Top BPO Companies in Jamaica

Ratings Updated: April 2, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great project management
Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Jamaica

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Translate ideas into products
Clients express high satisfaction with TechSpeed LLC's capability to translate ideas into actionable products. One client highlighted their 'remarkable ability' to convert verbal discussions into targeted action items, resulting in a top-notch research report delivered swiftly and cost-effectively. The effective communication and speedy workflow further contributed to a positive experience, with no areas for improvement identified. Overall, the sentiment indicates that TechSpeed LLC is a reliable partner for translating concepts into successful outcomes.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Patient
The overall sentiment regarding ConnextGlobal is highly positive, with clients highlighting their patience and people-focused approach. One client noted their 'entrepreneurial, patient' demeanor as a standout quality, emphasizing the steady support provided throughout the project. Effective communication was also praised, with clients feeling that ConnextGlobal was proactive and engaged. However, there was a recognition that the client's own conservative approach may have slowed progress, indicating a need for more dynamic IT scenarios.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montego Bay, Jamaica

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

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Reviews mention Collaborative
Clients highlighted a strong sentiment of collaboration with ContactPoint 360, noting their flexibility and adaptability to internal workflows. One client remarked that the team operated as an extension of their own, enhancing communication and project management. They appreciated the organized approach, timely deliverables, and responsive adjustments to needs. Overall, the feedback reflects a positive collaborative experience, with only minor suggestions for improvement in reporting detail.

Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

Their flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. This approach fostered a seamless integration, enhancing the overall efficiency of the project.
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3 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Montego Bay, Jamaica

Crane Boulevard
Montego Bay, Jamaica 876/658
201 - 250

876-229-3292

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

45% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Great project management
Clients consistently commend Remote CoWorker for their exceptional project management skills, noting timely deliveries and effective communication. One client highlighted the 'incredible, efficient, and timely' project management, which significantly improved their productivity. Another client praised the proactive approach of the management team, emphasizing their responsiveness and ability to track productivity effectively. Overall, the sentiment reflects strong satisfaction with Remote CoWorker's project management capabilities, suggesting a reliable and professional partnership.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Book Editing for Executive Coaching & Book Publishing Firm

5.0 Jun 24, 2024

They showcase great project management and are very timely.
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Lead Gen & Email Marketing for Web Dev & Design Agency

4.5 May 30, 2024

The Project Management has been handled extremely effectively by the designated VA who records everything precisely on CRM as well as daily communication to keep the team updated with task progression.
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Virtual Assistant Services for Events Production Company

5.0 Jul 19, 2023

Their project management is excellent, consistently delivering items on time. They are responsive and attentive to our needs throughout the process.
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Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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14 of 14 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Jamaica

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Detail-oriented
Clients consistently praise HelpSquad for their exceptional attention to detail, noting that tasks are completed on time and with great precision. One client highlighted, "the entire team communicates promptly and with great attention to detail," while another remarked on their impressive ability to avoid repeating mistakes, stating, "they've also never done the same mistake twice." Overall, the sentiment reflects a strong appreciation for HelpSquad's meticulous approach, contributing to enhanced service quality and operational efficiency.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

See all 9 projects
Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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NICE Global

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Montego Bay, Jamaica

Services provided

45% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

NICE Global is a business process outsourcing (BPO) company that specializes in call center services and customer support. Overall, they received positive feedback for their proactive communication, flexibility, and alignment with client values, with 100% of reviewers highlighting their cost-effectiveness and adaptability. Clients are impressed with their ability to enhance customer satisfaction metrics and increase customer lifetime value.

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Reviews mention High-quality work
NICE Global received high praise for delivering high-quality work, particularly noted for their attention to detail and compliance. A VP from Asurvio highlighted their 'true partner centric approach' that adapted to evolving needs, which significantly contributed to improved customer lifetime value and net promoter score. The client emphasized their satisfaction with the overall value for cost, indicating that NICE Global's services exceeded expectations without any areas for improvement identified.

Customer Service Support for Automated Consumer Support Co

5.0 Dec 8, 2023

A true partner centric approach that adapted to our company's evolving needs and requirements. Their attention to detail, quality, and compliance were critical to the success of our program.
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Industry Experience

NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.
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Transportation Consumer products & services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.
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Call Center Solutions

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Montego Bay, Jamaica

Services provided

50% Call Center Services

50% Recruiting

Call Center Solutions is a company specializing in contact center services for hotel reservations. The reviews are predominantly positive, highlighting their impressive work culture and effective project management, with over 80% mentioning lower attrition and improved candidate quality. Some feedback suggests a need for improved communication, which is being addressed with a new website.

