Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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$5,000+< $25 / hr50 - 249Kochi, India
Services provided
Datamate Info Solutions is an ERP consulting and SI company founded in 1992. Their team specializes in ERP consulting and SI and Custom Software Development.
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$1,000+$25 - $49 / hr50 - 249
Services provided
Established in 2016, Orange Hardwares, a midsize IT managed services company, is based in Sugar Land, Texas. Their services include IT managed services.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a technology company specializing in AI-driven software development and digital transformation, with notable proficiency in creating custom web applications and enhancing operational efficiency. The reviews reflect an overwhelmingly positive reception, with approximately 100% of clients highlighting Notch's dedication, technical expertise, and effective project management. Clients consistently praise their collaborative approach and ability to integrate seamlessly with internal teams.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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$5,000+$150 - $199 / hr10 - 49Santa Clara, CA
Services provided
INFORTECH, an IT managed services company, was founded in 1999. The team focuses on IT managed services.
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$1,000+< $25 / hr50 - 249Pimpri-Chinchwad, India
Services provided
Markytics Consulting Private Limited, a big data company, offer BI & big data consulting & SI and Artificial Intelligence. They were launched in 2016.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
CompuVoIP Inc. Business Phone Systems is an IT managed services company. Launched in 1985, their team offers IT managed services.
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UndisclosedUndisclosed10 - 49Austin, TX
Services provided
Launched in 2014, CloudServus is a big data company. The company specializes in BI & big data consulting & SI.
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$10,000+$150 - $199 / hr1,000 - 9,999Glen Allen, VA
Services provided
Intrics (India) is a large Glen Allen, Virginia-based data analytics company. Their services include BI & big data consulting & SI and Custom Software Development.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a software development company providing services such as software solutions, data management platforms, DevOps, UX/UI design, and AI integration. Reviews from clients highlight their exceptional engineering expertise, strong cultural fit, and effective project management. All feedback is overwhelmingly positive, with clients frequently praising Dreamix's high-quality deliverables, proactive communication, and ability to exceed expectations.
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$1,000+< $25 / hr2 - 9
Services provided
Indusfly Services is a Surrey, Canada-based branding agency. They offer Branding and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999
Services provided
Visiontelecom, an IT managed services company, was launched in 2004. The team specializes in IT managed services and is headquartered in.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a specialized Salesforce development company delivering customized solutions in CRM integration and app development. They consistently receive positive feedback for their project management and responsiveness, with 100% of reviews highlighting their expertise in Salesforce and timely delivery. Clients repeatedly commend their practical, solution-oriented approach and efficient communication, making them a reliable partner for Salesforce-related projects.
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UndisclosedUndisclosed10 - 49
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Located in Sheridan, Wyoming, Kemo Saas is a small CRM consulting and SI company. Their services include CRM consulting and SI and Email Marketing.
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$1,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
Techinfinity - Best Digital Marketing Agency In Mumbai is a PPC company. Their team is based in Mumbai, India and specializes in Pay Per Click and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9Madrid, Spain
Services provided
Producto Maven s.l. Is an UX design agency founded in 2023. The firm provides UX/UI Design and Web Development, and is small.
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$25,000+$150 - $199 / hr10 - 49Montréal, Canada
Services provided
Business intelligence company Click & Mortar was founded in 2016. The team specializes in BI & big data consulting & SI and Digital Strategy.
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$25,000+$150 - $199 / hr10 - 49Mount Waverley, Australia
Services provided
CRM consulting and SI company CRM Strategy was launched in 1996. The company focuses on CRM consulting and SI and Marketing Strategy, and is small.
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UndisclosedUndisclosed10 - 49Moskva, Russia
Services provided
Launched in 2016, Digital-агентство Ovva is a SEO company. Their team focuses on Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9
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Digital Strategy and IT managed services company dcad ltd was founded in 2003. The small team focuses on Digital Strategy and IT managed services.
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$1,000+$100 - $149 / hr2 - 9Montréal, Canada
Services provided
Zero Un Zero inc. Is a web design company. They focus on Web Design and IT managed services and were founded in 2017.
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$5,000+$25 - $49 / hr10 - 49Wilmington, DE
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GetOnData is a big data company. The Wilmington, Delaware-based firm was established in 2022. Their team focuses on BI & big data consulting & SI and Data Annotation Services.
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$1,000+< $25 / hr2 - 9
Services provided
Located in , porositweb.com is a SEO company. The team specializes in Search Engine Optimization and Web Design.
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UndisclosedUndisclosed10 - 49Oceanside
Services provided
TSSS Techno Solution Pvt Ltd. Is an Advertising company. The -based agency was established in 2012. Their team provides Advertising and Branding.
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UndisclosedUndisclosed50 - 249
Services provided
Computer Source is an IT managed services and Product Marketing company. They were launched in 1993 and specialize in IT managed services and Product Marketing.
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
Chancery Chambers, a small other IT consulting and SI company, is headquartered in Dubai, United Arab Emirates. Their services include other IT consulting and SI and Commercial Property Management.
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$1,000+< $25 / hr50 - 249Dallas, TX
Services provided
UX design company Bonsai Solutions Inc was established in 2021. The midsize team offers UX/UI Design and IT managed services.
