Top Call Center Services & Voice Services in Sofia
10 Leaders 15 Contenders
27 Companies
List of the Top Sofia Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Sofia, BulgariaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Patient
The sentiment regarding Simply Contact's patience is notably positive. A client from Verent Solutions highlighted their team's 'pleasant, flexible, and patient' demeanor throughout the project. This feedback underscores the company's ability to adapt to client needs and communicate effectively. Overall, clients appreciate the supportive and accommodating nature of Simply Contact, indicating a strong alignment with their project requirements.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024Great interaction with their team - very pleasant, flexible, and patient with us.
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Industry Experience
Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
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This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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$1,000+< $25 / hr1,000 - 9,999Serves Sofia, BulgariaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention Flexible
SupportYourApp has received overwhelmingly positive feedback regarding their flexibility across multiple client reviews. Clients have praised their ability to adapt to changing requirements, such as scaling support coverage based on demand without disruption. One client highlighted their capacity to adjust working hours to meet evolving needs, while another noted their quick responsiveness to urgent operational requests. Overall, the sentiment reflects a strong appreciation for SupportYourApp's adaptability and commitment to aligning with client expectations.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
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Staff Augmentation for Software Provider
5.0 Sep 4, 2019All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp has always been flexible in replacing or retraining resources, but I recommend just bearing with the team and making sure that requests for the process are as transparent as possible.
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Customer Service Outsourcing for Gaming Company
5.0 Nov 12, 2025Communication is straightforward and focused on essential updates. They respond promptly to important issues and maintain a flexible approach to our operational needs.
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Customer Support for Product Information Mgmt Company
5.0 Nov 19, 2025The team is responsive and proactive in addressing any questions or needs that arise. The flexibility and commitment to our schedule are most impressive, as SupportYourApp easily adjusts to our operational needs. This adaptability makes collaboration smooth and efficient, especially given the 24/7 nature of the work.
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5 of 8 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback for SupportYourApp has been predominantly positive, highlighting effective communication, responsiveness, and adaptability. For instance, one client noted the successful handling of increased support requests and consistent delivery, while another emphasized the seamless integration of SupportYourApp's team with their internal operations. However, one review expressed significant dissatisfaction due to a lack of accountability and efficiency, indicating areas for improvement. Overall, clients appreciate the company's commitment to operational excellence and customer satisfaction.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Sofia, BulgariaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Innovative
Clients frequently commend Hugo Inc. for their innovative approach to building high-performance remote client support teams, particularly in black communities. One reviewer highlighted their unique commitment to social impact and a nuanced customer support methodology, emphasizing Hugo's 10,000 hours of expertise. This blend of innovation and social responsibility, coupled with effective project management and timely delivery, underscores an overall positive sentiment towards Hugo's innovative solutions in digital marketing and operational efficiency.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Serves Sofia, BulgariaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Patient
The sentiment regarding Simply Contact's patience is notably positive. A client from Verent Solutions highlighted their team's 'pleasant, flexible, and patient' demeanor throughout the project. This feedback underscores the company's ability to adapt to client needs and communicate effectively. Overall, clients appreciate the supportive and accommodating nature of Simply Contact, indicating a strong alignment with their project requirements.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024Great interaction with their team - very pleasant, flexible, and patient with us.
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Industry Experience
Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
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This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
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Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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5 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Back Office Outsourcing10% IT Staff AugmentationSee all 23 projectsMercatus is a Contact Center Services company specializing in lead generation, cold calling, and customer support services. Their reviews highlight a strong performance in communication and organization, with 75% of feedback emphasizing responsiveness and efficient project management. While their cold calling services are consistently praised, 25% of reviewers noted areas for improvement in LinkedIn campaigns. Overall, clients appreciate Mercatus' ability to deliver on their objectives effectively.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Mercatus has been overwhelmingly positive. A recent review highlighted their effective B2B lead generation strategy, resulting in nine qualified meetings within four weeks and an impressive 89% meeting acceptance rate. Clients praised the team's professionalism, structured approach, and ability to tailor outreach to specific needs. The reviewer noted a reliable partnership with consistent results, indicating that Mercatus is a strong fit for projects requiring targeted marketing solutions.Was this helpful?
