Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider specializing in IT support, server management, and cybersecurity solutions. Their reviews are overwhelmingly positive, with approximately 90% of clients highlighting their responsiveness, professionalism, and technical expertise. Many clients appreciate their proactive approach to IT management and the seamless transitions they facilitate, with nearly 70% noting improvements in efficiency and system reliability.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
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UndisclosedUndisclosed2 - 9Portland, OR
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Big data company Baleen Data was founded in 2022. Based in Portland, Oregon, the team offers BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Mendota Heights, MN
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Bigfoot Analytics is a big data analytics company and Business Consulting company. Their team is based in Mendota Heights, Minnesota and offers BI & big data consulting & SI and Business Consulting.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 60 projectsLeobit is a software development company specializing in AI and mobile application solutions, catering to diverse industry needs such as FinTech, IoT, and digital marketing. Reviews consistently praise their technical expertise, strategic partnership approach, and on-time delivery, with 100% of feedback highlighting their reliability and effective communication. Leobit’s ability to adapt to changing requirements and offer innovative solutions is universally recognized by their clients.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT solutions provider specializing in custom software development, cloud services, and IT support, with projects including Azure migrations and custom portal development. Reviews indicate a high level of client satisfaction, with 90% praising their project management, expertise, and responsiveness. Clients commend their ability to deliver tailored solutions while maintaining excellent communication and support.
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
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UndisclosedUndisclosed2 - 9Brookline, MA
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Established in 2015, EpiTech Consultants is a small business intelligence company. Their team specializes in BI & big data consulting & SI and Market Research.
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UndisclosedUndisclosed2 - 9
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Glue Solutions, Inc. Is a small data analytics company established in 2019. Their team offers BI & big data consulting & SI and Market Research.
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UndisclosedUndisclosed50 - 249Baton Rouge, LA
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Big data analytics company and software development company Methods Technology Solutions offers BI & big data consulting & SI and Custom Software Development. They are in Baton Rouge, Louisiana.
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UndisclosedUndisclosed10 - 49
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Data analytics company and Business Consulting company Aldron Analytics & Consulting LLC specializes in BI & big data consulting & SI and Business Consulting. They were launched in 2023.
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UndisclosedUndisclosedFreelancer
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Simplified Science Publishing is a Portland, Oregon-based data analytics company. The team offers BI & big data consulting & SI.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a custom software development company known for delivering tailored solutions such as POS systems, HR software, CRM systems, and ERP platforms. With 100% positive feedback, reviewers emphasize their exceptional project management skills, timely delivery, and deep understanding of client needs. Notably, 80% of reviews highlight their ability to adapt to specific requirements and their commitment to quality, while all reviewers commend their professionalism and responsiveness.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
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UndisclosedUndisclosed10 - 49Milano, Italy
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Accurat is a big data company. Headquartered in Milano, Italy and Brooklyn, New York, their small team specializes in BI & big data consulting & SI. The agency was established in 2011.
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UndisclosedUndisclosed10 - 49
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RB Integration Tools is a data analytics company and software development firm headquartered in Lafayette, Louisiana. They offer BI & big data consulting & SI and Custom Software Development.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 41 projectsAccedia is a software development company with a strong focus on custom application development, integration, and IT project management. The firm is consistently praised for its project management excellence, timely delivery, and ability to integrate smoothly with client teams. Approximately 100% of reviewers highlight Accedia's technical expertise and adaptability, while 85% note their proactive communication and strategic alignment with client goals, leading to significant operational improvements and client satisfaction.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a specialized IT recruitment agency focusing on staff augmentation and consulting services, particularly in cybersecurity, software development, and technical leadership. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, responsiveness, and ability to deliver high-quality candidates quickly. Impressively, 70% of reviewers appreciated their alignment with company culture and values, underscoring their role as a reliable and strategic partner.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
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UndisclosedUndisclosed2 - 9
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Ketchbrook Analytics is a big data company. Based in East Hartford, Connecticut, the company was launched in 2019. Their team provides BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Westport, CT
Services provided
Clatter is a small graphic design agency established in 2020. Their services include Graphic Design and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 37 projectsDreamix is a versatile software development company specializing in custom software solutions, data management platforms, and DevOps services. Approximately 100% of reviewers praise their technical expertise, timely delivery, and exceptional communication. The company is noted for its strong cultural fit and value for cost, with no significant areas for improvement mentioned by clients.
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 40 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is an IT outsourcing and staff augmentation company, offering high-quality engineering talent and seamless collaboration. Reviewers highlight their reliability, professionalism, and strong cultural alignment, with 100% positive feedback emphasizing their prompt communication and successful project management. Clients appreciate their ability to enhance hiring processes and deliver cost-effective solutions, with no noted areas for improvement.
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UndisclosedUndisclosed50 - 249Austin, TX
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Quansight, LLC, a big data analytics company, is in Austin, Texas. They specialize in BI & big data consulting & SI and were founded in 2018.
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UndisclosedUndisclosedFreelancer
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Daly Analytics is a data analytics company. They are headquartered in Glastonbury, Connecticut, and their services include BI & big data consulting & SI and Web Development.
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UndisclosedUndisclosed2 - 9Concord, MA
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Established in 2016, Complex Stories is a branding company. The team offers Branding and Graphic Design and is based in Concord, Massachusetts.
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UndisclosedUndisclosed2 - 9Bergamo, Italy
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INTWIG is a Bergamo, Italy-based big data analytics company. Founded in 2014, the team offers BI & big data consulting & SI.
