Codup

Introduce your business and what you do there.

I’m the marketing director at a wholesale solar equipment distributor and logistics provider.

What challenge were you trying to address with Codup?

We needed some WooCommerce support and technical knowledge; we hired them for Codup for troubleshooting.

What was the scope of their involvement?

Codup provides us with e-commerce development using WooCommerce. First, we created a statement of work together by going back and forth on a document to ensure it included what we wanted. They work on the backend, plug-in integrations, and site migration. We were using an outdated hosting service, and Codup has fixed that for us; they now offer maintenance and hosting services.

What is the team composition?

We work with a project manager, an engineer, a business analyst, and an account manager from Codup. 

How did you come to work with Codup?

I found them online when looking for WooCommerce developers. Codup had created a few apps, which made me interested in reaching out to them. We had several calls to ensure we were the right fit for each other, where they walked us through their process for creating a statement of work and ensuring it included what we wanted. 

How much have you invested with them?

We’ve spent around $10,000. 

What is the status of this engagement?

We started working together in October 2022, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Codup’s work, our site is faster and performs better overall. Other than that, it hasn’t been long enough to see metrics like conversions improve. As for the team, they’ve been much faster than I expected in completing the task-based work on tight deadlines.

How did Codup perform from a project management standpoint?

The challenge we’ve faced regarding project management is our time zone difference. They do their best to overlap with our hours, working late at night and early in the morning. Still, there’s a 4–5 hour gap towards the end of the day, which we don’t love. However, I don’t know how they could get around that. 

Their communication has been excellent, and they’ve been proactive in making suggestions. We base our project management on shared documents and communicate through email and Google Meet. 

What did you find most impressive about them?

I’m impressed with Codup’s proactive approach. Additionally, they’re not interested in selling unnecessary things; they want to be honest. They tell me the pros and cons of each decision and let me make the call, which I appreciate. 

Are there any areas they could improve?

They could do more to streamline their billing process, which is a bit cumbersome because we have to wire money. They have many clients in the US, so if they had an account here, it would simplify the payment process.

Do you have any advice for potential customers?

Be really clear about your business objectives so that Codup knows what you want to do and focuses on the project’s needs. They’re very good at looking at the big picture and recommending plug-ins or tweaks to help you.

Introduce your business and what you do there.

I’m the VP of digital services for a creative digital services agency based in Philadelphia.

What challenge were you trying to address with Codup?

We were looking to migrate about 20 websites to WordPress.

What was the scope of their involvement?

Codup helped us migrate our website assets to WordPress and produce complete websites through PHP, HTML, CSS, and JavaScript.

We started with a discovery phase where we discussed our requirements and listed all the assets we needed to move, then started the migration process which included the development of new themes and utilizing multiple languages.

What is the team composition?

I mainly communicated with three project managers and three developers.

How did you come to work with Codup?

We already worked with Codup in the past for smaller projects, and we hired them for this one because they were easy to work and communicate with.

What is the status of this engagement?

We worked together from November 2021–June 2022.

What evidence can you share that demonstrates the impact of the engagement?

We haven’t had enough time to collate the results and metrics, but Codup was able to successfully migrate 20 websites to WordPress.

How did Codup perform from a project management standpoint?

Codup was a great partner as they turned the project around fairly quickly, and were consistently responsive throughout the development. They were highly efficient from a project management standpoint and we typically communicated through Slack.

What did you find most impressive about them?

Their biggest strength was their timely communication.

Are there any areas they could improve?

There’s nothing they need to improve on.

Introduce your business and what you do there.

I’m a database administrator for a provincial literacy organization. Part of our work is publishing a newspaper that English-language learners use to develop literacy skills. We also have a digital copy of the paper and a website.

What challenge were you trying to address with Codup?

We had an existing WordPress website that faced challenges around subscriptions and bugs. There was also a need for increased customization to allow customers to renew their subscriptions and to improve our invoice functioning.

What was the scope of their involvement?

Codup has delivered customizations that improve our invoice functionalities and allow customers to renew their subscriptions. Our site contains restricted downloadable content attached to subscription status. On the subscription side, users can pay through our website using a Stripe integration, as well as utilize discount

Beyond the subscription features, Codup has also worked on our UI. They implemented a Restrict Content Pro plugin and helped with a tax plugin we have.

There’s also an administrative side of the platform where we tackle subscription management through the backend of the site. In terms of the UI, Codup implemented a feature that will allow users to go in and either upgrade or downgrade their orders.

