Premier Magento Development

SoftLoft is an innovative eCommerce software company, providing the full range of services related to Magento and custom web development.

Founded in 2008 and based in Ukraine, we supply our Customers around the world with agile, reliable, and cost-effective eCommerce solutions.

SoftLoft offers fully tailored services to match the individual Customers' needs, with ongoing support and quick problem solving. We ensure that your solution remains operating non-stop at full capacity. Hiring only the best Magento development experts, we offer a full 100% money back guarantee – if a provided solution doesn’t meet your quality standards, it doesn’t meet ours!

To develop and launch a Magento based store is only a small part of what we can deliver. Our day-to-day activity extends to all phases of development and support of your online business.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2008
Show all +
Kharkiv, Ukraine
headquarters
other locations
  • Office 927, 3, Solomianska Str.
    Kyiv
    Ukraine
  • Office 103, 19, Tinka Str.
    Kryvyi Rih
    Ukraine
  • 39/5 Granton Crescent
    Edinburgh
    United Kingdom
  • Tempovej 37B, DK-2750
    Ballerup
    Denmark

Portfolio

Key clients: 

We helped Clients like these sell smarter:

Escentials

Escentials is a famous Asian manufacturer of beauty products, raising fragrance standards by staying relevant to ever-changing lifestyles and preferences of the individual, providing personalised beauty services and finest products from the world over.

Industry

beauty

Technologies

Magento, HTML/CSS, JavaScript, Google Maps API,

PayPal

Website

https://www.escentials.com/

Bendon

Bendon Limited is one of the biggest lingerie stores in New Zealand and Australia. Bendonlingerie.com is an online lingerie store and home of favourite brands: Bendon, Lovable, Heidi Klum Intimates, Pleasure State, Stella McCartney, Fayreform and more.

Industry

luxury lingerie and homeware

Technologies

Magento EE , HTML/CSS,

JavaScript, Google Maps API, XML, Varnish

Website

http://www.bendonlingerie.com.au/

Miller Harris

A Britain perfumer Lyn Harris founded Miller Harris in 2000. Before that she spent 5 years training in France at one of the highly prestigious schools of the perfume in Paris and then Robertet in Grasse. Lyn Harris works with natural materials in classical French style.

Industry

perfumes

Technologies

Magento, Google API, SagePay,

HTML/CSS, JS RoyalPost, XML API

Website

https://www.millerharris.com/

Shobr

Shobr is a marketplace with global ambitions. SoftLoft faced a challenge to rewrite and finalize the current solution for the suppliers’ portal. We implemented the uploading and management of all the products to be presented by different vendors in the marketplace.

Industry

Marketplace, FMCG

Technologies

Magento EE, Symfony

2, REST API, JavaScript

Website

https://www.shobr.com/

Reviews

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Magento 2 Migration and Dev. for Digital Agency

“They get projects done on time and help us churn out websites quickly.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

SoftLoft provides Magento 2 migration and development services for client web projects as needed.

The Reviewer
 
11- 50 Employees
 
San Diego, California
Rachel Spencer
COO, Accelerate Digital Agency
 
Verified
The Review
Feedback summary: 

SoftLoft delivers high-quality, timely development support. In addition to their Magento expertise, they're also very strong in project management. Their continued support helps the company deliver products to clients efficiently. 

BACKGROUND

Introduce your business and what you do there.

I'm the COO at Accelerate Digital Agency, which provides digital transformations for companies including consulting, technology, and strategies that can improve business operations. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SoftLoft?

We reached out to SoftLoft to provide Magento 2 migration services for a few client web projects. 

SOLUTION

What was the scope of their involvement?

Using provided specifications and designs, SoftLoft develops the backend of websites for some of our client projects using Magento 2. They provide technical solutions as needed and work in sprints to code and migrate the sites. 

What is the team composition? 

I primarily work with one person but have been in communications with a couple others on their team as well. 

How did you come to work with SoftLoft?

They reached out to our sales team when we were expanding and looking for a vendor with Magento expertise. We gave them a test project to work on and decided to continue working with them based on the quality of their work. 

How much have you invested with them?

We've invested between $30,000–$50,000.

What is the status of this engagement?

We've been working with them since September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SoftLoft delivers high-quality products on time, working through any bugs or issues that come up very quickly. 

