Top UX Designers in Salt Lake City
Salt Lake City sits at the heart of “Silicon Slopes,” a booming tech corridor that powers brands like Adobe, Pluralsight, and Qualtrics. With talent coming out of the University of Utah’s acclaimed design and HCI programs—and a lower cost of living than coastal hubs—local agencies offer high-caliber user experience (UX) and user interface (UI) expertise at competitive rates.
Clutch collects in-depth client reviews, work samples, and market data to help you quickly spot the UX partner that fits your budget, industry, and timeline. Use the filters on this page to narrow options by project size, hourly rate, or sector.
Recommended directories:
- Healthcare-Focused UX Agencies in Salt Lake City
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Serves Salt Lake City, UTServices provided
See all 61 projectsQubika is a UX/UI design company renowned for its exceptional service and commitment to user-centered design. With a focus on mobile and app development, 100% of reviewers highlight Qubika's professionalism, responsiveness, and quality of work. Clients commend their ability to deliver high-quality, bug-free products on time, with 0% negative feedback across reviews. Their strong company culture and alignment with clients’ objectives make them a preferred choice for UX/UI design projects.
$25,000+$100 - $149 / hr50 - 249Serves Salt Lake City, UTServices provided
See all 83 projectsGoji Labs is a versatile UX/UI design and development company known for its comprehensive services, including mobile and web app design, website development, and UX strategy. Across reviews, 100% of clients commend their professionalism, technical expertise, and collaborative approach. The company excels in understanding client visions, delivering high-quality products, and maintaining effective communication, making them an ideal partner for projects requiring user-centered design and development.
$25,000+$150 - $199 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 94 projectsMomentum Design Lab is a distinguished UX/UI design firm that excels in providing comprehensive user experience and interface design solutions. Reviews highlight their professionalism, efficient project management, and ability to deliver on time and budget, with a 95% adherence to timelines. Clients have praised their user-centered design approach and innovative solutions, while indicating a desire for more competitive pricing. Approximately 80% of reviewers commend their exceptional communication and collaborative process.
$25,000+$100 - $149 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 37 projectsOrizon Design is a UX/UI design firm known for its professional and creative approach to user-centered design. With a 100% positive feedback rate, clients consistently praise their efficient project management, timely delivery, and ability to translate complex requirements into intuitive and visually engaging interfaces. Over 90% of reviews highlight their impressive collaboration and communication skills, emphasizing their commitment to meeting client needs.
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$10,000+$150 - $199 / hr10 - 49Salt Lake City, UT
Services provided
See all 10 projectsSPARK6 Inc is a prominent UX/UI design company known for its expertise in creating user-centered designs across diverse industries. Reviews highlight their commitment to innovation, technical expertise, and responsive project management. Approximately 80% of reviewers commend their adaptability in delivering scalable and personalized solutions, while feedback underscores their strengths in UX/UI design and long-term client collaboration.
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UndisclosedUndisclosed10 - 49Draper, UT
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See all 27 projectsMystic Media is a UX/UI design and development company renowned for their expertise in delivering user-centered design solutions. Reviews reveal a consistent theme of transparency, timely delivery, and collaborative project management, with 100% of clients praising their dedication and partnership-driven approach. While their technical execution excels, a slight enhancement in UI design could further elevate client satisfaction.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 34 projectsGlow Design Agency is a premier UX/UI design company known for delivering user-centered design solutions across various digital interfaces. They consistently receive high praise for their clean, modern designs and efficient project management, with 100% of reviewers noting their responsiveness and quality work. Their ability to align with client goals and provide scalable, intuitive design frameworks makes them an ideal partner for businesses seeking advanced user experience design services.
$25,000+$150 - $199 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 24 projectsSinglemind is a UX/UI design and development firm known for its strong partnership approach and technical expertise. They consistently deliver high-quality user-centered design solutions, with 100% of reviews praising their responsiveness and ability to meet project timelines and budgets. Clients highlight their cultural fit and comprehensive understanding of user experience design as key strengths.
$25,000+$100 - $149 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 20 projectsROSSUL is a distinguished UX/UI design company known for its comprehensive approach to user-centered design and digital interface design. Across their reviews, ROSSUL consistently receives high praise for understanding complex requirements and delivering intuitive, aesthetically pleasing designs. Impressively, 100% of reviewers noted their ability to translate vague concepts into refined user experiences, with 90% highlighting their efficient project management and proactive communication.
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$1,000+$100 - $149 / hr2 - 9Eagle Mountain, UT
Services provided
See all 7 projectsMeticular is a user experience design company specializing in UX/UI design services, known for its comprehensive approach to digital interface design. Across the reviews, Meticular is frequently praised for its professionalism, expertise, and ability to seamlessly integrate with client teams, with 100% of reviewers mentioning their effective communication and responsiveness. Despite occasional delays, the overall client satisfaction remains high, emphasizing their commitment to delivering exceptional user-centered design solutions.
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$1,000+$50 - $99 / hr10 - 49Provo, UT
Services provided
See all 10 projectsBright Bridge Web is a multifaceted web development company, excelling in website creation, mobile app development, and SEO services. Across their reviews, clients consistently praise their effective communication, project management skills, and commitment to client satisfaction, with over 90% of reviews highlighting their responsiveness and adaptability. Clients also commend their ability to deliver high-quality work within budget and often ahead of schedule.
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$25,000+$25 - $49 / hr50 - 249South Jordan, UT
Services provided
See all 92 projectsMotomtech is a UX/UI design company that specializes in creating intuitive, user-centered digital interfaces and refining user experiences across various industries. The reviews are overwhelmingly positive, with 100% indicating high satisfaction due to their responsive communication, adherence to timelines, and ability to translate complex data into user-friendly designs. Key themes include enhanced user engagement, improved platform usability, and effective project management.
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$25,000+$50 - $99 / hr10 - 49Salt Lake City, UT
Services provided
See all 2 projectsDevSquad is a software development company specializing in building and revamping platforms using PHP and JavaScript, with expertise in creating web applications and custom solutions. Across their reviews, 100% of clients praised their efficient project management, transparency, and innovative approach, with notable achievements in enhancing scalability and operational efficiency for businesses. Clients commend their proactive involvement and commitment to delivering superior products.
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$5,000+< $25 / hr10 - 49Dubai, United Arab Emirates
Services provided
See all 1 projectsInfutrix Technologies Private Limited is a technology solutions provider specializing in web scraping and problem-solving. The company has received positive feedback, with 100% of reviewers noting their impressive speed and effectiveness in project delivery, particularly in enhancing existing systems. Clients appreciate their exceptional communication and value for cost.
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr10 - 49Serves Salt Lake City, UTServices provided
See all 27 projectsFuzzy Math is a UX/UI design company specializing in User Experience and User Interface Design, offering services such as UX Discovery, user research, and design systems. Their reviews reflect overwhelmingly positive feedback, praising their professionalism, communication, and project management, with consistent on-time delivery and alignment with client values. Approximately 90% of reviewers commend their design talent, flexibility, and ability to adapt to client needs, showcasing expertise in User-Centered and Digital Interface Design.
$1,000+$100 - $149 / hr2 - 9Serves Salt Lake City, UTServices provided
See all 7 projectsMeticular is a user experience design company specializing in UX/UI design services, known for its comprehensive approach to digital interface design. Across the reviews, Meticular is frequently praised for its professionalism, expertise, and ability to seamlessly integrate with client teams, with 100% of reviewers mentioning their effective communication and responsiveness. Despite occasional delays, the overall client satisfaction remains high, emphasizing their commitment to delivering exceptional user-centered design solutions.
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$25,000+$50 - $99 / hr50 - 249Lehi, UT
Services provided
See all 24 projectsTech9 is a multifaceted technology company that specializes in software development, project management, and UI/UX design. Reviews indicate a strong performance in delivering projects on time with high-quality outcomes. Approximately 75% of reviewers highlighted their excellent project management and adaptability, while 50% specifically praised their user-centered design approach and skilled engineering team. Despite minor suggestions for improvement, feedback is overwhelmingly positive.
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Undisclosed$100 - $149 / hr10 - 49Salt Lake City, UT
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Grand Prize is an UX design company established in 2021. Their team provides UX/UI Design and Advertising.
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$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
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Established in 2006, Hint Creative is a small branding firm. Their team offers Branding and Advertising.
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$100,000+$100 - $149 / hr50 - 249Lehi, UT
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See all 14 projectsKahoa, formerly known as SolutionStream, is a multifaceted technology solutions provider specializing in software development, digital transformation, and IT consulting. Reviews consistently highlight Kahoa's expertise in managing complex projects, delivering on time and within budget, and fostering strong partnerships through communication and transparency. Approximately 90% of reviews commend their attention to detail and adaptability, with clients praising their ability to integrate seamlessly with existing teams and processes.
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UndisclosedUndisclosed50 - 249South Jordan, UT
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See all 1 projectsTekversify provides digital marketing services, including SEO to enhance website rankings and business awareness. Overall, clients commend Tekversify for their professionalism, timely delivery, and effective communication, highlighting their determination and ability to meet expectations. The SEO efforts resulted in improved search rankings and increased customer engagement.
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$1,000+$50 - $99 / hr2 - 9West Jordan, UT
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New Life Marketing Group is a SEO agency. Their team is based in West Jordan, Utah and focuses on Search Engine Optimization and UX/UI Design.
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$10,000+$50 - $99 / hr10 - 49Salt Lake City, UT
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Based in Salt Lake City, Utah, Fuel Impact is a small Digital Strategy company. Their services include Digital Strategy and IT strategy consulting.
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$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
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Located in Salt Lake City, Utah, Bootpack Digital, LLC is a custom software development firm. They provide Custom Software Development and Web Development.
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$25,000+$200 - $300 / hr50 - 249Salt Lake City, UT
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Founded in 2007, Codazen is a software development company. Their services include Custom Software Development and Enterprise App Modernization.
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UndisclosedUndisclosed50 - 249Lehi, UT
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See all 11 projectsManta is a digital marketing agency specializing in SEO services, website development, and directory listing. Feedback varies, with approximately 67% of reviews being positive, highlighting effective SEO improvements and strong communication, while 33% express dissatisfaction, noting project management issues and unmet deliverables. Manta's team is commended for their educational approach and quick response times, though some reviews suggest a need for improved communication and project transparency.
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$10,000+$100 - $149 / hr10 - 49Lehi, UT
Services provided
See all 1 projectsClever Coding is a UX/UI design company that specializes in creating user-centered digital interfaces. They have received positive feedback, with 100% of reviews praising their quality of work and local presence. Clients appreciate their responsive communication, particularly the direct access to their CEO, and the rapid implementation of feedback.
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$5,000+$100 - $149 / hr2 - 9Bluffdale, UT
Services provided
See all 6 projectsTwentyThree.Five is a versatile digital marketing and web development agency, offering services such as social media management, website design, SEO, and video production. With a 100% positive feedback rate, clients consistently praise their flexibility, timely communication, and ability to tailor solutions to specific needs. Notably, 60% of reviewers highlight their impressive project management skills and attention to detail.
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UndisclosedUndisclosed10 - 49Salt Lake City, UT
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Founded in 2014, Anchor & Alpine, a small branding firm, is in Salt Lake City, Utah. Their services include Branding and UX/UI Design.
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$10,000+Undisclosed10 - 49Salt Lake City, UT
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Branding company Look is located in Salt Lake City, Utah. Their services include Branding and Web Design.
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$5,000+$50 - $99 / hr50 - 249Salt Lake City, UT
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WELD is an UX agency based in Salt Lake City, Utah and Portland, Oregon. Launched in 2008, the team specializes in UX/UI Design and Branding.
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$25,000+$100 - $149 / hr10 - 49Ogden, UT
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See all 4 projectsHQ is a UX/UI design company known for delivering mobile and web application designs, providing user-centered design and consulting in the latest trends. Clients appreciate their timely delivery and responsiveness, with 100% of reviews mentioning their outstanding cost/value ratio and flexibility in project handling.
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$1,000+$50 - $99 / hr2 - 9Orem, UT
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See all 11 projectsBusy Human is a versatile digital interface design company highly praised for its exemplary user-centered design services, including UX/UI and custom web application development. With all reviewers expressing satisfaction, Busy Human's strengths include responsive communication and personalized service, resulting in timely project delivery and strong client relationships.
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UndisclosedUndisclosed2 - 9Salt Lake City, UT
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Zara Media Design Group, a small UX design company, is headquartered in Salt Lake City, Utah. Their services include UX/UI Design and Branding.
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$5,000+$100 - $149 / hrFreelancerWoods Cross, UT
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Founded in 2010, ES Art & D is an UX agency. The firm offers UX/UI Design and Web Design, and is small.
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$5,000+$25 - $49 / hr50 - 249Draper, UT
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Launched in 2016, Outcode Software is a midsize branding agency. Their services include Branding and UX/UI Design.
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$25,000+$100 - $149 / hr10 - 49Ogden, UT
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See all 9 projectsDevscale is a software development firm specializing in building and enhancing products, websites, and applications for a diverse range of industries. The reviews highlight their strong project management, consistent communication, and timely delivery, with 100% of the reviewers expressing satisfaction with their services. Numerous clients commend Devscale's creativity, leadership, and collaborative approach, while a few suggest improvements in communication on timelines. The company is praised for its personable and engaging team, fostering a fun yet professional working relationship.
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$5,000+$100 - $149 / hr2 - 9Lehi, UT
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LRUX Design is a Lehi, Utah-based UX design agency. Their services include UX/UI Design and Branding.
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$10,000+$150 - $199 / hr250 - 999Salt Lake City, UT
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R&R Partners is a branding firm based in Phoenix, Arizona and Las Vegas, Nevada. They focus on Branding and Public Relations.
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UndisclosedUndisclosed2 - 9Provo, UT
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See all 1 projectsStotion is a UX/UI design company recognized for its expertise in User Experience and User Interface Design, providing both design and frontend development services. Their reviews highlight a strong impact, with a 33% increase in website traffic and a 70% growth in mobile traffic. Their exceptional vision, creative talent, and project management skills are frequently praised, with 100% positive feedback.
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$10,000+$100 - $149 / hrFreelancerOgden, UT
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See all 2 projectsEndless Ladder, a UX/UI design company, received overwhelmingly positive feedback for their expertise in user interface design, with reviewers praising their innovative and effective solutions. Impressively, every review highlighted their professionalism and organization, with 100% satisfaction from clients who noted their ability to deliver projects on time and within budget. Notably, clients appreciated their collaborative approach and critical insight in user experience design.
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$25,000+$50 - $99 / hr10 - 49Lehi, UT
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RR, an UX company, is headquartered in Lehi, Utah. They focus on UX/UI Design and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Provo, UT
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See all 1 projectsCreatably is a marketing and video production company known for its collaborative and efficient approach to storytelling and content creation. Their services have resulted in impressive outcomes, such as tens of millions of views for their clients, with 100% positive feedback highlighting their strong framework, smooth project management, and inspiring processes. Clients appreciate their alignment with company values and great value for cost.
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$1,000+Undisclosed50 - 249North Salt Lake, UT
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Regumsoft Technologies is a website development firm. They provide Web Development and Mobile App Development and were established in 2015.
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$25,000+$100 - $149 / hr10 - 49Spanish Fork, UT
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See all 5 projectsRedSky Engineering is a UX/UI design company renowned for its expertise in user-centered design and digital interface design. The company is frequently praised for its exceptional project management and communication skills, with 100% of reviewers highlighting their responsiveness and thorough understanding of client needs. Clients consistently express high satisfaction with RedSky Engineering, often noting their ability to exceed expectations and deliver on time.
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$1,000+$50 - $99 / hr2 - 9Park City, UT
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Penguin House Designs is a small mobile app development company based in Park City, Utah. The team specializes in Mobile App Development and Web Development.
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$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
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Freestyle Marketing Group is an Advertising company. The small Salt Lake City, Utah-based team provides Advertising and Branding. The firm was founded in 2000.
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UndisclosedUndisclosed2 - 9Midvale, UT
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Tinker Ventures, an UX agency, was launched in 2006. The company offers UX/UI Design and Product Design.
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UndisclosedUndisclosed2 - 9Salt Lake City, UT
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Launched in 2011, Rally Interactive is a small Event Marketing company. Their team offers Event Marketing and Web Design.
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UndisclosedUndisclosed50 - 249Lehi, UT
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SolutionStream is an user experience design company established in 1996. The midsize team offers UX/UI Design and ERP consulting and SI.
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$5,000+$200 - $300 / hr2 - 9Farmington, UT
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SURV7X, LLC is a web design agency. The team focuses on Web Design and UX/UI Design, and the agency is located in Farmington, Utah.
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$5,000+$100 - $149 / hr2 - 9Orem, UT
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Smash Creative, a web design company, specialize in Web Design and E-Commerce Development. They were established in 2016.
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$5,000+$50 - $99 / hr2 - 9Lehi, UT
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In Lehi, Utah, Solar Forge Games is an app development firm. The team focuses on Mobile App Development and UX/UI Design.
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$1,000+$50 - $99 / hr10 - 49Springville, UT
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See all 1 projectsKey Learning Studios is a project management consulting firm specializing in product positioning and content production for learning and development professionals. Reviews highlight their responsiveness and creativity, with 100% positive feedback emphasizing their commitment to understanding customer needs. However, there is a note on delayed follow-up support.
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UndisclosedUndisclosed10 - 49Lindon, UT
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Approachable Geek is a mobile application development company. They were established in 2019, and their services include Mobile App Development and Custom Software Development.
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UndisclosedUndisclosed2 - 9Lehi, UT
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Mergen Design is a branding agency. They are headquartered in Lehi, Utah and have small team. Their team specializes in Branding and Web Design.
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UndisclosedUndisclosed10 - 49Provo, UT
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Inclan Interactive is a small UX design agency located in Provo, Utah. The team focuses on UX/UI Design and Branding.
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UndisclosedUndisclosed10 - 49Salt Lake City, UT
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Social media marketing firm Webtek Digital Marketing was launched in 2008. The team specializes in Social Media Marketing and Content Marketing.
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$25,000+$50 - $99 / hr10 - 49Orem, UT
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SAAS Software Solutions is a Digital Strategy company in Jamaica, New York and Orem, Utah. Founded in 2023, the team focuses on Digital Strategy and UX/UI Design.
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List of the Top 6 Salt Lake City User Experience (UX) Agencies
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$25,000+$25 - $49 / hr50 - 249South Jordan, UT
Ability to deliver
37.5/40.020/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
25% UX/UI Design75% Other -
$25,000+$50 - $99 / hr10 - 49Salt Lake City, UT
Ability to deliver
33/40.016.2/20 Reviews7.2/10 Clients & Experience9.6/10 Market PresenceService focus
25% UX/UI Design75% Other -
$10,000+$150 - $199 / hr10 - 49Salt Lake City, UT
Ability to deliver
34.5/40.018.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
15% UX/UI Design85% Other -
$5,000+< $25 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% UX/UI Design80% Other -
UndisclosedUndisclosed10 - 49Draper, UT
Ability to deliver
35.9/40.016.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$50 - $99 / hr50 - 249Lehi, UT
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
15% UX/UI Design85% Other -
Undisclosed$100 - $149 / hr10 - 49Salt Lake City, UT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% UX/UI Design60% Other -
$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
Ability to deliver
7.7/40.00/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
10% UX/UI Design90% Other -
$100,000+$100 - $149 / hr50 - 249Lehi, UT
Ability to deliver
29.1/40.015.6/20 Reviews8.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% UX/UI Design90% Other -
UndisclosedUndisclosed50 - 249South Jordan, UT
Ability to deliver
6.4/40.00/20 Reviews0.7/10 Clients & Experience5.7/10 Market PresenceService focus
10% UX/UI Design90% Other -
$1,000+$50 - $99 / hr2 - 9West Jordan, UT
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
10% UX/UI Design90% Other -
$10,000+$50 - $99 / hr10 - 49Salt Lake City, UT
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
16% UX/UI Design84% Other -
$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
Ability to deliver
6.1/40.00/20 Reviews1.2/10 Clients & Experience4.9/10 Market PresenceService focus
10% UX/UI Design90% Other -
$25,000+$200 - $300 / hr50 - 249Salt Lake City, UT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% UX/UI Design90% Other -
UndisclosedUndisclosed50 - 249Lehi, UT
Ability to deliver
18.8/40.012.8/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
15% UX/UI Design85% Other -
$10,000+$100 - $149 / hr10 - 49Lehi, UT
Ability to deliver
24.1/40.016.2/20 Reviews1.3/10 Clients & Experience6.6/10 Market PresenceService focus
20% UX/UI Design80% Other -
$1,000+$100 - $149 / hr2 - 9Eagle Mountain, UT
Ability to deliver
31.6/40.016.4/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
75% UX/UI Design25% Other -
$5,000+$100 - $149 / hr2 - 9Bluffdale, UT
Ability to deliver
26.2/40.016.2/20 Reviews5.2/10 Clients & Experience4.8/10 Market PresenceService focus
15% UX/UI Design85% Other -
UndisclosedUndisclosed10 - 49Salt Lake City, UT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% UX/UI Design70% Other -
$10,000+Undisclosed10 - 49Salt Lake City, UT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% UX/UI Design90% Other -
$5,000+$50 - $99 / hr50 - 249Salt Lake City, UT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% UX/UI Design80% Other
Latest User Experience Articles
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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Salt Lake City UX Designer FAQs
Working with a hometown team means face-to-face workshops, faster feedback loops, and first-hand knowledge of Utah’s tech ecosystem. Many Salt Lake UX designers regularly collaborate with local SaaS startups, outdoor-industry brands, and healthcare innovators, giving them domain expertise that can shorten discovery phases and reduce rework.
Plus, the Mountain Time Zone overlaps conveniently with both coasts, allowing real-time collaboration with distributed stakeholders.
According to pricing data gathered by our team at Clutch, most agencies list hourly rates between $75 – $150. A full product redesign generally falls in the $25,000 – $80,000 range, while smaller usability audits or UI refreshes may start around $5,000. Compared with San Francisco or New York, Salt Lake shops often deliver 15–25% savings without compromising senior-level talent.
• SaaS and B2B software
• Outdoor recreation & sporting goods
• Fintech and insurtech
• Health tech and life sciences
• E-commerce and direct-to-consumer retail
Agencies here frequently blend enterprise compliance know-how with startup agility, making them a fit for both regulated sectors and high-growth apps.
- Define the success metrics of your project—i.e., conversion lift, reduced churn, accessibility scores, etc.
- Review Clutch case studies for similar tech stacks (React Native, Webflow, etc.).
- Ask about the firm’s research methods (heuristic audits, field studies, A/B testing).
- Confirm team composition—will senior UX strategists stay on the project post-kickoff?
- Request a sample timeline and communication cadence to ensure cultural fit.
Make sure to leverage the resources available on Clutch to help guide your search. Narrow your options down to the top two or three firms, then schedule an interview to get to know them better.
• Over-promising launch dates without factoring user research time
• One-size-fits-all proposals that ignore your industry constraints
• Limited stakeholder access to designers—everything funnels through sales
• No local references despite claiming Silicon Slopes experience
• Pushback on usability testing or accessibility compliance
Ignoring red flags now can only hurt you in the long run. Make sure you identify, address, and even avoid these warning signs as soon as you spot them.