Searchbloom

Introduce your business and what you do there.

I’m the office manager for the Bradley Center for Grieving Children & Family.

What challenge were you trying to address with Searchbloom?

We needed help with our website.

What was the scope of their involvement?

Searchbloom maintains our website. They make sure it’s secure and safe. If I need to make a change to the site, they take of that as well. For example, if I get an email that says a plug-in is out of date, they’ll fix it.

What is the team composition?

I work with Jeremy (Director of Development).

How did you come to work with Searchbloom?

Our executive director was looking for help with our site and they were referred to us by another organization.

How much have you invested with them?

We spent $250 per month.

What is the status of this engagement?

We started working in February 2020, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

They’re very helpful. I can call Jeremy and he’ll make changes on the same day for me.

How did Searchbloom perform from a project management standpoint?

We communicate via phone and email. I never need to remind Jeremy when I need something done. It’s been an all-around positive experience for us.

What did you find most impressive about them?

They do the work in a timely manner. They’re very kind and friendly.

Are there any areas they could improve?

No, nothing comes to mind. They’ve done a great job so far.

Introduce your business and what you do there.

I’m the co-owner of a jewelry store specializing in custom jewelry.

What challenge were you trying to address with Searchbloom?

We brought them on to redo our website and handle our SEO. We’re in a pretty competitive field, especially in San Diego.

What was the scope of their involvement?

First, Searchbloom completely redid our website from scratch. They also helped us redo our blogs and images. Their team added a lot of keywords within the website so we’d show up in more searches. They also helped us select the keywords that’d be the best to use. Additionally, Searchbloom has helped us establish our Google My Business so we could start collecting reviews and doing regular updates.

What is the team composition?

We have three individuals working on web development and two working on SEO.

How did you come to work with Searchbloom?

We found them through Clutch. We worked with a lot of local companies but it wasn’t working out. There was a lot of overpromising and underdelivering. We decided to go a little more national and hired Searchbloom.

How much have you invested with them?

We’ve invested about $50,000.

What is the status of this engagement?

Our ongoing engagement started around June 2018.

What evidence can you share that demonstrates the impact of the engagement?

We’re receiving more traffic come in through our website and contact form. On Google, we’re now appearing on the first page for some of our keywords. Our reviews on Google have also helped a lot.

How did Searchbloom perform from a project management standpoint?

We typically communicate through phone and email. Searchbloom is very communicative and makes sure that we know what’s going on. They stay on top of everything. Anytime we’ve asked for something, we’ve never had to follow up. In fact, they usually follow up with us.

What did you find most impressive about them?

I’m so impressed with their responsiveness. What’s more, they’re so knowledgeable. When we’ve run into something we don’t know anything about, they’ve gone above and beyond to help us understand. Their team makes sure we know what they’re doing and why they’re doing it. They provide great constructive suggestions that show they’re invested in our success. Their team underpromises and over-delivers all the time.

Are there any areas they could improve?

No, there’s nothing that needs improvement.

Do you have any advice for potential customers?

Listen to their ideas and trust their knowledge. We all read a lot about different SEO methods on the internet. Sometimes, it’s not always right. Trust that Searchbloom knows what they’re doing.

Please describe your company and your position there.

We are a boutique retailer of premium baby products. I am stakeholder in the business.

For what projects/services did your company hire Searchbloom, and what were your goals?

We hired Searchbloom for PPC. Our goal was to immediately improve ROAS and Ad to Spend of course.

How did you select Searchbloom and what were the deciding factors?

Ultimately, I felt they would employ thoughtful and custom tailored PPC strategies to our account and not just canned tactics. Matt asked very smart questions about products and categories in our catalog most important to us and introduced several ideas and plans of action even before we signed on.

I felt like they were listening from the start.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Searchbloom was charged with bringing up our ROAS within 1-2 weeks time with less budget than our previous agency to start. We took the risk and switched PPC agencies at the start of the black friday/holiday season.

Immediate approach was to develop a short list of target products and hyper focus. The approach now has been to pull out and organize our catalog of top performing brands to better direct spend at-will.

How many people from the vendor's team worked with you, and what were their positions?

Matt Hickman, PPC Team Lead has been our primary contact.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Searchbloom delivered more than expected immediately and continue on an average upward tick. While every day/week/month is varied in performance, I believe the positive outcomes will continue as Matt's focus is to lay a foundation for budget to be used wisely and precisely.

Describe their project management style, including communication tools and timelines.

Matt is a great communicator and keeps us on target on an ongoing basis. We touch base regularly and it's clear that Matt and team actively monitors and adjust our campaigns for the most effective outcome. He continues to be mindful of our overall business goals and keeps us organized.