How did SoftLoft perform from a project management standpoint?

As far as development firms are concerned, their project management is top-notch. They track timelines very well, work efficiently, and are very proactive in communications. 

What did you find most impressive about them?

The expertise they bring to the table and the ability to quickly recommend solutions that match business needs has been great. They get projects done on time and help us churn out websites quickly.

Are there any areas they could improve?

Not at this time. 

Do you have any advice for potential customers?

Bring them into the process as early as possible, so they can provide input before final specifications are completed and delivered to stakeholders. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've adhered to all deadlines.
  • 5.0 Cost
    Value / within estimates
    Their prices are similar to others in their region, but they offer better quality.
  • 5.0 Quality
    Service & deliverables
    We haven't had any issues with their code.
  • 5.0 NPS
    Willing to refer
    We've recommended them to one of our clients to help them save on costs.

Magento Frontend Development for Digital Agency

"They impressed us with their work ethic and eagerness to complete tasks properly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

SoftLoft built a new Magento 2 frontend theme integrated with an existing platform. Deliverables included a homepage, category page, product page, and some custom pages.

The Reviewer
 
11-50 Employees
 
Bedford, United Kingdom
Steven Oddy
CEO, So Technology Ltd
 
Verified
The Review
Feedback summary: 

The development support from SoftLoft ensured the delivery of a larger project on a demanding schedule. Their effective and accountable management ensured adherence to requirements. Expect a partner who’s enthusiastic and dedicated to their tasks.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of SOtechnology, a creative digital agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

We needed frontend development in Magento.

What were your goals for this project?

We wanted a pixel-perfect design integrated with the Magento platform.

SOLUTION

How did you select this vendor?

We’ve used SoftLoft for a number of development services, and we trust Petr (Founder and CEO, SoftLoft) and his team to deliver on our requirements.

Describe the project and the services they provided in detail.

They built a new Magento 2 frontend theme for our homepage, category page, product page, and some custom pages, and worked on functionality.

What was the team composition?

We’ve worked with a number of developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their support enabled us to deliver on a large project within a short timescale, making the whole engagement a success.

How was project management arranged and how effective was it?

We held regular check-in calls with the team to ensure everything was managed well.

What did you find most impressive about this company?

They impressed us with their work ethic and eagerness to complete tasks properly.

Are there any areas for improvement?

No, we’re very satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Magento Devs for E-Commerce Dev Firm

"Their team is always available to solve problems online. They’ve never failed to deliver a task." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2015 - Ongoing
Project summary: 

SoftLoft acts as an ongoing development partner, providing front- and backend Magento e-commerce services. They’re also responsible for website testing.

The Reviewer
 
1-10 Employees
 
Denmark
Kristoffer Ernest
Owner, Fortifi
 
Verified
The Review
Feedback summary: 

End-clients have been pleased with the turnover that SoftLoft’s work drives. SoftLoft’s habit of preserving team composition has helped forge a strong partnership, which leads to smooth problem solving and communication. Customers can expect a responsive, friendly, and hard-working team.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Fortifi. We specialize in building Magento e-commerce solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

We’ve been using SoftLoft for several years for front- and backend development and support.

What were your goals for this project?

We needed to deliver development tasks to our clients.

SOLUTION

How did you select this vendor?

We worked with a broad range of outsourced partners before we found SoftLoft. We had a good initial experience and stopped searching for new partners.

Describe the project and the services they provided in detail.

SoftLoft has always been an important part of building B2B and B2C Magento e-commerce websites, some of which have included custom integrations with local services. When we start a new project, we’ll provide them with a description and discuss the task. They’ll analyze it and develop a solution model, and then, after we approve it, they’ll move into development, testing, and production.

What was the team composition?

The team changes according to our needs, but we’re always working with people we know.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Many of our projects drive increased online turnover for our clients. We’ve been satisfied with SoftLoft’s work. Their efficiency is good, and we greatly appreciate their pricing. Finding highly specialized Magento develops locally at their price would be impossible.

How was project management arranged and how effective was it?

We’ve always collaborated well. SoftLoft is very responsive and delivers within deadlines. We work through Skype, Jira, and Bitbucket and have had no language or time difference issues. Visiting their offices has strengthened our relationship and helps us solve problems in a friendly manner.