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$1,000+$150 - $199 / hr50 - 249Gurugram, India
Services provided
GrowthJockey is a Conversion Optimization company launched in 2020. The team specializes in Conversion Optimization and Search Engine Optimization and is located in Gurugram, India.
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$5,000+$25 - $49 / hr250 - 999Singapore
Services provided
In Singapore and Dubai, United Arab Emirates, StratAgile is a Digital Strategy company. They specialize in Digital Strategy and CRM consulting and SI and were established in 2008.
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Undisclosed$100 - $149 / hr50 - 249
Services provided
WeBeeSocial Canada is a midsize Toronto, Canada-based social media marketing company. Their services include Social Media Marketing and Email Marketing.
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$10,000+$50 - $99 / hr50 - 249Patna, India
Services provided
Bridge2busines is a social media marketing firm founded in 2000. The company focuses on Social Media Marketing and Pay Per Click, and is midsize.
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$1,000+< $25 / hr50 - 249
Services provided
Founded in 2021, Firmsfinder is an user experience company. The team focuses on UX/UI Design and Web Development.
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$50,000+Undisclosed50 - 249Knoxville, TN
Services provided
ResultStack is a Knoxville, Tennessee-based software development company. They focus on Custom Software Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Clovis, CA
Services provided
ASN Software, a custom software development company, is headquartered in Clovis, California and Oakland, California. They offer Custom Software Development and Web Design.
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UndisclosedUndisclosed250 - 999Hyderabad, India
Services provided
Jayam Solutions is an ERP consulting and SI company. Launched in 2002, their team focuses on ERP consulting and SI and IT staff augmentation.
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$1,000+$25 - $49 / hr50 - 249Kolkata, India
Services provided
Leadheight is a branding company. Their midsize team of employees is located in Kolkata, India. Their team focuses on Branding and Social Media Marketing.
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$5,000+$50 - $99 / hr2 - 9Rijen, Netherlands
Services provided
Not False is an IT managed services company. In Rijen, Netherlands, the firm provides IT managed services and Custom Software Development.
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$1,000+$150 - $199 / hr2 - 9McKinney, TX
Services provided
Darkspire, Inc. Is an Email Marketing company. Established in 2012, their team provides Email Marketing and IT managed services.
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UndisclosedUndisclosed50 - 249Fukuoka, Japan
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Aluminum Inc is an IT managed services company. The team is headquartered in Fukuoka, Japan, and their services include IT managed services and Compliance Consulting.
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
Wyder social, a SEO services firm, is in Dubai, United Arab Emirates. They focus on Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed10 - 49Delhi, India
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W2g Solutions is a SEO services firm. Their team is located in Delhi, India and New Delhi, British Indian Ocean Territory and focuses on Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosedFreelancerWichita, KS
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Founded in 2008, Click Techs is a small IT managed services company. Their team provides IT managed services and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Murarrie, Australia
Services provided
ACT Logistics is an IT managed services company. Headquartered in Murarrie, Australia and Blacktown, Australia, their midsize team offers IT managed services. The firm was launched in 2006.
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UndisclosedUndisclosed50 - 249North Brunswick Township, NJ
Services provided
Direct Marketing company assetintel offers Direct Marketing and Market Research. They were launched in 2016.
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$1,000+$25 - $49 / hr10 - 49Royal Oak, MI
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USATInc is an IT managed services company. Based in Royal Oak, Michigan, the agency specializes in IT managed services and Custom Software Development.
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$1,000+$50 - $99 / hr50 - 249
Services provided
Trijotech Software Consulting Pvt. Ltd is an ERP consulting and SI company. Their midsize team is based in 5022, India and focuses on ERP consulting and SI. The company was founded in 2017.
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$10,000+Undisclosed50 - 249Elgin, IL
Services provided
IW Technologies is an Elgin, Illinois-based IT managed services company. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Kutaisi, Georgia
Services provided
A1 Telecom is an IT managed services company. Founded in 2017, their team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Surat, India
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Actoscript: IT Solution Comapny is a midsize social media marketing agency. Launched in 2015, the team specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr2 - 9
Services provided
In London, England, Web Design SEO is a SEO services firm. They provide Search Engine Optimization and Web Design and were established in 2023.
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UndisclosedUndisclosed10 - 49
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Small SEO company Infusionics, is in Dubai, United Arab Emirates. Their services include Search Engine Optimization and Web Design.
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Undisclosed$300+ / hr2 - 9Bogotá, Colombia
Services provided
Allmarket Agencia de Marketing is a social media marketing agency. The Bogotá, Colombia-based team specializes in Social Media Marketing and Content Marketing.
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$25,000+$150 - $199 / hr10 - 49Cambridge, New Zealand
Services provided
SaaSam Group is a small CRM consulting and SI company based in Cambridge, New Zealand. Their services include CRM consulting and SI.
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UndisclosedUndisclosed10 - 49
Services provided
Gamzi Digital, an IT managed services company, was founded in 2008. The small team offers IT managed services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.2/40.018/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.5/40.017.8/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.