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Digital Commerce & Marketing Agency

4.9
44 reviews

Absolute Web is a full-service development agency specializing in ecommerce and business websites & applications. At AW, we understand that digital impressions matter more than ever. Our goal is to create an engaging web presence, increase lead generation, with memorable user & device friendly experiences. Since 1999, we have relied on our entire team of digital strategists, project managers, certified developers, and designers to give clients the look and feel they desire. 

In addition to our development team, our full-service digital marketing team is available to design and implements digital strategies for Online Demand Generation. Not a product but an innovative thinking that offers a unique approach, resulting in business growth and brand transformation.

Through digitally led strategic and tactical solutions, we harmonize marketing programs with sales processes to drive awareness and increase interest in a company’s products and or services. A unique concept that evolves current processes into accelerated results, which transform a company’s bottom line.

At Absolute Web, we are ready to transform your online presence and help you achieve your desired results.

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$10,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
1999
Show all +
Miami, FL
headquarters
  • 2875 NE 191st St #404
    Miami, FL 33180
    United States
    3059372526
other locations
  • 1925 Century Park E
    Los Angeles, CA 90067
    United States
    3059372526

Portfolio

Key clients: 
Capezio, Oribe, Luxury Brand Partners, Cheney Brothers, Glo Skin Beauty, Luminaire, Jenny Yoo, Salty K, Dale Pro Audio, In Common Beauty, Toll Brothers, Marey, Okhtein, Beverly Hills Polo Club, MIA Shoes, TigerDirect, R+Co, Swire, CC Homes, KAO, HaloCigs, MigVapor, Royal Flowers, Spirited Gifts, RubberB, Rivergate Companies, University of Miami
Capezio Image

Capezio

Capezio was born over a century ago when Italian émigré Salvatore Capezio opened a small theatrical shoe repair shop a stone’s throw away from New York’s old Metropolitan Opera House.

Today, Capezio is the foremost name in dance. With over 130 years of quality craftsmanship, dedicated customer service and timeless design to its name, Capezio is the brand of choice for athletes and

…
performers, the world over. As Capezio evolves and extends into the lifestyle category, it is these artists who will champion the brand and foster its ongoing success among dancers and non-dancers alike.

More details at:

https://www.absolutewebservices.com/portfolio/capezio/

 

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Giapenta Image

Giapenta

Giapenta is a luxury lingerie that truly works harder for you.

Thoughtfully, designed a collection with the modern girl in mind, whose busy, on-the-go lifestyle was the inspiration to change the perspective on intimate apparel. Believing women should expect more from theire intimates. Each piece in the collection was carefully crafted to incorporate design solutions that perfectly solve the day to day

…
issues many women face with their lingerie. Sourced from around the world, GIAPENTA brings you the finest materials, from soft, breathable mesh, to delicate appliques and natural, moisture wicking fabrics. TempPro™, an exclusive high-performance fabric brings comfort to the next level by proactively balancing your body temperature, keeping you cool and comfortable for whatever your day may bring!

More details at:

https://www.absolutewebservices.com/portfolio/giapenta/

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Fitlife Foods Image

Fitlife Foods

Fitlife Foods tasked Absolute Web Services with creating an online presence that was cool, fresh looking, and easy to use. Many advanced features were required for this project, including a delivery system that would handle online orders, complete menu board, select nearest delivery point, and auto-load the selected food delivery plan

…
selected to guarantee an 100% customer satisfaction and experience.

In addition, Absolute Web's team integrated a custom web design with WordPress to give Fitlife Foods complete content control. Users have experienced an incredible experience and fit for life has seen tremendous online sales/subscription growth!

More details at:

https://www.absolutewebservices.com/portfolio/fitlife-foods/

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Oribe Image

Oribe

Oribe Hair Care began its journey in 2008. Good. Better. Best. Those were the classifications found in all beauty categories except hair care. For co-founders Daniel Kaner and Tevya Finger, it was time to create a pivot in the market, and the perfect collaborator was discovered in Oribe Canales. The brand blends craftsmanship, performance and decades of styling experience from the top of the editorial and salon

…
worlds to create a new category in hair care

More details at:

https://www.absolutewebservices.com/portfolio/oribe/

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Alpha Prime Image

Alpha Prime

That philosophy is front and center in everything Bacarella is doing as owner and CEO of his two new clothing companies, Alpha Prime USA and Alpha Prime Sports. Featuring state-of-the-art apparel for the modern athlete, Alpha Prime USA focuses on everyday fitness-related clothing. Alpha Prime Sports, meanwhile, is centered on uniforms and products for team sports.

