Top User & Conversion Research Companies in the United States
From Silicon Valley’s product analytics culture to New York’s retail and media testing labs, the United States is a global hub for UX insight and conversion growth. Teams in Boston tap university-grade research methods, Austin and Denver support fast-moving SaaS, and Seattle’s product-led tech scene is known for rigorous experimentation.
On Clutch, you can compare verified agencies that deliver user research services, run usability testing, and operate as website conversion consultants and conversion rate optimization agencies. Every profile includes in-depth client reviews, service focus, and transparent pricing so you can shortlist partners by budget, industry, and location. Use filters to refine for moderated vs. unmoderated studies, A/B testing, CRO audits, and customer experience research firms. Explore national and city pages:
• Top User & Conversion Research Companies
• User & Conversion Research Companies in New York City
• User & Conversion Research Companies in San Francisco
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$5,000+$100 - $149 / hr2 - 9Charleston, SC
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Busic Digital is a Marketing Strategy company. The team focuses on Marketing Strategy and Pay Per Click and is headquartered in Charleston, South Carolina.
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$1,000+$25 - $49 / hr2 - 9Chicago, IL
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FlyRank is a SEO services firm. Located in Chicago, Illinois, their small team specializes in Search Engine Optimization and Content Marketing. The agency was founded in 2024.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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AboveX Digital is a small pay per click agency. Established in 2014, the team specializes in Pay Per Click and Conversion Optimization.
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UndisclosedUndisclosed2 - 9Branford, CT
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EVisionSEM International is a social media marketing agency headquartered in Branford, Connecticut. Launched in 1998, the team focuses on Social Media Marketing and Conversion Optimization.
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UndisclosedUndisclosed2 - 9Kansas City, MO
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Oak Media is a small Advertising company located in Kansas City, Missouri. Their services include Advertising and Branding.
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UndisclosedUndisclosed10 - 49Irvine, CA
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Varga Marketing is an Advertising company. They are in Irvine, California. Their team focuses on Advertising and Branding.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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IKonnek is a big data company. They provide BI & big data consulting & SI and Corporate Training & Coaching and were founded in 2003.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Modern Practice is a branding agency. They are in Los Angeles, California, and their services include Branding and Marketing Strategy.
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$5,000+$150 - $199 / hr2 - 9Fort Wayne, IN
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Socialhart is a SEO company. Their team is located in Fort Wayne, Indiana. The agency offers Search Engine Optimization and Content Marketing.
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Undisclosed$50 - $99 / hr2 - 9Knoxville, TN
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GR Digital Marketing is a small SEO company founded in 2022. Their team provides Search Engine Optimization and Pay Per Click.
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Undisclosed$50 - $99 / hr2 - 9Alameda, CA
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Alameda Marketing Co. Is an Alameda, California-based SEO agency. Their services include Search Engine Optimization and Content Marketing.
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$1,000+$50 - $99 / hr10 - 49Arlington, VA
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SEO company Rankure was established in 2025. The team provides Search Engine Optimization and Web Design and is located in Arlington, Virginia and Dubai, United Arab Emirates.
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Undisclosed$150 - $199 / hr2 - 9Rochester, NY
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See all 2 projectsZipline Creative is a conversion rate optimization company known for its expertise in brand strategy and technologically fluent solutions. With a 90% customer retention rate and a 25% conversion rate, it effectively enhances lead generation and conversion through innovative marketing ecosystems. Reviews highlight their top-tier customer service, with 100% of reviewers praising their professionalism and expertise.
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UndisclosedUndisclosed10 - 49Oak Brook, IL
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Founded in 2005, Pradica is a Conversion Optimization company. The small team focuses on Conversion Optimization and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Overland Park, KS
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Answer Media is a Conversion Optimization company. They are headquartered in Overland Park, Kansas, and their services include Conversion Optimization and Web Design.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
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The SEO Works (USA) is a SEO company. They provide Search Engine Optimization and Content Marketing and were founded in 2004.