Industry Experience
Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
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Financial services Information technology Consulting IT Services Engineering Retail Consumer Products Construction Manufacturing Human Resources Software eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 Sofia-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in SofiaRead Similar ReviewsSofia-based Call Center Services project highlight
Lead Generation Services for IT Services Company
5.0 — Mercatus provided lead generation services for an IT services company. The team was responsible for generating leads for in-person events and marketing purposes. Read moreWas this helpful?
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$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Services provided
75% Sales Outsourcing20% Product Marketing5% Direct MarketingSee all 28 projectsMarketStar Bulgaria, a provider of Contact Center Services, excels in offering Customer Support Services and Call Handling solutions. Reviews highlight their dedication, attention to detail, and structured approach. Approximately 90% of feedback is positive, with clients praising their process management and telephonic support. However, some noted initial challenges with industry familiarization due to team juniority.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MarketStar Bulgaria has received positive feedback regarding their overall cost and value for money. Clients frequently highlight the 'good value for cost' as a key reason for selecting them over competitors. For example, one client noted their 'great culture fit' and 'high ratings' contributed to their decision. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of services provided, emphasizing their effectiveness in delivering results while maintaining affordability.Was this helpful?
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2 of 2 Sofia-based reviews are 5 starsLess than $10,000 avg. project cost for Call Center Services services in SofiaRead Similar ReviewsSofia-based Call Center Services project highlight
Outbound Sales Calling for Fintech Company
5.0 — Out2Bound is an ongoing partner of a fintech company that assists in all aspects of their sales efforts, including lead database management, email strategy, scriptwriting, and lead generation. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.9
Willing to Refer
5.0
Bulgaria-based clients commend the provider's comprehensive sales training, process optimization, and effective communication, emphasizing their agility, industry knowledge, and success in expanding networks, closing deals, and building structured sales processes.Read Local ReviewsWas this helpful?
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
50% Sales Outsourcing25% CRM Consulting and SI15% Conversion Optimization +1 service10% Email MarketingSee all 15 projectsHypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.
Reviews mention Positive attitude
Clients have consistently praised Hypernova Marketing for their positive attitude and professionalism throughout the collaboration. One client noted the team's 'pleasure to work with' demeanor and highlighted their 'clear, organized, and established workflows.' Additionally, the Marketing Director from a plant-based chicken company specifically mentioned being impressed by Hypernova's organization and positive approach, which contributed to a successful partnership.-
Email Marketing for Plant-Based Chicken Company
5.0 Jun 2, 2022The Hypernova team was a pleasure to work with, with clear, organized, and established workflows to bring to the table. What impresses me most about Hypernova Marketing's team was their organization and positive attitude.
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Industry Experience
Hypergen has demonstrated expertise across several industries, notably Advertising & Marketing, Chemicals & Biotechnology, IT Services, Software, Real Estate, and Design. Clients praised their ability to generate qualified leads, effective cold email campaigns, and outstanding project management. Feedback highlights their professionalism, creativity, and responsiveness, with strong results in lead generation and sales. Overall, Hypergen is well-suited for businesses seeking impactful marketing strategies in these sectors.
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Advertising & marketing Chemicals & Biotechnology IT Services Software Design Business services Real estate Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hypergen for their excellent value for money, highlighting the cost-effectiveness of their services. One client noted that Hypergen's pricing fit their budget while delivering significant results, including a 5x ROI. Another client emphasized the 'good value for cost' and the professional execution that exceeded expectations, resulting in over 300 qualified leads. Overall, sentiment is overwhelmingly positive, with many clients expressing satisfaction with the financial return relative to their investment.Was this helpful?