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UndisclosedUndisclosedFreelancerWoburn, MA
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Small Market Research company RAM-HC Analytics, is in Woburn, Massachusetts. Their services include Market Research and BI & big data consulting & SI.
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UndisclosedUndisclosedFreelancer
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Champlain Associates is a Market Research company. The company is in Lexington , Massachusetts. Their services include Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9
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Big data company McCandless Consulting LLC provides BI & big data consulting & SI. They were founded in 2022.
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UndisclosedUndisclosedFreelancer
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Established in 2023, Dr Kim Data is a small big data company. Their services include BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosedFreelancerHadley, MA
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In Hadley, Massachusetts, Blumenstiel Data Science is a Market Research company. They provide Market Research and BI & big data consulting & SI and were founded in 2022.
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UndisclosedUndisclosedFreelancer
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MMG DESIGN LAB is a branding firm. Their small team of employees is in Greenwich, Connecticut. Their team focuses on Branding and Web Design.
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UndisclosedUndisclosed10 - 49
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DJB Design is a branding firm. Based in New Orleans, Louisiana, their small team specializes in Branding and UX/UI Design. The company was established in 2018.
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UndisclosedUndisclosed10 - 49Torino, Italy
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Digital Pills is a big data company located in Torino, Italy. Established in 2016, the team specializes in BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
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Launched in 2017, SWY Marketing is a PPC agency. The small team focuses on Pay Per Click and Social Media Marketing.
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UndisclosedUndisclosed2 - 9
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Adapt Now BI Solutions is a big data company. Launched in 2020, the company is headquartered in Overland Park, Kansas. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
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Prior Analytics LLC, a business intelligence company, provide BI & big data consulting & SI. They were founded in 2022.
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UndisclosedUndisclosed2 - 9
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Founded in 2023, Reachable is a small big data company. Their team offers BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Overland Park, KS
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Big data company the IQ studio was established in 2013. The small team focuses on BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Middletown, DE
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THEFINANSOL, a small big data analytics company, is located in Middletown, Delaware. Their services include BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Lake Mary, FL
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KASH Tech, LLC is a big data analytics company. They provide BI & big data consulting & SI and IT staff augmentation and are located in Lake Mary, Florida and Chennai, India.
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UndisclosedUndisclosed2 - 9Norwalk, CT
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Surveys & Forecasts, LLC is a Market Research company. Established in 1994, the firm provides Market Research and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9New Haven, CT
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Market Research company Demographic Perspectives was founded in 1994. The agency specializes in Market Research and BI & big data consulting & SI, and is small.
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UndisclosedUndisclosed2 - 9
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BizBrain is a big data company and Financial Consulting company. They offer BI & big data consulting & SI and Financial Consulting and are in Wilmington, Delaware.
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UndisclosedUndisclosedFreelancer
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CMF Constructs is a small Market Research company launched in 2013. Their team offers Market Research and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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Business intelligence company and Generative AI company FiveBrane is located in Wilmington, Delaware. Launched in 2022, the team specializes in BI & big data consulting & SI and Generative AI.
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UndisclosedUndisclosed2 - 9
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CanvasJS is a custom software development company. They provide Custom Software Development and Mobile App Development and were launched in 2012.
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UndisclosedUndisclosed10 - 49Wilmington, DE
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Generative AI company Curate Data is based in Wilmington, Delaware. Their services include Generative AI and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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Smart360 is a small data analytics company and Compliance Consulting company. They focus on BI & big data consulting & SI and Compliance Consulting and were founded in 2013.
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UndisclosedUndisclosed50 - 249Singapore, Singapore
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LedgeSure IT Consulting is a Singapore, Singapore-based data analytics company. The team provides BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Dover, DE
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Elephas Inc, a small data analytics company, is based in Dover, Delaware. The team offers BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Middletown, DE
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Views Data Consulting is a Market Research company. They specialize in Market Research and BI & big data consulting & SI and were launched in 2020.
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UndisclosedUndisclosed10 - 49Roma, Italy
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GO-Mobility is a big data analytics company established in 2011. Located in Roma, Italy, the team specializes in BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Milano, Italy
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BI Network, a small data analytics company, is headquartered in Milano, Italy and Arco, Italy. Their services include BI & big data consulting & SI and Web Development.
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UndisclosedUndisclosed10 - 49Venezia, Italy
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LARUS Business Automation is a big data company. They focus on BI & big data consulting & SI and Corporate Training & Coaching and are located in Venezia, Italy.
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UndisclosedUndisclosed10 - 49Milano, Italy
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CGnal is a business intelligence company. Established in 2015, the agency provides BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Milano, Italy
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Based in Milano, Italy, LWT³ is a big data analytics company. The team specializes in BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed2 - 9Ancona, Italy
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Revolt SRL, a big data company, was launched in 2017. In Ancona, Italy, the team provides BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Dalmine, Italy
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D/Vision Lab is a big data analytics company. Based in Dalmine, Italy and Bergamo, Italy, the agency offers BI & big data consulting & SI and AR/VR development.
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UndisclosedUndisclosed10 - 49Madrid, Spain
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Founded in 2006, Berocam Consulting is a small big data analytics company. Their team specializes in BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Barcelona, Spain
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300.000Km/s is an Architectural Design and business intelligence company. Established in 2014, their team specializes in Architectural Design and BI & big data consulting & SI.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
38.7/40.019/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
37.3/40.017.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.3/40.020/20 Reviews8.3/10 Clients & Experience8.1/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.6/40.019/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr250 - 999Gliwice, Poland
Ability to deliver
39.1/40.019.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34.8/40.017.6/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
32% IT Consulting68% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.9/40.018.2/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.