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Industry Experience

Call Center Solutions has demonstrated expertise in the Hospitality & Leisure industry, particularly in enhancing hotel reservation processes. Clients reported lower abandonment rates and improved candidate quality, highlighting the provider's strengths in recruitment and project management. The overall sentiment is positive, with clients appreciating their cultural alignment and responsiveness. This indicates a strong fit for organizations in the hospitality sector seeking to enhance their call center operations.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Call Center Solutions as offering good value for money, with a focus on aligning company values and culture. One client noted improved recruiting options and lower attrition rates, reflecting a successful partnership. However, there were suggestions for enhanced communication, which could further solidify their perceived value. Overall, the sentiment is positive regarding the company's pricing relative to the quality of service provided.
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More responsive than most other service providers

Call Center Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Adlinc Business Services Limited

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Montego Bay, Jamaica

Services provided

35% Logistics & Supply Chain Consulting

25% Call Center Services

15% Back Office Outsourcing +2 services

15% Customer Service Outsourcing

10% Sales Outsourcing

Adlinc Business Services Limited is an outsourcing company specializing in customer service, dispatch, and driver-related support functions. Across the reviews, 100% of clients commend their responsive communication, excellent service quality, and seamless integration into existing business operations, highlighting their ability to exceed expectations and adapt swiftly to client needs. Their partnership approach and value for cost were consistently praised.

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Reviews mention Proactive
Clients have consistently praised Adlinc Business Services Limited for their proactive approach, emphasizing their swift responsiveness and initiative in addressing client needs. One client noted the 'amazing' back office support that quickly resolved technical issues, while another highlighted the reduction in customer complaints due to proactive communication. The overall sentiment reflects strong satisfaction with Adlinc’s ability to anticipate challenges and deliver solutions efficiently, enhancing operational effectiveness for their partners.

Customer Service Outsourcing for Delivery Solutions Company

5.0 Sep 4, 2025

They don’t just fill seats, they’ve given us team members who learn fast, take initiative, and scale with our company. I’d highly recommend Adlinc to any business that needs reliable, skilled, and scalable support. Adlinc was very fast to give us candidates for our positions, and they progressed through training faster than new local members do.
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Industry Experience

Adlinc Business Services Limited has demonstrated significant expertise in the Logistics & Supply Chain industry, providing essential support in customer service, dispatch operations, and driver compliance. Clients report impressive scalability, enhanced operational efficiency, and superior talent acquisition, resulting in improved response times and cost savings. The overall sentiment is overwhelmingly positive, indicating a strong fit for businesses within logistics and transport sectors seeking reliable and skilled outsourcing solutions.
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Logistics & Supply Chain Supply Chain, Logistics, and Transport

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Adlinc Business Services Limited's competitive pricing and exceptional value for money. One COO noted that the quality of talent exceeded local standards, even at double the cost. Similarly, a President emphasized the good value for the cost, which aligned with their budget. Overall, the sentiment reflects satisfaction with the company's pricing, with clients appreciating the balance between cost and the quality of service provided.
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Tampa, Florida (1) Minneapolis, Minnesota (1) Phoenix, Arizona (1)

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Advantage Communications

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Kingston, Jamaica

Services provided

31% Customer Service Outsourcing

25% Call Center Services

25% IT Managed Services +1 service

19% Back Office Outsourcing

Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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Kingston, Jamaica

25 Dominica Drive
Kingston, Jamaica jmakn01
1001 - 2000

Kingston, Jamaica

27 Harbour Steet
Kingston, Jamaica jmakn01
1001 - 2000

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IntellectX Global Solutions Limited

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Kingston, Jamaica

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

20% Call Center Services +3 services

10% Sales Outsourcing

10% Transcription

10% Translation

Back Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Featured

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Jamaica

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Efficient
Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified.

Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Jamaica

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Jamaica

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Knowledgeable
Clients consistently highlight Big Outsource's substantial knowledge and expertise, particularly in understanding their unique business needs. One client noted their 'dependable' partnership and 'commendable flexibility,' while another emphasized the 'professional and knowledgeable support' that enhanced customer satisfaction. Additionally, measurable outcomes included improved response times and reduced complaints, demonstrating Big Outsource's capability to deliver high-quality service. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing confidence in their ability to contribute effectively to project success.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. While the initial stages of our partnership involved a bit of a learning curve, Big Outsource demonstrated commendable flexibility and responsiveness.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents. What sets Big Outsource apart from other outsourcing companies is their dedication to excellence and their ability to understand our company's unique needs and values. Their team members demonstrated a deep understanding of our logistics business, which translated into a more personalized and effective customer support experience.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Positive feedback from customers, acknowledging the knowledgeable and friendly support they received. One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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BOULOU BLUE

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Services provided

40% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

10% Sales Outsourcing

BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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Kingston, Jamaica

64 Mannings Hill Road
Kingston, Jamaica
50 - 75

1866-611-6943

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Genesis Support Solution LTD

5.0 3 reviews

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% IT Managed Services

Genesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.

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Industry Experience

Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
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Featured

What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Jamaica

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Professional
The sentiment regarding professionalism at Remote Team Solutions is overwhelmingly positive. Clients consistently commend their accountability, timely delivery, and effective communication. One client noted their 'dedication to streamlining the entire process,' highlighting their meticulous approach to candidate vetting. Another praised their 'culture, character, integrity, and professionalism,' emphasizing a seamless integration of new hires into existing teams. Overall, clients express satisfaction with the company's commitment to quality and the successful outcomes achieved.

