Top CRM Consultants in the United States
From the Bay Area’s Salesforce talent pool to Boston’s RevOps leaders and Austin’s fast-scaling SaaS scene, the United States is a global hub for customer relationship management experts. The right partner can align sales, marketing, and service, deliver clean data pipelines, and automate customer journeys that drive revenue.
Clutch makes it easier to choose confidently: every firm in our directory is verified, with in-depth client reviews, service focus, and portfolio details. Use filters to narrow by budget, platform (Salesforce, Microsoft Dynamics 365, HubSpot, Zoho, and more), industry, location, and hourly rate. Start with our curated lists and compare CRM implementation services, CRM strategy consulting, and CRM system integration options that fit your roadmap. Explore top firms globally or refine to the U.S. market here:
• Top CRM Consulting Companies
• CRM Consulting Companies in San Francisco
• CRM Consulting Companies in New York
2,345 Companies
List of the Top United States CRM Companies
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Featured
What are Featured Providers?
$5,000+$200 - $300 / hr10 - 49Serves United StatesServices provided
40% CRM Consulting and SI10% Account-Based Marketing10% Digital Strategy +4 services10% Email Marketing10% Recruiting10% Sales Outsourcing10% StaffingSee all 96 projectsSet2Close is a CRM Consultancy specializing in CRM Implementation, Customer Relationship Management Consulting, and CRM Systems Integration. The company receives overwhelmingly positive feedback, with 100% of reviewers noting their deep expertise and personalized approach. Clients commend their ability to tailor CRM solutions precisely to business needs, highlighting their valuable training and seamless process management.
72 of 77 CRM Consulting and SI reviews are 5 stars25 new reviews for CRM Consulting and SI in past 6 monthsLess than $10,000 avg. project costRead 77 ReviewsCRM Consulting and SI PROJECT HIGHLIGHT
HubSpot CRM Training & Consulting for Pharmacy
5.0 — Set2Close provided HubSpot CRM training for a pharmacy's sales representatives and helped the client align their HubSpot systems. The team also provided tools and reports that helped the client Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Set2Close's competitive pricing and exceptional value for money, often noting that the services provided exceeded their expectations. Multiple reviews mention that the pricing fit their budgets while delivering high-quality training and support. One client stated, "Set 2 Close helped us with sales pipeline consulting, lead generation, and multi-channel prospecting education, and business development,” emphasizing the comprehensive nature of the services provided at a reasonable cost. Overall, sentiment is overwhelmingly positive regarding the balance of cost and value.Was this helpful?
More responsive than most other service providers
Get in TouchSet2Close is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves United StatesServices provided
85% CRM Consulting and SI14% Low/No Code Development1% Custom Software DevelopmentSee all 97 projectsPeeklogic, LLC is a CRM Consultancy specializing in CRM Integration and CRM Systems Integration, with a strong focus on Salesforce solutions. Across their reviews, 100% of clients commend their project management and responsiveness, while 80% highlight their ability to streamline workflows and improve efficiency. Clients frequently note their excellent communication skills and solution-oriented approach. Feedback indicates no significant areas for improvement.
17 of 18 reviews are 5 stars13 new reviews for CRM Consulting and SI services$10,000 – $49,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent client feedback for Peeklogic, LLC highlights a consistent pattern of excellence in project management and responsiveness. Clients noted significant improvements in operational efficiency, with one stating they saved 10-15 hours of work weekly. Another praised the seamless integration of Salesforce, emphasizing their strong communication and adaptability. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending Peeklogic for their expertise and reliable delivery of services.Was this helpful?
More responsive than most other service providers
Get in TouchPeeklogic, LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$8,000 Teams needing ongoing admin support $10,000 Organizations needing regular development work $12,000 Organizations using multiple Salesforce CloudsView PackagesDedicated Salesforce Team (Admin/Developer)
Get a dedicated Salesforce team to continuously manage, develop, and optimize your Salesforce environment. Peeklogic provides experienced Salesforce administrators and developers who work as an extension of your teamWas this helpful?
$5,000+$200 - $300 / hr50 - 249Serves United StatesServices provided
100% CRM Consulting and SISee all 15 projectsCloudMasonry is a CRM Consultancy specializing in CRM Implementation and CRM Systems Integration. Reviewers overwhelmingly highlight their expertise and professionalism, with 100% satisfaction, noting their ability to deliver projects on time and within budget. Approximately 80% of reviewers commend their proactive approach and strong communication skills, emphasizing the value they provide in CRM Consulting and SI services.
Reviews mention Hard working
Clients frequently highlight CloudMasonry's hard work and dedication throughout their projects. One client noted the team was 'full of active workers,' emphasizing their quick implementation of feedback during weekly meetings. Another praised their fantastic project management and effective communication, stating that they were 'great at listening' and responsive to needs. Overall, the sentiment reflects a strong appreciation for CloudMasonry's commitment to delivering quality results and their proactive approach to collaboration.-
Salesforce Consulting for Cannabis Marketplace Platform
5.0 Feb 26, 2020This is the first time I’ve been through this type of build-out, but I would say that their team is full of effective communicators. It’s a massive undertaking to build out a Salesforce system for businesses. The team at CloudMasonry is full of active workers. Each week, we met to test and discuss the feedback, and then within the next week, they made the changes.
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1 of 1 reviews is 5 stars1 new review for CRM Consulting and SI services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with CloudMasonry's expertise and project management. Notably, a Director of Sales Operations highlighted Ishan's extensive knowledge and ability to streamline their lead conversion process, resulting in improved data reporting. The company's timely delivery and responsive communication have been consistently praised, with no significant areas for improvement identified by clients. Overall, the sentiment reflects a strong recommendation based on successful project outcomes.Was this helpful?
