Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
KANERAI is a Financial Consulting company launched in 2009. The team focuses on Financial Consulting and BI & big data consulting & SI and is based in New York, New York.
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UndisclosedUndisclosed10 - 49Surrey, Canada
Services provided
Financial Consulting company PRA Canada was launched in 1985. The team provides Financial Consulting and IT managed services and is in Surrey, Canada.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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UndisclosedUndisclosed10 - 49London, England
Services provided
Launched in 2002, Risk Reward Limited, a small Financial Consulting company, is headquartered in London, England. Their team offers Financial Consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Reston, VA
Services provided
Business Consulting company Integrity Risk International is in Reston, Virginia and London, England. Their services include Business Consulting and Financial Consulting.
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UndisclosedUndisclosed50 - 249London, England
Services provided
FocusPoint International, Inc. Is a midsize Business Consulting company launched in 2011. Their team focuses on Business Consulting and Financial Consulting.
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UndisclosedUndisclosed2 - 9Braddon, Australia
Services provided
In Braddon, Australia, Vantage Risk Advisory is a small Financial Consulting company. Their services include Financial Consulting and BI & big data consulting & SI.
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UndisclosedUndisclosedFreelancer
Services provided
IT managed services company N-G Tech and Design was founded in 2020. The company provides IT managed services and Custom Software Development, and is small.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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UndisclosedUndisclosed50 - 249Watford, England
Services provided
SUYOG COMPUTECH is an IT managed services company. The Watford, England-based team provides IT managed services and Custom Software Development.
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UndisclosedUndisclosed2 - 9Lahore, Pakistan
Services provided
Revocode is a small Lahore, Pakistan-based web development company. The team offers Web Development and Mobile App Development.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed2 - 9
Services provided
Stars IT Developer (Pvt) Ltd. Is a social media marketing agency. The company is based in Lahore, Pakistan. Their team offers Social Media Marketing and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
Cubic Agency, a graphic design company, specializes in Graphic Design and CRM consulting and SI. The agency is based in București, Romania.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
BreakingPoint Romania is a București, Romania-based SEO services firm. The team offers Search Engine Optimization and ERP consulting and SI.
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UndisclosedUndisclosed50 - 249Bangkok, Thailand
Services provided
Custom software development company Feyverly was founded in 2013. The firm focuses on Custom Software Development and Mobile App Development, and is midsize.
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UndisclosedUndisclosedFreelancerBangkok, Thailand
Services provided
Maya Wizard Co.,Ltd., a cloud consulting & SI company, is based in Bangkok, Thailand. Established in 2007, the team focuses on cloud consulting & SI and Web Development.
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UndisclosedUndisclosed2 - 9Doha, Qatar
Services provided
SEO agency Amaeka Technologies focuses on Search Engine Optimization and CRM consulting and SI. They were launched in 2015.
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UndisclosedUndisclosed10 - 49Doha, Qatar
Services provided
Detente Technologies is a CRM consulting and SI company. Launched in 2014, the team specializes in CRM consulting and SI and Mobile App Development.
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UndisclosedUndisclosed2 - 9Aveiro, Portugal
Services provided
X-IMO CRM is a CRM consulting and SI company. The Aveiro, Portugal-based company was founded in 2005. Their team specializes in CRM consulting and SI and Mobile App Development.
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UndisclosedUndisclosed2 - 9Braga, Portugal
Services provided
ADSO is a graphic design agency. The Braga, Portugal-based team offers Graphic Design and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Queenstown, New Zealand
Services provided
Matagouri Technology is an IT managed services company launched in 2008. The team offers IT managed services and Mobile App Development.
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UndisclosedUndisclosed2 - 9Auckland, New Zealand
Services provided
Launched in 2019, Mello Technologies is a small UX design agency. Their team focuses on UX/UI Design and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Auckland, New Zealand
Services provided
Based in Auckland, New Zealand, Cyetek is a SEO company. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Alasia, Nigeria
Services provided
Pinfeeds Digital Agency Limited is a SEO services firm. Their small team is based in Alasia, Nigeria and offers Search Engine Optimization and UX/UI Design. The firm was founded in 2017.
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UndisclosedUndisclosed2 - 9Lekki, Nigeria
Services provided
Cyhermes Limited, a website development company, was founded in 2008. In Lekki, Nigeria, the team provides Web Development and Mobile App Development.
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UndisclosedUndisclosed50 - 249Zürich, Switzerland
Services provided
User experience design company ALLPS was established in 2017. The team provides UX/UI Design and IT managed services.
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UndisclosedUndisclosed10 - 49Ecublens, Switzerland
Services provided
Based in Ecublens, Switzerland, ITM Development Sàrl is a small application development firm. Their services include Mobile App Development and ERP consulting and SI.
