Can you share any information that demonstrates the impact that this project has had on your business?
We are in early stages of fanning out to the schools with internal deadlines of this summer to be fully online with new look. Some schools are aligned to this format and are reporting some promising results and we expect the same with other schools as our focus is to increase our organizations membership.
How was project management arranged and how effective was it?
Well done. Brandhopper Digital was patient with us and worked around our timelines. We had periodic phone meetings where we discussed the latest ideas and suggestions they provided. We were able to land on a final look very quickly. I attribute this to Brand-Hopper understanding what we were looking for in our initial conversations. In other words, they nailed it right out the gate on what we were looking for.
What did you find most impressive about this company?
The ability to listen and translate into media, the wants of the customer. The speed in which they delivered a final product that satisfied an executive board comprised of 7 people was impressive. The ease of adoption into the schools is also something that has been a great surprise.
Are there any areas for improvement?
Since the only issues were on our end in getting material and replying to Brand-Hopper (in which they were very patient), I really can't complain about anything they could improve on. Very customer friendly company!