Top Call Center Services & Voice Services in Jamaica

Ratings Updated: December 7, 2025

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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More responsive than most other service providers

Helpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Select VoiceCom highlights their exceptional organizational skills and responsiveness, with comments noting a communication turnaround within 24 hours. Clients appreciate their personalized approach and alignment with company values, which fosters a strong cultural fit. One client specifically praised the successful sourcing and hiring of a talented team, emphasizing Select VoiceCom's openness to suggestions and adaptability. Overall sentiment reflects high satisfaction with their services and no identified areas for improvement.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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ContactPoint 360

4.7 3 reviews

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Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a customer experience and outsourcing company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and back-office tasks. The majority of reviews highlight their professionalism, responsiveness, and ability to improve customer satisfaction scores and response times. Approximately 100% of reviewers commend their commitment to quality and ability to scale services efficiently.

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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of ContactPoint 360 highlight their professionalism, responsiveness, and effective project management. Clients commend the company's ability to significantly improve customer satisfaction and reduce response times while efficiently managing both inbound and outbound support. Specific feedback notes their strong organizational skills and commitment to quality assurance. While some clients suggested minor improvements in reporting formats, overall sentiment remains highly positive, with many praising their scalable solutions and supportive leadership.
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1 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised ContactPoint360 for providing excellent value for money, citing their competitive pricing and effective solutions. One client highlighted that the company's pricing fit their budget while delivering good value for the cost. Another noted significant improvements in customer satisfaction and service quality, emphasizing the company's professionalism and responsiveness. Overall, the sentiment regarding cost and value is highly positive, with clients appreciating the quality of service relative to the investment made.
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Cairo, Egypt

Maadi, Technology park, P2 building, Cairo, Egypt
Cairo, Egypt 11435
201 - 250

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Kingston, Jamaica

20-22 Charlemont Drive
Kingston, Jamaica
76 - 100

+14437205543

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Featured

What are Featured Providers?
SupportYourApp

4.9 72 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.

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Reviews mention Proactive
The overall sentiment regarding SupportYourApp's proactive approach is highly positive. Clients consistently noted their responsiveness and adaptability, with one stating, 'The team is incredibly friendly and professional, making collaboration seamless.' Another remarked on their 'remarkable' ability to identify and address potential challenges before they arise. SupportYourApp's commitment to understanding client needs and their proactive communication style were highlighted across multiple reviews, affirming their effectiveness in maintaining high service quality and operational efficiency.

Customer Support for Smart Home Climate Control Brand

5.0 Aug 27, 2024

Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
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Customer Support Services for R&D Service Provider

5.0 Feb 3, 2024

They had quick, professional, and proactive communication from the very start. Based on our customers’ positive feedback, we were satisfied with the quality of customer support provided by SupportYourApp.
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Customer Support for Gift & Accessories Brand

5.0 Jun 21, 2023

They are responsive when things go awry, they are committed to the relationship succeeding, and they're proactive when we express concerns. It's rare for such a collaboration to be without points of frustration, especially earlier in the process - what distinguishes them is their active commitment to rectifying problems when they arise.
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Call Center Services for Meditation App

5.0 Jan 23, 2023

Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. Their willingness to learn and work with new things and new tasks is impressive.
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Customer Support Services for B2B Software Development Firm

5.0 Jan 10, 2023

They are always ready and willing to talk to us and to communicate with us and reach out proactively to check in regularly. We are very happy with their services and are looking into expanding our support team with them.
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9 of 10 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.
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Industry Experience

SupportYourApp has demonstrated expertise across various industries including IT services, education, gaming, wellness and fitness, financial services, and healthcare. Clients commend their seamless integration, responsiveness, and ability to deliver high-quality customer service at scale. Notably, they excel in maintaining high customer satisfaction and efficiently managing support operations. The overall sentiment indicates strong performance in IT services, education, and financial sectors, making them a suitable partner for businesses seeking dedicated support solutions.
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Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

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View projects from:

United States (21) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)
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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Jamaica

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

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Reviews mention Communicative
Clients consistently praised HelpSquad for their communicative approach, noting that they maintained constant contact via email and were readily available for calls. One client highlighted the excellent customer service, stating that HelpSquad was responsive to both their needs and those of their customers. Overall sentiment reflects strong satisfaction with communication, with no reported complaints regarding responsiveness or engagement.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Jamaica

