Premier Magento Development

SoftLoft is an innovative eCommerce software company, providing the full range of services related to Magento and custom web development.

Founded in 2008 and based in Ukraine, we supply our Customers around the world with agile, reliable, and cost-effective eCommerce solutions.

SoftLoft offers fully tailored services to match the individual Customers' needs, with ongoing support and quick problem solving. We ensure that your solution remains operating non-stop at full capacity. Hiring only the best Magento development experts, we offer a full 100% money back guarantee – if a provided solution doesn’t meet your quality standards, it doesn’t meet ours!

To develop and launch a Magento based store is only a small part of what we can deliver. Our day-to-day activity extends to all phases of development and support of your online business.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2008
Show all +
Kharkiv, Ukraine
headquarters
other locations
  • Office 927, 3, Solomianska Str.
    Kyiv
    Ukraine
  • Office 103, 19, Tinka Str.
    Kryvyi Rih
    Ukraine
  • 39/5 Granton Crescent
    Edinburgh
    United Kingdom
  • Tempovej 37B, DK-2750
    Ballerup
    Denmark

Portfolio

Key clients: 

H&M, Victoria's Secret, Mothercare, Foot Locker, Sweet Deal, Escentials, Miller Harris, Shobr

H&M Image

H&M

Soft-Loft assisted H&M in introducing the brand to key markets in the Middle East – The United Arab Emirates, Kuwait, and Saudi Arabia.

The Soft-Loft team was tasked with several ambitious goals, which could only be achieved with close cooperation between the business and marketing teams. Throughout the project, we achieved over 1000 different objectives, from customization to integration with

external systems. Our work had an impact on all key elements of the store, including the catalog, products, order placement system, new delivery methods, and payment systems.

Industry: Fashion

Technologies: Magento EE, Drupal, MySQL, PIMS, MCOM, COMS, RabbitMQ, JavaScript

Website:  https://ae.hm.com/en/

Victoria's Secret Image

Victoria's Secret

Soft-Loft helped introduce the brand to the Middle East market in close cooperation with representatives from Magento (an Adobe Inc. company). Fashion

In our work, we made it a top priority to integrate external systems into the store’s online portal. These systems included PIMS (content and product management in 2 languages), COMS (order processing), and MCOM (order management). Additionally, it was

important for us to make sure that the project was easily scalable, had top-level security protections, and operated flawlessly.

Industry: Fashion, Lingerie, Perfumery 

Technologies: Magento EE, Drupal, MySQL, PIMS, MCOM, COMS, RabbitMQ, JavaScript, Google Maps, CyberSource

Website: www.victoriassecret.ae

Mothercare Image

Mothercare

Soft-Loft started work on this project when it had already been set up and running, and our goal was to support the existing team in developing the project effectively and expanding to new markets.

Our team of several specialists mastered the broad and customized functionality of the project in very limited time, and began working with the native team according to the Agile method.

During our work on the project, the Soft-Loft team achieved the goals set before us, but also presented initiatives for improvements and refinement, some of which have already been implemented.

Industry: Healthcare 

Technologies: Magento EE, Drupal, MySQL, PIMS, MCOM, COMS, RabbitMQ, JavaScript, Google Maps, CyberSource, Google feeds

Website: https://www.mothercare.com/

Sweet Deal Image

Sweet Deal

Soft-Loft has greatly contributed to this service, which is successfully developing and growing today. Since our team started work on the project, we have managed to achieve over 400 objectives of varying difficulty, including integration and customization.

We take our role of keeping the project running without interruption seriously, and are working hard to add new functions whilst expanding

existing ones. This includes integration with external systems, allowing us to boost the scalability and flexibility of the business in parallel with providing stable growth.

Industry: Entertainment and coupons 

Technologies: Magento EE, Drupal, MySQL, PIMS, MCOM, COMS, RabbitMQ, JavaScript, Google Maps, CyberSource

Website: https://www.sweetdeal.dk/

Shobr Image

Shobr

Shobr is a marketplace with global ambitions. SoftLoft faced a challenge to rewrite and finalize the current solution for the suppliers’ portal. We implemented the uploading and management of all the products to be presented by different vendors in the marketplace.

