Top User Research Companies
15 Leaders 15 Contenders
17,300 Companies
List of the Top User Research Firms
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Undisclosed$100 - $149 / hr2 - 9
Services provided
15% UX/UI Design20% Branding20% Marketing Strategy +415% Web Design10% Conversion Optimization10% Pay Per Click10% Search Engine OptimizationFocus Areas
35% User Research35% Usability Testing30% UX StrategyFounded in 2019, The Branding District is a small Charlotte, North Carolina-based branding company. Their team provides Branding and Marketing Strategy.
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$1,000+$25 - $49 / hr2 - 9
Services provided
20% UX/UI Design20% Custom Software Development20% Social Media Marketing +220% Web Design20% Web DevelopmentFocus Areas
30% User Research50% UX Strategy20% Usability TestingYo digital - Marketing Agency, a social media marketing company, is based in Fes, Morocco. The team specializes in Social Media Marketing and Web Design.
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$1,000+$25 - $49 / hr2 - 9
Services provided
20% UX/UI Design20% Ecommerce Marketing20% Search Engine Optimization +220% Web Design20% Web DevelopmentFocus Areas
30% User Research50% UX Strategy20% Usability TestingCDIT Infotech Private Limited, a SEO services firm, was founded in 2003. They focuses on Search Engine Optimization and Web Design.
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$1,000+$50 - $99 / hr2 - 9
Services provided
20% UX/UI Design20% Branding20% Search Engine Optimization +220% Social Media Marketing20% Web DesignFocus Areas
30% User Research50% UX Strategy20% Usability TestingFearless Influence is a small branding agency. They focus on Branding and Social Media Marketing and were established in 2019.
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$1,000+$100 - $149 / hr2 - 9
Services provided
20% UX/UI Design20% Content Marketing20% Graphic Design +220% Web Design20% Web DevelopmentFocus Areas
30% User Research50% UX Strategy20% Usability TestingWEBRUS, a Content Marketing company, is based in Palmdale, California. Their services include Content Marketing and Web Design.
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UndisclosedUndisclosed2 - 9
Services provided
20% UX/UI Design20% Branding20% Digital Strategy +220% Search Engine Optimization20% Web DesignFocus Areas
30% User Research50% UX Strategy20% Usability TestingFramebake Technology, a branding company, was founded in 2024. The agency offers Branding and Digital Strategy.
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Undisclosed< $25 / hr2 - 9
Services provided
20% UX/UI Design20% Architectural Design20% Engineering +220% Interior Design20% Web DesignFocus Areas
30% User Research50% UX Strategy20% Usability TestingAbacus AEC BIM Services Private Limited is a web design company founded in 2021. Located in Berhampore, India, the team specializes in Web Design and UX/UI Design.
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$1,000+< $25 / hr2 - 9
Services provided
20% UX/UI Design20% Custom Software Development20% Graphic Design +220% Mobile App Development20% Web DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingLight Infotech, a small user experience agency, is headquartered in Surat, India. Their services include UX/UI Design and Graphic Design.
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$1,000+$50 - $99 / hr2 - 9
Services provided
20% UX/UI Design20% Graphic Design20% Social Media Marketing +220% Web Design20% Web DevelopmentFocus Areas
30% User Research50% UX Strategy20% Usability TestingZOOSH ME! Web & Brand Design is a social media marketing agency. The firm is headquartered in Glasgow, Scotland. Their team offers Social Media Marketing and Web Design.
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$1,000+$25 - $49 / hr2 - 9
Services provided
20% UX/UI Design20% Advertising20% Social Media Marketing +220% Web Design20% Web DevelopmentFocus Areas
30% User Research50% UX Strategy20% Usability TestingAdvertising company SEO District LLC is headquartered in Denver, Colorado. Their services include Advertising and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9
Services provided
20% UX/UI Design20% E-Commerce Development20% Graphic Design +220% Web Design20% Web DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingMaya Grafix, a web design company, was established in 2016. The team offers Web Design and UX/UI Design.
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$5,000+$50 - $99 / hr2 - 9Kuala Lumpur, Malaysia
Services provided
20% UX/UI Design20% Branding20% E-Commerce Development +220% Mobile App Development20% Web DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingTrinovik Labs, a branding company, is headquartered in Kuala Lumpur, Malaysia. Established in 2015, the team focuses on Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9
Services provided
20% UX/UI Design40% Web Design20% Branding +120% Search Engine OptimizationFocus Areas
30% User Research35% UX Strategy35% Usability TestingTeamjaketech is a web design agency established in 2017. The small team provides Web Design and Branding.
