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E-Commerce Growth Agency & Shopify Experts

First Pier: Leading Shopify and E-commerce Growth Agency with Proven Success

  • Based in Portland, Maine
  • Shopify & Klaviyo Experts
  • Certified Nice People Who Happen to Love E-commerce
  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    Portland, ME
  • Year founded
    Founded 2009
  • Languages
  • Timezones

1 Language that we service

  • English

1 Timezone that we service

EST
Eastern Standard Time (EST)

1 Locations

  • Portland , ME

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.6 /5

    What Clients Have Said

    First Pier's pricing is generally viewed as reasonable and aligned with client budgets. Project costs vary, with some clients investing around $5,000 monthly or $25,000 for specific projects. Clients appreciate the value for cost, noting effective communication and timely delivery.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 16 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    First Pier Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 4.8
    • Cost 4.6
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Impressive Brand Development and Rebranding

      First Pier excels in creating cohesive brand identities, from logos to comprehensive rebranding efforts. Clients report improved brand perception and increased revenue following these initiatives, highlighting the agency's creative and strategic capabilities.

    • Exceptional Project Management and Communication

      First Pier consistently delivers projects on time with clear, proactive communication, frequently exceeding client expectations. Their ability to manage complex projects while maintaining responsiveness and flexibility is highly praised by clients.

    • Areas for Improvement: Client Education on Systems

      While overall client satisfaction is high, some clients expressed a desire for more detailed guidance on managing backend systems independently, suggesting an opportunity for First Pier to enhance client training offerings.

    • Tailored Solutions for Diverse Business Needs

      First Pier's personalized approach ensures solutions align with client-specific goals and industry demands. Their versatility allows them to serve a wide range of sectors, from retail to manufacturing, meeting unique client challenges effectively.

    • Effective Digital Marketing and SEO Strategies

      Clients have experienced significant growth in online visibility and sales due to First Pier's digital marketing expertise. Their strategic use of SEO and ad management has contributed to measurable improvements in client metrics.

    • Seamless Integration of Systems and Processes

      Clients commend First Pier's ability to integrate diverse systems and streamline processes, resulting in improved operational efficiencies. Their technical acumen ensures smooth transitions and optimized workflows.

    First Pier Reviews

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    E-Commerce Development for Fire Protection Co

    • E-Commerce Development Ecommerce Marketing Marketing Strategy
    • $10,000 to $49,999
    • May 2024 - Feb. 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They don't nitpick over small requests and changes along the way."

    Owner, Fire Protection Co
    Anonymous
    • Other industries
    • Portsmouth, New Hampshire
    • 1-10 Employees
    • Online Review 
    • Verified

    First Pier updated a fire protection company's website to provide e-commerce capabilities. The team utilized Shopify to update the site and focused on specific products.

    E-Commerce Dev & UX/UI Design for E-Commerce Co

    • BI & Big Data Consulting & SI E-Commerce Development Web Design
    • $10,000 to $49,999
    • June - Sep. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Follow-through and communication were consistently excellent, as was their ability to creatively problem solve."

    Owner, Halcyon Yarn
    Gretchen Jaeger
    • eCommerce
    • Bath, Maine
    • 1-10 Employees
    • Online Review 
    • Verified

    First Pier redesigned the UX/UI of a Shopify website for an e-commerce company. The team also migrated the client's legacy site, ERP, and other systems, including Google Workspace and Klaviyo email. 

    Shopify Store Update, SEO & Campaign Mgmt for Furniture Co

    • E-Commerce Development Ecommerce Marketing Search Engine Optimization
    • $10,000 to $49,999
    • Jan. 2023 - Mar. 2024
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Everyone I've worked with has been a joy to work with; funny, smart, and hardworking while remaining professional."

    Owner, Krovel Furniture Co.
    Tim Krovel
    • Manufacturing
    • Portland, Maine
    • 1-10 Employees
    • Online Review 
    • Verified

    First Pier updated a furniture manufacturer's Shopify store, updating themes and third-party add-ons. The team also provided SEO services and managed campaigns on Google Ads and Meta and email lists.

    Website & Marketing Management for Chocolate Company

    • Ecommerce Marketing Other Marketing Web Design
    • $50,000 to $199,999
    • Sep. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Meetings were always filled with necessary information, and we looked forward to talking and laughing with them."

    CEO, Ragged Coast Chocolates
    Steve Shaffer
    • Food & Beverage
    • Westbrook, Maine
    • 1-10 Employees
    • Online Review 
    • Verified

    Helm Digital has been hired by a chocolate company to manage their website and marketing. The client wants to increase online sales by optimizing their Shopify platform and improving online marketing efforts.

    E-Commerce Development for Online Retail Company

    • $50,000 to $199,999
    • Oct. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The First Pier team is a joy to work with. We feel as though they are an extension of our small team."

    Founder & CEO, Helen Milan
    Helen Thompson
    • Retail
    • Los Angeles, California
    • 1-10 Employees
    • Online Review 
    • Verified

    An online retail company has hired First Pier to develop an e-commerce site. The site features new functionalities such as a wishlist, drop-ship capability, and subscriptions.

    Web Developemnt for Boutique Clothing Store

    • Branding Web Development
    • $200,000 to $999,999
    • Dec. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I know we’re not their only client, but the dedication and accommodation they put into this project make me feel otherwise"

    Owner, Bliss Boutiques
    Angela Foddrill
    • Retail
    • Portland, Pennsylvania
    • 11-50 Employees
    • Phone Interview 
    • Verified

    A clothing boutique has tasked First Pier with helping them rebrand their business. They've devised brand guidelines and relied on that document to deploy new design solutions and upgrade the client's website.

    E-Commerce Dev & Rebranding for Fitness Accessory Co.

    • Branding E-Commerce Development
    • Confidential
    • Sep. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “No idea was too big, and they were able to run with everything.”

    COO & IT Coordinator, Versa Gripps USA Inc.
    Katelyn & Isaac Bray
    • Consumer Products
    • Sorrento, Maine
    • 11-50 Employees
    • Phone Interview 
    • Verified

    First Pier handles e-commerce and rebranding efforts for a fitness accessory manufacturer. They built a new e-commerce website implementing new branding design details such as colors, logos, and patterns.

    Web Development for Outdoor Products Company

    • Web Development
    • $10,000 to $49,999
    • Apr. - Nov. 2020
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were receptive to my ideas and translated them into technology."

    Founder, Oterra Designs
    Erin O'Toole
    • Retail
    • Biddeford, Maine
    • 1-10 Employees
    • Phone Interview 
    • Verified

    First Pier worked with a custom outdoor equipment company to elevate a Shopify site. They expanded the brand's color palette, designed a new layout, facilitated photoshoots, and updated functionality.

    Shopify Web Dev for Retail Company

    • Custom Software Development Web Design Web Development
    • Confidential
    • May 2020 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    5.0

    "They knew our company and understood clearly our goals."

    Lamey Wellehan Shoes
    Chris S.
    • Retail
    • Auburn, Maine
    • 51-200 Employees
    • Phone Interview 
    • Verified

    First Pier provided full stack development services to update a web presence for a retail company. They developed a Shopify website from scratch. They also facilitated a POS integration with the new platform.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    20
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    March 25, 2025

    Business Entity

    Business Entity Name First Pier, P.A.
    Source Maine Department of the Secretary of State
    Jurisdiction of Formation Maine
    Date of Formation June 8, 2009
    Status Active
    Last Updated March 19, 2025
    ID 20151042 D

    Credit Report Results

    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated March 19, 2025
    Learn More About The Clutch Verification Process

    Locations (1)

    10 - 15

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