Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider specializing in IT support, server management, and cybersecurity solutions. Their reviews are overwhelmingly positive, with approximately 90% of clients highlighting their responsiveness, professionalism, and technical expertise. Many clients appreciate their proactive approach to IT management and the seamless transitions they facilitate, with nearly 70% noting improvements in efficiency and system reliability.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
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$10,000+$100 - $149 / hr2 - 9València, Spain
Services provided
TSL Projects is an AI Consulting company. Their team is in València, Spain. The firm specializes in AI Consulting and IT strategy consulting.
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$1,000+< $25 / hr10 - 49Chennai, India
Services provided
Web development firm Codomax Digital Solutions is located in Chennai, India. Their services include Web Development and IT strategy consulting.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 60 projectsLeobit is a versatile software development company specializing in custom software solutions, AI integration, and digital platform enhancement. Reviews highlight their consistent on-time delivery, strong technical expertise, and proactive communication, with over 90% of feedback being positive. Clients frequently commend their ability to align with business goals and adapt to changing needs.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT service provider specializing in custom software development and IT support, particularly for Microsoft Azure environments. Across their reviews, they are consistently praised for their technical proficiency, project management skills, and responsiveness, with approximately 90% of reviews highlighting their ability to deliver customized solutions efficiently and professionally. Clients commend their supportive communication and adherence to deadlines.
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
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$1,000+< $25 / hr2 - 9
Services provided
Located in karachi, Pakistan, InnoFeature Labs is a small CRM consulting and SI company. Their services include CRM consulting and SI and ERP consulting and SI.
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$1,000+$25 - $49 / hr10 - 49Jakarta Selatan, Indonesia
Services provided
LINC is a custom software development firm established in 2018. The team specializes in Custom Software Development and ERP consulting and SI and is headquartered in Jakarta Selatan, Indonesia.
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UndisclosedUndisclosed10 - 49
Services provided
Established in 2026, Digiscale Infotech is a small software development company. Their team provides Custom Software Development and Artificial Intelligence.
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$1,000+$50 - $99 / hr2 - 9Novi Sad, Serbia
Services provided
Lodemark is a DevOps Managed Services company. Their small team is in Novi Sad, Serbia. Their services include DevOps Managed Services and cloud consulting & SI.
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$1,000+Undisclosed2 - 9Bengaluru, India
Services provided
Mithtech innovative solutions is an ERP consulting and SI company. They were launched in 2016, and their services include ERP consulting and SI and Custom Software Development.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company specializing in custom software, web development, and business intelligence solutions. They are consistently praised for their strong project management, timely delivery, and clear communication, with over 90% of reviews highlighting their professionalism and responsiveness. Clients appreciate Rare Crew's ability to understand specific business needs and provide tailored, high-quality solutions, with 80% noting their excellent value for cost and attention to detail.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
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$5,000+$150 - $199 / hr10 - 49Phoenix, AZ
Services provided
CyberLite is a Cybersecurity company. They are headquartered in Phoenix, Arizona, and their services include Cybersecurity.
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$100,000+$25 - $49 / hr2 - 9Lanham, MD
Services provided
Apex Infrastructure is an IT strategy consulting company. Their team is headquartered in Lanham, Maryland and focuses on IT strategy consulting.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 41 projectsAccedia is a versatile technology services company offering software development, system integration, and project management solutions. The company is highly praised for its technical expertise, proactive communication, and adaptability, with 100% of reviewers highlighting their strong project management and collaborative approach. Many clients commend Accedia for delivering timely, high-quality solutions that meet diverse business needs effectively.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a specialized IT recruitment agency focusing on staff augmentation and consulting services, particularly in cybersecurity, software development, and technical leadership. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, responsiveness, and ability to deliver high-quality candidates quickly. Impressively, 70% of reviewers appreciated their alignment with company culture and values, underscoring their role as a reliable and strategic partner.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
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UndisclosedUndisclosed2 - 9new york, NY
Services provided
Omniware is a Cybersecurity company headquartered in new york, New York. Established in 2025, the team provides Cybersecurity and AI Consulting.