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$1,000+$25 - $49 / hr2 - 9
Services provided
20% UX/UI Design20% IT Managed Services20% Mobile App Development +220% Performance Marketing20% Web DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingFolkastudio, an UX design company, was launched in 2025. They offers UX/UI Design and IT managed services.
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UndisclosedUndisclosed2 - 9
Services provided
20% UX/UI Design20% E-Commerce Development20% Mobile App Development +220% Search Engine Optimization20% Web DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingGisterPages is a small SEO company established in 2009. Their services include Search Engine Optimization and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9
Services provided
20% UX/UI Design20% Branding20% Social Media Marketing +220% Web Design20% Web DevelopmentFocus Areas
30% User Research50% Usability Testing20% UX StrategyTraqpad is a small branding company. They focus on Branding and Social Media Marketing and were established in 2022.
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$1,000+$50 - $99 / hr2 - 9
Services provided
20% UX/UI Design20% E-Commerce Development20% Mobile App Development +220% Product Design20% Web DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingIn Ocala, Florida, Capricorn Engineering is a small UX design agency. Their services include UX/UI Design and Product Design.
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$1,000+< $25 / hr2 - 9
Services provided
20% UX/UI Design20% Cloud Consulting & SI20% Mobile App Development +220% Search Engine Optimization20% Web DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingTackle-D Private Limited is a Kushalnagar, India-based SEO company. They specialize in Search Engine Optimization and UX/UI Design and were launched in 2020.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
20% UX/UI Design20% Custom Software Development20% Mobile App Development +220% Web Design20% Web DevelopmentFocus Areas
30% User Research50% UX Strategy20% Usability TestingFlo Media, a web design agency, specialize in Web Design and UX/UI Design. They were established in 2024.
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$1,000+$25 - $49 / hr2 - 9
Services provided
20% UX/UI Design20% Ecommerce Marketing20% Search Engine Optimization +220% Web Design20% Web DevelopmentFocus Areas
30% User Research50% UX Strategy20% Usability TestingLinkeia - SEO Ecuador is a SEO services firm. Their team is located in Guayaquil, Ecuador and provides Search Engine Optimization and Web Design.
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$1,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
Services provided
20% UX/UI Design20% Search Engine Optimization20% Social Media Marketing +220% Web Design20% Web DevelopmentFocus Areas
30% User Research50% UX Strategy20% Usability TestingGrowtix Solutions is a social media marketing agency based in Islamabad, Pakistan. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr2 - 9
Services provided
15% UX/UI Design25% BI & Big Data Consulting & SI25% Conversion Optimization +220% E-Commerce Development15% Web DesignFocus Areas
35% User Research35% Usability Testing30% UX StrategyAvostack is a small Conversion Optimization company. They focus on Conversion Optimization and BI & big data consulting & SI and were founded in 2025.
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UndisclosedUndisclosed2 - 9
Services provided
15% UX/UI Design30% Web Development15% Pay Per Click +315% Search Engine Optimization15% Web Design10% Conversion OptimizationFocus Areas
35% User Research35% Usability Testing30% UX StrategyAra Solutions, a website development company, is based in Peterborough, England. They focus on Web Development and Search Engine Optimization and were founded in 2023.
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$5,000+$25 - $49 / hr2 - 9
Services provided
10% UX/UI Design25% Branding25% Web Design +320% Web Development10% Graphic Design10% LogoFocus Areas
40% User Research50% UX Strategy10% Usability TestingLaunched in 2022, e—b agency is a branding agency. The firm focuses on Branding and Web Design, and is small.
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$5,000+$50 - $99 / hr2 - 9
Services provided
15% UX/UI Design15% Custom Software Development15% Web Design +515% Web Development10% Branding10% E-Commerce Development10% Mobile App Development10% Product DesignFocus Areas
35% User Research35% Usability Testing30% UX StrategyWeb design company LUXIS Design was launched in 2017. The company specializes in Web Design and UX/UI Design, and is small.