See All Locations (2)Sofia, Bulgaria
13 ulitsa "Veslets"
Sofia, Bulgaria 100016 - 20
+1 614 432 8647
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$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Services provided
65% Call Center Services15% Customer Service Outsourcing10% Sales Outsourcing +1 service10% Social Media MarketingSee all 1 projectsEuroccor JSC is a company specializing in Contact Center Services, particularly focusing on Customer Support Services such as listing quality checks. The overall feedback is positive, with clients appreciating their exceptional attention to detail and effective workflow. One client noted significant time savings, although there is a suggestion for even faster service delivery.
0 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Listing Quality Services for Job Searching Platform
4.5 — Euroccor JSC provides listing quality services for a job searching platform. Read moreWas this helpful?
Industry Experience
Euroccor JSC has demonstrated strong expertise in the Human Resources sector, specifically in the area of listing quality checks for online job boards. Feedback highlights their exceptional attention to detail and effective communication, which have led to significant time savings for clients. The overall sentiment in this industry is positive, indicating that Euroccor is a reliable partner for HR-related projects.
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Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally reported that Euroccor JSC offers good value for money, particularly noting their efficiency in saving time during projects. One client highlighted the company's attention to detail as exceptional, which contributes positively to their perceived value. However, there is a suggestion for improvement regarding the speed of service, indicating room for enhancement in their overall responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services provided.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
30% Sales Outsourcing20% Direct Marketing20% Email Marketing +2 services20% Marketing Strategy10% Account-Based MarketingSee all 8 projectsLukanoff Consulting Ltd specializes in Contact Center Services, with a strong focus on lead generation and booking sales meetings. The company consistently receives positive feedback for its efficient customer support services, with 100% of reviewers praising their professionalism and timely delivery. Clients particularly value their cultural alignment and adaptability.
Reviews mention Flexible
The feedback regarding Lukanoff Consulting's flexibility is overwhelmingly positive. One client noted their adaptability in pricing, stating that the firm modified an initial quote to better fit their budget. Additionally, the client appreciated the personalized approach, highlighting that Lukanoff Consulting tailors their services to meet specific needs. The proactive communication and willingness to adjust strategies according to client feedback further exemplify their flexible nature, contributing to a strong and effective partnership.-
LinkedIn Outreach for Technical Documentation Company
5.0 Mar 28, 2022Although they initially offered a quote that wasn’t good for us, they were flexible and adapted the offer so that it could serve our needs and budget. I like the way Lukanoff Consulting works and their personalized approach, which is really important to me. They don’t do the same for everyone; they try to adapt to our needs, which is very helpful.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Lukanoff Consulting Ltd for their value and cost-effectiveness. One client noted a flexible pricing approach that accommodated their budget, while another highlighted a successful campaign resulting in €12,000 in revenue from a single lead. Overall, feedback indicates that Lukanoff Consulting not only meets but exceeds expectations in terms of deliverables and project management, providing significant returns on investment and high satisfaction with their services.Was this helpful?
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1 of 1 Sofia-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in SofiaRead Similar ReviewsSofia-based Call Center Services project highlight
Direct Marketing & Sales Outsourcing for ERP Platform
5.0 — Lukanoff Consulting Ltd provides lead generation, B2B marketing, and sales meeting booking services for a cloud ERP platform. The team generates meetings through phone calls in targeted markets. Read moreWas this helpful?
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UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Services provided
80% Sales Outsourcing20% Email MarketingSee all 2 projectsScaleRush is a lead generation and sales outsourcing company known for its customized pipelines and tailored outreach strategies. They receive overwhelmingly positive feedback, with clients highlighting their proactive project management and deep industry knowledge. Approximately 100% of the reviewers mentioned over-delivering on results, such as increasing sales pipelines by 50% within two months.
Reviews mention Customized support
Clients have expressed high satisfaction with ScaleRush's customized support, highlighting their tailored strategies and deep understanding of specific business needs. One client noted that ScaleRush created a custom pipeline for lead generation, resulting in over 120 leads within 60 days, significantly surpassing expectations. The team's attention to detail and personalized outreach were particularly praised, with one client stating, 'the team truly understands our business.' Overall, the sentiment towards their customized support is overwhelmingly positive.-
Lead Generation for Video Game & Software Development Co
5.0 Aug 25, 2025Scale Rush's custom approach and care for our pain points are impressive. The team truly understands our business.
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Industry Experience
ScaleRush has demonstrated expertise in the construction and gaming industries, receiving positive feedback for their proactive communication and deep industry knowledge. In construction, they significantly improved sales pipeline and appointment rates. In gaming, they exceeded lead generation expectations, achieving a higher closing rate than usual. Overall sentiment indicates that ScaleRush excels in delivering customized solutions and fostering strong client relationships, making them a suitable partner for businesses in both sectors.
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Gaming ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted ScaleRush's strong value for money, noting that the company delivers impressive results relative to their costs. One client emphasized that ScaleRush provided 'good value for cost' and exceeded expectations by increasing sales pipelines significantly. Another client mentioned spending $15,000 and receiving over 120 leads in just 60 days, which far surpassed their usual closing rates. Overall, feedback indicates a positive sentiment regarding cost-effectiveness and the quality of service provided.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
Clients in Sofia praise ScaleRush for their tailored lead generation strategies, delivering over 120 qualified leads in 60 days. They emphasize the team's understanding of client pain points and consistent on-time delivery, resulting in a significant increase in closed deals compared to typical rates.Read Local ReviewsWas this helpful?
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
Services provided
15% Call Center Services60% Sales Outsourcing25% Market ResearchSee all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
Reviews mention Easy to reach
Clients have consistently praised PowerSellers for their exceptional accessibility and responsiveness. One client noted, "They are always ready to attend to any need," highlighting their commitment to communication. Additionally, the client's feedback emphasized the team's availability and eagerness to work, reinforcing an overall positive sentiment regarding ease of reach. This suggests that PowerSellers prioritizes client engagement and is effective in maintaining open lines of communication throughout the project.-
Call Center Services for Energy Solutions Provider
5.0 Apr 1, 2024Excellent, they are always ready to attend to any need. The availability and desire to work of each one of them. Virtual Meeting, Email or Messaging App.
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1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Energy Solutions Provider
5.0 — PowerSellers provides call center services for an energy solutions provider. The tasks include cold calling, polishing the sales speech, qualifying clients through calls, obtaining data, Read moreWas this helpful?
Industry Experience
PowerSellers has demonstrated strong expertise in the Food & Beverage and Energy & Natural Resources industries. Clients appreciate their effective communication and responsiveness, particularly in managing relationships and generating leads. In the Food & Beverage sector, they successfully procured renewable energy certificates, while in the Energy sector, they facilitated increased client engagement and lead generation. Overall sentiment is positive, highlighting their flexibility, value for cost, and commitment to client success, making them a strong candidate for projects in these industries.
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Food & Beverage Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client echoed this sentiment, stating that PowerSellers' pricing was a key reason for their selection, emphasizing their ability to deliver results while maintaining affordability. Overall, the sentiment regarding cost and value is highly positive, with no significant complaints noted.Was this helpful?
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
24% Call Center Services25% Customer Service Outsourcing21% Back Office Outsourcing +2 services15% Recruiting15% StaffingSee all 1 projectsCXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.
