Top Call Center Services & Voice Services in Vancouver
33 Companies
List of the Top Vancouver Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Vancouver, CanadaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
Read Full Review -
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Vancouver, CanadaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Communicative
The sentiment regarding Helpware's communication is overwhelmingly positive. Clients consistently highlight their outstanding communication skills and the proactive approach taken by the team. For instance, one client noted, "Their communication skills are outstanding, and their project management process is good." Another remarked on Helpware's effectiveness in maintaining clarity, stating, "Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do." Overall, clients express high satisfaction with Helpware's communicative efforts.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
Read Full Review -
Call Center Services for Nonprofit Organization
5.0 Jun 2, 2021We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
Read Full Review -
BPO for Meditation App Business
5.0 Nov 9, 2020Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. Their communication is impressive. The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do.
Read Full Review -
Call Center Services for Professional Services Company
5.0 Sep 24, 2020They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations. There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient.
Read Full Review -
Staff Augmentation for Marketing Agency
4.5 Feb 20, 2020We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. We have regular meetings with our project manager to stay in sync.
Read Full Review
Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Vancouver, CanadaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Flexible
The feedback regarding Select VoiceCom highlights their notable flexibility in project management. Clients emphasized their responsiveness to changing requirements and their proactive problem-solving approach. For instance, one client praised their ability to swiftly address challenges and implement effective solutions, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for Select VoiceCom's adaptability and dedication to client satisfaction, contributing significantly to the success of their campaigns.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025Yes, very flexible and agile to help continue to optimize and create efficiencies for the campaign.
Read Full Review
Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Vancouver, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +2 services5% BI & Big Data Consulting & SI5% Market ResearchSee all 1 projectsAgents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
Industry Experience
Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
Read All ReviewsSelect Industry to see insights
GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.Was this helpful?
-
Undisclosed< $25 / hr10 - 49North Vancouver, Canada
Services provided
40% Back Office Outsourcing40% Data Annotation Services10% Email Marketing +1 service10% Sales OutsourcingSee all 4 projectsLeadLancer.io is a lead generation company specializing in creating targeted B2B lead lists and databases. Reviewers consistently praise their responsiveness, communication skills, and ability to exceed expectations, with 100% positive feedback. Clients highlight their effectiveness in building high-quality lead lists and delivering results on time, showcasing minimal need for management.
Industry Experience
LeadLancer.io showcases strong performance across various industries, including Consulting, Education, and Financial Services. Clients commend their expertise in lead generation, high-quality deliverables, and effective communication. In Consulting, they provide targeted demographic insights, enhancing lead quality. In Education, their B2B lists drive sales successfully, while in Financial Services, they create extensive client databases. Overall, the sentiment is highly positive, indicating LeadLancer.io as a reliable partner for companies seeking tailored lead generation solutions.
Read All ReviewsSelect Industry to see insights
Consulting Education Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LeadLancer.io is recognized for providing excellent value for money, with several clients highlighting the high quality of leads generated relative to the cost. One CEO noted the 'good value for cost,' while another COO emphasized the 'very high quality' of the lists produced, leading to increased sales. Overall sentiment reflects satisfaction with the cost-effectiveness and thoroughness of their services, with clients expressing appreciation for timely delivery and responsive communication.Was this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Clients in Vancouver commend LeadLancer.io for their expertise in global data entry and lead generation, delivering substantial results like a large potential client database. The team is noted for their helpfulness and excellent communication, making complex projects smooth.Read Local ReviewsWas this helpful?
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Vancouver, CanadaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Great team
Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.-
Virtual Agent Dev for Omnichannel Support Solutions Co
5.0 Feb 22, 2024I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.
Read Full Review
Was this helpful?
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Vancouver, CanadaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Easy to work with
Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
Read Full Review
Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Vancouver, CanadaServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.
Reviews mention Efficient
The overall sentiment regarding efficiency in client feedback for SupportYourApp is highly positive. Clients consistently highlighted the team's reliability and timely responses, noting that issues were handled efficiently. For instance, one client praised the agents for consistently delivering on time and managing inquiries with minimal involvement required from their side. Another client emphasized the smooth integration and quick ramp-up of agents, showcasing their ability to adapt swiftly to project needs. Overall, clients expressed satisfaction with the team's professionalism and effective communication.-
Customer Support Services for B2B Software Development Firm
5.0 Jan 10, 2023We had an in-house team previously and they were excellent, so we were concerned that an outsourced team wouldn't have the depth of experience required - however, they have maintained the excellent level of user feedback we were getting before, and are always being complimented by customers on how quickly and efficiently they resolve issues. This has enabled us to free up the previous in-house team members to take on other roles in the business, so a massive win-win.
