Top BigCommerce Developers
-
$10,000+Undisclosed10 - 49
Services provided
Focus Areas
See all 7 projectsLuxolis specializes in custom software development, web design, AI solutions, and mobile application development. Feedback on their services is mixed; while some clients express satisfaction with their professionalism, technical expertise, and timely project management, others report significant issues with project completion, communication, and overall reliability. The variance in feedback suggests potential clients should carefully consider their specific needs and consult multiple reviews before engagement.
-
$25,000+$150 - $199 / hr10 - 49Portland, OR
Services provided
Focus Areas
E-commerce development company GRAYBOX is in Portland, Oregon. The team specializes in E-Commerce Development and Web Design.
Read more -
$1,000+$50 - $99 / hr250 - 999
Services provided
Focus Areas
Digital wave solution, a software development firm, was founded in 2013. The company provides Custom Software Development and E-Commerce Development.
Read more -
$5,000+$25 - $49 / hr2 - 9Auckland, New Zealand
Services provided
Focus Areas
Fuel Design is a small e-commerce development company. Established in 2002, the team offers E-Commerce Development and Web Design.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
See all 1 projectsDevhirehub is your trusted partner for end-to-end digital solutions. We craft professional websites, intuitive mobile apps, and custom ERP software tailored to your business needs. Our team excels
Read more -
$10,000+$50 - $99 / hr10 - 49Petaling Jaya, Malaysia
Services provided
Focus Areas
Crave Asia, an e-commerce development firm, was launched in 2007. The company focuses on E-Commerce Development and Mobile & App Marketing, and is small.
Read more -
$1,000+$50 - $99 / hr10 - 49Newark, DE
Services provided
Focus Areas
WNA InfoTech is a branding firm in Newark, Delaware and Ahmedabad, India. They specialize in Branding and Social Media Marketing and were established in 2018.
Read more -
$1,000+$25 - $49 / hr10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
Focus Areas
Aquatec Innovative Private Limited is a website development company. Based in Sahibzada Ajit Singh Nagar, India, the team specializes in Web Development and Mobile App Development.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Ornate Software Solutions Pvt Ltd, a website development company, is based in Navi Mumbai, India. The team provides Web Development and Custom Software Development.
Read more -
$1,000+$25 - $49 / hr2 - 9Ahmedabad, India
Services provided
Focus Areas
See all 1 projectsDevotion Commerce Pvt Ltd specializes in web development and SEO services. Clients consistently praise the company for delivering high-quality results efficiently, with notable improvements in local search rankings and website performance. Professionalism, effective project management, and strong client relationships, particularly with key team members like Amit, are recurring themes in their reviews.
-
$5,000+$100 - $149 / hr10 - 49Aurora, IL
Services provided
Focus Areas
In Aurora, Illinois, FUSE Digital LLC is an e-commerce development company. Launched in 2016, the team specializes in E-Commerce Development and Search Engine Optimization.
Read more -
$1,000+< $25 / hr2 - 9Coventry, England
Services provided
Focus Areas
In Coventry, England, Website Design Coventry is an e-commerce development company. Their services include E-Commerce Development and Web Development.
Read more -
$1,000+$25 - $49 / hr10 - 49Pune, India
Services provided
Focus Areas
See all 1 projectsVOIDSPY PVT LTD offers E-Commerce Development services, including Online Store Development and E-Commerce Website Design, alongside digital marketing strategies. Client feedback highlights their strong technical proficiency, timely delivery, and responsive project management, which effectively enhanced online visibility and sales. Their impressive integration of web design and marketing strategies contributed significantly to the client's business growth.
-
$5,000+< $25 / hr10 - 49Mumbai, India
Services provided
Focus Areas
WEBZINO TECHNOLOGIES PVT LTD is a mobile application development firm located in Mumbai, India and Delhi, India. The team specializes in Mobile App Development and E-Commerce Development.
Read more -
$1,000+< $25 / hr50 - 249Noida, India
Services provided
Focus Areas
See all 5 projectsKPL TECH SOLUTION PRIVATE LIMITED is an SEO and web development company. Based on the single review provided, the feedback is overwhelmingly negative, with the client expressing dissatisfaction over the project's outcomes, claiming deception in deliverables, and reporting financial disputes. This client experienced unmet goals, lack of transparency, and unsatisfactory service, highlighting potential concerns regarding project management and service integrity.
-
UndisclosedUndisclosed10 - 49Herzliya, Israel
Services provided
Focus Areas
Established in 2023, EasyChannel is a small e-commerce development firm located in Herzliya, Israel. Their team offers E-Commerce Development and Ecommerce Marketing.
Read more -
$10,000+$100 - $149 / hr10 - 49
Services provided
Focus Areas
See all 2 projectsORM Expert provides services in branding, content marketing, PPC advertising, link removal, and search engine optimization. Across reviews, clients praised their proactive and timely project management, high value for cost, and professional, collaborative approach. ORM Expert consistently delivered measurable improvements in online presence and brand reputation, maintaining transparency and effective communication throughout the projects.
-
$1,000+$50 - $99 / hr250 - 999Clifton, NJ
Services provided
Focus Areas
See all 2 projectsDesign Mate Pro provides web design and development services, specializing in creating and updating WordPress sites. Their reviews highlight a commitment to client satisfaction and effective communication, demonstrated by their delivery of a professional and easy-to-update website that significantly increased traffic and leads. Clients commend their design skills and their proactive approach to project management.
-
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Focus Areas
Devexcel IT Solutions, a custom software development firm, focus on Custom Software Development and Mobile App Development. They were launched in 2022.
Read more -
$10,000+$25 - $49 / hr50 - 249Vaughan, Canada
Services provided
Focus Areas
See all 2 projectsVestra Inet specializes in web development, search engine optimization, and ERP integration, offering customized solutions that align with client needs and values. The reviews highlight their professionalism, prompt communication, and ability to deliver projects on time, meeting and exceeding client expectations while providing good value for cost. Clients praise their company culture and the impressive results achieved.
-
$5,000+$100 - $149 / hr10 - 49Louisville, KY
Services provided
Focus Areas
(spark), a Leap Group Co. Is a video production agency. They offer Video Production and UX/UI Design and are headquartered in Louisville, Kentucky and Cincinnati, Ohio.
Read more -
$1,000+$25 - $49 / hr2 - 9Basingstoke, England
Services provided
Focus Areas
Innoblend Designs is a web design agency. In Basingstoke, England, the firm was launched in 2018. Their services include Web Design and E-Commerce Development.
Read more -
$100,000+$100 - $149 / hr50 - 249Irvine, CA
Services provided
Focus Areas
Envoy is a midsize e-commerce development company launched in 2010. Their services include E-Commerce Development and IoT development.
Read more -
$10,000+$200 - $300 / hr10 - 49
Services provided
Focus Areas
See all 2 projectsThinkUxer is a company offering custom CMS development services. However, they have received overwhelmingly negative feedback, with 100% of reviewers expressing dissatisfaction. Clients report poor project management, unresponsive communication, and failure to meet expectations, resulting in wasted resources and unmet project goals.
-
$1,000+$25 - $49 / hr10 - 49Lahore, Pakistan
Services provided
Focus Areas
Forenax Technologies is a cloud consulting & SI company. They were founded in 2019 and focus on cloud consulting & SI and Custom Software Development.
Read more -
$5,000+< $25 / hr10 - 49Jaipur, India
Services provided
Focus Areas
OKRUTI IT CONSULTING PRIVATE LIMITED is a Jaipur, India-based IT strategy consulting company. Founded in 2009, the team offers IT strategy consulting and cloud consulting & SI.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
See all 1 projectsWordPress Website offers web development and maintenance services, catering to various business needs. Clients consistently praise their great service, timely project delivery, and effective communication. WordPress Website is commended for their alignment with client values and the collaborative, invested approach of their team.
-
$10,000+$25 - $49 / hr10 - 49دبي, United Arab Emirates
Services provided
Focus Areas
See all 2 projectsDxbapps.com specializes in E-Commerce Development, offering services including Online Store Development and E-Commerce Website Design. Reviews consistently praise the company for efficient project management, effective communication, and alignment with client values. Clients highlight the company's ability to deliver on-time and within budget.
-
$1,000+$50 - $99 / hr2 - 9
Services provided
Focus Areas
Website Vikreta, a small web design company, is located in Pimpri-Chinchwad, India. Their services include Web Design and UX/UI Design.
Read more -
$5,000+$150 - $199 / hr10 - 49Cambridge, MA
Services provided
Focus Areas
E-commerce development firm Growth Spark was launched in 2008. Headquartered in Cambridge, Massachusetts, the team specializes in E-Commerce Development and Digital Strategy.