What is the team composition?

We work with Zaheer (Project Manager), Ayaz (Project Manager), and a couple of other people.

How did you come to work with Codup?

We found them on Quotable, which our website administrator recommended to us. They reviewed the project and we put together a scope of work, and they accepted it. The goal was to find someone with experience with RCP.

How much have you invested with them?

The total cost is just over $6,000.

What is the status of this engagement?

We’ve been working together since June 2022. The scope expanded once they completed the initial work.

What evidence can you share that demonstrates the impact of the engagement? 

They finished the initial work within the proposed timeline, which blew me away. Since then, we’ve been adding little pieces to the work.

They’re truly a pleasure to work with because they understand our needs and our challenges. Additionally, their ability to listen to me when I don’t speak their technical language and still deliver the solutions I need stands out. They take my feedback seriously and move the project forward in a smooth manner with immediate comprehension. Codup’s suggestions were also very beneficial.

They’ve eased our administrative burden thanks to their payment processing work on the backend; a lot of our manual work has been eliminated.

How did Codup perform from a project management standpoint?

We’ve had multiple video calls, and they’ve been very flexible in terms of meeting times to account for time zone differences.

There have been no surprise bills, and they’re always done before the deadline. When we discuss the work, they’re very organized in terms of knowing what stems from the original scope and what will be an add-on.

We send documents back and forth, but it isn’t a large enough project to require more powerful tools. We communicate over Google Meet and Quotable.

What did you find most impressive about them?

They’re phenomenal, and I don’t hesitate to recommend them. Little things always come up in projects, but they are able to find a solution for anything we’re unsure about.

Codup’s team is also very generous with their time. Rather than force us down a certain path, they’re open to our scope changes and get started working quickly. They simply seem to care about what they do.

Their professionalism really stands out. They’re also full of integrity.

Are there any areas they could improve?

I don’t think there’s one thing I would do differently.

Do you have any advice for potential customers?

Approach your project with Codup as a partnership because they know what they’re doing. Additionally, communicate as much as possible so that they have all the information they need. They’ll run with the work.

Introduce your business and what you do there.

I am the owner of an online membership site for models. It’s a modeling agency site where aspiring models can be seen by international agents and get signed to top agencies in the industry.

What challenge were you trying to address with Codup.io?

We needed them to develop the backend of our site. We were trying to include a variety of e-commerce features, and a lot of content management functionality as well, so it had to be very customized.

What was the scope of their involvement?

They helped us move to an entirely new Wordpress website. The site required a lot of backend work to automate notifying members about the reports and notifying us about submissions. There is a lot of communication going on in the backend and we needed to be able to make sure everything related to e-commerce and membership is functioning and talking to each other properly.

What is the team composition?

In the beginning, I only dealt with the leader of the team, so I’m not exactly sure how many people have worked on the project. There are at least two that I know of, but I believe more people were working behind the scenes.

How did you come to work with Codup.io?

We found them through a coding company search website. We entered our project and then people respond, and they were actually the only group that reached out to us that asked really good and detailed questions. At that point, we could tell that they really knew what they were doing.

How much have you invested with them?

We’ve invested a little over $10,000 so far.

What is the status of this engagement?

We started working together in January 2017 and are continuing to work with them on a variety of projects.

What evidence can you share that demonstrates the impact of the engagement?

The best piece of evidence we have is that our revenue went up as a direct result of the new site. We don’t really have statistics to compare to, in terms of engagement or click rates, but we’ve been very satisfied with how smoothly the site works and with how everything looks now.

How did Codup.io perform from a project management standpoint?

Codup.io is excellent at project management. We speak 99% through email, but when things became more complicated, I could just hop on a phone call and they would make themselves available. They always keep the project on track and have continued to make progress since launching the site as well.

What did you find most impressive about them?

They really follow through on everything they say they’re going to do. I think their skill level is incredibly high which, combined with their willingness to work on a difficult custom project, means you’re really going to get a great result in the end.

Are there any areas they could improve?

No, I’m going to continue to use Codup.io forever.

Do you have any advice for potential customers?

Just be sure that you make what you want to be done clear and then relax because they are going to get it done.

Introduce your business and what you do there.

I'm the global manager of brand communications for our globally-used mobile app and web platforms.

What challenge were you trying to address with Codup?

We reached out to Codup.io to provide development support for some of our BuddyPress and WordPress platforms. 

What was the scope of their involvement?

