Top Call Center Services & Voice Services in Singapore
37 Companies
List of the Top Singapore Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Callbox
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UndisclosedUndisclosed1,000 - 9,999Singapore, SingaporeServices provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 119 projectsCallbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.
Reviews mention Patient
The overall sentiment regarding Callbox's patience is highly positive. Clients have noted the exceptional patience demonstrated by their sales representative, Gary Sia, who followed up over three years before closing a deal. Feedback highlights that Callbox is organized, methodical, and understanding, with clients remarking on their ability to handle demanding situations with grace. This approach fosters a supportive environment, allowing clients to feel at ease while collaborating on their projects.-
Outbound Sales & Marketing Calls for IT Services Provider
5.0 Feb 26, 2021The most impressive thing about Callbox is that they are kind. They are very patient and IT-HenHouse can be a handful. So they are really patient. They are extremely organized and methodical. Process is important to me. I believe that a sound process leads to a sound product.
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Industry Experience
Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.
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Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Callbox for delivering strong value for money, highlighting their effective lead generation and appointment-setting services. Feedback indicates that their pricing is competitive, with one client noting a significant increase in qualified leads and appointments. Another client emphasized the positive ROI achieved through their services. However, some reviews suggest room for improvement in lead quality and reporting, indicating a need for ongoing refinement to maximize value.Was this helpful?
See All Locations (3)Singapore, Singapore
1 Scotts Road #24-10 Shaw Centre
Singapore, Singapore 2282082 - 5
+ 65 31591112
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company
5.0 Jun 16, 2021From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves SingaporeServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Collaborative
The overall sentiment regarding collaboration with SupportYourApp is highly positive. Clients consistently commend the team's responsiveness and proactive approach. For instance, the Senior Director of Canary Speech noted their 'collaborative and dynamic' nature in meeting needs, while the CTO from the edtech company highlighted 'smooth communication' and 'productive collaboration.' Additionally, the Head of Customer Experience praised the team's professionalism and friendly demeanor, ensuring a seamless workflow. Overall, SupportYourApp is recognized for fostering effective partnerships.-
Call Center Services for Education Company
4.5 May 19, 2023Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. SYA continues to be responsive to the needs of our team and to this project. Issues are followed up, communication is open and dynamic. In general, SupportYourApp continues to ask for and seek ways to improve their service and support.
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Customer Service Outsourcing for Audio Technology Company
5.0 Oct 21, 2025Communication has been excellent, with weekly meetings ensuring everything stays aligned. The team is incredibly friendly and professional, making collaboration seamless and highly effective. Our new agent has become so well integrated with our company that they’ve even started assisting with side projects — a true testament to their dedication and understanding of our operations.
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Customer Service Outsourcing for Vocal Biomaker Tech Company
5.0 Feb 19, 2026The Support Your App team has been very collaborative and dynamic in meeting our needs. Their consistent ask to do more. SupportYourApp actively pushes to receive more tasks, ensuring that they're providing valuable efforts to our organizational goals.
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11 of 14 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been mixed. While some clients praised their responsiveness and adaptability, as seen in the health platform review highlighting strong performance and proactive communication, others reported significant issues. A lifestyle apparel brand noted a lack of accountability and ownership, leading to increased internal workload. Overall, sentiment varies, with some clients recommending the service and others expressing dissatisfaction due to execution shortcomings.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
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$50,000+Undisclosed10 - 49Singapore, Singapore
Services provided
75% Sales Outsourcing25% Corporate RelocationSee all 5 projectsKazehi Global is a multifaceted business solutions company specializing in B2B lead generation and outbound sales services. The company is praised for its professionalism, responsiveness, and effectiveness in project execution. Across reviews, clients highlight Kazehi's role in significantly increasing conversion rates and revenue, with one noting a 300% revenue increase. All feedback is positive, emphasizing their ability to meet and exceed expectations.
Reviews mention Communicative
The feedback regarding Kazehi Global's communication is overwhelmingly positive. Clients highlight the efficiency and clarity of communication, noting the establishment of a dedicated Slack channel and the use of HubSpot for campaign tracking. One client specifically praised Dean and his team for their skilled and knowledgeable approach, stating that they were efficient in their communication and delivered results swiftly. Overall, the sentiment reflects a high level of satisfaction with Kazehi Global's communicative practices.-
Lead Generation for Software Development Firm
5.0 Dec 12, 2021Dean and his team were efficient in their communication, we have setup a channel on slack to communicate via text, and the utilisation of hubspot for the campaign gives us a very detailed breakdown of the status of the campaign at every point.
