Top Call Center Services & Voice Services in Singapore
37 Companies
List of the Top Singapore Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review -
Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
Read Full Review -
Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
Read Full Review -
Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$5,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
$5,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Exceeds expectations
Select VoiceCom has consistently exceeded client expectations, evidenced by their ability to double annual sales from $4M to $8M. Clients commend their reliability in project management, noting they deliver on time and go above and beyond in recruitment, campaign management, and training. One client highlighted the exceptional quality of service and commitment to team culture, stating, 'They always bend over backwards for us even in the most difficult times like COVID lockdowns.' Overall, sentiment reflects high satisfaction and trust.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
Read Full Review
Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
-
-
Callbox
VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
UndisclosedUndisclosed1,000 - 9,999SingaporeServices provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 119 projectsCallbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.
29 of 57 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 57 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Cybersecurity Solutions Provider
4.5 — Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. Read moreWas this helpful?
Industry Experience
Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.
Read All ReviewsSelect Industry to see insights
Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & musicWas this helpful?
View projects from:
This provider is fluent in 6 languages:
- Mandarin
- English
- Spanish
- Portuguese
- Vietnamese
- Cantonese
See All Locations (2)Singapore
1 Scotts Road #24-10 Shaw Centre
Singapore 2282082 - 5
+ 65 31591112
-
$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
Read Full Review -
Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
Read Full Review
Was this helpful?
6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
-
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 76 projectsSupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.
Reviews mention Adaptable
The reviews indicate a strong sentiment regarding SupportYourApp's adaptability. Clients frequently highlighted their ability to seamlessly integrate with internal operations and scale teams according to project needs. One client noted their 'exceptional' self-education and quick response to additional tasks, while another emphasized the positive communication and readiness to adapt. Overall, the feedback reflects a high level of satisfaction with SupportYourApp's flexibility and responsiveness to client requirements.-
Customer Support Services & Chatbot Dev for Software Company
5.0 Jun 16, 2020They’re flexible and have the ability to adapt to any new changes, challenges, and improvements. When we wanted to launch a new team to handle a new type of request, they set up a new team for us in less than a week. We fully educated the team and started working in a week, which was really impressive.
Read Full Review -
Customer Support Services for VR Fitness App
5.0 Dec 4, 2025Seamless integration with our internal operations. High support during onboarding and easy access to the team for feedback, resource expansion, etc. High quality talent consistently and very adaptable to scaling business needs. Genuine care for business objectives and priorities.
Read Full Review
Was this helpful?
11 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.Was this helpful?
29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
See All Locations (3)DSR, Argentina
Libertador Avenue 2442, 4th Floor, Olivos
DSR, Argentina B16362 - 5
$1,000+< $25 / hr250 - 999Serves SingaporeServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Customized support
Clients have expressed strong satisfaction with HelpSquad's customized support, noting their willingness to adapt services based on changing needs. One client highlighted that the solution 'just worked' and praised the personalized service and technical proficiency at a competitive price. Overall, the sentiment reflects a high level of approval, with no reported areas for improvement, indicating HelpSquad's effective responsiveness and tailored approach to client requirements.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025They were also very willing to support our needs to scale up or down as our needs changed. The distinction here is their personalized level of service and broad technical depth for the cost.
Read Full Review
Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves SingaporeServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
View projects from:
-
-
$50,000+Undisclosed10 - 49Singapore, Singapore
Services provided
75% Sales Outsourcing25% Corporate RelocationSee all 5 projectsKazehi Global is a multifaceted business solutions company specializing in B2B lead generation and outbound sales services. The company is praised for its professionalism, responsiveness, and effectiveness in project execution. Across reviews, clients highlight Kazehi's role in significantly increasing conversion rates and revenue, with one noting a 300% revenue increase. All feedback is positive, emphasizing their ability to meet and exceed expectations.
Reviews mention Communicative
The feedback regarding Kazehi Global's communication is overwhelmingly positive. Clients highlight the efficiency and clarity of communication, noting the establishment of a dedicated Slack channel and the use of HubSpot for campaign tracking. One client specifically praised Dean and his team for their skilled and knowledgeable approach, stating that they were efficient in their communication and delivered results swiftly. Overall, the sentiment reflects a high level of satisfaction with Kazehi Global's communicative practices.-
Lead Generation for Software Development Firm
5.0 Dec 12, 2021Dean and his team were efficient in their communication, we have setup a channel on slack to communicate via text, and the utilisation of hubspot for the campaign gives us a very detailed breakdown of the status of the campaign at every point.