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$1,000+$50 - $99 / hr2 - 9Warszawa, Poland
Services provided
CYBER FUTURE GROUP is a Cybersecurity company founded in 2026. Their services include Cybersecurity.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 37 projectsDreamix is a versatile IT solutions provider specializing in software development, cloud infrastructure, and data analytics. Reviews highlight their adaptability, effective communication, and high-quality deliverables, with 100% of reviews praising their project management and professionalism. Clients appreciate their cultural fit and ability to exceed expectations, with no areas for improvement noted in any reviews.
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 40 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is a technology company specializing in IT outsourcing and staff augmentation services. The company is consistently praised for its high-quality engineering talent, professionalism, and client-focused approach. Over 90% of reviewers highlight their reliability and seamless communication. Clients commend their ability to provide cost-effective solutions on time and within budget, with no significant areas for improvement noted.
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$10,000+$100 - $149 / hr2 - 9Tallinn, Estonia
Services provided
Software development company and cloud consulting & SI company Elaich OÜ was launched in 2024. The agency focuses on Custom Software Development and cloud consulting & SI.
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Undisclosed$25 - $49 / hrFreelancer
Services provided
AI Agents company Rehnova Digitals provides AI Agents and CRM consulting and SI. They were launched in 2025.
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$1,000+$200 - $300 / hr2 - 9
Services provided
RG Labs is a Cybersecurity company founded in 2026. The firm offers Cybersecurity and AI Consulting.
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$1,000+< $25 / hr10 - 49
Services provided
Fortrexiatechnologies is a Cybersecurity company founded in 2026. Their services include Cybersecurity and Web Development.
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$5,000+Undisclosed2 - 9San Mateo, CA
Services provided
Located in San Mateo, California, Corank is an IT strategy consulting company. They focus on IT strategy consulting and Marketing Strategy.
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$1,000+$25 - $49 / hrFreelancer
Services provided
Located in Cape Town, South Africa, Bam Cloud AI is a cloud consulting & SI and Corporate Training & Coaching company. They offer cloud consulting & SI and Corporate Training & Coaching.
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$1,000+$100 - $149 / hr2 - 9
Services provided
Software development firm and cloud consulting & SI company Lemma Technology was established in 2026. The firm focuses on Custom Software Development and cloud consulting & SI.
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$25,000+$150 - $199 / hr10 - 49Antwerpen, Belgium
Services provided
OBS solutions, an ERP consulting and SI company, was founded in 2015. The small team provides ERP consulting and SI and CRM consulting and SI.
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$1,000+Undisclosed2 - 9London, England
Services provided
Secvura, a Cybersecurity company, was launched in 2026. They offers Cybersecurity.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Launched in 2020, Elite Falcons Security Inc. Is a small Building Security Services company. Their team offers Building Security Services and Cybersecurity.
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$1,000+$100 - $149 / hrFreelancer
Services provided
Custom software development firm Vanguard IX was launched in 2020. The small team specializes in Custom Software Development and Conversion Optimization.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Blukaze Automations is a small cloud consulting & SI company launched in 2023. Their services include cloud consulting & SI and AI Agents.
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UndisclosedUndisclosedFreelancerKuala Lumpur, Malaysia
Services provided
IT strategy consulting company 3 Orbit Solutions Sdn Bhd is in Kuala Lumpur, Malaysia. They provide IT strategy consulting and Custom Software Development and were founded in 2025.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Headquartered in St. Petersburg, Florida and Peshawar, Pakistan, Black Byt3 is a small Cybersecurity company. The team provides Cybersecurity and AI Consulting.
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UndisclosedUndisclosed2 - 9
Services provided
KLMATM DIGITAL is an IT strategy consulting company. The company is headquartered in Henrico, Virginia. Their team provides IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Hs is an IT strategy consulting and Robotics Process Automation company. They are located in hanoi, Vietnam, and their services include IT strategy consulting and Robotics Process Automation.
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$1,000+$25 - $49 / hr2 - 9
Services provided
TuringHalt is a small Cybersecurity company. They focus on Cybersecurity and were launched in 2026.
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$10,000+$300+ / hr2 - 9Hong Kong, Hong Kong
Services provided
Launched in 2026, Profit Rise Consulting Limited, a small AI Agents company, is located in Hong Kong, Hong Kong. Their team specializes in AI Agents and AI Consulting.
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Undisclosed$25 - $49 / hr2 - 9London, England
Services provided
Cyfra Dane is an IT strategy consulting company. Their team is based in London, England. The firm specializes in IT strategy consulting.