A custom dashboard was created for us so we don't have to weed through Google Analytics to gather basic information.

What did you find most impressive or unique about this company?

Their willingness to communicate often and work at our level. As a resource constrained team, we rely on the experts to provide guidance and information in this area. Matt has brought creativity along with the expertise to deploy ideas quickly.

Are there any areas for improvement or something they could have done differently?

What would be helpful is more data on the competition.

Introduce your business and what you do there.

I’m a co-owner of MonsterHousePlans.com. My husband’s the website’s other owner. He’s an architect, and I have a background as a realtor. The website sells blueprints of house plans.

What challenge were you trying to address with Searchbloom?

When Google changed their algorithm, we dropped from the first to the third page of search results. We sought a partner for SEO and PPC campaigns to increase our placement in search results.

What was the scope of their involvement?

Searchbloom initially recommended changes to our website to help increase traffic. Their team completely redesigned the UI and included the necessary, industry-specific information we provided to them. They organized all of the information and areas of our website that confused users.

Searchbloom also manages SEO and PPC initiatives using Google Ads. They’re providing ongoing support and services.

What is the team composition?

We mainly interact with three people, including Matt (PPC Team Lead). During the redesign project, we worked with a designer too. 

How did you come to work with Searchbloom?

We found them online after working with 4–5 other companies that didn’t produce results. When we spoke with Searchbloom’s owner, we felt that their team could help us achieve our goals.

How much have you invested with them?

So far, we’ve spent $140,000 on their services. We spend about $4,000 a month on SEO initiatives. Our ad spend varies between $1,500–$2,500 per month.

What is the status of this engagement?

We began working together around April 2019, and it’s an ongoing partnership.

What evidence can you share that demonstrates the impact of the engagement? 

We’re testing the website, so it’s not yet live. However, we doubled our traffic and revenue last year without increasing our spend due to Searchbloom’s thoroughness. We’ve experienced an increase in emails, calls, and sales. Our return on ads is wonderful too. Their team works tirelessly to fine-tune the campaigns and makes great suggestions.

How did Searchbloom perform from a project management standpoint?

We have bi-weekly calls during which we share screens. We also communicate via email. They do a wonderful job with project management.

What did you find most impressive about them?

Searchbloom’s performance sets them apart from their competitors. Their team takes excellent care of us and adds value to our business. They’re dedicated and engaged.  

Are there any areas they could improve?

No, I only wish we could meet in person.

Do you have any advice for potential customers?

They deliver on their promises.

Please describe your company and your position there.

I'm the Sole Proprietor owner of Web Designs Palm Beach a complete web presence agency. We do it all from any kind of on-site dev/design to any kind of off-site designing and SEO, PPC, I.T., Social Media Management, on and on.

For what projects/services did your company hire Searchbloom?

A head-to-toe full site and web presence audit.

What were your goals for this project?

To figure out this ranking and traffic declining enigma that was after 6 years of steady growth, steadily dropping.

How did you select Searchbloom?

I met Cody Jensen CEO & Founder in one of my SEO groups, and THANK GOD I DID. You know how they say sometimes in life it's all about who you know <--------- this is that! :)

Describe the project in detail.

One particular client's site we had was in trouble and the ranks were decreasing in the minus of the +/- for over a month. We had never seen this after 6 years of working with this client. We were always steady if not climbing and always our +/- fluctuations correlated perfectly with normal internet rank volatility meters and therefore, were always brief fluctuations and even predictable. This was very different, however.

We knew something was wrong, really wrong, but it was beyond our scope. Then I met Cody CEO of Searchbloom and I qualified him very easily as the right man for a truly expert level deep dive head-to-toe audit. He met every promise and delivered, by my choice a 30-minute long video and as a bonus even through in a written PDF format for us to give to our client should we see fit. His analysis was superb, crisp, and clean and turned out to be true indeed; on the money across the board.

SEO strategy issues were found. Turns out we had thinned out the crawl budget too much with some overly aggressive geolocation link map systems, and in that sapped the overall crawl managment of the site. "this is my take on what he in general pointed out in the audit." We had quite a bit of cleaning to do; plenty of 301's, and even some 410s, and this actually did make the site equity more potent, as reflected by the reversal of the downward trend.

That's not all ... I believe "as this is no quote from Cody for he stayed precise and away from 'theory'" With all the Google Algo's being released in the months between November of 2020 and February of 2021, it appears Google's CVW promise is real, as what he ALSO found were many tech SEO/Site performance issues that were hurting PSI bad. Of course, anyone can go to GT Metrix or your PSI company of choice and find this out, but he went well beyond that in many ways.

