Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT services company offering software development, DevOps support, customer service, and technical support. They demonstrate strong project management, communication, and flexibility, receiving overwhelmingly positive feedback for their technical know-how and team integration. Approximately 90% of reviewers commend their value for cost and alignment with company values, while some suggest potential improvements in communication and developer retention.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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$5,000+$100 - $149 / hr2 - 9
Services provided
IT managed services company LeadAi Solutions was launched in 2024. The agency offers IT managed services and Artificial Intelligence, and is small.
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UndisclosedUndisclosed10 - 49
Services provided
ONE Pacific is an ERP consulting and SI company. The team offers ERP consulting and SI and is in Shueng Wan, Hong Kong.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Olspark is an Email Marketing company. They are located in Tanta,Cairo, Egypt. Their team offers Email Marketing and Web Design.
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$1,000+$25 - $49 / hr10 - 49Watertown, MA
Services provided
Founded in 2015, Payment Guru is a social media marketing agency. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Deltamarx Technologies LLP is an ERP consulting and SI company. The small Ahmedabad, India-based team focuses on ERP consulting and SI and IT staff augmentation. The firm was launched in 2024.
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UndisclosedUndisclosed2 - 9
Services provided
Arth Consultancy Services is a social media marketing firm. The team focuses on Social Media Marketing and CRM consulting and SI, and the agency is in Vadodara, India.
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$1,000+$25 - $49 / hr10 - 49Chittagong, Bangladesh
Services provided
SP Digital Galaxy is a branding company. They are based in Chittagong, Bangladesh and have small team. They offer Branding and Search Engine Optimization.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 34 projectsDreamix is a technology consulting company specializing in software development, UX/UI design, and cloud infrastructure, with expertise across various industries. They are highly praised for their project management, communication, and ability to integrate seamlessly into teams. Reviews highlight their impressive cultural fit and technical competence, with over 90% of clients expressing satisfaction with their work quality and responsiveness.
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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$1,000+< $25 / hr2 - 9
Services provided
NotAwait is an IT managed services company. The company is in San Salvador, El Salvador. Their services include IT managed services and Custom Software Development.
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$25,000+$50 - $99 / hr50 - 249
Services provided
IT managed services company Outsource Tel was launched in 2013. The agency specializes in IT managed services and Custom Software Development, and is midsize.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
Building Teams That Deliver 99brightminds is an IT services and software outsourcing company based in Amman, Jordan, with additional capabilities in Egypt and Palestine (West Bank). We help
Read more$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 96 projectsPeeklogic, LLC is a Salesforce development and consulting firm specializing in CRM implementation, customization, and integration. They receive overwhelmingly positive feedback, with approximately 100% of reviewers highlighting their strong project management, responsiveness, and ability to adapt Salesforce solutions to client needs. Clients also frequently commend Peeklogic, LLC for their clear communication and efficient delivery of projects.
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UndisclosedUndisclosed2 - 9Dover, DE
Services provided
Wizards.lat is a small CRM consulting and SI company. Launched in 2023, the team specializes in CRM consulting and SI and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9
Services provided
DevFluence Services, a CRM consulting and SI company, is headquartered in Mehsana, India. Established in 2024, the team focuses on CRM consulting and SI and Web Development.
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$1,000+< $25 / hr10 - 49
Services provided
Launched in 2020, Digikin Infotech is a small Ahmedabad, India-based ERP consulting and SI company. Their services include ERP consulting and SI and Custom Software Development.
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$1,000+$50 - $99 / hr2 - 9Paris, France
Services provided
Studio Koobeto is a Logo company founded in 2008. The small team specializes in Logo and IT managed services.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Milewire Networks is an IT managed services and Building Security Services company established in 2018. The team specializes in IT managed services and Building Security Services.
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$1,000+$50 - $99 / hr2 - 9
Services provided
CreatOps, a CRM consulting and SI company, was established in 2025. The small team offers CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Pune, India
Services provided
Established in 2010, DataCare Labs is a small IT managed services company. Their team focuses on IT managed services.
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UndisclosedUndisclosed2 - 9Madison, WI
Services provided
Aspect Marketing, a branding company, was established in 2019. The small team focuses on Branding and Social Media Marketing.
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UndisclosedUndisclosedFreelancer
Services provided
Axioz Inc. Is an UX agency. The agency is located in Toronto, Canada. Their team specializes in UX/UI Design and cloud consulting & SI.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
SEO company finomes specializes in Search Engine Optimization and Web Design. They were launched in 2017.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Data analytics company Inverosoft is located in Mathura, India. They offer BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed2 - 9
Services provided
Mindall is a small CRM consulting and SI company established in 2023. Their team offers CRM consulting and SI and Social Media Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
IT managed services company AI Host was founded in 2022. The team focuses on IT managed services and is based in Albany, New York.
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$5,000+$150 - $199 / hrFreelancerSandringham, Australia
Services provided
Eastwick is an Email Marketing company. They focus on Email Marketing and CRM consulting and SI and were founded in 2021.
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$25,000+$100 - $149 / hr10 - 49
Services provided
NOBEL LINK, a big data analytics company, was founded in 2023. The team focuses on BI & big data consulting & SI and Artificial Intelligence.