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UndisclosedUndisclosed10 - 49
Services provided
Located in Varanasi, India, Manoka Assortment Pvt. Ltd. Is an IT staff augmentation company. The team focuses on IT staff augmentation and IT managed services.
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$5,000+$100 - $149 / hrFreelancer
Services provided
Established in 2026, Pipellence is a CRM consulting and SI company. The small team offers CRM consulting and SI and IT strategy consulting.
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Undisclosed$25 - $49 / hrFreelancer
Services provided
BeaconVera LLC is a cloud consulting & SI and web design agency launched in 2026. The team specializes in cloud consulting & SI and Web Design and is headquartered in Irvine, California.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
Noticeora is a Cybersecurity company. Their small team is located in Milano, Italy and offers Cybersecurity and Content Moderation Services. The agency was founded in 2026.
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$1,000+$25 - $49 / hr2 - 9
Services provided
NeuraGrid Technologies LTD is a cloud consulting & SI company. Located in Abuja, Nigeria, the company was founded in 2026. Their services include cloud consulting & SI.
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$1,000+< $25 / hr50 - 249
Services provided
Hexaflow, an AI development company, was launched in 2017. Based in Dubai, United Arab Emirates and Muscat, Oman, the team offers Artificial Intelligence and AI Agents.
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$1,000+< $25 / hr10 - 49
Services provided
Isocertonline, a Cybersecurity company, is headquartered in Greater Noida, India. Launched in 2014, the team focuses on Cybersecurity.
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$1,000+$50 - $99 / hr2 - 9Montréal, Canada
Services provided
Trames numeriques is a CRM consulting and SI company launched in 2016. Their team provides CRM consulting and SI and Digital Strategy.
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$5,000+$100 - $149 / hr2 - 9
Services provided
Eastroad is an AI development company. Based in Dinanagar, India, the agency offers Artificial Intelligence and IT strategy consulting.
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$1,000+$150 - $199 / hr2 - 9
Services provided
HollowByte, a Cybersecurity company, specializes in Cybersecurity and Low/No Code Development. The firm is in Saint John, Canada.
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$1,000+$25 - $49 / hr2 - 9Kayseri, Türkiye
Services provided
GearSoft Yazılım ve Teknoloji Çözümleri is an ERP consulting and SI company. In Kayseri, Türkiye, the team specializes in ERP consulting and SI and Custom Software Development.
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$1,000+$25 - $49 / hr10 - 49Haluzyntsi, Ukraine
Services provided
Launched in 2025, ArchonIQ is a custom software development firm. In Haluzyntsi, Ukraine, the team specializes in Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed2 - 9
Services provided
Capmark Advisory is a Business Consulting company established in 2012. The team provides Business Consulting and Financial Advising & Planning and is based in Melbourne, Australia.
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Undisclosed$50 - $99 / hr10 - 49
Services provided
Fivaro IT is a London, England-based AI Agents company. Established in 2015, the team specializes in AI Agents and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49
Services provided
Located in Texas, Texas, InfinisecIT is a Cybersecurity company. They specialize in Cybersecurity and Custom Software Development and were established in 2025.
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$1,000+< $25 / hr2 - 9
Services provided
Small IT managed services company Octatec Technologies, is in Tividale, England. The team provides IT managed services and Application Management & Support.
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$1,000+$50 - $99 / hrFreelancer
Services provided
LDL Security is a Cybersecurity company based in Porto Alegre, Brazil. They provide Cybersecurity.
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$5,000+$50 - $99 / hr2 - 9
Services provided
RattanShanti Group is a software development company founded in 2024. The team specializes in Custom Software Development and IT strategy consulting.
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$1,000+$100 - $149 / hrFreelancer
Services provided
Software development company Revuity Systems focuses on Custom Software Development and IT strategy consulting. They are in Los Angeles, California.
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$1,000+$25 - $49 / hr2 - 9
Services provided
CRRB Solution, a Cybersecurity company, is based in Patna, India and Arrah, India. Their services include Cybersecurity.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
38.7/40.019/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.3/40.020/20 Reviews8.3/10 Clients & Experience8.1/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.6/40.019/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr250 - 999Gliwice, Poland
Ability to deliver
39.1/40.019.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
32% IT Consulting68% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34.6/40.017.4/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.9/40.018.2/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
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![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.