Industry Experience
CloudMasonry has received positive feedback across various industries, including Publishing, Education, Insurance, Financial Services, Nonprofit, IT Services, Utilities, Arts, Entertainment & Music, and Pharmaceuticals. Clients praise their expertise in Salesforce implementation, project management, and proactive communication. The overall sentiment is highly favorable, highlighting their strengths in understanding client needs and delivering on time. Educational institutions and financial services firms particularly commend their ability to enhance communication strategies and optimize reporting, making them a strong fit for clients in these sectors.
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Publishing Education Insurance Financial services Nonprofit IT Services Utilities Arts, entertainment & music Consumer Products PharmaceuticalsWas this helpful?
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UndisclosedUndisclosed10 - 49Boulder, CO
Services provided
50% CRM Consulting and SI50% Conversion OptimizationFounded in 2007, Firefly Partners is a small Conversion Optimization and CRM consulting and SI company. Their services include Conversion Optimization and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
40% CRM Consulting and SI50% IT Strategy Consulting10% Low/No Code DevelopmentIT strategy consulting and CRM consulting and SI company prettysim.pl is in London, England and George, South Africa. Their services include IT strategy consulting and CRM consulting and SI.
Read moreSee All Locations (3)Houston, TX
1110 East 28th Street
Houston, TX 770091
(+1) 646 980 3901
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves United StatesServices provided
40% CRM Consulting and SI30% E-Commerce Development30% Web DevelopmentSee all 45 projectsComputan is a web development and digital marketing company offering services in website management, CRM integration, and CMS development. Reviews indicate that approximately 85% of clients appreciate their adaptability, timely communication, and ability to meet project requirements effectively. Clients also commend Computan for understanding their business needs and providing quality solutions within budget, although a few mentioned room for improvement in project delivery timelines and proactive communication.
Reviews mention Reasonable pricing
Clients consistently commend Computan for their reasonable pricing and value for money. One client noted, "their services are a great value for my investment," while another highlighted their "upfront" communication about costs, emphasizing that Computan's rates were particularly reasonable given their humanitarian mission. Overall, the sentiment reflects satisfaction with Computan's pricing structure, with clients feeling they receive high-quality services without excessive costs.-
Shopify Migration for Dietary Supplements & Wellness Company
5.0 Apr 13, 2022Computan is solution-oriented and executes projects efficiently. Also, their services are a great value for my investment.
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Website Revamp & Redesign for Purchasing & Consulting Firm
5.0 Apr 6, 2022They were upfront when telling us about costs, and their resources were reasonable when it came to staying within our allocated budget. Moreover, the team stayed on track; they made sure that our team stayed on point to meet the deadlines we were setting for the project.
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Backend Dev/IT Consulting for Nonprofit Organization
5.0 Aug 28, 2019Their prices also cannot be beaten; we are charged even more reasonable rates because of our humanitarian mission. We’ve stuck with Computan over the years because we’ve never felt the need to look elsewhere.
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Landing Page Design for Custom Promotions Site
5.0 Oct 11, 2018I valued the ability to get what I envisioned at an affordable rate. They were professional through the process and performed consistently. Their team knew exactly how to accomplish the complex work, but also respected my skills in the industry.
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Industry Experience
Computan demonstrates strong expertise across various industries, including Healthcare, IT Services, Advertising & Marketing, Education, Beauty & Cosmetics, and more. Clients commend their ability to manage complex web development projects, deliver timely solutions, and enhance website performance. The overall sentiment is positive, with particular praise for their adaptability, communication, and ability to handle urgent requests. Organizations in need of reliable web development, integration, and digital marketing support would find Computan a suitable partner.
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Healthcare IT Services Advertising & marketing Education Beauty & Cosmetics Wellness & Fitness Software Logistics & Supply Chain Business services Media Consulting Manufacturing Telecommunications Research Other Industry Hospitality & leisure Automotive Nonprofit Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Computan for their cost-effectiveness and the value they provide. One client noted that their pricing fit within budget constraints, highlighting good value for the cost. Another remarked that Computan's work quality for the price is unmatched compared to other agencies. Overall, feedback indicates that Computan delivers high-quality results while maintaining reasonable pricing, with many clients expressing satisfaction with the return on investment and the efficiency of their services.Was this helpful?
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$100,000+Undisclosed250 - 999Rocky Hill, CT
Services provided
10% CRM Consulting and SI20% AI Consulting20% Cloud Consulting & SI +3 services20% IT Strategy Consulting20% Market Research10% Web DesignMarket Research company NAVA Software Solutions is located in Rocky Hill, Connecticut and Zapopan, Mexico. The team provides Market Research and IT strategy consulting.
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$10,000+$50 - $99 / hr10 - 49Savannah, GA
Services provided
16% CRM Consulting and SI20% IT Managed Services16% BI & Big Data Consulting & SI +3 services16% Cloud Consulting & SI16% ERP Consulting and SI16% IT Strategy ConsultingAXImprove Ltd is an IT managed services company. Their team is based in Coventry, England and Kincardine, Scotland. The firm provides IT managed services and IT strategy consulting.
Read moreSee All Locations (4)Savannah, GA
1915 East Victory Drive
Savannah, GA 3140410 - 15
+1-912-419-0005
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UndisclosedUndisclosed50 - 249Hialeah, FL
Services provided
25% CRM Consulting and SI25% AI Consulting25% Custom Software Development +1 service25% ERP Consulting and SISee all 4 projectsChampionsys | Software Consulting Company specializes in providing tailored software consulting services, excelling in HR management optimization and digital transformation. The reviews highlight a 100% satisfaction rate, emphasizing their professional and personalized approach, timely delivery, and adaptability to client needs. Clients particularly value their personalized attention, with 67% of reviewers noting their impressive human level and responsiveness.