Industry: Marketplace, FMCG 

Technologies: Magento EE, Symfony 2, REST API,

JavaScript

Website: https://www.shobr.com/

Escentials Image

Escentials

Escentials is a famous Asian manufacturer of beauty products, raising fragrance standards by staying relevant to ever-changing lifestyles and preferences of the individual, providing personalized beauty services and finest products from the world over.

Industry: beauty

Technologies: Magento, HTML/CSS, JavaScript, Google Maps API, PayPal

Website:

Miller Harris Image

Miller Harris

A Britain perfumer Lyn Harris founded Miller Harris in 2000. Before that she spent 5 years training in France at one of the highly prestigious schools of the perfume in Paris and then Robertet in Grasse. Lyn Harris works with natural materials in classical French style.

Industry: perfumes

Technologies: Magento, Google API, SagePay, HTML/CSS, JS RoyalPost, XML

Bendon Image

Bendon

Bendon Limited is one of the biggest lingerie stores in New Zealand and Australia. Bendonlingerie.com is an online lingerie store and home of favorite brands: Bendon, Lovable, Heidi Klum Intimates, Pleasure State, Stella McCartney, Fayreform and more.

Industry: luxury lingerie and homeware

Technologies: Magento EE , HTML/CSS, JavaScript, Google Maps API, XML,

Reviews

Sort by

Website Migration for Online Gadget Retailer

"The lack of professionalism for the level of company they are trying to portray."

Quality: 
0.5
Schedule: 
0.5
Cost: 
0.5
Willing to refer: 
0.5
The Project
 
Less than $10,000
 
June - Sept. 2020
Project summary: 

An online retailer hired SoftLoft to migrate their website to Magento 2. The team was in charge of applying a pre-purchased theme, modify it to be on-brand, and add applications to link to the Blog and How-To.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Eugene Ole
Director, DroiX
 
Verified
The Review
Feedback summary: 

Though the SoftLoft team contacted and updated the company daily, the management was shocked at how little work was done. The company did not approve of the team's time management skills.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of DroiX - An online retailer of Technology and Gadgets

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft, and what were your goals?

To migrate our products from Magento 1.9 to Magento 2 and apply a pre-purchased theme, modify it to fit our brand, add 3 applications and link our Blog and How-To and ensure that by the end of MVP we will have a base product we can advertise to our customers. (Whilst we agreed the website may not have all the features, we have fully expected to be finished when presented).

SOLUTION

How did you select SoftLoft and what were the deciding factors?

We have decided to go with SoftLoft after a sales call which was very promising. The deciding factors was their false assurance of a top-quality job (With examples of previous websites shown), productivity and professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SoftLoft was meant to install Magento 2 on a Production Server, migrate our products from Magento 1.9 to the new platform -> Apply a pre-purchased theme, install a few (2-3 apps which are officially supported by Magento 2), ensure the website matches our brand book and deliver a presentable MVP.

How many people from the vendor's team worked with you, and what were their positions?

In total, there have been about 4 different persons, from their CEO to the Project Management, and Development

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

SoftLoft have submitted for our review the same theme we have purchased, with a different colour and logo updated. Top Menu/Home Page and Footer have not been updated (Apart from the product category listed) - Based on their work record, aprox. 15 hours have been used on "Working" The Product Pages were full of Bugs and incomplete sections.

Describe their project management style, including communication tools and timeliness.

The Project Management technologies and style have been professional. We have gotten daily updates, however: That has only increased the shock we got when we have seen that after the continuous daily updates, nothing has been actually accomplished.

What did you find most impressive or unique about this company?

The lack of professionalism for the level of company they are trying to portray. The manner in which time has been used, as never have I ever been in contact with a company with worse time management skills. (Their time log + changes done to a pre-build theme are available for presentation upon request)

Are there any areas for improvement or something they could have done differently?