Codup.io develops our BuddyPress platforms based on the requirements and style guidelines we provided them. They did some of the stylings of the websites, customizing templates as needed using core languages like CSS, JavaScript, PHP, and MySQL. 

What is the team composition? 

I work with a few key representatives and developers on their team, but they also delegate work to their larger team as needed. 

What is the status of this engagement?

We've been working together since around November 2018 and they continue to maintain, update, and fix bugs on our sites as needed. 

What evidence can you share that demonstrates the impact of the engagement?

It's been a very positive experience overall. Codup's team of developers are very skilled at what they do. In addition to their digital IQ and expertise, they also have a high emotional quotient (EQ), making them great to work with all around. We feel very comfortable with them; they're approachable, responsive, and pleasant to work with.

How did Codup perform from a project management standpoint?

They're very clear in communications, keeping tickets and communications organized on Trello. They have a great process that makes discussions and tracking progress easy to follow. 

What did you find most impressive about them?

They're the total package: very competent in their field and easy to work with. They're also reasonably priced. 

Are there any areas they could improve?

Nothing comes to mind. Whenever there's an issue, we let them know directly and they address it right away. 

Introduce your business and what you do there.

I’m the CEO and founder of Cyberize It, an online notarization platform. Clients can upload their documents, meet with a notary, and download a notarized electronic file using our tool.

What challenge were you trying to address with Codup.co?

We needed help in software development. 

What was the scope of their involvement?

First, we brainstormed and researched with Codup.co’s team to find API vendors to house the different schematics needed for online notarization. After that, they proceeded with the actual development. We worked through wireframes, cause-effect graphing, user stories, formatting, and the final rollout. 

Our software communicates with four other solutions, and it brings everything back to one system. It’s integrated with IDology, a tool that validates a user’s identity. In addition, our app is integrated with Zoom, which the client can use to meet with a notary public after passing IDology. The entire system is hosted on AWS.  

What is the team composition?

I worked with eight teammates, including a project manager, website developers, and QA specialists. 

How did you come to work with Codup.co?

We put out an RFP, and Codup.co won our bidding process. We chose to work with them because they were up to the challenge. 

How much have you invested with them?

We spent about $80,000–$90,000.

What is the status of this engagement?

We worked from March 2021–January 2022.  

What evidence can you share that demonstrates the impact of the engagement? 

Codup.co went above and beyond to ensure they delivered based on our specifications. They handled issues and misunderstandings so that their deliverables met our standards. Their team did a great job in terms of customer service. 

How did Codup.co perform from a project management standpoint?

Codup.co’s project management was organized. We utilized a tool that allowed us to monitor objectives, understand issues, and see our progress as a whole. They were very accommodating and created opportunities for solutions to be made. We collaborated through Asana and virtual meetings. 

What did you find most impressive about them?

Codup.co was very responsive — we appreciated that since we worked virtually. They never made us wait. If a task was urgent, they took care of it regardless of the time or day. 

Are there any areas they could improve?

Sometimes, their visuals weren’t cohesive and simple. They could’ve been more proactive with features as well.

Do you have any advice for potential customers?

Understand the process, and think of all the ways it can break. Plan for the worst so you’re prepared for the best.

Introduce your business and what you do there.

I’m the president of a company that designs and develops websites and offers online marketing services.

What challenge were you trying to address with Codup.io?

We had been working with a team of developers on a difficult project, but they didn’t complete the work due to its complexity.  Because of this, we needed to find a team on short notice to pick up where they left off on the website development project.

What was the scope of their involvement?

Codup.io has provided support for dozens of our clients’ websites. The majority of the work is focused on the front- and backend development, including WordPress installation, updates, and configuration. They develop new plugins, custom Post Types, and provide frontend design services that we occasionally collaborate on. 

We’ve also recently gone through major updates to our hosting platform, upgrading about 70–80 sites to a newer version of PHP. This process included ensuring all of our sites were compatible and on correct versions of WordPress. 

More specifically, they’ve built sites for our clients that have secure document repositories, allowing end-users to see private documents. They’ve created membership systems, both directories and complex subscription systems. Another tool they’ve built is a complex contest submission systems that are integrated with backend databases. Their team has also done Salesforce integration on several sites. 

What is the team composition?

At least nine team members from Codup.io work with us.

How did you come to work with Codup.io?

I found them online. We began working together on a specific project that a prior development team dropped the ball on. After they successfully completed that one for our client, we decided to start using them for larger, more complex tasks. 

How much have you invested with them?

We have invested $80,000–$90,000 thus far. We have them on a monthly retainer. 

What is the status of this engagement?

We started working with them in May 2018. Their work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been able to give them more work over time because of their success in completing projects for our clients. They’ve been the perfect fit for our needs and feel like a part of our team. 

I’m confident that our collaboration will continue because of the work they’ve been producing. 

How did Codup.io perform from a project management standpoint?

The Codup.io team is fantastic to work with. They work during our hours, and we haven’t had any issues with timezones or language barriers. We use Skype and RocketChat for communication and Jira for support tickets. They’re always available for us. They provide a dedicated project manager and we have multiple weekly calls.

What did you find most impressive about them?

They’re a fantastic team and I’d highly recommend them to anyone looking for those services. They’re absolutely our go-to team for our outsourced development needs.  

Are there any areas they could improve?

There’s nothing I can think of.

Introduce your business and what you do there.

I’m the operations manager for Profit Prospects. We publish a bunch of financial newsletters, including Investment Whisperer and Oil and Gas Investments Bulletin. We specialize in providing paid research to a subscriber base, and we focus on the management of small- and mid-cap stocks.

What challenge were you trying to address with Codup.co?

Over the years, we’ve had several issues with our payment processor and have tried several different companies.

We originally used Bambora and ended up switching back to them in order to save the accounts for one of our publications. We had set up gateways with another vendor, but we nearly lost another account. When these things happen, our revenue stream just goes dead. We took one bullet, dodged another bullet, and went on.  Once COVID-19 hit, payment processors were looking to get rid of several sectors so we needed to find a new partner.

Meanwhile, we’d used Bambora for a decade, and we had to build a new custom gateway to that, as an insurance policy in case the other ones yanked the rug out from under us. That’s how we got to this project.

What was the scope of their involvement?

Codup.co gave a time estimate of about a month to build it, and they delivered the product. It took us another 3–4 weeks of testing to actually make it work with live accounts.

What is the team composition?

I worked with their estimator/salesperson initially, and then with a project manager. I spoke to the developer once or twice. We had a couple of spec calls, followed by a lot of emails and chat conversations.

How did you come to work with Codup.co?

I made a web search and came across a platform for contractors.

The software we’re working on is in a fairly obscure niche. Bambora is  actively maintained and updated, but it’s not very widespread or popular, so the chances of finding a software team that had prior experience working with these software products was slim to none. I put out an estimate, and Codup.co answered back saying they could do it.

How much have you invested with them?

We spent about $5,500.

What is the status of this engagement?

We started estimates in April 2020, and we wrapped up in June.

What evidence can you share that demonstrates the impact of the engagement?

It’s not fully implemented into production simply because the markets have been super busy and I’ve had other projects, but it’s been tested to the full functionality. I’m happy with it, and I have an insurance component now.

How did Codup.co perform from a project management standpoint?

They’re in Pakistan, so we always had a 24-hour cycle. There were a few brief hours during the day where we could talk to them in real-time. Overall, I found the communication to be quite good. I paid them out when the project was completed, but they remained responsive during the testing phase.

What did you find most impressive about them?

The highlight was actually getting the software to work.

Are there any areas they could improve?

The sandbox testing was mostly done through a clone of the WordPress site, but the live testing could’ve been done better before the handoff. I had to do a fair amount of testing myself, which was to be expected. The handoff might’ve been a bit rougher in the case of a client without a testing background.  

Do you have any advice for future clients of theirs?

Codup.co works well with people who are familiar with the software development industry. For Codup.co to take the next step, they’d have to adopt a synchronized approach, with a documentation expert and a tester to build cases and scale that to larger projects. This is advice I’d give to any development team; I’m not picking on Codup.co.

ntroduce your business and what you do there.

I’m the marketing and project consultant for an e-commerce platform.

What challenge were you trying to address with Codup.co?

We needed to develop a new e-commerce website, so we initially built it in WooCommerce. We found that Codup.co had some plugins that we needed and realized we needed some customization to fit our needs.

What was the scope of their involvement?

We contacted Codup.co to customize their plugin to meet our needs. We explained the process we wanted to add to them, and they gave us a cost and time estimate. They didn’t develop the website from scratch, but they completed it within a good time frame.

We have more projects planned with them for the future.

What is the team composition?

We had seven people in our team, including a project manager, developers, designers, and so on.

How did you come to work with Codup.co?

We were searching for someone to service our website. We found what we wanted, but it was missing some functionality, and the timeframe was critical. We asked Codup.co if they could add the missing function to their plugin, and they agreed.