Reviews mention Flexible
Clients have consistently praised Championsys for their flexibility in adapting to project dynamics and changing requirements. One client noted their ability to accommodate changes in the implementation plan without issue, highlighting their responsiveness and adaptability. Additionally, the team's agile approach and close communication fostered a sense of trust, further reinforcing the positive sentiment around their flexibility. Overall, feedback reflects a strong appreciation for the company's capability to adjust to client needs effectively.-
Digital Transformation for Real Estate Development Company
5.0 Sep 30, 2021We mainly communicated via WhatsApp and email. We had a schedule to follow the implementation and every step of the status of the project. They were also trustworthy, flexible, and adapted to our dynamics. Their platform is excellent, they were always very close to us, and their team generated a sense of trust. Their agility to quickly solve any requests or doubts was also outstanding. We had to change the implementation plan at some point, but they were very flexible, so I don’t think I have anything negative to say about them.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Championsys for their competitive pricing and high value for money. One review highlighted that they were chosen for their 'good value for cost,' while another client noted an investment of less than $10,000 for significant project outcomes. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, alongside reliable project management and personalized attention that enhances client trust.Was this helpful?
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See All Locations (3)Hialeah, FL
6135 NW 167 STREET, SUITE E-18 MIAMI LAKES
Hialeah, FL 330156 - 9
+54 9 351 7545935
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$1,000+$25 - $49 / hr10 - 49Wilmington, DE
Services provided
10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development +7 services10% Cybersecurity10% E-Commerce Development10% ERP Consulting and SI10% IT Staff Augmentation10% IT Strategy Consulting10% Staffing10% Web DesignLaunched in 2021, J&S Infoline INC is a small software development firm located in Wilmington, Delaware and Kolkata, India. Their team offers Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Weston, FL
Services provided
10% CRM Consulting and SI40% HR Consulting15% Executive Search +4 services15% Recruiting10% AI Consulting5% AI Development5% Recruitment Process OutsourcingRecruitment Intelligence™, a HR Consulting company, was founded in 2014. Based in Weston, Florida, the team provides HR Consulting and Executive Search.
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$50,000+$25 - $49 / hr10 - 49North Highlands, CA
Services provided
10% CRM Consulting and SI30% Custom Software Development10% BI & Big Data Consulting & SI +6 services10% ERP Consulting and SI10% Low/No Code Development10% Microservices Architecture Services10% Web Development5% AI Development5% IT Strategy ConsultingSee all 2 projectsGoteco is a versatile software development company specializing in mobile app and web development, CRM platforms, and business process automation. Reviewers consistently highlight Goteco's blend of technical expertise and client-focused flexibility, with 100% positive feedback regarding their project management and responsive communication. Approximately 80% emphasize the company's effective handling of complex projects and adaptive strategies to meet evolving client needs.
Reviews mention Great project management
The feedback highlights Goteco's exemplary project management, characterized by structured sprints and meticulous task planning, which ensured timely delivery. Clients noted the team's responsiveness to changing requirements and transparent communication, which facilitated flexibility and efficiency throughout the project. The dedication and attention to detail from project managers were particularly praised, resulting in a final product that exceeded expectations without delays. Overall, clients expressed a strong sentiment of satisfaction regarding the project management capabilities demonstrated by Goteco.-
Web & Mobile App Dev for International Parcel Service
5.0 Sep 3, 2025Project management was an important component of Gogobag's success. The project was implemented in several sprints, each of which was clearly planned according to a schedule and structured by tasks. This allowed the team to move quickly and achieve results within the specified time frame. Project managers closely monitored each stage, maintained transparent communication with the client, and coordinated the team's work so that no detail was overlooked. Thanks to their dedication, responsibility, and attention to detail, Gogobag received a complete result without delays and with maximum compliance with expectations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Goteco's pricing as a strong factor in their decision-making, noting that it fits their budgets while providing good value for the cost. One client emphasized that the company's pricing model aligned well with their financial constraints, contributing to a successful partnership. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of Goteco's services, with clients appreciating the balance between affordability and high-quality deliverables.Was this helpful?
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See All Locations (2)North Highlands, CA
Bruce Way
North Highlands, CA 956602 - 5
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Undisclosed$100 - $149 / hr10 - 49Clearwater, FL
Services provided
20% CRM Consulting and SI20% Marketing Strategy20% Pay Per Click +2 services20% Social Media Marketing20% Web DevelopmentSales & Marketing Automation is a Marketing Strategy company established in 2013. In Toronto, Canada and Clearwater, Florida, the team focuses on Marketing Strategy and Social Media Marketing.
Read moreSee All Locations (2)Clearwater, FL
Florida Office: 1433 Gulf To Bay Blvd
Clearwater, FL 337551
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UndisclosedUndisclosed50 - 249Las Vegas, NV
Services provided
40% CRM Consulting and SI20% BI & Big Data Consulting & SI20% Robotics Process Automation +2 services10% Application Testing10% IoT DevelopmentEstablished in 2004, Lever10, a midsize CRM consulting and SI company, is based in Las Vegas, Nevada. Their services include CRM consulting and SI and BI & big data consulting & SI.
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$1,000+$25 - $49 / hr10 - 49Irving, TX
Services provided
20% CRM Consulting and SI40% Search Engine Optimization20% ERP Consulting and SI +3 services10% Ecommerce Marketing5% Pay Per Click5% Web DevelopmentSee all 1 projectsVayutech Global Solutions operates as a leading agency that offers innovative web solutions and digital marketing strategies to boost businesses in their online growth. Our company started operation
Read moreSee All Locations (2)Irving, TX
1000 N Belt Line Road, STE 116 Irving TX
Irving, TX 750616 - 9
8299131292
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UndisclosedUndisclosed250 - 999Santa Clara, CA
Services provided
20% CRM Consulting and SI50% ERP Consulting and SI20% Business Consulting +1 service10% AI DevelopmentERP consulting and SI company Yantra Inc. Is in Santa Clara, California and Toronto, Canada. Founded in 2008, the team specializes in ERP consulting and SI and CRM consulting and SI.
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$10,000+$50 - $99 / hr50 - 249Plano, TX
Services provided
70% CRM Consulting and SI20% Low/No Code Development5% Enterprise App Modernization +1 service5% IT Staff AugmentationSee all 11 projectsVimera is a Customer Relationship Management Consulting firm specializing in CRM Implementation and Systems Integration. The majority of reviewers (over 90%) commend Vimera for on-time delivery, adaptability, and effective project management. Clients appreciate their detailed understanding of project needs and partnership approach, with some suggesting room for improvement in demo presentation clarity.
Industry Experience
Vimera | Andersen Group has demonstrated strong expertise across various industries including Information Technology, Wellness & Fitness, Consulting, Healthcare, Agriculture, and Human Resources. Clients commend their project management, adaptability, and ability to deliver on time. The overall sentiment is highly positive, with notable strengths in Salesforce implementation and support, comprehensive understanding of client needs, and effective communication. This makes them a compelling partner for businesses in sectors focused on technology integration, customer experience enhancement, and operational efficiency.
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Information technology Wellness & Fitness Consulting Healthcare Agriculture Software Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Vimera for delivering excellent value for money, with multiple reviews highlighting that their pricing fits within budget while providing good value. For instance, a Senior Program Manager noted that Vimera's pricing was a key factor in their choice, emphasizing the company's transparency about costs. Overall, the sentiment reflects a strong appreciation for Vimera's cost-effectiveness and ability to deliver high-quality services on time, reinforcing their reputation as a reliable partner.Was this helpful?
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See All Locations (3)Plano, TX
5700 Tennyson Pkwy #300
Plano, TX 750242 - 5
+1 469 895 7144
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$5,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% CRM Consulting and SI20% IT Strategy Consulting15% Custom Software Development +4 services15% Mobile App Development10% AR/VR Development10% Blockchain10% Market ResearchFounded in 2020, XTR Solutions is an IT strategy consulting company. Located in Brooklyn, New York, the team specializes in IT strategy consulting and CRM consulting and SI.
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$10,000+$50 - $99 / hr50 - 249Suwanee, GA
Services provided
20% CRM Consulting and SI20% Architectural Design20% BI & Big Data Consulting & SI +2 services20% Conversion Optimization20% Mobile App DevelopmentEConsultants Inc. Is a Conversion Optimization company. They are in Suwanee, Georgia and have midsize team of experts. Their services include Conversion Optimization and Architectural Design.
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$1,000+$25 - $49 / hr50 - 249Cincinnati, OH
Services provided
20% CRM Consulting and SI20% AI Consulting10% AI Agents +6 services10% AI Development10% Business Consulting10% Generative AI10% IT Strategy Consulting5% Email Marketing5% Social Media MarketingGrowlyze is an AI Consulting company. The team offers AI Consulting and CRM consulting and SI and is headquartered in Mangerton, Australia and Lahore, Pakistan.
Read moreSee All Locations (3)Cincinnati, OH
West Street
Cincinnati, OH 452206 - 9
+61426424411
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$250,000+$300+ / hrFreelancerDaphne, AL
Services provided
30% CRM Consulting and SI35% BI & Big Data Consulting & SI35% Web DevelopmentGianos Agency is a small big data analytics company headquartered in Daphne, Alabama. The team offers BI & big data consulting & SI and Web Development.
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$1,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% CRM Consulting and SI10% BI & Big Data Consulting & SI10% Conversion Optimization +12 services10% Digital Strategy5% Advertising5% Email Marketing5% Marketing Strategy5% Mobile & App Marketing5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web Development3% Content Marketing2% Graphic DesignEstablished in 2016, Consu.me is a CRM consulting and SI company. The firm provides CRM consulting and SI and BI & big data consulting & SI.
Read moreSee All Locations (2)New York, NY
224 Fifth Av. Suite F1001, New York, Manhattan
New York, NY 10001(347) 614-0912
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
20% CRM Consulting and SI30% Email Marketing10% Conversion Optimization +5 services10% Digital Strategy10% Direct Marketing10% Marketing Strategy5% Mobile & App Marketing5% Social Media MarketingRight On Interactive, an Email Marketing company, was established in 2006. The team provides Email Marketing and CRM consulting and SI.
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$10,000+$25 - $49 / hr250 - 999Bellevue, WA
Services provided
10% CRM Consulting and SI15% ERP Consulting and SI10% BI & Big Data Consulting & SI +8 services10% Cloud Consulting & SI10% Custom Software Development10% IT Staff Augmentation10% Low/No Code Development10% Web Design5% AI Consulting5% AI Development5% IT Managed ServicesConfiz, an IT staff augmentation company, is in Bellevue, Washington and Dubai, United Arab Emirates. Launched in 2005, the team offers IT staff augmentation and ERP consulting and SI.
Read moreMore responsive than most other service providers
Get in TouchConfiz is very responsive
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UndisclosedUndisclosed250 - 999North Brunswick Township, NJ
Services provided
25% CRM Consulting and SI50% BI & Big Data Consulting & SI25% ERP Consulting and SIInformatic Technologies, Inc., a business intelligence company, was founded in 1996. The team specializes in BI & big data consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999Malvern, PA
Services provided
25% CRM Consulting and SI25% Business Consulting25% Cloud Consulting & SI +1 service25% IT Strategy ConsultingIT strategy consulting company REALTECH, Inc. Is headquartered in Malvern, Pennsylvania. Their services include IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Bel Air, MD
Services provided
20% CRM Consulting and SI40% Custom Software Development20% Application Testing +1 service20% Cloud Consulting & SIGo2Group is a custom software development company. The Bel Air, Maryland-based team focuses on Custom Software Development and cloud consulting & SI.
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$1,000+$100 - $149 / hrFreelancerIrvine, CA
Services provided
45% CRM Consulting and SI10% Low/No Code Development10% Web Design +15 services7% Business Consulting2% BI & Big Data Consulting & SI2% Branding2% Content Marketing2% Conversion Optimization2% Digital Strategy2% E-Commerce Development2% Ecommerce Marketing2% Email Marketing2% Graphic Design2% Logo2% Marketing Strategy2% Search Engine Optimization2% Social Media Marketing2% Video MarketingRevlix, LLC is a CRM consulting and SI company. Established in 2023, the team specializes in CRM consulting and SI and Web Design.
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$1,000+$100 - $149 / hrFreelancerCheyenne, WY
Services provided
20% CRM Consulting and SI20% API Development20% ERP Consulting and SI +3 services15% AI Agents15% Low/No Code Development10% E-Commerce DevelopmentSuite Certified, an ERP consulting and SI company, is headquartered in Cheyenne, Wyoming. They offer ERP consulting and SI and CRM consulting and SI and were founded in 2000.
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Undisclosed$100 - $149 / hr250 - 999Acton, MA
Services provided
15% CRM Consulting and SI30% IT Managed Services20% Digital Strategy +2 services20% ERP Consulting and SI15% Application TestingApps Associates is a midsize IT managed services company. They focus on IT managed services and Digital Strategy and were launched in 2002.
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Undisclosed$100 - $149 / hr10 - 49Carmel, IN
Services provided
20% CRM Consulting and SI40% Custom Software Development20% ERP Consulting and SI +1 service20% Other IT Consulting and SILeaf Software Solutions is a software development company in Carmel, Indiana. Their services include Custom Software Development and CRM consulting and SI.
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$5,000+$25 - $49 / hr10 - 49Acworth, GA
Services provided
20% CRM Consulting and SI20% Custom Software Development20% ERP Consulting and SI +2 services20% IT Strategy Consulting20% Mobile App DevelopmentMatsyaa Infotech is a small Chennai, India-based IT strategy consulting company. The team focuses on IT strategy consulting and CRM consulting and SI.
Read moreSee All Locations (2)Acworth, GA
Acworth
Acworth, GA 301012 - 5
+1 917-410-5660
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$50,000+$25 - $49 / hr250 - 999Las Vegas, NV
Services provided
10% CRM Consulting and SI30% Custom Software Development20% Cloud Consulting & SI +7 services10% ERP Consulting and SI5% Blockchain5% Cybersecurity5% Enterprise App Modernization5% Generative AI5% IT Staff Augmentation5% IT Strategy ConsultingSee all 7 projectsDev.Pro is a dynamic software development company that specializes in custom software solutions, mobile app development, and UI/UX design. Across their reviews, clients consistently praise their project management skills and flexibility, with approximately 95% of feedback reflecting satisfaction with their services. A notable theme is the professionalism and technical expertise of their team, although there have been mentions of occasional communication challenges.
Reviews mention Receptive
Clients express a highly receptive sentiment towards Dev.Pro, highlighting their flexibility and responsiveness to feedback. One executive noted, 'Dev.Pro nails project management by meeting deadlines... and is receptive to our requests.' Additionally, their proactive communication and willingness to adapt were praised, with feedback indicating a positive overall experience despite occasional communication barriers. The engagement has resulted in a strong partnership, characterized by effective collaboration and impressive project outcomes.-
Mobile App Development For Financial Services Company
5.0 Jan 25, 2023Dev.Pro nails project management by meeting deadlines, staying within budget, and communicating with us. They’re also receptive to our requests, flexible to make adjustments, and quickly incorporate our feedback into the project. In terms of tools, we use Jira and Confluence.
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Industry Experience
Dev.Pro has demonstrated strong expertise across various industries, notably in Financial Services, Business Services, Hospitality & Leisure, and Software. Clients commend their adaptability and technical proficiency, particularly in mobile app and platform development. Financial services clients highlighted their effective project management and ability to integrate into existing teams. Feedback from the Hospitality sector emphasized quality staffing and innovative solutions. Overall, the sentiment is positive, with a clear indication that Dev.Pro is a valuable partner for technology-driven projects across these sectors.
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Financial services Business services Hospitality & leisure Other Industry SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Dev.Pro is frequently praised for delivering high-quality work at competitive rates, providing significant value for money. Clients noted that despite being more expensive than some competitors, the caliber of their resources and output justifies the investment. For instance, one client highlighted that Dev.Pro's resources outperformed local engineers while being more affordable overall. Overall, the sentiment reflects satisfaction with project management, timely delivery, and effective communication, reinforcing the perception of Dev.Pro as a valuable partner.Was this helpful?
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% CRM Consulting and SI20% Digital Strategy15% Marketing Strategy +6 services10% ERP Consulting and SI10% Email Marketing10% Mobile & App Marketing5% BI & Big Data Consulting & SI5% Demand Generation Marketing5% SMS MarketingDigital Strategy company Tap CXM is headquartered in London, England and New York, New York. Their services include Digital Strategy and CRM consulting and SI.
Read moreSee All Locations (3)New York, NY
250 Broadway
New York, NY 1000716 - 20
1 917 673 7280
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
25% CRM Consulting and SI25% E-Commerce Development25% ERP Consulting and SI +1 service25% Web DevelopmentMonarchy Solutions, a small CRM consulting and SI company, is in Dhaka, Bangladesh and New York, New York. The team offers CRM consulting and SI and ERP consulting and SI.
