Rocket CRO Lab

BACKGROUND

Please describe your company and your position there.

Digital marketing expert

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocket CRO Lab, and what were your goals?

We were looking for a company to perform a CRO audit and research

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on skills and expertise

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

- CRO and UX website audit - Google Analytics health check - Finding the money-leaking places - Building an action plan and a To-do list - Email marketing account audit

How many resources from the vendor's team worked with you, and what were their positions?

- CRO expert - project manager - email marketing specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The RCL team showed us the bottle-necks and provided with a To-Do Action Plan.

How effective was the workflow between your team and theirs?

Communication was on time and clear.

What did you find most impressive or unique about this company?

The RCL team exceeded our initial expectations. We liked the communication, the outcomes and the reasonable pricing.

Are there any areas for improvement or something they could have done differently?

The audit took a little bit longer than expected but the reason for that was that we needed to collect additional data from analytics.

BACKGROUND

Please describe your company and your position there.

CEO of a digital marketing agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocket CRO Lab, and what were your goals?

We were looking for a partner who provides a CRO service. Initially, we needed to make a UX audit of our client’s website. Also, we needed to conduct a Google ads account audit.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on their skills and expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

• CRO and UX website audit
• Google Analytics health check
• Finding the money-leaking places
• Building an action plan and a To-do list

How many resources from the vendor's team worked with you, and what were their positions?

• Project manager
• CRO specialist
• PPC specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Actually, we got what we expected. The ideas on improving the website were reasonable.

How effective was the workflow between your team and theirs?

Communication was fast and easy. They delivered the result in agreed terms

What did you find most impressive or unique about this company?

In general, we liked the communication, the results and the pricing.

Are there any areas for improvement or something they could have done differently?

In general, we would recommend Rocket CRO Lab as an expert in conversion rate optimization, analytics, and marketing strategies.

BACKGROUND

Please describe your company and your position there.

We are a DTC e-commerce growth agency. I am the managing director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocket CRO Lab?

We hired Rocket CRO Lab to do an in-depth audit for our client!

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Rocket CRO because of their incredible experience and the samples they had shown us of their work!

Describe the project in detail and walk through the stages of the project.

They did in-depth analysis of the e-commerce site and provided a massive list of action items to increase the conversion rates and the user experience. This audit was incredibly valuable and helped our client save a lot of money!

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Art & Sergey. They are both incredible to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The projects we have worked with Rocket CRO on have all been very successful. Our clients were able to use the insights and recommendations to massively increase conversion rates!

How effective was the workflow between your team and theirs?

The workflow was seamless. They plugged right into our team's slack channel. We used slack and Google Meet. The workflow made it feel like they were part of our in-house team!

What did you find most impressive or unique about this company?

Their skills with e-commerce analytics and analysis are absolutely incredible. It's clear they love their work and care deeply about their clients.

Are there any areas for improvement or something they could have done differently?

Not at all. Everything was great!

BACKGROUND

Please describe your company and your position there.

I'm the owner of a digital agency focused on UX/UI design and growing e-commerce businesses globally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocket CRO Lab, and what were your goals?

Support on digital ads and marketing - and data + research.

SOLUTION

How did you select this vendor and what were the deciding factors?

Good and fast communication.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Over the years we have done a lot from audits to PPC ads to marketing automation.

How many resources from the vendor's team worked with you, and what were their positions?

3-4 persons. From top level to specialists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very happy to works with these guys.

How effective was the workflow between your team and theirs?

Very good

What did you find most impressive or unique about this company?

They always deliver like us, we're like-minded people.

Are there any areas for improvement or something they could have done differently?

all good.

BACKGROUND

Please describe your company and your position there.

Lawyer at legal services company for individuals and corporate clients

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocket CRO Lab?

Get customers from Digital

What were your goals for this project?

increase the number of leads per month by 50% of the initial quantity

SOLUTION

How did you select this vendor?

On recommendation

Describe the scope of their work in detail.

Setting up and running ads on Google Ads and Facebook Ads. Installation and setting Google Analytics and Google Tag Manager

What was the team composition?

I only talked to Sergei, but also, ads manager was working on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We started getting leads almost from the start and from all sources, not all of them were of high quality, but we are satisfied with the result.

How effective was the workflow between your team and theirs?

there was regular communication through chat and mail, which allowed to quickly make changes to our advertisements by our request.

What did you find most impressive about this company?

They were accessible and maintained constant communication with us, explaining what they were planning to do and what it might give us.

Are there any areas for improvement?

no offers

BACKGROUND

Please describe your company and your position there.

Sports nutrition and supplements. Marketing manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocket CRO Lab?

The main goal is - increase eCommerce sales

What were your goals for this project?

Increase sales

SOLUTION

How did you select this vendor?

From the partner's recommendation

Describe the scope of their work in detail.

initial request to the agency - analyzing and optimizing current advertising activities. As a result of collaboration, we achieved a 17% increase in conversion through ads optimization and CRO works. The guys give valuable advice and attention the detail. Team of professionals, highly recommend

What was the team composition?

The team consisted of 2 CRO and web-analytics specialists and traffic-acquisition manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

increase in sales and user behaviour improvements on the website

How effective was the workflow between your team and theirs?

They were creative, fast, and efficient.

What did you find most impressive about this company?

Fast responsiveness and quick to hit the ground running

Are there any areas for improvement?

Improve report visualization