Top Call Center Services & Voice Services in Germany
108 Companies
List of the Top Germany Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves GermanyServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 72 projectsSupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.
Reviews mention Proactive
The overall sentiment regarding SupportYourApp's proactive approach is highly positive. Clients consistently noted their responsiveness and adaptability, with one stating, 'The team is incredibly friendly and professional, making collaboration seamless.' Another remarked on their 'remarkable' ability to identify and address potential challenges before they arise. SupportYourApp's commitment to understanding client needs and their proactive communication style were highlighted across multiple reviews, affirming their effectiveness in maintaining high service quality and operational efficiency.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
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Customer Support Services for R&D Service Provider
5.0 Feb 3, 2024They had quick, professional, and proactive communication from the very start. Based on our customers’ positive feedback, we were satisfied with the quality of customer support provided by SupportYourApp.
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Customer Support for Gift & Accessories Brand
5.0 Jun 21, 2023They are responsive when things go awry, they are committed to the relationship succeeding, and they're proactive when we express concerns. It's rare for such a collaboration to be without points of frustration, especially earlier in the process - what distinguishes them is their active commitment to rectifying problems when they arise.
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Call Center Services for Meditation App
5.0 Jan 23, 2023Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. Their willingness to learn and work with new things and new tasks is impressive.
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Customer Support Services for B2B Software Development Firm
5.0 Jan 10, 2023They are always ready and willing to talk to us and to communicate with us and reach out proactively to check in regularly. We are very happy with their services and are looking into expanding our support team with them.
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9 of 10 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr250 - 999Serves GermanyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 12 projectsValoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.
Reviews mention Timely
The feedback regarding Valoris Center's timeliness is overwhelmingly positive. Clients noted that the team consistently delivers on time and meets their needs effectively. One client highlighted their 'stable and reliable service,' achieving a 95% SLA performance for phone support and 99% for email. Another client emphasized their 'flexibility' and prompt responses, contributing to a successful project with a 20% appointment setting success rate. Overall, the sentiment reflects trust in Valoris Center's commitment to timely service delivery.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023We calibrate every two weeks where we discuss our achievements (based on KPIs & Customer Satisfaction Survey). We also solve the punctual issue that appears. Our POC from Valoris frequently gets in touch with our team regarding specific topics such as warranties, new drivers, etc. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend Valoris Center for their exceptional customer service and consistent performance, achieving a 95% SLA on phone support and a 92% CSAT score. Clients appreciate their alignment with brand values and the ability to adapt during operational challenges. Notably, one client highlighted their role in boosting NPS scores. Suggestions for improvement include a more proactive approach in offering digital solutions and enhanced consultancy services. Overall, sentiment remains highly positive regarding their reliability and effectiveness.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their reliability, flexibility, and strong customer-focused approach, with notable performance in customer satisfaction metrics. Financial Services engagements particularly highlight their capacity to boost NPS scores and manage complex customer interactions effectively. In eCommerce and Automotive, they excel in lead management and appointment setting, showcasing their adaptability. Overall, Valoris is well-suited for projects requiring efficient customer support and engagement across diverse sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
10% Call Center Services20% Custom Software Development20% Customer Service Outsourcing +3 services20% Search Engine Optimization20% Translation10% Sales OutsourcingOutsourcing Bear is a software development company. The company is headquartered in Berlin, Germany. Their services include Custom Software Development and Search Engine Optimization.
Read moreSee All Locations (1)Berlin, Germany
Schlegelstraße 28
Berlin, Germany 10115+49.1525.1328275
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UndisclosedUndisclosed10,000+Barcelona, Spain
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Accra, Ghana
Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
Accra, Ghana101 - 150
+ 233 54 012 89 88
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves GermanyServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Significo for their timely project delivery and effective communication. A representative from Porsche Croatia highlighted their alignment in company values and good pricing, noting that all deliverables were met on schedule. Additionally, clients appreciated Significo's responsiveness to needs, which contributed to a positive overall experience. The sentiment is overwhelmingly positive, with clients expressing satisfaction despite the absence of specific measurable outcomes.Was this helpful?
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed2 - 9Düsseldorf, Germany
Services provided
30% Pay Per Click30% Social Media Marketing20% Sales Outsourcing +1 service20% Search Engine OptimizationSocial media marketing firm Bender Alpha is based in Düsseldorf, Germany. The team provides Social Media Marketing and Pay Per Click.