Read Full Review -
Support for Video-Based Health & Wellness Monitor
5.0 Nov 15, 2021It is very efficient. The team and our Delivery Manager are always ready to help us. We are also very open to the team asking for our expertise. We are very glad to help them out any way we can, and they are very eager to learn new things and become better for our customers.
Read Full Review -
Customer Support Services for SaaS Company
4.5 Aug 5, 2021Their ability and willingness to talk, listen, share and do everything to make us comfortable and at the same time be efficient for our business is truly stunning.
Read Full Review -
BPO Services for Marketing Platform
5.0 May 5, 2021We see more and more positive reviews from customers regarding not only the speed but also the efficiency of our team! It is now very effective - we found our common ground in order to have both sections happy!
Read Full Review -
Presales & Customer Support for AI Language Platform
5.0 Apr 15, 2020Their ability to deliver is great as well. They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.
Read Full Review
Was this helpful?
Industry Experience
SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Sales OutsourcingSee all 1 projectsKoala Customer Care is a Customer Support Services company specializing in handling inbound and outbound call center tasks, including call handling and telephonic support. With overwhelmingly positive feedback, clients appreciate their organizational skills and adaptability, noting significant time and cost savings. The seamless management and continuous improvement ethos are highlighted, with 100% satisfaction reported in the review provided.
Industry Experience
Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
Read All ReviewsSelect Industry to see insights
Beauty & CosmeticsWas this helpful?
1 of 1 Vancouver-based review is 5 stars$200,000 – $999,999 avg. project cost for Call Center Services services in VancouverRead Similar ReviewsVancouver-based Call Center Services project highlight
Customer Service Outsourcing for Beauty Salon
5.0 — A salon owner hired Koala Customer Care for customer service outsourcing. The team from Koala Customer Care takes phone calls, schedules appointments, returns phone calls, and works to fill in Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Vancouver-based clients praise Koala Customer Care for their organized, reliable customer service, handling calls and scheduling for salons efficiently. Their proactive training and problem-solving approach have significantly saved time and money, making them a trusted partner for ongoing, complex customer support projects.Read Local ReviewsWas this helpful?
-
$100,000+$300+ / hr2 - 9Burnaby, Canada
Services provided
20% Account-Based Marketing20% Conversion Optimization20% Digital Strategy +2 services20% Pay Per Click20% Sales OutsourcingSee all 1 projectsIgnite Marketing is a digital marketing agency specializing in ads management and SEO consultancy. The company is praised for its customer-centric approach, with 100% positive feedback highlighting their transparency, outstanding project management, and noticeable improvements in conversions and lead quality. Their expertise in various paid media channels and commitment to client success are frequently noted by reviewers.
Industry Experience
Ignite Marketing has demonstrated expertise primarily in the software industry, particularly as a digital marketing partner for independent software vendors like those utilizing Microsoft Dynamics 365. Clients have praised their customer-centric approach, effective project management, and impressive lead generation results, including a 283% increase in conversions. Overall sentiment reflects strong satisfaction with their ability to optimize digital marketing strategies, making them a suitable partner for software vendors seeking scalable growth and enhanced online visibility.
Read All ReviewsSelect Industry to see insights
Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ignite Marketing's excellent value for money, noting that their pricing aligns well with budgets while delivering substantial results. One client emphasized that Ignite's pricing fit their budget and provided good value for the cost, leading to a 283% increase in conversions. Overall, the sentiment reflects satisfaction with the company's commitment to quality and customer-centric approach, reinforcing their reputation as a cost-effective marketing partner.Was this helpful?
