CRM Consulting and SI ERP Consulting and SI
$10,000 to $49,999
Jan. 2020 - Mar. 2022

4.5

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 3.5

"Their delivery was always on time."

Sep 15, 2023

Technical Head, Bikanerwala

Anonymous

Retail
Delhi, India
51-200 Employees
Online Review

Trident Information Systems Pvt. Ltd. provided ERP consulting services for a restaurant chain. They also provided software development services for the client.

Trident Information Systems Pvt. Ltd.'s work boosted the client's sales and improved their operational efficiency. The team managed the project well and delivered everything on time, ensuring a smooth workflow. They also impressed with their excellent customer support.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Technical Head of Bikanerwala

Describe what your company does in a single sentence.

Bikanervala is an Indian restaurant chain headquartered in Delhi, that specializes in Indian sweets, snacks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Information Systems Pvt. Ltd. to accomplish?

For Software Service

SOLUTION

How did you find Trident Information Systems Pvt. Ltd.?

Referral

Why did you select Trident Information Systems Pvt. Ltd. over others?

Close to my geographic location
Pricing fit our budget
Good value for cost

How many teammates from Trident Information Systems Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The service provided by trident is very great related to ERP services & Other Software Services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

helps in increasing Sales, Also helps in smooth functioning of our Work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

About the project management, I Can say that their delivery was always on time.

What was your primary form of communication with Trident Information Systems Pvt. Ltd.?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The client handling was done by them was really great, Trident have good employees.

Are there any areas for improvement or something Trident Information Systems Pvt. Ltd. could have done differently?

provide better support

RATINGS

4.5

Trident Information Systems Pvt. Ltd.

One of the best Microsoft & LS Retail Partner

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