Read moreSee All Locations (1)Düsseldorf, Germany
Flachskampstraße 65
Düsseldorf, Germany 406271
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$5,000+< $25 / hr50 - 249Massenbachhausen, Germany
Services provided
20% Call Center Services20% AI Development20% Business Consulting +4 services10% Custom Software Development10% Generative AI10% Low/No Code Development10% Web DesignIworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
Read moreSee All Locations (3)Massenbachhausen, Germany
23 Vogelsangstraße
Massenbachhausen, Germany 7425210 - 15
+49 170 4085756
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UndisclosedUndisclosedFreelancerFrankfurt am Main, Germany
Services provided
20% Email Marketing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingSocial media marketing company Sell By Lead GmbH offers Social Media Marketing and Email Marketing. They were founded in 2019.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Sebastian-Kneipp-Straße 41
Frankfurt am Main, Germany 60439+49.695.0506.4180
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UndisclosedUndisclosedFreelancerMünchen, Germany
Services provided
20% AI Development20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Sales Outsourcing20% Social Media MarketingDemand Systems GmbH is a social media marketing firm. The München, Germany-based firm was launched in 2007. Their team provides Social Media Marketing and CRM consulting and SI.
Read moreSee All Locations (1)München, Germany
Guldeinstraße 44A
München, Germany 803391
+49.176.1884.4873
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$1,000+< $25 / hr50 - 249München, Germany
Services provided
25% Call Center Services25% Back Office Outsourcing25% Data Annotation Services +1 service25% Finance & Accounting Outsourcing (FAO)Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Nairobi, Kenya
23 Mogotio Road
Nairobi, Kenya201 - 250
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 9 projectsScalemill is a provider of comprehensive Contact Center Services, including Customer Support, Inbound and Outbound Call Center solutions. The company has received overwhelmingly positive feedback, with 100% of reviewers noting their impressive results-oriented approach and seamless communication. Clients particularly appreciate Scalemill's flexibility and the strong synergy created with their team, though some suggest improvements in reporting and feedback processes.
4 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Services Co
5.0 — Scalemill provides call center services for a financial services company. The team is responsible for calling leads to provide product information and tracking sales using the client's CRM. Read moreWas this helpful?
Industry Experience
Scalemill has demonstrated significant expertise in various industries, including Information Technology, Software, Financial Services, and Nonprofit sectors. Clients praised their agile approach, effective communication, and ability to meet sales goals consistently. In the IT and Software sectors, they excelled in lead generation and establishing client connections, while in Financial Services, they provided strong appointment-setting capabilities. The Nonprofit sector feedback highlighted their supportive culture and operational management. Overall, Scalemill is well-suited for clients in tech-driven and service-oriented industries.
Read All ReviewsSelect Industry to see insights
Information technology Software Financial services IT Services Business services NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Scalemill as offering good value for money, with multiple reviews highlighting their competitive pricing and effective service delivery. For instance, one client noted that Scalemill's pricing fit their budget while providing great value, leading to 100% achievement of targets. Another client emphasized their impressive results, stating that Scalemill exceeded expectations and delivered higher conversion rates than anticipated, showcasing the company's cost-effectiveness and commitment to quality.Was this helpful?
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List of the Top 6 Germany Call Center Companies & Voice Services
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
24.2/40.016.8/20 Reviews3.4/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
UndisclosedUndisclosed250 - 999Nürnberg, Germany
Ability to deliver
22.1/40.017/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Sales Outsourcing -
$10,000+Undisclosed2 - 9München, Germany
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services60% Sales Outsourcing25% Other -
Undisclosed$50 - $99 / hr2 - 9Hürth, Germany
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49München, Germany
Ability to deliver
25.7/40.017.2/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+$100 - $149 / hr10 - 49Korntal-Münchingen, Germany
Ability to deliver
18.6/40.014.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+Undisclosed10 - 49Köln, Germany
Ability to deliver
7.6/40.00/20 Reviews1.8/10 Clients & Experience5.9/10 Market PresenceService focus
5% Call Center Services50% Sales Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Köln, Germany
Ability to deliver
6.6/40.00/20 Reviews0.3/10 Clients & Experience6.3/10 Market PresenceService focus
70% Call Center Services30% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
30.2/40.016.8/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services60% Other -
$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Teltow, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$25,000+Undisclosed10 - 49Lübeck, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr10 - 49Pottum, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+< $25 / hr10 - 49München, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
17% Call Center Services18% Sales Outsourcing65% Other -
$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Ability to deliver
8.8/40.00/20 Reviews4.8/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other
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