Outsourcing & Recruitment for HR Company

5.0 Nov 17, 2023

They were timely, communicative and professional. The quality of the kick off meeting was impressive.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

From the very beginning, their team demonstrated a deep understanding of our unique needs. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics. It's evident that they prioritize building strong, lasting partnerships with their clients. Their excellence, professionalism, and commitment have exceeded my highest expectations.
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Customer Service Outsourcing for Pest Control Co

5.0 May 21, 2025

The project management team at Remote Team Solutions is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Ocho Rios, Jamaica

Services provided

80% Customer Service Outsourcing

20% Back Office Outsourcing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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Ocho Rios, Jamaica

109 Main Street
Ocho Rios, Jamaica
101 - 150

8764720779

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Global Gateway

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montego Bay, St James, Jamaica

Services provided

55% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Global Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.
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City BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kingston, Jamaica

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Based in Kingston, Jamaica, City BPO is a midsize call center service. Their services include Call Center Services and Back Office Outsourcing.
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Sterrling Virtual

Not yet reviewed

$100,000+

< $25 / hr

10 - 49

Kingston, Jamaica

Services provided

50% Customer Service Outsourcing

25% Sales Outsourcing

25% Social Media Marketing

Sterrling Virtual is a small Kingston, Jamaica-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Social Media Marketing.
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Segoso Caribbean

Not yet reviewed

$25,000+

$25 - $49 / hr

50 - 249

Montego Bay, Jamaica

Services provided

100% Back Office Outsourcing

Segoso Caribbean is a Back Office Outsourcing company in Montego Bay, Jamaica and Monterrey, Mexico. They specialize in Back Office Outsourcing and were founded in 2021.
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NK Customer Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Annotto Bay, Jamaica

Services provided

40% Call Center Services

25% Back Office Outsourcing

25% Sales Outsourcing +1 service

10% Marketing Strategy

NK Customer Solutions is a small answering service company based in Annotto Bay, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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Visionary Outsourcing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Montego Bay, Jamaica

Services provided

100% Call Center Services

Located in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.
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nucon

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Nucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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WorldWide BPO & Call Centres

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +1 service

20% Back Office Outsourcing

WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
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Globescope BPO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Globescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.
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Yateman International

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Services provided

50% Staffing

25% Back Office Outsourcing

25% Call Center Services

Staffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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Platinum BPO Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Montego Bay, Jamaica

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Midsize telephone answering service Platinum BPO Solutions, is in Montego Bay, Jamaica. The team focuses on Call Center Services and Customer Service Outsourcing.
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Global Services Jamaica

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montego Bay, Jamaica

Services provided

50% Call Center Services

20% Back Office Outsourcing

10% Corporate Training & Coaching +2 services

10% Customer Service Outsourcing

10% Digital Strategy

Small call center Global Services Jamaica, is in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.
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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Kingston, Jamaica

5 Courtney Walsh Drive
Kingston, Jamaica JMA AW08
1001 - 2000

+18766345461

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ThinkNChange

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kingston, Jamaica

Services provided

25% Back Office Outsourcing

10% Custom Software Development

10% Cybersecurity +7 services

10% Enterprise App Modernization

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

5% API Development

5% Other Application Development

5% Other IT Consulting and SI

ThinkNChange, a Back Office Outsourcing company, is in Libertyville, Illinois and Kingston, Jamaica. They focus on Back Office Outsourcing and Cybersecurity.
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Kingston, Jamaica

Call Center Building University of West Indies Mona Campus
Kingston, Jamaica
16 - 20

2622446140

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CEAC Outsourcing Company Ltd.

3.5 1 review

Undisclosed

Undisclosed

50 - 249

Kingston, Jamaica

Services provided

45% HR Consulting

30% Back Office Outsourcing

25% Logistics & Supply Chain Consulting

CEAC Outsourcing Company Ltd. provides business process outsourcing services, including the development of graphical user interfaces (GUIs) and reporting tools to enhance sales team performance. Reviews highlight the company's professionalism, quality of work, and effective communication, reflecting a positive client experience and strong service delivery.

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Startek

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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JOBSltd

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Saint Ann's Bay, Jamaica

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Sales Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

JOBSltd, a phone answering service, is located in Saint Ann's Bay, Jamaica. Launched in 2015, the team focuses on Call Center Services and Back Office Outsourcing.
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Charles O'Connor Consulting Network Limited

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kingston, Jamaica

Services provided

25% Accounting

25% Back Office Outsourcing

25% Financial Advising & Planning +1 service

25% Recruiting

Charles O'Connor Consulting Network Limited is a Kingston, Jamaica-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Accounting.
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Etech

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Montego Bay, Jamaica

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Sales Outsourcing

In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Montego Bay, Jamaica

Building 1, Montego Bay Freezone, 1 Mangrove Way, Montego Bay, Jamaica.
Montego Bay, Jamaica JMCJS12
401 - 500

876-952-9197

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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United States (6) India (2)

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Kingston, Jamaica

15 Old Hope Rd
Kingston, Jamaica
201 - 250

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