Absolute Web

BACKGROUND

Please describe your company and position.

I am the Marketing of a consumer products company

Describe what your company does in a single sentence.

A nutritional supplement company founded in 1965 that provides vitamins, minerals, omega-3s, kids' products and other nutritional supplements. The company is still family owned and women led today.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Absolute Web to accomplish?

• Help with a full redesign of our website
• Launch reviews, subscriptions, affiliate marketing and a loyalty program

SOLUTION

How did you find Absolute Web?

Online Search

Why did you select Absolute Web over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Absolute Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AbsoluteWeb helped with a full redesign of our website and the integration of reviews, an affiliate program, a loyalty program, a subscription program and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website does a much better job of telling the brand history and brand story, provides an easier, more navigable shopping experience and creates a better following and more brand loyalty with affiliate marketing and subscribe a save. We launched reviews, which will help with Google shopping and are beneficial for new consumers researching the brand and new products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they're always quick and are easy to reach.

What was your primary form of communication with Absolute Web?

Email or Messaging App

What did you find most impressive or unique about this company?

They're easy to work with and understand our needs.

Are there any areas for improvement or something Absolute Web could have done differently?

I don't think so.

BACKGROUND

Please describe your company and position.

I am the CEO of CU Branding and Consulting LLC

Describe what your company does in a single sentence.

ecommerce Coffee company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Absolute Web to accomplish?

• Deliver the project on time and within budget.
• a visually stunning and user-friendly website that truly captures the essence of our brand. T
• To create intuitive navigation and sleek design elements have received rave reviews from our customers, resulting in increased sales and customer engagement

SOLUTION

How did you find Absolute Web?

Referral

Why did you select Absolute Web over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Absolute Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Absolute Web was responsible for designing the Expressoul Coffee e-commerce website. Their scope of work included the following key deliverables:

• Visual Design: Creating a visually appealing and cohesive design that reflects the brand identity of Expressoul Coffee. 
• User Experience (UX) Design: Designing intuitive navigation and user-friendly interfaces to enhance the overall user experience and facilitate smooth customer interactions. 
• Responsive Design: Ensuring that the website is optimized for various devices and screen sizes, providing a seamless browsing experience for users on desktops, tablets, and mobile devices. 
• Information Architecture: Organizing the website's content and structure in a logical and user-friendly manner, making it easy for visitors to find the information they are looking for. 
• Customization and Branding: Incorporating Expressoul Coffee's branding elements, such as logos, color schemes, and typography, to create a consistent and cohesive visual identity throughout the website. 
• Product Showcase: Designing an appealing layout to showcase Expressoul Coffee's products, including high-quality product images, detailed descriptions, and clear pricing information. 
• Shopping Cart and Checkout Process: Developing a seamless and intuitive shopping cart system that allows customers to easily add products, review their selections, and proceed through a secure checkout process. 
• Integration of Payment Gateways: Implementing secure payment gateways, such as PayPal or credit card processors, to enable smooth and secure online transactions. 
• Search Engine Optimization (SEO): Ensuring that the website is optimized for search engines, with appropriate meta tags, keywords, and structure, to improve its visibility and ranking in search engine results. 
• CMS Integration: Integrating a Content Management System (CMS), such as Shopify, to allow Expressoul Coffee to easily manage and update their website content, product inventory, and customer orders. 

By successfully delivering these key elements, Absolute Web completed the design of the Expressoul Coffee e-commerce website, providing a visually appealing, user-friendly, and fully functional online platform for the brand's products and services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Conversion Rate: Following the launch of the new website, Expressoul Coffee experienced a significant boost in its conversion rate. The user-friendly design, intuitive navigation, and streamlined checkout process resulted in a higher percentage of website visitors making purchases.
• Enhanced User Engagement: The revamped website design led to improved user engagement metrics, including increased time spent on the site, reduced bounce rate, and a higher number of page views per session. These metrics indicated that visitors were finding the website appealing, engaging, and compelling. 
• Improved Sales and Revenue: The implementation of a visually stunning product showcase, clear pricing information, and a seamless checkout process directly contributed to a noticeable increase in sales and revenue for Expressoul Coffee. The website's user-friendly design and optimized shopping experience encouraged customers to make more purchases, resulting in tangible business growth. 
• Positive Customer Feedback: The success of the website redesign was further reflected in the positive feedback received from customers. Expressoul Coffee received numerous compliments regarding the website's aesthetics, functionality, and ease of use. Satisfied customers praised the intuitive design, convenient shopping experience, and the overall professionalism conveyed by the website. 
• Enhanced Search Engine Visibility: Through effective search engine optimization (SEO) strategies implemented by Absolute Web, Expressoul Coffee witnessed improved visibility in search engine results. 
• Higher rankings in relevant search queries translated into increased organic traffic, which positively impacted overall website performance and customer acquisition. 

These measurable outcomes clearly demonstrate the progress and success achieved through the collaboration with Absolute Web. The improved conversion rates, increased user engagement, boosted sales and revenue, positive customer feedback, and enhanced search engine visibility all serve as tangible indicators of the project's positive impact on Expressoul Coffee's online business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Andres, the project manager for our website design project with Absolute Web, showcased exceptional professional knowledge and leadership in guiding the team of developers at Expressoul Coffee. His excellent customer care and commitment to delivering the project to our total satisfaction were evident throughout the entire process. 

Andres consistently ensured that items were delivered on time, maintaining a seamless progression of the project according to the agreed timeline. In addition, Andres displayed remarkable responsiveness to our needs, promptly addressing our requests and providing clear communication. His proactive approach and attentive support greatly contributed to a stress-free experience. 

We deeply appreciate Andres' project management expertise, his ability to lead and guide the team of developers, and his unwavering commitment to ensuring our utmost satisfaction. His professionalism and exceptional customer care were instrumental in making our website design project a resounding success.

What was your primary form of communication with Absolute Web?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Expert Design: Absolute Web delivers visually stunning websites that excel in both aesthetics and functionality. 
• Customized Solutions: They provide tailored web solutions that perfectly match each client's specific needs and brand identity. 
• Seamless E-commerce Integration: Absolute Web excels in developing robust e-commerce platforms with secure payment gateways and inventory management systems. 
• Focus on User Experience: Their websites prioritize intuitive interfaces and exceptional user experiences to drive engagement and conversions. 
• Proven Track Record: Absolute Web has a successful history with renowned brands and consistently delivers outstanding results.

Are there any areas for improvement or something Absolute Web could have done differently?

While Absolute Web excelled in web design, we felt a little disappointed by the marketing approach. Unfortunately, the marketing team did not exhibit the same level of enthusiasm It would be beneficial for them to improve their marketing services to ensure a more holistic approach for clients, especially those in the early stages of establishing their online presence.

BACKGROUND

Please describe your company and position.

I am the Project Manager of a beauty distributor.

Describe what your company does in a single sentence.

Beauty Distributor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Absolute Web to accomplish?

• Redesign Website
• Google Advertising

SOLUTION

How did you find Absolute Web?

• Online Search
• Other

Why did you select Absolute Web over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

What was the size of Absolute Web’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Absolute Web has worked on re-designing two websites for us. We came to them with a vision and after months of collaboration, they were able to bring it to life. We also worked with them on Photography and Google Ads. We are now starting a second website redesign with them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Web Sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is great. They meet deadlines and keep in touch throughout the whole process providing updates on the progress of the project. They made sure to listen and take into account all our needs throughout the process and brought our vision to life.

What was your primary form of communication with Absolute Web?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

I found their dedication and professionalism super impressive. They are truly on top of all their projects, have great communication, and are a super knowledgeable team!

Are there any areas for improvement or something Absolute Web could have done differently?

Not that I can think of. Working with them has been an awesome experience - I am so glad we partnered with them.

BACKGROUND

Please describe your company and position.

I am the IT Manager of America Tools

Describe what your company does in a single sentence.

Distribution of specialized industrial machinery for the plumbing and electric power industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Absolute Web to accomplish?

• Website development and maintenance

SOLUTION

How did you find Absolute Web?

Online Search

Why did you select Absolute Web over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned
• Other

What was the size of Absolute Web’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Performed QA of Website
• Identified issues in design and performance and fixed them in a timely manner.
• Deployed Bug Fixes that improved the overall look, navigation, and feel of the website.
• Developed New Features on website that enriched the customer's experience and satisfaction.
• Quickly solved back office issues.
• Performs Website Maintenance daily and advises on changes and practices to maintain.
• Improves website with the most current technology.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Updates in a timely manner
• Good communication of expectacions
• Good communication of work performed
• Great advising of improvements
• Work was delivered in a timely manner
• Great organization

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great project management; they communicated often and clearly. They delivered items on time and were available for questions often. They responded to every need so far and were able to come up with better improvements.

What was your primary form of communication with Absolute Web?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Communication has been stellar; the team makes you feel comfortable and knowledgeable. Their team is serious about their work; they do it well and deliver in a timely manner. Their culture is great!

Are there any areas for improvement or something Absolute Web could have done differently?

Nothing at the moment.

BACKGROUND

Please describe your company and your position there.

I'm the Editorial Director of Taller del Exito, we are a Publishing House of Self Development, Business and Leadership Books in Spanish Language

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

Our goal was to deliver a solutions to sell our book and titles from other publisher directly to readers using an e-commerce solutions simple and effective.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with Absolute Web in the past with other projects and didn't have to look any further when we like to develop this new project and choose to work with Absolute Web.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We dont need to many meetings we found out the kind of design we have on mind and Absolute helps make it a reality

How many people from the vendor's team worked with you, and what were their positions?

Andre form Absolute is the key person that always keep this project running, he is the golden nugget in that company, also Eugene and the content guys that helps bring information from other sites to populate our bookstore were fundamental

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site is still in the phase of Launch and we havent measure too much the ROI but with the other stores that Absolute have helps developt we have we have encounter excelent metrics ans ROI

Describe their project management style, including communication tools and timeliness.

We talk every week they keeps us posted with the advance by email, and with phone call every time we need one.

What did you find most impressive or unique about this company?

Absolute doesn't stop helping us when the job is done and they receive their payment, the are committed to the project until we have success with it. Almost like a partner. They are Outstanding

Are there any areas for improvement or something they could have done differently?

Well If I can mention something would be nice for them to have tools like basecamp to interact with their clients and have a record of our their request and needs.

BACKGROUND

Please describe your company and your position there.

Housewares Company CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

I am happy to share my positive experience working with Absolute Web to build my company's website. From the beginning of the project to the end, the team at Absolute Web was professional, knowledgeable, and efficient.

One of the things I appreciated most about working with Absolute Web was their ability to listen to my ideas and preferences while also providing expert guidance and suggestions. They were always available to answer any questions I had and provided timely updates throughout the development process.

The end result was a website that exceeded my expectations. The design was modern and visually appealing, and the functionality was seamless. The website was also optimized for search engines, which has helped increase our online visibility and attract more customers.

Overall, I highly recommend Absolute Web for anyone looking to build a professional and effective website. Their team is top-notch, and their commitment to quality and customer satisfaction is second to none. I will definitely be working with them again in the future.

SOLUTION

How did you select this vendor and what were the deciding factors?

The deciding factors that influenced my decision were the vendor's experience, expertise, and portfolio. I looked for vendors that had experience in building websites for businesses in my industry. I also looked for vendors that had a strong portfolio of websites they had built for other clients.

This gave me an idea of the vendor's capabilities and the quality of work they delivered.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project Planning: Understand client's business objectives Define target audience Create a roadmap for website development

Website Design: Create a website layout and design that aligns with client's brand identity Promote user engagement and encourage conversions Ensure design is mobile-friendly and responsive to various screen sizes

Website Development: Build the eCommerce website, including creating a content management system (CMS) and integrating payment gateways Create product pages Include features such as shopping carts, search functionality, and customer login

Content Creation: Create high-quality, SEO-optimized content that aligns with website's design and promotes client's products and services

Testing: Conduct various tests to ensure website functions properly, including load testing, security testing, and performance testing

Deployment: Launch eCommerce website Optimize website for search engines Integrate website with various social media and marketing channels Maintenance and

Support: Provide ongoing support and maintenance services to ensure website continues to function optimally Monitor website traffic Update CMS and plugins Fix any bugs or issues that may arise

How many people from the vendor's team worked with you, and what were their positions?

Slava Senior Project manager Paulina and Gabriel Production and asset creation

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

it was great website which helped us show case our brand message and generate new customers.

Describe their project management style, including communication tools and timeliness.

Protentional friendly and flexible to our needs

What did you find most impressive or unique about this company?

Their ability to adapt to our needs and their extensive expertise on all Ecomm needs is impressive.

Are there any areas for improvement or something they could have done differently?

NO

BACKGROUND

Please describe your company and your position there.

I am the owner of Farmbox Co., an online 'farmers market' delivering premium quality produce and groceries around Victoria, Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

The goal was to increase our conversion rate by having a website that's easy to navigate so that website visitors can find whatever they needed and check out seamlessly. We also needed to give our Shopify website a more modern feel and needed to work with web developers that are familiar with the app Recharge Subscriptions so that it can adapt to the new theme.

SOLUTION

How did you select this vendor and what were the deciding factors?

The team at Absolute Web were able to integrate the new theme with Recharge Subscriptions without having to compromise on the aesthetics of the webpage. We've noticed a higher conversion rate ever since updating the website, and I believe this is largely due to the fact that shopping has become more fun and easy for customers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Some of the project highlights include: Theme adaptation, design optimizations, custom widgets to manage content through customizer, and custom Recharge features for our subscription model (Custom drawer-style cart, Upsell for one-time products to subscription on cart and cart drawer, Dedicated subscription page, Subscription options on PLP). Having a great shopping experience and a highly responsive design was also a priority.

How many people from the vendor's team worked with you, and what were their positions?

The project manager Andres was the main point of contact however towards the end I was liasing directly with the full stackd developer Pavlo.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've only received positive feedback from customers. The amount of time it takes to check out has shortened and we've noticed a higher conversion rate, from 3-4% to around 5-6%.

Describe their project management style, including communication tools and timeliness.

We mostly communicated via email and Zoom calls. Andres was always willing to jump on a call and would find a way to fit me into his schedule even with last minute meeting requests. Not once did I ever feel like they were lacking communication, which was very much appreciated.

What did you find most impressive or unique about this company?

We've never worked with a web agency before but were impressed with the level of communication and transparency. They went overboard with the amount of hours dedicated to a particular task and went above and beyond to ensure that we're happy with the end result.

Are there any areas for improvement or something they could have done differently?

No, whenever there was an issue they were quick to resolve it.

BACKGROUND

Please describe your company and your position there.

Capittana is a lifestyle brand for women and I am the head of Information Technology

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

We wanted a global website for the brand that can help us to increase our sales and improve our commercial presence

SOLUTION

How did you select this vendor and what were the deciding factors?

At the beginning was for referral but the deciding factor was the specialization that they have in those kind of projects

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had many meetings to discuss and understand the current website that we had in that moment and what we could use to improve the navigation and sales experience in there

How many people from the vendor's team worked with you, and what were their positions?

A project manager and a team of developers, I'm pretty sure that more people were involved, but we had fluent communication with the ones that I've mentioned

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As we migrated to another platform with this new website, the ease of use has been evidenced, being more user friendly for the people who manage the back end and have reduced by 40% manual actions such as inventory creation, product creation and other updates

Describe their project management style, including communication tools and timeliness.

Working with this team that took out the Capittana's project has been unique. They gave us constant support before, during, and even after the website launch.

What did you find most impressive or unique about this company?

They understood our perspective when developing the website and were always looking to improve their results to leave us very satisfied with our new e-commerce, which is super friendly with the final client and the people who manage the backend

Are there any areas for improvement or something they could have done differently?

Maybe brand tracking or the follow up, because it's important to establish deadlines and even if the company workers are not providing information on time, they could push a little bit more to have the info they need and be able to continue with the web development

BACKGROUND

Please describe your company and your position there.

I am the marketing manager of this company. We partner with artists around the world to sell their prints in huge sizes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

When we launched our website we were running on a basic WordPress template which eventually we outgrew. We came to Absolute Web with a design and wanted them to bring our vision to life. We also needed ongoing maintenance and support for the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had first hired Absolute Web to first do maintenance on the current website and we were very happy with them. We were using a different Web Development team at the start of our project and actually ended up leaving the other team to work with Absolute Web on our web design project. After having a few meetings and breaking the project into steps we were very happy with the results.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We updated our website from the basic wordpress template to a fully functioning, fast speed, SEO friendly design. The previous template we were using was very bulky and had a lot of code that was not necessary and was really hurting us. Absolute Web broke the project into a few different steps where they tweaked our design slightly, developed the design, did a testing phase, and launched in two different parts.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager as well as our main developer. At times we had another developer that was helping but have had two main contacts that were both very easy to talk with and get ahold of.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy with the website after launch, we had the project completed before the Thanksgiving Holiday and launched a Black Friday sale the next week which really boosted our sales. We are still in the process of populating content on our end and are currently analyzing the new website. We are very happy with the results.

Describe their project management style, including communication tools and timeliness.

We did a few zoom calls to get to know each other. We also had a Slack channel that made it very easy to chat throughout the day. Overall the team was very easy to get ahold of even outside of regular business hours we were able to get ahold of the team to make updates when we really needed them. This team will really go out of their way for you.

What did you find most impressive or unique about this company?

The responsiveness of this team is amazing. They respond very quickly and are very easy to work with. This team is definitely just as passionate about our product as we are.

Are there any areas for improvement or something they could have done differently?

We are very happy with this team and don't have any complaints. We have worked with many developers in the past and none compare to Absolute Web.

BACKGROUND

Please describe your company and your position there.

DBS Beauty Store is a Chilean retailer of beauty products and I'm the E-Commerce Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web, and what were your goals?

DBS was looking for the best to continue growing in our online business. Among top global Magento partners, we find Absolute Web to develop our new website on Cloud version.

SOLUTION

How did you select this vendor and what were the deciding factors?

We asked for references to Adoble and searched online for Magento agencies. After meeting them, we chose this partner based on their expertise developing projects and their understanding of the business.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting to discuss our needs and objectives. From there, we sent them a scope of work proposal that was reviewed and fine-tuned by our Project Manager. Once it was approved, we met the Digital Brand Manager and started designing. They developed modules and functionalities to have all the deliverables on time.

How many people from the vendor's team worked with you, and what were their positions?

A Project Manager was our main point of contact thoughout the project. Digital Brand Manager worked with us in every page and device version, and Marketing Manager advised us on tools map.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All site performance indicators show improvement and we had over than 20% increase in orders month-over-month. Customers appreciate a "global brand” look and feel and the site's speed.

Describe their project management style, including communication tools and timeliness.

Before launching, we had weekly meetings to follow up. After launching, we had daily catch ups and reviews with our Project Manager and weekly status summary mails. We had some delays in deliverables, but they were always willing to speed up. We used mail and Slack.

What did you find most impressive or unique about this company?

Absolute Web was focused on meeting our expectations and helping us scale our business. Their willingness to understand our business needs, provide valuable knowlegde and support for quick solutions, made the difference. We had good results with proven best practices for a high level design, improved performance and enhanced customer experience.

Are there any areas for improvement or something they could have done differently?

They are high performers as developers, but they are weak on QA. Despite the fact that they are quick to fix bugs, if they emphasize more on this area, they will deliver excellence.