-
$1,000+< $25 / hr50 - 249Vancouver, Canada
Services provided
100% Call Center ServicesMetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Vancouver, Canada
Services provided
30% Call Center Services30% Sales Outsourcing20% Digital Strategy +3 services10% Staffing5% Back Office Outsourcing5% Social Media MarketingCall center company InfusedBrullen BPO Corporation is in Vancouver, Canada. They provide Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Vancouver, Canada
Services provided
20% Call Center Services30% Back Office Outsourcing20% Sales Outsourcing +3 services10% Email Marketing10% Search Engine Optimization10% Web DesignProspect Solutions is a Back Office Outsourcing company. They are in Vancouver, Canada and have small team. They specialize in Back Office Outsourcing and Call Center Services.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Vancouver, CanadaServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Great team
Clients consistently commend Simply Contact for their exceptional team performance, highlighting their ability to effectively manage customer interactions across multiple platforms. One client noted the team's impressive customer service, stating they consistently solved problems proactively and exceeded expectations. The professional approach of the management, particularly Anna, was also appreciated. Overall, the sentiment reflects a strong endorsement of Simply Contact's team and their commitment to meeting project goals.-
Customer Service Outsourcing for CRM Consulting Company
5.0 Dec 8, 2023What has really impressed us about Simply Contact is their amazing customer service team. They could easily manage different ways of communicating with customers, like phone, email, and social media, and they were consistently good at it. They were also really good at solving problems before they became bigger issues, and always went above and beyond to make sure customers were happy.
Read Full Review
Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Serves Vancouver, CanadaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Vancouver, CanadaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Experienced
The feedback reflects a highly positive sentiment towards Valoris Center, emphasizing their extensive experience and professional team. The Customer Experience Manager highlighted their effective lead management and customer satisfaction surveys, which significantly improved service quality and client loyalty. Clients appreciated the real-time communication and customization of solutions. While initial operational shifts posed challenges, the partnership was successfully calibrated, showcasing Valoris as a reliable and knowledgeable partner in enhancing customer experiences.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023The previous experience and knowledge of Valoris Center, along with their professional team, were most impressive. Their willingness to customize the solution for us was also noteworthy.
Read Full Review
Was this helpful?
Industry Experience
Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products RetailWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
Services provided
25% Call Center Services25% Cybersecurity25% IT Managed Services +2 services15% Cloud Consulting & SI10% Customer Service OutsourcingBased in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Burnaby, Canada
Services provided
50% Call Center Services50% AccountingFLG FrontLine Group is an Accounting and call center. In Burnaby, Canada, the company was launched in 2015. Their services include Accounting and Call Center Services.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Vancouver, CanadaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves Vancouver, CanadaServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
View projects from:
Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
$5,000+Undisclosed10 - 49Serves Vancouver, CanadaServices provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
Read more -
UndisclosedUndisclosed10 - 49Vancouver, Canada
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingLaunched in 2011, Predictable Revenue™ Inc. Is a telephone answering service. The company specializes in Call Center Services and Sales Outsourcing, and is small.
Read more -
$25,000+Undisclosed10 - 49Vancouver, Canada
Services provided
30% Account-Based Marketing30% Demand Generation Marketing20% Sales Outsourcing +2 services10% AI Development10% Email MarketingLeadosaurus is a Demand Generation Marketing company launched in 2021. The small team offers Demand Generation Marketing and Account-Based Marketing.
Read more -
$1,000+Undisclosed10 - 49Langley, Canada
Services provided
80% Sales Outsourcing10% Content Marketing10% Search Engine OptimizationSee all 16 projectsFiveRings Marketing is a lead generation and business development company, excelling in securing qualified meetings and optimizing digital marketing strategies. Reviews consistently highlight their reliable project management and responsiveness. Approximately 90% of reviews praise their proactive communication and commitment to client success, emphasizing their ability to deliver and exceed expectations.
Industry Experience
FiveRings Marketing has demonstrated expertise across multiple industries including IT, consulting, healthcare, business services, and software. Clients widely commend their effective lead generation, lead nurturing, and project management capabilities. Overall sentiment is highly positive, with reviewers highlighting their transparency, responsiveness, and ability to adapt strategies based on client needs. Businesses in technology-oriented sectors and consulting appear particularly well-matched, benefiting from FiveRings’ targeted outreach and tailored marketing strategies.
