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Top BPO Companies in Vancouver

Ratings Updated: April 25, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vancouver, Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Vancouver, Canada

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Transparent
The feedback indicates a strong sentiment of transparency from TechSpeed Inc. Clients appreciated their immediate communication regarding both positive and negative aspects of the project. One client specifically noted, "Their extremely transparent whether it be good or bad, they were able to communicate immediately," highlighting their effective handling of changes during the process. Overall, the sentiment reflects confidence in the company's open communication and commitment to client needs.

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vancouver, Canada

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Transparent
The overall sentiment regarding transparency in Connext Global Solutions is highly positive. Clients appreciate the clear and open communication throughout the recruitment process and project management. One client noted that the communication with Connext was 'very good and transparent,' highlighting their proactive and fair approach during challenges, such as the pandemic. This level of integrity and transparency has fostered strong client relationships and contributed to ongoing collaboration.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, reviews for Connext highlight their effective call center services, particularly for an entertainment company. Clients appreciate the positive feedback from guests and a notable reduction in complaints. The team is praised for timely delivery and an impressive hiring process, although suggestions for improved employee training were noted. Overall, the sentiment is highly positive, indicating strong alignment with client values and satisfaction with the results.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Appliance Repair Vancouver

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Burnaby, Canada

Services provided

80% Commercial Property Management

20% Customer Service Outsourcing

Appliance Repair Vancouver, a Commercial Property Management company, was founded in 2023. The team offers Commercial Property Management and Customer Service Outsourcing.
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Msquare Accutax

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Surrey, Canada

Services provided

40% Tax Law

35% Finance & Accounting Outsourcing (FAO)

25% Back Office Outsourcing

Msquare Accutax is a Tax Law company. Their small team of employees is located in Surrey, Canada and Junagadh, India. Their team focuses on Tax Law and Finance & Accounting Outsourcing (FAO).
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What are Featured Providers?
Remote CoWorker

4.8 183 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vancouver, Canada

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Well-organized projects
Clients have consistently praised Remote CoWorker for their well-organized project management and execution. For example, one client noted that tasks were completed on time with clear communication and proactive follow-up, enhancing workflow reliability. Another mentioned the team's ability to prioritize effectively, ensuring smooth operations without delays. Overall, the sentiment reflects high satisfaction with the team's organizational skills and their adaptability to client needs, contributing to improved efficiency and productivity across various projects.

VA Services for Construction & Real Estate Firm

5.0 Feb 6, 2022

They’re on top of everything; they accomplish all of their tasks. We communicate using Skype, WhatsApp, and more. They use RingCentral for calls.
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

Her project management has been excellent. She consistently delivers items on time and effectively prioritizes tasks. Whenever I have specific needs or adjustments, she responds promptly and adapts her approach to ensure everything aligns with our goals.
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Transcription, Billing & Verification for Medical Office

5.0 Aug 9, 2025

They were well organized for the interview and onboarding process and were able to provide me many candidates in a very short time period.
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Customer Service & Back Office Outsourcing for Therapy Clinic

5.0 Aug 13, 2025

They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
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Virtual Assistant Services for Plumbing Company

5.0 Feb 24, 2026

Mae’s project management was organized and dependable. She tracked requests as they came in, clarified requirements when needed, and prioritized tasks appropriately so work kept moving without things slipping through the cracks. Yes—she delivered items on time and was consistent about closing out tasks when she said she would. She responded quickly to my needs, handled ad hoc requests without friction, and adapted to shifting priorities while still keeping up with daily responsibilities.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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Industry Experience

Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Vancouver, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Vancouver, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Yin Executive Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

30% Back Office Outsourcing

30% Event Management

20% Sales Outsourcing +1 service

20% Web Design

Yin Executive Services, a Back Office Outsourcing company, was launched in 2020. The small team provides Back Office Outsourcing and Event Management.
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North Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

40% Social Media Marketing

20% Conversion Optimization

20% Pay Per Click +1 service

20% Sales Outsourcing

North Digital is a social media marketing agency launched in 2016. Their services include Social Media Marketing and Conversion Optimization.
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Scila Technologies Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Maple Ridge, Canada

Services provided

100% Document Digitization & Management

Scila Technologies Inc is a Document Digitization & Management company. The Maple Ridge, Canada-based agency was established in 2011. Their services include Document Digitization & Management.
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Prestige Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Vancouver, Canada

Services provided

20% Mobile & App Marketing

15% Call Center Services

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

In Vancouver, Canada, Prestige Marketing is a small Mobile & App Marketing company. Their services include Mobile & App Marketing and Call Center Services.
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MacColla Consulting

Not yet reviewed

$1,000+

$50 - $99 / hr

Freelancer

Vancouver, Canada

Services provided

40% Corporate Training & Coaching

30% Business Consulting

20% Customer Service Outsourcing +1 service

10% Financial Consulting

MacColla Consulting is a Corporate Training & Coaching company. They focus on Corporate Training & Coaching and Business Consulting and were launched in 2020.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Vancouver, Canada

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.

Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client reviews for MarKam Solutions reflect a strong overall sentiment of satisfaction, highlighting their exceptional project management and adaptability. Clients praised their proactive communication and ability to tailor solutions to specific needs, with one noting a 50% increase in lead generation and a 35% improvement in conversion rates. The consistent delivery of tasks on time and the personal approach taken by MarKam Solutions were also emphasized, with no significant areas for improvement mentioned by any reviewer.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Vancouver, Canada

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Efficient
Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Vancouver, Canada

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Big Outsource, highlighting significant improvements in operational efficiency and client satisfaction. For instance, one CEO noted a 17% increase in content engagement and recovered 10 hours weekly for strategic tasks. Another client experienced a 40% reduction in appointment scheduling turnaround time and a 30% surge in customer satisfaction ratings. Overall, feedback emphasizes Big Outsource's professionalism, adaptability, and commitment to client success, establishing them as a valuable partner.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

The measurable outcomes from our collaboration with Big Outsource have been nothing short of exceptional. First and foremost, our customer satisfaction ratings have shown a significant increase since partnering with them. Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents.
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Virtual Assistant for IT Co

5.0 Jun 12, 2025

Within the first month, I saw a 40% decrease in client turnaround time for appointment scheduling. Missed tasks dropped to nearly zero thanks to daily updates and organized reminders. I recovered approximately 10–12 hours of productive time weekly, which I could reinvest into business growth.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Virtual Squirrel Business Support Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

15% Accounting

15% Back Office Outsourcing

15% Event Management +4 services

15% Graphic Design

15% Social Media Marketing

15% Web Design

10% Video Production

Social media marketing firm Virtual Squirrel Business Support Services offers Social Media Marketing and Web Design. They were launched in 2017.
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Gaginang Consulting

Not yet reviewed

$1,000+

$100 - $149 / hr

Freelancer

Burnaby, Canada

Services provided

40% Business Consulting

20% Content Marketing

10% Digital Strategy +4 services

10% Marketing Strategy

10% Sales Outsourcing

5% Event Marketing

5% Social Media Marketing

Founded in 2021, Gaginang Consulting is a Business Consulting company. The small team provides Business Consulting and Content Marketing.
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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Vancouver, Canada

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Open to feedback
The overall sentiment regarding Remote Team Solutions' openness to feedback is highly positive. Clients appreciate their accessibility and willingness to adapt to specific needs. One client noted, 'They actually listen and present great solutions,' highlighting their responsiveness. Additionally, the collaborative nature of the recruitment process, where clients are involved in interviews, further emphasizes their commitment to client input. While there may be slight delays in recruitment, the quality of service is deemed worth the investment.

HR Services for IT Consulting Firm

5.0 Aug 29, 2022

They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Remote Team Solutions highlights their effective project management and ability to deliver quality outcomes. A client noted that their team expedited policy issuance while maintaining high standards. They appreciated the flexibility in managing their team and reported satisfaction with communication methods. Overall, sentiment is positive, with the client expressing no significant areas for improvement, indicating confidence in Remote Team Solutions' capabilities.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Select Industry to see insights

Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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View projects from:

United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Lead Generators International®

4.9 14 reviews

$10,000+

$50 - $99 / hr

10 - 49

Langley, Canada

Services provided

65% Call Center Services

15% Sales Outsourcing

10% Email Marketing +1 service

10% Market Research

Lead Generators International® is a lead generation company that specializes in outbound marketing services, including cold calling, email campaigns, and lead qualification. Across their reviews, clients frequently commend their customized approach to meeting specific objectives and their ability to deliver results, with a significant number of reviews noting their successful lead generation outcomes and effective project management. Approximately 95% of the feedback is positive, highlighting their strong communication and tailored strategies.

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Reviews mention Flexible
Lead Generators International® received positive feedback regarding their flexibility, as highlighted by multiple clients. One client noted their team's responsiveness and ability to adapt to specific needs, stating, 'they were very flexible in terms of delivery.' Another emphasized their project manager's consistent communication and adaptability throughout the engagement. Overall, the sentiment reflects a strong appreciation for the company's capacity to adjust their approach to meet client requirements effectively.

Lead Generation for Medical Device Company

5.0 Oct 6, 2020

Their ability to get back to me within reasonable periods of time and address everything very quickly. They were very flexible in terms of delivery, and his team was responsive to him and him in turn to me. That was primarily the reason I worked with them for the third time.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Lead Generators International® for their competitive pricing and strong value for money. For instance, one client noted the company's services fit their budget while delivering good value, resulting in significant lead generation successes. Another client mentioned spending approximately $35,000 CAD, yielding 300-400 leads as a direct result of their collaboration. Overall, clients express satisfaction with the company's transparency, effective project management, and the tangible results achieved relative to their investment.
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View projects from:

