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Ecommerce Premium Software House (PWA-Magento-RJS)

4.9
7 reviews
BRONZE VERIFIED

Hatimeria is a Premium Software House specialising in ecommerce solutions for luxury fashion & accessories brands. From PWA to Magento - we help our clients optimising page speed, develop their ecommerce and enter new markets always with large commitment in business-oriented approach.

The longer the project lasts, the more difficult it gets to keep the client's level of satisfaction high and yet we managed to receive all those great feedbacks!

Now if you are still reading this description (good job to you because it seems like nobody reads anymore!), you might want to know a little bit more about us:

  • the company is owned by software developers (no marketing story-telling)
  • all our developers are in-house (we don't outsource work overseas)
  • we have 18 Magento certificates (Magento 1, Magento 2, Solution Specialist)
  • we have a team of in-house testers that are ISTQB-certified (to maintain the high quality)
  • a technical team leader always manages the project (no middle-man, no extra costs)
  • we were among the first on the market to implement headless technology and we presented it to the world during the Meet Magento Poland 2017 (and three years later this client is still with us and still ahead of its competitors)
READ MORE...
 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2009
Show all +
Kraków, Poland
headquarters

Portfolio

Key clients: 
Eyerim, The Rake, Bedre Nætter, Bamigo, Bedre
TheRake.com: PWA & Magento 2 Image

TheRake.com: PWA & Magento 2

THE RAKE magazine, founded in 2008 in London, is a luxurious lifestyle publication promoting classic men's elegance. It has featured on its covers the most renowned figures of XX and XXI century, including Sir Ian McKellan, Ralph Lauren, Benedict Cumberbatch or even Charles, Prince of Wales.

In autumn of 2016, The Rake decided to launch an e-commerce platform to offer

…
its readers precisely selected, high-fashion clothing and accessories. We are incredibly proud to be chosen as the exclusive development partner.

The first version of TheRake.com, based on Magento 1, was launched the following year. Even though we were satisfied with the look and the performance, we kept searching for the most optimal solution to enhance speed.

In 2017, we were among the first on the market to develop PWA for Magento 2, and we implemented it for The Rake. Combining Headless Magento 2, Elasticsearch and Wordpress resulted in ultra-fast front-end. Not only we accelerated its speed but also solved a lot of M2 issues!

In 2018 we developed The Rake app for iOS that you can download from the Apple store.

Read more...
iOS APP forThe Rake Image

iOS APP forThe Rake

Our client, The Rake, wanted to enhance clients' shopping experience and decided to create an app.

When we learnt that 40% of the traffic was coming from the Apple devices, the client decided to invest in the iOS app.

It was built entirely by our team and successfully launched in fall of 2018.

Eyerim.com: advanced Magento-based e-commerce platform Image

Eyerim.com: advanced Magento-based e-commerce platform

Our cooperation with Eyerim began in early 2015 when we became the development partner. At that time, Eyerim was a start-up, and Hatimeria was a small but fast-growing software house.

The same year the first version of their Magento 1 was successfully launched.

Within 5 years of our cooperation, Eyerim.com has evolved into one of the largest eyewear

…
retailers in Europe, present in over 14 markets.
Read more...
Bedrenaetter.dk: Magento 2 & M1-M2 migration Image

Bedrenaetter.dk: Magento 2 & M1-M2 migration

We have started our cooperation mid-2017.

Since then, we have built a Magento 2 platform from scratch and migrated the client successfully from Magento 1.

It is an ongoing project, and we are responsible for the platform's maintenance and development.

Bamigo.com: Magento 1, M1/M2 migration, Magento 2 development Image

Bamigo.com: Magento 1, M1/M2 migration, Magento 2 development

We have been cooperating since January 2015.

Hatimeria built both Magento 1 and Magento 2 platforms from scratch and migrated the shop from Magento 1 to Magento 2.

We are providing ongoing maintenance and development services.

Reviews

4.9
7 reviews
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E-Commerce & Mobile App Dev for Luxury Lifestyle Magazine

"You can trust them. They provide the best solution."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Q1 2016 - Ongoing
Project summary: 

Hatimeria developed the e-commerce website of a luxury lifestyle magazine, using Magento 2 and WordPress for editorial and e-commerce content. They continue to maintain the site. They also built an iOS app.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Matteo Barni
Product Manager, The Rake
 
Verified
The Review
Feedback summary: 

Hatimeria developed a fantastic website, and they built the app quickly. Their communicative and friendly team is technologically savvy, allowing them to see things that others can't and come up with new ideas to improve their clients' businesses.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at The Rake, a luxury lifestyle magazine. We’re a worldwide e-commerce website.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hatimeria?

