Top Digital Marketing Agencies in Baltimore
Baltimore’s nickname might be “Charm City,” but its business community is all grit and growth. From the data-driven startups clustered around Johns Hopkins to legacy brands like Under Armour, companies here rely on digital marketing to stay competitive.
Clutch makes the search simple: we collect in-depth client reviews, verify every project, and rank Baltimore’s top digital marketing agencies by expertise, budget, and industry focus. Use the filters on this page to narrow partners by hourly rate, services offered, or client size—and find a local team that knows the Inner Harbor as well as Google Analytics.
Looking beyond Charm City? Explore the broader Top Digital Marketing Companies list, or compare nearby markets such as Washington, DC agencies and Philadelphia agencies. If you’re in healthcare, filter for healthcare digital marketing experts to see specialists with HIPAA-compliant experience.
-
Featured
What are Featured Providers?
$5,000+$50 - $99 / hr50 - 249Serves Baltimore, MDServices provided
See all 34 projectsCodedesign is a digital marketing agency offering services such as website maintenance, SEO, website optimization, and lead generation. Their overall feedback is overwhelmingly positive, with 100% of reviewers emphasizing their impressive project management, responsiveness, and effective communication. Additionally, 70% of reviewers highlight their alignment with company values and good value for cost. Codedesign’s adaptability and dedication to clients' success also stand out.
$1,000+$50 - $99 / hr10 - 49Serves Baltimore, MDServices provided
See all 67 projectsVerbsz Marketing is a comprehensive digital marketing agency specializing in SEO, social media management, website development, and paid advertising. The agency consistently receives commendable feedback, with approximately 100% of reviewers praising their professionalism, responsiveness, and ability to deliver successful outcomes, including increased leads and website traffic. Clients frequently highlight Verbsz's tailored strategies and commitment to understanding specific business needs, ensuring highly personalized service.
$1,000+$100 - $149 / hr10 - 49Serves Baltimore, MDServices provided
See all 12 projectsScaledOn is a digital marketing agency specializing in Amazon management, PPC, SEO, and digital strategy optimization. Across the reviews, clients report significant improvements in sales, lead generation, and brand awareness, with measurable results such as a 240% revenue increase over two years. The agency is highly praised for its expertise, responsiveness, and data-driven approach, with 100% positive feedback on their ability to deliver on time.
$50,000+$150 - $199 / hr10 - 49Serves Baltimore, MDServices provided
See all 16 projectsHotspex Media is a digital marketing agency renowned for its omnichannel media services, including digital advertising, SEO, and traditional media. The reviews highlight their impressive project management and innovative solutions, with 95% of reviewers commending their deep industry knowledge and attention to detail. Clients appreciate their strategic insights and data-driven results, with notable improvements in KPIs, brand sentiment, and ROI.
-
UndisclosedUndisclosed10 - 49Middletown, DE
Services provided
Orbits Design, a social media marketing firm, was established in 2018. The firm specializes in Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Manassas, VA
Services provided
Small SEO company Outerloop Marketing, is based in Manassas, Virginia. The team offers Search Engine Optimization and E-Commerce Development.
Read more -
Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Baltimore, MDServices provided
See all 341 projectsSmartSites is a digital marketing agency specializing in SEO, website development, and digital advertising. Clients consistently commend their responsiveness, professionalism, and effective project management, with 100% positive feedback and mentions of increased web traffic and conversions. Notably, 80% of reviews highlight their tailored strategies and strong communication, while 90% emphasize their timely delivery and ability to meet client needs.
-
UndisclosedUndisclosed250 - 999Arlington, VA
Services provided
Fors Marsh Group is an Advertising company. The Arlington, Virginia-based team provides Advertising and Branding.
Read more -
$10,000+$150 - $199 / hr2 - 9Washington, DC
Services provided
TML Communications is a small PR firm and social media marketing firm. They focus on Public Relations and Social Media Marketing and were launched in 2015.
Read more -
UndisclosedUndisclosed250 - 999Kansas City, MO
Services provided
MMGY Global is a branding firm. The agency is in Kansas City, Missouri and New York, New York. Their team offers Branding and Content Marketing.
Read more -
UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
Infinity Intellectuals, Inc. Is an Advertising company. Launched in 2008, the team focuses on Advertising and Digital Strategy.
Read more -
UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
Sandnes Digital Marketing Agency is a small Advertising and social media marketing firm. Founded in 2011, the team offers Advertising and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Silver Spring, MD
Services provided
ImageCrafters is a branding agency and social media marketing company. Their small team is based in Silver Spring, Maryland. Their services include Branding and Social Media Marketing.
Read more -
UndisclosedUndisclosed10 - 49Washington, DC
Services provided
Founded in 2018, McGruder Harris is a social media marketing agency. Their team offers Social Media Marketing and Media Planning & Buying.
Read more -
UndisclosedUndisclosed10 - 49Washington, DC
Services provided
Small social media marketing firm SBDigital, is headquartered in Washington, District of Columbia. The team specializes in Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9North Bethesda, MD
Services provided
Maier & Warner, LLC is a small PR agency and social media marketing agency launched in 2004. Their team offers Public Relations and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Ellicott City, MD
Services provided
Drawpixel Interactive is an Ellicott City, Maryland-based social media marketing company and web design agency. Their services include Social Media Marketing and Web Design.
Read more -
UndisclosedUndisclosed2 - 9Ellicott City, MD
Services provided
Asage Marketing is a social media marketing firm and web development company established in 2009. The team provides Social Media Marketing and Web Development and is based in Ellicott City,
Read more -
UndisclosedUndisclosed2 - 9Ellicott City, MD
Services provided
Geotech, LLC is an Ellicott City, Maryland-based social media marketing company and website development firm. They specialize in Social Media Marketing and Web Development and were founded in 2016.
Read more -
UndisclosedUndisclosed2 - 9Crownsville, MD
Services provided
Defy The Status Quo is a Content Marketing and Marketing Strategy company founded in 2017. Their services include Content Marketing and Marketing Strategy.
Read more -
UndisclosedUndisclosed10 - 49Washington, DC
Services provided
Agenda Global is a Digital Strategy company. In Washington, District of Columbia, the company was founded in 2012. Their services include Digital Strategy and Social Media Marketing.
Read more -
$5,000+$100 - $149 / hr2 - 9Ashburn, VA
Services provided
Total Smart Solutions LLC, a Content Marketing company, was launched in 2009. The company focuses on Content Marketing and E-Commerce Development.
Read more -
$5,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
ProSite Web Design is a SEO company established in 1982. Their team specializes in Search Engine Optimization and Web Design.
Read more -
$5,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
Based in Baltimore, Maryland, Neustadt Creative Marketing is a SEO company. Launched in 1996, the team specializes in Search Engine Optimization and Web Design.
Read more -
$5,000+$100 - $149 / hr2 - 9Randallstown, MD
Services provided
Techna Center LLC is a SEO services firm. Headquartered in Randallstown, Maryland, the company was founded in 2012. Their team specializes in Search Engine Optimization and Web Design.
Read more -
UndisclosedUndisclosed2 - 9Lancaster, PA
Services provided
Kiwi Marketing Group is a social media marketing agency. Located in Lancaster, Pennsylvania, the team specializes in Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
Pinnacle Communications is an Advertising company. Launched in 1997, the company provides Advertising and Public Relations.
Read more -
UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
Calibrate Brands is a branding company. The firm is located in Baltimore, Maryland. Their services include Branding and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Lanham, MD
Services provided
Evans Design & Marketing, LLC is a graphic design company. Located in Lanham, Maryland, the company offers Graphic Design and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Beltsville, MD
Services provided
Web design agency Pani Computer Solutions is headquartered in Beltsville, Maryland. Established in 2011, the team specializes in Web Design and other IT consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9Frederick, MD
Services provided
Branding agency Apollo LLC specializes in Branding and Marketing Strategy. They were founded in 2016.
Read more -
UndisclosedUndisclosed2 - 9Camp Hill, PA
Services provided
LM Gnazzo Promotion Strategies, a Content Marketing company, is located in Camp Hill, Pennsylvania. They specialize in Content Marketing and Event Marketing.
Read more -
UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
Eyler Creative is a Baltimore, Maryland-based user experience design agency. Founded in 2001, the team focuses on UX/UI Design and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Wilmington, DE
Services provided
InfoSafe Design, a small print design company, is located in Wilmington, Delaware. Their services include Print Design and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Wilmington, DE
Services provided
ChaseWeb Website Design is a Wilmington, Delaware-based mobile application development firm. The team specializes in Mobile App Development and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Wilmington, DE
Services provided
Small custom software development company 10 Types Inc., is based in Wilmington, Delaware. The team specializes in Custom Software Development and BI & big data consulting & SI.
Read more -
UndisclosedUndisclosed2 - 9Milford, DE
Services provided
Team Local Marketing is a small Milford, Delaware-based Advertising company. The team offers Advertising and Branding.
Read more -
UndisclosedUndisclosed2 - 9Middletown, DE
Services provided
SEODelaware, a small Advertising company, is based in Middletown, Delaware. The team specializes in Advertising and Branding.
Read more -
UndisclosedUndisclosed2 - 9Bowie, MD
Services provided
IVon Digital LLC is a branding agency. The company is based in Bowie, Maryland. Their services include Branding and Graphic Design.
Read more -
UndisclosedUndisclosed2 - 9Adelphi, MD
Services provided
Joyce Computer Software, a small mobile app development company, is headquartered in Adelphi, Maryland. The team specializes in Mobile App Development and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Rockville, MD
Services provided
Located in Rockville, Maryland, Big Media Agency is a small branding firm. The team provides Branding and Mobile App Development.
Read more -
UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
PiP Coders is an e-commerce development firm. They are located in Baltimore, Maryland and have small team. Their team offers E-Commerce Development and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Alexandria, VA
Services provided
Ovatek Web Solutions is an user experience company. Located in Alexandria, Virginia, the agency was established in 2012. Their services include UX/UI Design and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Ellicott City, MD
Services provided
Bolt Marketing & Social Media is an Email Marketing company launched in 2011. The small team focuses on Email Marketing and Public Relations.
Read more -
UndisclosedUndisclosed2 - 9Middletown, DE
Services provided
Small Advertising company LeeBee Media, is located in Middletown, Delaware. The team offers Advertising and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Claymont, DE
Services provided
Robust Tech Systems, Inc is a small AI firm launched in 2019. Their services include Artificial Intelligence and Branding.
Read more -
UndisclosedUndisclosed2 - 9Annapolis, MD
Services provided
Increase Biz Now Marketing Agency, a SEO services firm, offers Search Engine Optimization and Web Design. The company is based in Annapolis, Maryland.
Read more -
UndisclosedUndisclosed2 - 9Silver Spring, MD
Services provided
Big Gains Media - Marketing Recovery, an Advertising company, was launched in 2018. They offers Advertising and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Frederica, DE
Services provided
Small branding agency EP Assets Group, is located in Frederica, Delaware. The team focuses on Branding and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Gaithersburg, MD
Services provided
SM Marketing LLC, a small Direct Marketing company, is located in Gaithersburg, Maryland. The team focuses on Direct Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Vienna, VA
Services provided
Branding company Enthuse Creative, LLC is located in Vienna, Virginia. Their services include Branding and Social Media Marketing.
Read more -
$10,000+$50 - $99 / hr2 - 9Potomac, MD
Services provided
DanMatt Media is a SEO company. The team provides Search Engine Optimization and Web Design, and the company is in Potomac, Maryland and Broomfield, Colorado.
Read more -
$5,000+$100 - $149 / hr2 - 9Towson, MD
Services provided
Baltimore SEO, a small SEO agency, is headquartered in Towson, Maryland. The team provides Search Engine Optimization and Web Design.
Read more -
UndisclosedUndisclosed10 - 49Falls Church, VA
Services provided
See all 4 projectsESB Advertising is a comprehensive advertising agency offering services in digital marketing, media buying, content syndication, and social media marketing. The company receives overwhelmingly positive feedback, with clients praising its meticulous project management, ability to negotiate favorable pricing, and creative, budget-conscious approach. Approximately 100% of reviewers highlight their impressive market knowledge and responsiveness to client needs.
-
UndisclosedUndisclosed10 - 49Newark, DE
Services provided
Web And App Creations is an e-commerce development company. They are based in Newark, Delaware, and their services include E-Commerce Development and Web Design.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Baltimore Digital Marketing Companies
-
$5,000+$100 - $149 / hr2 - 9Towson, MD
Ability to deliver
34.3/40.017/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
85% Digital Marketing15% Other -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
34.9/40.016.4/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
80% Digital Marketing20% Other -
$5,000+$150 - $199 / hr10 - 49Towson, MD
Ability to deliver
34.4/40.017.2/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
75% Digital Marketing25% Other -
$10,000+$200 - $300 / hr10 - 49Baltimore, MD
Ability to deliver
32/40.016.4/20 Reviews6.1/10 Clients & Experience9.5/10 Market PresenceService focus
45% Digital Marketing55% Other -
$5,000+Undisclosed10 - 49Catonsville, MD
Ability to deliver
29.1/40.016.2/20 Reviews7.2/10 Clients & Experience5.6/10 Market PresenceService focus
45% Digital Marketing55% Other -
$1,000+$100 - $149 / hr50 - 249Columbia, MD
Ability to deliver
28/40.016.2/20 Reviews5.7/10 Clients & Experience6.1/10 Market PresenceService focus
40% Digital Marketing60% Other -
$100,000+$150 - $199 / hr50 - 249Baltimore, MD
Ability to deliver
32.8/40.016.6/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
15% Digital Marketing85% Other -
$5,000+$150 - $199 / hr10 - 49Cockeysville, MD
Ability to deliver
29/40.016.2/20 Reviews6.5/10 Clients & Experience6.3/10 Market PresenceService focus
40% Digital Marketing60% Other -
$5,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
28/40.016.6/20 Reviews5.4/10 Clients & Experience6/10 Market PresenceService focus
50% Digital Marketing50% Other -
$10,000+$200 - $300 / hr10 - 49Baltimore, MD
Ability to deliver
32.2/40.016.2/20 Reviews9.5/10 Clients & Experience6.5/10 Market PresenceService focus
15% Digital Marketing85% Other -
$5,000+$100 - $149 / hr10 - 49Baltimore, MD
Ability to deliver
33/40.016.8/20 Reviews7.5/10 Clients & Experience8.8/10 Market PresenceService focus
10% Digital Marketing90% Other -
$5,000+$150 - $199 / hr10 - 49Baltimore, MD
Ability to deliver
23.5/40.016.2/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
80% Digital Marketing20% Other -
UndisclosedUndisclosed2 - 9Rosedale, MD
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Digital Marketing20% Other -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
23.4/40.015.8/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
100% Digital Marketing -
$1,000+$100 - $149 / hr2 - 9Rosedale, MD
Ability to deliver
24.4/40.016.2/20 Reviews2.7/10 Clients & Experience5.5/10 Market PresenceService focus
50% Digital Marketing50% Other -
$5,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
25.5/40.016.2/20 Reviews4.2/10 Clients & Experience5.2/10 Market PresenceService focus
90% Digital Marketing10% Other -
$1,000+$150 - $199 / hr10 - 49Baltimore, MD
Ability to deliver
23.8/40.016.6/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
40% Digital Marketing60% Other -
$250,000+$150 - $199 / hr50 - 249Baltimore, MD
Ability to deliver
27.5/40.014.6/20 Reviews6.7/10 Clients & Experience6.2/10 Market PresenceService focus
10% Digital Marketing90% Other -
$5,000+$200 - $300 / hr2 - 9Baltimore, MD
Ability to deliver
24.3/40.016.4/20 Reviews2.4/10 Clients & Experience5.5/10 Market PresenceService focus
30% Digital Marketing70% Other -
$10,000+$200 - $300 / hr10 - 49Columbia
Ability to deliver
24.7/40.016/20 Reviews0/10 Clients & Experience8.7/10 Market PresenceService focus
20% Digital Marketing80% Other -
$1,000+$100 - $149 / hr50 - 249Bel Air, MD
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
95% Digital Marketing5% Other -
$1,000+$100 - $149 / hr10 - 49Baltimore, MD
Ability to deliver
8.9/40.00/20 Reviews3.6/10 Clients & Experience5.3/10 Market PresenceService focus
65% Digital Marketing35% Other -
$5,000+$150 - $199 / hr10 - 49Baltimore, MD
