Endless Ladder

BACKGROUND

Please describe your company and position.

I am the VP of Engineering

Describe what your company does in a single sentence.

A demonstrated leader in the tactical computing and communication systems industry. Our focus is on the Dismounted Operator and providing them with innovative, trusted technology to ensure mission success. We specialize in creating customized hub systems that are engineered to withstand any environment and control a variety of missions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Endless Ladder to accomplish?

• Software UI refresh
• Add new features into existing design

SOLUTION

How did you find Endless Ladder?

Referral

Why did you select Endless Ladder over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Endless Ladder were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Although the details of the project are confidential, we were refreshing our software user interface for the Samsung Android platform. 

This project required a deep understanding of both software user interfaces and the configuration of various electronic hardware components, as well as their logical representation through the graphical interface.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had a general idea of the updated look and feel we wanted but lacked specific details. Jackson met with our engineering team to understand the current specifications and limitations. He conducted thorough market research to propose new and innovative ways of representing data and user interface elements on the device, which were both creative and effective.

Jackson collaborated closely with our engineering team, which included electrical, software, and mechanical engineers, to ensure all requirements were met. He led several iterations of design and review, successfully integrating the requests of the engineering team and identifying beneficial elements that were missing from previous specifications.

The entire engineering team was very satisfied with the work delivered, and we would not hesitate to engage his services again in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As with many engineering projects, there was a risk of scope creep. Jackson demonstrated professionalism and organization by keeping the team focused on the primary objectives, ensuring the project stayed on track. 

The work was completed on time and within budget.

What was your primary form of communication with Endless Ladder?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Jackson was approachable and collaborated effectively with all members of the development team. His constructive suggestions were well-received, as he communicated them tactfully and respectfully

Additionally, Jackson recommended development software that greatly aided our team in integrating the work he performed.

Jackson’s outstanding performance on the initial project led us to hire him for a second phase, where he implemented additional features across our other system platforms. 

Jackson proved to be highly skilled, thorough, and well-organized.

Are there any areas for improvement or something Endless Ladder could have done differently?

Jackson was able to accomplish with everything that we sent out to do. Although I appreciate constructive criticism and how it can help improve methods and procedures - I truly do not have any suggestions on areas that could have been approved upon.