Top Call Center Services & Voice Services in Germany
7 Leaders 15 Contenders
119 Companies
List of the Top Germany Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Serves GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Hugo Inc. is overwhelmingly positive. Clients have praised the company's adaptability in meeting evolving project needs and timelines. For instance, one CMO noted Hugo's 'flexibility has been a game-changer' for their operations, allowing for rapid scaling without bureaucratic delays. Similarly, another client emphasized that Hugo's team was 'incredibly easy and fun to work with,' showcasing their willingness to adjust to client requirements seamlessly. Overall, Hugo Inc. is recognized for its exceptional flexibility and responsiveness.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs. What I like most about Hugo is their team's ability to tackle complex problems head-on without needing constant direction. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners.
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Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves GermanyServices provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
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$1,000+Undisclosed2 - 9Berlin, Germany
Services provided
35% AI Consulting35% Cloud Consulting & SI30% Sales OutsourcingFounded in 2024, saverflow ai is a cloud consulting & SI company. The team offers cloud consulting & SI and AI Consulting.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
15% Call Center Services20% Digital Strategy20% Marketing Strategy +3 services20% Social Media Marketing15% Customer Service Outsourcing10% Video ProductionLocated in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy.
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
20% Compliance Consulting20% IT Strategy Consulting20% Internet & Technology Law +4 services10% AI Development10% Business Consulting10% IT Managed Services10% Sales OutsourcingDataGuard is an IT strategy consulting company. They were launched in 2018, and their services include IT strategy consulting and Internet & Technology Law.
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$10,000+$150 - $199 / hr10 - 49Hamburg, Germany
Services provided
10% Call Center Services20% Custom Software Development20% E-Commerce Development +3 services20% IT Managed Services20% Marketing Strategy10% CRM Consulting and SISoftware development company OnGoingMedia GmbH was established in 1998. The company offers Custom Software Development and E-Commerce Development, and is small.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
Services provided
10% Call Center Services20% CRM Consulting and SI20% Fulfillment +3 services20% Marketing Strategy20% Social Media Marketing10% Customer Service OutsourcingZENIT X is a Marketing Strategy company. They provide Marketing Strategy and Social Media Marketing and are in Stuttgart, Germany.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
40% Business Consulting20% Branding20% Marketing Strategy +2 services10% CRM Consulting and SI10% Sales OutsourcingEstablished in 2000, Batten & Company is a Business Consulting company. The team offers Business Consulting and Branding.
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UndisclosedUndisclosed10 - 49Kirchheim unter Teck, Germany
Services provided
10% Call Center Services20% Customer Service Outsourcing10% Back Office Outsourcing +6 services10% Business Consulting10% Corporate Training & Coaching10% IT Managed Services10% Pay Per Click10% Print Design10% Search Engine OptimizationMediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.
Read moreSee All Locations (2)Kirchheim unter Teck, Germany
Dettinger Str. 67-69
Kirchheim unter Teck, Germany 7323010 - 15
+49 7021 732900
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$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Services provided
65% Sales Outsourcing25% Marketing Strategy10% Other MarketingSee all 11 projectsS2M-group is a B2B lead generation and account-based marketing company that excels in providing tailored solutions for diverse industries. The company consistently receives commendations for its proactive and collaborative approach, with approximately 85% of reviews highlighting their ability to act as an integral part of the client's team. Most reviews also note their effective project management and high-quality lead generation capabilities.
Reviews mention Communicative
Clients have consistently praised S2M-group for their effective communication throughout projects. One client highlighted their commitment to maintaining open lines of communication via weekly reports and biweekly alignment calls, which ensured transparency and prompt responses to concerns. Another client noted their proactive approach in addressing project difficulties and providing timely feedback. Overall, the sentiment regarding S2M-group's communicative abilities is highly positive, with clients feeling well-informed and supported during their collaborations.-
Lead Generation for Software Company
5.0 May 22, 2023S2M's project management was effective, and they consistently communicated with us through bi-weekly alignment calls, weekly reports, and emails to ensure transparency throughout the project. Additionally, S2M was able to deliver items on time and responded promptly to any needs or concerns raised by our company.
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Lead Generation for Telecommunications Company
5.0 Mar 29, 2023Have a good communication with them through email and call, timely response and reposts. Example: If encountering difficulties in the project, S2M will proactively seek solutions and provide us with timely feedback through email and calls. S2M-group is good at communicating and can respond quickly when we ask them questions.
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Industry Experience
S2M-group has demonstrated strong expertise in lead generation across the Media, Telecommunications, IT Services, and FinTech industries. Clients highlight their effectiveness in generating qualified meetings and providing valuable market intelligence. The overall sentiment is positive, with many praising S2M-group for their proactive communication and alignment with client goals. Industries such as Media and Telecommunications particularly benefit from their targeted engagement strategies, while their services are also well-suited for companies in IT and FinTech seeking to enhance brand awareness and sales pipelines.
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Media Food & Beverages Other Industry Software Telecommunications IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight S2M-group's strong value for cost, with multiple reviews emphasizing their affordability and effective service delivery. For instance, a Tata Communications manager noted S2M's 'good value for cost,' while a project manager from a software company praised their 'great culture fit' and 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality and results achieved, such as generating numerous qualified leads and fostering a collaborative partnership.Was this helpful?
See All Locations (10)Berlin, Germany
1 Kemperplatz
Berlin, Germany 107852 - 5
+49 30 30808409
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$5,000+$100 - $149 / hrFreelancerBerlin, Germany
Services provided
60% Business Consulting20% Account-Based Marketing20% Sales OutsourcingLaunched in 2026, Studio Abisso is a Business Consulting company. The team provides Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
20% Branding20% Event Marketing20% Market Research +4 services10% Customer Service Outsourcing10% Logistics & Supply Chain Consulting10% Sales Outsourcing10% Warehousing & DistributionHeadquartered in Leipzig, Germany, FMS - Field Marketing + Sales Services is a small branding agency. Their services include Branding and Event Marketing.
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UndisclosedUndisclosed1,000 - 9,999Frankfurt am Main, Germany
Services provided
10% Call Center Services40% Other IT Consulting and SI10% Cloud Consulting & SI +4 services10% Cybersecurity10% IT Managed Services10% IT Strategy Consulting10% Unified Communications Consulting & SIColt Technology Services, an other IT consulting and SI company, is located in London, England and Amsterdam, Netherlands. Their services include other IT consulting and SI and Call Center Services.
Read moreSee All Locations (9)Frankfurt am Main, Germany
Gervinusstrasse 18-22
Frankfurt am Main, Germany 60322251 - 300
+49 69 566 060
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$1,000+Undisclosed50 - 249Hamburg, Germany
Services provided
15% Call Center Services30% Content Marketing30% Sales Outsourcing +2 services15% Search Engine Optimization10% BI & Big Data Consulting & SISee all 98 projectsAI bees is a lead generation and marketing company specializing in AI-driven outreach programs, particularly through LinkedIn and email messaging. Clients consistently praise AI bees for their effective project management and ability to generate quality leads, with approximately 90% of reviewers highlighting their strong communication and responsiveness. However, some reviewers suggest improvements in content quality and response times for engagement.
Industry Experience
AI Bees has demonstrated expertise across diverse industries, including healthcare, technology, finance, and marketing. Reviews highlight their strengths in lead generation, project management, and customer support, with clients appreciating their proactive communication and adaptability. The overall sentiment is positive, with specific praise for their ability to drive engagement and deliver measurable results. Industries such as software, automotive, and telecommunications have seen notable benefits, making AI Bees a suitable partner for businesses looking to enhance their outreach and lead management.
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Software IT Services Pharmaceuticals Human Resources Sports Consulting Advertising & marketing Healthcare Automotive Insurance Consumer Products Financial services Design Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness Other industries Energy & natural resources Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
AI Bees has received positive feedback regarding its overall cost and value for money. Clients frequently highlight the company's pricing as fitting their budgets while providing good value for the services rendered. For instance, one client noted, 'Pricing fit our budget' and another stated, 'Good value for cost.' Overall, the sentiment reflects a strong appreciation for the balance of cost and quality, with clients feeling they received effective lead generation services relative to their investment.Was this helpful?
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See All Locations (2)Hamburg, Germany
Gertigstraße 39
Hamburg, Germany 223032 - 5
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UndisclosedUndisclosed10,000+Nürnberg, Germany
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Nürnberg, Germany
Tullnaustraße 20
Nürnberg, Germany 904022001 - 5000
+49 911 9339 0
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UndisclosedUndisclosed2 - 9Düsseldorf, Germany
Services provided
30% Pay Per Click30% Social Media Marketing20% Sales Outsourcing +1 service20% Search Engine OptimizationSocial media marketing firm Bender Alpha is based in Düsseldorf, Germany. The team provides Social Media Marketing and Pay Per Click.
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$5,000+< $25 / hr50 - 249Massenbachhausen, Germany
Services provided
20% Call Center Services20% AI Development20% Business Consulting +4 services10% Custom Software Development10% Generative AI10% Low/No Code Development10% Web DesignIworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
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UndisclosedUndisclosedFreelancerFrankfurt am Main, Germany
Services provided
20% Email Marketing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingSocial media marketing company Sell By Lead GmbH offers Social Media Marketing and Email Marketing. They were founded in 2019.
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UndisclosedUndisclosedFreelancerMünchen, Germany
Services provided
20% AI Development20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Sales Outsourcing20% Social Media MarketingDemand Systems GmbH is a social media marketing firm. The München, Germany-based firm was launched in 2007. Their team provides Social Media Marketing and CRM consulting and SI.
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$1,000+< $25 / hr50 - 249München, Germany
Services provided
25% Call Center Services25% Back Office Outsourcing25% Data Annotation Services +1 service25% Finance & Accounting Outsourcing (FAO)Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 12 projectsScalemill is a company specializing in Contact Center Services, focusing on both inbound and outbound call handling, customer support, and telemarketing services. Reviews indicate a high level of satisfaction, with clients highlighting impressive project management and effective communication. Notably, 100% of reviewers appreciated their results-oriented approach and successful lead generation, while some suggested improvements in reporting and feedback speed.
Reviews mention Great team
Clients consistently commend ScaleMill for their exceptional teamwork and communication. One client highlighted the company's great culture and how team members support each other, ensuring smooth operations even in a colleague's absence. The client emphasized the effectiveness of daily communication and the trust established with ScaleMill's founding team. Overall, the sentiment reflects a strong appreciation for the collaborative efforts and dedication of ScaleMill's team in achieving project goals.-
Administration & Comms for Nonprofit
4.5 May 17, 2019We enjoy open communication from sides, and that's why we’ve achieved a lot together. ScaleMill has a great company culture. The specialists are always willing to help one another. If a team member is absent, their tasks are never affected as they are excellent at keeping each other updated.
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More responsive than most other service providers
Get in TouchScalemill is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (3)Berlin, Germany
Goslarer Platz 5
Berlin, Germany 105891
+13073571900
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List of the Top 7 Germany Call Center Companies & Voice Services
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
22.8/40.016.4/20 Reviews3.4/10 Clients & Experience3/10 Market PresenceService focus
40% Call Center Services45% Sales Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Nürnberg, Germany
Ability to deliver
20.1/40.016.2/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
100% Sales Outsourcing -
$10,000+Undisclosed2 - 9München, Germany
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
15% Call Center Services60% Sales Outsourcing25% Other -
Undisclosed$50 - $99 / hr2 - 9Hürth, Germany
Ability to deliver
20.1/40.016.4/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49München, Germany
Ability to deliver
24.4/40.017.2/20 Reviews3.6/10 Clients & Experience3.7/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+$100 - $149 / hr10 - 49Korntal-Münchingen, Germany
Ability to deliver
17.6/40.014.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+$150 - $199 / hr10 - 49München, Germany
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$10,000+Undisclosed1,000 - 9,999Dresden, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
65% Call Center Services10% Sales Outsourcing25% Other -
$5,000+Undisclosed10 - 49Köln, Germany
Ability to deliver
5.9/40.00/20 Reviews1.8/10 Clients & Experience4.1/10 Market PresenceService focus
5% Call Center Services50% Sales Outsourcing45% Other -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
29.1/40.016.6/20 Reviews7.8/10 Clients & Experience4.7/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Köln, Germany
Ability to deliver
4.4/40.00/20 Reviews0.3/10 Clients & Experience4.1/10 Market PresenceService focus
70% Call Center Services30% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
70% Call Center Services30% Other -
$5,000+Undisclosed2 - 9Bremen, Germany
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Teltow, Germany
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Call Center Services -
$1,000+$100 - $149 / hr2 - 9Oldenburg (Oldb), Germany
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49Pottum, Germany
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$25,000+Undisclosed10 - 49Lübeck, Germany
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
17% Call Center Services18% Sales Outsourcing65% Other -
$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Ability to deliver
7.8/40.00/20 Reviews4.8/10 Clients & Experience3/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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