Top BPO Companies in Toronto

Ratings Updated: February 3, 2026

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15 Leaders 15 Contenders

224 Companies

Country: Canada

Province: Ontario

City: Toronto

List of the Top Toronto BPO Services

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Toronto, Canada

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Well-organized projects
Clients consistently praise TechSpeed LLC for their well-organized project management, highlighting their efficiency and accuracy in handling complex data entry tasks. One client noted that Techspeed completed a challenging project involving nearly 5,000 entries within strict time constraints, emphasizing the team's effective communication and proactive issue resolution. The overall sentiment reflects a high level of satisfaction, with clients commending Techspeed's commitment to perfection and their impressive organizational capabilities.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

We had a single point of contact who kept things clear and organized.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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United States (15) Canada (1)
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention High-quality work
Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

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Grapevine Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Whitby, Canada

Services provided

15% Conversion Optimization

15% Search Engine Optimization

10% Branding +6 services

10% Content Marketing

10% Ecommerce Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

Conversion Optimization company Grapevine Media is located in Whitby, Canada. Founded in 2016, the team specializes in Conversion Optimization and Search Engine Optimization.
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D-SOL Media Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Burlington, Canada

Services provided

20% Mobile & App Marketing

15% Call Center Services

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

D-SOL Media Marketing is a Mobile & App Marketing company. Located in Burlington, Canada, the team provides Mobile & App Marketing and Call Center Services.
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Great project management
Clients consistently praised Remote CoWorker for their exceptional project management skills. One client highlighted the impressive communication from their project manager, stating she provided weekly productivity charts and was always available to discuss issues. Another client noted their VA's ability to prioritize tasks effectively and deliver on time, enhancing overall efficiency. The sentiment across reviews is overwhelmingly positive, with clients expressing satisfaction in timely deliveries and proactive responses to needs.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Book Editing for Executive Coaching & Book Publishing Firm

5.0 Jun 24, 2024

They showcase great project management and are very timely.
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Lead Gen & Email Marketing for Web Dev & Design Agency

4.5 May 30, 2024

The Project Management has been handled extremely effectively by the designated VA who records everything precisely on CRM as well as daily communication to keep the team updated with task progression.
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Virtual Assistant Services for Events Production Company

5.0 Jul 19, 2023

Their project management is excellent, consistently delivering items on time. They are responsive and attentive to our needs throughout the process.
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Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Toronto, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

Savannah, GA

4 Cedar Cove
Savannah, GA 31410
1

4783064144

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Greentec

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cambridge, Canada

Services provided

100% Document Digitization & Management

Greentec is a Document Digitization & Management company. Their midsize team of employees is headquartered in Cambridge, Canada. Their team offers Document Digitization & Management.
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Matayo Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hamilton, Canada

Services provided

40% Cybersecurity

10% BI & Big Data Consulting & SI

10% Call Center Services +4 services

10% Robotics Process Automation

10% UX/UI Design

10% Web Design

10% Web Development

Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
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Hamilton, Canada

Lesterwood street
Hamilton, Canada L8V
1

+1.365.324.2933

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Telestar Communications

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

35% Call Center Services

35% Sales Outsourcing

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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Innovative Vision

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

42% Customer Service Outsourcing

33% Back Office Outsourcing

25% Call Center Services

Innovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Prospects DM

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Hamilton, Canada

Services provided

30% Call Center Services

25% IT Managed Services

15% Application Management & Support +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Toronto, Canada

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Boldr.'s openness to feedback. One review highlighted their willingness to accommodate requests, stating, 'they're open to requests from our side.' Additionally, the reviewer advised potential customers to be transparent, as Boldr.'s team is dedicated to meeting client needs. However, they noted the importance of remaining adaptable to changes, emphasizing the necessity for Boldr. to stay nimble in a dynamic business environment.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

My experience with them has been very smooth, and they’re open to requests from our side. They should stay more nimble to changes. In our business, changes come quickly depending on the time of year. Although they’ve been great about this, I’d reiterate to stay open to changes.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Toronto, Canada

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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MarketOne International

Not yet reviewed

$10,000+

Undisclosed

250 - 999

Toronto, Canada

Services provided

35% Email Marketing

30% Call Center Services

20% Marketing Strategy +2 services

10% Conversion Optimization

5% Sales Outsourcing

MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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Toronto, Canada

5775 Yonge Street Suite 522 North York
Toronto, Canada M2M 4J1

781.663.0700

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Mekka Communications Incorporated

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Toronto, Canada

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Toronto, Canada

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Innovative
Clients have consistently praised Big Outsource for its innovative solutions tailored to specific business needs. One reviewer highlighted their ability to deliver not only effective but also innovative services that enhanced operational efficiency and visual appeal. This sentiment reflects a strong overall approval, emphasizing the company's commitment to quality and adaptability in addressing client challenges.

Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Toronto, Canada

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Passionate about their work
Client feedback highlights Remote Team Solutions' passion for their work, emphasizing their deep understanding of client needs and commitment to success. One client noted, 'Their unwavering dedication to quality' and 'passion for connecting the right professionals' significantly transformed their remote teams. The personalized and responsive service provided throughout the recruiting process showcases their genuine investment in client success, reinforcing the overall sentiment that Remote Team Solutions excels in fostering strong partnerships.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients. Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work.
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1 of 1 reviews is 5 stars

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Reviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction from clients. Notably, a CTO from Nutiliti highlighted the company's effective project management and alignment with corporate values, stating, 'RTS has made it easy to trust in our partnership.' Clients appreciate the flexibility in management style and consistent delivery on objectives, with no significant areas for improvement noted.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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H-Line Soft

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hamilton, Canada

Services provided

45% Back Office Outsourcing

25% HR Consulting

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
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Hamilton, Canada

5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5

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LSM BPO Canada

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Back Office Outsourcing

15% Call Center Services

15% Web Design +6 services

15% Web Development

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Search Engine Optimization

5% Social Media Marketing

LSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
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ADSC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

75% Back Office Outsourcing

25% Sales Outsourcing

ADSC is a Back Office Outsourcing company. Their midsize team is in Toronto, Canada. Their team specializes in Back Office Outsourcing and Sales Outsourcing.
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Wesley Capital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Guelph, Canada

Services provided

40% Recruiting

20% Business Consulting

20% Marketing Strategy +2 services

10% Corporate Training & Coaching

10% Sales Outsourcing

Wesley Capital is a Recruiting company. The Guelph, Canada-based agency was launched in 2009. Their team offers Recruiting and Marketing Strategy.
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Elshadai Business Solution

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Toronto, Canada

Services provided

75% Back Office Outsourcing

25% Call Center Services

Small Back Office Outsourcing company Elshadai Business Solution, is headquartered in Toronto, Canada and Uppilipalayam, India. Their services include Back Office Outsourcing and Call Center
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LexLocom

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Toronto, Canada

Services provided

100% Back Office Outsourcing

LexLocom, a small Back Office Outsourcing company, is in Toronto, Canada. The team provides Back Office Outsourcing.
Read more

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Medical Billing Services Inc.

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Ajax, Canada

Services provided

100% Back Office Outsourcing

Medical Billing Services Inc., a small Back Office Outsourcing company, is located in Ajax, Canada. Their services include Back Office Outsourcing.
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NEO MD - Canada

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Canada

Services provided

50% Back Office Outsourcing

50% Transcription

NEO MD - Canada is a Back Office Outsourcing and Transcription company in Milton, Canada and Great Neck, New York. Founded in 2010, the team specializes in Back Office Outsourcing and Transcription.
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Leads For Professionals Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

50% Sales Outsourcing

50% Search Engine Optimization

Leads For Professionals Inc. Is a small SEO agency and Sales Outsourcing company launched in 2018. Their team offers Search Engine Optimization and Sales Outsourcing.
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Aries Infotek

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

35% Back Office Outsourcing

15% Accounting

10% Graphic Design +4 services

10% Search Engine Optimization

10% UX/UI Design

10% Web Design

10% Web Development

Aries Infotek, a midsize Back Office Outsourcing company, is located in Vaughan, Canada. The team specializes in Back Office Outsourcing and Accounting.
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THE TAYLOR REACH GROUP, INC.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oshawa, Canada

Services provided

40% Business Consulting

30% Call Center Services

30% Corporate Training & Coaching

THE TAYLOR REACH GROUP, INC. Is a small Business Consulting company in Oshawa, Canada. The team focuses on Business Consulting and Call Center Services.
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Tech2Globe Web Solutions LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

25% BI & Big Data Consulting & SI

25% Back Office Outsourcing

25% Custom Software Development +1 service

25% E-Commerce Development

Tech2Globe Web Solutions LLP is a big data company. Located in Mississauga, Canada, the firm was launched in 2014. Their team offers BI & big data consulting & SI and Custom Software Development.
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ExecutiveAssistance Business Solutions Inc.

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Barrie, Canada

Services provided

30% Back Office Outsourcing

20% Business Consulting

10% Accounting +4 services

10% Graphic Design

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

ExecutiveAssistance Business Solutions Inc. Is a small Barrie, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Business Consulting.
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Yesler

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Mississauga, Canada

Services provided

20% Call Center Services

20% Content Marketing

20% Market Research +2 services

20% Marketing Strategy

20% Social Media Marketing

Yesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
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Mississauga, Canada

77 City Center
Mississauga, Canada L5B 1M5

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Technology Outsourcing Solutions

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mississauga, Canada

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% IT Managed Services +2 services

20% Staffing

20% Web Design

Technology Outsourcing Solutions is a small Mississauga, Canada-based software development company. The team focuses on Custom Software Development and Back Office Outsourcing.
Read more

View Profile

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group

2 AnswerForce

3 24H Virtual

4 The Sales Factory

5 Veta Virtual

6 Purple Sales

7 ContactPoint 360

8 Top Virtual Assistant

9 Agents Republic Inc.

10 Portage Sales

11 VoiceLogic.com

12 Omnie Integrated Services Inc.

13 Clever Digital Marketing

14 MWDN

15 Task Virtual

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 Toronto BPO Services

Martal Group

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Ability to deliver

40/40.0

20/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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AnswerForce

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Ability to deliver

31.2/40.0

14.6/20 Reviews

8.3/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
24H Virtual

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

30.6/40.0

16.2/20 Reviews

9.3/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
The Sales Factory

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

34.8/40.0

17.4/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website
Veta Virtual

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

33.9/40.0

18.6/20 Reviews

9.7/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Purple Sales

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

33.7/40.0

17.2/20 Reviews

10/10 Clients & Experience

6.5/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
ContactPoint 360

$1,000+

$25 - $49 / hr

1,000 - 9,999

Pharr, TX

Ability to deliver

22.3/40.0

16.2/20 Reviews

0/10 Clients & Experience

6.1/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Top Virtual Assistant

$1,000+

Undisclosed

50 - 249

Brooklyn, NY

Ability to deliver

29.1/40.0

19.6/20 Reviews

4.7/10 Clients & Experience

4.8/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Agents Republic Inc.

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Ability to deliver

21.1/40.0

14.6/20 Reviews

1.2/10 Clients & Experience

5.3/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Portage Sales

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Ability to deliver

32.8/40.0

17.2/20 Reviews

10/10 Clients & Experience

5.6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
VoiceLogic.com

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

19.7/40.0

13/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Omnie Integrated Services Inc.

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Ability to deliver

23.6/40.0

16.2/20 Reviews

1.9/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Clever Digital Marketing

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Ability to deliver

30.2/40.0

16.2/20 Reviews

8.3/10 Clients & Experience

5.7/10 Market Presence

Service focus

35% Back Office Outsourcing

65% Other

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MWDN

$25,000+

$25 - $49 / hr

50 - 249

Tel Aviv-Yafo, Israel

Ability to deliver

33/40.0

20/20 Reviews

7.6/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Task Virtual

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Ability to deliver

28.4/40.0

17.8/20 Reviews

2.2/10 Clients & Experience

8.3/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
LAT Multilingual Translation and Marketing

Undisclosed

Undisclosed

10 - 49

Vancouver, Canada

Ability to deliver

32.2/40.0

16.2/20 Reviews

7.6/10 Clients & Experience

8.5/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
ZRAFTED

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

26.2/40.0

16.2/20 Reviews

5.1/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Get Ninja - Virtual Assistant

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Ability to deliver

21/40.0

17/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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Code Creators

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Ability to deliver

29/40.0

16.2/20 Reviews

5.4/10 Clients & Experience

7.4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
BringToMarket - US & Canada Expansion Services

$5,000+

$50 - $99 / hr

10 - 49

Paris, France

Ability to deliver

24.6/40.0

16.6/20 Reviews

4/10 Clients & Experience

4/10 Market Presence

Service focus

25% Back Office Outsourcing

75% Other

View Profile Visit Website
Seologist

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Ability to deliver

25/40.0

16.2/20 Reviews

2.1/10 Clients & Experience

6.7/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
3C Contact Services

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Ability to deliver

6.7/40.0

0/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Miratel

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Ability to deliver

5.8/40.0

0/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Callnovo

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
NCRi

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Gatestone & Co.

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Simpro Solutions

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
REACH

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Ability to deliver

22.2/40.0

16.4/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Rezolves

$1,000+

< $25 / hr

10 - 49

Islamabad, Pakistan

Ability to deliver

6.9/40.0

0/20 Reviews

2.9/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Monochromatic Partners

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Ability to deliver

20.6/40.0

16.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website

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Updated December 16, 2025

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Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.

Business Services Executive Voices

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Updated April 8, 2025

Vidya Plainfield

Explore how BPOs play a vital role in helping law firms embrace digitalization to meet modern market needs.

Business Services Thought Leadership

From Vendor to Partner: Carole Mahoney on Co-Creation Growth

Updated April 8, 2025

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Transform your agency from a vendor to a valued partner with insights from Carole Mahoney, Founder of Unbound Growth. Learn how co-creation strengthens...

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Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 15 Toronto BPO Services

Latest BPO Articles

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Why More Law Firms Are Leveraging BPOs

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