GrowthHit

BACKGROUND

Please describe your company and position.

I am the Director of Sales and Marketing of Samson Extracts / Wiregrass Wellness

Describe what your company does in a single sentence.

Extracts hemp biomass into cbd distillate and isolate as well as has a cbd infused skincare brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GrowthHit to accomplish?

• Updated existing website
• Created a new website for retail brand

SOLUTION

How did you find GrowthHit?

they reached out to us

Why did you select GrowthHit over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• Project Scope: The primary objective of this project was to revamp the existing website infrastructure to enhance efficiency, reduce costs, and provide a more user-friendly experience.  As well as to build a new website for a retail brand.
• Key Deliverables:
• Wholesale Website on Shopify: Integration of a Shopify platform for the wholesale website.

Addition of a comprehensive product catalog, including product Certificates of Analysis.
Implementation of product variables to accommodate product variations.
Retail Brand Website on Shopify: Development of a new retail brand website on Shopify.

Creation of essential pages, such as the homepage, about us section, collection pages, product pages, and customer account pages.
Implementation of subscription and order management functionalities within the customer account pages.
Third-Party Integrations:Seamless integration of Klaviyo email marketing software for targeted campaigns.
Configuration and setup of essential third-party applications like JudgeMe for product reviews and a third-party checkout solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The successful implementation of the website redevelopment project has yielded several quantifiable results, demonstrating significant progress and success in achieving our objectives:

• Increased Website Traffic: A notable increase in organic website traffic has been observed since the launch of the new platforms. This growth can be attributed to improved search engine optimization (SEO) practices, enhanced user experience, and optimized website structure.
• Reduced Website Maintenance Costs: The streamlined Shopify platform has resulted in reduced maintenance costs and improved efficiency in managing the websites.
• Enhanced Customer Satisfaction: Positive feedback from customers has highlighted the improved usability, navigation, and overall experience of the new websites. This indicates increased customer satisfaction and loyalty.
• Increased Operational Efficiency: The integration of third-party tools and streamlined processes have contributed to increased operational efficiency, allowing for better resource allocation and reduced time-to-market for new products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team demonstrated a high level of professionalism and efficiency throughout the project. They consistently delivered items on schedule, adhering to the agreed-upon timeline. Their proactive approach and attention to detail ensured that the project remained on track, minimizing delays or setbacks.

Communication was a key strength of the project management team. The weekly calls provided a structured platform for discussing progress, addressing any concerns, and reviewing the punch list. Additionally, the use of Slack enabled real-time communication and ensured prompt responses to our needs. The team's responsiveness and willingness to address our questions and concerns demonstrated their commitment to customer satisfaction.

Overall, the project management team's effective communication, timely delivery, and dedication to meeting our needs played a crucial role in the successful completion of the project. Their professionalism and expertise contributed significantly to the positive outcome.

What was your primary form of communication with GrowthHit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of this company was their exceptional responsiveness and dedication to the overall project. Their team consistently exceeded expectations in terms of turnaround times and attention to detail.

Moreover, I was particularly impressed by their ability to capture and translate my vision for the retail brand into a visually stunning and functional website design. They conducted thorough research on comparable brands, providing valuable insights and guidance throughout the process. The team's expertise and willingness to suggest alternative approaches demonstrated their commitment to delivering a high-quality product that aligned with my specific needs and goals.

In summary, the company's responsiveness, attention to detail, and ability to understand and execute my vision made them a standout partner for this project. Their unique combination of technical expertise and creative insight contributed significantly to the success of the website redevelopment.

Are there any areas for improvement or something GrowthHit could have done differently?

At this time, I don't have any specific areas for improvement or suggestions for how Gowthhit could have done anything differently. 

BACKGROUND

Introduce your business and what you do there.

I'm the co-owner of Valor Boards, an e-commerce brand. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GrowthHit?

We needed help improving the conversion rate on our Shopify store. 

SOLUTION

What was the scope of their involvement?

GrowthHit has focused on fixing my website. Initially, we had a chat with GrowthHit's sales team so they could understand our needs. From there, they audited our website, and the team recommended changes. We met again to review their advice, and then I elected to engage them further to enact their suggested changes for me. During that time, they had me fill out a questionnaire about our product and its feel, goals, and what we were trying to convey about our brand. 

Additionally, we've provided GrowthHit with media to build the website. The team is currently working on revamping the design of our landing page. 

What is the team composition?

First, we worked with Bill (Sales Lead). Since then, I've been assigned to a team headed by Harun (VP of Operations). I've been mostly working with Anastasiia (Digital Designer).

How much have you invested with them?

We've spent around $3,500.

How did you come to work with GrowthHit?

We found them through a Google search. From GrowthHit's landing page, we could see that they were well-versed in showcasing a good offer on a product and conveying that information to the user finding that page. 

What is the status of this engagement?
We started working together at the end of July 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm super happy with what I've seen so far. Before the start of the project, I knew my website's pain point but didn't know how to solve it; GrowthHit has excelled at helping me overcome my inexperience and find a solution. 

They've set the bar for themselves very high; since seeing their website, I expected a very high-quality product that understood my messaging and product. They've not only fulfilled my expectations in terms of quality but their speed and level of communication have been fantastic. We don't have any metrics since the site is currently down, and we're not driving traffic to the site. 

How did GrowthHit perform from a project management standpoint?

They deliver on time and within budget and communicate well with me. We communicate using Google Docs, email, and Zoom. GrowthHit's team handled the handoff from the sales representative to the design team excellently.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
Anastasiia has worked very quickly and thoroughly — she's been fantastic to work with.

What did you find most impressive about them?

The customer service aspect of working with GrowthHit has been phenomenal. Their designer is very quick and understands what I'm asking for without my having to go into much detail. 

Are there any areas they could improve?

I haven't identified any deficiencies. Still, I've only worked with them for about two weeks, so I haven't had time to dig into opportunities for improvement. After the landing page revamp, there'll be another handoff, and I imagine things could get lost in translation, but we've yet to see any issues. 

Do you have any advice for future clients of theirs?

I recommend that you understand the value of what GrowthHit can do before you hire them. When hiring a service provider of this caliber, it's helpful for the client to understand exactly what they're doing. You're not just changing your website and messaging; the team will be targeting messaging toward your prospective customers, and they'll understand who your market is and how best to reach them.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a skincare company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GrowthHit?

We hired GrowthHit to handle our Meta advertising campaigns. 

SOLUTION

What was the scope of their involvement?

We initially had a kickoff meeting where GrowthHit worked on understanding the challenges that we had in producing ad creatives. They provided us with a timeframe of how quickly things would move forward. 

At present, the team executes their own advertising strategies but with input from me. They take some of my guidance and test what I want them to test, making the engagement collaborative. They’ve also provided us with CRO services and helped us design several landing pages. These services are technically part of a separate contract, but we’ve been doing everything simultaneously. 

What is the team composition?

We’ve worked with an account lead, a Meta specialist, and another person who helps with strategies. 

How did you come to work with GrowthHit?

I interviewed about 8–10 agencies and decided to go with GrowthHit. They stood out because they had the right price point and the level of industry experience that we wanted. 

What is the status of this engagement?

We started the engagement in March 2023. Someone in our organization has already terminated our contract with them so the partnership will wrap up in October 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

GrowthHit’s work quality has been great. I like that they’re highly organized, and they deliver what they say they’ll deliver. I’d hire them again for a similar-sized brand. Working with them has been fantastic. 

How did GrowthHit perform from a project management standpoint?

I’ve enjoyed working with the team. They’re on time with their calls and always respond within a good timeframe. GrowthHit is one of my top five companies in terms of delivering what they have to deliver and communicating with us. For tools, we primarily communicate through Slack, but we also occasionally use Zoom videos. 

What did you find most impressive about them?

They’re great at communicating, and they do what they say they’re going to do. 

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

Working with an agency is a two-way street. They can’t do the job by themselves, so the key is properly communicating your brand values. Simply put, getting your brand story together is the most important thing to succeed in working with any agency. 

BACKGROUND

Please describe your company and position.

I am the CEO of Rent A Romper

Describe what your company does in a single sentence.

Rental clothing for babies and toddlers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GrowthHit to accomplish?

• Redesign of our website to improve conversion

SOLUTION

How did you find GrowthHit?

Referral

Why did you select GrowthHit over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from GrowthHit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

One Day Design worked with us to redesign our website to improve our conversion rate and overall customer experience. The team worked with us from ideation and design feedback to the actual build and implementation of the site itself. Our deliverables included: 

• Redesign of website homepage 
• Redesign of Shopify Collection pages to improve conversion 
• Redesign of supporting pages to work within brand guidelines including: blog pages, product pages, about us, how it works and more 
• Redesign of our Customer Portal through Recharge to allow customers a better experience managing their subscriptions and viewing past purchases 
• Integration of Customer Portal with additional applications for customer support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our outcomes of the project are related to website conversion and engagement including add to cart rates improving, increase in purchases, new lead generation through blog and resource pages, as well as decrease in bounce rates from our homepage and collection pages.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Growth Hit / One Day Design team was very responsive and easy to communicate with. Everything we did was through a Slack Channel, which I thought would be hard at first, but we found a great rhythm for sharing ideas and requirements through the channel and then sharing their feedback and designs as well through Slack and Figma. The team was very organized and worked quickly to respond and follow through on deadlines.

What was your primary form of communication with GrowthHit?

Email or Messaging App

What did you find most impressive or unique about this company?

I found that Growth Hit / One Day Design really approached our project from the start as a long-term partnership. Even though we started off the project with just two pages we wanted to redesign, they really took the time to understand us as a brand, who our customers are, and what our goals were. Of any agency I've worked with, their approach to really engaging with who we are and our why is the main reason we have continued to work with them for additional projects over time.

Are there any areas for improvement or something GrowthHit could have done differently?

We worked with GrowthHit at the very beginning of One Day Design and I believe they have evolved their offerings over time to include development hours in addition to the design work, which is great for us since now they really know us and our brand and it is easier to pick up a project quickly. The Slack Channel communication has also improved over time and I found it easy to work with them asynchronously. 

I would have liked to understand a bit more about how the data or research on CRO impacts their design decisions and guidance to us. As an agency leading in that space, I appreciate when they can come to the table or to a redesign and say "these are three areas we think can improve performance" rather than me bringing those ideas.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of (a/an) Education

Describe what your company does in a single sentence.

Bullseye helps K-12 school and district leaders implement high-quality coaching & support systems for their staff using our fully customizable software platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GrowthHit to accomplish?

• Help us create a new and improved website experience
• Help us create a working paid acquisition funnel

SOLUTION

How did you find GrowthHit?

Online Search

Why did you select GrowthHit over others?

High ratings, Other

What was the size of GrowthHit’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GrowthHit helped us completely redesign and revamp our website. They also helped us revamp our paid acquisition channels. They helped to design and build new web pages, helped with copy writing, and ad strategy and management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They helped us to lower our website bounce rate by >50% and helped us reduce our Cost Per Meeting Booked by >55%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great to work with, very flexible to meet our needs, and professional about documenting to-do's and coordinating to make sure things were completed.

What was your primary form of communication with GrowthHit?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

They had deep expertise in the Meta ads ecosystem as well as a wide range of expertise related to digital marketing in general.

Are there any areas for improvement or something GrowthHit could have done differently?

They were always responsive to our needs and requests.

BACKGROUND

Please describe your company and your position there.

Mindfulness Exercises is an online platform which shares free and premium mindfulness resources for mindfulness practitioners and mindfulness meditation teachers alike. We were founded by Sean Fargo in 2014 with the intention to help people live with embodied presence, compassion and resilience. Practicing mindfulness allows us to relate to ourselves and others with greater care and wisdom. As we engage with our world differently, we notice our own experience of life shifting in fulfilling ways. Over 20 million people have benefited from the free and premium resources on our site, including downloadable meditations, guided meditation scripts, mindfulness worksheets, courses, content and live online retreats. By 2023, we hope to have shared mindfulness with over 20 million people in the following ways: -By supporting individuals in their pursuit of a consistent and meaningful mindfulness practice. -By training and resourcing mindfulness and meditation teachers to skillfully and compassionately share mindfulness with others. -By bringing mindfulness to organizations to inspire more conscious business practices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GrowthHit, and what were your goals?

We hired GrowthHit for help with CRO, email funnels and paid ads support. Our goals were to increase conversion rates by 30%.

SOLUTION

How did you select this vendor and what were the deciding factors?

I hired GrowthHit based on my conversations with their CEO, Jim Huffman, who clearly knows what he's doing with helping businesses how to grow.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

GrowthHit provided detailed roadmaps, competitor analysis, comprehensive audits, team-wide calls, design wireframes, and much more. They use all the latest tools and provided nearly everything in-house for one low price.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with about 8-10 people from GrowthHit, ranging from designers to copywriters to tech developers to project managers to paid ads media buyers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They delivered outstanding reports, audits and strategic plans for long term growth. Very happy with those.

How effective was the workflow between your team and theirs?

Seemless workflows utilizing Slack, Zoom and Google Drive.

What did you find most impressive or unique about this company?

Their people are very nice and they have quality processes to ensure that nothing gets missed.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I am the VP of Sales of a Nutritional Supplement Company

Describe what your company does in a single sentence.

We are an immune health supplement 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GrowthHit to accomplish?

• Design webiste
• develop website
• run performance marketing

SOLUTION

How did you find GrowthHit?

Referral

Why did you select GrowthHit over others?

• Pricing fits our budget
• Good value for cost
• Referred to me

How many teammates from GrowthHit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GrowthHit was responsible for designing the initial website and developing the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

GrowthHite was able to design and develop the website within the time frame we needed, and went above and beyond to design additional pages based on the need and the site evolved. It was a tight timeline, but they had excellent project management skills and systems in place that allowed us to hit our deadlines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GrowthHit demonstrated excellent project management capabilities. They were responsive in slack, and utilized Figma and Loom to streamline work and avoid meeting bottlenecks. 

What was your primary form of communication with GrowthHit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their use of technology to streamline workflows and keep everyone on track and up to date was very impressive. 

Are there any areas for improvement or something GrowthHit could have done differently?

No!

BACKGROUND

Please describe your company and position.

I am the Co-Owner of GOeSPRAY

Describe what your company does in a single sentence.

We make deodorizing spray for athletic gear

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GrowthHit to accomplish?

• Create our Website

SOLUTION

How did you find GrowthHit?

Referral

Why did you select GrowthHit over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed our website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

a website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes they were on time. I liked the conversations with Jim and I appreciated Harun's timeliness in answering emails with clear action items

What was your primary form of communication with GrowthHit?

Virtual Meeting

What did you find most impressive or unique about this company?

They are organized, friendly, affordable, and clearly great at what they do

Are there any areas for improvement or something GrowthHit could have done differently?

A bit more face to face encounters would have been nice. But, honestly, I don't think our project was at the price point for that

BACKGROUND

Please describe your company and position.

 I am the CEO of an ecommerce company 

Describe what your company does in a single sentence.

Apparel Brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GrowthHit to accomplish?

• Meta Marketing

SOLUTION

How did you find GrowthHit?

• Online Search
• Clutch Site

Why did you select GrowthHit over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from GrowthHit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Manage our Meta ads. Improve ROAS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were impressed with the quality of communication, their processes and structures & domain knowledge

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent communication. Communication was primarily via Slack and 2 zooms per month. The team is prompt in responding on Slack, tracking follow-ups and being on-time for meetings.

What was your primary form of communication with GrowthHit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very approachable and communicative. The work was very organized and well-structured. GrowthHit has well-oiled processes for their projects and their communication is excellent.

Are there any areas for improvement or something GrowthHit could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Owner of Newborn Nest

Describe what your company does in a single sentence.

Online retail sales of baby clothes/accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GrowthHit to accomplish?

• Improve website for optimizing conversion

SOLUTION

How did you find GrowthHit?

Referral

Why did you select GrowthHit over others?

• Pricing fit our budget
• Good value for cost
• Referral from highly respected partner

How many teammates from GrowthHit were assigned to this project?

I communicated with one person but, he had a team working on the project.

Describe the scope of work in detail. Please include a summary of key deliverables.

We have started with updating Home page on website. Included a complete update for mobile use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site looks beautiful. We will yet to evaluate if it helps with conversion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Harun was very responsive & very helpful. All communications were precise & clear. Work turn around was very quick.

What was your primary form of communication with GrowthHit?

Email or Messaging App

What did you find most impressive or unique about this company?

They are very approachable and communicative. Work was very organized. Quick turn around on changes.

Are there any areas for improvement or something GrowthHit could have done differently?

I have no complaints on their work.