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$1,000+$50 - $99 / hr2 - 9
Services provided
25% UX/UI Design30% E-Commerce Development25% Graphic Design +120% Web DevelopmentFocus Areas
25% User Research50% UX Strategy25% Usability TestingQuery Infotech is a Surat, India-based e-commerce development company. The team offers E-Commerce Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9
Services provided
15% UX/UI Design20% Web Design15% Branding +515% Search Engine Optimization15% Web Development10% Logo5% Print Design5% Social Media MarketingFocus Areas
35% User Research35% UX Strategy30% Usability TestingBetter Assembly is a web design agency launched in 2022. The small team focuses on Web Design and Web Development.
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Undisclosed$50 - $99 / hr2 - 9Bréal-sous-Montfort, France
Services provided
10% UX/UI Design30% Graphic Design15% Low/No Code Development +510% Digital Strategy10% Packaging Design10% Product Design10% Video Production5% Print DesignFocus Areas
40% User Research40% UX Strategy20% Usability TestingEstablished in 2025, expone is a graphic design agency. The team provides Graphic Design and Low/No Code Development.
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Undisclosed< $25 / hr50 - 249Malolos, Philippines
Services provided
10% UX/UI Design10% API Development10% Application Testing +710% Custom Software Development10% Graphic Design10% Low/No Code Development10% Mobile App Development10% Product Design10% Web Design10% Web DevelopmentFocus Areas
25% User Research60% UX Strategy15% Usability TestingXentra Solutions LLC, a web design company, specializes in Web Design and Mobile App Development. The agency is based in Malolos, Philippines and Las Vegas, Nevada.
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$1,000+$50 - $99 / hr10 - 49Tegucigalpa, Honduras
Services provided
15% UX/UI Design15% Architectural Design15% E-Commerce Development +515% Web Design10% AR/VR Development10% Application Testing10% Mobile App Development10% Web DevelopmentFocus Areas
33% User Research34% Usability Testing33% UX StrategySmall UX company KIDAN, is located in Tegucigalpa, Honduras. Their services include UX/UI Design and Architectural Design.
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$10,000+$150 - $199 / hr10 - 49Brighton and Hove, England
Services provided
15% UX/UI Design25% E-Commerce Development25% Mobile App Development +315% Custom Software Development10% Low/No Code Development10% Web DesignFocus Areas
33% User Research34% UX Strategy33% Usability TestingWeDoAllTech, an user experience design company, is in Brighton and Hove, England. They specialize in UX/UI Design and Custom Software Development and were founded in 2023.
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$5,000+$50 - $99 / hr2 - 9
Services provided
10% UX/UI Design10% Advertising10% Branding +710% Business Consulting10% E-Commerce Development10% HR Consulting10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
25% User Research50% Usability Testing25% UX StrategyOwls Marketing Agency is an Advertising company established in 2021. The firm offers Advertising and Branding, and is small.
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$1,000+$25 - $49 / hr2 - 9Abeokuta, Nigeria
Services provided
10% UX/UI Design50% Web Design10% Graphic Design +810% Low/No Code Development10% Web Development5% Digital Strategy1% Advertising1% Branding1% Content Marketing1% Product Design1% Social Media MarketingFocus Areas
25% User Research55% UX Strategy20% Usability TestingRental Web Designer is a web design company. They focus on Web Design and UX/UI Design and were launched in 2022.
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$1,000+$25 - $49 / hr50 - 249
Services provided
10% UX/UI Design10% Content Marketing10% Email Marketing +710% Graphic Design10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingSee all 3 projectsRazen Creations LLC is based in Houston, TX. We help businesses grow by creating custom websites and mobile apps. Our goal is to help companies build a strong online presence and reach more
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$25,000+$100 - $149 / hr50 - 249Beverly Hills, CA
Services provided
40% UX/UI Design50% Mobile App Development10% Web DesignFocus Areas
30% User Research40% UX Strategy30% Usability TestingSee all 26 projectsSwenson He - Out of Business was a UX/UI design and development company known for its expertise in user-centered design and digital interface design. Across reviews, 100% of clients praised their problem-solving capabilities and professionalism, often highlighting their effective communication and commitment to project timelines. Many reviewers noted the team's responsiveness and ability to adapt to evolving requirements.
Reviews mention Unique expertise
Clients express high satisfaction with Swenson He's unique expertise, particularly in app design and backend solutions. One client praised the team's ability to deliver a functional mobile app and a custom backend based on their proprietary ZIP Network, highlighting its reliability and scalability. Additionally, the team’s commitment to in-house work and best practices was noted as a distinguishing factor. Overall, the sentiment reflects confidence in their specialized skills, though some clients recommend improved communication.-
Mobile App Development for Stealth Startup
5.0 Mar 23, 2017For the backend part of this project, they provided a custom solution based on their Zip Network, a fast, reliable, customizable, and scalable network that determines which server is closest to our customer so that they can connect to their device no matter where they are. This will allow us to provide a long-term, reliable solution as our business grows.
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Mobile App Development for Stealth Startup
5.0 Mar 23, 2017The most impressive/distinguishing factor is that they never outsource their work: the entire team is in the LA office. Not only that, but the team is highly qualified with experts in best practices and the ability to deliver a simple but highly functional mobile app paired with a custom backend solution.
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App Development for Iot Massage Chairs
5.0 Mar 23, 2017Swenson He provided a custom solution based on their ZIP Network, which is a fast, reliable, customizable, and scalable network that determines which server is closest to our customer. The most impressive or distinguishing factor is the fact that they never outsource their work: the entire team is in the LA office. Not only that, but the team is also highly qualified with experts in best practices and the ability to deliver a simple but highly functional mobile app paired with a custom backend solution.
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Industry Experience
Swenson He has demonstrated expertise across multiple industries including Arts, Entertainment & Music, Financial Services, Hospitality, Healthcare, and Technology. Feedback highlights their strong project management, technical proficiency, and excellent communication. Clients in Arts and Hospitality praised their UX/UI design and app development capabilities, while those in Financial Services and Healthcare appreciated their problem-solving skills and adaptability. Overall, the sentiment is highly positive, making Swenson He a suitable partner for projects in creative, technology, and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Construction Engineering Hospitality & leisure Healthcare Nonprofit Real estate Financial services IT Services Media Information technology Consumer Products SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Swenson He for delivering exceptional value for money, often highlighting their ability to stay within budget while exceeding expectations. For instance, one CEO noted that they 'collaborated to identify key features' despite budget constraints. Another client emphasized the 'great value for cost' and praised their responsiveness and communication throughout projects. Overall, the sentiment reflects satisfaction with the quality of work relative to the investment, reinforcing Swenson He's reputation as a cost-effective partner.Was this helpful?
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$5,000+Undisclosed50 - 249Dallas, TX
Services provided
10% UX/UI Design15% Email Marketing15% Social Media Marketing +515% Web Design15% Web Development10% Content Marketing10% Pay Per Click10% Search Engine OptimizationFocus Areas
30% User Research35% UX Strategy35% Usability TestingSee all 1 projectsFHG offers website redesign services with a focus on complex functionalities such as payments and geolocation. The reviews highlight FHG's transparency, effective communication, and expertise in UI/UX design. Clients commend their project management and ability to deliver high-quality work, even in challenging circumstances such as the COVID-19 outbreak.
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$5,000+$100 - $149 / hrFreelancer
Services provided
15% UX/UI Design30% Branding20% Web Design +315% Business Consulting10% Low/No Code Development10% Web DevelopmentFocus Areas
35% User Research35% UX Strategy30% Usability TestingSee all 1 projectsDewNorth Creative specializes in developing comprehensive creative brand plans, delivering value through detailed briefs that identify business opportunities and solutions. Their clients commend their punctuality, responsiveness, and ability to transform concepts into strategic visions, highlighting their effective customer service and insightful business advice. DewNorth Creative's alignment with client needs and budget considerations is also noted positively.
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$5,000+$50 - $99 / hr50 - 249New York, NY
Services provided
20% UX/UI Design30% Branding20% Advertising +220% Marketing Strategy10% Graphic DesignFocus Areas
50% User Research50% Usability TestingThelab is a branding company. They were founded in 2002 and provide Branding and Advertising.
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$5,000+$100 - $149 / hrFreelancer
Services provided
50% UX/UI Design50% Web DesignFocus Areas
30% User Research40% UX Strategy30% Usability TestingPenciltag Designs is an user experience agency and web design agency. They are in New Orleans, Louisiana and have small team. Their services include UX/UI Design and Web Design.
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UndisclosedUndisclosed50 - 249Sarasota, FL
Services provided
35% UX/UI Design35% Email Marketing30% Mobile & App MarketingFocus Areas
35% User Research35% UX Strategy30% Usability TestingMiles Partnership is an UX design agency launched in 1954. Their services include UX/UI Design and Email Marketing.