Absolute Web teamed up

…
with Alpha Prime to go full speed on Digital Marketing and improve their Shopify website with custom ecommerce features.

More details at:

https://www.absolutewebservices.com/portfolio/alpha-prime/

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MigVapor | eCigarettes | Vape Juice Bar Image

MigVapor | eCigarettes | Vape Juice Bar

Mig Vapor is a company that sells e-cigarettes, vaporizers, e-liquids and other vaping accessories. They developed their products as an alternative to smoking traditional cigarettes. The founders pride themselves on high-quality products and continuous innovation to improve those products.

More details at:

…
https://www.absolutewebservices.com/portfolio/migvapor/
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In Common Beauty Image

In Common Beauty

In Common Beauty is an inclusive luxury hair care treatment brand that’s undeniably shareable. Rooted in common ground, truth and free spirit, their formulations are derived from a place of authenticity and innovation to create better-for-you products that instantly transform hair and magnify your natural glow.

Absolute Web was tasked with customizing the user interface and user experience on the

…
website.

This project had two parts:

  • B2C online store
  • B2B for professionals and salons

Among the highlights for this project, we can put side minicart, shoppable instagram feed, photo and video gallery on product page.

More details at:

https://www.absolutewebservices.com/portfolio/in-common-beauty/

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HashtagBay Image

HashtagBay

Hashtag Bay tasked Absolute Web Services with creating an online presence with a custom web design, integrated in WordPress, with WooCommerce. In addition, Hashtag Bay, required advanced features like, order tracking, custom product page, custom category page, and express check-out.

Absolute Web team developed a custom API integration for complete automated order fulfillment with the

…
t-shirt print shop for efficient ordering. Hashtag bay also features social media integration, trending t-shirt purchases, and a custom # search feature.

HashtagBay with WordPress + WooCommerce and Absolute Web Development created a unique web presence for visitors looking for trending custom t-shirts.

More details at:

https://www.absolutewebservices.com/portfolio/hashtagbay/

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Redemption Image

Redemption

Redemption is an Italian Prêt-à-Porter fashion brand, based in Milano, Italy. 50% of their brands go to charity.

Absolute Web was tasked to completely redesign their old website using Shopify as their ecommerce platform of choice. Besides the shopping experience, Redemption had considerable amount of information to put on the website, such as Lookbooks, Videos, Advertising material, Brand Identity and

…
other.

Among highlights of this project are custom shoppable lookbooks (with ability to tag products), custom wishlist and custom product filtering.

More details at:

https://www.absolutewebservices.com/portfolio/redemption/

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Grand Western Steaks Image

Grand Western Steaks

Grand Western Steaks is a retail division of Cheney Brothers Inc. Cheney is the fastest growing broadline meat service distributor in the United States, with annual sales over $1.6 Billion.

Cheney Brothers partnered with Absolute Web Services to redesign the website GrandWesternSteaks.com.

Their outdated Magento

…
Commerce Website resulted into slow site performance caused by various 3rd party extensions and poor user interface.

More details at:

https://www.absolutewebservices.com/portfolio/grand-western-steaks/

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Reviews

4.9
44 reviews
Sort by

Digital Marketing & Design for Dietary Supplements Company

"Once I give them my vision, Absolute Web executes it."

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5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2019 - Ongoing
Project summary: 

Absolute Web redesigned and redeveloped a website to improve engagement for a dietary supplements company. They created a digital marketing strategy that includes Facebook ads, which they continue to execute.

The Reviewer
 
1-10 Employees
 
Houston, Texas
Owner, Dietary Supplements Company
 
Verified
The Review
Feedback summary: 

Absolute Web executed advertising campaigns that increased sales to the satisfaction of stakeholders. The team delivered an intuitive website with a modern aesthetic. By responding to feedback, they supported an ongoing partnership. Their competent project manager facilitates effective collaboration.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a dietary supplements company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Absolute Web?

I wanted to increase awareness and sales as well as expand my audience.

SOLUTION

What was the scope of their involvement?

Absolute Web basically redesigned and rebuilt my website. I shared information about my audiences and customer bases. Based on my feedback, they strategized an intelligent marketing plan. Their team manages digital advertising and Facebook advertising efforts.

