Top BPO Companies in Sofia
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Sofia, BulgariaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves Sofia, BulgariaServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$5,000+< $25 / hr1,000 - 9,999Serves Sofia, BulgariaServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
See all 23 projectsMercatus is a lead generation company specializing in B2B campaigns, offering services like appointment setting, outreach, and brand awareness. The majority of feedback is positive, with approximately 90% of clients highlighting their effective communication and project management. Notably, Mercatus achieved an 89% meeting acceptance rate in some campaigns and significantly increased client visibility and engagement. While a few clients suggested areas for improvement, most praised Mercatus for their professionalism and responsiveness.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Sofia, BulgariaServices provided
See all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
$1,000+Undisclosed250 - 999Serves Sofia, BulgariaServices provided
See all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
See all 3 projectsPontica Solutions is a customer support outsourcing company specializing in call center and customer management services. They are praised for their flexibility, strong account management, and ability to adapt to client needs. Notably, 100% of reviewers expressed satisfaction with their professionalism and responsiveness, highlighting significant improvements in customer satisfaction and operational efficiency.
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$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Services provided
See all 28 projectsMarketStar Bulgaria, formerly Out2Bound, is a sales development agency specializing in sales strategy development, sales team training, and lead generation. Across numerous reviews, 100% of clients highlight the company's expertise, adaptability, and impressive project management skills. Clients consistently praise MarketStar Bulgaria for delivering tailored solutions and achieving measurable outcomes, such as increased leads and improved sales processes. The company is recognized for its proactive approach and commitment to client success.
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
See all 1 projectsCXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.
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$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Services provided
See all 1 projectsEuroccor JSC is a company specializing in listing quality checks. The reviews highlight their exceptional attention to detail and effective communication, with 100% positive feedback regarding time savings and workflow efficiency. While their speed of service is praised, there is a suggestion for further improvement in this area.
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
See all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves Sofia, BulgariaServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
UndisclosedUndisclosed250 - 999Serves Sofia, BulgariaServices provided
See all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
See all 15 projectsHypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.
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$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
See all 8 projectsLukanoff Consulting Ltd is a marketing and sales consulting firm specializing in lead generation, sales strategy, and B2B marketing. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely delivery, and effective communication. Clients frequently commend their personalized approach and innovative strategies, leading to successful outcomes such as increased leads and business opportunities.
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$5,000+Undisclosed10 - 49Sofia, Bulgaria
Services provided
See all 4 projectsPerpetum is a versatile staffing and outsourcing company specializing in managing and sourcing contractors, delivering technical support, and developing software platforms. Their reviews highlight high project management standards, with on-time delivery and strong cultural alignment consistently praised. With no negative feedback and over 95% customer satisfaction reported, clients recommend Perpetum without reservation.
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
Services provided
See all 2 projectsPowerSellers is a dynamic marketing and procurement service provider, excelling in renewable energy certificate acquisition and lead generation. Consistently praised for their flexibility and proactive communication, 100% of reviews highlight their budget-friendly pricing and strong project management skills, with one client noting a 72% annual increase in lead generation.
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UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Services provided
See all 2 projectsScaleRush is a lead generation and sales outsourcing company known for its customized pipelines and tailored outreach strategies. They receive overwhelmingly positive feedback, with clients highlighting their proactive project management and deep industry knowledge. Approximately 100% of the reviewers mentioned over-delivering on results, such as increasing sales pipelines by 50% within two months.
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UndisclosedUndisclosed1,000 - 9,999Sofia, Bulgaria
Services provided
MarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
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$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Services provided
Sixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
See all 4 projectsMENA Software is a versatile software development company specializing in platform development, blockchain solutions, and app creation. Their services have received overwhelmingly positive feedback, with approximately 100% of clients noting their effective project management and dedication. Clients consistently highlight the company's strong competence, high-quality output, and affordability, with no major areas for improvement suggested.
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$1,000+< $25 / hr50 - 249София, Bulgaria
Services provided
ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
Euro Connect is a small phone answering service in Sofia, Bulgaria. The team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Sofia, Bulgaria
Services provided
AppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
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UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Services provided
Flow Logic is a Back Office Outsourcing company. The small Sofia, Bulgaria-based team focuses on Back Office Outsourcing. The firm was launched in 2020.
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UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Services provided
Expand Acquisition is an Email Marketing and Sales Outsourcing company. They are based in Sofia, Bulgaria and have small team of experts. Their services include Email Marketing and Sales
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
ACS Bulgaria is a Customer Service Outsourcing company launched in 2022. The agency provides Customer Service Outsourcing and Staffing.
