What was the scope of their involvement?
They were used to working with more established companies with a bigger budget. We reached out to them at the very beginning, and they were one of our first business partners. We are an e-commerce platform, which means they built everything we have completely from scratch.
We wanted to build an e-commerce portal that would be built from the very beginning with the aim of rapid growth and unlimited expansion in the view. We asked them to build a platform that would be based on a centralized rolling database, which supports an unlimited amount of customized localized frontend. This is how our platform works currently. There is a centralized Magento-based solution with 17 localized and language-translated websites throughout Europe running on that. We started with that and, along the way, they helped us to build the entire backend of the company. We are running a custom-made ERP solution to administer our warehouse, which was also built from scratch according to our requirements by Hatimeria. As it usually is with IT projects, it is a constantly evolving platform with a huge amount of tickets that are constantly in the queue. We started with a minimum viable product, and throughout the 3 years, we have built it to what we have right now which is a complete solution from the frontend to the backend, to warehouse administration, as well as collection through the accounting system.
What is the team composition?
The number of developers was constantly changing. To begin with, we decided to put something online, and there was a team of 3–4 people working on the project, and then it grew or decreased depending on whether we were in the season or not and the scope of the cooperation. The constant and stable core team dedicated to eyerim is usually 3–4 people. But, there are always more people involved on an ad hoc basis depending on whether we want to do. For example, with hardware configuration, as well as throughout the summer when our budget was crossing more than €30,000 per month, we had up to 6–7 people at a time at certain points.
How did you come to work with Hatimeria?
From the very beginning, we wanted to build our website with Magento. It was the only open source platform available out there for us because we knew we were going to build a huge addition with several hundred thousand SKUs. We liked them because they are a company that specializes in Magento as well as e-commerce. It was a perfect match for us. We also opted for them due to the structure of their team as they have a frontend Magento expert, backend Magento expert, and a core Magento configurator expert to integrate payment gateways, checkout system, etc.
We initially wanted to build our own in-house team of developers. I reached out to senior Magento developers through oDesk, which is how I found Bartosz Zakreta [CEO, Hatimeria], and we agreed on the cooperation.
How much have you invested in them?
We have spent approximately €500,000 on the website over the last 3 years.
What is the status of this engagement?
We began working together in January of 2015, and the work is ongoing. I don’t foresee stopping working with them in the near future because our companies are interconnected and very dependent, and they have full knowledge of our project.