Top Call Center Services & Voice Services in Singapore

Ratings Updated: May 22, 2025

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36 Companies

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36 Companies

Country: Singapore

List of the Top Singapore Call Center Companies & Voice Services

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Hugo Inc.

5.0 26 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Singapore

Services provided

20% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Reliable

Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co

5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (7)

$200,000 to $999,999 (6)

$10,000 to $49,000 (2)

What Clients Have Said

Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.

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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months

In recent reviews, clients have praised Hugo Inc. for their efficient project management and ability to scale operations effectively. One CMO highlighted their success in reducing partner integration time from three weeks to one, alongside improved customer satisfaction metrics. The team's proactive approach and stability, particularly within their Africa-based operations, were noted as significant advantages. Overall sentiment reflects strong satisfaction, with clients commending Hugo's responsiveness and alignment with company values.

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Callbox

4.6 119 reviews

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Premier Verified

Undisclosed

Undisclosed

250 - 999

Singapore

Services provided

10% Call Center Services

60% Sales Outsourcing

20% Customer Service Outsourcing +1 service

10% Back Office Outsourcing

Callbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.

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Reviews mention Timely

Overall, clients express a positive sentiment regarding Callbox's timeliness and responsiveness. One client noted, "The response time was very quick," while another emphasized, "They always deliver on time." Multiple reviews highlight effective communication and adherence to deadlines, with comments like, "Their communication has been seamless, and they always deliver on time" and "They’re consistently on time, on budget, and on delivery." This consistent feedback underscores Callbox's reliability in meeting project timelines.

Lead Generation for B2B Managed IT Services Provider

4.0 Oct 3, 2022

The slidedeck was professionally designed, communication was clear, and efficient time wise. The most impressive about Callbox was the response time was very quick. I filled a form out around 1:00 AM and they engaged me immediately.

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Lead Generation for Dental Care Company

5.0 May 3, 2022

Their workflow is very effective, and they deliver on time. The reporting and follow-up with any deliverable we agreed to. There is always different ways of how you accomplish the same objective.

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Call Center Services for International Logistics Firm

5.0 Apr 19, 2022

Their communication has been seamless, and they always deliver on time. They were very effective in communicating what they were going to deliver and kept every promise they made.

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Lead Generation for Web Conferencing SaaS

4.0 Nov 18, 2021

Callbox is good at project management. They’ve delivered the required number of leads on time with our sales cycle and within our budget. We communicate through emails and weekly calls to review performance.

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Call Center Services for IT Services Company

5.0 Aug 26, 2021

We have weekly emails and weekly calls, on top of that, monthly reports. We primarily use Whatsapp and email to communicate. They are quick to respond and delivers what we request.

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29 of 57 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Cybersecurity Solutions Provider

4.5 — Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (68)

Less than $10,000 (18)

$50,000 to $199,999 (18)

$200,000 to $999,999 (2)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently express satisfaction with Callbox's value for money, noting that their pricing is competitive and aligns with the quality of service provided. Several reviews highlight significant ROI, with one client reporting a 30% return on investment from their campaigns. The overall sentiment reflects that Callbox delivers high-quality leads and appointments, often exceeding expectations in volume and conversion rates, making them a worthwhile investment for businesses seeking effective lead generation solutions.

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Australia (5)

Belgium (1)

Canada (5)

France (1)

Germany (1)

Hong Kong (2)

India (1)

Iraq (1)

Israel (1)

Japan (4)

Malaysia (1)

New Zealand (2)

Singapore (19)

Vietnam (1)

Thailand (1)

United States (64)

England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Business Consulting

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Reliable

Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.

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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company

5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (4)

$200,000 to $999,999 (1)

$10,000,000 + (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

What Clients Have Said

Clients generally perceive TDCX as providing good value for money, with many highlighting their competitive pricing relative to the quality of service delivered. For instance, one client noted TDCX's ability to scale services while maintaining high standards, contributing to a significant cost reduction per case. However, some feedback indicated that pricing could be more competitive. Overall, the sentiment is positive, with clients appreciating the balance of cost and service quality.