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
Based in Sofia, Bulgaria, StoreIT Bulgaria is a midsize Document Digitization & Management company. Their services include Document Digitization & Management.
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$25,000+$200 - $300 / hr10 - 49Sofia, Bulgaria
Services provided
RevBrains is a Business Consulting company established in 2021. The firm specializes in Business Consulting and Document Digitization & Management, and is small.
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$1,000+Undisclosed50 - 249Sofia, Bulgaria
Services provided
Launched in 2010, Squaretalk is an unified communications consulting & SI company. The midsize team provides unified communications consulting & SI and Call Center Services.
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$10,000+$50 - $99 / hr250 - 999Sofia, Bulgaria
Services provided
Software Group is an IT strategy consulting company launched in 2009. Their team offers IT strategy consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
Call center service Mellon Bulgaria was established in 2001. The midsize team provides Call Center Services and HR Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
Call center service Customer Care BG Ltd. Is located in Sofia, Bulgaria. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Services provided
DIMIROMA GROUP is a small Document Digitization & Management company based in Sofia, Bulgaria. The team specializes in Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Services provided
National Archives Corp. Is a small Document Digitization & Management company launched in 2006. Their services include Document Digitization & Management.
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$5,000+$200 - $300 / hr2 - 9Sofia, Bulgaria
Services provided
Launched in 2018, Instorm is a Corporate Training & Coaching company. The team provides Corporate Training & Coaching and Business Consulting and is based in Sofia, Bulgaria.
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$1,000+$50 - $99 / hr2 - 9Breznik, Bulgaria
Services provided
See all 9 projectsPassion4Growth is a lead generation and business development company that excels in enhancing client portfolios and expanding market presence through strategic partnerships and digital outreach. Their reviews reflect a 100% positive sentiment, highlighting effective communication, timely delivery, and proactive engagement. Approximately 83% of reviewers praised the company's innovative approach and personalized strategies, emphasizing their commitment to client success and growth.
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
Social media marketing firm eTel Digital Agency was founded in 2001. The midsize team specializes in Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Balsha, Bulgaria
Services provided
Latiane Ltd, a midsize telephone answering service, is in Balsha, Bulgaria. Their services include Call Center Services and Recruitment Process Outsourcing.
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$10,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
In Sofia, Bulgaria, DSI is a small custom software development company. Their services include Custom Software Development and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9Sofia, Bulgaria
Services provided
Social media marketing agency Hartona Ltd. Specializes in Social Media Marketing and Graphic Design. They were founded in 2021.
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$5,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
See all 1 projectsOrpheus Solutions is a digital marketing consulting firm recognized for its innovative approach and profound expertise in digital marketing strategies. The company has received 100% positive feedback, with clients praising their effective workflow and impressive creativity. Reviewers consistently highlight their reliability and ability to provide new perspectives, with no areas noted for improvement.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
Alba Center, a small phone answering service, is headquartered in Sofia, Bulgaria. The team focuses on Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
Callhalla, an answering service and Customer Service Outsourcing company, was established in 2014. The small team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Serdica, Bulgaria
Services provided
Logicall Bulgaria AD, an answering service company, was established in 2007. The company specializes in Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
Answering service Inter Contact Bulgaria is headquartered in Sofia, Bulgaria. They focus on Call Center Services and were launched in 2006.
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UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Services provided
Small web design agency Karma Consult, is in Nice, France and Sofia, Bulgaria. Their services include Web Design and Web Development.
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List of the Top 12 Sofia BPO Services
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$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.1/40.016.6/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Ability to deliver
29.8/40.015.6/20 Reviews7.1/10 Clients & Experience7.1/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.6/40.017.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
25/40.016.2/20 Reviews3.9/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Ability to deliver
22.9/40.014.6/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.2/40.014.8/20 Reviews5.5/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.4/40.016.6/20 Reviews3.7/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Ability to deliver
28.2/40.016.2/20 Reviews8/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+Undisclosed10 - 49Sofia, Bulgaria
Ability to deliver
28.6/40.018/20 Reviews6/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+Undisclosed2 - 9Sofia, Bulgaria
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
20.8/40.015.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249София, Bulgaria
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Sofia, Bulgaria
Ability to deliver
9.6/40.00/20 Reviews3.7/10 Clients & Experience6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
4.1/40.00/20 Reviews0.1/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+$200 - $300 / hr10 - 49Sofia, Bulgaria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed50 - 249Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$50 - $99 / hr250 - 999Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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