Mira Commerce

BACKGROUND

Please describe your company and position.

I am the VP of E-Commerce of Staccato 2011.

Describe what your company does in a single sentence.

Made in the USA, Staccato 2011® produces the world's best shooting handgun. Our mission is to support those that protect and embody American freedoms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mira Commerce to accomplish?

Architect, develop, and launch a best-in-class headless application

SOLUTION

How did you find Mira Commerce?

Referral

Why did you select Mira Commerce over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mira Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mira Commerce was brought on to assist in architecting a new headless tech stack and bringing this to life by developing a best-in-class ecommerce application.  This consisted of the below deliverables:

• Assist in selecting partners and solutions to meet our UX requirements
• Implement partners into our new application via API and scripts
• Architecture of sandbox, staging, and production environments across multiple platforms
• Pass all Core Web Vital KPIs on desktop and mobile experience
• Pixel perfect development of UI that was deliver via Figma by our internal team
• Development of complex custom configurator
• QA and deployment of application
• Ongoing support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mira was able to deliver and launch the project on time and within budget.  Below are a few highlights of the launch:

• Massive site speed improvements with Core Web Vitals in the green on both desktop and mobile
• Conversion Rate and AOV increases YoY
• Significant topline revenue increases YoY

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mira Commerce did a fantastic job managing this project.  They were able to quickly respond to changes/challenges that came up during the build, as well as make recommendations on potential options to solve these hurdles. We/Staccato also were responsibile for certain aspects of the migration/build, and their team helped drive these tasks to completion. Their team was extremely responsive to change requests and always available to help brainstorm new solutions.

What was your primary form of communication with Mira Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Mira Commerce is much more than just an SI agency, they truly become your partner.  The team at Mira is beyond helpful in navigating the composable commerce space and without their expertise our launch would not have been as successful.  We were very lucky to have Mira on our side.

Are there any areas for improvement or something Mira Commerce could have done differently?

There aren't many things that stand out.  The only issue we experienced was the development methodology at the beginning of the project, but that was quickly addressed without significant impact.