Top Call Center Services & Voice Services in Sofia
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$1,000+< $25 / hr250 - 999Serves Sofia, BulgariaServices provided
See all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
$1,000+< $25 / hr1,000 - 9,999Serves Sofia, BulgariaServices provided
See all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
$1,000+< $25 / hr1,000 - 9,999Serves Sofia, BulgariaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$1,000+< $25 / hr250 - 999Serves Sofia, BulgariaServices provided
See all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
See all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
See all 23 projectsMercatus specializes in Contact Center Services, offering customer support, cold calling, and lead generation. Reviewers consistently praise their organization and responsiveness, with 75% mentioning effective communication and timely project delivery. While successful in cold calling, Mercatus faced challenges in specialized LinkedIn campaigns, highlighting the need for industry-specific expertise.
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$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Services provided
See all 28 projectsMarketStar Bulgaria, a provider of Contact Center Services, excels in offering Customer Support Services and Call Handling solutions. Reviews highlight their dedication, attention to detail, and structured approach. Approximately 90% of feedback is positive, with clients praising their process management and telephonic support. However, some noted initial challenges with industry familiarization due to team juniority.
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
See all 15 projectsHypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.
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$1,000+$25 - $49 / hr50 - 249София, Bulgaria
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See all 1 projectsEuroccor JSC is a company specializing in Contact Center Services, particularly focusing on Customer Support Services such as listing quality checks. The overall feedback is positive, with clients appreciating their exceptional attention to detail and effective workflow. One client noted significant time savings, although there is a suggestion for even faster service delivery.
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$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
See all 8 projectsLukanoff Consulting Ltd specializes in Contact Center Services, with a strong focus on lead generation and booking sales meetings. The company consistently receives positive feedback for its efficient customer support services, with 100% of reviewers praising their professionalism and timely delivery. Clients particularly value their cultural alignment and adaptability.
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UndisclosedUndisclosed10 - 49Sofia, Bulgaria
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See all 2 projectsScaleRush is a lead generation and sales outsourcing company distinguished by its bespoke approach to client needs. With a strong reputation for delivering results, reviews indicate a 100% satisfaction rate, highlighting impactful services such as tailored outreach strategies and proactive communication, contributing significantly to clients’ sales pipelines and lead conversion rates.
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
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See all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
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See all 1 projectsCXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
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See all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
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UndisclosedUndisclosed1,000 - 9,999Sofia, Bulgaria
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MarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
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Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
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UndisclosedUndisclosed2 - 9Sofia, Bulgaria
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Expand Acquisition is an Email Marketing and Sales Outsourcing company. They are based in Sofia, Bulgaria and have small team of experts. Their services include Email Marketing and Sales
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
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Call center service Customer Care BG Ltd. Is located in Sofia, Bulgaria. Their services include Call Center Services.
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$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
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Sixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+Undisclosed50 - 249Sofia, Bulgaria
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Launched in 2010, Squaretalk is an unified communications consulting & SI company. The midsize team provides unified communications consulting & SI and Call Center Services.
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
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Call center service Mellon Bulgaria was established in 2001. The midsize team provides Call Center Services and HR Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
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Euro Connect is a small phone answering service in Sofia, Bulgaria. The team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$200 - $300 / hr2 - 9Sofia, Bulgaria
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Launched in 2018, Instorm is a Corporate Training & Coaching company. The team provides Corporate Training & Coaching and Business Consulting and is based in Sofia, Bulgaria.
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$1,000+$50 - $99 / hr2 - 9Breznik, Bulgaria
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See all 9 projectsPassion4Growth is a lead generation and business development company that excels in enhancing client portfolios and expanding market presence through strategic partnerships and digital outreach. Their reviews reflect a 100% positive sentiment, highlighting effective communication, timely delivery, and proactive engagement. Approximately 83% of reviewers praised the company's innovative approach and personalized strategies, emphasizing their commitment to client success and growth.
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
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Social media marketing firm eTel Digital Agency was founded in 2001. The midsize team specializes in Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Balsha, Bulgaria
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Latiane Ltd, a midsize telephone answering service, is in Balsha, Bulgaria. Their services include Call Center Services and Recruitment Process Outsourcing.
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$5,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
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See all 1 projectsOrpheus Solutions is a digital marketing consulting firm recognized for its innovative approach and profound expertise in digital marketing strategies. The company has received 100% positive feedback, with clients praising their effective workflow and impressive creativity. Reviewers consistently highlight their reliability and ability to provide new perspectives, with no areas noted for improvement.
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$1,000+$25 - $49 / hr2 - 9Serdica, Bulgaria
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Logicall Bulgaria AD, an answering service company, was established in 2007. The company specializes in Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
Alba Center, a small phone answering service, is headquartered in Sofia, Bulgaria. The team focuses on Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
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Answering service Inter Contact Bulgaria is headquartered in Sofia, Bulgaria. They focus on Call Center Services and were launched in 2006.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
Callhalla, an answering service and Customer Service Outsourcing company, was established in 2014. The small team offers Call Center Services and Customer Service Outsourcing.
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List of the Top 10 Sofia Call Center Companies & Voice Services
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$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.6/40.017.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.5/40.017/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.4/40.016.6/20 Reviews3.7/10 Clients & Experience5.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Ability to deliver
22.9/40.014.6/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
65% Call Center Services10% Sales Outsourcing25% Other -
$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Ability to deliver
28.2/40.016.2/20 Reviews8/10 Clients & Experience4/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+Undisclosed2 - 9Sofia, Bulgaria
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services60% Sales Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
25/40.016.2/20 Reviews3.9/10 Clients & Experience4.9/10 Market PresenceService focus
24% Call Center Services76% Other -
$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.2/40.014.8/20 Reviews5.5/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+Undisclosed50 - 249Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$5,000+$200 - $300 / hr2 - 9Sofia, Bulgaria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr2 - 9Breznik, Bulgaria
Ability to deliver
24/40.016.6/20 Reviews2.8/10 Clients & Experience4.6/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Balsha, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$5,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr2 - 9Serdica, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services25% Sales Outsourcing25% Other
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