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Industry Experience
Kazehi Global has demonstrated expertise across industries such as Education, Business Services, and Software Development. Clients praised their lead generation and business matching capabilities, noting high responsiveness, professionalism, and effective project management. Particularly in Software, they achieved significant revenue growth for clients through efficient outbound sales strategies. Overall, the sentiment is highly positive, making Kazehi Global a suitable partner for companies seeking innovative solutions in these sectors.
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Education Business services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Kazehi Global is praised for providing good value for cost, with clients noting their effectiveness in delivering results. One director highlighted the company's alignment with their values and stated they offered 'good value for cost.' Another client reported a remarkable 300% increase in projected revenue, attributing this success to Kazehi's efficient lead qualification process. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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$5,000+< $25 / hr10 - 49Singapore, Singapore
Services provided
50% Call Center Services35% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 3 projectsSMCBPO is a provider of Contact Center Services, offering Customer Support and Call Handling solutions. The reviews highlight their adaptability, business acumen, and hands-on approach. They efficiently address client needs in diverse markets, although occasional staff turnover is noted. Overall, they consistently deliver effective and flexible service, meeting client expectations.
Reviews mention Accommodating
Clients have consistently praised SMCBPO for their accommodating nature, particularly in challenging situations. One client noted their 'magical' ability to adapt during business difficulties, highlighting the top-tier service provided. Another emphasized SMCBPO's flexibility in scaling resources as needed, showcasing their responsiveness to project demands. Overall, the sentiment surrounding SMCBPO's accommodating approach is highly positive, with clients expressing confidence in their ability to meet evolving operational needs.-
BPO for Fintech Company
5.0 Jul 10, 2022On the other hand, our project is growing fast and solid. Based on SMCBPO’s responsiveness and ability to accommodate, this is the right choice for no doubt. They can always magically accommodate you when business difficulty arises.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Service for Car Rental Company
5.0 — car rental company in Chinese. They communicated with the client's Chinese intermediaries and rendered other services for their global network. Read moreWas this helpful?
Industry Experience
SMCBPO has demonstrated strong expertise across multiple industries, particularly in financial services, automotive, and hospitality sectors. In financial services, they excelled in handling time-sensitive operations, showcasing their responsiveness and adaptability. In the automotive industry, their digital marketing and customer support services received positive feedback for enhancing customer engagement. In hospitality, SMCBPO effectively established local market support, demonstrating their ability to adapt to diverse operational needs. Overall, clients express high satisfaction with SMCBPO's services in these industries.
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Financial services Automotive Hospitality & leisureWas this helpful?
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$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Services provided
50% Email Marketing30% Digital Strategy10% Marketing Strategy +1 service10% Sales OutsourcingSee all 10 projectsThe Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.
Reviews mention High-quality work
The feedback regarding Scalelab highlights their delivery of high-quality work, with clients noting impressive metrics such as 60-80% open rates and 30-50% reply rates on email campaigns. One client emphasized the positive brand impact of personalized outreach, stating that even non-interested prospects often responded positively. Another client praised Scalelab's unique ability to engage senior stakeholders effectively. Overall, clients express high satisfaction with Scalelab's expertise, approach, and the tangible results achieved through their collaboration.-
Successful B2B Lead Generation for Financial Services Firm
5.0 Sep 9, 2021They are a lead generation machine. Because they engage with people who don't know us yet, it's SUPER important to make the best first impression on email or linkedin. The responses we get are so positive, even when people don't have a need they usually say they are impressed by how personalised the emails are. It's very good for our brand.
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Digital Marketing for IT Services Company
5.0 Aug 27, 2021In 3 months they have generated more meetings than we had in a whole year and these were qualified. We're launching now a Demo with the Ritz Carlton so I must say I like the approach. The results and the approach. They are able to get very senior people interested to talk to us.
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Lead Generation & Email Marketing for Online Arts Concept
5.0 Jul 6, 2021The email campaigns they send are performing very well. On average they get us up to 80% open rate, 50% reply rate and generate 10 leads from that. Thanks to their initiatives we've already covered the cost of engaging them for the year. I think they're really good at creating the best first impression.
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Industry Experience
The Scalelab has successfully operated across various industries including Information Technology, Construction, Advertising & Marketing, Food & Beverages, Financial Services, IT Services, Retail, and Arts & Entertainment. Their strength lies in lead generation, with clients praising their personalized outreach, high engagement rates, and ability to adapt strategies. Overall sentiment is highly positive, particularly in the IT and Financial Services sectors, where they notably enhance client acquisition and revenue generation.