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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11 of 11 reviews are 5 stars

8 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, reviews for Business & Services Solutions reflect a strong sentiment of satisfaction among clients. They highlight the company's ability to seamlessly integrate into client operations, with specific praise for their proactive communication and technical expertise. Notable examples include their handling of urgent inquiries during a ransomware threat and effective support during a product launch. Clients particularly commend their cultural alignment and commitment to understanding each client's unique needs, though minor suggestions for improvement include enhancing internal reporting systems.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Tunis, Tunisia

16 Rue Ibn Zohr
Tunis, Tunisia
151 - 200

+21636408538

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Call Center Solutions

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Montego Bay, Jamaica

Services provided

50% Call Center Services

50% Recruiting

Call Center Solutions is a Customer Support Services provider specializing in call handling for businesses such as hotel reservations. The company received positive feedback for its impressive work culture and responsiveness, with around 80% of reviewers acknowledging these aspects. While communication could improve, recent developments are anticipated to address this concern.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Recruitment Services for Hotel Contact Center
5.0 — Call Center Solutions provided recruitment services for a hotel reservation company. The team was responsible for hiring qualified candidates. Read more
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Industry Experience

Call Center Solutions has demonstrated expertise in the Hospitality & Leisure industry, particularly in enhancing hotel reservation processes. Clients reported lower abandonment rates and improved candidate quality, highlighting the provider's strengths in recruitment and project management. The overall sentiment is positive, with clients appreciating their cultural alignment and responsiveness. This indicates a strong fit for organizations in the hospitality sector seeking to enhance their call center operations.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Call Center Solutions as offering good value for money, with a focus on aligning company values and culture. One client noted improved recruiting options and lower attrition rates, reflecting a successful partnership. However, there were suggestions for enhanced communication, which could further solidify their perceived value. Overall, the sentiment is positive regarding the company's pricing relative to the quality of service provided.
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Montego Bay, Jamaica

Sagicor Business Center Suite #20
Montego Bay, Jamaica
50 - 75

(850) 814-9533

Montego Bay, Jamaica

Lot 6, Crane Blvd Unit #11
Montego Bay, Jamaica
76 - 100

(850) 814-9533

Montego Bay, Jamaica

Lot 6, Crane Blvd Unit #15
Montego Bay, Jamaica
76 - 100

(850) 814-9533

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NICE Global

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Montego Bay, Jamaica

Services provided

45% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

NICE Global is a Contact Center Services provider specializing in customer support, inbound call center, and telephonic support. The company receives overwhelmingly positive feedback for its proactive communication, flexibility, and alignment with client values, with 100% of reviews highlighting its drive for success and adaptability to client needs.

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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & BPO Services for Transportation Company
5.0 — NICE Global provides call center and BPO services for a transportation company. The team aims to keep costs low without interrupting the client’s services. Read more
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Industry Experience

NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.
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Transportation Consumer products & services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.
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Montego Bay, Jamaica

1-3 Pimento way, Suite B101,103,104 Freeport,
Montego Bay, Jamaica
31 - 40

561.257.0298

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Adlinc Business Services Limited

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Montego Bay, Jamaica

Services provided

25% Call Center Services

35% Logistics & Supply Chain Consulting

15% Back Office Outsourcing +2 services

15% Customer Service Outsourcing

10% Sales Outsourcing

Adlinc Business Services Limited is a prominent provider of Call Center Services, specializing in 24/7 Customer Support, Dispatch Operations, and Driver Recruitment. With a 98% improvement in service level, clients commend their seamless integration and proactive customer communication, which reduced complaints by 60%. Their unique partnership approach ensures dedicated support, fostering operational excellence and customer satisfaction.

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Reviews mention Proactive
Clients have consistently praised Adlinc Business Services Limited for their proactive approach, emphasizing their swift responsiveness and initiative in addressing client needs. One client noted the 'amazing' back office support that quickly resolved technical issues, while another highlighted the reduction in customer complaints due to proactive communication. The overall sentiment reflects strong satisfaction with Adlinc’s ability to anticipate challenges and deliver solutions efficiently, enhancing operational effectiveness for their partners.