  1. Acknowledge that their work is subpar, even compared to a freelance developer and the cost they charge for their project is not justified.
  2. Diminish the "scam culture" they seem to have ingrained, asking a customer to keep paying for hours which are "invisible" (We have been charged for hours to update elements of the website which have not been updated)
  3. Could think of having an internal discussion, and understand that with an attitude from the CEO which demands for more funds from clients to have an at least functional website clients will end up in the same situation we have and have to go to the lengths such as this to make other possible customers aware.
0.5
Overall Score All the above remarks explain this rating - Could not choose a lower score.
  • 0.5 Scheduling
    ON TIME / DEADLINES
    We have not had the "pleasure" to see the deadline, as we have realised we are being scammed before a deadline ever approached
  • 0.5 Cost
    Value / within estimates
    They are charging as much as a established E-Commerce Dev Company with the quality of a part-time freelancer with no HTML/CSS/Productivity skills
  • 0.5 Quality
    Service & deliverables
    Would recommend choosing any other freelancer/company - Your money will be better spent
  • 0.5 NPS
    Willing to refer
    As we are going to this lengths to make other sellers aware - We would not offer SoftLoft to our competitors

Magento & ERP Dev for E-Commerce Party Store

"They did 600 hours' worth of work in the first month."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2020 - Ongoing
Project summary: 

SoftLoft provided web development services, upgrading Magento and improving a backend ERP system. They enabled purchase order and inventory management capabilities.

The Reviewer
 
1-10 Employees
John Canetta
CMO, Discount Party Supplies
 
Verified
The Review
Feedback summary: 

Loading speeds went from damaging to the business to very fast, and internal stakeholders say the new backend capabilities deliver strong value. SoftLoft’s developers have displayed strong technical and communication skills and have been praised for their work ethic.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of Discount Party Supplies, an e-commerce web store for party supplies for kids.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SoftLoft?

We had major issues with Magento and our ERP backend system. Both were very unstable. We did a site upgrade to Magento 2.0 with a different company and it flopped. I brought SoftLoft on to stabilize the site and our ERP and tools.

SOLUTION

What was the scope of their involvement?

We have over 100,000 visitors per month, and our page-load terms were around 15 seconds, which was killing our traffic. They stabilized the site in 3-6 days, which was very fast considering they didn’t have a background in it. Their CTO is very smart; he knew what he was doing.

The developers were very solid as well. They also made a lot of website UX changes, including frontend design and backend functionality. They track our ad campaigns with Google as well. They fixed our purchase order and inventory management as well.

What is the team composition?

I worked with 7-8 people. There was one project manager.

How did you come to work with SoftLoft?

I found them on Clutch.

How much have you invested with them?

I’ve spent around $30,000-$32,000 with them.

What is the status of this engagement?

We’ve been working together since February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site speed has increased dramatically. We have page speed times in the 2-3 second range, and some are even faster. Page load speed has gone from a business killer to lightning. Magento is a beast.

In our ERP, we can now do purchase orders where those were impossible before. In a catalog of 4,000 products, you have your inventory management system and your purchase order system, as well as your pick-pack-and-ship – that whole piece is huge, and our team spends more time in the ERP than they do the website. There was more to be done in the ERP and they’ve done a very good job with it, especially not knowing what the business rules were.

How did SoftLoft perform from a project management standpoint?

We communicated every day through Jira and Slack. There were also phone calls. This all keeps us organized and executing on the sprints. I think we’ve done nine sprints so far, and they’re really solid. There’s going to be communication issues with remote developers, but they’ve been really good, especially when I’ve said I want to communicate more. They really listen, and the project manager is awesome.

What did you find most impressive about them?

It’s probably their project management. Their developers get things done, but, to me, communication is very important to understand what the business rules and requirements are. In jumping on phone calls quickly, the project manager keeps things under control.

They work hard. When you come in and spend as much money as we did, you want some results, and they did a ton of work. They did 600 hours’ worth of work in the first month.

Are there any areas they could improve?

If I were to say one area, it would be that their CTO could be more available. He’s very bright, but he’s got multiple projects.

Do you have any advice for potential customers?

Write out the issues, the Jira tickets, explicitly. We documented the issues with videos instead of writing out a huge ticket.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’ve had a firehose going down their throat since the beginning, so there were definitely some challenges.
  • 5.0 Cost
    Value / within estimates
    Their services would be two or three-times the cost if they were in the US.
  • 5.0 Quality
    Service & deliverables
    They get things done.
  • 5.0 NPS
    Willing to refer

E-Commerce Dev for Technology Agency

"We conducted code reviews regularly and were absolutely satisfied with the work done."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2020 - Ongoing
Project summary: 

SoftLoft provided code creation and development for an e-commerce platform. Their team supplied outsourced development and implemented new functionalities. 

The Reviewer
 
51-200 Employees
 
Sydney, Australia
Olga Dashkovets
Resource Manager, eWave Commerce
 
Verified
The Review
Feedback summary: 

SoftLoft has successfully implemented the functionalities. Their team conducted great code reviews and monitored the site well. They helped with everything and were very good with onboarding. Their development was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Resource Manager at Ewave. eWave is an independent, global technology agency with commerce at its core. Through service design thinking, experience-driven digital reinvention, and a unique mix of creativity & technology, we specialize in helping our clients become more engaging, more agile and more efficient. We’re headquartered in Sydney, with over 200 staff across 4 continents. Partnering with brands such as Nike, Vans, Timberland, Canon, Coca-Cola, and Nestle, we work on some of the most exciting and innovative digital projects in Asia, Australia, New Zealand, Europe and North America.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

We hired developers from SoftLoft for work on one of our e-commerce projects. They worked on several functionalities.

What were your goals for this project?

The main goal was to implement the functionality with clear and correct code that can be reused. It is supposed to be done within strict timelines.

SOLUTION

How did you select this vendor?

My team searched for out-staffing developers among different outsourcing companies. After a number of interviews we have chosen the best candidates.

Describe the project in detail.

After we selected candidates they started onboarding into our processes and the team. Then certain tasks were assigned to the developers.

What was the team composition?

The overall team consists of more than 15 BE developers, about 10 FE, 3 BAs and 10-15 QAs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the work on our projects developers from Softloft successfully implemented the required functionality. We conducted code reviews regularly and were absolutely satisfied with the work done.

How effective was the workflow between your team and theirs?

The vendor helped a lot, they were monitoring and consulting the developers continuously. They helped with absolutely everything including onboarding and senior specialists consultations.

What did you find most impressive about this company?

The most impressive thing was is their willingness to help. They offered us the best their developers and were managed to provide us with the wonderful service. Furthermore they have suggested us discounts when the amount of work dropped. That is very appreciated.

Are there any areas for improvement?

Everything was really impressive! We'll get back to the SoftLoft once our demand increases.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Development for Watch Retailer

"I was most impressed by their solid experience, knowledge, client-centric approach, and communication skills."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May - Nov. 2019
Project summary: 

SoftLoft developed an e-commerce website for a watch retailer on behalf of the client. The team developed custom modules, implemented payment systems, and integrated the store with an external ERP.

The Reviewer
 
1-10 Employees
 
Naestved, Denmark
Stefan Skotte
Architect & Technical Project Manager, Enhance-IT
 
Verified
The Review
Feedback summary: 

The website features high-quality designs and was delivered on time, meeting the expectations of the client. SoftLoft facilitates clear and open communication to ensure a smooth workflow The team is knowledgeable, professional, and attentive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Independent technical project manager for Magento e-commerce solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

Developed a new store for Llarsen Watches, along with performing a full migration of data from the existing store. They demonstrated a high level of professionalism and teamwork.

What were your goals for this project?

We aimed to procure a functional and fully operational webstore, which would be easy to maintain and further develop in the future.

SOLUTION

How did you select this vendor?

We selected them based on our previous experience working with them. The SOFTLOFT team has already successfully completed several Magento projects for us.

Describe the project and the services they provided in detail.

Their team built a new store on the basis of the existing design. In addition, they developed custom modules, implemented payment systems, and integrated the store with an external ERP system.

What was the team composition?

The team consisted of a Project manager, Technical lead, Back end developer, Front end developer, and QA engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project was completed with the expected level of quality and within the expected timeframes.

How was project management arranged and how effective was it?

All aspects of it were satisfactory.

What did you find most impressive about this company?

I was most impressed by their solid experience, knowledge, client-centric approach, and communication skills.

Are there any areas for improvement?

I doubt it. Perhaps they could use more resources for their workload.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Site Build for Web Strategy Company

"Their technical capability is very reliable."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Ongoing
Project summary: 

SoftLoft builds a SAP (systems, applications, and products) integrated Magento 2 site based on provided designs. This involved converting designs into HTML and creating a site theme.

The Reviewer
 
51-200 Employees
 
Lichfield, United Kingdom
Alan Rowe
Director of Web Strategy, Clickthrough Marketing
 
Verified
The Review
Feedback summary: 

They delivered a quality Magento 2 theme in a timely matter, and they're currently working on the SAP integration. The team consists of responsive communicators and reliable workers. Their method of organizing tasks is highly effective. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Director of Web Strategy for an award-winning agency (The DRUM Top 100, Top SEO award for conversion optimisation, reputation management and link building) responsible for the creation of Europe's first automated AdWords auditing tool - BidCops.com. We deliver outstanding online marketing solutions and best practice digital marketing thinking for our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

To build an SAP integrated Magento 2 site from designs.

What were your goals for this project?

To succeed in SAP integration and an optimised Magento 2 build

SOLUTION

How did you select this vendor?

We have worked well with Softloft before and know and trust their strong Magento development capabilities

Describe the project and the services they provided in detail.

Converting designs into static HTML and creating a Magento 2 theme. To then work with the SAP partner to develop the bridge into Magento resulting in all products being managed in SAP and sold on the website

What was the team composition?

Petr as project lead and a team of developers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Softloft produced the Magento 2 theme in a very timely and accurate fashion to our delight. The SAP part has taken longer but this is down to the SAP partner rather than Softloft.

How was project management arranged and how effective was it?

Superb as always

What did you find most impressive about this company?

Petr is responsive and does what he says he will. Their technical capability is very reliable

Are there any areas for improvement?

not really

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

E-Commerce Development for Solar Energy Service

"They fulfilled our expectations every single time."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2012 - 2014
Project summary: 

SoftLoft designed and developed two e-commerce web platforms using a premium Magento structure. They integrated financial tools and access to relevant business departments.

The Reviewer
 
2-10 Employees
 
Viborg, Denmark
Rene Simonsen
Former CEO
 
Verified
The Review
Feedback summary: 

The effectiveness of the platforms generated significant growth for the two associated businesses, leading to the sale of both. SoftLoft is a hardworking partner who consistently delivers quality work on or ahead of schedule.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I worked as the CEO of two different companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SoftLoft?

They developed a web platform for both of my previous companies.

SOLUTION

What was the scope of their involvement?

We needed a very complex e-commerce platform based on a premium Magento structure. They designed that and set everything up for us. Features included financing tools and integration for economic and financial departments. Both of the companies were sold shortly after the respective launches.

What is the team composition?

My main point of contact was Petr (Founder and CEO, SoftLoft). Our first development project involved about 12 people, including developers, designers, and project leaders. For the second projects, there were 15–18 people, including UI/UX designers.

How did you come to work with SoftLoft?

I had a headhunter who investigated them prior to our technical description of our concepts. In the end, they were highly recommended to us by a developer in Russia. We decided to work with them in a milestone structure.

How much have you invested with them?

The first project was about 100,000 euros ($110,000 USD) and the second project was about 125,000 euros ($137,000 USD).

What is the status of this engagement?

We started the first project in 2012 and the second project in 2014, and each ended about two years after launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I sold both of my companies, so I consider my engagement with SoftLoft to be a success. I don’t have any statistics, but the growth was amazing, and I attribute that to the structure of the e-commerce platforms they built. Every detail is important.

How did SoftLoft perform from a project management standpoint?

It was perfect. We communicated through Skype and email and they sent a detailed report each week describing the project status and milestones.

What did you find most impressive about them?

Their reliability stood out.

Are there any areas they could improve?

No, I’m completely satisfied.

Do you have any advice for potential customers?

Talk with Petr as an initial phase and have him understand your project in detail. Send him a technical analysis or description and follow that up with a walk through a few days later.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They beat the schedule several times.
  • 5.0 Cost
    Value / within estimates
    I’m happy to pay for a provider who delivers quality work on time.
  • 5.0 Quality
    Service & deliverables
    They fulfilled our expectations every single time.
  • 5.0 NPS
    Willing to refer
    I've done it many times.

Magento 2 Migration and Dev. for Digital Agency

“They get projects done on time and help us churn out websites quickly.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

SoftLoft provides Magento 2 migration and development services for client web projects as needed.

The Reviewer
 
11- 50 Employees
 
San Diego, California
Rachel Spencer
COO, Accelerate Digital Agency
 
Verified
The Review
Feedback summary: 

SoftLoft delivers high-quality, timely development support. In addition to their Magento expertise, they're also very strong in project management. Their continued support helps the company deliver products to clients efficiently. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the COO at Accelerate Digital Agency, which provides digital transformations for companies including consulting, technology, and strategies that can improve business operations. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SoftLoft?

We reached out to SoftLoft to provide Magento 2 migration services for a few client web projects. 

SOLUTION

What was the scope of their involvement?

Using provided specifications and designs, SoftLoft develops the backend of websites for some of our client projects using Magento 2. They provide technical solutions as needed and work in sprints to code and migrate the sites. 

What is the team composition? 

I primarily work with one person but have been in communications with a couple others on their team as well. 

How did you come to work with SoftLoft?

They reached out to our sales team when we were expanding and looking for a vendor with Magento expertise. We gave them a test project to work on and decided to continue working with them based on the quality of their work. 

How much have you invested with them?

We've invested between $30,000–$50,000.

What is the status of this engagement?

We've been working with them since September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SoftLoft delivers high-quality products on time, working through any bugs or issues that come up very quickly. 

How did SoftLoft perform from a project management standpoint?

As far as development firms are concerned, their project management is top-notch. They track timelines very well, work efficiently, and are very proactive in communications. 

What did you find most impressive about them?

The expertise they bring to the table and the ability to quickly recommend solutions that match business needs has been great. They get projects done on time and help us churn out websites quickly.

Are there any areas they could improve?

Not at this time. 

Do you have any advice for potential customers?

Bring them into the process as early as possible, so they can provide input before final specifications are completed and delivered to stakeholders. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've adhered to all deadlines.
  • 5.0 Cost
    Value / within estimates
    Their prices are similar to others in their region, but they offer better quality.
  • 5.0 Quality
    Service & deliverables
    We haven't had any issues with their code.
  • 5.0 NPS
    Willing to refer
    We've recommended them to one of our clients to help them save on costs.

Magento Frontend Development for Digital Agency

"They impressed us with their work ethic and eagerness to complete tasks properly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

SoftLoft built a new Magento 2 frontend theme integrated with an existing platform. Deliverables included a homepage, category page, product page, and some custom pages.

The Reviewer
 
11-50 Employees
 
Bedford, United Kingdom
Steven Oddy
CEO, So Technology Ltd
 
Verified
The Review
Feedback summary: 

The development support from SoftLoft ensured the delivery of a larger project on a demanding schedule. Their effective and accountable management ensured adherence to requirements. Expect a partner who’s enthusiastic and dedicated to their tasks.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of SOtechnology, a creative digital agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

We needed frontend development in Magento.

What were your goals for this project?

We wanted a pixel-perfect design integrated with the Magento platform.

SOLUTION

How did you select this vendor?

We’ve used SoftLoft for a number of development services, and we trust Petr (Founder and CEO, SoftLoft) and his team to deliver on our requirements.

Describe the project and the services they provided in detail.

They built a new Magento 2 frontend theme for our homepage, category page, product page, and some custom pages, and worked on functionality.

What was the team composition?

We’ve worked with a number of developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their support enabled us to deliver on a large project within a short timescale, making the whole engagement a success.

How was project management arranged and how effective was it?

We held regular check-in calls with the team to ensure everything was managed well.

What did you find most impressive about this company?

They impressed us with their work ethic and eagerness to complete tasks properly.

Are there any areas for improvement?