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UndisclosedUndisclosed50 - 249Santiago, Chile
Services provided
20% UX/UI Design20% IT Strategy Consulting15% Digital Strategy +315% IT Managed Services15% Web Design15% Web DevelopmentFocus Areas
100% User ResearchOption is an UX company located in Santiago, Chile. Their services include UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosedFreelancer
Services provided
50% UX/UI Design20% Custom Software Development10% Branding +210% IoT Development10% Web DesignFocus Areas
30% User Research40% UX Strategy30% Usability TestingRoach Design Co. Is an UX design agency. They specialize in UX/UI Design and Custom Software Development and were founded in 2008. The company is headquartered in Amarillo, Texas.
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$10,000+$200 - $300 / hrFreelancerNewtown, Australia
Services provided
50% UX/UI Design50% Product DesignFocus Areas
30% User Research40% UX Strategy30% Usability TestingMitelman Webb is an user experience design agency and Product Design company. They were launched in 2010 and offer UX/UI Design and Product Design.
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UndisclosedUndisclosed50 - 249Glendale, CA
Services provided
30% UX/UI Design40% Mobile App Development30% Product DesignFocus Areas
40% User Research40% UX Strategy20% Usability TestingMobileforming is a mobile app development company. In Glendale, California, the company was established in 2013. Their team provides Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Warszawa, Poland
Services provided
20% UX/UI Design20% Branding20% Business Consulting +220% E-Commerce Development20% Market ResearchFocus Areas
100% User ResearchPathfinder 23 is a Warszawa, Poland-based branding company. Established in 2017, the team specializes in Branding and Market Research.
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UndisclosedUndisclosed50 - 249London, England
Services provided
20% UX/UI Design40% Business Consulting20% Market Research +120% Product DesignFocus Areas
50% User Research50% Usability TestingSIS International Research is a Business Consulting company. The Frankfurt am Main, Germany-based company was established in 1984. Their team provides Business Consulting and Market Research.
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$10,000+$50 - $99 / hr50 - 249Mississauga, Canada
Services provided
10% UX/UI Design25% Social Media Marketing10% Advertising +610% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Web Design10% Web Development5% Content MarketingFocus Areas
30% User Research40% UX Strategy30% Usability TestingOrbioSoft Technologies is a social media marketing company launched in 2016. Their services include Social Media Marketing and Advertising.
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$1,000+$50 - $99 / hr50 - 249Fitzroy, Australia
Services provided
25% UX/UI Design40% Mobile App Development25% Web Development +25% AR/VR Development5% Wearable App DevelopmentFocus Areas
15% User Research70% UX Strategy15% Usability TestingAppNative is a midsize app development company. They specialize in Mobile App Development and UX/UI Design and were established in 2019.
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$1,000+$50 - $99 / hr50 - 249Fort Walton Beach, FL
Services provided
10% UX/UI Design10% Application Management & Support10% Branding +710% Graphic Design10% Logo10% Mobile App Development10% Print Design10% Video Production10% Web Design10% Web DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingFounded in 2017, The Logo Design Corp is a branding firm. The team specializes in Branding and Web Design.
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UndisclosedUndisclosed50 - 249Chester, England
Services provided
20% UX/UI Design20% Application Testing20% BI & Big Data Consulting & SI +320% Custom Software Development10% Recruiting10% Web DevelopmentFocus Areas
50% User Research50% Usability TestingSearchability is an user experience company. The Chester, England-based agency was launched in 2012. Their services include UX/UI Design and BI & big data consulting & SI.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Ability to Deliver considers three criteria:
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
37.5/40.019/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.9/40.019.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.7/40.019/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
33% UX/UI Design40% User Research67% Other -
$5,000+$25 - $49 / hr250 - 999Kolkata, India
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.8/40.019.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.3/40.019.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$25 - $49 / hr50 - 249Poznań, Poland
Ability to deliver
35.9/40.017/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% UX/UI Design40% User Research -
$25,000+$50 - $99 / hr10 - 49Madrid, Spain
Ability to deliver
38.4/40.020/20 Reviews9.3/10 Clients & Experience9.2/10 Market PresenceService focus
90% UX/UI Design25% User Research10% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.6/40.016.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.2/40.017.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr250 - 999Austin, TX
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design30% User Research80% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.4/40.016.6/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
35.7/40.016.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other
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User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.