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E-Commerce Growth Agency & Shopify Experts

First Pier: Leading Shopify and E-commerce Growth Agency with Proven Success

  • Based in Portland, Maine
  • Shopify & Klaviyo Experts
  • Certified Nice People Who Happen to Love E-commerce
  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    Portland, ME
  • Year founded
    Founded 2009
  • Languages
  • Timezones

1 Language that we service

  • English

1 Timezone that we service

EST
Eastern Standard Time (EST)

1 Locations

  • Portland , ME

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.6 /5

    What Clients Have Said

    First Pier's pricing is generally viewed as reasonable and aligned with client budgets. Project costs vary, with some clients investing around $5,000 monthly or $25,000 for specific projects. Clients appreciate the value for cost, noting effective communication and timely delivery.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 16 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    First Pier Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 4.8
    • Cost 4.6
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Areas for Improvement: Client Education on Systems

      While overall client satisfaction is high, some clients expressed a desire for more detailed guidance on managing backend systems independently, suggesting an opportunity for First Pier to enhance client training offerings.

    • In-depth Understanding of Client Needs

      First Pier is praised for their thorough understanding of client businesses and goals. Their ability to translate client visions into successful digital strategies is a key strength that enhances client satisfaction.

    • Seamless Integration of Systems and Processes

      Clients commend First Pier's ability to integrate diverse systems and streamline processes, resulting in improved operational efficiencies. Their technical acumen ensures smooth transitions and optimized workflows.

    • Effective Digital Marketing and SEO Strategies

      Clients have experienced significant growth in online visibility and sales due to First Pier's digital marketing expertise. Their strategic use of SEO and ad management has contributed to measurable improvements in client metrics.

    • High Client Satisfaction and Long-Term Partnerships

      Many clients express long-term satisfaction with First Pier, citing strong partnerships and repeat engagements. Their commitment to understanding client goals and delivering value fosters enduring business relationships.

    • Exceptional Project Management and Communication

      First Pier consistently delivers projects on time with clear, proactive communication, frequently exceeding client expectations. Their ability to manage complex projects while maintaining responsiveness and flexibility is highly praised by clients.

    First Pier Reviews

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    Rebranding, Web Dev & Design for Retail & Interior Design Co

    • Branding Other Digital Marketing Web Development
    • $10,000 to $49,999
    • Feb. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "I’m impressed by the way that they all work together."

    Owner, Design Maine & Spaces Kennebunkport
    Nicki Bongiorno
    • Retail
    • Kennebunkport, Maine
    • 1-10 Employees
    • Phone Interview 
    • Verified

    First Pier created a new brand identity including a name, logo, colors, and collateral. The team also built a Shopify website to align with the updated brand. They continue to support digital marketing efforts.

    Web Dev & Design for E-Commerce Coffee Company

    • Web Design
    • $10,000 to $49,999
    • Aug. 2019 - Aug. 2020
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "They were really good at communicating."

    Owner, Tandem Coffee
    Will Pratt
    • Food & Beverages
    • Portland, Maine
    • 1-10 Employees
    • Phone Interview 
    • Verified

    First Pier redid the front- and backend of a website. Their work involved updating payment options, changing subscription platforms, and creating a pop-up feature. They also did graphic design and wrote copy.

    Point of Sale System Integration for Art Museum

    • IT Managed Services
    • Less than $10,000
    • June - Sep. 2019
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "They really care about their clients."

    Director of Visitor Ops & Membership, Portland Museum of Art
    Marcie Griswold
    • Nonprofit
    • Portland, Maine
    • 51-200 Employees
    • Phone Interview 
    • Verified

    First Pier was hired by an art museum to integrate several point of sale softwares. The team was focused on an end goal of improving the user experience of the museum visitors and staff.

    Website Design for Audio Equipment Company

    • Web Development
    • Confidential
    • May 2018 - Ongoing
    3.5
    Quality
    4.0
    Schedule
    3.0
    Cost
    2.5
    Willing to Refer
    4.0

    "The company is very professional, knowledgeable, and reliable."