What did you find most impressive about this company?

They provide a perfect service. Their team is always available to solve problems online. They’ve never failed to deliver a task.

Are there any areas for improvement?

No, there aren’t. We’re very satisfied with our cooperation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing Magento 2 Web Dev & Support

“They were able to decipher our existing site’s poor code in order to fix problem areas.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Jun. 2018 - Ongoing
Project summary: 

SoftLoft provides ongoing web development and support for a small business. They assessed and addressed existing site issues and optimized load speed. They also develop and install custom modules.

The Reviewer
 
1-10 Employees
 
New Zealand
Greg Kerr
Company Director, Established Group
 
Verified
The Review
Feedback summary: 

Their team’s experience is solid and they’ve made a number of improvements since the start of the project. Customer satisfaction is one of their main priorities.

BACKGROUND

Please describe your company and your position there.

I’m the director of Established Group, a small digital creative agency based in New Zealand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

We needed someone with Magento 2 expertise for development and support.

What were your goals for this project?

Our site needed significant upgrading. Not only did we want to optimise it, we also wanted to create new modules and features. We needed a partner capable of providing ongoing high-quality support.

SOLUTION

How did you select this vendor?

They were recommended to us by another Magento 2 developer.

Can you go into detail about the services they provided and the scope of the project?

They started out by thoroughly delving into the site’s structure and complexities. We also worked with them to explain our product offerings and how the site helped promote those. In terms of deliverables, we asked for a full assessment of the site, including any obvious problems. Once those were identified, we asked them to recommend fixes or improvements for those issues. They were also tasked with optimising site speed. In addition, they perform a number of ongoing tasks, including optimising our server, developing custom modules and installing third-party ones to add new features, and improving overall site functionality. They also work through any bugs that come up and perform updates and site maintenance.

What was the team composition?

We work with a team of four that includes one senior, one intermediate, and two junior developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve been working together for six months and they’re always quick to rectify any issues they find. It’s reassuring to see how much they focus on customer satisfaction.

How was project management arranged and how effective was it?

My background is in project management and development, so I was able to integrate directly into their development team.

What did you find most impressive about this company?

Their experience was solid and I was impressed by how well they were able to decipher our existing site’s poor code in order to fix problem areas.

Are there any areas where they can improve?

None that I can think of.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Dev and Tech Support for Online Baby Shop

“There’s never been a task SoftLoft couldn't achieve one way or another over our five-year partnership.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2013 - Jan. 2018
Project summary: 

For the past five years, SoftLoft has been providing technical support and web development expertise on an ongoing basis. The focus of their efforts is an online store that delivers nationally.

The Reviewer
 
1-10 Employees
 
Kiev, Ukraine
Victoria Stepanenko
Owner, Online Store of Goods for Children, babymoda.ua
 
Verified
The Review
Feedback summary: 

SoftLoft has produced an excellent quality of development work over the course of a long-term partnership. They offer consistently reliable technical support and quickly solve any problem along the way. The team is comprised of skilled, attentive, and adaptable resources who are always professional.

BACKGROUND

Please describe your company and your position there.

I work for an online store for children and their parents. Our office is located in Kiev, and we sell and deliver our products all over the territory of Ukraine

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

We’ve worked together since 2013. SoftLoft has provided web development and technical support for my e-commerce shop for the past five years. 

What were your goals for this project?

We needed the SoftLoft team to develop our platform in accordance with all our requirements.

SOLUTION

How did you select this vendor?

We found SoftLoft by searching online. After we ran some assessments and negotiated a contract, we started our engagement with a small task. SoftLoft conducted this test flawlessly, so we began our partnership.

Can you go into detail about the services they provided and the scope of the project?

SoftLoft was involved in every part of the process. Our solution demanded a wide range of work. The team executed all the necessary tasks including design, modification, and customization. They used SEO techniques to optimize our online store for increased visibility.

What was the team composition?

Their team included one project manager and 2-3 developers depending on the period of time and type of task we were doing.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I’ve been working with SoftLoft for five years, which is an extended period of time for my type of business. In general, SoftLoft has delivered every service we wanted. They completed all the tasks we requested, crafted the design and functionality, and solved problems. The team completed our project within the deadlines we set. Our site displays a high degree of professionalism. 

How was project management arranged and how effective was it?