Read Full Review
Was this helpful?
Industry Experience
Kazehi Global has demonstrated expertise across industries such as Education, Business Services, and Software Development. Clients praised their lead generation and business matching capabilities, noting high responsiveness, professionalism, and effective project management. Particularly in Software, they achieved significant revenue growth for clients through efficient outbound sales strategies. Overall, the sentiment is highly positive, making Kazehi Global a suitable partner for companies seeking innovative solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Education Business services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Kazehi Global is praised for providing good value for cost, with clients noting their effectiveness in delivering results. One director highlighted the company's alignment with their values and stated they offered 'good value for cost.' Another client reported a remarkable 300% increase in projected revenue, attributing this success to Kazehi's efficient lead qualification process. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.Was this helpful?
-
-
$5,000+< $25 / hr10 - 49Singapore, Singapore
Services provided
50% Call Center Services35% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 3 projectsSMCBPO is a provider of Contact Center Services, offering Customer Support and Call Handling solutions. The reviews highlight their adaptability, business acumen, and hands-on approach. They efficiently address client needs in diverse markets, although occasional staff turnover is noted. Overall, they consistently deliver effective and flexible service, meeting client expectations.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Service for Car Rental Company
5.0 — car rental company in Chinese. They communicated with the client's Chinese intermediaries and rendered other services for their global network. Read moreWas this helpful?
Industry Experience
SMCBPO has demonstrated strong expertise across multiple industries, particularly in financial services, automotive, and hospitality sectors. In financial services, they excelled in handling time-sensitive operations, showcasing their responsiveness and adaptability. In the automotive industry, their digital marketing and customer support services received positive feedback for enhancing customer engagement. In hospitality, SMCBPO effectively established local market support, demonstrating their ability to adapt to diverse operational needs. Overall, clients express high satisfaction with SMCBPO's services in these industries.
Read All ReviewsSelect Industry to see insights
Financial services Automotive Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SMCBPO is recognized for its competitive pricing and exceptional value for money. Clients noted that SMCBPO outperformed competitors in terms of service quality and flexibility, with one client stating, 'We believe they can provide us the best service considering our needs.' Another client highlighted the firm's cost-effective solutions, emphasizing their eagerness to understand products for better customer support. Overall, feedback indicates satisfaction with the cost relative to the quality of service provided.Was this helpful?
View projects from:
-
$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Services provided
50% Email Marketing30% Digital Strategy10% Marketing Strategy +1 service10% Sales OutsourcingSee all 10 projectsThe Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.
Reviews mention Timely
Clients have consistently praised The Scalelab for their timely delivery and responsiveness. One reviewer noted that all project deliverables were completed on schedule, with regular updates provided through bi-weekly meetings. The client expressed high satisfaction with the accuracy and reliability of the work, stating, 'Everything was delivered on time, very accurately.' Overall, the sentiment regarding timeliness is overwhelmingly positive, highlighting The Scalelab's commitment to meeting deadlines.-
Lead Generation Services for French Cake Company
5.0 Nov 11, 2024Everything was delivered on time, very accurately and regularly reported, and we had bi-weekly video meetings.
Read Full Review -
Email Marketing for Interior Design Company
4.0 Mar 26, 2025The project is primarily ongoing, so the project management is limited to infrequent changes to the strategy and marketing messaging. All the deliverables are provided on time and proactively.
Read Full Review -
Lead Generation for Regulatory Data Technology Company
5.0 Mar 26, 2025They set up a dedicated Slack channel for real-time communication, which made collaboration easy and efficient. We had weekly reports that gave us clear visibility into lead performance, and bi-weekly catch-ups to review progress, align on priorities, and make necessary refinements. Deliverables were consistently on time, and the team was highly responsive to our evolving needs.
Read Full Review
Was this helpful?
Industry Experience
The Scalelab has successfully operated across various industries including Information Technology, Construction, Advertising & Marketing, Food & Beverages, Financial Services, IT Services, Retail, and Arts & Entertainment. Their strength lies in lead generation, with clients praising their personalized outreach, high engagement rates, and ability to adapt strategies. Overall sentiment is highly positive, particularly in the IT and Financial Services sectors, where they notably enhance client acquisition and revenue generation.
Read All ReviewsSelect Industry to see insights
Retail Information technology Construction Advertising & marketing Food & Beverages Financial services IT Services Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Scalelab's competitive pricing and strong value for money. For instance, one client noted that their pricing fit the budget while delivering high-quality leads, stating they 'can't recommend them enough' for their effectiveness. Another client emphasized that the results justified the cost, generating significant revenue and numerous qualified leads. Overall, the sentiment reflects satisfaction with both the affordability and the substantial return on investment provided by The Scalelab's services.Was this helpful?
View projects from:
-
-
$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Content Marketing +1 service20% Social Media MarketingSee all 3 projectsAcepeak is a telecommunications solutions provider specializing in platform development, workflow automation, and customer engagement technology. Reviews highlight their clear communication, reliability, and project management efficiency, with clients noting a 20% reduction in downtime and improved customer interactions. Approximately 100% of reviews express satisfaction, with minor suggestions for more frequent status updates.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Acepeak reflect a positive sentiment, highlighting their effective communication and project management. Clients noted significant improvements in platform stability and workflow efficiency, with one client experiencing a 20% reduction in downtime and a 25% faster feature release rate. Another client praised Acepeak for enhancing customer engagement and resource efficiency, achieving a 20% improvement in response times. Overall, clients expressed satisfaction with the outcomes, though some suggested more frequent status updates could enhance tracking.Was this helpful?
Industry Experience
Acepeak has demonstrated strong expertise in the telecommunications industry, receiving positive feedback for their ability to enhance customer engagement, streamline workflows, and develop features effectively. Clients noted improved platform stability, reduced downtime, and more efficient communication, leading to significant performance gains. The overall sentiment reflects reliability and responsiveness, making Acepeak a suitable partner for companies seeking digital solutions and support in telecommunications.
Read All ReviewsSelect Industry to see insights
TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Acepeak's competitive pricing, which they found to fit their budgets well. One client noted a 15-20% reduction in resource expenditure due to improved efficiencies, while another reported a 20% decrease in downtime and faster feature releases. Overall, the sentiment is positive regarding value for money, as clients experienced significant improvements in workflow and platform performance relative to their investment.Was this helpful?
View projects from:
-
UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
100% Sales OutsourcingLion Securisia is a small Singapore, Singapore-based Sales Outsourcing company. The team offers Sales Outsourcing.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Unique expertise
Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.-
Customer & Ticket Support Services for Beauty Tech Company
5.0 Mar 17, 2023I'm impressed with their ability to stand out in an industry that usually blends in with one another.
Read Full Review
Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves SingaporeServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Innovative
Clients have highlighted Simply Contact's innovative approach to customer service, noting their remarkable adaptability and proactive problem-solving capabilities. One client specifically praised their ability to tailor solutions to meet unique needs, stating, 'The adaptability and innovation Simply Contact brings to customer service are remarkable.' Overall, the sentiment regarding their innovative services is highly positive, reflecting satisfaction with the customized and effective service delivery.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.
Read Full Review -
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
Read Full Review
Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
View projects from:
$1,000+$25 - $49 / hr50 - 249Serves SingaporeServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Communicative
The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
-
-
$5,000+Undisclosed10 - 49Singapore
Services provided
80% Sales Outsourcing10% Business Consulting10% Customer Service OutsourcingSparkSales is a small Singapore-based Sales Outsourcing company. Their services include Sales Outsourcing and Business Consulting.
Read more -
$1,000+$25 - $49 / hr2 - 9Singapore
Services provided
100% Call Center ServicesLaunched in 2017, Shiva Call Centre is an answering service company. Their services include Call Center Services.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves SingaporeServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Flexible
The sentiment surrounding flexibility in client feedback is overwhelmingly positive. Clients consistently highlight Valoris Center's adaptability to their specific needs, with one noting their proactive approach in handling unique demands and unplanned topics. Another client emphasized their ability to adjust during peak times, showcasing a strong alignment with client expectations. Overall, Valoris Center is recognized for its responsiveness and commitment to providing tailored solutions, reinforcing their reputation as a flexible partner.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
Read Full Review -
Outbound Call Center Service for Automobile Company
5.0 Feb 21, 2023We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
Read Full Review -
Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
Read Full Review -
Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
Read Full Review -
Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
Read Full Review
Was this helpful?
1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client reviews of Valoris Center highlight their exceptional customer service and proactive project management. Clients noted impressive metrics, such as a 95% SLA achievement and a 92% customer satisfaction rate. Feedback emphasizes their alignment with client values, flexibility in understanding business needs, and consistent delivery on time. However, suggestions for improvement include enhancing ticket distribution processes and offering more consultancy on digital solutions. Overall, sentiment remains highly positive, establishing Valoris as a trusted partner.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
View projects from:
$1,000+< $25 / hr50 - 249Serves SingaporeServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
Reviews mention Adaptable
Overall, client feedback indicates a strong sentiment of adaptability from Belkins. Clients praised the company's ability to quickly adjust strategies based on ongoing feedback, as exemplified by one client noting, 'Belkins quickly adapted and delivered results.' Another remarked on their 'flexibility combined with the high quality of leads they provided.' This responsiveness to changing needs and conditions has led to successful outcomes, with clients expressing satisfaction in the collaborative process and the effectiveness of Belkins' tailored approaches.-
Email Marketing for Software Company
5.0 Jul 3, 2024Belkins' project management was excellent; they always maintained clear communication and adapted quickly to our feedback. Their expertise and the effectiveness of their tailored outreach strategies were particularly impressive. Additionally, the strong, collaborative relationship between our teams greatly contributed to our success.
Read Full Review -
Lead Generation & Email Outreach for Software Development Co
5.0 Jan 5, 2024Belkins were incredibly responsive to our needs, adapting seamlessly to any changes or requests we had. It really felt like they were in tune with our goals and committed to helping us succeed. What really caught our attention with Belkins was their approach to testing and experimenting.
Read Full Review -
Sales Outsourcing Services for Wholesale Lumber Company
5.0 Nov 3, 2023They also were very responsive to our needs, adapting their research approach as we provided feedback on the leads. What really made Belkins stand out was their flexibility combined with the high quality of leads they provided. They adapted their strategy to our feedback with ease, ensuring that not only did the process stay on track, but also that the leads we received were of the highest relevance and potential for our business.
Read Full Review -
Email Marketing & Sales Outsourcing for Software Company
5.0 Sep 28, 2023Their responsiveness to our needs was impressive. They promptly addressed inquiries and adjustments, ensuring a smooth and collaborative working relationship. Their ability to adapt to changing requirements and maintain open lines of communication greatly contributed to the project's success.
Read Full Review -
Lead Generation for Thermal Management Solutions Company
5.0 Mar 21, 2023The workflow between your team and Belkins was very productive and transparent. We were able to discuss and adapt our strategy to focus on lead quality rather than quantity. Belkins showed a high degree of flexibility and adaptability, making changes to their approach when needed, and always working closely with us to ensure that we achieved our goals.
Read Full Review
Was this helpful?
6 of 7 reviews are 5 stars5 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Over the past six months, clients have consistently praised Belkins for their effective lead generation and project management. One client noted a significant ROI with 78 appointments and a 3.6x return, while another highlighted 137 qualified demos booked. The team's professionalism, clear communication, and deep understanding of clients' needs were repeatedly mentioned as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Belkins' exceptional value for money, noting their ability to deliver high-quality leads and appointments at competitive rates. One client mentioned achieving a 3.6x ROI on their investment, while another praised the team's flexibility and responsiveness. Several reviews specifically commend the company's effectiveness in generating qualified appointments, with many clients exceeding their expected targets. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Belkins' services, reinforcing their reputation as a reliable partner in lead generation.Was this helpful?
See All Locations (4)Kyiv, Ukraine
Volodymyrska St, 101
Kyiv, Ukraine 0200050 - 75
0674659513
$1,000+< $25 / hr50 - 249Serves SingaporeServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Detail-oriented
Clients consistently praised A-SALES AB for their detail-oriented approach, emphasizing their meticulous attention to market specifics. One client noted their ability to curate leads that precisely matched criteria, resulting in high-quality sales meetings and low email bounce rates. Another highlighted their proactive communication and timely project management, affirming that all deliverables were met punctually. Overall, the sentiment reflects a strong appreciation for the company's dedication to detail and quality in service delivery.-
Sales Outsourcing for Consulting Company
5.0 Sep 22, 2025Attention to detail per market. They are extremely knowledgeable, and are not afraid to say "no, this won't work because..."
Read Full Review
Was this helpful?
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
-
-
$10,000+$300+ / hr10 - 49Singapore, Singapore
Services provided
60% Sales Outsourcing40% Business ConsultingGroWise, a Sales Outsourcing company, is based in Singapore, Singapore. They specialize in Sales Outsourcing and Business Consulting.
Read more -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
40% Sales Outsourcing30% Business Consulting30% Email MarketingKonsyg, a Sales Outsourcing company, was established in 2017. The team focuses on Sales Outsourcing and Email Marketing and is located in Singapore, Singapore.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves SingaporeServices provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingSee all 10 projectsAssistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.
9 of 10 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated expertise across various industries, including Real Estate, Utilities, Retail, Insurance, Hospitality & Leisure, and Consumer Products. Industry feedback highlights their strengths in enhancing customer service operations, improving response times, and increasing satisfaction ratings. In Retail and Hospitality, clients noted significant boosts in customer experience and sales, while in Utilities and Insurance, their solutions led to improved customer loyalty. Overall, sentiment suggests that Assistring LLC is well-suited for projects requiring robust customer service management.
Read All ReviewsSelect Industry to see insights
Real estate Utilities Retail Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
See All Locations (1)Shah Faisal Town, Pakistan
B-28 Taj center Shah Faisal Colony
Shah Faisal Town, Pakistan 75230201 - 250
+923400255599
$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
Read more -
$1,000+< $25 / hr10 - 49Singapore, Singapore
Services provided
23% Call Center Services30% Social Media Marketing25% Sales Outsourcing +2 services12% Back Office Outsourcing10% Customer Service OutsourcingScenes City Telesolutions is a social media marketing firm. They were established in 2012, and their services include Social Media Marketing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
60% Call Center Services20% Cybersecurity20% IT Strategy ConsultingAspirant Technologies is a call center service. They focus on Call Center Services and Cybersecurity and were founded in 2002. The firm is located in Singapore, Singapore.
Read more -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
35% Call Center Services35% Sales Outsourcing30% Demand Generation MarketingLaunched in 1998, Incall Systems Pte Ltd is a midsize Singapore, Singapore-based call center company. Their team provides Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Singapore
Services provided
25% Call Center Services50% Sales Outsourcing25% Back Office OutsourcingLeadSniper is a Sales Outsourcing company. They are in Singapore and have small team. Their team provides Sales Outsourcing and Call Center Services.
Read more -
$5,000+Undisclosed10 - 49Singapore
Services provided
35% Business Consulting35% Corporate Training & Coaching30% Sales OutsourcingHeadquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
Read more -
$5,000+$100 - $149 / hr2 - 9Singapore, Singapore
Services provided
25% Email Marketing25% Sales Outsourcing25% Search Engine Optimization +1 service25% Social Media MarketingWave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization.
Read moreSee All Locations (2)Singapore, Singapore
16 Raffles Quay, Singapore, 048581, Singapore
Singapore, Singapore 0485812 - 5
+65 6403 0303
-
$1,000+$150 - $199 / hr10 - 49Singapore, Singapore
Services provided
10% Call Center Services70% Translation20% TranscriptionWordsburg Translations, a small Translation company, is in Singapore, Singapore and London, England. Their services include Translation and Transcription.
Read more -
$100,000+$100 - $149 / hr10 - 49Singapore, Singapore
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (7)Singapore, Singapore
50 Ubi Crescent #01-08 Ubi, TechPark
Singapore, Singapore 4085682 - 5
+65 6415-7140
-
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Managed ServicesAnswering service company Computer Guys offers Call Center Services and cloud consulting & SI. They were established in 2010.
Read more -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
20% Accounting20% Customer Service Outsourcing20% Digital Strategy +3 services20% Sales Outsourcing10% Recruiting10% StaffingMelioris is a Digital Strategy company. Located in Singapore, Singapore, their small team focuses on Digital Strategy and Accounting. The company was launched in 2002.
Read more -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
20% Branding20% CRM Consulting and SI20% Direct Marketing +2 services20% Event Marketing20% Sales OutsourcingFounded in 2005, CboxDev is a small branding firm. Their services include Branding and Direct Marketing.
Read more -
$5,000+Undisclosed10 - 49Singapore
Services provided
10% Call Center Services10% Account-Based Marketing10% Branding +7 services10% Demand Generation Marketing10% Digital Strategy10% Event Management10% Event Marketing10% Market Research10% Marketing Strategy10% Sales OutsourcingM4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.
Read more -
$5,000+$100 - $149 / hr50 - 249Singapore, Singapore
Services provided
15% Call Center Services45% IT Managed Services40% IT Staff AugmentationMillennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
Read moreSee All Locations (3)Singapore, Singapore
60 Paya Lebar Road, Paya Lebar Square, #06-26
Singapore, Singapore 4090512 - 5
+65.62.816.731
-
$10,000+Undisclosed250 - 999Singapore
Services provided
30% Call Center Services35% Email Marketing20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)Singapore
#06-673, Distrii, 9 Raffles Place Republic Plaza
Singapore 048619656.408.5500
-
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Custom Software Development +2 services20% IT Managed Services20% IT Strategy ConsultingHuman Resource Management System is a small custom software development firm based in Singapore, Singapore. The team provides Custom Software Development and Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Singapore
Services provided
20% Call Center Services20% BI & Big Data Consulting & SI20% Back Office Outsourcing +2 services20% Digital Strategy20% IT Managed ServicesVerticurl, a Digital Strategy company, was founded in 2006. The team focuses on Digital Strategy and BI & big data consulting & SI and is in Singapore.
Read more -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
25% Event Marketing25% Sales Outsourcing20% Social Media Marketing +2 services15% Account-Based Marketing15% Email MarketingMidsize Event Marketing company Centrospex, is headquartered in Singapore, Singapore and Bonville, Australia. Their services include Event Marketing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
10% Call Center Services30% Cybersecurity30% IT Managed Services +1 service30% IT Strategy ConsultingSmall IT managed services company Ascendant Technologies, is headquartered in Singapore, Singapore. The team specializes in IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed2 - 9Singapura, Singapore
Services provided
10% Call Center Services30% Cybersecurity30% IT Managed Services +1 service30% IT Strategy ConsultingINovuus Technologies is a small IT managed services company launched in 2000. Their services include IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed2 - 9Singapore
Services provided
20% Ecommerce Marketing20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignReed Tan Digital - Web Design, Lead Generation, Search Engine Optimisation is a Singapore-based social media marketing agency. They provide Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Branding20% Content Marketing20% Marketing Strategy +2 services20% Sales Outsourcing20% Social Media MarketingLocated in Singapore, Singapore, PS & CO is a small branding agency. The team provides Branding and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentStitch Interactive Pte. Ltd. Is a SEO services firm. The small Singapore, Singapore-based team specializes in Search Engine Optimization and Pay Per Click. The agency was established in 2019.
Read more -
$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Creative
Swivelt has received positive feedback regarding their creativity in project execution. Clients noted that the software developed was not only effective but also enhanced the efficiency of their sales teams. One client specifically highlighted Swivelt as 'fast, accurate, and creative,' indicating a strong appreciation for their innovative approaches. Overall, the sentiment towards Swivelt's creative capabilities is highly favorable, with no reported areas for improvement.-
Salesforce Implementation for IT Company
5.0 Mar 20, 2020The company is described as fast, accurate, and creative, which highlights their ability to deliver innovative solutions efficiently.
Read Full Review
Was this helpful?
Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
View projects from:
-
-
$5,000+Undisclosed10,000+Singapore, Singapore
Services provided
20% Call Center Services35% Custom Software Development25% Back Office Outsourcing +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (8)Singapore, Singapore
152 Beach Road, #14-05/06 Gateway
Singapore, Singapore 18972141 - 49
-
$250,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services10% AI Development10% Application Testing +7 services10% Blockchain10% Branding10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read more -
UndisclosedUndisclosed10,000+Singapore, Singapore
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Singapore, Singapore
Webhelp Singapore Pte. Ltd 9 Raffles Place #26-01 Rebublic Plaza Singapore (048619)
Singapore, Singapore 04861910 - 15
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Singapore Call Center Companies & Voice Services
-
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$50,000+Undisclosed10 - 49Singapore, Singapore
Ability to deliver
26.5/40.016.4/20 Reviews5.5/10 Clients & Experience4.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
26.1/40.016.2/20 Reviews5.9/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Ability to deliver
30.6/40.016.6/20 Reviews6/10 Clients & Experience8.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr2 - 9Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$10,000+$300+ / hr10 - 49Singapore, Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
23% Call Center Services25% Sales Outsourcing52% Other -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Sales Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$5,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$100,000+Undisclosed10,000+Singapore, Singapore
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+$150 - $199 / hr10 - 49Singapore, Singapore
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$100,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
13.2/40.00/20 Reviews8.5/10 Clients & Experience4.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed2 - 9Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.