Featured
What are Featured Providers?
Services provided
Martal Group is a lead generation and sales engagement company that provides comprehensive Contact Center Services, including outbound call center and telemarketing services. With a strong 90% positive feedback rate, clients commend their innovative approach, responsiveness, and ability to integrate seamlessly with internal teams. However, some clients noted room for improvement in empathetic customer interaction and maintaining sustained results over time.
Services provided
Helpware is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. The reviews reflect a strong client satisfaction rate, highlighting Helpware's adaptability, professionalism, and seamless integration with client teams. Approximately 90% of feedback emphasizes impressive scalability and proactive management, with no significant areas for improvement mentioned.
Services provided
Hit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.
Services provided
Call Center Solutions is a Customer Support Services provider specializing in call handling for businesses such as hotel reservations. The company received positive feedback for its impressive work culture and responsiveness, with around 80% of reviewers acknowledging these aspects. While communication could improve, recent developments are anticipated to address this concern.
Services provided
NICE Global is a Contact Center Services provider specializing in customer support, inbound call center, and telephonic support. The company receives overwhelmingly positive feedback for its proactive communication, flexibility, and alignment with client values, with 100% of reviews highlighting its drive for success and adaptability to client needs.
Featured
What are Featured Providers?
Services provided
Hugo is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including inbound and outbound call handling. Clients consistently praise Hugo's adaptability and efficiency, with 100% of reviewers noting improved operational capabilities and customer engagement. Their expertise has led to significant business improvements, such as a 99.8% accuracy in order processing and enhanced customer support experiences.
Services provided
Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.
Services provided
SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.
Services provided
Adlinc Business Services Limited is a customer support and call center services provider specializing in 24/7 operational coverage, dispatch support, and driver recruitment. With 98% improved service levels and a 60% reduction in customer complaints, reviews highlight their seamless integration and commitment to client-specific needs, enhancing operational efficiency and reliability. Adlinc is praised for their innovative partnership approach and exceptional customer engagement.
Build a Project Brief in minutes
Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.
Start a ProjectServices provided
Vlbpo cx is a midsize Kingston, Jamaica-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
Read moreServices provided
Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
Read moreServices provided
Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.
Services provided
Located in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.
Read moreFeatured
What are Featured Providers?
Services provided
HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.
Services provided
Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Services provided
Simply Contact is a proficient provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support Services, and multilingual Customer Care Services. They consistently receive high praise, with clients noting impressive enhancements in customer satisfaction, response time, and cost-efficiency. An estimated 98% of feedback highlights their professional project management and adaptability, underscoring their effectiveness in delivering tailored, high-quality telephonic support solutions.
Services provided
BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
Read moreServices provided
Back Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreFeatured
What are Featured Providers?
Services provided
Blue Valley Marketing is a Contact Center Services provider specializing in both inbound and outbound call center solutions, such as Telemarketing and Customer Support Services. Reviews highlight their exceptional responsiveness, professionalism, and commitment to quality, with 100% of reviewers praising their effectiveness in enhancing customer satisfaction and operational efficiency. Their adeptness in delivering timely results and proactive communication is consistently noted across testimonials.
Services provided
Protel BPO is a contact center services provider specializing in inbound and outbound call handling, customer support services, and telephonic support. With an emphasis on efficiency and customer care, they consistently receive positive feedback for their professional service and responsiveness. Approximately 85% of reviewers highlight their ability to enhance customer satisfaction and reduce wait times, making them a reliable partner for diverse industries.
Services provided
Significo is a proficient provider of Customer Support Services, specializing in Contact Center Services, including both inbound and outbound call handling. With a 100% positive feedback rate from clients, they are praised for their passion, expertise, and customer-centric approach. Clients report increased customer satisfaction, reduced waiting times, and improved service efficiency through their collaboration with Significo.
Services provided
Global Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.
Read moreServices provided
Based in Kingston, Jamaica, City BPO is a midsize call center service. Their services include Call Center Services and Back Office Outsourcing.
Read moreFeatured
What are Featured Providers?
Services provided
Valoris Center is a leading provider of comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions. The company is consistently praised for its flexibility and professional approach, achieving success rates of up to 80% and customer satisfaction scores above 90%. Clients commend their proactive communication and adaptability in addressing diverse customer support needs.
Services provided
Belkins is a lead generation and Contact Center Services company that excels in outbound email and telephonic support. With a strong emphasis on personalized outreach and appointment setting, their work consistently garners positive feedback, with over 90% of reviews highlighting their efficiency and proactive communication. Clients frequently commend their ability to foresee challenges and adapt strategies for improved results, offering great value for cost.
Services provided
Unity Communications is a reputable company specializing in comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. Their consistent high ratings reflect a strong commitment to quality and client satisfaction, with over 80% of reviews highlighting their professionalism and effective communication. Notable achievements include a 20% increase in customer satisfaction and a 30% reduction in response times, showcasing their dedication to excellence in telephonic support.
Services provided
Midsize telephone answering service Platinum BPO Solutions, is in Montego Bay, Jamaica. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Sterrling Virtual is a small Kingston, Jamaica-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Social Media Marketing.
Read moreServices provided
Small answering service NK Customer Solutions, is based in Annotto Bay, Jamaica. Their services include Call Center Services.
Read moreServices provided
WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Small call center Global Services Jamaica, is in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.
Read moreServices provided
Nucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
Read moreServices provided
Globescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.
Read moreServices provided
VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read moreServices provided
Answering service Supirax Global Corporations Inc. Was founded in 2019. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
Read moreServices provided
JOBSltd, a phone answering service, is located in Saint Ann's Bay, Jamaica. Launched in 2015, the team focuses on Call Center Services and Back Office Outsourcing.
Read moreServices provided
Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Headquartered in Mississauga, Canada and Montréal, Canada, ContactPoint360 is a large call center service. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreServices provided
In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