I’d describe SoftLoft as a team of high-level, flexible, helpful, and professional employees. We discussed every matter down to the slightest detail. Upon examination, we realized everything was completed exactly according to our requirements. SoftLoft’s technical support was always prompt and effective. They also gave us timely feedback on urgent issues.

What did you find most impressive about this company?

SoftLoft provides high caliber service at a competitive price. The team is always available online and ready to problem solve. There’s never been a task SoftLoft could not achieve one way or another during the five years of our partnership.

Are there any areas where they can improve?

I am very satisfied with the work they've done.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Development for Photography Business

"Their work exceeds my expectations, and they always deliver impressive, tangible results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

SoftLoft developed a CMS using Wordpress, implemented SEO, created a CRM system, and integrate e-commerce functions. They're currently developing additional features.

The Reviewer
 
1-10 Employees
 
Kyiv, Ukraine
Olena Lavrenyuk
Business Owner, Olena Lavrenyuk Photography
 
Verified
The Review
Feedback summary: 

The website Softloft created is working as intended and increasing online presence. Their team is organized, thoroughly planning out every step of the process to ensure smooth development. Their ability to deliver high-quality features is impressive.

BACKGROUND

Please describe your company and your position there.

I'm a wedding, family, and lifestyle photographer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

I wanted to enhance my online presence online by creating a website for my photography services.

What were your goals for this project?

I wanted a full-featured website with a gallery, blog, contact, feedback forms, and other functions for my business.

SOLUTION

How did you select this vendor?

I searched for a proper local vendor through my network of contacts and through the internet. I was about to choose another supplier, but SoftLoft was recommended to me by a trusted confidant. After a series of introductions and their proposal, I choose them.

Can you go into detail about the services they provided and the scope of the project?

I created some graphic designs and concept designs for SoftLoft their team to explain to them what I needed. After a couple of iterations, they came up with the mockups that suited my needs. Then, SoftLoft set up a CMS using Wordpress and customized a responsive theme for my design. Their team also tuned the site for my needs, which included SEO, social media, CRM, and an e-commerce integration. We're currently planning to launch the website and then, enhancing it with the features step by step.

What was the team composition?

I work with a project manager, a designer, and two CMS programmers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

While I am already present in social media networks like Facebook and Instagram, it's essential for me to have my own website to post my best works, share my experience, and promote my services. SoftLoft developed an excellent tool for me thus far. They programmed it as exactly as I needed to start blogging and be more present online.

How was project management arranged and how effective was it?

Their project management is excellent, We agreed a well-thought-out plan so that I could start uploading content in 6 weeks. The great thing was, they allowed me to upload earlier on a test account. Then, they transferred all the photos to the main website.

What did you find most impressive about this company?

SoftLoft guys know how to do their job. Their ask me many questions and are flexible with my requests. We discuss plans that are more suitable for me as a mother of two). They understand my needs, and I can rely on their web experience. I hear many horror stories about terrible IT companies, but their team's attitude is upbeat and positive. Their work exceeds my expectations, and they always deliver impressive, tangible results.

Are there any areas where they can improve?

If they can develop some special offers and publish them on a platform for small businesses could find and reach them, they could market better.

5.0
Overall Score They do an excellent job. I am planning to add more features.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They adjust it to be suitable for me.
  • 5.0 Cost
    Value / within estimates
    For the premium quality services, the cost is pretty good.
  • 5.0 Quality
    Service & deliverables
    They're excellent.
  • 5.0 NPS
    Willing to refer
    I wouldn't hesitate to refer SoftLoft to friends.

Magento 2 Development for Clothing Company

"Their excellent skills, professional approach, transparent communication are impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

SoftLoft developed an e-commerce site using Magento 2. They created a mobile-friendly UI/UX and implemented SEO. They now handle post-development support.

The Reviewer
 
1-10 Employees
 
Ukraine
CEO, PEONY STORE
 
Verified
The Review
Feedback summary: 

Softloft's work increases online sales and brand reputation. Their transparent and efficient communication expediates the development progress. The team's experience and in-depth knowledge of the field ensure the delivery of responsive and intuitive UI/UX.

BACKGROUND

Please describe your company and your position there.

