Ziffity Solutions, 14 Reviews, Address, Data & More

Digital Transformation: Empowering Your Future

Ziffity is an IT services company providing eCommerce solutions, cloud solutions, data analytics, quality assurance, marketing automation, Content management and custom development.

Min project size
$10,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Plano, TX
Year founded
Founded 2014
Languages

No have been added yet...

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.8 /5

What Clients Have Said

Ziffity Solutions is noted for their competitive pricing and delivering value, often completing projects on time and under budget. Clients appreciated their transparency and effective communication, highlighting strong project management and a partnership approach, with project costs varying, including a $118,000 investment for one client.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 8 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Ziffity Solutions Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Improved User Experience

Enhancements made by Ziffity led to significant improvements in user experience and site stability, contributing to better customer satisfaction.
Professionalism and Accountability

Ziffity’s professionalism and accountability in delivering projects and meeting client expectations were frequently mentioned as standout qualities.
Comprehensive Service Offering

Clients valued Ziffity’s one-stop-shop approach, providing a range of services from development to SEO and graphic design, tailored to client needs.
Communication Challenges

A few clients noted occasional communication issues, such as language barriers and scheduling difficulties due to time zone differences, though these were generally resolved.
Effective Project Management

Clients appreciated Ziffity’s organized and transparent project management style, including the use of tools like Jira and regular communication through email and virtual meetings.
Responsive and Dedicated Team

Ziffity’s team was frequently described as responsive, proactive, and dedicated to client success, often going above and beyond to meet project requirements.

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Ziffity Solutions Reviews

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Mobile App Development
$50,000 to $199,999
Mar. 2019 - Aug. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They were very open to hearing our inputs, and they were good at collaborating to get us where we needed to go."

Aug 18, 2021

IT Manager, Party Supply USA

Kevin Ford

Other Industry
Ennis, Texas
11-50 Employees
Phone Interview
Verified

A party supply company hired Ziffity Solutions LLC to develop two Magento websites. The first site was for a balloon business. The second site was used as the client's official e-commerce platform.

Ziffity Solutions LLC's excellent development work enabled the client to secure $203,000 worth of sales. The client highly appreciated that they were able to quickly solve their technical issues. Additionally, they were able to maintain timeliness despite working in different time zones.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a party supply wholesale company, and I’m an IT manager. We’re also affiliated with the Party Club of America, a conglomerate of party stores across the US and the world. We have multinational members that group together to get better deals overseas when we’re importing party supplies. As a result, we’ve leveraged that into a B2B site where even non-members can sign up and buy wholesale party supplies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ziffity Solutions LLC?

We contacted them to handle two of our web development projects.

SOLUTION

What was the scope of their involvement?

The team developed our two websites from scratch, and we provided them with all the descriptions and content. They also designed some of the graphics on our websites.

Ziffity Solutions had several novel ideas regarding our first Magento website. The first website was for a balloon business that delivered balloons in certain geographic areas. Since balloon bouquets were very unique, it was very hard to quantify what went into them. As such, the team helped us develop a system in our site's backend so that we could track our inventory. It took us three months to get that project working.

After that, we transitioned over to building our second website which was the official Party Supply USA platform. We only used Magento’s free version because we didn’t need to incorporate special features on the second website.

How did you come to work with Ziffity Solutions LLC?

Ziffity Solutions called us. They reached out to us at the right time because we were really looking for a development company we could partner with. After we discussed our needs, we found out that they offered the services we needed and we decided to go with them.

How much have you invested with them?

We spent $118,000.

What is the status of this engagement?

Our partnership ran from March 2019–August 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Ziffity Solutions, we were able to hit $203,000 worth of sales since January 2020 on our website. In total, we had 533 orders from 394 registered customers. Before the team created our website, we could only do wholesale offers to our party club members. Overall, we had a huge success since we were able to secure around 194 registered customers that were not party club members.

We stopped our service agreement with them this month, but it was only out of business necessity. We just needed to look for a partner that could offer us cost-effective services.

How did Ziffity Solutions LLC perform from a project management standpoint?