Vancouver, British Columbia (5) Victoria, British Columbia (2) Calgary, Alberta (1) Burnaby, British Columbia (1) Toronto, Ontario (1) Williams Lake, British Columbia (1)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in Vancouver commend Lead Generators International® for their tailored approach to lead generation, including cold calling, appointment setting, and market expansion. They emphasize the team's integrity, project management transparency, and consistent delivery of targets, making them a trusted partner for complex, industry-specific projects.
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HRx Technology

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vancouver, Canada

Services provided

40% Business Consulting

30% Corporate Training & Coaching

20% Market Research +1 service

10% Back Office Outsourcing

HRx Technology is a Business Consulting company. Their small team is based in Vancouver, Canada and offers Business Consulting and Corporate Training & Coaching. The firm was founded in 2016.
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Spectos GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Vancouver, Canada

Services provided

40% HR Consulting

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing +1 service

20% Market Research

HR Consulting company Spectos GmbH is headquartered in Vancouver, Canada and Dresden, Germany. They focus on HR Consulting and Market Research and were founded in 2001.
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DAMgood Transcribing

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

North Vancouver, Canada

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Document Digitization & Management +2 services

20% Market Research

20% Transcription

DAMgood Transcribing is a Market Research company. Their team is in North Vancouver, Canada. The firm offers Market Research and Back Office Outsourcing.
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Navona Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

75% Affiliate Marketing

25% Sales Outsourcing

Navona Media is a small Affiliate Marketing company based in Vancouver, Canada. The team offers Affiliate Marketing and Sales Outsourcing.
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Faeb Crunch Private Limited

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vancouver, Canada

Services provided

20% Market Research

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Faeb Crunch Private Limited is a Market Research company founded in 2018. The team provides Market Research and Social Media Marketing.
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Cindy Ferrie and Associates

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

20% Branding

20% Pay Per Click

20% Public Relations +2 services

20% Sales Outsourcing

20% Social Media Marketing

Cindy Ferrie and Associates, a branding company, is headquartered in Vancouver, Canada. Founded in 2009, the team provides Branding and Public Relations.
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Green Machine Shredding

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Surrey, Canada

Services provided

100% Document Digitization & Management

Green Machine Shredding is a small Surrey, Canada-based Document Digitization & Management company. The team focuses on Document Digitization & Management.
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INFOShred

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Maple Ridge, Canada

Services provided

100% Document Digitization & Management

Founded in 2014, INFOShred is a Document Digitization & Management company. Their team specializes in Document Digitization & Management.
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Global Reach Advertising

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Vancouver, Canada

Services provided

20% Branding

15% Call Center Services

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

Branding firm Global Reach Advertising is in Vancouver, Canada. Their services include Branding and Call Center Services.
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Quality Lead Generation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Langley Township, Canada

Services provided

20% Graphic Design

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Design

Quality Lead Generation is a social media marketing agency. The Langley Township, Canada-based agency was established in 2008. Their team offers Social Media Marketing and Pay Per Click.
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Personal Touch

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Langley City, Canada

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Customer Service Outsourcing

Personal Touch, a Back Office Outsourcing company, was launched in 1982. The agency offers Back Office Outsourcing and Call Center Services.
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Coastal Docs Ltd.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

60% Document Digitization & Management

40% Back Office Outsourcing

Coastal Docs Ltd. Is a small Vancouver, Canada-based Document Digitization & Management company. The team focuses on Document Digitization & Management and Back Office Outsourcing.
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Virtual Assistant Canada

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Vancouver, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +2 services

10% IT Managed Services

10% Web Design

Virtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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RateHonk

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Surrey, Canada

Services provided

20% Audio Production

20% Back Office Outsourcing

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

RateHonk is a SEO services firm established in 2024. The company provides Search Engine Optimization and Pay Per Click, and is small.
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General Billing Solutions Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

50% Finance & Accounting Outsourcing (FAO)

25% Back Office Outsourcing

25% Customer Service Outsourcing

General Billing Solutions Inc is a small Finance & Accounting Outsourcing (FAO) company in Vancouver, Canada. The team offers Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Maharlika Services LTD

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

100% Back Office Outsourcing

Maharlika Services LTD is a Back Office Outsourcing company. Based in Vancouver, Canada, the company was launched in 2001. Their team provides Back Office Outsourcing.
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eScan Data

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Canada

Services provided

100% Document Digitization & Management

Headquartered in Richmond, Canada, eScan Data is a Document Digitization & Management company. Their services include Document Digitization & Management.
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Sempix Photo Scanning Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

100% Document Digitization & Management

Founded in 2015, Sempix Photo Scanning Services is a Document Digitization & Management company. The team offers Document Digitization & Management and is in Vancouver, Canada.
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Great Work Online

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abbotsford, Canada

Services provided

25% Back Office Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +3 services

15% Business Consulting

10% Web Design

10% Web Development

Great Work Online is a small Abbotsford, Canada-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Search Engine Optimization.
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Tiny Tomato Design

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vancouver, Canada

Services provided

20% Branding

20% Content Marketing

20% Print Design +2 services

20% Sales Outsourcing

20% Web Design

Tiny Tomato Design is a small branding firm established in 2018. Their services include Branding and Content Marketing.
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