Top Call Center Services & Voice Services in Singapore
37 Companies
List of the Top Singapore Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
Read Full Review -
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
Read Full Review -
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Read Full Review -
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.-
Customer Service Staff for Sports Gear Rental Company
4.5 Apr 24, 2019We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
Read Full Review
Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
-
Callbox
VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
UndisclosedUndisclosed1,000 - 9,999Singapore, SingaporeServices provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 119 projectsCallbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.
Reviews mention Puts the customer first
The overall sentiment regarding Callbox's customer-first approach is highly positive. Clients consistently commend their dedication to understanding specific business needs, as noted by one CEO who appreciated Callbox's 'caring attitude' and another who highlighted their 'commitment to learning our business process.' Additionally, a former VP of Sales praised their responsiveness and support, stating, 'Callbox has a desire to satisfy their customers’ needs.' Such feedback underscores Callbox's focus on prioritizing client satisfaction.-
Appointment Scheduling Services for Advertising Agency
5.0 May 9, 2022Their caring attitude about our Business was most impressive.
Read Full Review -
Lead Generation for Software Company
5.0 Apr 18, 2022Their commitment to learning our business process and needs was impressive.
Read Full Review -
Sales BPO for Medical Supply Seller
4.5 Feb 2, 2021Callbox has a desire to satisfy their customers’ needs. They were always there to do all they could do and to address whatever requirements we needed.
Read Full Review
Was this helpful?
Industry Experience
Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.
Read All ReviewsSelect Industry to see insights
Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Callbox for delivering strong value for money, highlighting their effective lead generation and appointment-setting services. Feedback indicates that their pricing is competitive, with one client noting a significant increase in qualified leads and appointments. Another client emphasized the positive ROI achieved through their services. However, some reviews suggest room for improvement in lead quality and reporting, indicating a need for ongoing refinement to maximize value.Was this helpful?
See All Locations (3)Singapore, Singapore
1 Scotts Road #24-10 Shaw Centre
Singapore, Singapore 2282082 - 5
+ 65 31591112
Was this helpful?
-
-
$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves SingaporeServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Easy to work with
Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
Read Full Review
Was this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
11 of 14 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
-
-
$50,000+Undisclosed10 - 49Singapore, Singapore
Services provided
75% Sales Outsourcing25% Corporate RelocationSee all 5 projectsKazehi Global is a multifaceted business solutions company specializing in B2B lead generation and outbound sales services. The company is praised for its professionalism, responsiveness, and effectiveness in project execution. Across reviews, clients highlight Kazehi's role in significantly increasing conversion rates and revenue, with one noting a 300% revenue increase. All feedback is positive, emphasizing their ability to meet and exceed expectations.
Reviews mention Communicative
The feedback regarding Kazehi Global's communication is overwhelmingly positive. Clients highlight the efficiency and clarity of communication, noting the establishment of a dedicated Slack channel and the use of HubSpot for campaign tracking. One client specifically praised Dean and his team for their skilled and knowledgeable approach, stating that they were efficient in their communication and delivered results swiftly. Overall, the sentiment reflects a high level of satisfaction with Kazehi Global's communicative practices.-
Lead Generation for Software Development Firm
5.0 Dec 12, 2021Dean and his team were efficient in their communication, we have setup a channel on slack to communicate via text, and the utilisation of hubspot for the campaign gives us a very detailed breakdown of the status of the campaign at every point.
Read Full Review
Was this helpful?
Industry Experience
Kazehi Global has demonstrated expertise across industries such as Education, Business Services, and Software Development. Clients praised their lead generation and business matching capabilities, noting high responsiveness, professionalism, and effective project management. Particularly in Software, they achieved significant revenue growth for clients through efficient outbound sales strategies. Overall, the sentiment is highly positive, making Kazehi Global a suitable partner for companies seeking innovative solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Education Business services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Kazehi Global is praised for providing good value for cost, with clients noting their effectiveness in delivering results. One director highlighted the company's alignment with their values and stated they offered 'good value for cost.' Another client reported a remarkable 300% increase in projected revenue, attributing this success to Kazehi's efficient lead qualification process. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.Was this helpful?