How much have you invested with them?

We spent $1,500.

What is the status of this engagement?

We worked together from April–July 2021.

What evidence can you share that demonstrates the impact of the engagement?

Delivery timeframe and cost were the two metrics we measured. First, they gave us an excellent timeframe. They delivered in one month, and then we requested testing on our platform, so it extended two weeks more. On the other hand, the cost was an excellent price for the market, and they didn’t ask for any additional money than the original estimate.

Additionally, they were very polite and organized.

How did Codup.co perform from a project management standpoint?

Project management was very organized; they were very professional. Their project manager would send what would happen in the meeting and all the steps in advance. If we had any issues at the meeting, he approached us to make sure everything was clear.

We communicated via email, Google Meet, Zoom, and phone calls.

What did you find most impressive about them?

They delivered what they promised.

Are there any areas they could improve?

There wasn’t anything they could improve. It was a wonderful experience.

Do you have any advice for potential customers?

You need to understand what you want and give them clear instructions. They’ll deliver precisely what you want. They’re highly professional; we recommend working with them.

Introduce your business and what you do there.

I work for a third-party money manager for financial advisors. We put together different financial portfolios, and financial advisors throughout the country can utilize those of their clients.

I’m the operations manager within the organization, so I work with different financial organizations to onboard them and give them access to our strategies, among a variety of other tasks.

What challenge were you trying to address with Codup.co?

We needed help with website development, but the real challenge was that we didn’t know exactly what we wanted yet. Our website was functional, but it didn’t have all the features we expected. Among those features, we were looking to improve our tracking and data collection more than anything, so we looked for something new in the marketplace and found Codup.

What was the scope of their involvement?

Our former website was based on Salesforce, our CRM, but Codup built a completely new WordPress website from scratch. They’ve also helped us build different integrations so that we can pass data from our WordPress website to our CRM and use that data in a variety of different manners. Additionally, they’ve created integrations with our video hosting platform.

Since our industry is very compliant-heavy, we can’t show everything to the public, so we have to implement different log-in and sign-in credentials for our users. Codup has helped us with that part as well, making it very easy from the administration side to enable users.

Codup’s involvement has been mainly focused on development, especially on the backend. For the design, they used a WordPress theme, and we provided the content and pictures. They’re about to finalize the website development, and we will have a 30-day trial for QA to ensure everything works properly. After that, we intend to keep utilizing their services on an ad hoc basis when applicable.

What is the team composition?

We’ve worked with at least eight people from Codup. Ayaz (Project Manager) is my main point of contact.

How did you come to work with Codup.co?

I found Codup on Codeable. We started looking for website developers in September 2021, got some quotes and bids for our project, and talked to all the prospects. Codup’s relationship manager contacted me and took it from there.

How much have you invested with them?

We’ve spent roughly $12,000.

What is the status of this engagement?

We started working together around October 2021, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have any quantifiable results to demonstrate the engagement’s success, but we’ve tracked the completion of the project’s milestones. Essentially, we test if everything works properly, and so far, our site has been working great.

Initially, we didn’t know what we wanted; we just had a general idea of what we needed. Codup worked with us to build our idea, and the result exceeded our expectations — I can’t say enough good things about their work.

How did Codup.co perform from a project management standpoint?

Codup has performed very well. We’ve gone a little bit over budget, but that’s probably on my end due to the different things that have popped up during the process. However, timewise, they’ve stayed on schedule.

Originally, I had the idea of getting my website ready by the end of 2021. However, some things came up, and around August 2021, Codup told me that the intended deadline wasn’t realistic. They estimated that the site could be ready by early February 2022. We still have a couple of weeks before that deadline, so we’re right on pace. They’ve helped us stay on schedule by insisting whenever we haven’t been responsive enough.

We mainly communicate via email, but when we’ve needed more in-depth conversations, we jump on a video call.

What did you find most impressive about them?

Codup’s strength is their ability to make the complexity of web development understandable. I have very little knowledge of coding and development, so when I ask them about what they’re doing, they think about it and explain it to me in a way that I easily understand.

Are there any areas they could improve?

I don’t have any constructive feedback. The only thing I would ask Codup is to further explain how everything related to our site would work moving forward so that we can have autonomy and we don’t need to come to them with every little question.

Do you have any advice for potential customers?

Come with a concrete idea of what you’re looking for. We didn’t do that, which led us to spend a couple of weeks figuring out where to start. If you can come to them with a clear idea, you will knock it out of the park.