Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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$10,000+$50 - $99 / hr50 - 249
Services provided
ADP Experts is an ERP consulting and SI and HR Consulting company. They are in London, England. Their team specializes in ERP consulting and SI and HR Consulting.
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$1,000+< $25 / hr10 - 49San Francisco, CA
Services provided
RevGen Genius is a CRM consulting and SI company established in 2022. The company specializes in CRM consulting and SI and Back Office Outsourcing.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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$1,000+< $25 / hr2 - 9
Services provided
AVP Technolabs is an ERP consulting and SI company. Established in 2018, the firm is located in Ahmedabad, India. Their team offers ERP consulting and SI.
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$1,000+< $25 / hr2 - 9
Services provided
TechBroker Albania is an IT managed services company. Based in Tiranë, Albania, their small team offers IT managed services and Business Consulting. The agency was launched in 2025.
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$1,000+UndisclosedFreelancer
Services provided
New Perspective Consulting, LLC. Is a small Market Research company headquartered in Dover, New Hampshire. Their services include Market Research and other IT consulting and SI.
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Undisclosed< $25 / hr2 - 9
Services provided
Artificial intelligence firm Kozker Tech was launched in 2024. The firm offers Artificial Intelligence and Web Development.
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Undisclosed$25 - $49 / hr2 - 9Lagos, Nigeria
Services provided
AvidLine Technology, a SEO services firm, provide Search Engine Optimization and Web Design. They were launched in 2025.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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$5,000+$50 - $99 / hr2 - 9
Services provided
Kan Camtek Inc. Is a Building Security Services company. Based in Vaughan, Canada, their small team specializes in Building Security Services and IT managed services. The company was launched in
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$25,000+$50 - $99 / hr50 - 249
Services provided
Calibotics Ai is a midsize SEO company in chennai, India. Their services include Search Engine Optimization and IT managed services.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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$1,000+$25 - $49 / hr10 - 49Salem, India
Services provided
Nulinz Global Technology is a Digital Strategy company. They provide Digital Strategy and BI & big data consulting & SI and are headquartered in Salem, India.
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$5,000+$100 - $149 / hrFreelancerPhoenix, AZ
Services provided
Metis Labs, a custom software development company, focuses on Custom Software Development and IT strategy consulting. The firm is headquartered in Phoenix, Arizona.
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$1,000+< $25 / hr10 - 49
Services provided
Established in 2020, Bravilio is a Direct Marketing company. Their team provides Direct Marketing and Market Research.
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$1,000+< $25 / hr2 - 9
Services provided
Launched in 2024, KWY.UK is a small London, England-based Email Marketing and IT managed services company. Their services include Email Marketing and IT managed services.
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UndisclosedUndisclosed10 - 49
Services provided
IT managed services and Building Security Services company Mactechpro is located in dubai, United Arab Emirates. The team focuses on IT managed services and Building Security Services.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Small UX agency Prime Dev, is based in Cairo, Egypt. Their services include UX/UI Design and CRM consulting and SI.
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$1,000+$50 - $99 / hrFreelancer
Services provided
Net Impression Ltd is a Digital Strategy company established in 2017. The team specializes in Digital Strategy and Conversion Optimization and is headquartered in Knutsford, England.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Located in Melchor Ocampo, Mexico, Hexe Studio is a branding firm. Founded in 2024, the team provides Branding and Social Media Marketing.
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$5,000+< $25 / hr2 - 9
Services provided
Kerss Technology is an UX agency launched in 2020. Their services include UX/UI Design and IT managed services.
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$1,000+$25 - $49 / hr2 - 9
Services provided
In Hamilton, Canada and Greater Toronto Area, Canada, Milton Ecom is a small SEO company. The team specializes in Search Engine Optimization and Web Design.
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$1,000+$25 - $49 / hr2 - 9
Services provided
WPVille is an Application Management & Support and IT managed services company. Their team is located in Lahore, Pakistan and provides Application Management & Support and IT managed services.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Vision Marketing & Solutions, a small web design agency, is in Tiranë, Albania. The team offers Web Design and UX/UI Design.
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$1,000+Undisclosed50 - 249
Services provided
Launched in 2018, GMGI Solutions Limited is a midsize video production agency. Their services include Video Production and IT managed services.
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$10,000+$50 - $99 / hr2 - 9
Services provided
Bildra is a Sofia, Bulgaria-based IT managed services company. Established in 2023, the team offers IT managed services and IT staff augmentation.
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$5,000+$25 - $49 / hrFreelancer
Services provided
Terra Agency is a Logo company. They are based in Buenos Aires, Argentina and have small team of experts. Their services include Logo and IT strategy consulting.
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$1,000+$25 - $49 / hrFreelancer
Services provided
Launched in 2020, Creative Web Development is a small Bilaspur, India-based SEO company. Their team focuses on Search Engine Optimization and UX/UI Design.