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UndisclosedUndisclosed50 - 249Overland Park, KS
Services provided
Allied OneSource is a Recruitment Process Outsourcing company. Their team is headquartered in Overland Park, Kansas and specializes in Recruitment Process Outsourcing and IT managed services.
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UndisclosedUndisclosed10 - 49Glenn Dale, MD
Services provided
Small Recruitment Process Outsourcing company HRD Inc., is based in Glenn Dale, Maryland. Their services include Recruitment Process Outsourcing and IT managed services.
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UndisclosedUndisclosed10 - 49Clarksburg, MD
Services provided
Refyn Data is a business intelligence company. In Clarksburg, Maryland, the company specializes in BI & big data consulting & SI and IT staff augmentation.
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UndisclosedUndisclosed1,000 - 9,999Hanover, MD
Services provided
Allegis Global Solutions is an IT managed services and Recruitment Process Outsourcing company established in 2001. The team specializes in IT managed services and Recruitment Process Outsourcing.
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UndisclosedUndisclosed2 - 9Olsztyn, Poland
Services provided
Established in 2009, LastLevel is a custom software development firm. The company focuses on Custom Software Development and BI & big data consulting & SI, and is small.
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
Confiminds LLC is a small ERP consulting and SI company based in Herndon, Virginia. Their services include ERP consulting and SI and Recruitment Process Outsourcing.
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UndisclosedUndisclosed50 - 249Ankara, Türkiye
Services provided
GFDS Global Future Designs is a video production company. Their midsize team of employees is based in Ankara, Türkiye. Their team provides Video Production and Mobile App Development.
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UndisclosedUndisclosed50 - 249Monteceneri, Switzerland
Services provided
MTF Business Solutions is a custom software development firm. The team offers Custom Software Development and ERP consulting and SI, and the agency is in Monteceneri, Switzerland.
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UndisclosedUndisclosed2 - 9Alexandria, VA
Services provided
REthink Consulting LLC is an IT managed services company. The team focuses on IT managed services and Custom Software Development and is in Alexandria, Virginia.
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UndisclosedUndisclosed2 - 9McLean, VA
Services provided
Recruitment Process Outsourcing company Polaris Workplace Solutions, Inc. Focuses on Recruitment Process Outsourcing and IT managed services. They were launched in 2022.
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UndisclosedUndisclosed2 - 9Schaumburg, IL
Services provided
EBlastMail is an Email Marketing company. The team specializes in Email Marketing and CRM consulting and SI and is based in Schaumburg, Illinois.
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UndisclosedUndisclosed2 - 9Belleville, IL
Services provided
Established in 2008, The Richland Marketing House is a social media marketing agency. The team focuses on Social Media Marketing and Content Marketing and is headquartered in Belleville, Illinois.
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UndisclosedUndisclosed2 - 9Monee, IL
Services provided
Blue Taurus Marketing is a social media marketing agency. They are located in Monee, Illinois and have small team. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Carmel, IN
Services provided
Delivra is a social media marketing agency founded in 1999. The team specializes in Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
Agent Sauce is a social media marketing company headquartered in Indianapolis, Indiana. The team offers Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Avon, CT
Services provided
Small SMS Marketing company JAL VISIONARY SOLUTIONS, LLC, is based in Avon, Connecticut. The team focuses on SMS Marketing and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Wilmington, DE
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CRM consulting and SI company HelpCrunch is located in Wilmington, Delaware and Kyiv, Ukraine. Founded in 2016, the team specializes in CRM consulting and SI and SMS Marketing.
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UndisclosedUndisclosed2 - 9Davao City, Philippines
Services provided
Small social media marketing firm BeeSavvy LLC., is located in Dover, Delaware and Davao City, Philippines. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
Kwikrelease Media is a SMS Marketing company. Their small team is headquartered in Lewes, Delaware. Their team offers SMS Marketing and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9
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JGRobo Marketing, Inc. Is a small SMS Marketing company. Founded in 2014, the team offers SMS Marketing and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Wilmington, DE
Services provided
Cool Nerd SAM is a small Wilmington, Delaware-based CRM consulting and SI company. Their services include CRM consulting and SI and SMS Marketing.
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UndisclosedUndisclosed2 - 9Parkland, FL
Services provided
Located in Parkland, Florida, Win Big Marketing is a small social media marketing agency. The team focuses on Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Alpharetta, GA
Services provided
Vonza is a SMS Marketing company established in 2020. Their services include SMS Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Parsippany-Troy Hills, NJ
Services provided
WORKFORCE SOLUTIONS GLOBAL INC. Is an ERP consulting and SI company based in Parsippany-Troy Hills, New Jersey. They offer ERP consulting and SI and Staffing.
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UndisclosedUndisclosed2 - 9Surry Hills, Australia
Services provided
BrandMail is a SMS Marketing company based in Surry Hills, Australia. The team offers SMS Marketing and Social Media Marketing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.