Read All ReviewsSelect Industry to see insights
Information technology Consulting Business services Healthcare Human Resources Software IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
FiveRings Marketing is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fit their budgets while delivering impressive results, such as booking numerous qualified meetings and generating significant contracts. For instance, one client highlighted landing a $32,000 contract within four months, while another emphasized the affordability of their services compared to the quality received. Overall, sentiment regarding their pricing and value proposition is overwhelmingly positive.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Vancouver-based FiveRings Marketing excels in B2B lead generation and sales strategies, helping clients expand networks and close profitable deals. Their organized, tech-driven approach delivers measurable results quickly, with clients praising their understanding of niche markets and effective digital methods.Read Local ReviewsWas this helpful?
-
$10,000+$300+ / hr10 - 49North Vancouver, Canada
Services provided
10% Blockchain10% Branding10% E-Commerce Development +7 services10% Graphic Design10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentConcord Media is a branding firm. They are headquartered in North Vancouver, Canada, and their services include Branding and Marketing Strategy.
Read more -
$1,000+< $25 / hr1,000 - 9,999Vancouver, Canada
Services provided
15% Call Center Services50% Translation10% Customer Service Outsourcing +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
Read more -
Undisclosed< $25 / hr10 - 49Surrey, Canada
Services provided
10% Call Center Services20% E-Commerce Development20% Web Design +5 services10% ERP Consulting and SI10% Graphic Design10% Mobile App Development10% Search Engine Optimization10% Web DevelopmentNv it experts, a web design company, is located in Union City, California and New Delhi, India. They focus on Web Design and E-Commerce Development and were launched in 2021.
Read more -
UndisclosedUndisclosed10 - 49Vancouver, Canada
Services provided
40% Back Office Outsourcing20% Accounting20% E-Commerce Development +1 service20% Sales OutsourcingBaseline Payments is a Back Office Outsourcing company. The Vancouver, Canada-based firm was established in 2012. Their team focuses on Back Office Outsourcing and E-Commerce Development.
Read more -
UndisclosedUndisclosed10 - 49Vancouver, Canada
Services provided
20% Conversion Optimization20% Ecommerce Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingRely Digital is a social media marketing firm based in Vancouver, Canada. They specialize in Social Media Marketing and Conversion Optimization and were founded in 2018.
Read more -
UndisclosedUndisclosed2 - 9Vancouver, Canada
Services provided
40% Social Media Marketing20% Conversion Optimization20% Pay Per Click +1 service20% Sales OutsourcingNorth Digital is a social media marketing agency launched in 2016. Their services include Social Media Marketing and Conversion Optimization.
Read more -
$5,000+$100 - $149 / hr10 - 49Vancouver, Canada
Services provided
15% Call Center Services20% Mobile & App Marketing15% Email Marketing +5 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI DesignIn Vancouver, Canada, Prestige Marketing is a small Mobile & App Marketing company. Their services include Mobile & App Marketing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49New Westminster, Canada
Services provided
35% Call Center Services35% Funding & Investment30% Back Office OutsourcingHeadquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
Read more -
$1,000+$100 - $149 / hrFreelancerBurnaby, Canada
Services provided
40% Business Consulting20% Content Marketing10% Digital Strategy +4 services10% Marketing Strategy10% Sales Outsourcing5% Event Marketing5% Social Media MarketingFounded in 2021, Gaginang Consulting is a Business Consulting company. The small team provides Business Consulting and Content Marketing.
Read more -
UndisclosedUndisclosedFreelancerVancouver, Canada
Services provided
60% Back Office Outsourcing40% Sales OutsourcingVitalBar, a small Back Office Outsourcing company, is in Vancouver, Canada. Their services include Back Office Outsourcing and Sales Outsourcing.
Read more -
$10,000+$50 - $99 / hr10 - 49Langley, Canada
Services provided
65% Call Center Services15% Sales Outsourcing10% Email Marketing +1 service10% Market ResearchSee all 14 projectsLead Generators International® is a company specializing in outbound call center and telemarketing services, generating leads and expanding client networks. Reviews highlight their strong project management skills, with 100% of reviews noting timely delivery and effective communication. Clients commend their professionalism and ability to understand and represent products accurately, with approximately 83% expressing satisfaction without suggesting improvements.
Industry Experience
Lead Generators International® demonstrates expertise in various sectors, including Construction, Healthcare, Consulting, Financial Services, and Manufacturing. Reviews indicate a strong performance in lead generation, with clients praising their tailored approach, effective communication, and adaptability to specific industry needs. Particularly, businesses in Construction and Healthcare noted significant lead acquisition success, while those in Financial Services and Consulting highlighted strong ROI and project management. Overall, sentiment across industries is overwhelmingly positive, making them a strong choice for companies seeking reliable lead generation services.
