Top UX Designers in Salt Lake City
Salt Lake City sits at the heart of “Silicon Slopes,” a booming tech corridor that powers brands like Adobe, Pluralsight, and Qualtrics. With talent coming out of the University of Utah’s acclaimed design and HCI programs—and a lower cost of living than coastal hubs—local agencies offer high-caliber user experience (UX) and user interface (UI) expertise at competitive rates.
Clutch collects in-depth client reviews, work samples, and market data to help you quickly spot the UX partner that fits your budget, industry, and timeline. Use the filters on this page to narrow options by project size, hourly rate, or sector.
Recommended directories:
- Healthcare-Focused UX Agencies in Salt Lake City
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Featured
What are Featured Providers?
$10,000+$150 - $199 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 12 projectsKingsmen Digital Ventures is a versatile digital agency specializing in UX/UI design, software development, and digital interface design. The firm is highly praised for its expertise, timely project delivery, and customer-centric approach, with approximately 100% positive feedback across reviews. Clients commend the company's ability to tailor solutions to diverse industries, ensuring user-centered design and seamless integration with clients' existing systems.
$25,000+$100 - $149 / hr50 - 249Serves Salt Lake City, UTServices provided
See all 86 projectsGoji Labs is a premier UX/UI design and software development company renowned for its expertise in creating user-centered digital solutions. With a 100% positive feedback rate, clients frequently commend their professionalism, technical excellence, and collaborative approach. Approximately 75% of reviewers emphasize their strong project management and adaptive problem-solving capabilities, while a minority suggest improvements in budget forecasting and cross-team communication.
$25,000+$150 - $199 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 95 projectsMomentum Design Lab is a UX/UI design agency known for its comprehensive user experience and user interface design services. Across reviews, the company is praised for delivering high-quality UX and UI solutions on time and within budget. Approximately 95% of reviews highlight their professionalism and effective project management, with particular commendation for their thorough discovery process and iterative design approach.
$25,000+$100 - $149 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 39 projectsOrizon Design is a specialized UX/UI design agency renowned for delivering exceptional user-centered design solutions across various digital interfaces. With a consistent record of exceeding client expectations, 100% of reviews praise their professionalism, creativity, and timely delivery. Notable themes include their ability to transform concepts into visually appealing and functional designs, supported by a collaborative and insightful project management approach.
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$10,000+$50 - $99 / hr50 - 249Salt Lake City, UT
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See all 24 projectsSoftDoes is a versatile digital interface design company specializing in creating custom internal platforms and website redesigns. Across their reviews, 100% of clients praised their ability to improve operational efficiency and user-centered design, with notable outcomes including a 23% reduction in follow-up time and a 30% faster onboarding process. Their practical approach and responsiveness are consistently highlighted as strengths.
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UndisclosedUndisclosed10 - 49Draper, UT
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See all 28 projectsMystic Media is a digital interface design company specializing in UX/UI and mobile app development. They are highly regarded for their timely project delivery and collaborative approach, consistently meeting or exceeding client expectations. Reviews indicate 100% positive feedback, with 67% praising their project management skills and transparency in communication.
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 52 projectsNeuron is a UX/UI design company highly praised for its expertise in user-centered design and digital interface design. They consistently receive positive feedback, with over 90% of reviews highlighting their professionalism, timely delivery, and exceptional project management. Reviewers frequently commend their ability to quickly understand complex problems and deliver high-quality results, demonstrating their strong grasp of UX/UI principles and experience design.
$25,000+$150 - $199 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 27 projectsFuzzy Math is a highly regarded UX/UI design company praised for its expertise in User Experience Design, User-Centered Design, and Digital Interface Design. They consistently receive positive feedback for their professionalism, clear communication, and project management skills, with over 90% of reviews highlighting their ability to deliver projects on time and within budget. Clients frequently commend their adaptability and innovative approach, with approximately 80% specifically mentioning their strong cultural fit and alignment with company values.