They were very open to hearing our inputs, and they were good at collaborating to get us where we needed to go. Despite the huge time difference between us, they were good at working around our schedule to get things done.

We had many problems throughout the course of our partnership, but it was quite normal for any new website. We were impressed that they swiftly solved our issues and their turnaround time was only 2–3 days. On top of that, they immediately responded to our emails. Apart from email, we also used Zoom calls to communicate with each other. Then, we used GitHub and Jira as our project management tools.

What did you find most impressive about them?

Ziffity Solutions was a one-stop-shop for us. They had development, SEO, and web design services. Though we didn’t utilize all their services, they were able to discuss what they could offer to our business. Additionally, they had a graphic design artist on site. Whenever we needed to use them for some of our art, they were willing to complete the deliverables we requested.

Are there any areas they could improve?

We had some communication issues where we both made assumptions and we didn’t make things clear. However, in every case that happened, they took it upon themselves to make things right. More importantly, we both had the chance to reevaluate where we were going.

Do you have any advice for potential customers?

The Ziffity Solutions team is proactive and communicative. They’re also good at letting you know what’s going on in your project. Above all, always be aware of what’s happening — this is applicable to any engagement. Don’t just blindly trust anybody. In our case, we trust Ziffity Solutions than other businesses or contractors we’ve worked with.

RATINGS

5.0

E-Commerce Development
Confidential
Dec. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Ziffity Solutions is a highly knowledgeable and certified Magento partner that meets our exact needs."

Jan 13, 2022

VP of IT Operations, Fox Chapel Publishing

Paul Metzger

Publishing
Mount Joy, Pennsylvania
11-50 Employees
Phone Interview
Verified

A publishing company has entrusted their site migration needs to Ziffity Solutions. They've upgraded the client's Magento 1 platform to Magento 2 Enterprise Edition and continue to offer maintenance services.

Capable of bringing marketable solutions to the table, Ziffity Solutions has built a stable e-commerce site that effectively promoted their client's offerings, resulting in sales and popularity boosts. Their stellar project management and resource tracking skills further this engagement's success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of IT operations at Fox Chapel Publishing, a book and magazine publisher.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ziffity Solutions?

We were looking to upgrade our existing e-commerce site from Magento 1 to Magento 2.

SOLUTION

What was the scope of their involvement?

Ziffity Solutions has migrated our site content to a Magento 2 Enterprise Edition platform. As part of our continued engagement, they support us with maintenance and other development-related services.

What is the team composition?

We’ve worked with between 12–15 resources from Ziffity Solutions.

How did you come to work with Ziffity Solutions?

We reached out to them because they were an official Magento partner.

What is the status of this engagement?

Our ongoing collaboration with Ziffity Solutions started in December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve secured more sales upon launching our new platform. Ziffity Solutions has also helped us establish our positioning within the market, which allowed us to popularize our brand among hobbyists.

How did Ziffity Solutions perform from a project management standpoint?

We communicate via email and Zoom and rely on Jira for project management. Ziffity Solutions has efficient reporting and resource tracking skills that help maintain our project’s stability and timeline-orientedness. Additionally, their project managers are a breeze to work with.

What did you find most impressive about them?

Ziffity Solutions is a highly knowledgeable and certified Magento partner that meets our exact needs.

Are there any areas they could improve?

They haven’t disappointed us once.

Do you have any advice for potential customers?

My only advice is for you to hire Ziffity Solutions.

RATINGS

5.0

E-Commerce Development
$200,000 to $999,999
Jan. 2020 - June 2021

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 4.0

"Their overall knowledge and understanding of Magento were impressive."

Dec 10, 2021

CTO, Cannabis Retailer

Anonymous

Retail
San Jose, California
51-200 Employees
Online Review
Verified

A cannabis retailer hired Ziffity Solutions LLC to migrate their current e-commerce website to Magento 2. The team also worked on the site's UX design and made the necessary infrastructure reconfigurations.

The new site met the client's expectations. In fact, it was significantly better than their old website, especially in terms of design. Despite initial issues in communication, the Ziffity Solutions LLC team eventually solved them satisfactorily. They also followed best practices for development.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the head of all Technology and Supply Chain strategies. I oversee all technical planning, project management and Dev Ops.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ziffity Solutions LLC, and what were your goals?

We hired Ziffity to implement Magento 2.0 to replace a cookie-cutter E-commerce solution we had been using prior.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a review of vendors that were suggested by Adobe, and made our decision based on the confidence we perceived from initial calls as well as the financial estimates provided.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Ziffity lead the define and design and outsourced UX design to a partner. They suggested using a turnkey PAAS and made the infrastructure configurations required to deploy Magento. They set up multiple environments and established a DevOps pipeline and then customized our Magento build to meet specs.

How many people from the vendor's team worked with you, and what were their positions?

We worked with project managers and the lead developers and were probably interacting with about 6-8 Magento team members throughout the build.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The design and overall aesthetic is significantly better than our previous site. Although we had a few breakdowns in communication around functionality, the final product delivered was of a good standard.

Describe their project management style, including communication tools and timeliness.

Project management was timely and communicative. There were a few occasions where there was a breakdown in communication, I think mainly because of the occasional language barrier. Even with those challenges though, we were ultimately able to resolve all issues.

What did you find most impressive or unique about this company?

Their overall knowledge and understanding of Magento were impressive.

Are there any areas for improvement or something they could have done differently?

Less resistance to requests for change.

RATINGS

5.0

E-Commerce Development
Confidential
Jan. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 5.0

"I liked how accountable they were to deliverables and how they really drove development against our requests."

Nov 8, 2021

CTO, Dynojet Research

Spencer Kreikemeier

Automotive
North Las Vegas, Nevada
51-200 Employees
Online Review
Verified

A motorbike company wanted to develop an e-commerce platform using Magento. The company had pleasant past experience working with Ziffity Solutions and tapped them for this project.

The website that the Ziffity Solutions team developed helped the company grow their sales numbers by more than 300% within the first year of its launch. The company credits the team's drive to make everyone accountable for their requirements as the key to the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CTO at Dynojet Research.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ziffity Solutions LLC, and what were your goals?

We brought on Ziffity to help us build a new E-Commerce platform using Magento as the base solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our former E-Commerce VP had experience working with Ziffity previously and was happy with their work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were responsible for helping us outline the project, design the UI around constraints and wireframes, help with integrations to custom APIs and continue to help us maintain and grow our website.

How many people from the vendor's team worked with you, and what were their positions?

5-7 team members worked with us from Project Manager to lead developer and a dedicated team of developers which kept them engaged with Dynojet's specific project and needs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our sales grew 300%+ in the first year of web site launch. To be fair our old website was not performing, but the work of Ziffity help us grow our eCommerce sales immensely.

Describe their project management style, including communication tools and timeliness.

We had bi-weekly meetings to stay on track and Aiffity worked within Dynojet's existing project management software to manage releases, tickets, and communicate with various Dynojet employees throughout development.

What did you find most impressive or unique about this company?

I liked how accountable they were to deliverables and how they really drove development against our requests. If we made a request for development and owed them information, product information, or access to resources, they were relentless in holding us accountable to keep the project moving forward.

Other developers I've worked with would have relied on Dynojet to drive progress, they really drove hard to make sure we could hit our goals.

Are there any areas for improvement or something they could have done differently?

The only struggle is with scheduling of meetings, a lot of our staff works on Pacific Time, so scheduling a time for meetings that is advantageous can be hard but we've struck a good balance.

RATINGS

5.0

Other IT Consulting and SI
Confidential
May 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They got everything to work again, user experience greatly enhanced, conversion rates up."

May 27, 2021

Business Development VP, ExpressMed

Kevin Fischer

Consumer Products
Carlsbad, California
11-50 Employees
Online Review
Verified

ZiSffity Solutions LLC replaced a support service with assisting a business development firm's subscription program. They're now fixing the company's coupon issues and improving their existing website.

Since the beginning of their partnership, Ziffity Solutions LLC has improved the company's quality of work. In fact, the client has seen their conversion rates increase and their UX improve. The vendor provides a cost-effective and transparent workflow with set deadlines that are always met.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the VP of business development. We have about 20K medical products and hundreds of brands that we sell. We operate 2 websites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ziffity Solutions LLC?

Our site was initial built by Binary Anvil (Their the worst, stay clear of them). After Binary Anvil failed to deliver support for our sites they built Ziffity was able to come on as our Service Integrator and really saved the day!

SOLUTION

How did you select this vendor and what were the deciding factors?

Ziffity was fairly priced and transparent about it and the work being done, which is hard to find. They were extremely organized and made the complex projects manageable for even our non-technical staff. They did a great initial site audit and really drove things home with their professionalism

Describe the project in detail and walk through the stages of the project.

They helped to fix a lot of broken issues, completely re-built our auto-ship / subscription program, fixed coupon issues, did our site upgrades and ongoing maintenance. Assisted with new site adds and new techonology.

How many resources from the vendor's team worked with you, and what were their positions?

We had 2 people at point for their team supported by 6+ others depending on the projects being worked on. Was great that they have the staff to scale up on projects as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They got everything to work again, user experience greatly enhanced, conversion rates up. They're really great team.

How effective was the workflow between your team and theirs?

Excellent, they were never late, very clear on project workflows, deadlines and updates.

What did you find most impressive or unique about this company?

Professionalism, responsiveness, skill set, got things done right the first time.

Are there any areas for improvement or something they could have done differently?

Not really, they were skilled in all aspects of Magento, Ecommerce, etc. and could handle it all!

RATINGS

5.0

"Best Magento developers you'll find"

E-Commerce Development
$50,000 to $199,999
Mar. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Their team was very knowledgeable about Magento."

May 13, 2021

Data Analyst & Site Manager, Consumer Health Products Co

Alex Tran

Consumer Products
San Diego, California
11-50 Employees
Online Review
Verified

A consumer health products company contracted Ziffity Solutions LLC to provide solutions involving their Magento e-commerce site. The team guided the client through upgrades and server migration.

Ziffity Solutions LLC contributed a great deal to the client's e-commerce site in terms of speed and other issues. Both the backend and the UX have significantly improved. The team was communicative and knowledgeable. They demonstrated their expertise through a resourceful navigation of problems.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the analyst and site manager of an online healthcare e-commerce website. We sell consumer health products specializing in the incontinence, diabetes, and patient care categories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ziffity Solutions LLC, and what were your goals?

We launched our Magento website in 2019, but faced a lot of problems due to poor initial implementation. Ziffity came in to save the day. They helped us navigate a wide range of issues we were having with our website, as well as expertly guided us through a Magento version upgrade and server migration.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Ziffity based on their past projects and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Ziffity began helping us with the many bugs we had on our Magento site. Then when it came time to upgrade to Magento 2, they laid out a plan with clear timelines, broke out the steps necessary, and the total cost estimate. Our project manager made sure any of our questions and concerns were answered, and their development team did their best to ensure a timely project delivery.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main POC. We also interacted with various developers and engineers across our time depending on the scope and size of what we needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ziffity helped improve site speed and numerous smaller issues we had with our site that significantly improved both backend management and the customer experience of the website.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings to review tickets and progress. Mainly communicated through email, Slack, and Jira.

What did you find most impressive or unique about this company?

Their team was very knowledgeable about Magento and for any issues they were unfamiliar with, they were resourceful with finding where to find the right answers.

Are there any areas for improvement or something they could have done differently?

The team we worked with was based in India, which sometimes presented issues in scheduling meetings or being able to communicate with urgent issues.

RATINGS

5.0

Application Management & Support
$10,000 to $49,999
Feb. 2019 - Mar. 2020

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"They have a great understanding of Magento and its various options and limitations were unmatched."

Apr 26, 2021

Vice President of Marketing, Retail Garden Industry

Anonymous

Retail
Los Angeles, California
1,001-5,000 Employees
Online Review
Verified

Ziffity Solutions LLC was hired for the cleanup and maintenance of a retail garden company's websites. Their mission was to rectify the coding errors to stabilize them.

Ziffity Solutions LLC's work yielded better websites with clean, stable, and reliable analytics. They had a profound understanding of the Magento platform. The team was precise and keen on details that reflected on the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We're a retail garden center with 49 locations in the U.S.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ziffity Solutions LLC, and what were your goals?

We had two websites on the Magento platform that were unstable with critical coding errors. We partnered with Ziffity to stabilize our sites which included for a full code review, clean-up, analytics clean up and ongoing support.

SOLUTION

How did you select Ziffity Solutions LLC and what were the deciding factors?

We reviewed proposals from three web agencies and chose Ziffity for their experience, partnership with Magento and pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Once the proposal was approved and the contract in place we had a kickoff call to review the full scope of work. From there, they went to work cleaning up the site with constant communication from what they found, their proposed solution and our approval. We knew exactly what they were doing at each step.

How many people from the vendor's team worked with you, and what were their positions?

We worked intimately with a project manager. They would include key technical people on calls when needed but the majority of the communication went directly through the project manager. This one key contact was important to us for ease and consistency.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They got us to a place where our site was stable with clean, reliable analytics. We were not able to benchmark the difference since the analytics integration was one of the areas with issues before contracting with Ziffity.

Describe their project management style, including communication tools and timelines.

Our project manager was detailed and through. We had weekly calls along with constant updates through their web tool.

What did you find most impressive or unique about this company?

They have a great understanding of Magento and its various options and limitations were unmatched. They were always professional and responsive.

Are there any areas for improvement or something they could have done differently?

Overall, Ziffity did a wonderful job and was a pleasure to work with. Ultimately, we didn't continue working with them since Magento wasn't the best fit for our business.

RATINGS

5.0

E-Commerce Development UX/UI Design Web Development
Confidential
July 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Ziffity Solutions has been a strong partner."

Mar 25, 2025

Head of Marketing, Jewelry Designer

Alessa

Retail
Los Angeles, California
51-200 Employees
Online Review

Ziffity Solutions provides Magento development services for a jewelry design company. The team has completed UI/UX overhauls, enhanced e-commerce functionality, and upgraded CMS capabilities.

Ziffity Solutions has successfully launched the web's new features and taken care of the client's unique business needs. The team has taken the time to understand the complexity of the client's product and delivered work on time and on budget. Ziffity Solutions has strong communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Jewelry Designer

Describe what your company does in a single sentence.

Designer and manufacturer of fine jewelry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ziffity Solutions to accomplish?

Magento Upgrades
Custom Feature Enhancements

SOLUTION

How did you find Ziffity Solutions?

Cold Call

Why did you select Ziffity Solutions over others?

Pricing fit our budget
Good value for cost

How many teammates from Ziffity Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In mid-2020 we hired Ziffity to take over the managed services of our website from a prior development team. They were initially responsible for stabilizing the site, fixing some issues created by our prior technical team, and Magento upgrades. Over the course of our working together they've accomplished completed UX/UI overhauls, enhanced ecommerce functionality, and upgraded CMS capabilities to allow our internal teams more flexibility with front end edits.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of development on time / on budget
Successful launch of new / custom features

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager had strong communication and acted as an extension of our team with regards to accountability and access.

What was your primary form of communication with Ziffity Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Our dedicated team took care to learn our unique business needs. Many web development firms treat a client's product as a widget and make all the sites the same. Ziffity really took the time to understand our product and the complexity of our product data to help validate and suggest potential solutions.

Are there any areas for improvement or something Ziffity Solutions could have done differently?

Ziffity Solutions has been a strong partner.

RATINGS

5.0

Application Management & Support Custom Software Development E-Commerce Development
$200,000 to $999,999
Aug. 2021 - May 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their partnership and dedication to our business were impressive."

Mar 11, 2024

Direct-to-Consumer Director, Mondelez International

Kamila DeMaria

Food & Beverage
East Hanover, New Jersey
10,001+ Employees
Online Review
Verified

Ziffity Solutions developed a Magento website for a food company. Their work involved maintaining the site and handling all site enhancements.

Ziffity Solutions delivered the site on time and promptly fixed all bugs and issues that arose. The team worked collaboratively to attend to all the client's needs and implement their feedback and requests. Their genuine dedication to the client's success and business growth was highly commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director Direct-to-Consumer of Mondelez International

Describe what your company does in a single sentence.

CPG Food

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ziffity Solutions to accomplish?

Tech Solutions

SOLUTION

How did you find Ziffity Solutions?

Referral
Other

Why did you select Ziffity Solutions over others?

High ratings
Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from Ziffity Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

End to end Magento website maintenance and enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely site fixes and execution of the roadmap for site improvements. On plan and on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects were evaluated based on work needed and assigned a timeline. Teams worked together to deliver to those timelines. Ziffity was great at re-prioritizing works based on last minute additions or issue that would come up and need to take priority.

What was your primary form of communication with Ziffity Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their partnership and dedication to our business were impressive. Without them we would not have achieved the growth that we saw over the course of doing business together.

Are there any areas for improvement or something Ziffity Solutions could have done differently?

RATINGS

5.0

DevOps Managed Services E-Commerce Development
Confidential
Jan. 2023 - Jan. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their diligence, attention to detail, and dedication to thoroughness surpassed our previous service provider."

Feb 12, 2024

Information Systems Team Member, Wendover Art Group

Anonymous

Manufacturing
Largo, Florida
201-500 Employees
Online Review

Ziffity Solutions conducted a full technical audit of an art manufacturer's app, servers, SEO, and UI/UX design. They also managed the client's backlogs, fixed identified issues, and implemented new features.

Ziffity Solutions has helped the client release nine versions of their solutions and is currently working on the tenth. As a result, they enabled the client to enhance their admin capabilities, expand their product offerings, grow their customer base, and extend their virtual footprint.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Information Systems Team Member of Wendover Art Group.

Describe what your company does in a single sentence.

We are the Information Systems Team at Wendover Art Group, supporting the creation of the highest quality art while delivering superior value to our customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ziffity Solutions to accomplish?

We were looking to transition to a new eCommerce Services Partner at the conclusion of 2022.

SOLUTION

How did you find Ziffity Solutions?

Online Search

Why did you select Ziffity Solutions over others?

Great culture fit

How many teammates from Ziffity Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ziffity Solutions provided a full technical audit of the application and servers, UI/UX, and SEO and then proceeded with ongoing managed services including backlog prioritization, fixing identified issues, and implementing new features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have released nine versions of our solution over the past year and are shaping our tenth, enabling us to enhance our admin capabilities, expand our product offerings, support targeted marketing and sales opportunities, highlight our corporate culture, grow our customer base, provide additional channels for ordering, offer advanced searching and navigation, extend our virtual footprint, introduce new product capabilities, and upgrade our analytics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We collaborate via email and Zoom and manage our efforts via Confluence and JIRA. Their diligence, attention to detail, and dedication to thoroughness surpassed our previous service provider. Business reviews of fixes and features have become a simple process thanks to the care taken during code reviews and regression testing.

What was your primary form of communication with Ziffity Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The Team has been a joy to work with from day one! Ziffity Solutions is a highly knowledgeable Magento partner and exceeds expectations from a relationship-building perspective. Their flexibility in support and scheduling across time zones is seamless, and the visit to our US Headquarters by our Chennai Account Manager was a true pleasure and physically demonstrated the commitment we have come to expect.

Are there any areas for improvement or something Ziffity Solutions could have done differently?

We do not have any complaints about the Ziffity team so far.

RATINGS

5.0

"Because of the partnership we have developed with Ziffity and the results they have delivered, we feel very confident expanding the engagement with their team."

Locations (2)

10 - 15

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Ziffity Solutions

Digital Transformation: Empowering Your Future

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Reviews mentioning:

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