Read more -
$5,000+$50 - $99 / hr10 - 49Vrindavan, India
Services provided
Focus Areas
Scientific Web Solutions, a Digital Strategy company, offer Digital Strategy and Mobile & App Marketing. They were launched in 2011.
Read more -
$25,000+$50 - $99 / hr10 - 49Ljubljana, Slovenia
Services provided
Focus Areas
OttoFeller, an e-commerce development company, was established in 2012. The company provides E-Commerce Development and Web Development.
Read more -
$1,000+$50 - $99 / hr10 - 49ঢাকা, Bangladesh
Services provided
Focus Areas
Based in ঢাকা, Bangladesh, PeoplenTech Software is a web design company. They specialize in Web Design and UX/UI Design and were established in 2004.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
Founded in 2000, Matt Cotten and Associates is an e-commerce development firm. The team focuses on E-Commerce Development and Pay Per Click and is headquartered in Oak Park, Illinois.
Read more -
$5,000+$50 - $99 / hr50 - 249San Jose, CA
Services provided
Focus Areas
Web design company Infinix Designs is based in San Jose, California. Founded in 2019, the team specializes in Web Design and UX/UI Design.
Read more -
Undisclosed$25 - $49 / hr2 - 9
Services provided
Focus Areas
See all 1 projectsWEB R SOLUTION provides website development services, including developing online shops targeting various markets. Feedback highlights the company's effective project management and communication, as well as the simple yet efficient site designs that drive continuous sales growth. The overall client satisfaction is high, with no areas for improvement noted.
-
$1,000+$100 - $149 / hr2 - 9New York, NY
Services provided
Focus Areas
EasyLink, an UX design agency, is located in New York, New York. They specialize in UX/UI Design and Web Development.
Read more -
$1,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
See all 1 projects69TheDeal specializes in software development and web solutions, offering reliable and responsive services. Reviews indicate that clients appreciate their exceptional customer service and commitment to client satisfaction, consistently delivering timely and effective results. The company's professionalism and ability to resolve issues promptly are frequently highlighted.
-
$1,000+< $25 / hr250 - 999Carlsbad, CA
Services provided
Focus Areas
Commersys is an e-commerce development company. Their midsize team is in Carlsbad, California and focuses on E-Commerce Development. The company was launched in 1993.
Read more -
$1,000+< $25 / hr10 - 49Kochi, India
Services provided
Focus Areas
EWoke, an e-commerce development company, was founded in 2013. The small team offers E-Commerce Development and Web Development.
Read more -
$5,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
See all 3 projectsThinkogic specializes in E-Commerce Development, Online Store Development, and E-Commerce Website Design, excelling in creating user-friendly, secure, and visually appealing websites. Their reviews highlight a strong commitment to quality, proactive communication, and responsive post-launch support. Clients appreciate their strategic cooperation, timely delivery, and customer-centric approach, although some suggest improvements in documentation and regular progress meetings.
-
$1,000+$50 - $99 / hr10 - 49Cairo, Egypt
Services provided
Focus Areas
Momentum Solutions Co. Is a web development firm. Based in Cairo, Egypt, the firm was founded in 2015. Their team provides Web Development and Mobile App Development.
Read more -
$5,000+$25 - $49 / hr50 - 249Ludhiana, India
Services provided
Focus Areas
Technocrats Horizons Compusoft Pvt Ltd, a custom software development company, focus on Custom Software Development and Mobile App Development. They were founded in 2011.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Founded in 2020, Jura Systems Pvt Ltd is an app development company. The team specializes in Mobile App Development and E-Commerce Development and is based in Indore, India.
Read more -
$1,000+$50 - $99 / hr2 - 9San Francisco, CA
Services provided
Focus Areas
Founded in 2012, SF Website Design is a small web design agency located in San Francisco, California and San Francisco, California. Their team offers Web Design and UX/UI Design.
Read more -
Undisclosed$50 - $99 / hrFreelancerOntario, OR
Services provided
Focus Areas
See all 2 projectsBKThemes is a renowned that consistently delivers award winning websites. With a 5-star rating and a track record of excellence, BKThemes has established itself as a top choice for businesses and
Read more -
$1,000+$25 - $49 / hr10 - 49Kakkanad, India
Services provided
Focus Areas
Web Design Kerala is a Digital Strategy company. Their team is based in Kakkanad, India. The agency offers Digital Strategy and Search Engine Optimization.