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$5,000+$150 - $199 / hr10 - 49Sheridan, MT
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Digital Strategy company Freelance Marketing Group, Inc. Is located in Sheridan, Montana. They provide Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed250 - 999Westford, MA
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Carnegie, a branding firm, was launched in 1985. In Westford, Massachusetts, the team specializes in Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Seattle, WA
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Established in 2007, See Spot Run Media, a small SEO agency, is based in Seattle, Washington. Their team offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Portland, OR
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Social media marketing agency Interactive Digital Marketing is located in Portland, Oregon. Launched in 2018, the team offers Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Mesa, AZ
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Founded in 2016, Insider Local TV is a Digital Strategy company. The team focuses on Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Huntington Beach, CA
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Launched in 2006, Swell Marketing Inc. Is a Conversion Optimization company. The team provides Conversion Optimization and Search Engine Optimization and is located in Huntington Beach, California.
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UndisclosedUndisclosed2 - 9Arden, NC
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Net Site Marketing is a social media marketing agency. The team is based in Arden, North Carolina, and their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Katy, TX
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Cultivating & Marketing Pros is an Advertising company. They offer Advertising and Content Marketing and were founded in 2021.
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UndisclosedUndisclosed2 - 9Houston, TX
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Kindle Interactive, a small Advertising company, is headquartered in Houston, Texas. The team specializes in Advertising and Branding.
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$5,000+$50 - $99 / hr10 - 49Wilmington, DE
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See all 16 projectsRocket CRO Lab is a Conversion Rate Optimization company specializing in improving website conversion rates through A/B testing and user experience optimization. Reviewers report a 25% increase in conversion rates, with 100% positive feedback on their project management and strategic expertise. Their tailored strategies and cultural fit are consistently highlighted as key strengths.
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UndisclosedUndisclosed10 - 49Concord, CA
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Social media marketing company Optimize Worldwide, Inc. Provides Social Media Marketing and Pay Per Click. They were established in 2011.
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UndisclosedUndisclosed10 - 49Gurnee, IL
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MarketSparx is a small public relations agency headquartered in Gurnee, Illinois. Their services include Public Relations and Digital Strategy.
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$25,000+$150 - $199 / hr10 - 49San Francisco, CA
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See all 6 projectsDigital Ego is a versatile branding and digital development agency specializing in comprehensive brand strategy, design, and digital solutions. Across the reviews, 100% of clients commend Digital Ego for their professionalism, creativity, and attention to detail. Clients consistently highlight their ability to deeply understand and align with client visions, delivering projects that not only meet but exceed expectations.
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$1,000+$100 - $149 / hr2 - 9New York, NY
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See all 1 projectsAd Hackers is a Paid Media agency founded in 2024, dedicated to helping tech companies and startups achieve measurable growth. We specialize in auditing paid media campaigns, paid search, paid
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$1,000+$150 - $199 / hr2 - 9Herriman, UT
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In Herriman, Utah, Growth Lab Advertising is a small pay per click agency. The team provides Pay Per Click and Social Media Marketing.
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$1,000+< $25 / hr2 - 9New York, NY
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In Rajkot, India and New York, New York, Bizllionaire is a SEO services firm. Their services include Search Engine Optimization and Product Marketing.
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UndisclosedUndisclosed50 - 249Boston, MA
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Appcues is a midsize branding company in Boston, Massachusetts. The team offers Branding and Marketing Strategy.
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UndisclosedUndisclosed50 - 249San Diego, CA
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Community Boost is a social media marketing agency. Launched in 2012, the firm is located in San Diego, California. Their team specializes in Social Media Marketing and Marketing Strategy.
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$5,000+$100 - $149 / hr2 - 9Chattanooga, TN
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Located in Chattanooga, Tennessee, NULYT Marketing is a pay per click agency. They focus on Pay Per Click and Advertising and were established in 2020.
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$1,000+< $25 / hr50 - 249Queens, NY
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See all 1 projectsValueHits is an SEO agency known for delivering comprehensive SEO services, including website audits, keyword research, and content optimization. The majority of reviews are positive, highlighting their effective project management, timely delivery, and alignment with budget constraints. Approximately 90% of reviewers commend their coordination and results-oriented approach, with no significant areas for improvement noted.
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$5,000+$25 - $49 / hr250 - 999Santa Monica, CA
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See all 5 projectsBSS Commerce is a Magento-focused web development company known for its comprehensive solutions and technical expertise. They receive overwhelmingly positive feedback, with approximately 90% of reviewers praising their project management skills and responsiveness. Clients frequently commend their ability to deliver projects on time and within budget, with 80% highlighting their customer satisfaction focus and problem-solving capabilities.
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UndisclosedUndisclosed10 - 49Milwaukie, OR
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InSites Web Services is a Content Marketing company. The team provides Content Marketing and Email Marketing, and the firm is headquartered in Milwaukie, Oregon.
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$10,000+$100 - $149 / hr250 - 999Chicago, IL
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See all 18 projectsKensium is a web development and digital design company renowned for its expertise in UI/UX design, web development, and branding. Reviews indicate that 90% of clients commend Kensium's creativity and technical capabilities, while 80% appreciate their commitment to delivering high-quality products. A notable theme is their ability to adapt to client needs and incorporate feedback effectively, although some reviews suggest room for improvement in project timeliness.
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UndisclosedUndisclosed2 - 9Bloomington, IN
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White Iron Data is a Bloomington, Indiana-based Email Marketing company. They provide Email Marketing and Conversion Optimization and were founded in 2007.
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UndisclosedUndisclosed50 - 249Jacksonville, FL
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MECLABS Institute is a Jacksonville, Florida-based AI company. Their services include Artificial Intelligence and Advertising.
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UndisclosedUndisclosed10 - 49Springfield, IL
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Founded in 2020, 1981 Digital Marketing is a branding company. The firm specializes in Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Santa Clara, CA
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Contactaffix is a Marketing Strategy company. Launched in 2017, the company specializes in Marketing Strategy and Market Research.
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UndisclosedUndisclosed2 - 9Palm Coast, FL
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Paid Ads Pros, a SEO agency, is headquartered in Palm Coast, Florida. Founded in 2019, the team offers Search Engine Optimization and Advertising.
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UndisclosedUndisclosed2 - 9Salem, OR
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SEO Service Agents, a SEO company, is located in Salem, Oregon. They focus on Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Darien, CT
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Founded in 2014, 203 Marketing is a SEO company. Their team specializes in Search Engine Optimization and Pay Per Click.
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$1,000+Undisclosed2 - 9Walnut Creek, CA
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See all 1 projectsExpocord specializes in community management services, particularly on platforms such as Discord, as demonstrated in their collaboration with an NFT company. The reviews highlight Expocord's professionalism, strategic capabilities, and timely communication. Clients appreciate their value for cost and cultural fit, though some suggest enhancing community engagement efforts.
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UndisclosedUndisclosed2 - 9Carencro, LA
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Aware Creative Solutions, a SEO company, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
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UndisclosedUndisclosed2 - 9Shreveport, LA
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In Shreveport, Louisiana, S3 Media Group is a small social media marketing firm. Their services include Social Media Marketing and Email Marketing.
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$1,000+$150 - $199 / hr2 - 9Pelham, AL
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CompleteCRO, a Conversion Optimization company, was founded in 2022. The team provides Conversion Optimization and is headquartered in Pelham, Alabama.
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List of the Top 15 United States User & Conversion Research Firms
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$1,000+$150 - $199 / hr250 - 999Copley, OH
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36.9/40.020/20 Reviews10/10 Clients & Experience6.9/10 Market PresenceService focus
15% Conversion Optimization20% Conversion Research Services85% Other -
$1,000+$100 - $149 / hr10 - 49South Jordan, UT
Ability to deliver
34.8/40.018.8/20 Reviews9.9/10 Clients & Experience6.1/10 Market PresenceService focus
10% Conversion Optimization40% Conversion Research Services90% Other -
$5,000+$150 - $199 / hr10 - 49Frisco, TX
Ability to deliver
31.4/40.017.4/20 Reviews9.9/10 Clients & Experience4.1/10 Market PresenceService focus
80% Conversion Optimization25% Conversion Research Services20% Other -
$1,000+$100 - $149 / hr50 - 249Woodmere, NY
Ability to deliver
35.7/40.020/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Conversion Optimization15% Conversion Research Services90% Other -
$10,000+$150 - $199 / hr2 - 9New York, NY
Ability to deliver
30.9/40.017.2/20 Reviews9.1/10 Clients & Experience4.7/10 Market PresenceService focus
50% Conversion Optimization25% Conversion Research Services50% Other -
$1,000+$100 - $149 / hr50 - 249Seattle, WA
Ability to deliver
31.4/40.017.8/20 Reviews9.4/10 Clients & Experience4.2/10 Market PresenceService focus
30% Conversion Optimization20% Conversion Research Services70% Other -
$50,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.6/40.020/20 Reviews9.1/10 Clients & Experience5.5/10 Market PresenceService focus
15% Conversion Optimization10% Conversion Research Services85% Other -
$1,000+$100 - $149 / hr10 - 49West Chester, PA
Ability to deliver
33.8/40.019.8/20 Reviews9.3/10 Clients & Experience4.7/10 Market PresenceService focus
10% Conversion Optimization25% Conversion Research Services90% Other -
Undisclosed$50 - $99 / hr10 - 49New York, NY
Ability to deliver
33.5/40.019.2/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
10% Conversion Optimization25% Conversion Research Services90% Other -
$25,000+Undisclosed250 - 999New York, NY
Ability to deliver
28.7/40.015.6/20 Reviews6.4/10 Clients & Experience6.7/10 Market PresenceService focus
10% Conversion Optimization30% Conversion Research Services90% Other -
$5,000+$150 - $199 / hr10 - 49Pittsburgh, PA
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32.7/40.016.6/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
10% Conversion Optimization20% Conversion Research Services90% Other -
$5,000+$200 - $300 / hr2 - 9New York, NY
Ability to deliver
31.7/40.016/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
20% Conversion Optimization25% Conversion Research Services80% Other -
$5,000+$100 - $149 / hr2 - 9Wilmington, NC
Ability to deliver
31.2/40.016.8/20 Reviews9.6/10 Clients & Experience4.8/10 Market PresenceService focus
30% Conversion Optimization20% Conversion Research Services70% Other -
$1,000+$50 - $99 / hr10 - 49Orlando, FL
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31.2/40.017.2/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
20% Conversion Optimization20% Conversion Research Services80% Other -
$25,000+$50 - $99 / hr50 - 249Austin, TX
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31/40.016/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
10% Conversion Optimization25% Conversion Research Services90% Other -
$10,000+$150 - $199 / hr10 - 49Portland, ME
Ability to deliver
31.7/40.017.6/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
10% Conversion Optimization25% Conversion Research Services90% Other -
$25,000+$150 - $199 / hr10 - 49Philadelphia, PA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
10% Conversion Optimization25% Conversion Research Services90% Other -
$5,000+Undisclosed2 - 9Mount Pleasant, SC
Ability to deliver
30.6/40.016.4/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
15% Conversion Optimization35% Conversion Research Services85% Other -
$5,000+$200 - $300 / hr2 - 9Maplewood, NJ
Ability to deliver
29.4/40.017/20 Reviews8.8/10 Clients & Experience3.7/10 Market PresenceService focus
30% Conversion Optimization30% Conversion Research Services70% Other -
$5,000+$150 - $199 / hr10 - 49Phoenix, AZ
Ability to deliver
28.9/40.016.8/20 Reviews8.1/10 Clients & Experience4/10 Market PresenceService focus
40% Conversion Optimization15% Conversion Research Services60% Other -
$50,000+$50 - $99 / hr10 - 49Sunnyvale, CA
Ability to deliver
31/40.016.8/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Conversion Optimization20% Conversion Research Services90% Other -
$10,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
30.4/40.016.4/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
10% Conversion Optimization25% Conversion Research Services90% Other -
$1,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
31.4/40.019.2/20 Reviews8.6/10 Clients & Experience3.7/10 Market PresenceService focus
10% Conversion Optimization15% Conversion Research Services90% Other -
$10,000+Undisclosed10 - 49Orlando, FL
Ability to deliver
29.8/40.016.2/20 Reviews9.2/10 Clients & Experience4.4/10 Market PresenceService focus
15% Conversion Optimization25% Conversion Research Services85% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
30.2/40.016.2/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
10% Conversion Optimization25% Conversion Research Services90% Other -
$5,000+$150 - $199 / hr10 - 49Miami, FL
Ability to deliver
30.7/40.016.8/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
10% Conversion Optimization20% Conversion Research Services90% Other -
$5,000+$150 - $199 / hr2 - 9San Francisco, CA
Ability to deliver
29.2/40.016/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
25% Conversion Optimization25% Conversion Research Services75% Other -
$5,000+$150 - $199 / hr10 - 49Worcester, MA
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
10% Conversion Optimization15% Conversion Research Services90% Other -
$5,000+$100 - $149 / hr10 - 49Denver, CO
Ability to deliver
29.7/40.015.8/20 Reviews9.2/10 Clients & Experience4.8/10 Market PresenceService focus
15% Conversion Optimization20% Conversion Research Services85% Other -
$1,000+$200 - $300 / hr10 - 49Kent, WA
Ability to deliver
30.3/40.016.6/20 Reviews10/10 Clients & Experience3.7/10 Market PresenceService focus
10% Conversion Optimization20% Conversion Research Services90% Other
U.S. User & Conversion Research FAQs
U.S.-based user & conversion agencies operate at the intersection of academic-grade research and business pragmatism. In markets like the Bay Area, New York, and Boston, teams pair rigorous qualitative methods (in-depth interviews, diary studies, ethnography) with advanced quant (event analytics, experimentation platforms, and data science). That blend is valuable if you need quick wins for conversion while building a durable insight engine for roadmaps, positioning, and customer experience. By partnering with these agencies, you unlock practical advantages such as:
- Access to diverse, high-intent participants for B2B and consumer panels across regions and time zones
- Proven experience with enterprise stakeholders, regulated industries, and security reviews
- Proximity to leading product analytics and testing tools, often with certified partnerships
Pricing varies because of factors like scope, seniority, and tooling. Based on data gathered by Clutch, most U.S.-based user & conversion research firms charge:
- Discovery research sprint (4–6 weeks): $20,000 – $60,000
- End-to-end usability testing: $8,000 – $40,000 per round
- CRO program management: $5,000 – $25,000 per month
- A/B test design and analysis: $3,000 – $10,000 per test
- Senior strategy workshops or audits: $10,000 – $40,000
Additionally, the average hourly rates typically range from $125 – $250 for senior researchers/strategists and $75 – $150 for analysts or coordinators. Recruiting specialized B2B audiences, incentives, and advanced tooling can add to total cost.
- E-commerce and retail — product detail pages, checkout flows, merchandising, and personalization
- SaaS and B2B — onboarding, pricing/packaging, in-product guidance, and product-led growth
- Fintech and banking — KYC, application funnels, account security, and trust messaging
- Healthcare and health tech — compliant onboarding, portal usability, and accessibility
- Media, streaming, and gaming — content discovery, paywalls, and engagement loops
- Travel and marketplaces — search, filters, supply liquidity, and conversion across partners
- Public sector and nonprofits — inclusive design and multilingual research
- Match to your growth levers — If you need near-term revenue impact, favor conversion rate optimization agencies with a strong experimentation portfolio. For roadmap clarity or new markets, prioritize user research services and customer experience research firms with robust qualitative methods.
- Check evidence, not claims — Look for quantified results and clear links between insights and shipped changes.
- Validate operations — Ask about toolchains, sample quality controls, and data governance.
- Evaluate team makeup — Senior researchers, statisticians/analysts, and UX writers/behavioral scientists indicate depth. For CRO, verify dev support and QA for test velocity.
- Pilot first — Start with a 4–6 week engagement or a limited test backlog to evaluate fit, speed, and rigor.
- Metrics without baselines – Results framed as “improved significantly” but no control, confidence levels, or sample sizes
- One-size-fits-all methods – Proposing a fixed playbook regardless of traffic, product maturity, or business model
- Thin participant recruiting – Overuse of generic panels for specialized B2B roles; no screeners or incentive plan
- “Set and forget” testing – No prioritization model, limited QA, or lack of engineering collaboration for clean launches
- Vague deliverables – Insights that don’t map to decision points, backlogs, or design artifacts
- No accessibility or privacy posture – Missing ADA/WCAG considerations or unclear data handling
Never ignore red flags when hiring a user & conversion research partner. Avoiding these warning signs helps prevent headaches, such as potential revenue loss.