GoMage

Please describe your company and your position there.

Smartblinds is an e-commerce webshop focusing on selling smart home window coverings. Providing the market with rollerblinds, duo rollerblinds, venetian blinds and honeycomb blinds that are compatible with the best known smart home platforms. I was the Product Owner of this newly set up magento webshop and was responsible all the communications with GoMage.

For what projects/services did your company hire GoMage, and what were your goals?

At the beginning of this year, we made the plans to start an e-commerce webshop for selling smart home window coverings. Through a collaboration with a big technology company, our engineers developed motors that are completely compatible with the most common smart home platforms.

To start selling our products online, we needed to find the right e-commerce platform with a professional party of web developers to create the best webshop that would fullfill our needs. As a dutch company, we eventually found GoMage, an international company that already had experience is setting up similar webshops. After some good conversations, we decided to pick GoMage as our partner and started building our webshop from scratch.

How did you select this vendor and what were the deciding factors?

When we searched for webdevelopers, we were looking for professional webdevelopers that already had experience with similar webshops. GoMage previous work looked great and we were enhousiastic about chosing them as our partner. Furthermore, considering pricing, GoMage provides great work for a good price. Therefore, we are very satisfied by chosing GoMage as our partner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During our collaboration, we had a standardized way of working. On trello, we would make cards with all the different components that needed to be delivered (homepage, product category page, product detaill page, etc.). The project manager of GoMage would review this card and transfer them to YouTrack. In Youtrack, we and GoMage could see all the different components that needed to be delivered for the webshop. When a new track was added, the developers would deliver us a detailed estimation for the component. We would accept these estimations and the developers would start developing it on the test environment.

On a weekly call with the project manager, we would discuss all the questions we had and tried to clarify the important functionalities of certain objects. On a daily basis, we would communicate with the team through slack to give feedback and keep eachother updated. GoMage always responded quick and had multiple developers were availabe for our developments.

After 4 months, the webshop had been set live and overall we were very satisfied. In the future, we will continue working with GoMage to setup new components for the webshop and optimize our webshop in the best way possible.

How many people from the vendor's team worked with you, and what were their positions?

The project manager at GoMage was the main spokesperson during our projects. He/She will communicated with us on a daily basis and tried to translate all the requirements to their team of developers. During our project, especially during the last months, a large team of 4/5 developers (FE & BE) were available for Smartblinds and would deliver quality developments relatively fast.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Because our webshop only has been live for a week, we don't have any significant measurable outcomes. Considering general feedback, we are really satisfied with the developments that are achieved. Most of the components are working great and were delivered fast. However, becasue we are only live for a week, we need to test everything before concluding that the shop is built perfectly. However, as general feedback on the delivered components, we are really happy with the quality of work.

Describe their project management style, including communication tools and timeliness.

Overall, we were really satisfied with the communication from GoMage. They were structured, gave realistic estimations and were always ready to respond to our questions. Through Trello, Youtrack and Slack, we would communicate with eachothers on a daily basis and be updated about progress that has been made. Only after a couple of months, there was a switch of project managers at GoMage. Therefore, some knowledge needed to be transferred and some questions were asked twice.

However, after a few weeks, the new project manager was fully adapted and we are now satisfied with the current way of working. Moreover, for a partner that is geographically quite far from the Netherlands, the communication generally always has been good.

What did you find most impressive or unique about this company?

GoMage has been quick to adapt to circumstances. In the last weeks before the go-live, a lot of components still needed to be finished. Therefore, they quickly responded by making more developers available for our team. In this way, they could deliver multiple components quickly and simultaneously.

Besides that, like already mentioned, the communication was overall very good. For a dutch company that is working online with a developing partner abroad, communication is really important to keep both parties satisfied. From our side, we were really happy with their ways of working and communicating.

Are there any areas for improvement or something they could have done differently?

During the switch between project managers, some knowledge transfers could have been done better. However, in these times of working (corona era), we don't always now the circumstances in which the switch was made. Furthermore, we don't have significiant improvements for GoMage. As long as they keep up the good work, we will be satisfied!

Please describe your company and your position there.

I’m an eCommerce Manager at Restaurant Supply, one of the biggest companies in the USA selling commercial kitchen equipment and foodservice supplies. We offer products for the HORECA industry from the main brands of restaurant equipment and provide customers with a great shopping experience.

For what projects/services did your company hire GoMage, and what were your goals?

Our cooperation with GoMage started over 8 years ago. At the time, we had a poorly developed website for our other project – IceMachinesPlus.

The GoMage team made a great job rewriting our Magento 1 website and then later migrating it to Magento 2. The company is still providing support for this website. So, they are providing ongoing development and support services for IceMachinesPlus for more than 8 years already. We were so impressed with the results delivered by GoMage and Magento capabilities that we decided to continue our cooperation with GoMage.

We made the decision to migrate our 2nd website that was based on the NetSuite Commerce platform to Magento 2. The work on Restaurant Supply started more than 4 years ago. Even though Magento 2 was still in beta version at the time, we started the development right away. Magento 2 gave us access to more functionality and unlimited customization opportunities.

The main goal at the beginning was to migrate our NetSuite Commerce website to Magento 2. After GoMage successfully delivered the results, we continued our cooperation to implement even more customizations and features.

How did you select this vendor and what were the deciding factors?

We chose GoMage for Restaurant Supply development because we had a great previous experience with this company. At the time, many vendors still developed websites on M1 only, and GoMage was already developing on Magento 2. After successful migration, we continued our cooperation as the company delivered all the results on time and migrated our store in record time, all the while working on the other of our projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

lacked the level of customization capabilities that we needed. GoMage offered a high level of expertise, and the result of migration was tremendous – 2X increase in sales and 3X increase in website performance. After migration, we moved to other tasks and improvements. GoMage successfully developed a flexible price-output system for customers and suppliers, as we work with a number of suppliers with their own pricing policies.

GoMage also created functionality that allowed for the automatic creation of category pages. As a result, we saved thousands of dollars on front-end developers’ salaries. We also integrated our website with the NetSuite ERP system for stock management. GoMage has made a great job which allowed us to increase our sales. The improvements implemented last year allowed us to increase sales by around 20 percent.

The development team also created a custom solution for integration with the feed of Google Shopping. This solution helped us to bring our website to top positions in Google search results. They used the base code of that solution to later build their flagship module - GoMage Feed Pro, which we are using now. A year ago, we made the decision to fully rewrite our website to get rid of the tech debt and improve performance.

GoMage helped us to create a new price-output system, replaced the Celebros search with Klevu, developed a new module for NetSuite integration, transferred front-end to the new website and improved it, migrated all our custom modules, rewrote some key features, optimized the back-end and done other enhancement.

New site is now released and performs adequately. GoMage did a great job optimizing our store and the new website version is much faster than the previous one. GoMage also provides us with 24/7 Magento support and helps keep our server infrastructure up to our business needs. The work on the Restaurant Supply website is still ongoing. We are now pursuing the latest innovative technology on the market – Magento PWA.

GoMage offered us to add PWA functionality to our website and we are thrilled with the idea and the results it can bring. GoMage has been working on their GoMage PWA Storefront for a while now, and they use it for our project. The development has already started and we are looking forward to having our own Magento PWA.

How many people from the vendor's team worked with you, and what were their positions?

Over the years of our cooperation with GoMage, the team has seen substantial growth, from just one developer to a full department of developers working on different stores and integration bridges. GoMage has really strong Magento developers of senior level. Aside from a high level of expertise, they are always a pleasure to work with.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The GoMage team brings real value to our business. Their competence and high knowledge of Magento allows them to build websites with high performance. Migration to Magento 2 increased our sales by 50%. Changes made over the last year alone increased sales by ~20%. Our new website with improved performance metrics is expected to bring even better results. The move to Magento PWA will bring even greater results.

During our cooperation with GoMage, the company helped us resolve a lot of business problems, enhanced our website and helped to increase revenue. The team delivers real results and goes out and beyond to provide us with innovative solutions.

Describe their project management style, including communication tools and timeliness.

Working with GoMage has never been a problem. We communicate mainly with Andrey, our Project Manager. All the tasks are tracked with YouTrack and we always know how much time they are going to spend on each of them. They always deliver results on time, even if we need to implement some features in record time. There have been many occasions when they finished the work even faster than initially estimated.

What did you find most impressive or unique about this company?

With GoMage, we know that everything is possible. They always manage to surprise us even with better results than we initially anticipated. There is no one on the market that knows more about Magento website optimization. They deliver results with lightning speed and always offer the best solutions. They have strong Magento developers and we see it in the results they deliver. There is nothing they could not do, even when we challenge them with very difficult tasks

Are there any areas for improvement or something they could have done differently?

There is nothing I would’ve improved. Since the beginning of our cooperation, they have tuned the processes inside their company to perfection, which now runs like a well-oiled machine.

Please describe your company and your position there.

Home brew supplies online and in-store

For what projects/services did your company hire GoMage, and what were your goals?

Migration from Magento 1 based e-commerce to magento 2 and various improvements to our website.

How did you select GoMage and what were the deciding factors?

A colleague chose them for competitive pricing and impressive resume of clients with similar requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Migration of an old website to a new up-to-date one using Magento and various pluing including Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

Project Manager, Back-End Developers, Front-end Developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website upgrade was delivered on time, and any issues faced were quickly addressed and fixed. The scope of the project increased over time to be much greater than originally discussed and this was handled well.

Describe their project management style, including communication tools and timelines.

Our project manager is on hand to assist whenever needed, and although there is a time difference we have never found this a problem. We have access to our own task list so as tasks move from new to completed we see where they are at each stage.

What did you find most impressive or unique about this company?

I am impressed with their communication, project management, and quality of work. Also the thorough testing before deployment to ensure things work and to reduce bugs on the live site.

Are there any areas for improvement?

Sometimes we have to wait for developers to be free to work on our projects but this is mostly due to us being more reactive than proactive when requesting / booking time in advance, which would mean we had resources planned to work on our project.

Please describe your company and your position there.

We are an online e-commerce store catering furniture and interior articles for both outdoors and indoors use.

For what projects/services did your company hire GoMage, and what were your goals?

We hired GoMage to help migrate from our old Magento 1 store to a new Magento 2 store. We do not have much in-house development resources so we needed a trustworthy partner for developing our website. We have continued collaborating with GoMage after the migration and they still develop our website.

How did you select GoMage and what were the deciding factors?

The company had previously used GoMage for smaller projects, and they had a good reputation online.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Firstly we had a meeting to discuss the project requirements, we had to move hosting because we were on an old platform which had trouble running Magento 2. Adjustment of theme, implement scandinavian modules for shipping, payments etc. and general bug fixing.

How many people from the vendor's team worked with you, and what were their positions?

On our project with GoMage there has been project managers, front-end developers, back-end developers, devops. About six people.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since our website was on an outdated Magento 1 store before we started collaborating with GoMage, we have had a big increase in conversions and revenue on the new website.

Describe their project management style, including communication tools and timelines.

We have daily communication through slack and are using youtrack to create, estimate and communicate on specific tasks.

What did you find most impressive or unique about this company?

They are available whenever they are needed and have been helpful even after working hours. E.g late afternoons. They want to help improve your projects.

Are there any areas for improvement or something they could have done differently?

We have had some bugs and issues, but these have been resolved quickly.

Please describe your company and your position there.

I'm the owner of SoccerTutor.com that specialises in providing football coaching educational products for coaches.

For what projects/services did your company hire GoMage, and what were your goals?

For 12 years we used an outdated and limited ecommerce platform that prevented the business to progress and improve our services. After extensive research, Magento 2 was the ideal ecommerce platform.

The search for Magento experts took some time but GoMage stood out the perfect team to build our shop. We sell worldwide, therefore our goals was to internationalise our shop to display and charged in 4 different currencies with auto GeoIP so seamless.

How did you select GoMage and what were the deciding factors?

Selected GoMage via an online platform that showcased their projects which looked impressive. After initial contact (email and telephone) they answered all my queries and explained they can meet all our requirements. In short GoMage ticked all the boxes so I knew I found the right Magento experts.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The design of the shop was already done in advance however there were some flaws which GoMage suggested some subtle changes that greatly improved things. GoMage built the shop from the ground up.

They incorporated all the requirements to meet our objectives such as configuration of complex Tax rates and internationalisation.

How many people from the vendor's team worked with you, and what were their positions?

Project manager in contact via Slack and the development FE and BE teams, communication via easy to use online tracker.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

An average of 21% increase in sales

Describe their project management style, including communication tools and timelines.

Very good, I like communication via Slack and being able to quickly reach out to the project manager for any queries. In addition, the online tracker enables me to post new tasks and bug issues, which I can track and interact with frequent updates

What did you find most impressive or unique about this company?

Their expertise and knowledge of Magento was impressive. On the occasions they didn't know, they researched and provided a solutuon.

Are there any areas for improvement?

Speed in delivering their work. However I am a little impatient, and they always deliver quality.

Please describe your company and your position there.

We are a lighting retailer who sells from our Magento 2 website. I am the director of Simple Lighting LTD.

For what projects/services did your company hire GoMage, and what were your goals?

We hired GoMage to take over our Magento 2 web development. They were tasked to upgrade Magento 2 to the latest version and add some modules/additional features alongside fixing some bugs. This is an ongoing project which I expect to continue.

How did you select GoMage and what were the deciding factors?

I found GoMage from a Google search. They offer full project management and Yuriy was especially helpful in taking the time to understand our business and project before proceeding.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Upgrade Magento 2 Version Fix several bugs Speed Optimisation of Magento 2 Everything has been very professional and they have been especially quick and easy to work with.

How many people from the vendor's team worked with you, and what were their positions?

I have direct contact with our project manager Victoria, she is especially helpful, polite and great to work with. The web devs - we don't have direct contact with, but it isn't needed because the project management is excellent.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website is free from bugs, faster and our sales/website conversion rate has increased since we began working with GoMage.

Describe their project management style, including communication tools and timelines.

We use slack to communicate, Victoria is very fast to reply to any query and her English is outstanding.

What did you find most impressive or unique about this company?

Project management & QC. Everything is fully checked before they ask me to approve it. So I have confidence that by the time they tell me that they have finished a task that it is done the right first time.

Are there any areas for improvement?

Not at the moment, everything has been smooth going without any issues.

Please describe your company and your position there.

I'm a product manager at a company that manufactures and supplies machine tools and accessories across the globe. My role is to improve the existing tech ecosystem and user experience on our websites.

For what projects/services did your company hire GoMage, and what were your goals?

We've hired the GoMage team to help us move to a new server and upgrade our websites to the latest Magento version. The main goals were to update the technical foundation and improve website performance.

How did you select GoMage and what were the deciding factors?

We were looking for a partner with great experience in Magento development, that would be able to deal with the legacy of our existing technology

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

One of the milestones achieved is a migration to a new server and the architecture improvement, that now allows us to manage all the related activities and changes with ease. We've also done great work together to update the product category structure and website navigation.

How many people from the vendor's team worked with you, and what were their positions?

Around 4 different team-members, including PM, DevOps, backend developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The general feedback on the deliverables is positive, GoMage team did their best to find the right solution often with a lot of uncertainty from the business side.

Describe their project management style, including communication tools and timelines.

We are generally using Slack for synchronous/asynchronous communication, YouTrack for task management, and Google Meet Google Drive.

What did you find most impressive or unique about this company?

Their genuine willingness to help and to deliver the best outcomes, skilled developers, empathic PM are impressive.

Are there any areas for improvement or something they could have done differently?

We had an open conversation about the communication style that could be improved, which was received positively and improved on.

Please describe your company and your position there.

I’m a co-owner of a company specialized in weekly bouquets delivery.

After our customers subscribe to our services, they get bouquets delivered to their homes and offices every week.

Every bouquet is designed by experienced florists who know how to choose and combine the right flowers, shapes, and colours.

For what projects/services did your company hire GoMage, and what were your goals?

We’d found out about GoMage three years before our corporation started thanks to their GoMage LightCheckout Module. We’d been using the module for three years and wanted to change its functionality to meet our business goals better.

We got in touch with GoMage and asked to help us implement the postponement feature when a user subscribes to our weekly flower delivery. After the successful development of an additional module, we decided to move to other tasks.

Great experience with Gomage LightCheckout and high professionalism of the team were two of the main reasons why we decided to continue our cooperation with GoMage.

At the beginning of our cooperation, the main goal was to customize the GoMage LightCheckout extensions and add the postponement feature needed for our business.

After that, we moved on to other tasks, mostly related to complex customizations dedicated to taxes.

How did you select GoMage and what were the deciding factors?

We first found out about GoMage when we were looking for a one-step checkout module. We came across GoMage LightCheckout and decided to go with it because of a comparatively low price, good reviews, and provided functionality.

A few years later, we decided to improve our website and add a postponement feature for our customers. Naturally, we decided to entrust GoMage with module customization since they’d developed it and knew it like no other company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our work with GoMage started with the GoMage LightCheckout module customization. Initially, it didn’t have the needed functionality. We got in touch with GoMage and their team customized the extension for our customers to specify the start of subscription and the day of the first flower delivery.

After the work was successfully delivered, we moved on to other tasks. Overall, GoMage performed a lot of customizations related to the tax system for our website to work within Swedish legislation.

Our website consists of two stores: for private customers and for business clients. In Sweden, product prices are displayed identically for individuals and legal entities.

However, the price for legal entities does not include 25% VAT. For individuals, the price includes the tax. As a part of these extensive customizations, GoMage helped us to change the payment system to Stripe.

Since Stripe doesn't support the postponement feature, we needed to customize its module so that it would allow us to have the needed functionality. GoMage performed this customization and moved to other tasks that relate to tax management.

Also, GoMage helped us to redesign our website so that now it provides a smooth user experience and looks great.

How many people from the vendor's team worked with you, and what were their positions?

Over the time of our cooperation, there have been a few changes to the team. The core team never changed. All of GoMage’s developers we’ve worked with have strong knowledge of Magento and can boast a senior level of knowledge.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are fully satisfied with the service that GoMage provides. Over the course of our cooperation, our sales grew by 45%.

Our website always runs at the highest performance. What is more important, our website fully conforms to Swedish legislation, which is very important for us as a company serving both private customers and businesses.

Describe their project management style, including communication tools and timelines.

GoMage has years of experience and we can see it clearly in how they organize all the processes inside our project. We mostly cooperate with Andrey, our Project Manager, who oversees all the tasks.

Our team users YouTrack for task management. The team always provides every task estimation, so we know how much time they spend on development. They often surprise us by delivering results before deadlines.

If we have some urgent tasks, they always manage to deliver them even on a tight schedule.

What did you find most impressive or unique about this company?

GoMage breezes through any challenging tasks and always delivers the best results. The team we are working with consists of highly professional Magento developers who easily develop functionality up to our business needs.

GoMage is a team of great professionals who know how to solve any problem and deliver high quality of work

Are there any areas for improvement?

Right now, I don’t see any areas of improvement. They have been improving the processes inside their company and our project.

Today, all processes run like a well-oiled machine. They also have a high level of English, and we have no problems communicating with the team.

Please describe your company and your position there.

I’m CEO & Co-Founder of a worldwide platform for self-designed and customized clothes and accessories. We provide a range of services such as print-on-demand products with the ability to add custom designs or use the ones sold by designers. Designers get a commission every product sold with their design.

For what projects/services did your company hire GoMage?

We had a Magento website that was developed by another vendor and we needed to implement the product customization feature and purchased the GoMage Product Designer extension. Once the extension was installed by the GoMage, we have asked them to make some custom changes in the extension according to our needs. The GoMage was making all the necessary changes fast and the quality of the work was really good and we continued asking them to do more and more changes in their extension to implement the features that our business needed.

Once the customizations of the extension started to transform into ongoing work, the Managing Director of GoMage, Yuriy has contacted me directly and proposed to move our cooperation to the next level and proposed much better terms and conditions and better dedication of their team after signing the long term agreement.

What were your goals for this project?

The main goal at the beginning was to implement the product customization feature into our Magento website.

How did you select this vendor?

As we were going to introduce print-on-demand services, we needed the corresponding functionality. GoMage’s extension Product Designer fit our business requirements and allowed us to implement the needed functionality within hours. We got in touch with GoMage for extension customization and after a great work was done, we decided to go on with our cooperation.

Describe the project and the services they provided in detail.

Initially, our website was just the ordinary Magento eCommerce site and then GoMage has added the unique feature to our website that allowed our clients to create a unique design for the products (t-shirt, cup, etc.) and purchase it. Later we have decided to change the business model and turn the website into a multi-vendor crowdfunding platform where there are the designers that are creating the products with their unique designs and selling those designs on this website and have the dashboard where they are monitoring the statistics, sales, profit, etc. and the users who are purchasing those products from the website.

GoMage quickly dedicated a team of developers to implement tons of the requested custom features into our Magento website within a short period of time. After making these changes the website become extremely popular in the incredibly short-term and the number of products grew from a few thousand to a multi-million catalog of the products and continue growing with a huge speed and Magento simply wasn't ready for it and GoMage had to quickly find a solution for this issue under a lot of pressure.

The solution was the following: they have created a custom entity instead of the heavy default Magento products and fully customized Magento to work with this custom entity instead of the default products. We had to re-develop about 70% of the website functionality in order to do it and it worked great! The number of products continued to grow and until this day we didn’t have any issues with the website speed and stability.

Right now we have 29 million product variations on our website and the website still works fast and stable. Also, GoMage has created a sophisticated cluster of servers and optimized them properly to handle the load that is constantly increasing and they are providing 24/7 support for our servers and our website.

In addition to that, GoMage has developed the fully custom standalone micro-service to work with the media files because we currently have about 12 TB of the media files and Magento obviously couldn’t handle such amount of media files by the default. Right now GoMage is migrating our website to Magento 2 and they are developing an additional micro-service that will replace the current heavily customized GoMage Product Designer extension.

What was the team composition?

The team has been changing a bit over the years but the core team of developers remained unchanged. All of them are really strong Senior Magento developers and system architects. They all had a high level of competence and are pleasant to work with.

Can you share any information that demonstrates the impact that this project has had on your business?

GoMage team provides us with the quality of services and expertise that our previous agency could not guarantee. They easily increased our website’s speed by 10 times, which directly influenced our revenue.

Overy the years, they showed their deep expertise and ability to turn even our unrealistic ideas into robust features. They always deliver results on time and guarantee high quality even if they need to work within short deadlines.

How was project management arranged and how effective was it?

Working with GoMage had always been easy. We mainly communicate with Alexander, our project manager, and can track the progress of every task in YouTrack. Before they start on any task, they tell us the time they are going to spend so that we know how long each task will take.

If we need to implement some feature super-fast, they are fine with working beyond their usual hours. That’s why we always know that if we have some urgent tasks, they will be there for us. Sometimes they even deliver results faster.

What did you find most impressive about this company?

Their expertise is beyond the highest expectations. They always go out to offer the best solutions and to bring new functionality and improvements as fast as possible. They have Magento certified developers, which results in the high quality of work they deliver. They are a strong team, and we have no doubt that they will be able to take on any task, regardless of its difficulty.

Are there any areas for improvement?

I don’t see any area for improvement right now. Over the years, they’ve refined their processes to perfection.

Introduce your business and what you do there.

I work at an e-commerce website design and development agency.

What challenge were you trying to address with GoMage?

We contract with developers when we need additional resources, so we hired GoMage for a specific project.

What was the scope of their involvement?

We focus on the Magento e-commerce platform. GoMage assists us with frontend and custom backend development. Every project is unique with individual challenges and requirements. They assist in planning and executing integrations and customizations we need for specific projects. 

What is the team composition?

It differs for each project. GoMage assigns a project manager for each project along with a single frontend resource or backend resources as needed. I’m in touch with both the project manager and developers throughout the processes. 

How did you come to work with GoMage?

I don’t remember exactly; it might have been a referral.

How much have you invested with them?

We spent $180,000–$240,000.

What is the status of this engagement?

The project started in May 2018 and is ongoing

What evidence can you share that demonstrates the impact of the engagement?

GoMage does white-labeled work so we don’t have customer feedback on their parts. From my perspective, having additional resources at our disposal just adds a layer of reliability on our end. We can give them short notice and have them assist us on urgent projects. With that level of resource availability, GoMage is like an extension of our team, which has definitely helped us substantially

How did GoMage perform from a project management standpoint?

The communication is pretty good. We can talk as a team to clarify project specs and timelines. They’re good at diagnosing and identifying issues that might arise beforehand. We use Slack for day-to-day communication and Utrecht for project management. They’re also good with timelines and keeping deadlines. 

What did you find most impressive about them?

Their reliability is what stands out to me. We can contact them on the fly and have resources available for whatever work we need that day. It’s a good relationship.

Are there any areas they could improve?

Their communication is good but could always be better. I can’t think of anything specific on that.

Any advice for potential customers?

Be specific with your product requirements upfront. Work with them to analyze all those specifications and identify possible scenarios that might require additional planning.