Read more -
$1,000+$25 - $49 / hr2 - 9
Services provided
Focus Areas
Website development firm Creative Tech Solution provides Web Development and Mobile App Development. They are in Ahmedabad, India and Sirohi, India.
Read more -
$1,000+$50 - $99 / hr10 - 49Amman, Jordan
Services provided
Focus Areas
Web development company Fikra for Business Development was founded in 2012. Headquartered in Amman, Jordan, the team focuses on Web Development and E-Commerce Development.
Read more -
$25,000+$150 - $199 / hr2 - 9Toronto, Canada
Services provided
Focus Areas
Branding firm Jackson Wynne Brand Consultants is located in Toronto, Canada. Launched in 2009, the team offers Branding and Web Design.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Top 15 BigCommerce Development Services
-
$25,000+$25 - $49 / hr250 - 999Irving, TX
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
50% E-Commerce Development20% Big Commerce50% Other -
$5,000+$25 - $49 / hr1,000 - 9,999Dallas, TX
Ability to deliver
37.1/40.020/20 Reviews10/10 Clients & Experience7.1/10 Market PresenceService focus
30% E-Commerce Development30% Big Commerce70% Other -
$10,000+$50 - $99 / hr50 - 249Irvine, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% E-Commerce Development20% Big Commerce50% Other -
$10,000+$50 - $99 / hr50 - 249Berlin, Germany
Ability to deliver
38.7/40.019/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% E-Commerce Development25% Big Commerce50% Other -
$10,000+$25 - $49 / hr250 - 999Rzeszów, Poland
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% E-Commerce Development80% Big Commerce90% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% E-Commerce Development20% Big Commerce90% Other -
$25,000+$50 - $99 / hr250 - 999New York, NY
Ability to deliver
37.2/40.020/20 Reviews9.5/10 Clients & Experience7.7/10 Market PresenceService focus
40% E-Commerce Development20% Big Commerce60% Other -
$25,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% E-Commerce Development10% Big Commerce20% Other -
$1,000+$25 - $49 / hr1,000 - 9,999London, England
Ability to deliver
38.8/40.019.4/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% E-Commerce Development15% Big Commerce85% Other -
$10,000+$150 - $199 / hr50 - 249Malden, MA
Ability to deliver
36.6/40.016.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
35% E-Commerce Development40% Big Commerce65% Other -
$50,000+$25 - $49 / hr250 - 999Toronto, Canada
Ability to deliver
36.3/40.016.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
25% E-Commerce Development25% Big Commerce75% Other -
$5,000+$25 - $49 / hr50 - 249Miami, FL
Ability to deliver
38.7/40.019/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
40% E-Commerce Development10% Big Commerce60% Other -
UndisclosedUndisclosed250 - 999Fort Wayne, IN
Ability to deliver
36.6/40.018.8/20 Reviews9.8/10 Clients & Experience8/10 Market PresenceService focus
35% E-Commerce Development10% Big Commerce65% Other -
$10,000+$100 - $149 / hr10 - 49Sydney, Australia
Ability to deliver
37.1/40.017.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
20% E-Commerce Development50% Big Commerce80% Other -
$1,000+$25 - $49 / hr250 - 999Noida, India
Ability to deliver
39.1/40.019.6/20 Reviews9.5/10 Clients & Experience10/10 Market PresenceService focus
15% E-Commerce Development10% Big Commerce85% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% E-Commerce Development10% Big Commerce90% Other -
$5,000+< $25 / hr50 - 249New York, NY
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% E-Commerce Development10% Big Commerce80% Other -
$10,000+$50 - $99 / hr50 - 249Plano, TX
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
70% E-Commerce Development20% Big Commerce30% Other -
$10,000+$100 - $149 / hr50 - 249Miami, FL
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% E-Commerce Development10% Big Commerce50% Other -
$25,000+$25 - $49 / hr50 - 249Kraków, Poland
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
20% E-Commerce Development10% Big Commerce80% Other -
$75,000+$150 - $199 / hr250 - 999Chicago, IL
Ability to deliver
34.9/40.016.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
15% E-Commerce Development50% Big Commerce85% Other -
$5,000+< $25 / hr1,000 - 9,999San Jose, CA
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% E-Commerce Development20% Big Commerce90% Other -
$5,000+$25 - $49 / hr250 - 999Hanoi, Vietnam
Ability to deliver
35.6/40.016.4/20 Reviews9.2/10 Clients & Experience9.9/10 Market PresenceService focus
40% E-Commerce Development10% Big Commerce60% Other -
$10,000+$25 - $49 / hr50 - 249Sliven, Bulgaria
Ability to deliver