We needed someone to develop our e-commerce website in order to sell our backend to brands that are willing to start their own e-commerce platforms.

SOLUTION

What was the scope of their involvement?

They developed our e-commerce website. They used Magento 2 and WordPress for the editorial and e-commerce content. They keep everything up and working fine. The website has simple stuff like field setting options to marketing solutions and more specific analytical options for us to better understand how the business is going. The website took about two months.

They also developed our iOS app which was a nice achievement because we needed to make it in a very short time.

What is the team composition?

There are three people and we’re about to get another frontend developer from them.

How did you come to work with Hatimeria?

The managing director of my company was friends with the managing director of their company.

What is the status of this engagement?

We started working together in Q1 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m really satisfied with their work. They’re very precise. They come up with new ideas and solutions to improve our business. They see things that we don’t since we don’t have the requisite tech background.

How did Hatimeria perform from a project management standpoint?

We use Jira and Kanban boards. Sometimes we switch to a sprint methodology if we have a very short delivery date. We can easily keep track of everything. They’re very communicative. We talk pretty much every day on Skype.

What did you find most impressive about them?

Whenever we have a problem, it’s easy for them to develop everything. They have many clients but it’s not an issue when we need them.

Are there any areas they could improve?

They could increase their hours to have faster development.

Do you have any advice for potential customers?

You can trust them. They provide the best solution.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Platform Development for Job Ad Marketplace

"They’re well-structured and have good tracking systems available to keep the project organized and remain transparent."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2017 - Ongoing
Project summary: 

Hatimeria developed a progressive web application using PHP technologies including Symfony and Doctrine. They continue to provide support for the platform. 

The Reviewer
 
1-10 Employees
 
Begnins, Switzerland
Gregory Norris
Co-Founder, Djob.ch
 
Verified
The Review
Feedback summary: 

The team at Hatimeria has been organized and timely in their delivery. They’ve implemented changes and updates based on beta testing to improve the platform. Their structure and workflows are impressive. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a startup. We have a marketplace website where users can interact directly with each other.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Hatimeria?

We hired them to design and implement our website platform.

SOLUTION

What was the scope of their involvement?

We worked on some of the UX design ourselves and gave them a sense of what we wanted. Their team did coding for the front- and backend. It’s a progressive website app. We used three services that are directly connected to each other. They used PHP for the backend, and the skeleton of the application is based on Symfony 3.4 and uses Doctrine PHP libraries. 

What is the team composition?

We worked with a couple of program managers, and we also interacted with several people working on the front- and backend. 

How did you come to work with Hatimeria?

I found them through Upwork a few years ago. I spoke to their Swiss representative. We had started working with another company, but it wasn’t working out which is why I reached out to Hatimeria. 

How much have you invested in them?

We’ve invested about €220,000 (approximately $259,279 USD). 

What is the status of this engagement?

We started working together in December 2017, and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any quantitative metrics to share. However, we did beta testing in a local market in Switzerland. We redesigned a lot of the website based on the feedback we received from that experience. 

How did Hatimeria perform from a project management standpoint?

They’re well-structured and have good tracking systems available to keep the project organized and remain transparent. Overall, deadlines were met. 

What did you find most impressive about them? 

They’re structure and workflows are impressive. It keeps things from getting lost during the project. 

Are there any areas they could improve?

Occasionally, we ran into the same issue more than once and had to have them fix it again. However, at the same time, there are a lot of moving parts. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Dev for Online Furniture Retailer

"They’re good at being proactive and getting the answers for themselves."

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5.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2017 - Ongoing
Project summary: 

Hatimeria migrated the client from Magento 1 to Magento 2. They also provided design work and implemented updates. 

The Reviewer
 
11-50 Employees
 
Aarhus, Denmark
Marcus Forsberg
eCommerce & Performance Manager, Bedre Nætter
 
Verified
The Review
Feedback summary: 

As a result of Hatimeria’s work, the client has a high-functioning website that includes order tracking and other key e-commerce features. The team was understanding, proactive, and thorough throughout the project. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the e-commerce and performance manager for Bedre Nӕtter. We sell affordable luxury beds to customers in four countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hatimeria?

We were running a Magento 1 solution. Like many others, we tried to save money by finding freelancers and ended up with a solution that was low quality.

Then Magento 2 came out, and we realized Magento 1 would no longer be supported. We needed to find someone to migrate our website and improve it overall.

SOLUTION

What was the scope of their involvement?

They migrated our website from Magento 1 to Magento 2. They also handled the backend with our hosting company. We chose to continue working with them after that for some basic e-commerce functionality improvements. They also made some API connections as well. As a result of their work, we now have an order tracking system. 

They’ve been involved in two or three complete makeovers of our design as well. They’ve also been involved with all kinds of projects like connecting the website to our customer service software. We all speak with the same REST API. We had another agency that was local that handled our photoshop files, and Hatimeria handled the frontend and backend development.

What is the team composition?

We have a small team within Hatimeria that consists of a project leader, a frontend developer, and two backend developers. 

How did you come to work with Hatimeria?

Hatimeria reached out to us, and it was perfect timing, so we ended up going with them. We didn’t do much of our own research. 

Naturally, we get a lot of inquiries about doing our development and handling our case and we usually say no. Due to the timing, we said yes to having a chat with Hatimeria and the chemistry was pretty good, and they understood our case. They sounded competent and turned out to be as well.

How much have you invested in them?

We invested around $500,000.

What is the status of this engagement?

I think we began working with them in late 2017 for the initial project. We are still in touch with them.

The initial project was three months and then we moved onto adding new features and doing maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a functional website, and we’re satisfied with what they delivered. We were happy that they go through several layers before deploying anything to confirm with the QA team.

How did Hatimeria perform from a project management standpoint?

They’ve been good in regards to project management, and there haven’t been any issues. They handle what we give them and prioritize what we tell them to do. We use Atlassian for project management.

What did you find most impressive about them?

Their ability to understand the issues we had was impressive. We just gave them a general overview of what we wanted for the functionality of the site. They’re also pretty good at distributing the tasks out to the team.

Are there any areas they could improve?

No, not that I can recall.

Do you have any advice for potential customers?

They’re good at being proactive and getting the answers for themselves. I think you need a dedicated person within your organization to control what you provide them and act as a liaison.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing Frontend Optimization for Online Clothing Store

"Their flexibility and ability to think with the company is impressive."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2020 - Ongoing
Project summary: 

Hatimeria provides ongoing frontend optimization of a website for bamboo-made men's clothing line. They conducted a complete audit of the UX design and they work on speed improvement and responsiveness also.

The Reviewer
 
11-50 Employees
 
Eindhoven, Netherlands
Freek Rijken
Operations Manager, Bamigo
 
Verified
The Review
Feedback summary: 

Hatimeria improved the usability of the site and customers can now easily find their way. Adapting to the client's needs, their project management style has been effective so far. The team provides great feedback and suggestions rather than just completing the said job.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Bamigo is a strong, emerging brand producing an innovative line of men's clothing crafted using bamboo fibres. Our quality handmade clothing is breathable and offers unrivaled comfort. Our clothing is silky-soft, offers a perfect fit and is of the highest quality. This means that our products feel like a second skin and look effortlessly stylish. Our clothing allows the skin to breathe, ensuring that you remain fresh throughout the day.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hatimeria?

Hatimeria is hired for ongoing frontend optimisation. A webshop is never finished. We are always looking for ways to improve the website and the customer journey

What were your goals for this project?

We strive to give the best customer experience possible. To do this, with Hatimeria, we look for ways to optimise the UX. From strolling though the website to shopping and using the checkout. Every part of the customer journey needs to work perfectly and smoothly.

SOLUTION

How did you select this vendor?

We got very positive feedback from another webshop we are in contact with.

Describe the project and the services they provided in detail.

In general the optimisation of the fronted of our website. We've completely renewed the checkout. Further more the responsiveness on every device. Speed improvements. Complete audit of UX-design.

What was the team composition?

A project leader and a frontend developer. If extra backend development was needed, the'd arrange this swiftly as they are very flexible when it comes to last minute decisions.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The most important thing is that customers can find their way themselves without help from our customer service. It is of upmost importance that the the customer journey is consumer friendly and that visitors can place an order, no matter their computer knowledge or webshop experience. Hatimeria made sure that this is the case.

How was project management arranged and how effective was it?

Before the start I sat down with the owner, the assigned project manager and the assigned frontend developer. Together we looked at what fits best for Bamigo. The result was a long term plan that could be expanded and adjusted when needed. So far it has been very effective and the optimisations are being made fluently.

What did you find most impressive about this company?

Their flexibility and ability to think with the company is impressive. So not just I say they do but actually thinking about it themselves and come with feedback and suggestions.