So it turns out I believe that Google has been rolling out little by little the major Algo change promised in May 2020 and that their promised date is the date of completion not the date of the release, therefore had begun feeling it already. I say this because as I said it was years of no issues like this, and we had no "CONVERSION ISSUE" worries because we used a CDN to fix this client's UX related PSI issues, and therefore conversion rates matched a top PSI site even though PSI shows it wasn't top-notch PSI/CWV site. Tung twister!

It turns out this easy solution to a site built with the heavy use of plugins is no longer going to work, as LCP, FID, and CLS and the general CWV metric score itself are, in addition what Googles going to be looking at from now on. As suggested, for this particular site, an elite expert level DEV and quite a bit of $$$$, unfortunately, were needed to sort these issues out, and indeed everything Cody pointed out had been fixed = PROBLEM SOLVED! This story had a happy ending thanks to Cody and Searchbloom.

What was the team composition?

This was straight from the top. As I said sometimes it's about who you know, and I got lucky in having met Cody, therefore bypassing all such formalities and working directly with the CEO/Founder of Searchbloom. I'm truly honored and can't tell you how helpful this man and his team have been to me.

Can you share any outcomes from the project that demonstrate progress or success?

Ranks are normal again! Meaning steady or increasing.

How effective was the workflow between your team and theirs?

As streamlined as Streamlined gets.

What did you find most impressive about this company?

The CORPERATE CULTURE!!! As genrated, as they are, from the top, by Cody himself. "I'm sure he would site more people than he himself, but I only know Cody and he is the founder so ..." My God, what has happened in our industry? It's become so difficult to find industry expert's like Cody, his team and affiliates. There are no charlitins lurking anywhere near Cody that's for sure, and you can tell immediately upon engauging Searchbloom that your dealing with people that are real, driven by ethics, professionalism, integrity, and passion.

Are there any areas for improvement?

NO!

Please describe your company and your position there.

We're a specialty baby store with an emphasis on high-quality baby products. I manage our profiles thru our marketplaces, managing the listings and inventories.

For what projects/services did your company hire Searchbloom, and what were your goals?

We hired Searchbloom to enhance our existing PPC profile, and build new campaigns to hyper-focus on our specialty brands. Our goals were to appear more frequently for high-profile brands and keywords, as well as see conversions for those listings.

How did you select Searchbloom and what were the deciding factors?

Searchbloom was able to identify the areas we were not correctly set-up for, as well as provide us a mapped course of areas we could improve. They also quickly found solutions using newer tools.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

By creating campaigns that fit our products and brands, Matt, our Searchbloom PPC Team Lead was able to prioritize the areas were we could target. He created different campaigns to maximize the usage of our budget.

Sharing his goals, he was able to update us on the progress - keeping us updated with weekly calls, and reviewing new targets, conversions, and status and metrics of each campaign.

How many people from the vendor's team worked with you, and what were their positions?

We only worked with Matt, he is our PPC Team Lead.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've seen conversions for brands we had previously had trouble appearing, and had been repeatedly told would not be easily attainable with our budget.

Describe their project management style, including communication tools and timelines.

We have weekly Zoom calls with Matt. He provides us minutes afterwards. We also share a sheet, providing him with details on new promotions and subjects for new campaigns.

What did you find most impressive or unique about this company?

Matt .was able to quickly form campaigns and produce conversions on brands and keywords we had previously seen as unattainable. Matt is also able to find and quickly implement solutions to strategies that may not initially work.

They are very transparent, giving us recommendations and listing actions that will only help our business.

Are there any areas for improvement or something they could have done differently?

No, at this time they are delivering on their promise.

Please describe your company and your position there.

As the Principal at Overbeck Machine Tools, LLC we sell into a distinct market that is Aerospace, Medical, commercial manufacturing. The product that we manufacture a small polishing / deburring machine. The Twister LT-1BR or LT-2AR is sold and used Worldwide. The Twister has been in production since 1989

For what projects/services did your company hire Searchbloom?

Searchbloom has been our Go To source for our first web site with a shipping cart. Our prior site was informational only. The new site permitted Overbeck Machine to process orders on line and ship to customers all over the USA.

The site also became a good source for technical information and a link to our YouTube channel. We contract with Searchbloom on a monthly basis to keep our site up to date and add in any new features.

Recently we had a Bot attack that was hitting our site and testing credit card numbers with zero dollar charged as an authorization attempt. Searcbloom worked fast to find issues and get our site selling again and our link to the payment partner back functioning.

What were your goals for this project?