-
-
$5,000+< $25 / hr10 - 49Singapore, Singapore
Services provided
50% Call Center Services35% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 3 projectsSMCBPO is a provider of Contact Center Services, offering Customer Support and Call Handling solutions. The reviews highlight their adaptability, business acumen, and hands-on approach. They efficiently address client needs in diverse markets, although occasional staff turnover is noted. Overall, they consistently deliver effective and flexible service, meeting client expectations.
Reviews mention Accommodating
Clients have consistently praised SMCBPO for their accommodating nature, particularly in challenging situations. One client noted their 'magical' ability to adapt during business difficulties, highlighting the top-tier service provided. Another emphasized SMCBPO's flexibility in scaling resources as needed, showcasing their responsiveness to project demands. Overall, the sentiment surrounding SMCBPO's accommodating approach is highly positive, with clients expressing confidence in their ability to meet evolving operational needs.-
BPO for Fintech Company
5.0 Jul 10, 2022On the other hand, our project is growing fast and solid. Based on SMCBPO’s responsiveness and ability to accommodate, this is the right choice for no doubt. They can always magically accommodate you when business difficulty arises.
Read Full Review
Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Service for Car Rental Company
5.0 — car rental company in Chinese. They communicated with the client's Chinese intermediaries and rendered other services for their global network. Read moreWas this helpful?
Industry Experience
SMCBPO has demonstrated strong expertise across multiple industries, particularly in financial services, automotive, and hospitality sectors. In financial services, they excelled in handling time-sensitive operations, showcasing their responsiveness and adaptability. In the automotive industry, their digital marketing and customer support services received positive feedback for enhancing customer engagement. In hospitality, SMCBPO effectively established local market support, demonstrating their ability to adapt to diverse operational needs. Overall, clients express high satisfaction with SMCBPO's services in these industries.
Read All ReviewsSelect Industry to see insights
Financial services Automotive Hospitality & leisureWas this helpful?
View projects from:
Was this helpful?
-
-
$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Services provided
50% Email Marketing30% Digital Strategy10% Marketing Strategy +1 service10% Sales OutsourcingSee all 10 projectsThe Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.
Reviews mention Puts the customer first
The Scalelab consistently demonstrates a customer-first approach, as noted by a CEO of a French cake company who praised their ability to understand client needs and deliver exceptional results. The client highlighted their impressive responsiveness, work ethic, and commitment to customer satisfaction, stating, "They are best-in-class, you can trust them blindly." Overall, the sentiment is highly positive, with no suggested areas for improvement.-
Lead Generation Services for French Cake Company
5.0 Nov 11, 2024I was impressed with their work ethic and customer-centric vision.
Read Full Review -
Lead Gen & Email Marketing for Digital Marketing Agency
5.0 Jan 21, 2025Arnaud and Youssef are great people. They genuinely care. They are the kind of people you want in your network because they raise everyone around them. Both are excellent listeners, happy to provide advice and share insights from their own business and they want your success as much as they want their own.
Read Full Review
Was this helpful?
Industry Experience
The Scalelab has successfully operated across various industries including Information Technology, Construction, Advertising & Marketing, Food & Beverages, Financial Services, IT Services, Retail, and Arts & Entertainment. Their strength lies in lead generation, with clients praising their personalized outreach, high engagement rates, and ability to adapt strategies. Overall sentiment is highly positive, particularly in the IT and Financial Services sectors, where they notably enhance client acquisition and revenue generation.