    CEO, Audio Company
    Anonymous
    • Arts, entertainment & music
    • Saco, Maine
    • 11-50 Employees
    • Online Review 
    • Verified

    First Pier provided website and online store backend development in Shopify. Their team updated the website into a seamless experience. They improved the logistics and backend of the site. 

    E-Commerce Dev for Boutique Clothing Store

    • E-Commerce Development
    • $200,000 to $999,999
    • Jan. 2011 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They’ve been really easy to work with and their communication is great.”

    Owner, Boutique Clothing Store
    Anonymous
    • Retail
    • Portland, Maine
    • 11-50 Employees
    • Phone Interview 
    • Verified

    First Pier migrated content from a Magento platform and developed two Shopify sites. Although they provided Shopify training, they continue to offer ongoing support. They also give advice on SMM.

    E-Commerce & Marketing Strategy for Hot Sauce Brand

    • E-Commerce Development
    • Less than $10,000
    • Aug. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "First Pier finds important parts of my brand’s identity and translates them perfectly into visual language."

    President, Evan's Rockin' Hot Sauce
    Evan Smith
    • Consumer Products
    • Portland, Maine
    • 1-10 Employees
    • Phone Interview 
    • Verified

    First Pier implemented Shopify features and new branding elements to enhance the digital image of a hot sauce brand. They revamped the site’s backend and updates its font, copy, and iconography.

    E-Commerce Dev & Marketing for Outdoor Retailer

    • E-Commerce Development
    • Confidential
    • Feb. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    “They’re always advancing—always looking at what’s coming down the pipeline—and trying new strategies.”

    E-commerce Manager, Hyperlite Mountain Gear
    Amy Kading
    • Retail
    • Biddeford, Maine
    • 11-50 Employees
    • Phone Interview 
    • Verified

    First Pier has helped an expanding e-commerce site by supporting rebranding efforts, shifting the platform from Magento to Shopify, adding new features, developing content, and upgrading outreach to Klaviyo.

    Branding, Web Development & Packaging Design for Cheese Shop

    • Branding Packaging Design Web Development
    • $50,000 to $199,999
    • Apr. - Nov. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "We really appreciated the holistic approach to the rebrand."

    Executive, Sissle & Daughters
    Anonymous
    • Food & Beverages
    • Portland, Maine
    • 1-10 Employees
    • Online Review 
    • Verified

    First Pier provided branding, website development and design, and packaging design services for a cheese shop. The team also created a new logo and designed physical assets.

    Web Design & Branding for Home Decor & Gift Boutique

    • Branding Logo Web Design
    • $10,000 to $49,999
    • July - Nov. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were very prompt and extremely responsive."

    Owner & Buyer, Viand Mercantile
    Jennifer Bravo
    • Retail
    • Portland, Maine
    • 1-10 Employees
    • Online Review 
    • Verified

    First Pier provided full rebranding services for a home decor and gift boutique. The scope included a website overhaul of the client's e-commerce store and Shopify integrations.

    Branding, SEO, & E-Commerce Dev for Footwear Retailer

    • E-Commerce Development
    • Less than $10,000
    • Oct. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Their timeline management and collaborative approach are impressive."

    President, Wholesale Footwear Retailer
    Anonymous
    • Consumer Products
    • Scarborough, Maine
    • 1-10 Employees
    • Online Review 
    • Verified

    First Pier provides a broad range of services to a wholesale footwear retailer, from e-commerce development to SEO and even branding. They've also integrated the solution with an ERP system.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    20
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    March 25, 2025

    Business Entity

    Business Entity Name First Pier, P.A.
    Source Maine Department of the Secretary of State
    Jurisdiction of Formation Maine
    Date of Formation June 8, 2009
    Status Active
    Last Updated March 19, 2025
    ID 20151042 D

    Credit Report Results

    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated March 19, 2025
    Learn More About The Clutch Verification Process

    Locations (1)

    10 - 15

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