37.1/40.017.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% E-Commerce Development10% Big Commerce60% Other -
$25,000+$50 - $99 / hr250 - 999Novi Sad, Serbia
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% E-Commerce Development10% Big Commerce90% Other -
$10,000+$25 - $49 / hr50 - 249Charlotte, NC
Ability to deliver
31.9/40.016.4/20 Reviews9.5/10 Clients & Experience6/10 Market PresenceService focus
50% E-Commerce Development50% Big Commerce50% Other -
Undisclosed$100 - $149 / hr250 - 999Irvine, CA
Ability to deliver
31.7/40.016.2/20 Reviews8.4/10 Clients & Experience7.1/10 Market PresenceService focus
35% E-Commerce Development40% Big Commerce65% Other -
$75,000+$50 - $99 / hr50 - 249Ciudad de México, Mexico
Ability to deliver
33.7/40.016.4/20 Reviews8/10 Clients & Experience9.3/10 Market PresenceService focus
80% E-Commerce Development30% Big Commerce20% Other -
$25,000+$150 - $199 / hr50 - 249Austin, TX
Ability to deliver
35.6/40.015.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% E-Commerce Development50% Big Commerce90% Other -
$10,000+$150 - $199 / hr10 - 49Miramar Beach, FL
Ability to deliver
36.5/40.018.6/20 Reviews9.8/10 Clients & Experience8.2/10 Market PresenceService focus
20% E-Commerce Development40% Big Commerce80% Other
BigCommerce Development Company FAQs
BigCommerce development companies design, build, and optimize e-commerce stores on the BigCommerce platform. These service providers handle everything from initial store setup and custom theme creation to complex API integrations, headless builds, and ongoing maintenance. A qualified partner aligns storefront functionality with business goals—whether that’s boosting conversion rates, streamlining checkout, or preparing infrastructure for omnichannel sales.
BigCommerce development companies are focused on delivering tailored solutions that reflect their clients’ specific needs. These agencies typically offer services such as:
- Custom theme design and UX/UI optimization
- API and third-party app integrations (i.e., ERP, CRM, POS)
- Headless or composable commerce architecture
- Data migration from platforms like Shopify, Magento, or WooCommerce
- Performance tuning and Core Web Vitals improvements
- SEO, CRO, and marketing automation setup
- Ongoing support, security updates, and version upgrades
Some firms also offer complementary services such as branding, Amazon marketplace management, or custom app development.
Budgets vary by scope and region, but Clutch data shows most BigCommerce projects go between $15,000 – $75,000. Hourly rates typically range from $100 – $149 for North American agencies and $49 – $99 for near-shore or offshore teams. Expect lower totals for template-based store launches and higher costs for headless builds, multi-store setups, or complex ERP integrations.
- Check platform credentials – Look for BigCommerce Certified or Elite partners.
- Review relevant case studies – Prior success in your industry shows domain expertise.
- Assess technical depth – Ask about Stencil vs. headless, API limits, and performance testing.
- Gauge communication style – Clear project management and transparent reporting are green flags.
- Compare pricing models – Fixed-bid, retainer, or time-and-materials should align with your risk tolerance.
- Guaranteed sales numbers or ranking promises
- Limited or outdated portfolio work
- Lack of platform certifications or partner status
- Vague SOWs that omit deliverables and hand-off documentation
- Poor response times during the discovery phase
- How many BigCommerce builds have you launched in the past 12 months?
- Can you share performance metrics (load time, conversion lift) from recent projects?
- Which integrations or custom apps will require additional licenses?
- Who owns the code and design assets after launch?
- What are your support SLAs for security patches and uptime monitoring?
Freelancers can be cost-effective for small theme tweaks or minor functionality updates. On the other hand, full-service BigCommerce development companies offer cross-functional teams—designers, backend engineers, QA testers, and strategists—who collaborate to deliver end-to-end solutions and provide long-term support. If your roadmap includes internationalization, omnichannel inventory, or ongoing CRO, an agency’s breadth of expertise often justifies the higher price.
Most agencies track key e-commerce KPIs such as average order value (AOV), conversion rate, page load time, customer lifetime value (CLV), and cart abandonment rate. They’ll typically establish a performance baseline, set measurable targets, and report progress via dashboards or scheduled reviews.