Are there any areas for improvement?

So for nothing at all!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Easy and flexible
  • 5.0 Cost
    Value / within estimates
    Good pricing for the quality that is delivered
  • 5.0 Quality
    Service & deliverables
    fast and without mistakes
  • 5.0 NPS
    Willing to refer
    Fit for every webshop

Magento & ERP Dev for Sports Products Company

"Their very fast reactions to solve problems stood out."

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4.5

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Jan. 2017
Project summary: 

Hatimeria implemented front-and backend development of a Magento online shop. They also optimized the site with automatic features and integrated it with an ERP and third-party marketplaces.

The Reviewer
 
11-50 Employees
 
Krakow, Poland
Owner, Sports Products Company
 
Verified
The Review
Feedback summary: 

The resulting product functions well, spurs business growth, and differentiates the stakeholders from their competitors. Hatimeria maintained a highly responsive communication style througout the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Online sales of sport products in Poland and other EU countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hatimeria?

Hatimeria was fully responsible for - back & front end of Magento online shop - ERP integration - Optimization of Magento - Integration with Marketplaces ( Allegro, Ebay, Amazon)

What were your goals for this project?

Get very good ecommerce system with good support, which will helps me to grow quite fast.

SOLUTION

How did you select this vendor?

I was looking someone expierenced in magento with good knowledge of ecommerce too

Describe the project and the services they provided in detail.

- Build new shop with new design optimized to work fast - Create automatic integration with ERP which will reduce staff. All actions must such as creating documents must works automatictly. - Optimization, optimization this is the most important thing. Magento is a hge software which works very slowly when you don't know how to optimize it

What was the team composition?

I've started cooperation with Hatimeria when they have team of 6 people. After several years when decide to move to SAS ecommerce system and stop working on magento they have over 30 people. - everything which I need back/front end / UX design they had.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

When I started cooperation on magento and with Hatimeria my company was growing very fast. Even now other competitors which starts at the same time as me and still behind me . Magento and Hatimeria was very good solution

How was project management arranged and how effective was it?

All comunication was by email, special ticketing program in which I can putt all ideas, actual problems etc and I get fast reposnd with in 2-3 hours sometins even in minutes.

What did you find most impressive about this company?

Their very fast reactions to solve problems stood out, especially when you sell online and you need fast response for issues

Are there any areas for improvement?

I worked with several IT companies and with Hatimeria I have the best experience

4.5
Overall Score Only one minus are costs but in this price you get excellent support so there are no option to pay less and have support at this high level
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Cooperation was really clear with scheaduled for at least 2-3 weeks ahead. Big project were planned at least 2-3 months ahead
  • 3.5 Cost
    Value / within estimates
    They are not cheap, but you get the best it help which I ever had. You can choose excellent support with high cost or weak support with low cost
  • 5.0 Quality
    Service & deliverables
    Excellent. I wish other companies to work in such planned way
  • 5.0 NPS
    Willing to refer
    I'm always refer Hatimeria others which are searching company for Ecommerce

Custom Magento Dev for Womens Apparel Company

“They understand that we’re creating solutions for business, and not just for fun.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Hatimeria assists with frontend development of a Magento platform and collaborates with in-house developers on backend interaction. They’ve also provided external marketing along with other outside solutions.

The Reviewer
 
11-50 Employees
 
Fullerton, California
Sexy Dresses LLC
 
Verified
The Review
Feedback summary: 

The ability to understand the ultimate business goal and how results will affect the target audience continues to make Hatimeria a trusted partner. Their dedication, reliable delivery, and transparency elicits an overall positive working atmosphere.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Sexy Dresses is a retail, B2C women’s apparel website. We mostly sell our products in the U.S., but also ship globally on a limited basis. We’ve been around for four years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hatimeria?

We had a couple of developers in-house who built the website initially. They did the basic Magento install and we updated it ourselves. After we grew, though, there was a higher demand to update the site a lot faster, as well as to accommodate the changes and demands of SEO. We needed more help.

SOLUTION

What was the scope of their involvement?

One of the technologies in our stack that they helped with was Magento. Their involvement was mostly in frontend development and backend interaction with the in-house processes, as well as with external marketing with customers. They also provided some support.

Some projects were outside Magento, but they spawned from it. For example, they helped us do an improved Magento search, but it was more of an outside solution because we utilized Elasticsearch instead. Our need for Magento initiated the project, but we sometimes built outside solutions.

What is the team composition?