Customer Service Outsourcing for Delivery Solutions Company

5.0 Sep 4, 2025

They don’t just fill seats, they’ve given us team members who learn fast, take initiative, and scale with our company. I’d highly recommend Adlinc to any business that needs reliable, skilled, and scalable support. Adlinc was very fast to give us candidates for our positions, and they progressed through training faster than new local members do.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Adlinc Business Services Limited reflect a strong overall sentiment, highlighting their exceptional customer service and responsiveness. Clients, such as the COO of Xcel Delivery Services, praised the quality of talent provided, noting that team members quickly adapt and exceed expectations. The President of a logistics company emphasized the company's alignment with their values and budget. Both reviews indicate a smooth onboarding process and recommend Adlinc for businesses seeking reliable support without areas for improvement noted.
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Industry Experience

Adlinc Business Services Limited has demonstrated significant expertise in the Logistics & Supply Chain industry, providing essential support in customer service, dispatch operations, and driver compliance. Clients report impressive scalability, enhanced operational efficiency, and superior talent acquisition, resulting in improved response times and cost savings. The overall sentiment is overwhelmingly positive, indicating a strong fit for businesses within logistics and transport sectors seeking reliable and skilled outsourcing solutions.
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Logistics & Supply Chain Supply Chain, Logistics, and Transport

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Tampa, Florida (1) Minneapolis, Minnesota (1) Phoenix, Arizona (1)
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Advantage Communications

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Kingston, Jamaica

Services provided

25% Call Center Services

31% Customer Service Outsourcing

25% IT Managed Services +1 service

19% Back Office Outsourcing

Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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Charlottetown, Canada

265 Brackley Point Road,
Charlottetown, Canada C1E 2A3
151 - 200

1.800.296.4022

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Genesis Support Solution LTD

5.0 3 reviews

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% IT Managed Services

Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Outsourcing Company
5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read more
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Industry Experience

Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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Telecommunications

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Montego Bay, Jamaica

Cornwall Gorden
Montego Bay, Jamaica jmcjs12
10 - 15

1(786)688-6076

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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Davao City, Philippines

mabini st cor araullo st
Davao City, Philippines 8000
1001 - 2000

18555240081

Davao City, Philippines

maa st bugac
Davao City, Philippines 8000
2001 - 5000

18555240081

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Simply Contact

4.8 26 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Jamaica

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

See all 26 projects

12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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L'viv, Ukraine

Naukova St, 7D
L'viv, Ukraine 79000
31 - 40

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Jamaica

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

See all 6 projects

1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Significo highlight a strong overall sentiment, with clients praising their timely delivery and responsive communication. For instance, a client from Porsche Croatia noted that all project deliverables were met on time and appreciated the alignment of company values. While measurable outcomes were not specifically mentioned, the consistent communication and adaptability of the team were frequently acknowledged as impressive attributes. Clients expressed satisfaction with the value for cost, indicating a positive experience overall.
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Select Industry to see insights

Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Zagreb, Croatia

Radnicka cesta 1A
Zagreb, Croatia 10000
151 - 200

+385 08007771

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Visionary Outsourcing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Montego Bay, Jamaica

Services provided

100% Call Center Services

Located in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.
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Montego Bay, Jamaica

8 Strand Street, Montego Bay, St. James
Montego Bay, Jamaica JMCJS12
76 - 100

8768202359

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BOULOU BLUE

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Services provided

40% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

10% Sales Outsourcing

BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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Kingston, Jamaica

64 Mannings Hill Road
Kingston, Jamaica
50 - 75

1866-611-6943

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Featured

What are Featured Providers?
Valoris Center

4.9 12 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Jamaica

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.

See all 12 projects
Reviews mention Well-organized projects
Clients have consistently praised Valoris Center for their well-organized project management. One client highlighted the effective communication and timely responses, noting that the service level exceeded 85% and customer satisfaction surpassed 90%. The presence of a dedicated Service Delivery Manager and team leader was also recognized as a significant advantage, ensuring smooth operations and quick adaptation to changes. Overall, feedback reflects a strong sentiment towards Valoris Center's organized approach and reliable partnership.

Customer Service for Financial Brand

5.0 Jan 27, 2022

We have formal monthly meetings as well as spontaneous calls whenever is necessary. We consider communication a strong point in our partnership. They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Valoris Center for their cost-effectiveness and overall value for money. Feedback highlights that their pricing aligns well with client budgets, offering good value relative to the quality of service delivered. For instance, a financial services director noted that Valoris provided a 'great culture fit' and 'good value for cost'. Similarly, an optics company manager emphasized that their pricing 'fit our budget' while delivering effective results, showcasing a strong return on investment.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Romania (7) Austria (1) Croatia (1) Russia (1)
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Belkins

4.9 228 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Jamaica

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.

See all 228 projects

Industry Experience

Belkins has garnered positive feedback across various industries for its lead generation and appointment-setting services. In Advertising & Marketing, clients praised their effective campaigns and high-quality leads. The IT Services sector noted their proactive approach and adaptability, yielding substantial results. In Healthcare, Belkins facilitated connections with key decision-makers, leading to successful partnerships. Clients from diverse sectors, including Consulting and Software, highlighted their consistent communication and tailored strategies. Overall, Belkins is highly regarded for delivering measurable outcomes and exceeding clients' expectations.
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Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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More responsive than most other service providers

Belkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (135) Ukraine (21) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

Kyiv, Ukraine

Volodymyrska St, 101
Kyiv, Ukraine 02000
50 - 75

0674659513

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Jamaica

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.

See all 62 projects
Reviews mention Exceptional results
Clients consistently commend A-SALES AB for delivering exceptional results, particularly in lead generation and appointment setting. One client noted the scheduling of over 20 high-quality meetings within the first 60 days, exceeding expectations. Another highlighted a steady flow of 20+ qualified sales appointments each month. Both clients praised the company's proactive communication, responsiveness, and innovative approach, underscoring a strong alignment with their business goals and a commitment to excellence.

Sales Appointment Setting for Optimization Strategy Company

5.0 Jun 24, 2024

Setting up meetings with "whale brands". Brands we didn't think were approachable before. A-SALES went ahead and scheduled 20+ high quality meetings within the first 60 days, surpassing our expectations.
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Lead Generation Services for IT Company

5.0 Apr 2, 2024

They have set up great conversations with the Ideal Customer Profile we identified which has progressed into solid business opportunities. Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. Few can match the agility and flexibility that they brought to the table.
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Lead Generation Services for Software Company

5.0 Nov 22, 2025

We saw a steady increase in outbound performance, with A-Sales booking roughly 10–14 qualified meetings per month on average and maintaining a consistent cadence. Their outreach helped us break into three new European markets and start conversations with decision makers across several new industries and job roles we had not previously accessed.
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20 of 21 reviews are 5 stars

13 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.
Read 21 Recent Reviews

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
Read 16 Reviews

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View projects from:

United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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IntellectX Global Solutions Limited

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Kingston, Jamaica

Services provided

20% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +3 services

10% Sales Outsourcing

10% Transcription

10% Translation

Back Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Kingston, Jamaica

New Kingston
Kingston, Jamaica
301 - 400

8765136479

See All Locations (1)

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Global Gateway

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montego Bay, St James, Jamaica

Services provided

55% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Global Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.
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Montego Bay, St James, Jamaica

1 Mangrove Way, Freeport Montego Bay,
Montego Bay, St James, Jamaica
50 - 75

876.619.1589

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NK Customer Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Annotto Bay, Jamaica

Services provided

40% Call Center Services

25% Back Office Outsourcing

25% Sales Outsourcing +1 service

10% Marketing Strategy

NK Customer Solutions is a small answering service company based in Annotto Bay, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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Annotto Bay, Jamaica

Main Street
Annotto Bay, Jamaica
2 - 5

See All Locations (1)

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City BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kingston, Jamaica

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Based in Kingston, Jamaica, City BPO is a midsize call center service. Their services include Call Center Services and Back Office Outsourcing.
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Kingston, Jamaica

Lot 8 Indepence City Plaza
Kingston, Jamaica
50 - 75

(876) 860-0891

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Platinum BPO Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Montego Bay, Jamaica

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Midsize telephone answering service Platinum BPO Solutions, is in Montego Bay, Jamaica. The team focuses on Call Center Services and Customer Service Outsourcing.
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Montego Bay, Jamaica

30-34 Market Street, 3rd FL UGI Building, St. James,
Montego Bay, Jamaica
50 - 75

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Sterrling Virtual

Not yet reviewed

$100,000+

< $25 / hr

10 - 49

Kingston, Jamaica

Services provided

50% Customer Service Outsourcing

25% Sales Outsourcing

25% Social Media Marketing

Sterrling Virtual is a small Kingston, Jamaica-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Social Media Marketing.
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Kingston, Jamaica

Old Stony Hill Road
Kingston, Jamaica
21 - 30

+18768978443

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Yateman International

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Services provided

25% Call Center Services

50% Staffing

25% Back Office Outsourcing

Staffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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Portmore, Jamaica

Shop #10 C&G Plaza, Port Henderson, 30 Hollards Pen, Congreve Park,
Portmore, Jamaica
2 - 5

+1.876.740.0613

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WorldWide BPO & Call Centres

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +1 service

20% Back Office Outsourcing

WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
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Kingston, Jamaica

7 Trinidad Terrace Kingston 5, West Indies
Kingston, Jamaica
50 - 75

1(876)620-4960

See All Locations (1)

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Global Services Jamaica

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montego Bay, Jamaica

Services provided

50% Call Center Services

20% Back Office Outsourcing

10% Corporate Training & Coaching +2 services

10% Customer Service Outsourcing

10% Digital Strategy

Small call center Global Services Jamaica, is in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.
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Montego Bay, Jamaica

1 mangrove way, Montego Bay Freezone , St. James
Montego Bay, Jamaica
10 - 15

1876-388-5577

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nucon

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Nucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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Kingston, Jamaica

9 Dunrobin Ave WI
Kingston, Jamaica
10 - 15

888-919-2965

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Globescope BPO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Globescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.
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Kingston, Jamaica

Central Ave
Kingston, Jamaica
2 - 5

+1 876-340-7641

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

25% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Kingston, Jamaica

5 Courtney Walsh Drive
Kingston, Jamaica JMA AW08
1001 - 2000

+18766345461

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JOBSltd

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Saint Ann's Bay, Jamaica

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Sales Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

JOBSltd, a phone answering service, is located in Saint Ann's Bay, Jamaica. Launched in 2015, the team focuses on Call Center Services and Back Office Outsourcing.
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Saint Ann's Bay, Jamaica

4 Gloucester Drive St Ann's Bay
Saint Ann's Bay, Jamaica
1

1.876.839.2231

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Startek

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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Kingston, Jamaica

63-65 Knutsford Blvd.
Kingston, Jamaica
101 - 150

876.764.0000

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Etech

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Montego Bay, Jamaica

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Sales Outsourcing

In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Gandhinagar, India

1st Floor, IT Tower 4, Infocity, Nr. Indroda Circle,
Gandhinagar, India 382009
1001 - 2000

91-79-23213089

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Berkeley Lake, GA

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.

See all 16 projects
Reviews mention High-quality work
Clients consistently commend Fusion CX for their high-quality work, highlighting their reliability and effectiveness in lead generation. One client noted their work as 'excellent' and described them as 'perfect', while another emphasized their 'great, fast, and reliable' service. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending Fusion CX's services without reservation, stating there are 'no cons' and nothing to improve.

Lead Generation for IT Company

5.0 Dec 22, 2017

Their quality of work is excellent. They are perfect. Their strengths are their people and their effort.
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Lead Generation Services for Telecommunications Company

4.5 Aug 14, 2017

I only have pros to mention, they are no cons. They are very secure and responsible. The quality of service is strong.
Read Full Review

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Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Select Industry to see insights

Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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Montreal, Canada

507 Place d´Armes Bureau 1000
Montreal, Canada H2Y 2W8
101 - 150

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Top Call Center Services & Voice Services in Jamaica

List of the Top Jamaica Call Center Companies & Voice Services

Reviews mention Professional

Call Center Services for Gaming Company

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Digital Government Partner

Industry Experience

Select Industry to see insights

Helpware CX is responsive

Reviewed 1 time in the past 6 months

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Call Center Services for Marketing Agency

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Customer Support for Smart Home Climate Control Brand

Customer Support Services for R&D Service Provider

Customer Support for Gift & Accessories Brand

Call Center Services for Meditation App

Customer Support Services for B2B Software Development Firm

Reviewed 10 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Communicative

Conversion Optimization for Digital Marketing Agency

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 11 times in the past 6 months

Call Center Services for AI-Powered Platform

Industry Experience

Select Industry to see insights

Recruitment Services for Hotel Contact Center

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Call Center & BPO Services for Transportation Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Customer Service Outsourcing for Delivery Solutions Company

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Call Center Services for Outsourcing Company

Industry Experience

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Reviews mention Exceptional results

BPO Services for Telecommuniactions & IT Services Company

Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Call Center Staffing for Government Helpline

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Customer Service for Financial Brand

Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Industry Experience