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E-Commerce Growth Agency & Shopify Experts

First Pier transcends traditional eCommerce and digital marketing boundaries by delivering a comprehensive, strategy-driven service suite. As Portland, Maine's premier full-service e-commerce agency, we seamlessly blend e-commerce strategy development, actionable data insights, distinctive e-commerce branding, and impactful marketing campaigns into every project. Our expertise extends beyond mere technical support; we champion your business's entire journey, ensuring a curated approach that propels your brand forward.

  • $10,000+
  • $150 - $199 / hr
  • 10 - 49
  • Portland, ME
  • Founded 2009

1 Language that we service

  • English

1 Timezone that we service

EST
Eastern Standard Time (EST)

1 Locations

  • Portland , ME
Total Reviews
17
Average Referral Rating
4.9 /5
Most Common Project Size

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    First Pier Review Insights

    Overall Review Rating

    4.8
    • Quality 4.9
    • Schedule 4.7
    • Cost 4.5
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Increased Sales and Efficiency

      Multiple clients noted significant improvements in online sales, operational efficiency, and customer engagement after collaborating with First Pier. Enhanced website functionalities and optimized marketing strategies contribute to these positive outcomes.

    • Effective Communication

      First Pier's communication skills are highly praised. Whether through virtual meetings, emails, or project management tools, they ensure clients are well-informed and involved in every step of the project.

    • Ongoing Support and Maintenance

      First Pier provides ongoing support and maintenance for their clients, ensuring long-term success and continuous improvement of their digital platforms.

    • No Major Areas for Improvement

      Most clients report high satisfaction with First Pier's services and do not identify significant areas for improvement, indicating a strong overall performance.

    • Attention to Detail

      Attention to detail is a standout quality of First Pier. Clients note their meticulous approach to ensuring every aspect of the project is executed flawlessly, contributing to high-quality deliverables.

    First Pier Reviews

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    Shopify Store Update, SEO & Campaign Mgmt for Furniture Co

    • E-Commerce Development Ecommerce Marketing Search Engine Optimization
    • $10,000 to $49,999
    • Jan. 2023 - Mar. 2024
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Everyone I've worked with has been a joy to work with; funny, smart, and hardworking while remaining professional."

    Mar 21, 2024
    Owner, Krovel Furniture Co.
    Tim Krovel
    • Manufacturing
    • Portland, Maine
    • 1-10 Employees
    • Online Review 
    • Verified

    First Pier updated a furniture manufacturer's Shopify store, updating themes and third-party add-ons. The team also provided SEO services and managed campaigns on Google Ads and Meta and email lists.

    Website & Marketing Management for Chocolate Company

    • Ecommerce Marketing Other Marketing Web Design
    • $50,000 to $199,999
    • Sep. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Meetings were always filled with necessary information, and we looked forward to talking and laughing with them."

    Mar 16, 2024
    CEO, Ragged Coast Chocolates
    Steve Shaffer
    • Food & Beverage
    • Westbrook, Maine
    • 1-10 Employees
    • Online Review 
    • Verified

    Helm Digital has been hired by a chocolate company to manage their website and marketing. The client wants to increase online sales by optimizing their Shopify platform and improving online marketing efforts.

    E-Commerce Development for Online Retail Company

    • $50,000 to $199,999
    • Oct. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The First Pier team is a joy to work with. We feel as though they are an extension of our small team."

    Feb 22, 2023
    Founder & CEO, Helen Milan
    Helen Thompson
    • Retail
    • Los Angeles, California
    • 1-10 Employees
    • Online Review 
    • Verified

    An online retail company has hired First Pier to develop an e-commerce site. The site features new functionalities such as a wishlist, drop-ship capability, and subscriptions.

    Web Developemnt for Boutique Clothing Store

    • Branding Web Development
    • $200,000 to $999,999
    • Dec. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I know we’re not their only client, but the dedication and accommodation they put into this project make me feel otherwise"

    Oct 29, 2021
    Owner, Bliss Boutiques
    Angela Foddrill
    • Retail
    • Portland, Pennsylvania
    • 11-50 Employees
    • Phone Interview 
    • Verified

    A clothing boutique has tasked First Pier with helping them rebrand their business. They've devised brand guidelines and relied on that document to deploy new design solutions and upgrade the client's website.

    E-Commerce Dev & Rebranding for Fitness Accessory Co.

    • Branding E-Commerce Development
    • Confidential
    • Sep. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “No idea was too big, and they were able to run with everything.”

    Mar 11, 2021
    COO & IT Coordinator, Versa Gripps USA Inc.
    Katelyn & Isaac Bray
    • Consumer Products
    • Sorrento, Maine
    • 11-50 Employees
    • Phone Interview 
    • Verified

    First Pier handles e-commerce and rebranding efforts for a fitness accessory manufacturer. They built a new e-commerce website implementing new branding design details such as colors, logos, and patterns.

    Web Development for Outdoor Products Company

    • Web Development
    • $10,000 to $49,999
    • Apr. - Nov. 2020
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were receptive to my ideas and translated them into technology."

    Nov 23, 2020
    Founder, Oterra Designs
    Erin O'Toole
    • Retail
    • Biddeford, Maine
    • 1-10 Employees
    • Phone Interview 
    • Verified

    First Pier worked with a custom outdoor equipment company to elevate a Shopify site. They expanded the brand's color palette, designed a new layout, facilitated photoshoots, and updated functionality.

    Shopify Web Dev for Retail Company

    • Custom Software Development Web Design Web Development
    • Confidential
    • May 2020 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    5.0

    "They knew our company and understood clearly our goals."

    Oct 15, 2020
    Lamey Wellehan Shoes
    Chris S.
    • Retail
    • Auburn, Maine
    • 51-200 Employees
    • Phone Interview 
    • Verified

    First Pier provided full stack development services to update a web presence for a retail company. They developed a Shopify website from scratch. They also facilitated a POS integration with the new platform.

    Rebranding, Web Dev & Design for Retail & Interior Design Co

    • Branding Other Digital Marketing Web Development
    • $10,000 to $49,999
    • Feb. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "I’m impressed by the way that they all work together."

    Oct 7, 2020
    Owner, Design Maine & Spaces Kennebunkport
    Nicki Bongiorno
    • Retail
    • Kennebunkport, Maine
    • 1-10 Employees
    • Phone Interview 
    • Verified

    First Pier created a new brand identity including a name, logo, colors, and collateral. The team also built a Shopify website to align with the updated brand. They continue to support digital marketing efforts.

    Web Dev & Design for E-Commerce Coffee Company

    • Web Design
    • $10,000 to $49,999
    • Aug. 2019 - Aug. 2020
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "They were really good at communicating."

    Sep 10, 2020
    Owner, Tandem Coffee
    Will Pratt
    • Food & Beverages
    • Portland, Maine
    • 1-10 Employees
    • Phone Interview 
    • Verified

    First Pier redid the front- and backend of a website. Their work involved updating payment options, changing subscription platforms, and creating a pop-up feature. They also did graphic design and wrote copy.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

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    Verified Client Reviews
    17
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    September 23, 2024
    Business Entity
    Business Entity Name FIRST PIER, P.A.
    Jurisdiction of Formation Maine
    Date of Formation June 7, 2009
    Status Active
    Last Updated August 13, 2020
    ID 20151042 D
    Credit Report Results
    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated November 23, 2020
    Learn More About The Clutch Verification Process

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