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Retail Information technology Construction Advertising & marketing Food & Beverages Financial services IT Services Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Scalelab's competitive pricing and strong value for money. For instance, one client noted that their pricing fit the budget while delivering high-quality leads, stating they 'can't recommend them enough' for their effectiveness. Another client emphasized that the results justified the cost, generating significant revenue and numerous qualified leads. Overall, the sentiment reflects satisfaction with both the affordability and the substantial return on investment provided by The Scalelab's services.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Content Marketing +1 service20% Social Media MarketingSee all 3 projectsAcepeak is a telecommunications solutions provider specializing in platform development, workflow automation, and customer engagement technology. Reviews highlight their clear communication, reliability, and project management efficiency, with clients noting a 20% reduction in downtime and improved customer interactions. Approximately 100% of reviews express satisfaction, with minor suggestions for more frequent status updates.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, clients have praised Acepeak for their effective communication and project management. One telecommunications company highlighted a 20% improvement in platform stability and a 25% faster feature release rate after collaborating with Acepeak. Another client noted enhanced workflow efficiency and a 20% reduction in response times due to improved customer engagement solutions. Overall, feedback reflects a strong sentiment of satisfaction, with suggestions for more frequent status updates as a potential area for improvement.Was this helpful?
Industry Experience
Acepeak has demonstrated strong expertise in the telecommunications industry, receiving positive feedback for their ability to enhance customer engagement, streamline workflows, and develop features effectively. Clients noted improved platform stability, reduced downtime, and more efficient communication, leading to significant performance gains. The overall sentiment reflects reliability and responsiveness, making Acepeak a suitable partner for companies seeking digital solutions and support in telecommunications.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Acepeak's competitive pricing, which they found to fit their budgets well. One client noted a 15-20% reduction in resource expenditure due to improved efficiencies, while another reported a 20% decrease in downtime and faster feature releases. Overall, the sentiment is positive regarding value for money, as clients experienced significant improvements in workflow and platform performance relative to their investment.Was this helpful?
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
100% Sales OutsourcingLion Securisia is a small Singapore, Singapore-based Sales Outsourcing company. The team offers Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves SingaporeServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Proactive
Clients consistently express a positive sentiment regarding Simply Contact's proactive approach. Feedback highlights their responsiveness and adaptability, with one client noting their "proactive communication" that ensures a smooth workflow. Another client praised their ability to suggest improvements and innovations, stating it was "truly impressive." Overall, Simply Contact is recognized for their commitment to delivering tailored solutions and maintaining high-quality service across various projects, leaving clients fully satisfied with their engagement.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.
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Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Serves SingaporeServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999Serves SingaporeServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Professional
Clients consistently commend Valoris Center for their professionalism and responsiveness. One client noted their 'high flexibility' and 'professional service,' while another highlighted their 'proactive approach' and 'commitment to results.' The Director of Customer Experience emphasized Valoris' ability to deliver on time and maintain high service standards, even amidst challenges. Overall, the sentiment is overwhelmingly positive, indicating that Valoris Center is a reliable partner capable of meeting diverse project needs.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Valoris Center is an excellent and reliable partner to work with in achieving these objectives. Moreover, the lead evaluation service provided by Valoris significantly increases the quality of the leads we submit to our dealers to be converted in sales. Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills. They consistently maintain a professional and customer-focused approach.
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Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business. What impressed us most about Valoris was their ability to maintain high service standards under various circumstances. Our company underwent a significant rebranding process and faced technical system challenges, yet the Valoris team consistently demonstrated resilience, professionalism, and kept their strong commitment to delivering exceptional service.
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Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024The project management team was highly professional, consistently bringing innovative ideas to the table and delivering the expected results. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
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$5,000+Undisclosed10 - 49Singapore
Services provided
80% Sales Outsourcing10% Business Consulting10% Customer Service OutsourcingSparkSales is a small Singapore-based Sales Outsourcing company. Their services include Sales Outsourcing and Business Consulting.