Industry Experience
CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
20% Call Center Services20% Back Office Outsourcing20% Document Digitization & Management +3 services20% Recruiting10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)See all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Exceptional performance
Clients have consistently praised InfoSource Bulgaria Ltd for their exceptional performance, highlighting their responsiveness and proactive project management. A COO from FD Mediagroup noted the company's commitment to customer satisfaction and high-quality deliverables at a fair price. The client emphasized that InfoSource has provided ongoing support and valuable insights into market changes, reinforcing their reputation as a reliable partner with no noted areas for improvement.-
Financial Services for Financial & Economic Media Company
5.0 Sep 14, 2023Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
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Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sofia, Bulgaria
Services provided
65% Sales Outsourcing15% Customer Service Outsourcing10% Digital Strategy +1 service10% Marketing StrategyMarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (6)Sofia, Bulgaria
bulevard "Cherni vrah"
Sofia, Bulgaria 1415201 - 250
359 89 593 6318
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
10% Call Center Services20% Finance & Accounting Outsourcing (FAO)20% HR Consulting +5 services10% Accounting10% Back Office Outsourcing10% Business Consulting10% Customer Service Outsourcing10% Sales OutsourcingEstablished in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
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UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Services provided
50% Email Marketing50% Sales OutsourcingExpand Acquisition is an Email Marketing and Sales Outsourcing company. They are based in Sofia, Bulgaria and have small team of experts. Their services include Email Marketing and Sales
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
100% Call Center ServicesCall center service Customer Care BG Ltd. Is located in Sofia, Bulgaria. Their services include Call Center Services.
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$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Services provided
10% Call Center Services80% Customer Service Outsourcing10% Back Office OutsourcingSixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+Undisclosed50 - 249Sofia, Bulgaria
Services provided
20% Call Center Services80% Unified Communications Consulting & SILaunched in 2010, Squaretalk is an unified communications consulting & SI company. The midsize team provides unified communications consulting & SI and Call Center Services.
Read moreSee All Locations (2)Sofia, Bulgaria
133 Todor Aleksandrov blvd
Sofia, Bulgaria 130910 - 15
+35924916130
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
25% Call Center Services25% HR Outsourcing25% Other Application Development +2 services15% Custom Software Development10% Mobile App DevelopmentCall center service Mellon Bulgaria was established in 2001. The midsize team provides Call Center Services and HR Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingEuro Connect is a small phone answering service in Sofia, Bulgaria. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+$200 - $300 / hr2 - 9Sofia, Bulgaria
Services provided
50% Corporate Training & Coaching30% Business Consulting20% Sales OutsourcingLaunched in 2018, Instorm is a Corporate Training & Coaching company. The team provides Corporate Training & Coaching and Business Consulting and is based in Sofia, Bulgaria.
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$1,000+$50 - $99 / hr2 - 9Breznik, Bulgaria
Services provided
30% Business Consulting30% Sales Outsourcing20% Account-Based Marketing +1 service20% Market ResearchSee all 9 projectsPassion4Growth is a lead generation and business development company that excels in enhancing client portfolios and expanding market presence through strategic partnerships and digital outreach. Their reviews reflect a 100% positive sentiment, highlighting effective communication, timely delivery, and proactive engagement. Approximately 83% of reviewers praised the company's innovative approach and personalized strategies, emphasizing their commitment to client success and growth.
Reviews mention Efficient
Clients consistently praise Passion4Growth for their efficiency and effectiveness in lead generation. One review highlighted that the collaboration doubled revenue and significantly increased market reach in Europe. The client noted that communication was seamless, with the team demonstrating a strong understanding of requirements without the need for repetition. Overall, the sentiment reflects a high level of satisfaction with their proactive approach and quick responsiveness.-
Lead Generation for Recruitment Agency
5.0 Jun 7, 2022They were very effective. Their proactiveness, initiative, and fast response impressed me the most.
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Industry Experience
Passion4Growth has demonstrated significant expertise across multiple industries, including Software, Advertising & Marketing, Telecommunications, IT Services, and Human Resources. Clients consistently praised their proactive communication, strategic approach, and ability to deliver measurable results, such as increased leads and client acquisition. The overall sentiment is positive, highlighting their strengths in lead generation and sales pipeline management, making them particularly suitable for companies seeking growth in tech-focused and service-oriented sectors.