$10,000+$50 - $99 / hr50 - 249Serves Salt Lake City, UTServices provided
See all 92 projectsQubstudio is a leading UX/UI design company specializing in user-centered design and digital interface design services. Reviews indicate high client satisfaction, with 100% of feedback being positive, praising their innovative UX solutions and professionalism. Clients commend their creative problem-solving and timely delivery, with 90% highlighting their strong project management and collaborative approach.
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$1,000+$50 - $99 / hr10 - 49Provo, UT
Services provided
See all 10 projectsBright Bridge Web is a versatile web development and IT services company known for its expertise in website and mobile app development, with a strong focus on SEO and UI/UX design. Across various reviews, approximately 90% of clients commend their effective communication, project management, and responsiveness. Clients frequently highlight the company's commitment to delivering high-quality products and its adaptability to client needs, often exceeding expectations in terms of both service quality and project timelines.
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$25,000+$25 - $49 / hr50 - 249South Jordan, UT
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See all 92 projectsMotomtech is a UX/UI design company that specializes in creating intuitive, user-centered digital interfaces and refining user experiences across various industries. The reviews are overwhelmingly positive, with 100% indicating high satisfaction due to their responsive communication, adherence to timelines, and ability to translate complex data into user-friendly designs. Key themes include enhanced user engagement, improved platform usability, and effective project management.
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$25,000+$50 - $99 / hr10 - 49Salt Lake City, UT
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See all 2 projectsDevSquad is a software development company specializing in building scalable platforms and custom web applications. Reviewers consistently commend their efficiency, transparency, and proactive project management, with 100% positive feedback highlighting their ability to improve project outcomes through ownership and innovation. Their agile methodology and ability to provide cost-effective solutions are frequently praised, indicating a strong reputation for delivering quality work.
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$10,000+$150 - $199 / hr10 - 49Salt Lake City, UT
Services provided
See all 10 projectsSPARK6 Inc is a user experience and user interface design company specializing in creating intuitive and engaging digital interfaces. The company consistently receives positive feedback for its technical expertise, user-centered design approach, and commitment to long-term collaboration, with over 90% of reviews highlighting their adaptability and proficiency in UX/UI design. Clients commend SPARK6 Inc for their efficient project management and ability to balance innovation with practical execution.
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$5,000+< $25 / hr10 - 49Salt Lake City, UT
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See all 2 projectsInfutrix Technologies Private Limited specializes in UX/UI and digital interface design, noted for their scalable and high-performing architectural solutions. With a focus on user-centered design, they received positive feedback for their excellent project management and transparent communication; 100% of reviews emphasize their effective collaboration and ability to translate ambitious concepts into successful projects.
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 24 projectsSinglemind is a UX/UI design and development firm known for delivering user-centered design and digital interface solutions. Across reviews, 100% of clients praised their responsiveness and flexibility, with 60% highlighting their expertise in user experience design. Clients appreciate their seamless collaboration, and nearly 70% commend their ability to meet budgets and timelines.
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$25,000+$50 - $99 / hr50 - 249Lehi, UT
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See all 24 projectsTech9 is a reputable software development company with a strong emphasis on UI/UX design, offering services such as software development, project management, and digital interface design. Approximately 75% of reviewers highlight Tech9’s impressive project management skills and their ability to deliver on time. Clients consistently praise their exceptional communication and ability to navigate project challenges effectively.
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Undisclosed$100 - $149 / hr10 - 49Salt Lake City, UT
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Grand Prize is an UX design company established in 2021. Their team provides UX/UI Design and Advertising.
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$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
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Established in 2006, Hint Creative is a small branding firm. Their team offers Branding and Advertising.
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$100,000+$100 - $149 / hr50 - 249Lehi, UT
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See all 14 projectsKahoa, formerly known as SolutionStream, is a versatile software development company offering services such as digital transformation, mobile app development, and custom software solutions. Feedback from reviews highlights their effective project management, attention to detail, and capacity to deliver projects on time and within budget, with approximately 90% emphasizing their professionalism and expertise. Overall, clients express satisfaction with their technical skills and proactive communication.