Read All ReviewsSelect Industry to see insights
Retail Information technology Construction Advertising & marketing Food & Beverages Financial services IT Services Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Scalelab's competitive pricing and strong value for money. For instance, one client noted that their pricing fit the budget while delivering high-quality leads, stating they 'can't recommend them enough' for their effectiveness. Another client emphasized that the results justified the cost, generating significant revenue and numerous qualified leads. Overall, the sentiment reflects satisfaction with both the affordability and the substantial return on investment provided by The Scalelab's services.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Content Marketing +1 service20% Social Media MarketingSee all 3 projectsAcepeak is a telecommunications solutions provider specializing in platform development, workflow automation, and customer engagement technology. Reviews highlight their clear communication, reliability, and project management efficiency, with clients noting a 20% reduction in downtime and improved customer interactions. Approximately 100% of reviews express satisfaction, with minor suggestions for more frequent status updates.
Reviews mention Efficient
Clients have consistently praised Acepeak for their efficiency and effective project management. One review highlights a 20% reduction in downtime and a 25% increase in feature release speed, attributing these improvements to Acepeak's streamlined workflows and clear communication. The project manager noted that Acepeak delivered timely results and maintained reliability throughout the engagement, although they suggested that more frequent status updates could enhance tracking progress.-
Custom Software Development for Telecommunications Co
5.0 Jan 2, 2026Acepeak’s project management was smooth and efficient, with clear communication and timely delivery throughout the project. We primarily communicated via email and messaging apps.
Read Full Review
Was this helpful?
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Acepeak highlight strong client satisfaction, emphasizing their effective project management and communication. A telecommunications company reported a 20% reduction in downtime and faster feature releases due to Acepeak's contributions, while another client noted a 20% improvement in response times and a 15-20% resource savings. Clients appreciated Acepeak's reliability and responsiveness, with suggestions for more frequent status updates. Overall, the sentiment is positive, indicating Acepeak is a reliable partner for technical solutions.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Acepeak's competitive pricing, which they found to fit their budgets well. One client noted a 15-20% reduction in resource expenditure due to improved efficiencies, while another reported a 20% decrease in downtime and faster feature releases. Overall, the sentiment is positive regarding value for money, as clients experienced significant improvements in workflow and platform performance relative to their investment.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
100% Sales OutsourcingLion Securisia is a small Singapore, Singapore-based Sales Outsourcing company. The team offers Sales Outsourcing.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves SingaporeServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Accommodating
The reviews for Simply Contact consistently highlight their accommodating nature, with clients noting their responsiveness and adaptability to specific needs. For instance, one client appreciated their ability to quickly tailor strategies and provide support in multiple languages. Another remarked on their exceptional communication and flexibility, stating that they were always willing to adjust to meet project requirements. Overall, the sentiment regarding Simply Contact's accommodating approach is overwhelmingly positive, indicating a strong alignment with client expectations.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
Read Full Review -
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
Read Full Review -
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges. Regular updates and transparent communication ensured we were always informed and confident in the progress being made.
Read Full Review -
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
Read Full Review -
SaaS Customer Support for IT Marketing Agency
5.0 Feb 8, 2021Their project managers are always in touch, we are notified as soon as there is a problem in our system, or if there is something to improve based on customers feedback. I find impressive their ability to adapt to the project requirements. Also, they were able to start quickly.
Read Full Review
Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
View projects from:
Was this helpful?
$1,000+$25 - $49 / hr50 - 249Serves SingaporeServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
Read Full Review -
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999Serves SingaporeServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+Undisclosed10 - 49Singapore
Services provided
80% Sales Outsourcing10% Business Consulting10% Customer Service OutsourcingSparkSales is a small Singapore-based Sales Outsourcing company. Their services include Sales Outsourcing and Business Consulting.
Read more -
$1,000+$25 - $49 / hr2 - 9Singapore
Services provided
100% Call Center ServicesLaunched in 2017, Shiva Call Centre is an answering service company. Their services include Call Center Services.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves SingaporeServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves SingaporeServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
View projects from:
Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
-
$10,000+$300+ / hr10 - 49Singapore, Singapore
Services provided
60% Sales Outsourcing40% Business ConsultingGroWise, a Sales Outsourcing company, is based in Singapore, Singapore. They specialize in Sales Outsourcing and Business Consulting.
Read more -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
40% Sales Outsourcing30% Business Consulting30% Email MarketingKonsyg, a Sales Outsourcing company, was established in 2017. The team focuses on Sales Outsourcing and Email Marketing and is located in Singapore, Singapore.
Read more -
$1,000+< $25 / hr10 - 49Singapore, Singapore
Services provided
23% Call Center Services30% Social Media Marketing25% Sales Outsourcing +2 services12% Back Office Outsourcing10% Customer Service OutsourcingScenes City Telesolutions is a social media marketing firm. They were established in 2012, and their services include Social Media Marketing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
60% Call Center Services20% Cybersecurity20% IT Strategy ConsultingAspirant Technologies is a call center service. They focus on Call Center Services and Cybersecurity and were founded in 2002. The firm is located in Singapore, Singapore.
Read more -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
35% Call Center Services35% Sales Outsourcing30% Demand Generation MarketingLaunched in 1998, Incall Systems Pte Ltd is a midsize Singapore, Singapore-based call center company. Their team provides Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Singapore
Services provided
25% Call Center Services50% Sales Outsourcing25% Back Office OutsourcingLeadSniper is a Sales Outsourcing company. They are in Singapore and have small team. Their team provides Sales Outsourcing and Call Center Services.
Read more -
$5,000+Undisclosed10 - 49Singapore
Services provided
35% Business Consulting35% Corporate Training & Coaching30% Sales OutsourcingHeadquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
Read more -
$5,000+$100 - $149 / hr2 - 9Singapore, Singapore
Services provided
25% Email Marketing25% Sales Outsourcing25% Search Engine Optimization +1 service25% Social Media MarketingWave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization.
Read moreSee All Locations (2)Singapore, Singapore
16 Raffles Quay, Singapore, 048581, Singapore
Singapore, Singapore 0485812 - 5
+65 6403 0303
Was this helpful?
-
$1,000+$150 - $199 / hr10 - 49Singapore, Singapore
Services provided
10% Call Center Services70% Translation20% TranscriptionWordsburg Translations, a small Translation company, is in Singapore, Singapore and London, England. Their services include Translation and Transcription.
Read more -
$100,000+$100 - $149 / hr10 - 49Singapore, Singapore
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (8)Singapore, Singapore
50 Ubi Crescent #01-08 Ubi, TechPark
Singapore, Singapore 4085682 - 5
+65 6415-7140
Was this helpful?
-
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Managed ServicesAnswering service company Computer Guys offers Call Center Services and cloud consulting & SI. They were established in 2010.
Read more -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
20% Accounting20% Customer Service Outsourcing20% Digital Strategy +3 services20% Sales Outsourcing10% Recruiting10% StaffingMelioris is a Digital Strategy company. Located in Singapore, Singapore, their small team focuses on Digital Strategy and Accounting. The company was launched in 2002.
Read more -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
20% Branding20% CRM Consulting and SI20% Direct Marketing +2 services20% Event Marketing20% Sales OutsourcingFounded in 2005, CboxDev is a small branding firm. Their services include Branding and Direct Marketing.
Read more -
$5,000+Undisclosed10 - 49Singapore
Services provided
10% Call Center Services10% Account-Based Marketing10% Branding +7 services10% Demand Generation Marketing10% Digital Strategy10% Event Management10% Event Marketing10% Market Research10% Marketing Strategy10% Sales OutsourcingM4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.
Read more -
$5,000+$100 - $149 / hr50 - 249Singapore, Singapore
Services provided
15% Call Center Services45% IT Managed Services40% IT Staff AugmentationMillennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
Read moreSee All Locations (3)Singapore, Singapore
60 Paya Lebar Road, Paya Lebar Square, #06-26
Singapore, Singapore 4090512 - 5
+65.62.816.731
Was this helpful?
-
$10,000+Undisclosed250 - 999Singapore
Services provided
30% Call Center Services35% Email Marketing20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)Singapore
#06-673, Distrii, 9 Raffles Place Republic Plaza
Singapore 048619656.408.5500
Was this helpful?
-
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Custom Software Development +2 services20% IT Managed Services20% IT Strategy ConsultingHuman Resource Management System is a small custom software development firm based in Singapore, Singapore. The team provides Custom Software Development and Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Singapore
Services provided
20% Call Center Services20% BI & Big Data Consulting & SI20% Back Office Outsourcing +2 services20% Digital Strategy20% IT Managed ServicesVerticurl, a Digital Strategy company, was founded in 2006. The team focuses on Digital Strategy and BI & big data consulting & SI and is in Singapore.
Read more -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
25% Event Marketing25% Sales Outsourcing20% Social Media Marketing +2 services15% Account-Based Marketing15% Email MarketingMidsize Event Marketing company Centrospex, is headquartered in Singapore, Singapore and Bonville, Australia. Their services include Event Marketing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
10% Call Center Services30% Cybersecurity30% IT Managed Services +1 service30% IT Strategy ConsultingSmall IT managed services company Ascendant Technologies, is headquartered in Singapore, Singapore. The team specializes in IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed2 - 9Singapura, Singapore
Services provided
10% Call Center Services30% Cybersecurity30% IT Managed Services +1 service30% IT Strategy ConsultingINovuus Technologies is a small IT managed services company launched in 2000. Their services include IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed2 - 9Singapore
Services provided
20% Ecommerce Marketing20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignReed Tan Digital - Web Design, Lead Generation, Search Engine Optimisation is a Singapore-based social media marketing agency. They provide Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Branding20% Content Marketing20% Marketing Strategy +2 services20% Sales Outsourcing20% Social Media MarketingLocated in Singapore, Singapore, PS & CO is a small branding agency. The team provides Branding and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentStitch Interactive Pte. Ltd. Is a SEO services firm. The small Singapore, Singapore-based team specializes in Search Engine Optimization and Pay Per Click. The agency was established in 2019.
Read more -
$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Communicative
Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.-
B2B Marketing for IT Software
5.0 Oct 28, 2020The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
Read Full Review
Was this helpful?
Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+Undisclosed10,000+Singapore, Singapore
Services provided
20% Call Center Services35% Custom Software Development25% Back Office Outsourcing +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Singapore, Singapore
152 Beach Road, #14-05/06 Gateway
Singapore, Singapore 18972141 - 49
Was this helpful?
-
$250,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services10% AI Development10% Application Testing +7 services10% Blockchain10% Branding10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read more -
UndisclosedUndisclosed10,000+Singapore, Singapore
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Singapore, Singapore
Webhelp Singapore Pte. Ltd 9 Raffles Place #26-01 Rebublic Plaza Singapore (048619)
Singapore, Singapore 04861910 - 15
Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Singapore Call Center Companies & Voice Services
-
UndisclosedUndisclosed1,000 - 9,999Singapore, Singapore
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$50,000+Undisclosed10 - 49Singapore, Singapore
Ability to deliver
26.5/40.016.4/20 Reviews5.5/10 Clients & Experience4.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
26.1/40.016.2/20 Reviews5.9/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Ability to deliver
30.2/40.016.2/20 Reviews6/10 Clients & Experience8.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr2 - 9Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$10,000+$300+ / hr10 - 49Singapore, Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
23% Call Center Services25% Sales Outsourcing52% Other -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Sales Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$5,000+$100 - $149 / hr2 - 9Singapore, Singapore
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$100,000+Undisclosed10,000+Singapore, Singapore
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+$150 - $199 / hr10 - 49Singapore, Singapore
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$100,000+$100 - $149 / hr10 - 49Singapore, Singapore
Ability to deliver
13.2/40.00/20 Reviews8.5/10 Clients & Experience4.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed2 - 9Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get personalized agency matches based on your project goals.