I have a lead developer who works on projects in-house and interacts with Hatimeria’s team. The team is comprised of 1–3 people depending on our budget and needs. There is usually someone in charge that dissects the overall plan and delegates it to other developers on the team.

How did you come to work with Hatimeria?

We worked with some people from traditional freelance platforms like Freelancer and Odesk. Having in-house development ourselves, we know the language and code. We know when somebody knows the code or not by the questions we ask. Hatimeria knew the code very well, and we work with them well because they understand why we do things.

They understood why we needed to create this kind of solution from a business perspective. It’s not just an engineer creating a solution, but rather engineers that understand how the solution will affect the business. This helps a lot because when we want to implement tools such as site search, Hatimeria understands the goal and how the end user will utilize it.

What is the status of this engagement?

They started working with us three or four years ago. The relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gone through quite a few development teams and have experienced language barriers with many of them. It’s hard to get past it. Although Hatimeria is from Poland, I’ve never felt the language barrier to be an issue at all.

The biggest benefit to offshore development firms is understanding the culture of our customers. We develop things in a certain way that’s geared towards specific customers, and some development firms don’t always align with that. They understand that we’re creating solutions for business, and not just for fun.

How did Hatimeria perform from a project management standpoint?

The way we developed was fairly lean. Our projects mainly take one day, and we decide immediately whether to cancel or move forward. They always deliver the next iteration. Sometimes delivery is only comprised of potential barriers they’ve discovered.

We use Slack, so the lead doesn’t hide anything from others. We all discuss it. It’s a very open team.

What did you find most impressive about them?

I understand the code, so I also understand the interaction between the developers. The people on top also do coding, which is a big plus. Everybody is involved, and coding is what they live for. There’s not much bureaucracy. They all enjoy it.

Are there any areas they could improve?

They could improve the amount of time it takes to onboard new developers as they grow. There have been slight delays in this area because we’ve had to familiarize people with what we’re doing. For the most part, though, they’ve executed on that very well.

5.0
Overall Score We're happy and going to continue working with them
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    There are cheaper options, but we get what we pay for. We've worked with other firms and lost more money in the long run.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've done so many times in the past.

Web Dev for Eyewear E-Commerce Platform

“We liked them because they are a company that specializes in Magento as well as e-commerce.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jan. 2015 - Ongoing
Project summary: 

Hatimeria built an entire system from front- to backend from scratch, including a Magento-based solution that consists of 17 websites. The team has since rebuilt the backend as a stand-alone platform. This review was updated by the client on February 4th, 2020.

The Reviewer
 
51-200 Employees
 
Bratislava, Slovakia
Martin Zahuranec
CEO, eyerim
 
Verified
The Review
Feedback summary: 

Users and experts give positive feedback, mentioning the website’s inspiring features, speed, and simple design. Hatimeria’s expertise is the necessary ingredient to this recipe for success. Their partnership is reliable, and they continually provide high-quality, proactive care.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of eyerim. We are an authorized retailer of designer eyewear. We are currently active in 17 countries within the European Union, with the primary focus and strongest market being the CEE [Central and Eastern Europe], Balkans as well as the Nordics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hatimeria?

We reached out to them at the inception of the company to build out our website.

SOLUTION

What was the scope of their involvement?

They were used to working with more established companies with a bigger budget. We reached out to them at the very beginning, and they were one of our first business partners. We are an e-commerce platform, which means they built everything we have completely from scratch.

We wanted to build an e-commerce portal that would be built from the very beginning with the aim of rapid growth and unlimited expansion in the view. We asked them to build a platform that would be based on a centralized rolling database, which supports an unlimited amount of customized localized frontend. This is how our platform works currently. There is a centralized Magento-based solution with 17 localized and language-translated websites throughout Europe running on that. We started with that and, along the way, they helped us to build the entire backend of the company. We are running a custom-made ERP solution to administer our warehouse, which was also built from scratch according to our requirements by Hatimeria. As it usually is with IT projects, it is a constantly evolving platform with a huge amount of tickets that are constantly in the queue. We started with a minimum viable product, and throughout the 3 years, we have built it to what we have right now which is a complete solution from the frontend to the backend, to warehouse administration, as well as collection through the accounting system.

What is the team composition?

The number of developers was constantly changing. To begin with, we decided to put something online, and there was a team of 3–4 people working on the project, and then it grew or decreased depending on whether we were in the season or not and the scope of the cooperation. The constant and stable core team dedicated to eyerim is usually 3–4 people. But, there are always more people involved on an ad hoc basis depending on whether we want to do. For example, with hardware configuration, as well as throughout the summer when our budget was crossing more than €30,000 per month, we had up to 6–7 people at a time at certain points.