Read All ReviewsSelect Industry to see insights
Construction Other Industry Consulting Engineering Transportation Financial services Manufacturing Healthcare IT Services Consumer ProductsWas this helpful?
View projects from:
Was this helpful?
4 of 5 Vancouver-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in VancouverRead Similar ReviewsVancouver-based Call Center Services project highlight
Dealer Outreach for Electric Mobility Company
5.0 — An electric mobility company wanted to build a network of dealerships in the USA and Canada. They partnered with Lead Generators International® to help attract approximately 800 dealers Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Vancouver clients appreciate Lead Generators International® for their effective outreach, strategic market insights, and reliable project execution. Their services span from customer surveys to dealer network expansion, with a focus on professionalism, accountability, and exceeding expectations in generating valuable leads and new business opportunities.Read Local ReviewsWas this helpful?
-
UndisclosedUndisclosed2 - 9Vancouver, Canada
Services provided
75% Affiliate Marketing25% Sales OutsourcingNavona Media is a small Affiliate Marketing company based in Vancouver, Canada. The team offers Affiliate Marketing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Vancouver, Canada
Services provided
20% Market Research20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingFaeb Crunch Private Limited is a Market Research company founded in 2018. The team provides Market Research and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Vancouver, Canada
Services provided
30% Back Office Outsourcing30% Event Management20% Sales Outsourcing +1 service20% Web DesignYin Executive Services, a Back Office Outsourcing company, was launched in 2020. The small team provides Back Office Outsourcing and Event Management.
Read more -
UndisclosedUndisclosed2 - 9Vancouver, Canada
Services provided
20% Branding20% Pay Per Click20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingCindy Ferrie and Associates, a branding company, is headquartered in Vancouver, Canada. Founded in 2009, the team provides Branding and Public Relations.
Read more -
$5,000+$100 - $149 / hrFreelancerVancouver, Canada
Services provided
15% Call Center Services20% Branding15% Email Marketing +5 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI DesignBranding firm Global Reach Advertising is in Vancouver, Canada. Their services include Branding and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Langley Township, Canada
Services provided
20% Graphic Design20% Pay Per Click20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DesignQuality Lead Generation is a social media marketing agency. The Langley Township, Canada-based agency was established in 2008. Their team offers Social Media Marketing and Pay Per Click.
Read more -
$1,000+< $25 / hr50 - 249Langley City, Canada
Services provided
40% Call Center Services40% Back Office Outsourcing20% Customer Service OutsourcingPersonal Touch, a Back Office Outsourcing company, was launched in 1982. The agency offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Surrey, Canada
Services provided
20% Audio Production20% Back Office Outsourcing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationRateHonk is a SEO services firm established in 2024. The company provides Search Engine Optimization and Pay Per Click, and is small.
Read more -
$1,000+< $25 / hr2 - 9Vancouver, Canada
Services provided
30% Call Center Services40% Back Office Outsourcing10% Customer Service Outsourcing +2 services10% IT Managed Services10% Web DesignVirtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Vancouver, Canada
Services provided
20% Branding20% Content Marketing20% Print Design +2 services20% Sales Outsourcing20% Web DesignTiny Tomato Design is a small branding firm established in 2018. Their services include Branding and Content Marketing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 4 Vancouver Call Center Companies & Voice Services
-
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.1/40.014.6/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
Undisclosed< $25 / hr10 - 49North Vancouver, Canada
Ability to deliver
24.6/40.016.2/20 Reviews3.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Surrey, Canada
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$100,000+$300+ / hr2 - 9Burnaby, Canada
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Vancouver, Canada
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr50 - 249Vancouver, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$1,000+< $25 / hr2 - 9Vancouver, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Burnaby, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Vancouver, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Sales Outsourcing30% Other -
$25,000+Undisclosed10 - 49Vancouver, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.3/40.017/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+$300+ / hr10 - 49North Vancouver, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Vancouver, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other -
Undisclosed< $25 / hr10 - 49Surrey, Canada
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Vancouver, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Vancouver, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Vancouver, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr10 - 49Vancouver, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get personalized agency matches based on your project goals.