Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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$25,000+$100 - $149 / hr10 - 49Cupertino, CA
Services provided
Ccube is a small big data analytics company launched in 2022. Their team focuses on BI & big data consulting & SI and Artificial Intelligence.
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$5,000+$150 - $199 / hr50 - 249Allentown, PA
Services provided
Access Point Consulting, a Compliance Consulting company, is based in Allentown, Pennsylvania. Their services include Compliance Consulting and Cybersecurity.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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Undisclosed$100 - $149 / hr2 - 9Columbus, OH
Services provided
Launched in 1997, PC Geeks is an IT strategy consulting company. The team provides IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Warszawa, Poland
Services provided
Elitmind is a data analytics company. They are based in Warszawa, Poland, and their services include BI & big data consulting & SI and cloud consulting & SI.
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$1,000+$50 - $99 / hr50 - 249Bengaluru, India
Services provided
Established in 1993, Vertex Techno Solutions Bangalore Private Limited is a midsize Bengaluru, India-based IT managed services company. Their services include IT managed services and Cybersecurity.
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$10,000+$300+ / hr2 - 9Beverly, MA
Services provided
RoadMap Technologies is a data analytics company launched in 1988. The small team offers BI & big data consulting & SI and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Winnipeg, Canada
Services provided
Exchange Technology Services is a Winnipeg, Canada-based Cybersecurity and IT managed services company. The team offers Cybersecurity and IT managed services.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 34 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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$50,000+$50 - $99 / hr10 - 49Barcelona, Spain
Services provided
Launched in 2016, Mosaic Factor is a small IT strategy consulting company. Their team focuses on IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Karachi, Pakistan
Services provided
IT strategy consulting and IT managed services company Arwen Tech Pvt Ltd was founded in 2004. The firm offers IT strategy consulting and IT managed services, and is small.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 101 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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$10,000+$25 - $49 / hr1,000 - 9,999Noida, India
Services provided
Nippon Data Systems Ltd. Is a large Noida, India-based CRM consulting and SI company. The team provides CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Dexter, MI
Services provided
Established in 1987, Dominant Systems Corporation is a Cybersecurity and IT managed services company. Based in Dexter, Michigan, the team provides Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Andice, TX
Services provided
Cybersecurity and IT managed services company MoreMax Inc focuses on Cybersecurity and IT managed services. They are based in Andice, Texas.
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$1,000+< $25 / hr50 - 249Newark, DE
Services provided
Sysally is a cloud consulting & SI company in Newark, Delaware. Founded in 2018, the team focuses on cloud consulting & SI and IT managed services.
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$1,000+$50 - $99 / hr50 - 249Troy, MI
Services provided
Marketing Strategy company Resource Point LLC was established in 2022. In Troy, Michigan, the team focuses on Marketing Strategy and Search Engine Optimization.
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$25,000+$25 - $49 / hr50 - 249
Services provided
Big data analytics company Inferenz was established in 2019. The firm offers BI & big data consulting & SI and cloud consulting & SI.
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$5,000+$150 - $199 / hr10 - 49Norcross, GA
Services provided
GDS Technology is an IT managed services company. Founded in 2023, the agency is located in Norcross, Georgia. Their services include IT managed services and Cybersecurity.
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$25,000+Undisclosed50 - 249Docklands, Australia
Services provided
Oreta is an IT managed services company. They were launched in 2015 and focus on IT managed services and cloud consulting & SI.
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$100,000+$50 - $99 / hr250 - 999Bhubaneswar, India
Services provided
Cozentus Technologies Pvt. Ltd is a cloud consulting & SI company. The team is located in Bhubaneswar, India, and their services include cloud consulting & SI and IT managed services.
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$250,000+Undisclosed250 - 999Dubai, United Arab Emirates
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Craft Interactive Technology is an IT strategy consulting and ERP consulting and SI company. Established in 2017, the agency provides IT strategy consulting and ERP consulting and SI.
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$1,000+Undisclosed50 - 249Yokosuka, Japan
Services provided
Communication Business Avenue, Inc. Is a Yokosuka, Japan-based Generative AI company. The team focuses on Generative AI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Chennai, India
Services provided
Transcloud Labs is a cloud consulting & SI company. In Chennai, India and Hyderabad, India, the agency provides cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249
Services provided
Venture7, an IT strategy consulting company, was established in 2015. The company focuses on IT strategy consulting and BI & big data consulting & SI.
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$5,000+$150 - $199 / hr50 - 249
Services provided
AmericaTech, Inc. Is an IT strategy consulting company launched in 2015. Located in Silver Spring, Maryland, the team focuses on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
We Fix Computers and Networks, an IT strategy consulting and IT managed services company, is located in. They focus on IT strategy consulting and IT managed services and were founded in 2014.
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$1,000+Undisclosed10 - 49
Services provided
Launched in 2018, Net2Secure Pvt Ltd is a cloud consulting & SI and IT managed services company. Their services include cloud consulting & SI and IT managed services.
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$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Services provided
Viettel Software is a big data company. They were established in 2020 and provide BI & big data consulting & SI and cloud consulting & SI.
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$1,000+$150 - $199 / hr10 - 49Richmond Hill, Canada
Services provided
Founded in 2017, SetCom, a small Email Marketing company, is located in Richmond Hill, Canada and Toronto, Canada. Their team specializes in Email Marketing and CRM consulting and SI.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
SuiteWorks Tech, a CRM consulting and SI company, was founded in 2023. The small team provides CRM consulting and SI and ERP consulting and SI.
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$1,000+$50 - $99 / hr50 - 249
Services provided
Established in 2020, Matrix Business is a big data analytics company. The team offers BI & big data consulting & SI and cloud consulting & SI.
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$5,000+$100 - $149 / hr2 - 9Decatur, GA
Services provided
Located in Schaumburg, Illinois and Chicago, Illinois, CompuTEK Solutions - CTEKS is an IT managed services company. They provide IT managed services and Cybersecurity.
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UndisclosedUndisclosed250 - 999San Jose, CA
Services provided
Spotline Inc is an IT managed services company. The San Jose, California-based agency was launched in 2005. Their services include IT managed services and ECM consulting and SI.
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$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Services provided
Operisoft Technologies Pvt Ltd, a cloud consulting & SI company, was founded in 2012. Based in Navi Mumbai, India, the team focuses on cloud consulting & SI and DevOps Managed Services.
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$1,000+< $25 / hr50 - 249Delhi, India
Services provided
Midsize AI Consulting company Radiance Solution, is in Delhi, India. The team focuses on AI Consulting and CRM consulting and SI.
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Undisclosed$100 - $149 / hr10 - 49West Chester, PA
Services provided
Harris Technology Services is a West Chester, Pennsylvania-based Building Security Services company. They offer Building Security Services and IT managed services and were launched in 2019.
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$5,000+$25 - $49 / hr50 - 249København, Denmark
Services provided
Teo nordic is a midsize Computer Engineering company founded in 2007. Their team focuses on Computer Engineering and CRM consulting and SI.
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$75,000+$50 - $99 / hr50 - 249Irving, TX
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ITsutra Inc. Is an Irving, Texas-based big data analytics company. They offer BI & big data consulting & SI and DevOps Managed Services and were founded in 2014.
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$50,000+$50 - $99 / hr10 - 49Ciudad de México, Mexico
Services provided
INTEREM, an ERP consulting and SI company, was launched in 1999. The company provides ERP consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249
Services provided
ISTT is a Cybersecurity company founded in 2001. Their team provides Cybersecurity and Business Continuity Management.
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UndisclosedUndisclosed10 - 49
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CRM consulting and SI company Deploy Knowledge Consulting was established in 2014. The agency provides CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Services provided
DefinIT Managed IT Services is an IT managed services company. The team is in Jacksonville, Florida and Orlando, Florida, and their services include IT managed services and Cybersecurity.
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$5,000+$50 - $99 / hr50 - 249
Services provided
Revantage Healthcare Business Solutions is an IT strategy consulting company based in Wyoming, Washington. Established in 2007, the team provides IT strategy consulting and IT managed services.
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$50,000+$25 - $49 / hr50 - 249
Services provided
IT strategy consulting company Prodware Solutions is in Bridgewater, New Jersey. Their services include IT strategy consulting and CRM consulting and SI.
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$1,000+< $25 / hr50 - 249Wilmington, DE
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Based in Wilmington, Delaware, Glocal Accounting is a big data company. Established in 2007, the team specializes in BI & big data consulting & SI and Cybersecurity.
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$25,000+$50 - $99 / hr250 - 999
Services provided
Datecsa is an IT strategy consulting company. They are in Yumbo, Colombia and have midsize team of experts. Their services include IT strategy consulting and BI & big data consulting & SI.
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$1,000+< $25 / hr50 - 249
Services provided
Velosting is a cloud consulting & SI and IT managed services company. The Noida, India-based agency offers cloud consulting & SI and IT managed services.
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$1,000+< $25 / hr10 - 49
Services provided
ITG Onsite Technicians is an IT managed services company. They specialize in IT managed services and IT strategy consulting and were established in 2000. The agency is located in Buddina, Australia.
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$10,000+$50 - $99 / hr10 - 49
Services provided
Information Officer is a small cloud consulting & SI company located in Berkeley, California and Singapore, Singapore. Their services include cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249
Services provided
IPSIP Vietnam is an IT managed services and Cybersecurity company. The team is headquartered in Ho Chi Minh, Vietnam, and their services include IT managed services and Cybersecurity.
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$5,000+< $25 / hr50 - 249Framingham, MA
Services provided
Soltrix Technology Solutions, Inc., a Digital Strategy company, was founded in 2007. The team provides Digital Strategy and BI & big data consulting & SI and is in Framingham, Massachusetts.
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UndisclosedUndisclosed50 - 249
Services provided
TIQRI, a custom software development company, was launched in 2008. They focuses on Custom Software Development and UX/UI Design.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
How to Create a Budget for BI & Analytics Services [With Template]
Use our custom template for your business intelligence and analytics needs.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.