I am founder and CEO of PEONY STORE. We're an online store that sells high-quality home wear, lingerie, and swimwear. We're trying to become a leader in the Ukrainian market for trendy clothing. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

We needed a web developer for our online store.

What were your goals for this project?

We wanted a mobile-friendly online store that was user friendly and useful to our customers. We wanted to create a high-quality shopping experience that could increase our online sales.

SOLUTION

How did you select this vendor?

We looked at a variety of developers. We chose them based on their experience and proven approach.

Can you go into detail about the services they provided and the scope of the project?

SoftLoft developed an e-commerce site using Magento 2. They created an attractive and responsive UI/UX,  making sure it was mobile friendly. Their team also integrated the site with the API of the biggest delivery operator and product aggregator in Ukraine and implemented SEO. We asked them to also develop specific custom features as the project progressed. In addition to this, they offered excellent technical advice, training, and support, which made it possible to quickly complete the site. They now handle post-development support and clean up any issues that might arise.

What was the team composition?

We have an ongoing relationship with SoftLoft's dedicated managers. They support and guide us on all stages of the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Softloft's product helps us increase our online sales. Their technology is helping us really become a leader in our industry.

How was project management arranged and how effective was it?

They're transparent and make project management easy. At first, we were not interested in using tools like Slack and Jira, but they convinced us to try it. Their team is patient in guiding us and advise us well on how to use these tools.  We're finding out that these tools are effective and make planning easy. They're extremely useful and convenient. Their team sends weekly reports about design, development, and implementation progress through them.

What did you find most impressive about this company?

Their excellent skills, professional approach, transparent communication are impressive.

Are there any areas where they can improve?

Their managers sometimes managers push us to send the necessary information to progress. They could be less aggressive. However, this is because they adhere strictly to their timelines and delivery process.

5.0
Overall Score They provided an excellent service.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered everything on time.
  • 5.0 Cost
    Value / within estimates
    Their cost-for-quality ratio was good.
  • 5.0 Quality
    Service & deliverables
    Their quality was good.
  • 5.0 NPS
    Willing to refer
    I will recommend them to others.

Magento Page Dev for Development Agency

“We spoke with them daily and were in almost constant communication.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2018
Project summary: 

Soft Loft Ukraine merged three sites into one Magento site. They focused on backend construction and built trackers to follow customer orders.

The Reviewer
 
1-10 Employees
 
Kharkiv, Ukraine
Director, Development Agency
 
Verified
The Review
Feedback summary: 

The new site was delivered early. Soft Loft Ukraine was responsive to feedback and highly communicative. Their technical expertise and strong work ethic made for an efficient partnership.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at a development agency in Ukraine. We have offices in New York and Kiev.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Soft Loft Ukraine?

We needed an expert in Magento to build a page for us.

SOLUTION

What was the scope of their involvement?

We spoke with their CTO to go over the project requirements. We designed the site and Soft Loft Ukraine developed it. The old websites were built on WordPress and Magento, so Soft Loft merged the content between them. They built trackers for orders into the backend.

What is the team composition?

We worked with their CEO and their CTO.

How did you come to work with Soft Loft Ukraine?

I chose them from among three other companies. I researched Magento developers online and found Soft Loft’s work on their website. I saw they were from Ukraine, and there aren’t many Magento developers from Ukraine, so I called them. After I described what we needed, we started working together.

How much have you invested with them?

We spent $2,500.

What is the status of this engagement?

We started working together in January 2018 and they developed it in under one week.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new look is better.

How did Soft Loft Ukraine perform from a project management standpoint?

They did everything we asked them to. We spoke with them daily and were in almost constant communication. We launched the site early in the morning so Soft Loft could make changes if something didn’t work correctly.

What did you find most impressive about them?

They have good expertise and they communicated well.

Are there any areas they could improve?

I didn’t have any trouble with them.

Do you have any advice for potential customers?

Have everything prepared before starting development.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Development was completed sooner than expected.
  • 5.0 Cost
    Value / within estimates
    It's a great price.
  • 5.0 Quality
    Service & deliverables
    The quality was excellent. They did everything we needed.
  • 5.0 NPS
    Willing to refer
    I've already recommended them to my colleagues.

Magento Transfer & Development for Manufacturer

"They had a strong PM, knowledgeable developers, and a good price value."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2014 - Ongoing
Project summary: 

Soft Loft Ukraine developed code for a Magento e–commerce platform. This included creating and launching the website, as well as making adjustments and adding custom functionality.