Our goal for the recent Bot attack was to remove the means of intrusion and get the site and payment partner back working.

How did you select Searchbloom?

Many Years ago, I attended a presentation by the Principal at Searchbloom. The presentation instilled a gut feeling that when we had a need for web/search services - Searchbloom would be our choice.

Since that time, our interaction and work together has always left the feeling that the decision was and remains the right choice for us.

Describe the project in detail.

Our original site with shopping cart Ongoing service and search directed additions to the site Technical publications to add to site search strength YouTube video publishing Emergency site fixes Migration of old site to new site

What was the team composition?

In most cases, the team is composed of 3 or more people. Direct contact with counterpart at Searchbloom, Code/technical person and search / Google expert

Can you share any outcomes from the project that demonstrate progress or success?

Have never been let down regardless of the size of the task. Always a phone call or Email away with quick action on our needs.

How effective was the workflow between your team and theirs?

The workflow would come from one person within our company and be directed to all 3 of the Searchbloom counterparts. Due to Covid, the communication has not degraded. Even with remote work.

What did you find most impressive about this company?

Communication and fast response. Google search understanding. They are always ready for customer requests.

Are there any areas for improvement?

Do not see any areas in need of improvement.

Please describe your company and your position there.

I work at Nature's Seed, an E-Commerce company that sells pasture, lawn, and wildflower seed online. I am the Operations Manager, so I oversee our warehouse and operations strategies.

For what projects/services did your company hire Searchbloom, and what were your goals?

We hired Searchbloom to migrate our website over from Magento 1 to Magento 2. We wanted our website to be completely updated, and they helped us achieve that.

How did you select Searchbloom and what were the deciding factors?

We have been with Searchbloom for many years, and we knew that they are capable of web development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Every feature available with Magento 2, as well as various M2 extensions.

How many people from the vendor's team worked with you, and what were their positions?

I think about 5 of their employees worked with me, and I believe they were all developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website ended up great! Searchbloom was willing to put in a ton of time at the end to troubleshoot and perfect our website until it functioned perfectly.

Describe their project management style, including communication tools and timelines.

They were really good about meeting with us regularly to communicate with us about this project. They stayed within our timeline fairly well and to the best of their abilities.

What did you find most impressive or unique about this company?

They are willing to help perfect the end results and will do everything they can to complete the project well.

Are there any areas for improvement or something they could have done differently?

No, I think they handled all issues well. Some unpredictable issues did arise with the projects, but they did not hesitate to handle them, and I don't think they could have done anything better.

Please describe your company and your position there.

I am the president of Greenhow, Inc, a pest and termite control company in Newton, Massachusetts. We are located just outside of Boston. For over 15 years we have provided effective and environmentally friendly pest control throughout eastern Massachusetts. Our professional service team is prompt and prepared to provide excellent pest protection.

For what projects/services did your company hire Searchbloom?

We have built a regional brand and have spent time on training and developing our service team. We don't have the resources in house to optimize our web site for search engines to understand all the great people and processes we have. I worked with another SEO company prior to engaging Searchbloom. Searchbloom is working on SEO and web site optimization.

What were your goals for this project?

I want to be on the first page for searches for terms specific to my business in my area. We knew the categories we want and our customer, but we needed Searchbloom to refine the search words and then optimize our site to improve the results of organic searches for those words.

How did you select Searchbloom?

From my experience with an existing SEO provider, I knew what we needed. We needed a team that could develop an effective SEO strategy after listening to what we wanted to achieve. We needed an team with a system in place to measure results. We needed a team that could uncover what stood in the way of achieving our goals.

Describe the scope of their work in detail.

We set a goal of what we wanted to achieve, the improvement for searched specific words and phrases we wanted to rank higher. Searchbloom then planned a web site performance review.

The results of the performance review led to site optimization work. The site optimization work and search engine optimization work were broken into monthly achievable tasks. In addition, we reviewed the local service area pages. Searchbloom built a service area page template and then built out service area pages to be completed each month.

What was the team composition?

I dealt with a business development initially, then was assigned a Senior SEO Analyst who is my day to day contact.

Can you share any outcomes from the project that demonstrate progress or success?

All measurable outcomes have improved substantially. The words we track rank substantially higher than when we began. Keywords we track are up 22%. Page one rankings went from 35 to 80. Searchbloom made more progress in SEO than we ever had before.

How effective was the workflow between your team and theirs?

Having a dedicated SEO Analyst and using prescheduled calls to review progress has made our workflow extremely effective.

What did you find most impressive about this company?

Nathan and the team at Searchbloom work from an action plan to achieve your goals, but they can adjust quickly as things change to make sure issues that crop up are quickly addressed.

Are there any areas for improvement?

Not that I can think of.

Please describe your company and your position there.

I am the founder of a specialty tax credit consulting firm.

For what projects/services did your company hire Searchbloom, and what were your goals?

We have been in the process of growing our firm and needed to expand our outreach to companies across the United States.

How did you select Searchbloom and what were the deciding factors?

I selected SearchBloom after they had done a phenomenal job on developing my website and laying the groundwork for additional SEO. I researched other companies, but decided on Searchbloom because of the quality of people I worked with as well as the responsiveness of the team.

They are amazing at communication and teamwork. I feel they are an extension of my team as they always have my best interests at heart.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We hired SearchBloom to assist with developing a marketing strategy. While we had worked with other firms in the past, we started off skeptical of the progress that could be made due to the niche market we serve.

The projects included PPC strategy with multiple contact points and campaigns to maximize our dollars as we sought to develop new leads.

How many people from the vendor's team worked with you, and what were their positions?

I worked with multiple people on the team, from leadership to staff. Each one has been intelligent, professional, and easy to work with.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing these strategies, we have a 500% ROI from marketing with a traffic increase 1000 fold. We are very satisfied with their work.

Describe their project management style, including communication tools and timelines.

Most of my work has been done with Matt McBeth. He has been amazing at customizing his communication style to fit me. At first, we worked primarily by email, but he adjusted to set up monthly calls to ensure I understood the plan, accepted my feedback, and really heard my needs for my company.

In addition to these monthly calls, we have had other spontaneous calls when I have had questions. These questions came from understanding new leads to asking questions about reports he sends to keep me appraised of the PPC success.

What did you find most impressive or unique about this company?

The most impressive part about working with Searchbloom has been the quality of individuals from top to bottom. Each one has shown the upmost knowledge and care for my company. My success is the most important piece to them and it shows in the way they handle their work.

Are there any areas for improvement or something they could have done differently?

Improvement factors would include not selling themselves short. We started out paying less, but they have far exceeded their bar. The work this company does is well worth its cost.

This review was published on June 25, 2020

Adam Farnsworth, CPA

Founder, LEAF Specialty Tax Consultants

Accounting  

1-10 Employees

Clinton, Utah

$10,000 to $49,999

Feb. 2020 - Ongoing

Project summary: 

Searchbloom designed a website for a tax consultancy. The team created designs for the custom site and determined potential marketing opportunities.

Feedback summary: 

While the engagement is ongoing, the results thus far have met the expectations of the internal team. Searchbloom leverages their creativity and technical expertise to produce quality results that meet the needs of their clients. The team is hard-working and passionate.

BACKGROUND

Please describe your company and your position there.

I am the founder of LEAF Specialty Tax Consultants. We identify Research and Development (R&D) projects, determine associated development costs, compute R&D Tax Credits, and substantiate credit claims.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Searchbloom?

We hired Searchbloom to design a custom website and determine potential marketing opportunities using their copyrighted ART process. This was difficult because of the niche and technical information required for my business.

What were your goals for this project?

We were starting a new consulting business wherein we required a new and scale-able website that provided an efficient and efficient design that provided a positive user experience.

SOLUTION

How did you select this vendor?

I selected this vendor after interviewing multiple designers due to their VP, Jordan Conner. He was knowledgeable, kind, and sincere in his desire to help my young Company. I hired Jordan due to my trust in him and his ability to carry forward the message and culture I want with anything touching my business.

Describe the project in detail.

The overall initiatives were high level provided from my discussion with Jordan Conner and then pulled into have Payal Sinha help with feature determination, wire-frames, etc. My role included providing content and feedback on design. Payal, Jordan, and their team handled everything else.

What was the team composition?

I worked with the VP in the sales cycle, I then transferred to Payal as my main Point of Contact. However, the VP still called to check in, which was greatly appreciated. Payal did have additional team members, but I mainly worked with Payal.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Results are pending, but the process has been very smooth and a real treat to work with the team.

How effective was the workflow between your team and theirs?

The project manager was communicative, professional, and timely on all items. She was flexible on tools to assist in communication and project workflow.

What did you find most impressive about this company?

This company is amazing at what they do. The professional employees are easy to work with, happy to be of assistance, and really provide a TON of valuable information I didn't even know I was missing.

Are there any areas for improvement?

My only disappointment is that the design took a bit longer than expected. However, I admin that the one missed deadline was MY fault, which has pushed the project back.

Overall rating: 5

Quality: 5

Schedule: 5

Cost: 4.5

Willing to refer: 5