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$1,000+$25 - $49 / hr2 - 9Singapore
Services provided
100% Call Center ServicesLaunched in 2017, Shiva Call Centre is an answering service company. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Serves SingaporeServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
9 of 10 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
In the past six months, clients have generally praised A-SALES AB for their structured project management and effective lead generation strategies, consistently booking 10-22 qualified meetings per month. Notable feedback includes their ability to tailor outreach for specific industries, such as healthcare and construction, resulting in increased pipeline momentum. However, one review highlighted significant dissatisfaction regarding communication and deliverables, indicating a lack of transparency and professionalism in that instance. Overall sentiment leans positive, with clients appreciating their expertise and responsiveness.Was this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves SingaporeServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries, including retail, real estate, utilities, hospitality, and insurance. Reviews highlight their effectiveness in enhancing customer service operations, achieving improved satisfaction rates, and efficient inquiry management. Notable strengths include multichannel support, operational reliability, and adaptability to client needs. Overall sentiment across industries is highly positive, making Assistring LLC a suitable partner for organizations seeking to enhance customer experience and operational efficiency.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Assistring LLC for delivering excellent value for money, with several noting that their pricing aligns well with budgetary constraints. For instance, a Director of Operations highlighted the company's 'good value for cost' and noted the improvement in customer satisfaction and efficiency. Another client remarked on achieving a significant increase in sales and customer loyalty due to Assistring's effective services. Overall, the sentiment is highly positive, emphasizing both affordability and quality.Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$10,000+$300+ / hr10 - 49Singapore, Singapore
Services provided
60% Sales Outsourcing40% Business ConsultingGroWise, a Sales Outsourcing company, is based in Singapore, Singapore. They specialize in Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
40% Sales Outsourcing30% Business Consulting30% Email MarketingKonsyg, a Sales Outsourcing company, was established in 2017. The team focuses on Sales Outsourcing and Email Marketing and is located in Singapore, Singapore.
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$1,000+< $25 / hr10 - 49Singapore, Singapore
Services provided
23% Call Center Services30% Social Media Marketing25% Sales Outsourcing +2 services12% Back Office Outsourcing10% Customer Service OutsourcingScenes City Telesolutions is a social media marketing firm. They were established in 2012, and their services include Social Media Marketing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
60% Call Center Services20% Cybersecurity20% IT Strategy ConsultingAspirant Technologies is a call center service. They focus on Call Center Services and Cybersecurity and were founded in 2002. The firm is located in Singapore, Singapore.
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UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
35% Call Center Services35% Sales Outsourcing30% Demand Generation MarketingLaunched in 1998, Incall Systems Pte Ltd is a midsize Singapore, Singapore-based call center company. Their team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Singapore
Services provided
25% Call Center Services50% Sales Outsourcing25% Back Office OutsourcingLeadSniper is a Sales Outsourcing company. They are in Singapore and have small team. Their team provides Sales Outsourcing and Call Center Services.
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$5,000+Undisclosed10 - 49Singapore
Services provided
35% Business Consulting35% Corporate Training & Coaching30% Sales OutsourcingHeadquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
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$5,000+$100 - $149 / hr2 - 9Singapore, Singapore
Services provided
25% Email Marketing25% Sales Outsourcing25% Search Engine Optimization +1 service25% Social Media MarketingWave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization.
Read moreSee All Locations (2)Singapore, Singapore
16 Raffles Quay, Singapore, 048581, Singapore
Singapore, Singapore 0485812 - 5
+65 6403 0303
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$1,000+$150 - $199 / hr10 - 49Singapore, Singapore
Services provided
10% Call Center Services70% Translation20% TranscriptionWordsburg Translations, a small Translation company, is in Singapore, Singapore and London, England. Their services include Translation and Transcription.
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$100,000+$100 - $149 / hr10 - 49Singapore, Singapore
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (8)Singapore, Singapore
50 Ubi Crescent #01-08 Ubi, TechPark
Singapore, Singapore 4085682 - 5
+65 6415-7140
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UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Managed ServicesAnswering service company Computer Guys offers Call Center Services and cloud consulting & SI. They were established in 2010.
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
20% Accounting20% Customer Service Outsourcing20% Digital Strategy +3 services20% Sales Outsourcing10% Recruiting10% StaffingMelioris is a Digital Strategy company. Located in Singapore, Singapore, their small team focuses on Digital Strategy and Accounting. The company was launched in 2002.
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
20% Branding20% CRM Consulting and SI20% Direct Marketing +2 services20% Event Marketing20% Sales OutsourcingFounded in 2005, CboxDev is a small branding firm. Their services include Branding and Direct Marketing.
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$5,000+Undisclosed10 - 49Singapore
Services provided
10% Call Center Services10% Account-Based Marketing10% Branding +7 services10% Demand Generation Marketing10% Digital Strategy10% Event Management10% Event Marketing10% Market Research10% Marketing Strategy10% Sales OutsourcingM4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.
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$5,000+$100 - $149 / hr50 - 249Singapore, Singapore
Services provided
15% Call Center Services45% IT Managed Services40% IT Staff AugmentationMillennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
Read moreSee All Locations (3)Singapore, Singapore
60 Paya Lebar Road, Paya Lebar Square, #06-26
Singapore, Singapore 4090512 - 5
+65.62.816.731
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$10,000+Undisclosed250 - 999Singapore
Services provided
30% Call Center Services35% Email Marketing20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)Singapore
#06-673, Distrii, 9 Raffles Place Republic Plaza
Singapore 048619656.408.5500
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UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Custom Software Development +2 services20% IT Managed Services20% IT Strategy ConsultingHuman Resource Management System is a small custom software development firm based in Singapore, Singapore. The team provides Custom Software Development and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Singapore
Services provided
20% Call Center Services20% BI & Big Data Consulting & SI20% Back Office Outsourcing +2 services20% Digital Strategy20% IT Managed ServicesVerticurl, a Digital Strategy company, was founded in 2006. The team focuses on Digital Strategy and BI & big data consulting & SI and is in Singapore.
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UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
25% Event Marketing25% Sales Outsourcing20% Social Media Marketing +2 services15% Account-Based Marketing15% Email MarketingMidsize Event Marketing company Centrospex, is headquartered in Singapore, Singapore and Bonville, Australia. Their services include Event Marketing and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
10% Call Center Services30% Cybersecurity30% IT Managed Services +1 service30% IT Strategy ConsultingSmall IT managed services company Ascendant Technologies, is headquartered in Singapore, Singapore. The team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Singapura, Singapore
Services provided
10% Call Center Services30% Cybersecurity30% IT Managed Services +1 service30% IT Strategy ConsultingINovuus Technologies is a small IT managed services company launched in 2000. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Singapore
Services provided
20% Ecommerce Marketing20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignReed Tan Digital - Web Design, Lead Generation, Search Engine Optimisation is a Singapore-based social media marketing agency. They provide Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Branding20% Content Marketing20% Marketing Strategy +2 services20% Sales Outsourcing20% Social Media MarketingLocated in Singapore, Singapore, PS & CO is a small branding agency. The team provides Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentStitch Interactive Pte. Ltd. Is a SEO services firm. The small Singapore, Singapore-based team specializes in Search Engine Optimization and Pay Per Click. The agency was established in 2019.
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$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Experienced
Clients express a highly positive sentiment regarding Swivelt's experience, highlighting their over 20 years in the industry and the quality of work delivered. One client noted the effectiveness of the team, which included a PPC expert, graphic designer, and content writer, emphasizing their friendly communication and ability to meet requirements. The swift increase in brand awareness and lead generation within 15 days further underscores Swivelt's expertise, with no areas for improvement identified by the client.-
B2B Marketing for IT Software
5.0 Oct 28, 2020Over 20 Years of experience, Quality of the work, and very friendly people.
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Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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$5,000+Undisclosed10,000+Singapore, Singapore
Services provided
20% Call Center Services35% Custom Software Development25% Back Office Outsourcing +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Singapore, Singapore
152 Beach Road, #14-05/06 Gateway
Singapore, Singapore 18972141 - 49
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$250,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services10% AI Development10% Application Testing +7 services10% Blockchain10% Branding10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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UndisclosedUndisclosed10,000+Singapore, Singapore
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Singapore, Singapore
Webhelp Singapore Pte. Ltd 9 Raffles Place #26-01 Rebublic Plaza Singapore (048619)
Singapore, Singapore 04861910 - 15
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Singapore Call Center Companies & Voice Services
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UndisclosedUndisclosed1,000 - 9,999Singapore, Singapore
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$50,000+Undisclosed10 - 49Singapore, Singapore
Ability to deliver
26.5/40.016.4/20 Reviews5.5/10 Clients & Experience4.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
26.1/40.016.2/20 Reviews5.9/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Ability to deliver
30.2/40.016.2/20 Reviews6/10 Clients & Experience8.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr2 - 9Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$10,000+$300+ / hr10 - 49Singapore, Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
23% Call Center Services25% Sales Outsourcing52% Other -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Sales Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$5,000+$100 - $149 / hr2 - 9Singapore, Singapore
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$100,000+Undisclosed10,000+Singapore, Singapore
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+$150 - $199 / hr10 - 49Singapore, Singapore
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$100,000+$100 - $149 / hr10 - 49Singapore, Singapore
Ability to deliver
13.2/40.00/20 Reviews8.5/10 Clients & Experience4.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed2 - 9Singapore, Singapore
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0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other
Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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