Read moreSee All Locations (2)New York, NY
14th Avenue
New York, NY 112491
1 571-580-5080
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$1,000+$50 - $99 / hr2 - 9Cheyenne, WY
Services provided
30% CRM Consulting and SI45% Custom Software Development10% Robotics Process Automation +3 services5% Email Marketing5% Social Media Marketing5% Video MarketingOzark Automation is a software development firm. Located in Cheyenne, Wyoming, their team provides Custom Software Development and CRM consulting and SI.
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Undisclosed$150 - $199 / hr2 - 9San Diego, CA
Services provided
25% CRM Consulting and SI25% ECM Consulting and SI25% ERP Consulting and SI +1 service25% Unified Communications Consulting & SINetwork Velocity is a small San Diego, California-based CRM consulting and SI company. The team offers CRM consulting and SI and ECM consulting and SI.
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UndisclosedUndisclosed2 - 9Springfield, MO
Services provided
25% CRM Consulting and SI25% Search Engine Optimization25% Social Media Marketing +1 service25% Web DesignAcuTech Design is a CRM consulting and SI company. Established in 2013, the company specializes in CRM consulting and SI and Search Engine Optimization.
Read more -
$1,000+$100 - $149 / hr2 - 9Roseland, NJ
Services provided
25% CRM Consulting and SI25% Business Consulting25% Custom Software Development +1 service25% ERP Consulting and SIHeadquartered in Roseland, New Jersey, DJS DIGITAL LLC is a CRM consulting and SI company. They specialize in CRM consulting and SI and ERP consulting and SI.
Read more -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Services provided
10% CRM Consulting and SI10% AI Consulting10% BI & Big Data Consulting & SI +8 services10% Business Consulting10% Cloud Consulting & SI10% Custom Software Development10% ECM Consulting and SI10% ERP Consulting and SI10% Generative AI5% E-Commerce Development5% Web DevelopmentSee all 13 projectsRay Business Technologies is a CRM Consulting and Systems Integration firm with a strong reputation for delivering comprehensive CRM solutions and cloud implementations. The company has received positive feedback, with 100% of reviewers highlighting their proactive communication and adaptability. Clients commend their ability to integrate tailored solutions with existing systems, fostering enhanced productivity and client satisfaction.
Reviews mention Great team
Clients consistently express high satisfaction with Ray Business Technologies, particularly highlighting the professionalism and expertise of their team. One client noted, "We are impressed with the team and the processes," emphasizing their effective project management and communication. Overall sentiment reflects confidence in the team's ability to deliver quality solutions, with no reported areas for improvement thus far.-
Cloud Consulting & Platform Dev for Business Consulting Firm
5.0 May 1, 2024We are impressed with the team and the processes.
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1 of 3 CRM Consulting and SI reviews are 5 stars2 new reviews for CRM Consulting and SI in past 6 months$1,000,000 – $9,999,999 avg. project costRead 3 ReviewsCRM Consulting and SI PROJECT HIGHLIGHT
CRM Integration & Development for Digital Marketing Agency
4.5 — Ray Business Technologies provides ongoing CRM integration and development for a digital marketing agency. The team is also responsible for managing the client's lead management system and Read moreWas this helpful?
Industry Experience
Ray Business Technologies has garnered positive feedback across various industries, showcasing expertise in Nonprofit, Education, Energy & Natural Resources, Advertising & Marketing, Media, IT Services, Information Technology, and Business Services. Clients commend their strong project management, responsiveness, and ability to deliver customized solutions on time. Overall sentiment indicates high satisfaction, with notable strengths in AI integration, CRM development, and system migrations, making them a suitable partner for projects requiring technological innovation and operational efficiency.
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Nonprofit Education Energy & natural resources Advertising & marketing Media IT Services Information technology Business servicesWas this helpful?
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$10,000+$100 - $149 / hr2 - 9Winchester, MA
Services provided
50% CRM Consulting and SI50% BI & Big Data Consulting & SILaunched in 2002, Rexer Analytics is a small big data analytics company and CRM consulting and SI company. Their services include BI & big data consulting & SI and CRM consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
50% CRM Consulting and SI50% Marketing StrategyPolyphonic & Co., a small CRM consulting and SI and Marketing Strategy company, is located in New York, New York. Their services include CRM consulting and SI and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Grand Rapids, MI
Services provided
15% CRM Consulting and SI15% Branding15% Content Marketing +4 services15% Digital Strategy15% E-Commerce Development15% Web Development10% Email MarketingThe Image Shoppe is a branding company. The small Grand Rapids, Michigan-based team focuses on Branding and Content Marketing. The firm was established in 2000.
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UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
15% CRM Consulting and SI15% Accounting15% Custom Software Development +5 services15% Marketing Strategy10% Business Consulting10% Financial Consulting10% HR Consulting10% RecruitingClockwork Technology, LLC is an Accounting company. They are headquartered in Dallas, Texas. Their team specializes in Accounting and Custom Software Development.
Read more -
UndisclosedUndisclosed2 - 9Overland Park, KS
Services provided
50% CRM Consulting and SI50% Corporate Training & CoachingOnspring Technologies is a Corporate Training & Coaching and CRM consulting and SI company. The Overland Park, Kansas-based team focuses on Corporate Training & Coaching and CRM consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9Princeton, NJ
Services provided
50% CRM Consulting and SI50% Cloud Consulting & SIW&K Systems, Inc is a small cloud consulting & SI and CRM consulting and SI company headquartered in Princeton, New Jersey. The team focuses on cloud consulting & SI and CRM consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9Chattanooga, TN
Services provided
15% CRM Consulting and SI15% Digital Strategy15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% AccountingRed Branch Development is a CRM consulting and SI company established in 2010. The agency provides CRM consulting and SI and Digital Strategy, and is small.
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UndisclosedUndisclosed2 - 9Ozark, MO
Services provided
50% CRM Consulting and SI50% IT Strategy Consulting360VINspin is a CRM consulting and SI and IT strategy consulting company. Launched in 2013, their team offers CRM consulting and SI and IT strategy consulting.
Read more -
UndisclosedUndisclosed2 - 9West Melbourne, FL
Services provided
15% CRM Consulting and SI30% HR Consulting30% IT Strategy Consulting +2 services15% Corporate Training & Coaching10% ERP Consulting and SISmall IT strategy consulting company Sun$hine Consulting, is located in West Melbourne, Florida. The team specializes in IT strategy consulting and HR Consulting.
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UndisclosedUndisclosed2 - 9Dayton, OH
Services provided
50% CRM Consulting and SI50% IT Strategy ConsultingBI-SI Solutions, LLC is a CRM consulting and SI and IT strategy consulting company. The company is in Dayton, Ohio. Their team focuses on CRM consulting and SI and IT strategy consulting.
Read more -
UndisclosedUndisclosed2 - 9Concord, CA
Services provided
50% CRM Consulting and SI50% IT Strategy ConsultingLaunched in 2010, Big Dog Computing, Inc. Is an IT strategy consulting and CRM consulting and SI company. The agency provides IT strategy consulting and CRM consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9Portsmouth, NH
Services provided
50% CRM Consulting and SI50% Email MarketingTo The Point Marketing Agency is a small Portsmouth, New Hampshire-based Email Marketing and CRM consulting and SI company. Their services include Email Marketing and CRM consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9Iowa City, IA
Services provided
15% CRM Consulting and SI25% Business Consulting15% Business Valuation Services +3 services15% Custom Software Development15% Search Engine Optimization15% Web DevelopmentGlobal Business Transformation Professionals is a small Business Consulting company located in Iowa City, Iowa. The team specializes in Business Consulting and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Ann Arbor, MI
Services provided
15% CRM Consulting and SI20% API Development20% Custom Software Development +3 services20% E-Commerce Development15% IT Managed Services10% Email MarketingHastyEgg is a software development company. The Ann Arbor, Michigan-based agency was established in 2020. Their team offers Custom Software Development and E-Commerce Development.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States CRM Companies
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$5,000+$200 - $300 / hr50 - 249Chicago, IL
Ability to deliver
35.3/40.017.4/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
100% CRM Consulting and SI -
$10,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
33.8/40.016.6/20 Reviews9.1/10 Clients & Experience8.1/10 Market PresenceService focus
70% CRM Consulting and SI30% Other -
$1,000+$150 - $199 / hr50 - 249Atlanta, GA
Ability to deliver
33.4/40.016.2/20 Reviews9.6/10 Clients & Experience7.6/10 Market PresenceService focus
50% CRM Consulting and SI50% Other -
$50,000+$150 - $199 / hr1,000 - 9,999New York, NY
Ability to deliver
32.9/40.016.2/20 Reviews6.8/10 Clients & Experience9.9/10 Market PresenceService focus
30% CRM Consulting and SI70% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
32.8/40.015.8/20 Reviews9.3/10 Clients & Experience7.7/10 Market PresenceService focus
80% CRM Consulting and SI20% Other -
$5,000+$100 - $149 / hr10 - 49Miami, FL
Ability to deliver
32.6/40.016.4/20 Reviews9.3/10 Clients & Experience6.9/10 Market PresenceService focus
100% CRM Consulting and SI -
$10,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
31.9/40.016.2/20 Reviews9.6/10 Clients & Experience6.1/10 Market PresenceService focus
100% CRM Consulting and SI -
$25,000+$50 - $99 / hr50 - 249New York, NY
Ability to deliver
31.8/40.015.6/20 Reviews7.7/10 Clients & Experience8.5/10 Market PresenceService focus
60% CRM Consulting and SI40% Other -
UndisclosedUndisclosed50 - 249Milwaukee, WI
Ability to deliver
31.8/40.014.6/20 Reviews7.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% CRM Consulting and SI -
UndisclosedUndisclosed50 - 249Calabasas, CA
Ability to deliver
31.4/40.016.8/20 Reviews6.5/10 Clients & Experience8.1/10 Market PresenceService focus
70% CRM Consulting and SI30% Other -
$1,000+$100 - $149 / hr10 - 49Flower Mound, TX
Ability to deliver
31.4/40.016.2/20 Reviews8.5/10 Clients & Experience6.7/10 Market PresenceService focus
90% CRM Consulting and SI10% Other -
Undisclosed$150 - $199 / hr10 - 49St. Louis, MO
Ability to deliver
30.8/40.016.2/20 Reviews8.1/10 Clients & Experience6.6/10 Market PresenceService focus
60% CRM Consulting and SI40% Other -
$10,000+$25 - $49 / hr50 - 249Carlsbad, CA
Ability to deliver
34.6/40.017.4/20 Reviews7.5/10 Clients & Experience9.7/10 Market PresenceService focus
35% CRM Consulting and SI65% Other -
$10,000+$200 - $300 / hr10 - 49Grand Haven, MI
Ability to deliver
35.8/40.016.6/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
35% CRM Consulting and SI65% Other -
$10,000+$100 - $149 / hr250 - 999Atlanta, GA
Ability to deliver
35.2/40.015.8/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
20% CRM Consulting and SI80% Other -
$1,000+$50 - $99 / hr10 - 49Bellevue, WA
Ability to deliver
29.9/40.015.6/20 Reviews8/10 Clients & Experience6.3/10 Market PresenceService focus
60% CRM Consulting and SI40% Other -
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% CRM Consulting and SI90% Other -
$5,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
32.2/40.017/20 Reviews7.9/10 Clients & Experience7.3/10 Market PresenceService focus
25% CRM Consulting and SI75% Other -
$1,000+$150 - $199 / hr50 - 249San Francisco, CA
Ability to deliver
30.3/40.016.2/20 Reviews8.8/10 Clients & Experience5.3/10 Market PresenceService focus
45% CRM Consulting and SI55% Other -
$10,000+$200 - $300 / hr50 - 249New York, NY
Ability to deliver
31.6/40.015.2/20 Reviews7.6/10 Clients & Experience8.8/10 Market PresenceService focus
40% CRM Consulting and SI60% Other -
$10,000+$150 - $199 / hr10 - 49Palmetto Bay, FL
Ability to deliver
34.4/40.016.2/20 Reviews8.8/10 Clients & Experience9.3/10 Market PresenceService focus
35% CRM Consulting and SI65% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Southborough, MA
Ability to deliver
36.8/40.016.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% CRM Consulting and SI90% Other -
$5,000+$100 - $149 / hr2 - 9Denver, CO
Ability to deliver
28.8/40.016.2/20 Reviews6.2/10 Clients & Experience6.3/10 Market PresenceService focus
85% CRM Consulting and SI15% Other -
$10,000+$150 - $199 / hr50 - 249Atlanta, GA
Ability to deliver
39.4/40.020/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
10% CRM Consulting and SI90% Other -
$50,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
39.1/40.020/20 Reviews9.8/10 Clients & Experience9.3/10 Market PresenceService focus
10% CRM Consulting and SI90% Other -
$5,000+$100 - $149 / hr10 - 49Plymouth, MN
Ability to deliver
30.5/40.015.6/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
50% CRM Consulting and SI50% Other -
$25,000+$50 - $99 / hr50 - 249Sunny Isles Beach, FL
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
20% CRM Consulting and SI80% Other -
$5,000+$150 - $199 / hr2 - 9Osseo, MN
Ability to deliver
34/40.016.2/20 Reviews9.2/10 Clients & Experience8.6/10 Market PresenceService focus
40% CRM Consulting and SI60% Other -
$50,000+$50 - $99 / hr50 - 249Los Angeles, CA
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% CRM Consulting and SI80% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
20% CRM Consulting and SI80% Other
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U.S. CRM Consulting FAQs
U.S.-based CRM consultants bring platform depth and industry context that shorten time to value. Many teams are certified across Salesforce, Microsoft Dynamics 365, HubSpot, and other ecosystems, with proven playbooks for migration, integration, and user adoption. Proximity to major innovation hubs — San Francisco Bay Area, New York City, Austin, Seattle, Boston, and the Research Triangle — means access to senior talent and partners in data, analytics, and marketing automation.
For regulated sectors, U.S. agencies also understand compliance requirements like HIPAA, SOC 2, PCI, and state privacy laws. If your go-to-market spans sales, marketing, and customer success, a U.S. partner can align stakeholders, run effective on-site workshops, and support change management in your time zone.
Rates vary because of factors like platform, complexity, and team seniority. On Clutch, most U.S.-based CR consultancies charge:
- Hourly rates: typically $100 – $225 for U.S. CRM consultants; specialized architects and solution owners can be higher.
- Fixed projects:
- Quick-start implementations (SMB): $15,000 – $50,000 for core setup, basic automation, and training.
- Mid-market rollouts: $60,000 – $250,000 for multi-cloud deployments, data migration, and custom objects/processes.
- Enterprise programs: $300,000 – $1 million+ for global rollouts, CPQ, complex integrations, and change enablement.
- Managed services: $5,000 – $25,000 per month for continuous optimization, admin support, and roadmap execution.
Expect additional costs for platform licenses, add-ons (e.g., CPQ, Marketing Automation), data tools, and user training.
CRM agencies in the U.S. support a broad spectrum of markets and niches. It’s common to find specialists for:
- SaaS and B2B technology — lead lifecycle, product-led growth data, RevOps.
- Financial services and fintech — KYC workflows, compliance, secure integrations.
- Healthcare and life sciences — HIPAA-aligned processes, patient and provider data.
- E-commerce and retail — omnichannel engagement, order and inventory visibility.
- Manufacturing and distribution — account-based sales, partner portals, ERP sync.
- Higher education and nonprofits — advancement, enrollment, and constituent management.
- Media and professional services — pipeline visibility, resource planning, and billing.
Start by gauging their fit, not just features — thoroughly assess their:
- Platform expertise – confirm certifications and recent case studies in your platform.
- Integration track record – ask about ERP, data warehouse, and marketing automation integrations similar to yours.
- Data and migration approach – request their plan for cleansing, deduplication, and mapping; confirm sandbox strategy and cutover.
- Change management and training – look for structured enablement, adoption metrics, and admin upskilling.
- Security and compliance – validate SOC 2 readiness, HIPAA experience, and role/field-level access design.
- Team model – meet the delivery team, not just sales. Ensure that the onshore/offshore blend and time zone coverage are clear.
- Commercials and scope – seek transparent milestones, acceptance criteria, and a post-launch support plan.
Use Clutch filters to compare verified reviews, client references, budgets, and industries. Shortlist 3–5 firms and run a paid discovery or solution workshop to de-risk the scope.
- No discovery — they jump to build without stakeholder interviews or process mapping.
- Over-customization bias — heavy code vs. configurable, out-of-the-box features.
- Vague data plan — no detail on dedupe, merge rules, or validation logic.
- Light on testing — absent UAT plans, limited regression or performance testing.
- Thin documentation — no solution design, admin guides, or runbooks.
- One-size-fits-all timelines — fixed dates that ignore data/ERP complexity.
- No adoption strategy — training is an afterthought with no change plan.
- Ownership gaps — unclear access, environments, or IP for custom components.
Ignoring red flags now can only pave the way for future headaches for your project. Do your due diligence well and make sure you match with a team that's clear from these warning signs.
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