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Advertising & marketing Telecommunications IT Services Human Resources Software DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Passion4Growth's competitive pricing and strong value for money. For instance, one CEO noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client emphasized the company's 'great culture fit' and the overall perception of high quality relative to their expenses. Overall, feedback reflects a positive sentiment regarding the affordability of services, with many clients expressing satisfaction with the outcomes achieved for the investment made.Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
5.0
Schedule
4.7
Cost
4.8
Willing to Refer
4.8
Reviewers in Sofia highlight Passion4Growth's ability to handle complex marketing strategies, including database creation, targeted outreach, and sales scaling. Clients appreciate their responsiveness, innovative ideas, and collaborative project management, which led to increased visibility and tangible results like new clients and improved market positioning.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
20% E-Commerce Development20% Email Marketing20% Sales Outsourcing +3 services20% Social Media Marketing10% Search Engine Optimization10% Web DesignSocial media marketing firm eTel Digital Agency was founded in 2001. The midsize team specializes in Social Media Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed50 - 249Balsha, Bulgaria
Services provided
60% Call Center Services40% Recruitment Process OutsourcingLatiane Ltd, a midsize telephone answering service, is in Balsha, Bulgaria. Their services include Call Center Services and Recruitment Process Outsourcing.
Read more -
$5,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
25% Call Center Services30% Corporate Training & Coaching25% Business Consulting +2 services10% Finance & Accounting Outsourcing (FAO)10% HR ConsultingSee all 1 projectsOrpheus Solutions is a digital marketing consulting firm recognized for its innovative approach and profound expertise in digital marketing strategies. The company has received 100% positive feedback, with clients praising their effective workflow and impressive creativity. Reviewers consistently highlight their reliability and ability to provide new perspectives, with no areas noted for improvement.
Industry Experience
Orpheus Solutions has demonstrated expertise in the Arts, Entertainment, and Music industry, particularly in enhancing marketing strategies. Clients appreciate their innovative approach and extensive knowledge in digital marketing, resulting in effective collaboration and promising project trajectories. Overall sentiment is positive, indicating strong potential for companies within similar sectors seeking to optimize marketing channels and improve ROI.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding the value for money provided by Orpheus Solutions, highlighting their effective consulting services in digital marketing. One client noted the company's impressive creative insights and strategic approach, indicating a strong reliance on their expertise. Although specific financial outcomes were not yet available, the client emphasized their satisfaction and confidence in the company's ability to maximize return on investment, suggesting that the pricing aligns well with the quality of service offered.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Serdica, Bulgaria
Services provided
100% Call Center ServicesLogicall Bulgaria AD, an answering service company, was established in 2007. The company specializes in Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingAlba Center, a small phone answering service, is headquartered in Sofia, Bulgaria. The team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
100% Call Center ServicesAnswering service Inter Contact Bulgaria is headquartered in Sofia, Bulgaria. They focus on Call Center Services and were launched in 2006.
Read more -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
50% Call Center Services50% Customer Service OutsourcingCallhalla, an answering service and Customer Service Outsourcing company, was established in 2014. The small team offers Call Center Services and Customer Service Outsourcing.
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List of the Top 10 Sofia Call Center Companies & Voice Services
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$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.6/40.017.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.1/40.016.6/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.4/40.016.6/20 Reviews3.7/10 Clients & Experience5.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Ability to deliver
22.9/40.014.6/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
65% Call Center Services10% Sales Outsourcing25% Other -
$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Ability to deliver
28.2/40.016.2/20 Reviews8/10 Clients & Experience4/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+Undisclosed2 - 9Sofia, Bulgaria
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services60% Sales Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
25/40.016.2/20 Reviews3.9/10 Clients & Experience4.9/10 Market PresenceService focus
24% Call Center Services76% Other -
$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.2/40.014.8/20 Reviews5.5/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+Undisclosed50 - 249Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$5,000+$200 - $300 / hr2 - 9Sofia, Bulgaria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr2 - 9Breznik, Bulgaria
Ability to deliver
24/40.016.6/20 Reviews2.8/10 Clients & Experience4.6/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Balsha, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$5,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr2 - 9Serdica, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services25% Sales Outsourcing25% Other
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