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UndisclosedUndisclosed50 - 249South Jordan, UT
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See all 1 projectsTekversify provides digital marketing services, including SEO to enhance website rankings and business awareness. Overall, clients commend Tekversify for their professionalism, timely delivery, and effective communication, highlighting their determination and ability to meet expectations. The SEO efforts resulted in improved search rankings and increased customer engagement.
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$1,000+$50 - $99 / hr2 - 9West Jordan, UT
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New Life Marketing Group is a SEO agency. Their team is based in West Jordan, Utah and focuses on Search Engine Optimization and UX/UI Design.
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$10,000+$50 - $99 / hr10 - 49Salt Lake City, UT
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Based in Salt Lake City, Utah, Fuel Impact is a small Digital Strategy company. Their services include Digital Strategy and IT strategy consulting.
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$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
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Located in Salt Lake City, Utah, Bootpack Digital, LLC is a custom software development firm. They provide Custom Software Development and Web Development.
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$25,000+$200 - $300 / hr50 - 249Salt Lake City, UT
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Founded in 2007, Codazen is a software development company. Their services include Custom Software Development and Enterprise App Modernization.
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$1,000+Undisclosed50 - 249North Salt Lake, UT
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Regumsoft Technologies is a website development firm. They provide Web Development and Mobile App Development and were established in 2015.
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UndisclosedUndisclosed50 - 249Lehi, UT
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See all 11 projectsManta is a digital marketing company specializing in SEO and website development services. Reviews reveal a mixed performance, with approximately 67% of clients praising their effectiveness in delivering SEO improvements and boosting online presence. However, 33% report dissatisfaction due to unmet expectations and poor communication. Notably, 50% of reviewers appreciated Manta's communication and project management, while another 33% encountered challenges.
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$10,000+$100 - $149 / hr10 - 49Lehi, UT
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See all 1 projectsClever Coding is a UX/UI design company known for its user-centered design approach, primarily serving clients in the Utah Valley area. Feedback highlights their effective communication and quick implementation of changes, with 100% of reviewers noting the high quality of their prototypes. They are praised for their accessibility and U.S.-based team, ensuring a seamless design process.
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$1,000+$100 - $149 / hr2 - 9Eagle Mountain, UT
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See all 7 projectsMeticular is a UX/UI design company renowned for its user-centered design expertise. The firm consistently receives commendations for its responsive, value-driven service and ability to function as an integral team extension. Approximately 90% of reviews highlight their effective communication and project management, while 80% appreciate their strategic approach to user experience design and problem-solving.
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$5,000+$100 - $149 / hr2 - 9Bluffdale, UT
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See all 6 projectsTwentyThree.Five is a versatile digital marketing and web development agency specializing in customized website design, social media content creation, and SEO optimization. Reviews indicate a strong focus on client communication and flexibility, with 100% of feedback highlighting their responsiveness and ability to meet client-specific goals. The company's affordable pricing and effective communication are recurrently praised by reviewers.
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UndisclosedUndisclosed10 - 49Salt Lake City, UT
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Founded in 2014, Anchor & Alpine, a small branding firm, is in Salt Lake City, Utah. Their services include Branding and UX/UI Design.
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$10,000+Undisclosed10 - 49Salt Lake City, UT
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Branding company Look is located in Salt Lake City, Utah. Their services include Branding and Web Design.
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$25,000+$50 - $99 / hr50 - 249American Fork, UT
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See all 15 projectsRavn is a technology company specializing in UX/UI design and digital interface solutions, known for developing sophisticated, user-friendly platforms. The reviews reflect a 100% positive sentiment, highlighting their seamless integration capabilities, innovative solutions, and proactive project management. Clients frequently commend Ravn for their technical proficiency and adaptability, with 67% specifically noting their ability to quickly understand complex requirements.
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$25,000+$100 - $149 / hr10 - 49Ogden, UT
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See all 5 projectsHQ is a UI/UX design company that specializes in User Experience and User Interface Design for mobile and web applications. Their reviews reflect 100% positive feedback, highlighting their timely delivery, responsiveness, and excellent value for cost. Clients appreciate their flexibility and expertise in the latest digital design trends.
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$5,000+$50 - $99 / hr50 - 249Salt Lake City, UT
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WELD is an UX agency based in Salt Lake City, Utah and Portland, Oregon. Launched in 2008, the team specializes in UX/UI Design and Branding.
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$1,000+$50 - $99 / hr2 - 9Orem, UT
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See all 11 projectsBusy Human is a proficient web and application development company, recognized for its UX/UI design and digital interface design services. The reviews indicate a 100% positive feedback rate, with clients praising their responsiveness, communication, and alignment with company values. Approximately 75% of reviewers highlight the company's strong project management and timely delivery.
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UndisclosedUndisclosed2 - 9Salt Lake City, UT
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Zara Media Design Group, a small UX design company, is headquartered in Salt Lake City, Utah. Their services include UX/UI Design and Branding.
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$5,000+$100 - $149 / hrFreelancerWoods Cross, UT
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Founded in 2010, ES Art & D is an UX agency. The firm offers UX/UI Design and Web Design, and is small.
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$5,000+$25 - $49 / hr50 - 249Draper, UT
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Launched in 2016, Outcode Software is a midsize branding agency. Their services include Branding and UX/UI Design.
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$25,000+$100 - $149 / hr10 - 49Ogden, UT
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See all 9 projectsDevscale is a software development company specializing in web development, custom software solutions, and product design. The company's reviews reflect a high level of client satisfaction, with approximately 90% of feedback being positive, highlighting their reliable project management and timely delivery. Clients frequently commend Devscale for their innovative solutions and personable approach, with 85% noting the company’s commitment to project ownership and collaboration.
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UndisclosedUndisclosed2 - 9Midway, UT
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See all 1 projectsAshworth Creative is a marketing agency specializing in comprehensive campaign development, including video production, print ads, and website redesigns. Reviews highlight their efficient project management and strong design aesthetic, with 100% of clients praising their communication and deliverables. Clients appreciate Ashworth Creative's alignment with company values and express a desire to collaborate again due to the team's dedication and creativity.
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$5,000+$100 - $149 / hr2 - 9Lehi, UT
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LRUX Design is a Lehi, Utah-based UX design agency. Their services include UX/UI Design and Branding.
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$10,000+$150 - $199 / hr250 - 999Salt Lake City, UT
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R&R Partners is a branding firm based in Phoenix, Arizona and Las Vegas, Nevada. They focus on Branding and Public Relations.
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UndisclosedUndisclosed2 - 9Provo, UT
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See all 1 projectsStotion is a UX/UI design firm recognized for its exceptional vision and creative talent, specializing in user-centered design and digital interface design. Clients have praised Stotion for enhancing user experience, with 100% of reviewers noting increased website traffic and positive design feedback. Their ability to deliver impressive project results is highlighted by a 70% rise in mobile traffic and strong client satisfaction.
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$10,000+$100 - $149 / hrFreelancerOgden, UT
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See all 2 projectsEndless Ladder is a User Experience Design company specializing in UI/UX design services. Their reviews reflect a 100% positive feedback rate, highlighting their expertise in user-centered design and successful project management. Clients particularly commend their effective collaboration and innovative design solutions, with 100% of reviews mentioning satisfaction with their service delivery and outcomes.
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$25,000+$50 - $99 / hr10 - 49Lehi, UT
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RR, an UX company, is headquartered in Lehi, Utah. They focus on UX/UI Design and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Provo, UT
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See all 1 projectsCreatably is a marketing and video production company known for its collaborative and efficient approach to storytelling and content creation. Their services have resulted in impressive outcomes, such as tens of millions of views for their clients, with 100% positive feedback highlighting their strong framework, smooth project management, and inspiring processes. Clients appreciate their alignment with company values and great value for cost.
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$1,000+$50 - $99 / hrFreelancerWest Jordan, UT
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See all 1 projectsMerrill Digital Systems (MDS) is a founder-led studio based in Utah. We build custom websites and digital systems for service businesses - the kind of work where the person you talk to is the person
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$25,000+$100 - $149 / hr10 - 49Spanish Fork, UT
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See all 5 projectsRedSky Engineering is a UX/UI design company renowned for its expertise in user-centered design and digital interface design. The company is frequently praised for its exceptional project management and communication skills, with 100% of reviewers highlighting their responsiveness and thorough understanding of client needs. Clients consistently express high satisfaction with RedSky Engineering, often noting their ability to exceed expectations and deliver on time.
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$1,000+$50 - $99 / hr2 - 9Park City, UT
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Penguin House Designs is a small mobile app development company based in Park City, Utah. The team specializes in Mobile App Development and Web Development.
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$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
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Freestyle Marketing Group is an Advertising company. The small Salt Lake City, Utah-based team provides Advertising and Branding. The firm was founded in 2000.
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UndisclosedUndisclosed2 - 9Midvale, UT
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Tinker Ventures, an UX agency, was launched in 2006. The company offers UX/UI Design and Product Design.
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UndisclosedUndisclosed2 - 9Salt Lake City, UT
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Launched in 2011, Rally Interactive is a small Event Marketing company. Their team offers Event Marketing and Web Design.
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UndisclosedUndisclosed50 - 249Lehi, UT
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SolutionStream is an user experience design company established in 1996. The midsize team offers UX/UI Design and ERP consulting and SI.
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$5,000+$200 - $300 / hr2 - 9Farmington, UT
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SURV7X, LLC is a web design agency. The team focuses on Web Design and UX/UI Design, and the agency is located in Farmington, Utah.
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$5,000+$100 - $149 / hr2 - 9Orem, UT
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Smash Creative, a web design company, specialize in Web Design and E-Commerce Development. They were established in 2016.
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$5,000+$50 - $99 / hr2 - 9Lehi, UT
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In Lehi, Utah, Solar Forge Games is an app development firm. The team focuses on Mobile App Development and UX/UI Design.
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$1,000+$50 - $99 / hr10 - 49Springville, UT
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See all 1 projectsKey Learning Studios is a project management consulting firm specializing in product positioning and content production for learning and development professionals. Reviews highlight their responsiveness and creativity, with 100% positive feedback emphasizing their commitment to understanding customer needs. However, there is a note on delayed follow-up support.
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$5,000+$200 - $300 / hr10 - 49Lindon, UT
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SQRD Media, a Marketing Strategy company, provide Marketing Strategy and Digital Strategy. They were established in 2016.
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We evaluate service providers using a structured methodology that combines:
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List of the Top 7 Salt Lake City User Experience (UX) Agencies
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$25,000+$25 - $49 / hr50 - 249South Jordan, UT
Ability to deliver
37.5/40.020/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
25% UX/UI Design75% Other -
$25,000+$50 - $99 / hr10 - 49Salt Lake City, UT
Ability to deliver
33/40.016.2/20 Reviews7.2/10 Clients & Experience9.6/10 Market PresenceService focus
25% UX/UI Design75% Other -
$10,000+$150 - $199 / hr10 - 49Salt Lake City, UT
Ability to deliver
33.3/40.017.4/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
15% UX/UI Design85% Other -
$10,000+$50 - $99 / hr50 - 249Salt Lake City, UT
Ability to deliver
26.4/40.020/20 Reviews1.4/10 Clients & Experience5/10 Market PresenceService focus
10% UX/UI Design90% Other -
$5,000+< $25 / hr10 - 49Salt Lake City, UT
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% UX/UI Design80% Other -
UndisclosedUndisclosed10 - 49Draper, UT
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$50 - $99 / hr50 - 249Lehi, UT
Ability to deliver
35.1/40.015.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
15% UX/UI Design85% Other -
Undisclosed$100 - $149 / hr10 - 49Salt Lake City, UT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% UX/UI Design60% Other -
$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
Ability to deliver
7.7/40.00/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
10% UX/UI Design90% Other -
$100,000+$100 - $149 / hr50 - 249Lehi, UT
Ability to deliver
29.1/40.015.6/20 Reviews8.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% UX/UI Design90% Other -
UndisclosedUndisclosed50 - 249South Jordan, UT
Ability to deliver
6.4/40.00/20 Reviews0.7/10 Clients & Experience5.7/10 Market PresenceService focus
10% UX/UI Design90% Other -
$1,000+$50 - $99 / hr2 - 9West Jordan, UT
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
10% UX/UI Design90% Other -
$10,000+$50 - $99 / hr10 - 49Salt Lake City, UT
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
16% UX/UI Design84% Other -
$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
Ability to deliver
6.1/40.00/20 Reviews1.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$200 - $300 / hr50 - 249Salt Lake City, UT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% UX/UI Design90% Other -
$1,000+Undisclosed50 - 249North Salt Lake, UT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% UX/UI Design90% Other -
UndisclosedUndisclosed50 - 249Lehi, UT
Ability to deliver
18.6/40.012.6/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
15% UX/UI Design85% Other -
$10,000+$100 - $149 / hr10 - 49Lehi, UT
Ability to deliver
24.1/40.016.2/20 Reviews1.3/10 Clients & Experience6.6/10 Market PresenceService focus
20% UX/UI Design80% Other -
$1,000+$100 - $149 / hr2 - 9Eagle Mountain, UT
Ability to deliver
31.4/40.016.2/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
75% UX/UI Design25% Other -
$5,000+$100 - $149 / hr2 - 9Bluffdale, UT
Ability to deliver
26.2/40.016.2/20 Reviews5.2/10 Clients & Experience4.8/10 Market PresenceService focus
15% UX/UI Design85% Other -
UndisclosedUndisclosed10 - 49Salt Lake City, UT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% UX/UI Design70% Other -
$10,000+Undisclosed10 - 49Salt Lake City, UT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% UX/UI Design90% Other
Latest User Experience Articles
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How to Build a UX Strategy That Drives Real User Engagement
A UX strategy is a long-term plan for creating user-friendly digital experiences by aligning design, content, and technology with business goals.
Salt Lake City UX Designer FAQs
Working with a hometown team means face-to-face workshops, faster feedback loops, and first-hand knowledge of Utah’s tech ecosystem. Many Salt Lake UX designers regularly collaborate with local SaaS startups, outdoor-industry brands, and healthcare innovators, giving them domain expertise that can shorten discovery phases and reduce rework.
Plus, the Mountain Time Zone overlaps conveniently with both coasts, allowing real-time collaboration with distributed stakeholders.
According to pricing data gathered by our team at Clutch, most agencies list hourly rates between $75 – $150. A full product redesign generally falls in the $25,000 – $80,000 range, while smaller usability audits or UI refreshes may start around $5,000. Compared with San Francisco or New York, Salt Lake shops often deliver 15–25% savings without compromising senior-level talent.
• SaaS and B2B software
• Outdoor recreation & sporting goods
• Fintech and insurtech
• Health tech and life sciences
• E-commerce and direct-to-consumer retail
Agencies here frequently blend enterprise compliance know-how with startup agility, making them a fit for both regulated sectors and high-growth apps.
- Define the success metrics of your project—i.e., conversion lift, reduced churn, accessibility scores, etc.
- Review Clutch case studies for similar tech stacks (React Native, Webflow, etc.).
- Ask about the firm’s research methods (heuristic audits, field studies, A/B testing).
- Confirm team composition—will senior UX strategists stay on the project post-kickoff?
- Request a sample timeline and communication cadence to ensure cultural fit.
Make sure to leverage the resources available on Clutch to help guide your search. Narrow your options down to the top two or three firms, then schedule an interview to get to know them better.
• Over-promising launch dates without factoring user research time
• One-size-fits-all proposals that ignore your industry constraints
• Limited stakeholder access to designers—everything funnels through sales
• No local references despite claiming Silicon Slopes experience
• Pushback on usability testing or accessibility compliance
Ignoring red flags now can only hurt you in the long run. Make sure you identify, address, and even avoid these warning signs as soon as you spot them.