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$1,000+$100 - $149 / hr2 - 9Thornbury , Canada
Services provided
Hydralink Infrastructure Solutions is an other IT consulting and SI and Engineering company launched in 2024. The agency provides other IT consulting and SI and Engineering.
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$10,000+$200 - $300 / hrFreelancer
Services provided
2Infinity is a CRM consulting and SI company launched in 2023. The firm offers CRM consulting and SI and Business Consulting, and is small.
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UndisclosedUndisclosed2 - 9
Services provided
IT managed services company WP Haven was established in 2024. The small team focuses on IT managed services and Application Management & Support.
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$1,000+< $25 / hr10 - 49
Services provided
Established in 2024, SMArTech Solutions is a CRM consulting and SI company. The team focuses on CRM consulting and SI and Call Center Services.
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$10,000+$25 - $49 / hr50 - 249
Services provided
Cocolevio LLC is an IT managed services company launched in 2015. The agency offers IT managed services and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9
Services provided
PulseNetTV, an IT managed services company, was founded in 2022. The small team provides IT managed services and Commercial Brokerage Services.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Xccelerance Technologies is a CRM consulting and SI company. Established in 2025, the team provides CRM consulting and SI and Custom Software Development. The firm is in Indore, India.
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Undisclosed$50 - $99 / hr10 - 49Ahmedabad, India
Services provided
Established in 2023, ST ITverse is a SEO agency. The team focuses on Search Engine Optimization and CRM consulting and SI.
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$1,000+$150 - $199 / hr2 - 9
Services provided
The Marketing Systems Collective is a Marketing Strategy company. Established in 2022, the company is in Spring Valley, California. Their team offers Marketing Strategy and Email Marketing.
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Undisclosed< $25 / hr10 - 49
Services provided
ATINA TECHNOLOGY PVT. TLD. Is a SEO company. The Nagpur, India-based agency was launched in 2021. Their services include Search Engine Optimization and ERP consulting and SI.
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$1,000+< $25 / hr2 - 9
Services provided
Rrons Analytics is a Digital Strategy company established in 2020. The team focuses on Digital Strategy and Pay Per Click and is headquartered in Pathri, India.
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$5,000+$150 - $199 / hr2 - 9Brandon, FL
Services provided
Free Thinkers Consulting is a CRM consulting and SI company based in Brandon, Florida and San Diego, California. They focus on CRM consulting and SI and Custom Software Development.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Headquartered in Panchkula, India, Lohix Solutions is a small CRM consulting and SI company. Their services include CRM consulting and SI and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Kraków, Poland
Services provided
Social media marketing agency ART POLYANA sp. Z o.o. Was launched in 2019. The firm offers Social Media Marketing and BI & big data consulting & SI.
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UndisclosedUndisclosedFreelancerKarachi, Pakistan
Services provided
Intech Solution is an IT managed services company founded in 2020. Headquartered in Karachi, Pakistan, the team provides IT managed services.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Intellysis Digital is a social media marketing firm. The company is located in Vadodara, India. Their team specializes in Social Media Marketing and IT managed services.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
ABS Advisors is a Product Design company based in Tiranë, Albania. They specialize in Product Design and Video Production and were launched in 2025.
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$10,000+Undisclosed2 - 9Sahibzada Ajit Singh Nagar, India
Services provided
Branding firm DOLLAR DUCKS specializes in Branding and Search Engine Optimization. They were launched in 2020.
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Undisclosed< $25 / hr2 - 9
Services provided
Nexentia is a small Digital Strategy company in Solapur, India. The team specializes in Digital Strategy and Conversion Optimization.
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$5,000+$25 - $49 / hr2 - 9
Services provided
In Tel Aviv-Yafo, Israel and Geneva, Switzerland, Cherri System is an UX company. They provide UX/UI Design and CRM consulting and SI.
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$1,000+< $25 / hr2 - 9
Services provided
Pynabyte Solutions is an user experience company. Established in 2024, the firm is headquartered in Karachi, Pakistan. Their team offers UX/UI Design and ERP consulting and SI.
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$1,000+$50 - $99 / hrFreelancer
Services provided
Made With Lux is a web design company. Launched in 2025, the team focuses on Web Design and IT managed services. The company is located in Fredericton, Canada.
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$10,000+UndisclosedFreelancer
Services provided
GR SEVEN SOFTWARE is a business intelligence company established in 2025. The small team offers BI & big data consulting & SI and Low/No Code Development.
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$5,000+$50 - $99 / hr10 - 49
Services provided
Pantheon Digital Private Limited is a web design agency. Based in New Delhi, India, the company focuses on Web Design and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9
Services provided
NextgenTechnology is a small social media marketing agency based in Smriti Nagar, India. Their services include Social Media Marketing and Email Marketing.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.