How did you come to work with Hatimeria?

From the very beginning, we wanted to build our website with Magento. It was the only open source platform available out there for us because we knew we were going to build a huge addition with several hundred thousand SKUs. We liked them because they are a company that specializes in Magento as well as e-commerce. It was a perfect match for us. We also opted for them due to the structure of their team as they have a frontend Magento expert, backend Magento expert, and a core Magento configurator expert to integrate payment gateways, checkout system, etc.

We initially wanted to build our own in-house team of developers. I reached out to senior Magento developers through oDesk, which is how I found Bartosz Zakreta [CEO, Hatimeria], and we agreed on the cooperation.

How much have you invested in them?

We have spent approximately €500,000 on the website over the last 3 years.

What is the status of this engagement?

We began working together in January of 2015, and the work is ongoing. I don’t foresee stopping working with them in the near future because our companies are interconnected and very dependent, and they have full knowledge of our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We receive very positive feedback from our day-to-day users. Even though they are unaware of what is going on in the backend, they appreciate the speed and the simplistic design of the website that we have built. When it comes to experts, we are also getting positive reviews of the website as well. Our Google support team is very happy when it comes to conversions.

During our last fundraising route that we closed in August of this year, part of the due diligence process was a technical due diligence. The person in charge was Filip Kopecky, who is the CTO of ZOOT, one of CEE's biggest e-commerce players, and he approved everything. His feedback was very positive, and he even mentioned in his letter to shareholders that some of the features he found on our website were very inspiring to him.

How did Hatimeria perform from a project management standpoint?

We have regular Skype calls 3–4 times per week, and at the moment we also have a dedicated team of 3 developers who work on eyerim. The day-to-day management of the project is pretty standard. We work with JIRA, and the communication regarding individual tickets happens within that tool. The weekly calls that we have are more about priorities such as budgeting, ticketing, and strategy aligning IT with the mission of our business.

What did you find most impressive about them?

We have a really good personal connection with Bartosz, and especially with Michal Wujas, the other co-founder. I really appreciate how they do things and how they built up the company. I like their company culture. The biggest upside and what I like is that they are an IT company specializing only in Magento and in e-commerce, which is exactly what we need.

From the very beginning of the cooperation, I wanted them and their development team to feel as if the project was their own. If we had a ticket that didn’t make sense, we want them to give us feedback and push back. The idea of the cooperation is that we are building it together and they take care of the website as if it is their own.

I also appreciate their proactive response to a new patch, or a newer version of Magento, or new technology out there. They are always proactive when it comes to security. I really like their push toward elasticity, page speed, and load speed performance, in addition to the general services they provide when it comes to administering, hosting, or monitoring the server performance as well as downtimes, and sending proactive reports, updates and so on.

Are there any areas they could improve?

Their biggest improvement was when our project grew big enough for them to assign a team leader with a senior developer available at all times.

Updated Review

This review was updated by the client on February 4th, 2020. The original star ratings were: Overall – 4.5, Quality – 5, Schedule – 4.5, Cost – 4.5, NPS – 5. New content is below.

What was the scope of their involvement?

The project has expanded since the last review but continues to move in the same direction. We made the backend even stronger by making it a stand-alone solution as opposed to a tool embedded within a Magento system. We’re also in the process of replacing the entire frontend solution from scratch and turning it into a mobile-first website that'sPWA-based (progressive web app).

What is the team composition?

We still have the same level of trust and mutual liking with the company’s co-founders. We still work with the same lead developer Patryk (Magento Team Leader / Senior Developer, Hatimeria), but the people who do ad-hoc development on the front- and backend sometimes change.

How much have you invested with them?

We’ve spent nearly €1 million (approximately $1.08 million USD).

What evidence can you share that demonstrates the impact of the engagement?

We’re still seeing positive feedback.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Sometimes it was difficult to hit deadlines, but that is innate to every IT project.
  • 5.0 Cost
    Value / within estimates
    They haven’t increased the prices for us, which makes them affordable on an increasingly competitive market.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already referred 2 of my friends to Hatimeria. They are working on a big project with them.
Verification

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BRONZE VERIFIED
Business Entity
Business Entity Name
Hatimeria sp. z o. o. sp. k.
Status
Active
Jurisdiction of Formation
Poland
Id
0000520135
Date of Formation
Aug 22, 2014
Last updated
Sep 25, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
7
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
August 10, 2020