What evidence can you share that demonstrates the impact of the engagement?
We’ve seen an increase in traffic due to their SEO work.
How did Searchbloom perform from a project management standpoint?
Their project management has been great. They’ve been available to meet the timelines, and while the project wasn’t delivered on time, that was only because of us. It took us longer than expected to put the copy and content together. They were very patient with us.
What did you find most impressive about them?
They were very accommodating in helping us put the website together. Their strength is with SEO and gaining visibility for us and making us relevant in the marketplace. They helped us achieve what we needed to get us where we wanted to be.
Alex (SEO Analyst), keeps us current, in terms of content. It all goes back to Google Analytics: they look at trends and search words in order to build them into our blogs.
Are there any areas they could improve?
I appreciate the people I work with. They’re always accommodating and have gone above and beyond. There were things that really weren’t within the scope of their work, and they were more than willing to make modifications and updates without additional billing.
The only thing I would have liked, which wasn’t their responsibility, was some graphics and development on the website side. They did provide some content, such as welding images, as a courtesy.
Do you have any advice for potential customers?
Because of their acquired knowledge base, if they have a customer that’s similar to us, they would be able to represent them very well. They had to learn a whole new industry and build up their understanding of who we were and what we were trying to accomplish.