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Germany (1)

Singapore (7)

Spain (1)

United States (1)

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memoryBlue

4.7 23 reviews
Verified

$5,000+

Undisclosed

250 - 999

Singapore

Services provided

15% Call Center Services

25% Sales Outsourcing

10% Account-Based Marketing +5 services

10% Content Marketing

10% Demand Generation Marketing

10% Digital Strategy

10% Email Marketing

10% Marketing Strategy

memoryBlue - formerly Operatix, specializes in outbound call center services, offering sales development and generating qualified leads. Reviewers consistently praise the company's knowledge, responsiveness, and ability to adapt to changing client needs. Approximately 85% of reviews highlight their effectiveness in booking sales meetings and lead generation, while some note areas for improvement in team stability and internal best practices sharing.

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Reviews mention Communicative

Operatix has consistently received positive feedback regarding their communication. Clients have noted that team members, such as Deborah and Fiona, are engaging, responsive, and effective in maintaining seamless communication through various channels, including Slack and email. One client highlighted the management team's promptness in addressing needs and ensuring satisfaction, while another emphasized the collaborative nature of their interactions. Overall, the sentiment surrounding Operatix's communicative approach is overwhelmingly favorable.

Business Dev Work for Digital Employee Experience Platform

4.0 Jul 19, 2023

Deborah has been very engaging from the start, always getting in touch with us to make sure we had everything we needed, and making sure we were satisfied with Laurens and Operatix. I have been most impressed with how the Operatix management team (George, Deborah, Ben) is always very responsive, very good at communicating information on time, and overall on top on things.

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Lead Gen for Cybersecurity Platform

5.0 Jul 5, 2023

Operatix is very communicative across our dedicated slack channel, email and in our scheduled weekly meetings, and their reporting template shared weekly. They are a very professionally run organization that focuses on process and communication as well as the core results. If we run into any unique opportunities, or issues, or need to change strategy I have faith that we will be able to manage that collaboratively.

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Outbound Prospecting for Digital Consumer Intelligence Firm

4.0 Dec 14, 2022

Their communication is seamless, quick, and efficient.

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2 of 7 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Meeting Scheduling for XDR Company

5.0 — An XDR company hired memoryBlue (formerly Operatix)to assist in scheduling quality meetings for their sales reps. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (8)

$10,000 to $49,000 (7)

$200,000 to $999,999 (2)

Less than $10,000 (1)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients generally perceive Operatix as providing good value for money, often highlighting their pricing as a key factor in their selection. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another mentioned their 'risk/reward' model as a confidence builder. Overall, feedback reflects satisfaction with the results delivered relative to the investment, with many clients reporting exceeding expectations in lead generation and pipeline growth.

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France (1)

Israel (1)

Switzerland (2)

United States (10)

England (5)

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Kazehi Global

5.0 5 reviews

$50,000+

Undisclosed

10 - 49

Singapore, Singapore

Services provided

75% Sales Outsourcing

25% Corporate Relocation

Kazehi Global is a multifaceted business solutions company specializing in B2B lead generation and outbound sales services. The company is praised for its professionalism, responsiveness, and effectiveness in project execution. Across reviews, clients highlight Kazehi's role in significantly increasing conversion rates and revenue, with one noting a 300% revenue increase. All feedback is positive, emphasizing their ability to meet and exceed expectations.

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Reviews mention Creative

Kazehi Global received positive feedback regarding their creativity, particularly in problem-solving. A client noted their 'responsiveness' and 'creativity in problem-solving' as standout qualities, highlighting the firm's ability to design and deliver quality business matching projects effectively. The overall sentiment reflects a strong appreciation for Kazehi's innovative approaches and their competence in addressing client needs.

B2B Services for Management Consulting Firm

5.0 Jun 30, 2022

Kazehi Global's team was very responsive. Responsiveness, creativity in problem-solving was most impressive or unique about this company.

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

$50,000 to $199,999 (1)

Less than $10,000 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently highlight Kazehi Global's competitive pricing and exceptional value for money. One client noted their selection was influenced by 'good value for cost,' while another emphasized the 'shockingly fast' results leading to a 300% increase in projected revenue. Overall, feedback reflects a strong sentiment of satisfaction regarding the return on investment and the effectiveness of their services, reinforcing Kazehi Global's reputation as a reliable partner for business growth.

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SMCBPO

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Singapore, Singapore

Services provided

50% Call Center Services

35% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

SMCBPO is a provider of Contact Center Services, offering Customer Support and Call Handling solutions. The reviews highlight their adaptability, business acumen, and hands-on approach. They efficiently address client needs in diverse markets, although occasional staff turnover is noted. Overall, they consistently deliver effective and flexible service, meeting client expectations.

See all 3 projects
Reviews mention Understands their clients' needs

SMCBPO demonstrates a strong understanding of client needs, as highlighted by a Managing Director who praised their eagerness to comprehend products for better content creation and customer support. The client noted that SMCBPO's team was responsive to feedback and proactive in addressing customer concerns, enhancing overall service quality. This positive sentiment indicates that SMCBPO prioritizes client requirements effectively, contributing to a successful partnership.

Digital Marketing Services for Car Trading Business

5.0 Jun 15, 2022

We were impressed with their team eagerness to understand our products, this way, they could make suitable contents and answer customer’s queries better. They are responsive to our feedback on the social media contents and constantly make them better. For customer support, the team highlight some customer’s concerns and suggestions which are valuable for our sales team.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service for Car Rental Company

5.0 — car rental company in Chinese. They communicated with the client's Chinese intermediaries and rendered other services for their global network. Read more

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Average Project Cost Breakdown

Less than $10,000 (1)

$50,000 to $199,999 (1)

$10,000 to $49,000 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have praised SMCBPO for its cost-effective solutions and exceptional value for money. One client noted they selected SMCBPO due to its superior pricing structure compared to competitors, emphasizing their ability to accommodate flexibility. Another client appreciated the eagerness of SMCBPO's team to understand their needs, which enhanced the quality of service provided. Overall, the sentiment reflects satisfaction with SMCBPO's pricing relative to the high-quality service delivered.

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Germany (1)

Singapore (1)

United States (1)

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The Scalelab

4.9 10 reviews

$1,000+

$100 - $149 / hr

10 - 49

Singapore, Singapore

Services provided

50% Email Marketing

30% Digital Strategy

10% Marketing Strategy +1 service

10% Sales Outsourcing

The Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.

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Reviews mention Personable

The Scalelab has received positive feedback for their personable approach, which resonates well with clients' values. One CEO noted their 'very human approach' to lead generation, while a Brand Manager highlighted the 'creativity' and 'personalization' in their messaging. Clients appreciated the team's strong communication skills and proactive nature, emphasizing that they felt well-supported throughout the process. Overall, the sentiment is overwhelmingly favorable, with clients feeling that Scalelab effectively engages prospects and enhances their brand image.

Successful B2B Lead Generation for Financial Services Firm

5.0 Sep 9, 2021

The responses we get are so positive, even when people don't have a need they usually say they are impressed by how personalised the emails are. It's very good for our brand. Because they engage with people who don't know us yet, it's SUPER important to make the best first impression on email or linkedin.

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Average Project Cost Breakdown

$10,000 to $49,000 (4)

Less than $10,000 (2)

$50,000 to $199,999 (1)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently highlight The Scalelab's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. For instance, one client remarked on the 'great value for cost,' while another emphasized that their collaboration justified the investment by generating significant leads and revenue. Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, reinforcing The Scalelab's reputation as a worthwhile investment for lead generation efforts.

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3 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months

Recent reviews for The Scalelab highlight their exceptional lead generation capabilities and client-centric approach. Clients from various industries commend the team for delivering high-quality leads and maintaining effective communication through regular updates and meetings. Specific feedback praises their responsiveness, collaborative spirit, and ability to adapt strategies quickly. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction with results and no significant areas for improvement identified.

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Australia (1)

Germany (1)

Hong Kong (5)

England (1)

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SparkSales

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Singapore

Services provided

80% Sales Outsourcing

10% Business Consulting

10% Customer Service Outsourcing

SparkSales is a small Singapore-based Sales Outsourcing company. Their services include Sales Outsourcing and Business Consulting.
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Shiva Call Centre

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Singapore

Services provided

100% Call Center Services

Launched in 2017, Shiva Call Centre is an answering service company. Their services include Call Center Services.
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Konsyg

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Singapore, Singapore

Services provided

40% Sales Outsourcing

30% Business Consulting

30% Email Marketing

Konsyg, a Sales Outsourcing company, was established in 2017. The team focuses on Sales Outsourcing and Email Marketing and is located in Singapore, Singapore.
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Scenes City Telesolutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Singapore, Singapore

Services provided

23% Call Center Services

30% Social Media Marketing

25% Sales Outsourcing +2 services

12% Back Office Outsourcing

10% Customer Service Outsourcing

Scenes City Telesolutions is a social media marketing firm. They were established in 2012, and their services include Social Media Marketing and Sales Outsourcing.
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Aspirant Technologies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Singapore, Singapore

Services provided

60% Call Center Services

20% Cybersecurity

20% IT Strategy Consulting

Aspirant Technologies is a call center service. They focus on Call Center Services and Cybersecurity and were founded in 2002. The firm is located in Singapore, Singapore.
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Incall Systems Pte Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Singapore, Singapore

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Demand Generation Marketing

Launched in 1998, Incall Systems Pte Ltd is a midsize Singapore, Singapore-based call center company. Their team provides Call Center Services and Sales Outsourcing.
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LeadSniper

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Singapore

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Back Office Outsourcing

LeadSniper is a Sales Outsourcing company. They are in Singapore and have small team. Their team provides Sales Outsourcing and Call Center Services.
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1000Steps

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Singapore

Services provided

35% Business Consulting

35% Corporate Training & Coaching

30% Sales Outsourcing

Headquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
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HiveMind Global

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Singapore, Singapore

Services provided

20% AI Consulting

20% Business Consulting

20% Digital Strategy +2 services

20% IT Strategy Consulting

20% Sales Outsourcing

HiveMind Global is a Digital Strategy company in Singapore, Singapore. Established in 2022, the team offers Digital Strategy and IT strategy consulting.
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Wordsburg Translations

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Singapore, Singapore

Services provided

10% Call Center Services

70% Translation

20% Transcription

Wordsburg Translations is a Translation company. They are located in Singapore, Singapore and London, England. Their team provides Translation and Transcription.
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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

Singapore, Singapore

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Computer Guys

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Singapore, Singapore

Services provided

25% Call Center Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Managed Services

Answering service company Computer Guys offers Call Center Services and cloud consulting & SI. They were established in 2010.
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Melioris

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Singapore, Singapore

Services provided

20% Accounting

20% Customer Service Outsourcing

20% Digital Strategy +3 services

20% Sales Outsourcing

10% Recruiting

10% Staffing

Melioris is a Digital Strategy company. Located in Singapore, Singapore, their small team focuses on Digital Strategy and Accounting. The company was launched in 2002.
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CboxDev

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Singapore, Singapore

Services provided

20% Branding

20% CRM Consulting and SI

20% Direct Marketing +2 services

20% Event Marketing

20% Sales Outsourcing

Founded in 2005, CboxDev is a small branding firm. Their services include Branding and Direct Marketing.
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M4U Marketing

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Singapore

Services provided

10% Call Center Services

10% Account-Based Marketing

10% Branding +7 services

10% Demand Generation Marketing

10% Digital Strategy

10% Event Management

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

M4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.
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Millennium Technology Services

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Singapore, Singapore

Services provided

15% Call Center Services

45% IT Managed Services

40% IT Staff Augmentation

Millennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
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MarketOne International

Not yet reviewed

$10,000+

Undisclosed

250 - 999

Singapore

Services provided

30% Call Center Services

35% Email Marketing

20% Marketing Strategy +2 services

10% Conversion Optimization

5% Sales Outsourcing

MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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Human Resource Management System

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Singapore, Singapore

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Custom Software Development +2 services

20% IT Managed Services

20% IT Strategy Consulting

Human Resource Management System is a small custom software development firm based in Singapore, Singapore. The team provides Custom Software Development and Call Center Services.
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Execo

4.9 12 reviews

$10,000+

Undisclosed

250 - 999

Singapore, Singapore

Services provided

50% Back Office Outsourcing

20% Sales Outsourcing

10% Account-Based Marketing +2 services

10% Demand Generation Marketing

10% Search Engine Optimization

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.

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Reviews mention Communicative

Overall, client feedback highlights Execo's strong communication skills, with multiple clients noting their responsiveness and proactive engagement. One client emphasized that communication was 'always great' and that the team was 'super responsive,' while another remarked on the 'extremely responsive team' and their ability to meet all deadlines. Clients appreciated the regular meetings and the use of communication tools like Slack, which facilitated effective collaboration.

Digital Marketing for Digital Asset Management Platform

5.0 Feb 7, 2023

We had weekly calls between our GTM teams (sales, marketing, leadership) and the Aspire team. We also had weekly meetings between our Marketing Director and the Aspire team for additional execution and planning. They would also proactively reach out and interview Subject Matter Experts to develop content. We also utilized Slack. Communications was always great and they are super responsive.

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Digital Marketing Services for SaaS Company

5.0 Feb 2, 2022

Extremely responsive team, one of the aspects we like the most about our collaboration. We have weekly online meetings to discuss topics at hand, in addition to a shared Slack channel where we communicate daily. All deadlines are met.

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BDR Services for On-Demand Medical Learning Service

4.5 Sep 1, 2021

Excellent. Great communication and responsiveness.

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Average Project Cost Breakdown

$50,000 to $199,999 (5)

$10,000 to $49,000 (3)

$200,000 to $999,999 (2)

Less than $10,000 (1)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently express satisfaction with Execo's pricing and value for money, noting that their services fit within budget constraints while delivering high-quality outcomes. One client highlighted Execo's operational excellence and ability to meet deadlines, stating that their expectations were exceeded. Another praised the company's sensitivity to budget while optimizing marketing campaigns. Overall, the sentiment reflects a strong appreciation for the return on investment and the comprehensive support provided by Execo.

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Canada (1)

Singapore (1)

United States (10)

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Verticurl

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Singapore

Services provided

20% Call Center Services

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing +2 services

20% Digital Strategy

20% IT Managed Services

Verticurl, a Digital Strategy company, was founded in 2006. The team focuses on Digital Strategy and BI & big data consulting & SI and is in Singapore.
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One Pro Solution

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Singapore, Singapore

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% Document Digitization & Management

10% HR Consulting

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

One Pro Solution is a social media marketing agency founded in 2020. The company focuses on Social Media Marketing and Search Engine Optimization, and is midsize.
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Centrospex

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Singapore, Singapore

Services provided

25% Event Marketing

25% Sales Outsourcing

20% Social Media Marketing +2 services

15% Account-Based Marketing

15% Email Marketing

Midsize Event Marketing company Centrospex, is headquartered in Singapore, Singapore and Bonville, Australia. Their services include Event Marketing and Sales Outsourcing.
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S2M-group

4.7 11 reviews

$10,000+

$25 - $49 / hr

50 - 249

Singapore, Singapore

Services provided

65% Sales Outsourcing

25% Marketing Strategy

10% Other Marketing

S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.

See all 11 projects
Reviews mention Communicative

Clients have consistently praised S2M-group for their effective communication throughout the project lifecycle. One client noted that S2M maintained 'open and consistent communication' via weekly reports and biweekly alignment calls, promptly addressing any concerns. Another client highlighted that S2M was 'good at communicating' and provided timely feedback, which facilitated proactive problem-solving. Overall, the sentiment reflects a strong appreciation for S2M's communicative approach, contributing positively to project success.

Lead Generation for Software Company

5.0 May 22, 2023

S2M's project management was effective, and they consistently communicated with us through bi-weekly alignment calls, weekly reports, and emails to ensure transparency throughout the project. Additionally, S2M was able to deliver items on time and responded promptly to any needs or concerns raised by our company. S2M impressed us by tailoring their lead generation approach to our needs and target audience, using customized data-driven methods.

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Lead Generation for Telecommunications Company

5.0 Mar 29, 2023

Have a good communication with them through email and call, timely response and reposts. Will proactively discover new accounts that can be expanded and shared with us. Example: If encountering difficulties in the project, S2M will proactively seek solutions and provide us with timely feedback through email and calls. They will provide very useful market intelligence.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

$50,000 to $199,999 (1)

What Clients Have Said

Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.

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Australia (1)

Germany (1)

Singapore (2)

Spain (2)

United States (2)

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Ascendant Technologies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Singapore, Singapore

Services provided

10% Call Center Services

30% Cybersecurity

30% IT Managed Services +1 service

30% IT Strategy Consulting

Small IT managed services company Ascendant Technologies, is headquartered in Singapore, Singapore. The team specializes in IT managed services and Cybersecurity.
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iNovuus Technologies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Singapura, Singapore

Services provided

10% Call Center Services

30% Cybersecurity

30% IT Managed Services +1 service

30% IT Strategy Consulting

INovuus Technologies is a small IT managed services company launched in 2000. Their services include IT managed services and Cybersecurity.
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Appointment Setter Online

5.0 5 reviews

$1,000+

Undisclosed

1,000 - 9,999

Singapore, Singapore

Services provided

70% Call Center Services

30% Sales Outsourcing

Appointment Setter Online specializes in Contact Center Services, focusing on inbound call center management and telephonic support. They have received positive feedback for their professional and detail-oriented approach, with reviewers noting improved scheduling efficiency and effective communication. Approximately 100% of the feedback highlights their adaptability and alignment with client communication styles.

See all 5 projects
Reviews mention Detail-oriented

Clients consistently praised Appointment Setter Online for their detail-oriented approach, highlighting their professionalism and timely delivery. One feedback noted, 'They showed up on time, were professional, and were detail-oriented,' emphasizing their effective communication and adaptability to scheduling changes. The organized calendar management and timely confirmations of appointments further reinforced the positive sentiment regarding their meticulousness in handling tasks.

Inbound Appointment Setting for Music School

5.0 Apr 14, 2025

They showed up on time, were professional, and were detail-oriented. Communication was always clear and they adapted quickly to changes in scheduling, maintaining an organized calendar while confirming students in a timely manner.

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said

Clients consistently highlight Appointment Setter Online's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and 'Good value for cost,' emphasizing affordability without compromising quality. Another remarked on their 'great culture fit' and 'good value for cost,' reinforcing positive sentiment regarding cost-effectiveness. Overall, clients appreciate the balance between cost and service quality, contributing to a favorable view of the company's pricing structure.

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3 of 3 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months

In the past six months, clients have praised Appointment Setter Online for their effective communication, timely execution, and proactive approach to lead generation. Notably, one client highlighted improved appointment bookings and engagement, while another noted their courteous treatment of authors. However, there were suggestions for enhancing follow-up strategies and targeted outreach to niche audiences. Overall, the sentiment is positive, emphasizing good value for cost and alignment with client goals.

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small $1,000 Up to 80 Qualified Appointments per month medium $2,000 Up to 200 Qualified Appointments per month large $3,500 Up to 500+ Qualified Appointments per month

Award Winning Appointment Setting Team

Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.

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Reed Tan Digital - Web Design, Lead Generation, Search Engine Optimisation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Singapore

Services provided

20% Ecommerce Marketing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Reed Tan Digital - Web Design, Lead Generation, Search Engine Optimisation is a Singapore-based social media marketing agency. They provide Social Media Marketing and Search Engine Optimization.
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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Singapore, Singapore

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

See all 2 projects
Reviews mention Communicative

Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.

B2B Marketing for IT Software

5.0 Oct 28, 2020

The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

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Average Project Cost Breakdown

Less than $10,000 (2)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have expressed satisfaction with Swivelt's cost-effectiveness and overall value for money. One client noted the impressive results achieved in brand awareness and lead generation within a short timeframe, highlighting the quality of work delivered. Another client praised the development of a CRM tool that significantly improved their sales process, emphasizing the speed and accuracy of Swivelt's services. Overall, the sentiment regarding pricing and value is positive, with no reported areas for improvement.

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Indonesia (1)

Malaysia (1)

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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Singapore

Services provided

10% Call Center Services

10% AI Development

10% Application Testing +7 services

10% Blockchain

10% Branding

10% Custom Software Development

10% Customer Service Outsourcing

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Singapore, Singapore

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Callbox

2 Kazehi Global

3 SMCBPO

4 The Scalelab

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 4 Singapore Call Center Companies & Voice Services

Callbox

Undisclosed

Undisclosed

250 - 999

Singapore

Ability to deliver

36.1/40.0

18.6/20 Reviews

10/10 Clients & Experience

7.5/10 Market Presence

Service focus

10% Call Center Services

60% Sales Outsourcing

30% Other

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Kazehi Global

$50,000+

Undisclosed

10 - 49

Singapore, Singapore

Ability to deliver

26.7/40.0

16.6/20 Reviews

5.5/10 Clients & Experience

4.7/10 Market Presence

Service focus

75% Sales Outsourcing

25% Other

View Profile Visit Website
SMCBPO

$5,000+

< $25 / hr

10 - 49

Singapore, Singapore

Ability to deliver

26.1/40.0

16.2/20 Reviews

5.9/10 Clients & Experience

4/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
The Scalelab

$1,000+

$100 - $149 / hr

10 - 49

Singapore, Singapore

Ability to deliver

31.4/40.0

17.4/20 Reviews

6/10 Clients & Experience

8.1/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
SparkSales

$5,000+

Undisclosed

10 - 49

Singapore

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

80% Sales Outsourcing

20% Other

View Profile Visit Website
Shiva Call Centre

$1,000+

$25 - $49 / hr

2 - 9

Singapore

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Call Center Services

View Profile Visit Website
Konsyg

Undisclosed

Undisclosed

50 - 249

Singapore, Singapore

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

40% Sales Outsourcing

60% Other

View Profile Visit Website
Scenes City Telesolutions

$1,000+

< $25 / hr

10 - 49

Singapore, Singapore

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

23% Call Center Services

25% Sales Outsourcing

52% Other

View Profile Visit Website
Aspirant Technologies

Undisclosed

Undisclosed

10 - 49

Singapore, Singapore

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

40% Other

View Profile Visit Website
Incall Systems Pte Ltd

Undisclosed

Undisclosed

50 - 249

Singapore, Singapore

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% Call Center Services

35% Sales Outsourcing

30% Other

View Profile Visit Website
LeadSniper

Undisclosed

Undisclosed

10 - 49

Singapore

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

50% Sales Outsourcing

25% Other

View Profile Visit Website
1000Steps

$5,000+

Undisclosed

10 - 49

Singapore

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Sales Outsourcing

70% Other

View Profile Visit Website
HiveMind Global

$10,000+

$50 - $99 / hr

10 - 49

Singapore, Singapore

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website
Wordsburg Translations

$1,000+

$150 - $199 / hr

10 - 49

Singapore, Singapore

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

View Profile Visit Website
BYG Advantage

$100,000+

$100 - $149 / hr

10 - 49

Singapore, Singapore

Ability to deliver

13.2/40.0

0/20 Reviews

8.5/10 Clients & Experience

4.7/10 Market Presence

Service focus

70% Sales Outsourcing

30% Other

View Profile Visit Website
TDCX

$100,000+

Undisclosed

10,000+

Singapore

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

20% Sales Outsourcing

70% Other

View Profile Visit Website
Computer Guys

Undisclosed

Undisclosed

2 - 9

Singapore, Singapore

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

75% Other

View Profile Visit Website
Melioris

Undisclosed

Undisclosed

10 - 49

Singapore, Singapore

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website
CboxDev

Undisclosed

Undisclosed

10 - 49

Singapore, Singapore

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website

Latest Call Centers Articles

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How to Build a Budget for Call Center Services [With Template]

Updated January 2, 2025

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated December 18, 2024

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Top Call Center Services & Voice Services in Singapore

List of the Top Singapore Call Center Companies & Voice Services

Reviews mention Reliable

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Back Office Outsourcing for E-Commerce Co

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Reviewed 1 time in the past 6 months

Reviews mention Timely

Lead Generation for B2B Managed IT Services Provider

Lead Generation for Dental Care Company

Call Center Services for International Logistics Firm

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Reviews mention Personable

Successful B2B Lead Generation for Financial Services Firm

Average Project Cost Breakdown

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Reviewed 4 times in the past 6 months

Reviews mention Communicative

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Digital Marketing Services for SaaS Company

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Reviews mention Communicative

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Reviews mention Detail-oriented

Inbound Appointment Setting for Music School

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Reviewed 3 times in the past 6 months

Award Winning Appointment Setting Team

Reviews mention Communicative

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Get closer to kicking off your next project today

Why Trust Clutch

List of the Top 4 Singapore Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

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