The Reviewer
 
51 - 200 Employees
 
Montreal, Canada
Jason Wright
Former CMO, Essentia Group Inc
 
Verified
The Review
Feedback summary: 

Their developers’ familiarity with Magento helped establish a functional user-friendly website, and increase sales. They were always available to help make updates and corrections. The project manager (PM) demonstrated how deeply he cared through daily communication, and in-depth involvement.

BACKGROUND

Introduce your business and what you do there.

I’m the former CMO of Essentia Group Inc., and they sell products online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Soft Loft Ukraine?

We wanted stable developers to help us transition from an old e–commerce platform to Magento.

SOLUTION

What was the scope of their involvement?

They developed the code for our website from scratch. After importing an Excel spreadsheet of our products, they made sure it was search-engine and mobile friendly, launched the website, and made any necessary adjustments. They added new products, new pages, and changed our home page by adding custom functionality to the backend. There was a lot of custom work. For example, there was a process that identified where a customer was from, charged in the correct currency, and then worked with the appropriate processing companies.

What is the team composition?

There was one PM and three developers. Each developer had a different responsibility: frontend, backend, or additional support. We spoke with the PM on almost a daily basis, and only needed to communicate directly with the developers over slight back- or frontend changes.

How did you come to work with Soft Loft Ukraine?

I knew that since Magento started in the Ukraine, I wanted Ukraine and Magento specific developers. Out of the handful that I reached out to, Soft Loft was the quickest to respond, and the most professional. I sent them an email, and we were on a Skype call within 30 minutes.

How much have you invested with them?

In the three-and-a-half years I was there, we spent over $100,000.

What is the status of this engagement?

The company began working with them around January 2014 and is still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We definitely saw our sales increase. It’s difficult to find good developers for Magento, and the website they built code for is functional.

How did Soft Loft Ukraine perform from a project management standpoint?

I think project management is their strongest suit. The PM really cared. He understood our business, and got personally involved when things didn’t work. The first project management tool we used was Basecamp, and then we moved to Asana.

What did you find most impressive about them?

They're stable. We worked with set developers, and saw the quality of their work. They had a strong PM, knowledgeable developers, and a good price value. They were easy to work with, and always available.

Are there any areas they could improve?

I always strive for perfection, and because of that I would say frontend work. They could also be more willing to add developers to a project. I understand why they didn’t, especially with how delicate Magento can be, but that’s another thing they could change.

Do you have any advice for potential customers?

You need to set rules, timelines, and deadlines for every project.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They met their deadlines 80% of the time.
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    The quality rarely fell behind our expectations.
  • 5.0 NPS
    Willing to refer
    The price was reasonable, and the work was solid. I’d be more than happy to recommend them.

Magento Design & Integration for Web Developer

“SoftLoft was superb; they delivered one month before our deadline.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - July 2018
Project summary: 

SoftLoft connected a legacy backend solution to an e-commerce platform. They designed the UI and integrated payment and subscription management systems.

The Reviewer
 
1-10 Employees
 
Netherlands
Mark Peters
Founder, WebGenerator
 
Verified
The Review
Feedback summary: 

SoftLoft delivered high-quality output a month ahead of schedule. They excel at project management, succinct meetings, and fluid communication.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a company that builds websites and web shops for customers in the Netherlands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

For one of our ventures, we needed to connect a back-office system with an e-commerce solution. Originally, they had used a solution based on WordPress (WP) and a tailor-made WP plug-in. This had to be replaced with a Magento solution without losing any functionality.

SOLUTION

How did you select this vendor?

We’ve already completed another project with SoftLoft. It was quite satisfactory.

Can you go into detail about the services they provided and the scope of the project?

They connected Magento to our back-office system via our API. Furthermore, they took care of the design of the site and the entire shop presentation. They also implemented a payment system and subscription management.

What was the team composition?

We worked with a team of developers and designers. I was usually in contact with their project manager and lead developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It’s too early to say, as the solution was just launched a week ago.

How was project management arranged and how effective was it?

SoftLoft was superb; they delivered one month before our deadline.

What did you find most impressive about this company?

We were impressed with their clear communication and short yet effective meetings.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer