Codup

BACKGROUND

Introduce your business and what you do there.

I'm one of the systems administrators for a small hospital in South Georgia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

We hired Codup to create a new website for us. Our website was outdated, so we needed a new one. That website had been created in the early 2000s, and it hadn't been updated as much since then.

SOLUTION

What was the scope of their involvement?

Initially, we provided Codup with our requirements for the new website, and they provided us with a list of WordPress templates from the templates brand Astra. From there, we set up a meeting with several people in our organization to pick one of those templates.

Once we selected a template, Codup took a look at our old website and saw how it would work on the new template we chose. After that, they began working on building the new website using the template we chose. After Codup designed and developed the new website, they submitted it to us for approval. We were able to make the changes we wanted to make.

What is the team composition?

We had regular contact with 3–4 teammates from Codup, including Zaheer (Project Manager), Ahsan (Business Analyst), and Raheel (Business Development Manager).

How did you come to work with Codup?

We looked into several different companies and decided to contact Codup.

How much have you invested with them?

The proposal estimate was $14,000.

What is the status of this engagement?

We started working with them around September 2023, and the project was completed last March 2024. Although Codup is still making some changes, the project is done. Nonetheless, we're still in contact with them because there are some other changes outside of the project scope that we want to implement in the future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don't have any results yet because, although the website is complete, it hasn't been launched. We're still waiting for the website to be on the correct server. Moreover, we didn't want to launch the website on a Friday, so we'll wait for a Monday or Tuesday to launch it.

As for the quality of Codup's work, it was great. We didn't have issues with the changes, and overall, there weren't a lot of changes. Their work was very consistent, and they've been very quick at making quick tweaks here and there.

How did Codup perform from a project management standpoint?

Codup met the deadlines and stayed on budget. We communicated via Google Meet.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Zaheer did a great job at getting back to us, specially after we were given access to the website to make changes. He got back to us very quickly and was able to follow up on everything pretty fast as well. Ahsan was also great at setting up all the meetings and getting everything rolling from an organizational standpoint.

What did you find most impressive about them?

Codup was very helpful. For example, when we started this project, we were having a couple of issues with our old website. The provider who was in charge of that website retired, so we weren't able to contact them. However, Codup was very willing to help us keep the old website working until the new one was built, which stood out to us. They showed great support.

Are there any areas they could improve?

Codup did very well, so I don't have any particular areas of improvement. At the beginning of the project, we had a very large project involving the entire hospital. Codup was very understanding during that period because we spent about a month without having contact; they didn't hear from us, and we didn't hear from them either.

If I had been more focused on this project only, Codup would have been quicker to get back to me, and we would also have finished the project faster. Still, we had a lot going on, and I wasn't pushing as much as I should have. I'm not sure how we could have improved upon that. Overall, they did a great job.

BACKGROUND

Introduce your business and what you do there.

I’m the lead web developer at Canyon Creative, a digital agency in Las Vegas. We’ve been in business for 25 years. We started as a graphic design agency and then branched out into web development. We’re further branching off into more heavy-duty web development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

We were in a jam. We were in the middle of a niche project with an insane deadline and had to get some help on web development and some components for the application we were building. We tried to do everything internally, but I was the only developer, so we ran out of time.

We needed someone to jump in and help us. Since we were doing a headless WordPress, it was more of a heavy-duty web development focus than many regular WordPress developers know about.

SOLUTION

What was the scope of their involvement?

We initially engaged Codup to get to a particular milestone when we were only about three weeks away from a deadline. They helped us create specific components in the project; we worked on a few while they also worked on critical elements of the site: a blog, a media gallery, a library, and an audio podcast module. 

Those components were in a particular section of the site; they were utterly siloed in that section. Codup also had to create the APIs to talk to the WordPress backend. Overall, setting up the web was the main scope of work.

Codup created their development environment and developed all the components. Once they tested everything, they sent us the code. We already had the design layouts for them, so they didn’t have to worry about it. However, we didn’t have a mobile layout, so Codup worked on that themselves and adapted it to the rest of the site.

Now, we’re on a phased approach, so we’ll engage Codup again in the next phase. The main phase was getting the project with a few stopgap measures. For the next phase, we’ll be working on another piece.

What is the team composition?

They have a team of developers, including a senior developer and a junior developer, to meet the deadline. Our main points of contact are business managers, a senior business analyst, and a few other developers.

How did you come to work with Codup?

We used Codeable, a service that connects you with WordPress-centric developers. We submitted a bid and had a few people engaged. Codup was right on the ball; it was a tough time, and they were quick to respond.

Initially, we tried to hire locally in Vegas because we were worried about hiring overseas. However, Codup had really high marks across the board.

How much have you invested with them?

We’ve spent $9,000.

What is the status of this engagement?

The first phase was signed in February 2024. We first talked to them in the first week of February, and we engaged them the following week. We’ll also engage them for the next phase.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Given the time and constraints, Codup was able to do something in two weeks that probably should’ve taken 4–5 weeks while doing QA testing. Although we had to clean up some things, it wasn’t a big deal because we knew our code would look the same given the time.

Moreover, Codup worked and tested the code; they merged into our project just within the nick of time and delivered 4–5 days before they had to. We really got under the wire, and they came in clutch.

For the next phase, we have a lot more breathing room, so we think it’ll be much easier.

How did Codup perform from a project management standpoint?

We set the deadline a day before the launch, and they got to us 4–5 days ahead of time.

During the first phase, we just had an email thread to communicate. In the first week, we just got things going; the second week, we had check-in meetings via Google Meet every other day to demo the project. If we had an issue, they jumped on it and fixed it.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Our first point of contact is Said (Full Stack Web Developer). We started with someone locally, but the burn rate was too high, and we just couldn’t do it. Said, to his credit, has engaged with us and checked in. We thought it’d be too tight, so he’s pulled a senior developer and done whatever it takes to help us. Overall, they’ve saved us. We can’t believe they’ve done that.

Additionally, Hassan (Associate Project Manager) talked to the CEO and convinced them to make it work, so they were pivotal to getting the project done. 

What did you find most impressive about them?

Codup is willing to go the extra mile to help us out. A project like this could end in catastrophe, but they’ve decided to go for it and pull the additional resources. Although the amount of money wasn’t worth it, they saw value and a possible future partnership.

Moreover, their continued communication is excellent. They’re persistent to get things done as quickly as they can. They’re great people.

Are there any areas they could improve?

The only thing that needed improvement was when we were merging the code at the end. It was difficult, but we chalk a lot of it to the time constraint. Other than that, the communication was good. If we had a long-term project, we wouldn’t do the email thread; we’d use a project management tool.

Overall, everything’s been good. Codup is organized, and the proposal spelled it all out.

Do you have any advice for potential customers?

I’d try not to be in our situation. Engage Codup when you’re thinking about starting a project because their main focus is to be your partner. If you start at the beginning, you’ll save yourself a lot of trouble.

Additionally, I recommend having someone technical on your side. If your agency doesn’t have anybody technical, it’ll be much more difficult. The only reason we were able to do the project in a few weeks was because we were able to talk the language and see eye to eye. Codup said that if the team had been just designers, it wouldn’t have been possible.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an e-commerce company focused on the nutrition and healthcare space for women.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Codup?

We needed help with web development.

SOLUTION

What was the scope of their involvement?

Codup has been providing us with development resources that take care of website front- and backend development and QA testing. We’ve been going through the product’s coding together and gave them specific tasks according to our requirements.

What was the team composition? 

We’ve been mainly working with 5–6 members of Codup’s team, including Asim (Founder), project managers, and developers.

How did you come to work with Codup?

I found them via Clutch.

How much have you invested with them?

We invest around $12,000 with them every month.

What is the status of this engagement?

We started working together in June 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Codup has sourced us with great, qualified talent at a great cost, enabling us to have a lot of scalability in our company. Overall, they're fantastic, we're 100% satisfied with their work, and we'd recommend them to anyone.

How did Codup perform from a project management standpoint?

Codup delivers on time and within budget. Regarding tools, we use Jira.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Asim is fantastic; he runs the company very well, and that's the reason why we've partnered with them.

What did you find most impressive about them?

Codup's communication and technical skills are great. Their founders are good communicators, and their team is great at coding and quick to understand our needs. 

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

To ensure good results, set expectations very clearly regarding your developer requirements.

UPDATED REVIEW

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing manager for Instent Industries. We provide commercial-grade custom tents, signage, and displays for various industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

We hired Codup to provide custom web development, WordPress services, QuickBooks plug-in development, and more. 

SOLUTION

What was the scope of their involvement?

Codup has developed functionalities for our WordPress website, and they’ve built our e-commerce website from scratch. The main platforms we use are WordPress, WooCommerce, and QuickBooks. 

Our e-commerce website is for our wholesale customers. This is accessible only by password, and users can make purchases. Since we provide custom signage, tents, and displays, the graphic portion of the work can be done through the e-commerce website. There’s a graphic workroom, but it’s also integrated with Basecamp. Graphics, messaging threads, file transfers, and client communications happen here.

What is the team composition?

We mainly work with two teammates from Codup, namely Wasi (Senior Business Analyst) and Waqar (Project Manager). 

How did you come to work with Codup?

Codup was recommended to us after we researched teams with good reviews. They were already working with our company when I joined it. 

How much have you invested with them?

We’ve invested between $10,000–$50,000. 

What is the status of this engagement?

I started working with Codup in December 2022, and their engagement with our company is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website’s functionalities have been improved. The client experience as far as performing tasks on our e-commerce website is now better. 

How did Codup perform from a project management standpoint?

Codup uses a standard operating procedure when it comes to accomplishing our requests. We use Trello to create requests or cards for different tasks. Typically, our team makes a request, they investigate it, and then they give us an estimate of how much it costs. 

Since we’ve worked on many website functionalities and plug-ins, both our teams have gotten better at communicating and asking the right questions to get down to the core issues. Overall, they have a good process for determining our needs, and they take care of them quickly. Many of our correspondence happens on Trello, but we sometimes use email. Occasionally, we use Zoom and Google Meet for online meetings and screen sharing. 

What did you find most impressive about them?

They’re great at restating what our issues may be. For instance, if we’re studying an issue around how long something takes to work, they point out that it has something to do with whether or not somebody has admin capabilities. In other words, they’re good at getting to the heart of issues. They make distinctions between users and use a standardized method of determining challenges. 

Are there any areas they could improve?

They should have clear cost packages and what we get from each. This way, they could let us decide what level of services we want. 

Do you have any advice for potential customers?

Both you and Codup should understand the scope of work and the terms of your agreement. Decide whether it’s a one-off engagement or an ongoing project. This will help you ensure the terms are clear. 

BACKGROUND

Introduce your business and what you do there.

I’m a designer at Cyterus. We sell computer and electronic products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

We hired Codup to build a website.

SOLUTION

What was the scope of their involvement?

To build the website, Codup used a theme that someone else created. They then modified it according to our requests. The team also fixed issues on the website as we requested their help. 

What is the team composition?

I mainly talked to Waqar (Project Manager), but my boss communicated with two teammates from Codup.  

How did you come to work with Codup?

My boss hired them. 

What is the status of this engagement?

The engagement was from January 2023–September 2023. However, whenever we experience issues, we contact them. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We just launched the new website, and I was happy with the results. Codup delivered high-quality work. 

How did Codup perform from a project management standpoint?

Their project management was good. To communicate, we used emails. 

What did you find most impressive about them?

They resolved issues quickly and delivered what we needed. 

Are there any areas they could improve?

No, there weren’t any. 

Do you have any advice for potential customers?

Just send them an email. 

BACKGROUND

Please describe your company and position.

I am the Project Manager of Smyrna Truck

Describe what your company does in a single sentence.

Manufacturer of commercial and fire trucks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codup to accomplish?

• Rebuild an eCommerce website

SOLUTION

How did you find Codup?

Codeable

Why did you select Codup over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Codup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Section A:
The project involved configuring various aspects of the website and its plugins. Codup set up and configured the B2B Woo Suite, including custom roles, discount rules, quick order functionality, NET payment options, and PDF downloads on product pages. The first-year license fee for the B2BWoo Suite was covered in the project's cost. Codup also configured the Wholesale Product Page Customizer plugin. Other configurations included using existing WooCommerce settings, the Paya Payment gateway, and default shipping options. In the Fire Truck Parts section, Codup kept the existing form, updated it, and ensured it matched the new theme. For the 2D Parts Guide, Codup maintained the existing page and aligned it with the new theme using the Draw Attention-Pro WordPress plugin. The Virtual Catalog and Model Number Guide sections were also retained and adjusted to match the new theme.

Section B:
Custom code-level customizations were implemented for the Model Number Search Box, allowing users to easily search for van body parts. Codup created flexible search functionality that accounted for various rules, ensuring a user-friendly experience. The results of the search led users directly to the relevant shop page. Codup also took measures to remove plugin bloat from the website and eliminated the "call us" and "email us" widgets.

Section C:
Codup built the entire site using the prebuilt "WoodMart" theme provided by the client. The theme was configured according to the client's corporate colors. The homepage, navigational menu, and footer were structured to align with the new theme, with a "MegaMarket" demo imported. Two custom pages, the Product Listing Page and Product Detail Page, were recreated based on the Astra-Electronic Store 4 Theme design. These custom pages maintained the same header and footer as the rest of the website, ensuring a consistent look and feel. Additionally, Codup implemented a popup for first-time site visitors to accept cookies and the terms of service, and all pages adhered to the new theme's design language.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The predetermined scope of work was completed, bugs were fixed, and UAT was completed to our satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Codup provided a dedicated project manager, Nazim. Nazim was excellent. Items were delivered on time. He also gave us access to their project management software, so I could see all open tickets and see the fixes being performed live. Nazim responded to our needs usually over the Codeable app, and we scheduled virtual meetings weekly to discuss progress and issues. On all communication platforms, the response time was usually below an hour.

What was your primary form of communication with Codup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This company was very professional in their interactions with us from scoping to implementation. As mentioned, Nazim’s response time was excellent. Communication typically consisted of a message to Codup listing some issues, and Nazim would return a promise of resolution. Within a few days, the list would be returned, with each item listed and the suffix "-Done" after each one.

Are there any areas for improvement or something Codup could have done differently?

We had a few items we wanted to add to the scope of work. When we went through their management team to get a revised scope (three items) their quote nearly doubled the project budget and literally doubled the anticipated project length. We opted instead to make the changes ourselves, which we were able to do in a few days. 

We feel Codup could have offered an alternative solution or analyzed the problem to find a solution that was not as costly or time-consuming, especially as one of the things they pride themselves in is their willingness and ability to use the simple solution.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a digital agency. We’ve been designing and developing websites since 1995, working on over 1,000 projects and 100 different industries. We offer website design, development, and online marketing services. We work primarily on WordPress for websites and on Google Ads and other PPC mediums for online marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

When we first met them, we needed some backend development work.

SOLUTION

What was the scope of their involvement?

Codup provides IT staff augmentation services; we have them on retainer. Their team members are available to us on an ongoing basis. We bring them the projects, and they get started.

The team does design work, implements those designs as websites, meets our quality requirements, and makes changes over time as necessary. Codup also helps maintain existing end-client sites, update content and imagery, and add features.

Sometimes we have extraordinary requirements that might need complex backend development work, high-end e-commerce solutions, or more. For those items, we speak with our account manager to spec out the project and increase the size of our team to handle that additional work.

Overall, we have an ongoing relationship with Codup for website work. 

What is the team composition?

Our core team has an account manager, a graphic designer, a frontend developer, and a QA specialist. We regularly work with those four team members, but sometimes we ramp it up to 6–8 or more.

How much have you invested with them?

We’ve spent about $300,000 since we started working with them.

What is the status of this engagement?

We started working with them in January 2019, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients love Codup’s work. They’ve helped us get more business from current and new clients. We’re very demanding, so they pay incredible attention to detail. Codup always manages to deliver high-quality work; they rarely get it wrong. If something is less than perfect, they do everything possible to deliver the best product possible.

How did Codup perform from a project management standpoint?

Our team is always working on several projects at the same time, and they always deliver on time. We communicate in several ways. First, we have a standing weekly meeting with our project manager and other team members as necessary. Additionally, we’re in constant contact through email, Skype, and Google Meet.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Zaheer (Project Manager) is our project manager. I’ve been doing this for 28 years, and he’s the best project manager I’ve ever worked with.

What did you find most impressive about them?

They’re amazing; the quality of their design work is fantastic.

Are there any areas they could improve?

No, I can’t think of anything to improve.

Do you have any advice for potential customers?

We highly recommend Codup. Reach out to them and trust their knowledge. You can expect a great partnership.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of MJ Kretsinger. We’re a mid-sized digital agency that designs and develops websites for a variety of companies in the US. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

Some of our clients have large budgets while others don’t. Either way, they want to receive quality work at a reasonable price. We’ve hired Codup to be our resource agency for delivering such services. 

SOLUTION

What was the scope of their involvement?

We send Codup projects and get estimates from their team on what they think the project will cost. We review the estimates and get approval from our clients. If the estimates are approved, we move forward with the projects. 

What is the team composition?

Around 4–6 teammates support our team at any given time, including Ahsan (Senior Web Developer) and Hassan (Associate Project Manager). 

How did you come to work with Codup?

I found Codup online through the Clutch network. 

How much have you invested with them?

Our investment has been in excess of $100,000.

What is the status of this engagement?

We started the partnership in April 2022, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Codup does quality work, and they stand behind their outputs. If something’s not done correctly, they’ll bend over backward to fix it. They genuinely care about the results of their work, so I feel great about the job they do and the attention they give to our company. 

How did Codup perform from a project management standpoint?

Ahsan and Hassan have been doing an excellent job. We give them a variety of projects, and some take longer than their estimates. However, they always stay within our budget and stand behind their estimates. If they have an incorrect one, they still do what it takes to deliver it on time and on budget. 

What did you find most impressive about them?

They have a good team that works hard and delivers quality work. Overall, I’m pleased with their services. 

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

I’ve worked with many offshore development agencies, and many of them are just after your money. They don’t seem to care about the quality of their work, so they cut corners. However, Codup truly cares about their relationship with clients and delivering quality work. They also deliver good value for your money. These are the most important reasons I recommend working with Codup. 

BACKGROUND

Introduce your business and what you do there.

I am the owner of CoinsTV, an online shopping network. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codup?

We hired Codup to revamp our Shopify template. 

SOLUTION

What was the scope of their involvement?

We went back and forth on the method we wanted to take and started with the development. Codup was responsible for enhancing our navigation, developing custom coding, and adding a review application. Their team also developed software for our new product listings and a bestseller bar. The team overhauled our Shopify site from scratch.

Codup has completed the development, but we are continuing to work with them on other projects.  

What is the team composition?

We work with around five members of the Codup team; our primary contact is Raheel (Business Development Manager). 

How did you come to work with Codup?

Codup was a referral. 

How much have you invested with them?

We’ve invested under $20,000. 

What is the status of this engagement?

We started working together in May 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We just rolled out the site, but we are seeing an increase in email signups. Codup provides high-quality work. 

How did Codup perform from a project management standpoint?

The team delivers on time and within budget. We communicate via email and Google Meet. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Raheel, Mohammad (Business Development Manager), Umer (Software QA Engineer), and Ayaz (Program Manager). 

What did you find most impressive about them?

We’ve been impressed with Codup’s ability to effectively and accurately interpret challenging requirements. Their team is easy to work with and talented. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

I initially had hesitation working with an offshore development team for a project of this size, but it has worked out very well, so we’d recommend Codup’s services. 

BACKGROUND

Please describe your company and position.

I am an executive at Solvang Antiques

Describe what your company does in a single sentence.

We are an antique store and source the highest-quality antique, vintage, and estate items.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codup to accomplish?

• A new rebuild with an updated look and emphasis on mobile friendly

SOLUTION

How did you find Codup?

Codeable

Why did you select Codup over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

To restructure the website on the level of pages, categories and products but also by utilizing the power of already installed WooCommerce. The client also wants to have filters feature on their catalog to aid their customers view relevant results. Client is looking for a fresh look and feel using a new design and a custom theme to address the site speed, scalability and usability issues. 

The client has major traffic coming from mobile devices, hence this is also a concern that needs to be addressed. Scope of work includes: 

• Website Setup and Plugins Configuration
• Migration
• Products Setup
• Payment
• Shipping Methods and Fee
• Search bar (Header)
• Homepage layout & design
• Shop Pages
• Filters
• Product Details Page
• Cart and Checkout Page
• Wish List
• Customized Results Page
• Appointment Booking
• Content Upload
• Design
• Mobile Responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We just launched so unable to provide this.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Codup has been very responsive. This has been a huge project with many fine details that were hard to project, and they handled it all.

What was your primary form of communication with Codup?

Virtual Meeting

What did you find most impressive or unique about this company?

They were always very responsive and accommodating.

Are there any areas for improvement or something Codup could have done differently?

There was some miscommunication among the team, but again they were very responsive.