Ability to deliver
11.1/40.00/20 Reviews5.6/10 Clients & Experience5.5/10 Market PresenceService focus
40% Digital Marketing60% Other -
$5,000+$100 - $149 / hr2 - 9Towson, MD
Ability to deliver
12.5/40.00/20 Reviews6.8/10 Clients & Experience5.7/10 Market PresenceService focus
35% Digital Marketing65% Other -
$10,000+Undisclosed2 - 9Baltimore, MD
Ability to deliver
14.9/40.00/20 Reviews9.5/10 Clients & Experience5.5/10 Market PresenceService focus
15% Digital Marketing85% Other -
$1,000+< $25 / hr50 - 249Catonsville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Digital Marketing40% Other -
UndisclosedUndisclosed2 - 9Ellicott City, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Digital Marketing20% Other -
$10,000+$150 - $199 / hr2 - 9Ellicott City, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
85% Digital Marketing15% Other -
$5,000+$200 - $300 / hr2 - 9Baltimore, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Digital Marketing20% Other -
$1,000+$50 - $99 / hr50 - 249Baltimore, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Digital Marketing30% Other
Latest Digital Marketing Articles
See all articles![How to Create a Digital Marketing Budget [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/cbefcf801b6c486982d781482f9a654f.png)
How to Create a Digital Marketing Budget [With Template]
Use this template to create an affordable digital marketing budget for your business.
Baltimore Digital Marketing Agency FAQs
A Baltimore-based digital marketing agency helps businesses attract, engage, and convert online audiences. They offer a wide range of services, including:
- Search engine optimization (SEO) tailored to Maryland search habits
- Paid media management across Google Ads and social platforms
- Content and email marketing to nurture leads
- Web design and CRO to turn clicks into customers
- Local tactics—think Google Business Profile optimization and Orioles-themed campaigns—to win visibility in the greater Baltimore area
Working with a local team adds context you can’t get from a remote provider. Baltimore agencies offer strategic benefits like:
- Knowledge and experience with the region’s media outlets, from WBAL to Baltimore Business Journal
- Understand nuances of the local market—Hampden’s indie vibe vs. Federal Hill’s nightlife crowd
- Can meet on-site quickly, useful when deadlines collide with I-95 traffic jams
- Offer East Coast talent without New York price tags
Most agencies on Clutch charge $100 – $149 per hour, with monthly retainers ranging from $3,000 to $15,000 depending on scope. A local SEO package for a Fells Point restaurant might start around $2,500 per month, while a multi-funnel campaign for a biotech startup could exceed $10,000. As always, ask for a detailed proposal that breaks down hours, ad spend, and expected KPIs.
Baltimore-based digital marketing firms are well-versed in a variety of industries due to the city’s rich economy, and they are particularly strong in:
- Healthcare and life sciences (fed by Johns Hopkins and the University of Maryland)
- E-commerce apparel and sports brands
- Nonprofits and education
- Maritime logistics and manufacturing along the Port of Baltimore
- B2B tech and cyber-security emerging from Fort Meade’s talent pool
- Define your project’s unique goals—brand awareness, lead gen, or e-commerce sales.
- Review each agency’s Clutch profile for relevant case studies and verified client feedback.
- Check cultural fit—will their communication style mesh with your in-house team?
- Compare tools and reporting cadence—weigh what works best for your needs, whether that’s weekly dashboards or monthly calls.
- Request local references you can actually speak with.
- Guaranteed rankings or overnight results
- Vague reporting with no mention of GA4, Looker Studio, or similar tools
- One-size-fits-all packages that ignore Baltimore’s bilingual (English-Spanish) pockets
- No clear plan for integrating paid and organic tactics
- High staff turnover—ask if the strategist pitching you will remain on the account