What was the scope of their involvement?
We met with them before bringing them on to better understand their approach and the services they offer. Our decision making process to select them was very thorough. Once we decided to move forward with them, they presented an initial proposal. The following design process took about four to six months from start to finish. They continue to work with us on updates and maintenance as necessary.
Compared to our competitors, the new site is very customized and unique. ONeil seemed to be very aware of the latest design trends, and the resulting site is more flexible in its layout. They also did some SEO work, but our marketing company takes the lead on most of those projects.
What is the team composition?
We have one primary point of contact, and she has a counterpart that sits in on some meetings. There’s also a sales person that sits in when we discuss scope, additional features, etc.
How did you come to work with ONeil Interactive?
The company that we use for marketing services referred them to us. We still considered several other options, but the ONeil team seemed much more nimble than their competitors. We appreciated their style of design, and we knew they could take on this project.
How much have you invested with them?
We initially invested $40,000-$45,000, and I’ve put in another $20,000-$30,000 over the course of the project.
What is the status of this engagement?
We started working together in February 2017, and the site launched in July. We still have a few ongoing maintenance projects.