Top BPO Companies in Long Beach
2 Leaders 15 Contenders
304 Companies
List of the Top Long Beach BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves Long Beach, United StatesServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Long Beach, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves Long Beach, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Reliable
Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+< $25 / hr2 - 9Palmdale, CA
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsZ4 Tech Medical Solutions provides services in medical billing, prior authorization, and patient management, including handling calls and insurance approvals. Clients commend the company for its high-quality work, cost-effective pricing, and responsive 24/7 customer support, leading to client satisfaction and efficient project management.
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UndisclosedUndisclosed2 - 9Lake Forest, CA
Services provided
20% CRM Consulting and SI20% IT Managed Services20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignFroBro Web Technologies is a Lake Forest, California-based SEO company. The team provides Search Engine Optimization and Web Design.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
40% Cybersecurity40% IT Managed Services20% Call Center ServicesCybersecurity company Mannassi IT Solutions was launched in 1996. The firm provides Cybersecurity and IT managed services, and is small.
Read moreSee All Locations (3)Los Angeles, CA
6700 Fallbrook Ave., Suite 192B, West Hills
Los Angeles, CA 913076 - 9
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Fractional CMO Services10% Branding10% Content Marketing +6 services10% Conversion Optimization10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSimply Branded is a Fractional CMO Services company launched in 2016. The agency offers Fractional CMO Services and Branding.
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UndisclosedUndisclosed50 - 249Altadena, CA
Services provided
15% Branding15% Content Marketing15% Email Marketing +4 services15% Market Research15% Social Media Marketing15% Web Design10% Sales OutsourcingEstablished in 2017, Demand Infotech Solutions is a branding firm. The team provides Branding and Market Research.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
60% Commercial Financing20% Accounting20% Call Center ServicesCalifornia H.O.A. Collection Services is a Commercial Financing company. Founded in 2014, the firm is in Los Angeles, California. Their team focuses on Commercial Financing and Accounting.
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UndisclosedUndisclosed10 - 49San Clemente, CA
Services provided
20% Back Office Outsourcing20% Conversion Optimization20% Email Marketing +2 services20% Search Engine Optimization20% Web DesignPactx, Inc is an Email Marketing company. The San Clemente, California-based firm specializes in Email Marketing and Conversion Optimization.
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UndisclosedUndisclosed2 - 9San Bernardino, CA
Services provided
80% Back Office Outsourcing20% Customer Service OutsourcingWecarehealth is a small San Bernardino, California-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Services provided
20% Call Center Services20% Content Marketing15% CRM Consulting and SI +3 services15% Demand Generation Marketing15% Email Marketing15% Marketing StrategySee all 10 projectsReel Axis is a dynamic marketing agency specializing in marketing strategy, branding, content creation, and demand generation. Across reviews, clients praise their innovative approach to integrating technology with traditional marketing strategies, proactive project management, and personalized service. Notably, 100% of reviewers commend their responsiveness and alignment with company values, highlighting their effectiveness in expanding brand awareness and generating leads.
Reviews mention Communicative
Reel Axis has received consistently positive feedback regarding their communication skills. Clients noted their project management as 'highly professional and adaptive,' with one stating they were 'overly communicative about all of their objectives.' Another client highlighted the team's 'excellent and detailed communicators,' demonstrating responsiveness to needs and proactive problem-solving. Overall, the sentiment reflects strong satisfaction with Reel Axis's ability to maintain clear, open lines of communication throughout their projects.-
Content Marketing Strategy for Educational IT Services Firm
5.0 Apr 17, 2024The project management was highly professional and adaptive. They consistently delivered milestones on time and maintained clear, open communication throughout the process. Whenever we presented new requirements or adjustments, they were quick to respond and adept at integrating our feedback into the ongoing work.
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Marketing Strategy for Cybersecurity Company
5.0 Nov 22, 2023The variety of account managers that I worked with from Reel Axis were excellent and detailed communicators. Timelines did occasionally slip in times of high-volume execution, but they were quick to address issues and get things back on track.
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Marketing Strategy for Remote Staffing Company
5.0 Mar 29, 2024Everything was delivered on time, and we never had anything late. They were overly communicative about all of their objectives, and they met our needs with proactiveness and creativity. We will continue our relationship with ReelAxis.
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Industry Experience
Reel Axis has demonstrated expertise across various industries, including telecommunications, IT services, and non-profit sectors. They are praised for their innovative marketing strategies, responsive project management, and ability to enhance brand visibility and engagement. Clients in telecommunications highlight their strengths in pipeline growth and digital presence, while those in IT services appreciate their tailored solutions for brand awareness. Overall feedback indicates a strong alignment with client values and a proactive approach, making them a suitable partner for companies in these sectors.
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Other industries Telecommunications Non-profit Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Reel Axis's pricing and perceived value for money. For instance, one client noted their 'good value for cost' and another appreciated how they tailored their services to fit budget constraints. Overall sentiment indicates that Reel Axis delivers high-quality work and effective solutions that align with clients' financial expectations, leading to positive outcomes and a sense of partnership.Was this helpful?
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UndisclosedUndisclosed2 - 9Colton, CA
Services provided
70% AI Development20% Call Center Services10% Business ConsultingAI company Receptico AI was founded in 2026. The team offers Artificial Intelligence and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Temecula, CA
Services provided
100% Customer Service OutsourcingEstablished in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Valencia, CA
Services provided
20% Document Digitization & Management20% IT Managed Services20% Logistics & Supply Chain Consulting +2 services20% Pay Per Click20% Warehousing & DistributionFounded in 1988, ITAD Services is a pay per click company. The company provides Pay Per Click and IT managed services.
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UndisclosedUndisclosed2 - 9Oceanside, CA
Services provided
100% Document Digitization & ManagementTwin Imaging Technology, Inc. Is a Document Digitization & Management company based in Oceanside, California. The team focuses on Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Carlsbad, CA
Services provided
40% IT Managed Services20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingLa Costa Telecom, an IT managed services company, was established in 2025. The company focuses on IT managed services and Call Center Services, and is small.
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
40% Search Engine Optimization30% Pay Per Click10% Back Office Outsourcing +2 services10% Corporate Training & Coaching10% Marketing StrategyEXtéres Corporation is a Riverside, California-based SEO services firm. Launched in 2007, the team focuses on Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Fontana, CA
Services provided
30% Search Engine Optimization30% Web Design10% Content Marketing +3 services10% Pay Per Click10% Sales Outsourcing10% Social Media MarketingSEO services firm Mobile Giant was founded in 2012. The firm offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingSee all 2 projectsPCN - Professional Communications Network is a professional answering service provider offering call management solutions, particularly for small businesses and property management companies. Reviews highlight their professionalism, responsiveness, and ability to seamlessly integrate into existing operations. Approximately 75% of reviewers found them to significantly enhance customer service and provide time-saving benefits, with no notable areas for improvement mentioned.
Reviews mention Detail-oriented
The feedback from clients highlights PCN's detail-oriented approach, particularly in their communication and responsiveness. One client noted their professionalism and thoroughness in documentation, stating they provide daily call records and always care about customer concerns. Additionally, they handle issues promptly and transparently, ensuring clients feel supported. While there have been occasional errors, clients appreciate the proactive measures taken to address them, reinforcing a positive overall sentiment towards their detail-oriented service.-
24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018They’ve been very responsive in communicating with supervisors, updating information, and answering questions. They are professional, responsive, and provide a high level of customer service to us. They also provide detailed information. I’ve never had an experience where they’ve tried to hide or deny errors. They always care about their customer.
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Industry Experience
PCN - Professional Communications Network has garnered positive feedback across various industries, notably in Information Technology and Real Estate. Clients appreciate their seamless integration, professionalism, and ability to enhance customer service. In the IT sector, they support small businesses with call management, while in Real Estate, they handle emergency calls for property management firms efficiently. Overall, sentiment is favorable, highlighting PCN's expertise in providing tailored answering services that enhance operational efficiency and client satisfaction.
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Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money. One client noted that PCN's professional handling of calls enhances their business image, making them feel like a larger company. Another client highlighted the efficiency and responsiveness of PCN, which saves time and resources compared to in-house staff. Despite occasional negative feedback regarding call handling, the overall sentiment reflects satisfaction with the service's cost-effectiveness and quality.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Reviewers in California highlight PCN - Professional Communications Network's expertise in managing emergency calls for property management, emphasizing their responsiveness, professionalism, and ability to handle large volumes during bad weather or peak times effectively.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSee all 1 projectsGeBBS Healthcare Solutions is a company specializing in outsourcing healthcare-related tasks such as data entry, medical coding, and accounts receivable follow-up. Reviews highlight their quick turnaround times, accuracy, and responsiveness, with 100% of reviews mentioning their effectiveness in reducing errors. However, transparency about employee changes could be improved. Overall, despite some challenges, GeBBS received positive feedback for their competitive pricing and responsiveness.
Industry Experience
GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.Was this helpful?
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Jurupa Valley, CA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% FulfillmentTelephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Jurupa Valley, CA
3325 C Street,
Jurupa Valley, CA 917521.866.289.9010
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionHuman Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)Los Angeles, CA
10515, Balboa Blvd #290,
Los Angeles, CA 91344Was this helpful?
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UndisclosedUndisclosed2 - 9Carlsbad, CA
Services provided
25% API Development25% CRM Consulting and SI25% Call Center Services +1 service25% Cloud Consulting & SISkyblue is a cloud consulting & SI company. Established in 2010, the company specializes in cloud consulting & SI and CRM consulting and SI.
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
48% Call Center Services30% Customer Service Outsourcing12% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Los Angeles, CA
5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036323.410.7824
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UndisclosedUndisclosed10 - 49Mission Viejo, CA
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsSupport Associates, Inc. provides cost-effective solutions, enhanced coverage, and advanced technology and resources, particularly valued in the construction sector. Clients praise their service quality, responsiveness, and alignment with company values, highlighting their impressive commitment and representation during customer interactions.
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UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
65% Call Center Services35% Customer Service OutsourcingTAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Calabasas, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingSmall call center Community Answering Service, is based in Calabasas, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Irvine, CA
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +2 services20% Transcription20% TranslationTech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
68% Call Center Services12% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% TranslationTCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingHeadquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingCall center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Carlsbad, CA
Services provided
10% Audio Production10% Branding10% Content Marketing +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Video Production10% Web DesignDigital Marketing Doctor Agency, a small branding company, is in Carlsbad, California. Their services include Branding and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Santa Fe Springs, CA
Services provided
100% Call Center ServicesWestset Logistics is a midsize call center service. Founded in 1996, the team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Irvine, CA
Services provided
50% Back Office Outsourcing30% Transcription20% Labor & Employment LawFounded in 2002, Altos Incorporated is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
40% Direct Marketing30% Back Office Outsourcing30% Sales OutsourcingDAK IT HUB GROUP Pvt. Ltd. Is a Direct Marketing company. Founded in 2012, the team provides Direct Marketing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
60% Call Center Services40% Commercial Brokerage ServicesLaunched in 2005, ABC Virtual Offices is a telephone answering service. The agency provides Call Center Services and Commercial Brokerage Services.
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UndisclosedUndisclosed10 - 49Lancaster, CA
Services provided
100% Call Center ServicesAntelope Valley Call Center is a Lancaster, California-based telephone answering service. They offer Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
100% Call Center ServicesGlobal Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Long Beach, CA
Services provided
50% Call Center Services50% TranslationFounded in 2010, Spot On Interpreting is a small call center service and Translation company in Long Beach, California. Their team specializes in Call Center Services and Translation.
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$1,000+$25 - $49 / hr50 - 249San Bernardino, CA
Services provided
10% BI & Big Data Consulting & SI10% Call Center Services10% E-Commerce Development +7 services10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentInformation Process Solutions (IPS USA), an user experience agency, was launched in 2017. The midsize team offers UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
25% Call Center Services25% Email Marketing25% Event Marketing +1 service25% Social Media MarketingCall center company iProspex was established in 2004. The agency specializes in Call Center Services and Email Marketing.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
25% Call Center Services25% Direct Marketing25% E-Commerce Development +1 service25% Marketing StrategyCenterField is a phone answering service. Their midsize team is in Los Angeles, California. Their services include Call Center Services and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Yucaipa, CA
Services provided
20% Social Media Marketing20% Web Design10% Advertising +5 services10% Digital Strategy10% Print Design10% Sales Outsourcing10% Search Engine Optimization10% Web DevelopmentPeaks Advertising is a social media marketing agency. They were founded in 2016, and their services include Social Media Marketing and Web Design.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Shred-Time Inc. Was established in 2010. The firm specializes in Document Digitization & Management, and is small.
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UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
20% Back Office Outsourcing20% Call Center Services20% Cybersecurity +3 services20% IT Managed Services10% AI Agents10% Unified Communications Consulting & SIDIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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UndisclosedUndisclosed10 - 49Pasadena, CA
Services provided
60% Translation40% Call Center ServicesLive Virtual Interpreter is a small Translation company located in Pasadena, California. The team specializes in Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Irvine, CA
Services provided
40% Call Center Services40% Translation20% TranscriptionEstablished in 2004, House of Translation USA is a phone answering service. The agency offers Call Center Services and Translation, and is small.
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UndisclosedUndisclosed2 - 9Long Beach, CA
Services provided
70% Translation30% Call Center ServicesTLC Translators is a small Long Beach, California-based Translation company. Their services include Translation and Call Center Services.
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UndisclosedUndisclosed10 - 49Torrance, CA
Services provided
25% Content Marketing25% Sales Outsourcing25% Search Engine Optimization +1 service25% Social Media MarketingEstablished in 2015, Millennials Digital is a social media marketing company. Their team provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
40% Recruiting20% Call Center Services20% Transcription +1 service20% TranslationSmall Recruiting company LW Research Group, is headquartered in Los Angeles, California. Their services include Recruiting and Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
60% Translation20% Call Center Services20% TranscriptionKoreaninterpreters.net is a Los Angeles, California-based Translation company. They focus on Translation and Call Center Services and were founded in 2003.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Long Beach BPO Services
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$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
29.3/40.018.4/20 Reviews4.7/10 Clients & Experience6.1/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr250 - 999Huntington Beach, CA
Ability to deliver
8.5/40.00/20 Reviews2.4/10 Clients & Experience6.1/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed50 - 249Rolling Hills Estates, CA
Ability to deliver
22.8/40.016.4/20 Reviews0.7/10 Clients & Experience5.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
89% Back Office Outsourcing11% Other -
$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Cerritos, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49La Mirada, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34/40.016/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Fountain Valley, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Manhattan Beach, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Huntington Beach, CA
Ability to deliver
27.8/40.018.8/20 Reviews4/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Torrance, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Long Beach, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
21.7/40.015.2/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other
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