Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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UndisclosedUndisclosed2 - 9
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Launched in 2021, Defy Trends LLC is a small Blockchain company located in Miami Beach, Florida. Their team provides Blockchain and Market Research.
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UndisclosedUndisclosed2 - 9Yerevan, Armenia
Services provided
PLX Labs LLC is a Blockchain company. They are headquartered in Kyiv, Ukraine and Yerevan, Armenia and have small team. Their services include Blockchain and IT managed services.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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UndisclosedUndisclosed2 - 9Frederick, MD
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Branding agency Digital Ads was established in 2024. The agency specializes in Branding and Search Engine Optimization, and is small.
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UndisclosedUndisclosed2 - 9Pune, India
Services provided
DatAIsm Services is an artificial intelligence development company. Headquartered in Pune, India, the company was launched in 2021. Their services include Artificial Intelligence and Market
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UndisclosedUndisclosed50 - 249Southfield, MI
Services provided
Great Lakes Digital Partners is a midsize Southfield, Michigan-based web development company. Their services include Web Development and E-Commerce Development.
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UndisclosedUndisclosed250 - 999San Francisco, CA
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Amplitude is a big data company founded in 2012. In San Francisco, California, the team offers BI & big data consulting & SI and Application Testing.
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UndisclosedUndisclosed250 - 999Philadelphia, PA
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Located in Philadelphia, Pennsylvania and City of London, England, Invent Analytics is an AI company. They specialize in Artificial Intelligence and Application Testing.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
PostHog, Inc. Is a Market Research company. Based in San Francisco, California, their team focuses on Market Research and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
Uniform Systems, Inc. Is a CRM consulting and SI company. Based in San Francisco, California and Berlin, Germany, their team focuses on CRM consulting and SI and Custom Software Development.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed50 - 249Toronto, Canada
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Symplify is an Application Testing company. Established in 2000, the agency specializes in Application Testing and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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UXCam, a Conversion Optimization company, was launched in 2014. They specializes in Conversion Optimization and UX/UI Design.
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UndisclosedUndisclosed10 - 49Paris, France
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Elevate Agency is a CRM consulting and SI company. In Paris, France, the team provides CRM consulting and SI and Application Testing.
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UndisclosedUndisclosed50 - 249Santa Clara, CA
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UX company Ab Ovo, Inc. Was founded in 2006. The agency offers UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Richmond Hill, Canada
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Headquartered in Richmond Hill, Canada, Peytec Inc. Is a small IoT development company. Their services include IoT development and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249New York, NY
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Ultranauts Inc is a midsize business intelligence company established in 2013. Their team specializes in BI & big data consulting & SI and AR/VR development.
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UndisclosedUndisclosed250 - 999Princeton, NJ
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IT staff augmentation company V R Della Infotech Inc offers IT staff augmentation and Market Research. They were founded in 2012.
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UndisclosedUndisclosed50 - 249
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Launchship Technology Solutions Pvt. Ltd. Is an app development company founded in 2011. The company provides Mobile App Development and ERP consulting and SI, and is midsize.
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UndisclosedUndisclosed250 - 999Columbus, IN
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LHP Analytics & IoT is an Application Testing company. Their midsize team is headquartered in Columbus, Indiana. Their services include Application Testing and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Dover, DE
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Astrapia Consulting LLP, an UX agency, was launched in 2016. They offers UX/UI Design and IoT development.
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UndisclosedUndisclosed10 - 49Warrendale, PA
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BrightTree Studios, an Architectural Design company, was established in 2007. They focuses on Architectural Design and IT managed services.
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UndisclosedUndisclosed2 - 9New York City, NY
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SEO services firm TTHINKS, LLC is headquartered in New York City, New York. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosedFreelancerFort Lauderdale, FL
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The Marketing Mompreneur is a Digital Strategy company founded in 2017. The small team focuses on Digital Strategy and Content Marketing.
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UndisclosedUndisclosed2 - 9
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Wydro Media, a social media marketing agency, was founded in 1999. The team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerChino Valley, AZ
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In Chino Valley, Arizona, Bryan Earl is a SEO services firm. They offer Search Engine Optimization and Web Design.
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UndisclosedUndisclosedFreelancer
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Founded in 2002, Jessica Leigh Web Design is a SEO services firm. The team focuses on Search Engine Optimization and Web Design.
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UndisclosedUndisclosedFreelancerScottsdale, AZ
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G6 Web Services is a Scottsdale, Arizona-based SEO agency. They offer Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed10 - 49Bracknell, England
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Data analytics company Manzeera Solutions was established in 2017. The agency provides BI & big data consulting & SI and Content Writing Services.
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UndisclosedUndisclosedFreelancerBelle Chasse, LA
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Outfox IT Services, a small branding agency, is in Belle Chasse, Louisiana. The team provides Branding and Web Design.
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UndisclosedUndisclosed50 - 249Makati, Philippines
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Located in Sydney, Australia and Makati, Philippines, Experience Digital is an UX design company. Their services include UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Baltimore, MD
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Based in Baltimore, Maryland, PeakSites Web Design is a web design agency. They focus on Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Growth Venue Marketing, an Advertising company, is located in Leesburg, Virginia. Their services include Advertising and Branding.
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UndisclosedUndisclosed50 - 249Atlanta, GA
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Focused HR Solutions, a web development firm, was launched in 2001. The company specializes in Web Development and IT managed services.
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UndisclosedUndisclosed2 - 9Houston, TX
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Criner Daniels & Associates Inc is an IT managed services company founded in 1978. The team specializes in IT managed services and IT staff augmentation and is in Houston, Texas.
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UndisclosedUndisclosed2 - 9Spring, TX
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Linton Business Solutions LLC is an IT managed services company established in 2023. The small team offers IT managed services and Application Testing.
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UndisclosedUndisclosed50 - 249Lyon, France
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Fluid Topics is a midsize IT managed services company. Established in 2012, the team offers IT managed services and Custom Software Development.
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UndisclosedUndisclosed2 - 9
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Established in 2024, Pomalo Marketing is a small Content Marketing company. Their services include Content Marketing and Search Engine Optimization.
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UndisclosedUndisclosedFreelancer
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Made in Trenbania is a social media marketing company founded in 2010. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerMaple Grove, MN
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Kaminoweb Inc. Is a SEO company headquartered in Maple Grove, Minnesota. They provide Search Engine Optimization and Web Design and were founded in 2020.
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UndisclosedUndisclosed50 - 249Naas, Ireland
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Launched in 2012, Novitas Change Assurance Training Services is a midsize ERP consulting and SI company. Their team offers ERP consulting and SI and Content Writing Services.
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UndisclosedUndisclosed50 - 249Columbia, MD
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Custom software development company Shield Consulting Solutions, Inc. Is headquartered in Columbia, Maryland. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Jacksonville, FL
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Newfold Digital is a branding company. Founded in 2021, the agency is in Jacksonville, Florida. Their services include Branding and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerCava de' Tirreni, Italy
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Founded in 2014, Alessandro Nicoli is a social media marketing agency. Their team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9
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Conversion Optimization company Mortar Metrics was launched in 2023. The small team provides Conversion Optimization and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Vaughan, Canada
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DGTL Marketing Experts is a social media marketing firm. The team is based in Vaughan, Canada, and their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Treviso, Italy
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Analytics Boosters S.r.l. Is an Email Marketing company founded in 2016. Located in Treviso, Italy, the team specializes in Email Marketing and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Mona Vale, Australia
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Punch Buggy is a SEO agency located in Mona Vale, Australia. The team offers Search Engine Optimization and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Berwyn, PA
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CRM consulting and SI company Envestnet | Tamarac is in Berwyn, Pennsylvania. They specialize in CRM consulting and SI and Conversion Optimization and were founded in 2000.
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UndisclosedUndisclosed50 - 249Tampa, FL
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CONTAQT is a CRM consulting and SI company. They were established in 2014 and focus on CRM consulting and SI and Conversion Optimization.
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UndisclosedUndisclosed50 - 249Melbourne, Australia
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Vix Technology, a software development company, is based in Melbourne, Australia. They offer Custom Software Development and Web Development and were founded in 1987.
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UndisclosedUndisclosed250 - 999Austin, TX
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GPO is an Austin, Texas-based Content Marketing company. Their services include Content Marketing and Conversion Optimization.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.