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$10,000+$150 - $199 / hr10 - 49Irvine, CA
Services provided
Established in 2018, Conveyance Solutions is a small Irvine, California-based ERP consulting and SI company. Their team offers ERP consulting and SI and API Development.
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$5,000+$25 - $49 / hr10 - 49
Services provided
TriggrsWeb Solutions is a Digital Strategy company. Launched in 2022, the team offers Digital Strategy and Web Design. The company is in Indore, India.
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UndisclosedUndisclosed2 - 9
Services provided
Hosting International is an IT managed services company. Based in London, England, their team provides IT managed services.
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$1,000+Undisclosed10 - 49Pune, India
Services provided
Virtuebyte Pvt Ltd is a CRM consulting and SI company. Founded in 2020, their team focuses on CRM consulting and SI and Artificial Intelligence.
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UndisclosedUndisclosedFreelancerAlicante (Alacant), Spain
Services provided
Desarrollo XML is a web design agency founded in 2009. The firm focuses on Web Design and Graphic Design, and is small.
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Undisclosed$25 - $49 / hr2 - 9Warszawa, Poland
Services provided
MRKTG Heroes is a branding company in Warszawa, Poland. Founded in 2023, the team offers Branding and Social Media Marketing.
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$1,000+$25 - $49 / hrFreelancer
Services provided
IT managed services company Webjetclouds was established in 2023. The team focuses on IT managed services and IT staff augmentation and is located in Paris, France.
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$1,000+$50 - $99 / hr2 - 9Belfast, Northern Ireland
Services provided
B10 is a Digital Strategy company. Their small team of employees is headquartered in Belfast, Northern Ireland. Their team focuses on Digital Strategy and CRM consulting and SI.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Headquartered in Despatch, South Africa, Dropzone Marketing is a media planning & buying company. They focus on Media Planning & Buying and Social Media Marketing and were established in 2021.
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$1,000+$25 - $49 / hr10 - 49istanbul, Türkiye
Services provided
Apollo agency is an user experience design agency. They are headquartered in istanbul, Türkiye and have small team of experts. Their services include UX/UI Design and Graphic Design.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Folkastudio, an UX design company, was launched in 2025. They offers UX/UI Design and IT managed services.
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$5,000+$25 - $49 / hr10 - 49Vernon Hills, IL
Services provided
Valrix LLC, a small UX design agency, is located in Vernon Hills, Illinois. The team specializes in UX/UI Design and Web Development.
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$5,000+Undisclosed10 - 49
Services provided
The Dispatch Agency is a branding company. The Hampstead, Canada-based team focuses on Branding and Email Marketing.
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Undisclosed$25 - $49 / hr2 - 9
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RedMinds Technologies Pvt Ltd is a small branding firm based in Hyderabad, India. The team focuses on Branding and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9
Services provided
Located in Bengaluru, India, Frapple is an IT managed services company. They provide IT managed services and Custom Software Development and were launched in 2023.
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UndisclosedUndisclosed2 - 9Nadiad, India
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IBeam Infosys is a Marketing Strategy company established in 2021. The agency specializes in Marketing Strategy and Market Research, and is small.
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$1,000+$50 - $99 / hr10 - 49Dubai, United Arab Emirates
Services provided
Small ERP consulting and SI company Wanas Apps, is located in Dubai, United Arab Emirates and Cairo, Egypt. The team provides ERP consulting and SI and AI Agents.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Microfix Computers, an IT managed services company, is located in London, Canada. Established in 2000, the team offers IT managed services.
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UndisclosedUndisclosed10 - 49Delhi, India
Services provided
Ultimate infosoft Pvt Ltd, a branding firm, was launched in 2011. The agency specializes in Branding and BI & big data consulting & SI.
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$5,000+Undisclosed2 - 9Dublin, Ireland
Services provided
Magento Agency is a Dublin, Ireland-based web design agency. The team offers Web Design and IT managed services.
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$5,000+$100 - $149 / hr2 - 9
Services provided
Based in Mevaseret Zion, Israel, TrigX is a CRM consulting and SI company. Established in 2020, the team focuses on CRM consulting and SI and Custom Software Development.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Testing review, an artificial intelligence company, specialize in Artificial Intelligence and Search Engine Optimization. They were founded in 2015.
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$5,000+$25 - $49 / hr50 - 249
Services provided
ERP consulting and SI and Enterprise App Modernization company Odolution specializes in ERP consulting and SI and Enterprise App Modernization. They were established in 2022.
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UndisclosedUndisclosed10 - 49
Services provided
Daddara E-Traders India Pvt Ltd is an ERP consulting and SI company established in 2011. The small team focuses on ERP consulting and SI and E-Commerce Development.
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$1,000+UndisclosedFreelancer
Services provided
In Chennai, India, webappstudioz is a social media marketing company. Their services include Social Media Marketing and Web Design.
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$5,000+$25 - $49 / hr10 - 49
Services provided
SkyAI Technologies is a small ERP consulting and SI company founded in 2019. Their services include ERP consulting and SI and Custom Software Development.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
34.1/40.017.2/20 Reviews7.5/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
35.8/40.017.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.4/40.016.8/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.8/40.016.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.9/40.017.2/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
How to Create a Budget for BI & Analytics Services [With Template]
Use our custom template for your business intelligence and analytics needs.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.