What is the team composition?

I’ve worked with about four people from Absolute Web. However, Matt (Digital Marketing Strategist) leads the team.

How did you come to work with Absolute Web?

I interviewed about four companies that I found through Google searches. I talked with Absolute Web a few times and thought they were a good fit.

How much have you invested with them?

We’ve definitely spent over $50,000 on their services.

What is the status of this engagement?

We started working with them in October 2019, and we’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their Facebook ads and digital marketing efforts are successful. They helped to increase sales. Their team also created a more polished website. It’s customer-friendly too.

How did Absolute Web perform from a project management standpoint?

In the beginning, I went through a few people. We then figured out what would be best for my brand based on our personalities and experiences. Matt’s a great listener who executes well. He’s knowledgeable and uses tools to track their efforts.

What did you find most impressive about them?

Matt listens, and we just have great working chemistry. We work well together. I give him the information that my customers want to hear, and then he implements it into campaigns. Once I give them my vision, Absolute Web executes it.

Are there any areas they could improve?

We had initial challenges, and it’s better now. We worked through any problems. I’m happy with them, and they almost feel like family.

Do you have any advice for potential customers?

Make sure that the person on the other side of the table listens to you. Give them as much information and feedback as possible. Know what to expect from the engagement. Have an idea of what you want from your website.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Big Commerce Theme Changes & Bug Fixing for Online Jeweler

"The script that was fixed...it was HUGE. We were losing sales and customers and they had it fixed in hours."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - July 2020
Project summary: 

An online jewelry store hired Absolute Web to fix a problem that arose on its website after a hack. They also redesigned their Big Commerce website theme.

The Reviewer
 
1-10 Employees
 
Columbia, Illinois
Diane Lawrence
Owner, Inspiranza Designs
 
Verified
The Review
Feedback summary: 

Absolute Web fixed the bug in a few hours, having a huge impact on the store. The new theme's integration process was seamless. Absolute Web's responsive team completed all work in a timely manner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Inspiranza Designs is an online jewelry store. I am one of the owners of Inspiranza Designs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web?

We hired absolute to do the following: 1) fix a website problem that was a result of a hack. 2) Redesign our Big Commerce Website Theme

What were your goals for this project?

Have a more user friendly website.

SOLUTION

How did you select this vendor?

I found them online when doing a search for Big Commerce developers. The first gentleman that I worked with called me on the phone the morning that I submitted the problem. They immediately went to work and had the malicious script removed from my website. I was working with Big Commerce on this issue for months and even consulted with a few other developers to no avail. When I decided to go forward with a new web design, the choice was simple.

Describe the project and the services they provided in detail.

They converted our them and all of the pages on our website to a new theme and the process was seamless. No worries or concerns. The project was done in a timely manner and would have been even faster if I had worked quicker to do my part.

What was the team composition?

I worked with Slava from start to finish. Although there were others on the team, he was my contact.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I can't say for the site because we just went live yesterday but as for the script that was fixed...it was HUGE. We were losing sales and customers and they had it fixed in hours.

How was project management arranged and how effective was it?

I just had direct contact with Slava at all times and he was great.

What did you find most impressive about this company?

They responsiveness.

Are there any areas for improvement?

No.

5.0
Overall Score Great job Absolute!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always responsive and on time.
  • 5.0 Cost
    Value / within estimates
    I think they offer a very fair price.
  • 5.0 Quality
    Service & deliverables
    It's exactly what i wanted.
  • 5.0 NPS
    Willing to refer
    Very likely!

Site Migration for Apparel Monogramming Company

"They listened to our needs and then they recommended the best course of action."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - June 2020
Project summary: 

Absolute Web provided site migration services for a monogramming and personalization apparel company. The team migrated the e-commerce site from Magento to Big Commerce.

The Reviewer
 
1-10 Employees
 
Dadeville, Alabama
Owner, Monogramming Company
 
Verified
The Review
Feedback summary: 

The site has an improved ordering process as well as new marketing opportunities, meeting the needs of the internal team. Absolute Web goes above and beyond to be available at all hours, establishing a smooth workflow. The team is hard-working and communicative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an online only garment decoration/personalization company. Founded in 2003, we do all of our monogramming/personalization in house and ship nationwide. I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web?

We were on the Magento1 platform which was nearing end of life. We had numerous glitches with our Magento store making it impossible for many of our customers to even checkout. We knew that we needed to get on a more stable platform and we needed it done quickly.

What were your goals for this project?

Not only did we need to migrate our website from Magento to Big Commerce, we needed a much more user friendly ordering process. We needed to revamp the way customers entered their custom options.

Absolute Web was able to create an app for the custom functionality of the site. We also needed the ability to add functionality as the business grows and we will be able to do that through the custom app that we now have.

SOLUTION

How did you select this vendor?

We originally hired another agency who could not get the job done. After a 2 month horror story, we realized it was time to find someone who could do the job. We called Sergio, explained the problems and our needs to him. He and Eugene recommended they build us a custom app and we never looked back.

Describe the project and the services they provided in detail.

They migrated our business from Magento to Big Commerce. They developed an app for our monogram functionality. They also designed, created, and launched a new Big Commerce Website.

We worked with the marketing team to create and set up welcome series, abandoned cart, and browse abandonment in Klaviyo. We are still working with them to add some other features to our website as well as the marketing team to help take our business to the next level.

What was the team composition?

I have worked with Sergio and Eugene throughout this project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We now have a very easy ordering process for our customers. We are also on a stable platform where we can increase our marketing/advertising efforts.

How was project management arranged and how effective was it?

Project management was top notch. Communication was excellent. No matter time of day or night and even weekends, they were always available. They did whatever was required to meet all deadlines. Google hangouts was used when needed.

What did you find most impressive about this company?

The communication provided was unlike any. They listened to our needs and then they recommended the best course of action. Everything that was done was done in a timely manner.

Are there any areas for improvement?

I do not see any areas for improvement. For our project, everything was perfect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Comm Site Development for Gown & Dress Retailer

"The fact that they managed to execute our vision perfectly was most impressive."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - Sept. 2019
Project summary: 

Absolute Web Services developed an e-commerce website for a retail company marketing dresses and gowns. In their work, they also provided consultation services, locating tech support for the site.

The Reviewer
 
1-10 Employees
 
Dubai, United Arab Emirates
Aziza Zagbani
Creative Director, CBEAUX International - F.Z.C
 
Verified
The Review
Feedback summary: 

Handling web developing while incorporating multiple languages and currencies, the team delivered the final website on schedule. Their willingness to demonstrate and attention to detail while keeping up with regular communication propelled the project toward completion without issue.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CBEAUX is an online e-commerce clothing company specializing in dresses, Gowns, Abayas and modestwear based in the middle east. I am the creative director overseeing the buying process of the products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web Services?

Absolute was hired for our development of the website and digital marketing

What were your goals for this project?

Launch an easy friendly website that is highly creative.

SOLUTION

How did you select this vendor?

My partner found the vendor whilst in the USA on vacation

Describe the project and the services they provided in detail.

The team took charge of the entire development of the website, from the design to the execution. The vendor also consulted us throughout the process in order to find the best solution / technical support for our project

What was the team composition?

Our project lead Slava took charge of the project and was our point of contact. He was extremely accommodating throughout the development.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The website was developed extremely fast given the fact the team where working with 2 languages (arabic that is new to them) and 3 currencies

How was project management arranged and how effective was it?

The project was managed extremely well, amazing communication with a great eye for the details.

What did you find most impressive about this company?

The fact that they managed to execute our vision perfectly was most impressive. your patience with us throughout the development and even your support after. we are extremely happy with your team.. this was a new field for us to explore, we appreciate the education you offered throughout.

Are there any areas for improvement?

honestly speaking, nothing at all.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Development for Web Retailer

"Their dedication regardless of night or day or time we can always be heard and a solution is found."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2019 - Ongoing
Project summary: 

Absolute Web Services developed an e-commerce website for a dress retailer. The team was also responsible for running digital marketing, SEO, and PPC campaigns for the client.

The Reviewer
 
1-10 Employees
 
Dubai, UAE
Co-Founder & Managing Director, Dress Retailers
 
Verified
The Review
Feedback summary: 

The website has received positive reviews from customers and seen a dramatic increase in traffic. Absolute Web Services facilitates a smooth workflow through consistent communication. The team is hard-working, dedicated, and talented.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder & Managing director of the company. It it an e-commerce start up specializing in dresses catering to the Middle East.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web Services?

They developed our e-commerce website as well as ran our marketing digital campaigns.

What were your goals for this project?

To have a clean running website as well increase traffic to the site and increase followers on social media.

SOLUTION

How did you select this vendor?

I have researched online though reviews.

Describe the project and the services they provided in detail.

They have developed a website on woocommerce for us that met every standard and customized many aspects of it. They have provided us with social media posts, analytics, traffic to the site as well as SEOs, PPC and Paid ads on Google and Facebook.

What was the team composition?

We have three project leaders, one for the site, one for digital/ analytics and one for social. All have been super responsive and dedicated to us.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have just launched our business and all that have gone on the site have complimented it and the design and flow of it. The traffic on the site has dramatically increased since they have done marketing activities.

How was project management arranged and how effective was it?

We had weekly call and daily emails and all was very efficient. All our concerns were heard right away.

What did you find most impressive about this company?

Their dedication regardless of night or day or time we can always be heard and a solution is found.

Are there any areas for improvement?

I think all was executed impeccably and i have no need to complain about anything.

5.0
Overall Score i have enjoyed working with them
  • 5.0 Scheduling
    ON TIME / DEADLINES
    always responsive
  • 5.0 Cost
    Value / within estimates
    you get great quality of work for what you pay for
  • 5.0 Quality
    Service & deliverables
    we got everything we asked for and more
  • 5.0 NPS
    Willing to refer
    absolutely to everyone, I trust they will do a good job fro anyone

Web Development for Laboratory Equipment Manufacturer

"They have a nice team, made of experts in the field."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019 - Ongoing
Project summary: 

Absolute Web Services developed a website for a laboratory equipment manufacturer. The team moved an existing site from a closed platform to Magento and provides ongoing maintenance.

The Reviewer
 
51-200 Employees
 
Sarasota, Florida
Tiya Miller
Ecommerce Business Manager, World Precision Instruments, LLC
 
Verified
The Review
Feedback summary: 

The site migration has allowed the client's business to meet deadlines and goals. Absolute Web Services enables a smooth workflow, communicating effectively and responding quickly to inquiries. The team is hard-working and talented.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

WPI is Laboratory equipment manufacturer and supplier for biomedical research equipment. Our customers are university research centers, biotech companies, pharmaceutical companies, life science researchers, veterinarians. We have 4K active products. The main product are differentiated animal physiology, electrophysiology and tissue and cell biology laboratory products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web Services?

Website management, functional improvement and trouble shooting.

What were your goals for this project?

We moved website from closed platform to Magento and it wasn't stable at the beginning. We would like to make sure that the website is stable, have good basic structure and better function moving forward.

SOLUTION

How did you select this vendor?

Interview their knowledgeable, year or experience, number of team member and reasonable cost.

Describe the project and the services they provided in detail.

They maintain our current functions, fix what wrong in the past and we have plan to making the next website soon.

What was the team composition?

They have the main project manager with direct communicate with us, and so many role behind the scene. All jobs done right from many team supports and team knowledgeable.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have the ability to meet our goals and deadlines of each tasks with them. They understand the platform and delivery of alternative solutions for us to decide. So we have had to meet our business goal with the help.

How was project management arranged and how effective was it?

Quick response every day, we don't have to wait for the reply email and no need to follow any task.

What did you find most impressive about this company?

They have a nice team, made of experts in the field. The project manager is very easy to work with. Make our task list seem smaller and not a big deal. they make it all easy for us. I love that they role the remaining hrs of the month to next month with very repressive. No other companies I know doing this.

Are there any areas for improvement?

I would suggest for them to offer to us about what we should be improved, what we should be done better and suggestions compare to our competitor, not only get task requests for us. They are more expert than us, it was nice if they tell us what it should be. But overall we are happy with Absolute Web Service.

5.0
Overall Score Very impressive, easy to work with. Make life easy!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Quick response all days, on time delivery.
  • 5.0 Cost
    Value / within estimates
    The cost is average, I like the they can role the remaining hour to next month.
  • 5.0 Quality
    Service & deliverables
    Great experience working with them. Problem-solving and knowledgeable.
  • 5.0 NPS
    Willing to refer
    Absolutely.

Site Maintenance & Fixes for Polyscience Site

"Projects have been handled quickly and professionally, and we receive prompt attention and updates."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2019 - Ongoing
Project summary: 

To update an unkept Magento website, Absolute Web Services performed a site audit to identify and prioritize security issues, functionality improvements, and UX/UI needs. They've since maintained the site.

The Reviewer
 
51-200 Employees
 
Philadelphia, Pennsylvania
K Kilbride
Director of Mktg & Tech Support, Polysciences, Inc.
 
Verified
The Review
Feedback summary: 

Absolute Web Services delivers exceptional services. The fixes have impacted sales positively, and client support workflows have also improved. Their comprehensive support, expert knowledge, and organized management have set them up well for future work on the site migration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Director of Marketing & Scientific Technical Support. We are a family of companies in the fine chemical, biomedical and IVD space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web Services?

One of our companies' websites (M1) had not had dedicated maintenance / support for some time, and was in need of security patches and various improvements to enhance functionality and usability for our global customer base to carry through an M2 migration / re-build.

What were your goals for this project?

Address security needs and make improvements that would have an immediate impact for our markets in Asia in particular. An additional objective included preparation for a re-build.

SOLUTION

How did you select this vendor?

We researched Magento developers, and Absolute Web came highly recommended from another well-known / well-reviewed development company.

We spoke with several, and selected Absolute Web for their clear breadth of knowledge, high proficiency, accessibility and understanding of global commerce.

AWS has made several suggestions that will be applied to the M2 migration/re-build, and we're confident will have a significant impact on our client support and sales.

Describe the project in detail.

AWS took the lead in conducting a review of the site to determine priorities related to security and specific objectives. We have additionally worked through a number of projects to improve navigation / appearance, UX/UI, contact management, etc.

What was the team composition?

Our Project Manager is our primary contact, who interfaces with the rest of the AWS team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Fixes have had a positive impact on sales, and our client support workflows have improved markedly. We've successfully launched two technically complex products, with high user engagement / interest.

How effective was the workflow between your team and theirs?

We have been extremely impressed / pleased. Projects have been handled quickly and professionally, and we receive prompt attention and updates.

What did you find most impressive about this company?

Comprehensive service, expert knowledge and execution, excellent project management.

Are there any areas for improvement?

We are extremely satisfied, and look forward to continuing to work with them on our M2 migration / re-build.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Migration, Development, and Redesign for E-Liquid Company

“Absolute Web Services responded to my questions in minutes, any time of day.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - Sep. 2019
Project summary: 

Absolute Web Services merged the backend of two sites for an e-liquid manufacturer. Their team moved the site from Magento 1 to Magento 2 and provided development and design services.

The Reviewer
 
51-200 Employees
 
Tampa, Florida
Senior ECommerce Manager, HaloCigs
 
Verified
The Review
Feedback summary: 

The site is more responsive, loading in 2.5 seconds as opposed to 18, and conversion rates have increased on both mobile and web. Absolute Web Services is communicative across multiple channels and responsive at all hours. Their team is talented, professional, and hard-working.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the senior e-commerce manager at HaloCigs, a manufacturer of e-liquid and CBD products. We sell both B2B wholesale products and B2C products. At the moment, we have five websites running, and I run all of our web-based operations within the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Absolute Web Services?

One of our main B2C sites was built on an old version of Magento 1 and was operating off of five years of code placed on top of code. It ran incredibly slow, so we wanted to clean up all of our code and also migrate to Magento 2. We wanted to combine that site and another site into one backend as well as completely redo the frontend of the site to maximize speed and usability for customers.

SOLUTION

What was the scope of their involvement?

Absolute Web Services merged the backends for our two sites on Magento 2 and redesigned the frontend. We handed the backend of both sites so that they had full transparency of what they were walking into. We also gave them a wish list of what we wanted as far as functionality on the frontend. They developed a plan of how they wanted to do everything in accordance with the aggressive timeline we proposed. 

Their team migrated the site to a new platform but also replaced existing programs with newer versions and rewrote custom code. We had to have every existing extension upgraded to a version that would work on the new platform. The situation required a seamless transition from the old site to the new one. Absolute Web Services is managing our other sites as well and is responsible for other development projects on those sites.

What is the team composition?

Roman (Founder & CEO, Absolute Web Services) was integral in the beginning stages of our project. He helped map everything out and set expectations. We also worked closely with Kyle (E-CommerceProject Manager, Absolute Web Services) who was our day-to-day contact. They have a very large development team but we primarily interacted with Roman and Kyle.

How did you come to work with Absolute Web Services?

We went through the vetting process with a couple of agencies and ending up selecting Absolute Web Services. They had prior experience migrating from Magento 1 to Magento 2 and combining backends. They were also able to meet our aggressive timeline.

How much have you invested with them?

We have invested about $90,000.

What is the status of this engagement?

Our engagement with Absolute Web Services ran from June 2019–September 2019, when the website launched. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The responsiveness of our site was previously 18 seconds and now it's down to two and a half. That’s a huge improvement for us. Our conversion rates have also gone up. Previously, our site was not mobile optimized and now it is. As a result, our mobile conversion rates have doubled. Everything is doing great so far and everyone loves us now.

How did Absolute Web Services perform from a project management standpoint?

We have so many sites going on that there was a lot that had to get done on my end and they made sure we were up to date and knew when deliverables were due on our side. Anytime we ran into an issue and needed assistance, Absolute Web Services would reach out to us to make sure we could get them what they needed.

I dealt with them on a daily basis and they were responsive at all hours. Our teams communicate over phone, email, Slack, and even in person when necessary. We had weekly, if not bi-weekly, calls with Kyle to go over the work being done. He would give us all of the deliverables and was a huge help in making sure we knew where the project was at all times. 

What did you find most impressive about them?

I’ve worked on a lot of projects, and response time can really make or break an engagement. Absolute Web Services responded to my questions in minutes, any time of day. That was a huge help. It really made me feel better about everything.

Are there any areas they could improve?

No, nothing negative stands out to me. There are little things here and there in every project, but nothing that would make me want to tell them to change what they’re doing.

Do you have any advice for potential customers?

Be transparent upfront about everything that the project entails. Set your expectations early on. If you expect the world, you need to ask for the world. They can deliver if you’re clear on what you want.

5.0
Overall Score They were super responsive and took responsibility for everything, good or bad.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were minor delays, but they met the major deadlines.
  • 5.0 Cost
    Value / within estimates
    Everything they promised, they were able to deliver. They weren’t the cheapest, but they weren’t the most expensive.
  • 5.0 Quality
    Service & deliverables
    They met every expectation we set for them.
  • 5.0 NPS
    Willing to refer
    We’re continuing to use them for future projects, I would tell anybody else to use them too.

Wordpress Site Overhaul for Medical Provider

"They went above and beyond in the process and brought the project to completion."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - July 2019
Project summary: 

Absolute Web Services completely designed and developed the Wordpress website of a Healthcare company. They enabled Laravel integration and content creation capabilities and designed an intuitive backend.

The Reviewer
 
201-500 Employees
 
Miramar, Florida
Carlos Franco
Digital Product Owner, Vohra Wound Physicians
 
Verified
The Review
Feedback summary: 

The Absolute Web Services team delivered on an extremely tight project timeline, showcasing skill and great care about the quality of the product they deliver. Their work completely turned around their client's website and set them up for greater professional success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Vohra Physicians is the countries leading Wound Care Management organization with 250 Physicians and 2500 facilities across the United States. We specialize in the treatment of Senior Nursing Home Patients and see over 1 million people per year. As Digital Platform Owner it is my responsibility to maintain everything digital that is public facing including items such as recruiting lead-gen, enrollment of new facilities, and registrations of Vohra Certification participants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Absolute Web Services?

We needed a CMS platform (Wordpress) that we could leverage to interact with our backend systems in a way that we never could before. We wanted to standardize all of our code using the Word Press codebase and be able to outsource work when needed.

What were your goals for this project?

Our goal was to migrate from an old legacy system that only one individual could update, into a modern day CMS platform (Wordpress) that could have multiple people working on it from different perspectives. At the same time we wanted to do it in a way that we could begin integration of our backend systems with it through our API.

SOLUTION

How did you select this vendor?

Absolute was selected through our rigorous interviewing process.

Describe the project and the services they provided in detail.

Absolute provided Wordpress Development along with Laravel integration. They provided all the design, code, and project management of the website deployment process.

What was the team composition?

We worked with Georgiy (their main architect) to get the project completed through the finish line. He is highly capable and a very focused individual.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our company is now positioned (with few more tweaks and upgrades) to grow organically and deploy content at an astronomical rate (compared to our previous website). We had a very tight timeline to hit and presented Absolute with what was essentially a no win situation. They were up to the task and performed marvelously, delivering the project relatively within timeline. Given the complexity of the situation (not the problem or the code) they're pragmatic approach to hit our deadline was very good.

Consequently we have been able to continue to refine and manage through their work and have now absorbed the work internally. Without Absolutes diligence we would not have been able to hit the tight deadline that our team was given. They went above and beyond in the process and brought the project to completion.

How was project management arranged and how effective was it?

By the time I came into the project we were on the final stints of deployment. It was my understanding that the project management tasks were distributed between Vohra Physicians and Absolute.

What did you find most impressive about this company?

Given the muck they were given, the timeline set in front of them, and the price point at which we engaged (and given the point in time in which I arrived) - I think that Absolute did a fantastic job problem solving in order to meet this very tough deadline. Had I been consulting on this project from the get-go I probably would not have agreed with the strict deadline. They accomplished the SOW though and did it with very minor clean up items left. This shows the true capabilities of Absolute as an agency to take to task and get the job done.

Are there any areas for improvement?

My only suggestion would be to have a visual road map in place that the customer can see. I know they must have a project tracking system, but it was not offered up to me to log into. We setup JIRA consequently and they did a stellar job of moving items through the established process we set - even joining our weekly Dev calls to provide feedback.

5.0
Overall Score Thank you guys for all of your efforts, your transparent billing and explanations, and your integration with my entire team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Georgiy was always available as he had time, even joined our slack channel to stay in constant communication with myself and rest of my team.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    I would have liked to see some pushback on their side in terms of extending timeline
  • 5.0 NPS
    Willing to refer
    If ever I find myself looking for an agency to do some work, I will definitely start with Absolute. I know they have the team to get the job done.

E-Commerce Store Dev for Marine Engine Repair Company

“They went out of their way to fix things that I hadn’t noticed before, even if I didn’t tell them to do it.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - Jul. 2019
Project summary: 

After creating the initial website in WordPress, Absolute Web Services designed and developed an accompanying online store in WooCommerce. They photographed the products and set up shipping/payment options.

The Reviewer
 
2-9 Employees
 
Fort Lauderdale, Florida
Steven Scarano
Service Manager, Scarano Marine
 
Verified
The Review
Feedback summary: 

The site has just gone live, and customers have responded enthusiastically to its design. Absolute Web Services made a point to deliver exceptional customer service. They invited stakeholder input through InVision and were keen to make as many changes as necessary.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the service manager at Scarano Marine. We do marine engine diesel repairs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Absolute Web Services?

When I first approached Absolute Web Services a few years ago, my site was pretty old and had no design at all. They completely overhauled the site from the ground up on WordPress before returning to develop our e-commerce store.

SOLUTION

What was the scope of their involvement? 

We re-engaged Absolute Web Services to develop our online store using WooCommerce. Since they’d already designed our main site, it was easy for them to recreate the same colors and vibe. They set up the payments, established the UPS (United Postal Service) connection, and photographed and uploaded about 50 items into the platform.

What is the team composition? 

I worked with a project manager.

How did you come to work with Absolute Web Services?

We’d worked with them for the last project, so it was an obvious choice to use them again for this one. 

How much have you invested with them?

The original site cost around $6,000, and I paid roughly $7,500 for the second phase.

What is the status of this engagement?

They built the store in about two months, from the last week of April–July 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve just launched the store, so I don’t have any hard metrics at the moment. I do get a lot of customer feedback, though. People will call to tell me that I have a great site, which is proof that Absolute Web Services did a fine job with it.

How did Absolute Web Services perform from a project management standpoint?

They assigned an excellent project manager. We typically communicated over email or phone, but I also met them in person since they weren’t too far from me.

In terms of project management tools, they used InVision to send me interactive previews and layouts. I’d then tell them which ones I liked and make edits. Sometimes, they would send a YouTube tutorial going through all of the pages that they’d developed.

What did you find most impressive about them?

It’s really their customer service. Ever since the first time I met them, I always felt that they were a legitimate company. The team was great, too. They went out of their way to fix things that I hadn’t noticed before, even if I didn’t tell them to do it.

Are there any areas they could improve?

No, I have no complaints. I could be pretty picky about edits at times, but they were always more than happy to make changes for me. They really went the extra mile.

Do you have any advice for potential customers?

Just go with them. If I have another company and need a website, I’m sure to come back to Absolute Web Services again.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d recommend them with my eyes closed.