Top BPO Companies in Bulgaria
14 Leaders 15 Contenders
52 Companies
List of the Top Bulgaria BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves BulgariaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves BulgariaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$5,000+< $25 / hr1,000 - 9,999Serves BulgariaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
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UndisclosedUndisclosed1,000 - 9,999Sofia, Bulgaria
Services provided
65% Sales Outsourcing15% Customer Service Outsourcing10% Digital Strategy +1 service10% Marketing StrategyMarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Plovdiv, Bulgaria
Services provided
50% Search Engine Optimization25% Back Office Outsourcing25% Content MarketingSEO services firm Purified Marketing is located in Plovdiv, Bulgaria. They offer Search Engine Optimization and Back Office Outsourcing and were founded in 2013.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 14 Bulgaria BPO Services
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.1/40.016.6/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Ability to deliver
29.8/40.015.6/20 Reviews7.1/10 Clients & Experience7.1/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.6/40.017.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
25/40.016.2/20 Reviews3.9/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$25,000+$50 - $99 / hr250 - 999Varna, Bulgaria
Ability to deliver
29.7/40.016.8/20 Reviews7.2/10 Clients & Experience5.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Ability to deliver
22.9/40.014.6/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.2/40.014.8/20 Reviews5.5/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.4/40.016.6/20 Reviews3.7/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Ability to deliver
28.2/40.016.2/20 Reviews8/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+Undisclosed10 - 49Sofia, Bulgaria
Ability to deliver
28.6/40.018/20 Reviews6/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Burgas, Bulgaria
Ability to deliver
19.8/40.013.4/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+Undisclosed2 - 9Sofia, Bulgaria
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$50 - $99 / hr2 - 9Breznik, Bulgaria
Ability to deliver
24/40.016.6/20 Reviews2.8/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
20.8/40.015.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249София, Bulgaria
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Sofia, Bulgaria
Ability to deliver
9.6/40.00/20 Reviews3.7/10 Clients & Experience6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
32.5/40.014.6/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr2 - 9Plovdiv, Bulgaria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
4.1/40.00/20 Reviews0.1/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+$200 - $300 / hr10 - 49Sofia, Bulgaria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Varna, Bulgaria
Ability to deliver
27.8/40.016.8/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$10,000+$50 - $99 / hr250 - 999Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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