No, we’re very satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Magento Devs for E-Commerce Dev Firm

"Their team is always available to solve problems online. They’ve never failed to deliver a task." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2015 - Ongoing
Project summary: 

SoftLoft acts as an ongoing development partner, providing front- and backend Magento e-commerce services. They’re also responsible for website testing.

The Reviewer
 
1-10 Employees
 
Denmark
Kristoffer Ernest
Owner, Fortifi
 
Verified
The Review
Feedback summary: 

End-clients have been pleased with the turnover that SoftLoft’s work drives. SoftLoft’s habit of preserving team composition has helped forge a strong partnership, which leads to smooth problem solving and communication. Customers can expect a responsive, friendly, and hard-working team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Fortifi. We specialize in building Magento e-commerce solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

We’ve been using SoftLoft for several years for front- and backend development and support.

What were your goals for this project?

We needed to deliver development tasks to our clients.

SOLUTION

How did you select this vendor?

We worked with a broad range of outsourced partners before we found SoftLoft. We had a good initial experience and stopped searching for new partners.

Describe the project and the services they provided in detail.

SoftLoft has always been an important part of building B2B and B2C Magento e-commerce websites, some of which have included custom integrations with local services. When we start a new project, we’ll provide them with a description and discuss the task. They’ll analyze it and develop a solution model, and then, after we approve it, they’ll move into development, testing, and production.

What was the team composition?

The team changes according to our needs, but we’re always working with people we know.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Many of our projects drive increased online turnover for our clients. We’ve been satisfied with SoftLoft’s work. Their efficiency is good, and we greatly appreciate their pricing. Finding highly specialized Magento develops locally at their price would be impossible.

How was project management arranged and how effective was it?

We’ve always collaborated well. SoftLoft is very responsive and delivers within deadlines. We work through Skype, Jira, and Bitbucket and have had no language or time difference issues. Visiting their offices has strengthened our relationship and helps us solve problems in a friendly manner.

What did you find most impressive about this company?

They provide a perfect service. Their team is always available to solve problems online. They’ve never failed to deliver a task.

Are there any areas for improvement?

No, there aren’t. We’re very satisfied with our cooperation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing Magento 2 Web Dev & Support

“They were able to decipher our existing site’s poor code in order to fix problem areas.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Jun. 2018 - Ongoing
Project summary: 

SoftLoft provides ongoing web development and support for a small business. They assessed and addressed existing site issues and optimized load speed. They also develop and install custom modules.

The Reviewer
 
1-10 Employees
 
New Zealand
Greg Kerr
Company Director, Established Group
 
Verified
The Review
Feedback summary: 

Their team’s experience is solid and they’ve made a number of improvements since the start of the project. Customer satisfaction is one of their main priorities.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the director of Established Group, a small digital creative agency based in New Zealand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SoftLoft?

We needed someone with Magento 2 expertise for development and support.

What were your goals for this project?

Our site needed significant upgrading. Not only did we want to optimise it, we also wanted to create new modules and features. We needed a partner capable of providing ongoing high-quality support.

SOLUTION

How did you select this vendor?

They were recommended to us by another Magento 2 developer.

Can you go into detail about the services they provided and the scope of the project?

They started out by thoroughly delving into the site’s structure and complexities. We also worked with them to explain our product offerings and how the site helped promote those. In terms of deliverables, we asked for a full assessment of the site, including any obvious problems. Once those were identified, we asked them to recommend fixes or improvements for those issues. They were also tasked with optimising site speed. In addition, they perform a number of ongoing tasks, including optimising our server, developing custom modules and installing third-party ones to add new features, and improving overall site functionality. They also work through any bugs that come up and perform updates and site maintenance.

What was the team composition?

We work with a team of four that includes one senior, one intermediate, and two junior developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve been working together for six months and they’re always quick to rectify any issues they find. It’s reassuring to see how much they focus on customer satisfaction.

How was project management arranged and how effective was it?

My background is in project management and development, so I was able to integrate directly into their development team.

What did you find most impressive about this company?

Their experience was solid and I was impressed by how well they were able to decipher our existing site’s poor code in order to fix problem areas.

Are there any areas where they can improve?

None that I can think of.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer