Top Call Center Services & Voice Services for Telecommunication Companies in Pakistan
25 Companies
Best Call Center Companies & Voice Services for Telecommunication Companies in Pakistan
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Efficient
Clients consistently commend Helpware for their efficiency and responsiveness. One CEO highlighted their ability to exceed expectations by hiring an agent within two weeks and consistently meeting deadlines. Another client noted that Helpware's team completes tasks quickly and effectively, allowing their own team to focus on client-facing work. Overall, the sentiment reflects strong satisfaction with Helpware's efficient service delivery and effective communication, reinforcing their value as a reliable partner.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
20% Call Center Services60% Sales Outsourcing10% CRM Consulting and SI +1 service10% Customer Service OutsourcingSee all 3 projectsMunzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read moreWas this helpful?
Industry Experience
Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.Was this helpful?
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$1,000+< $25 / hr250 - 999Lahore, Pakistan
Services provided
14% Call Center Services30% Back Office Outsourcing16% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)15% PEO/Employee Leasing10% Sales OutsourcingSee all 4 projectsPremier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.
Read 3 Reviews1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.Was this helpful?
See All Locations (4)Lahore, Pakistan
10th Floor, M.M. Towers, 28- A, Block K Gulberg-II, MM Aalam Road
Lahore, Pakistan 5400021 - 30
+92 42 35817431
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves PakistanServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.Was this helpful?
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Innovative
Clients have highlighted six eleven global services' innovative approach, particularly their flexibility and commitment to process improvement. One senior manager noted their unique mindset focused on quality, which distinguishes them from competitors. Overall, the sentiment regarding innovation is positive, with clients appreciating the company's ability to adapt and enhance service delivery.-
Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023What did you find most impressive or unique about this company? They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
11 of 14 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been mixed. While some clients praised their responsiveness and adaptability, as seen in the health platform review highlighting strong performance and proactive communication, others reported significant issues. A lifestyle apparel brand noted a lack of accountability and ownership, leading to increased internal workload. Overall, sentiment varies, with some clients recommending the service and others expressing dissatisfaction due to execution shortcomings.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
10% Call Center Services10% Blockchain10% CRM Consulting and SI +10 services10% Customer Service Outsourcing10% Market Research10% Marketing Strategy10% Sales Outsourcing5% Digital Strategy5% E-Commerce Development5% Graphic Design5% Mobile App Development5% UX/UI Design5% Web DevelopmentSee all 4 projectsTech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.
Industry Experience
Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.Was this helpful?
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$10,000+< $25 / hr50 - 249Lahore, Pakistan
Services provided
70% Call Center Services30% Back Office OutsourcingTeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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$250,000+< $25 / hr1,000 - 9,999Lahore, Pakistan
Services provided
35% Call Center Services15% Business Consulting15% Sales Outsourcing +6 services10% Financial Consulting5% Custom Software Development5% Enterprise App Modernization5% HR Outsourcing5% IT Staff Augmentation5% Other IT Consulting and SIAbacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
Read moreMore responsive than most other service providers
Get in TouchAbacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr10 - 49Islamabad, Pakistan
Services provided
40% Call Center Services40% Sales Outsourcing20% Back Office OutsourcingSee all 7 projectsOur expert BPO team provides customized outsourcing solutions to improve business operations, boost process efficiency, and reduce operational costs. We are committed to quality service delivery,
Read moreMore responsive than most other service providers
Get in TouchAZK Telecom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
14% Call Center Services24% Customer Service Outsourcing12% Back Office Outsourcing +5 services10% Email Marketing10% Graphic Design10% Sales Outsourcing10% Social Media Marketing10% Web DesignEPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
Read moreSee All Locations (2)Karachi, Pakistan
Office 201, 2nd Floor, Plot No. 157/16, Street #35-P/1, Block-3, City View Tower,, Shaheed-e-Millat Road
Karachi, Pakistan 755301001 - 2000
+92 21 37131482
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves PakistanServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Communicative
Clients have consistently praised Simply Contact for their exceptional communication skills and responsiveness. For instance, one client noted their 'outstanding' project management, highlighting that they always delivered on time and adapted quickly to needs. Another client emphasized the 'great communication' and 'flexibility' of the team, stating they were 'great communicators' who moved quickly. Overall, the sentiment reflects a high level of satisfaction regarding communication, with clients appreciating the clarity and proactivity in their interactions.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.
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Call Center Services for Travel Tech Company
5.0 Feb 5, 2021During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves PakistanServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999Serves PakistanServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Flexible
Client feedback consistently highlights Valoris Center's flexibility as a key strength. One client noted their 'flexibility and easiness in understanding our business needs,' while another emphasized their ability to adapt to 'fluctuating volumes and the difficulty to predict the forecast.' Additionally, the proactive nature of Valoris in responding to client needs and suggesting improvements was commended, showcasing an overall positive sentiment regarding their adaptability and responsiveness in various project contexts.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Outbound Call Center Service for Automobile Company
5.0 Feb 21, 2023We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
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1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Valoris Center reflect a positive overall sentiment, highlighting their strong customer support and effective project management. Clients praised their punctuality and responsiveness, noting impressive metrics such as CSAT and SLA delivery rates. Specific feedback included appreciation for their proactive approach and flexibility in understanding business needs. However, minor suggestions for improvement were made regarding ticket distribution processes. Overall, Valoris Center is seen as a reliable partner with a good cultural fit and value for cost.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
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$1,000+< $25 / hr2 - 9Sialkot, Pakistan
Services provided
45% Call Center Services20% Sales Outsourcing15% Customer Service Outsourcing +2 services10% Back Office Outsourcing10% Public RelationsNexteller is an answering service company. The team offers Call Center Services and Sales Outsourcing, and the firm is located in Sialkot, Pakistan.
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UndisclosedUndisclosed250 - 999Islamabad, Pakistan
Services provided
55% Call Center Services25% Transcription10% Social Media Marketing +2 services5% Accounting5% Custom Software DevelopmentTouchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
Read moreSee All Locations (2)Islamabad, Pakistan
Suit 212, Second Floor, Evacuee Trust Complex
Islamabad, Pakistan 44000751 - 1000
817-900-8030
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves PakistanServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
9 of 10 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
In the past six months, clients have generally praised A-SALES AB for their structured project management and effective lead generation strategies, consistently booking 10-22 qualified meetings per month. Notable feedback includes their ability to tailor outreach for specific industries, such as healthcare and construction, resulting in increased pipeline momentum. However, one review highlighted significant dissatisfaction regarding communication and deliverables, indicating a lack of transparency and professionalism in that instance. Overall sentiment leans positive, with clients appreciating their expertise and responsiveness.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars6 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business servicesWas this helpful?
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$1,000+< $25 / hr50 - 249Serves PakistanServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +2 services15% Social Media Marketing15% Web DevelopmentHire Live Support Inc is a call center company launched in 2009. The firm focuses on Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchHire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Karachi, Pakistan
57 24th Commercial Street
Karachi, Pakistan 75500201 - 250
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$25,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
30% Call Center Services30% Customer Service Outsourcing10% AI Agents +4 services10% HR Outsourcing10% Recruitment Process Outsourcing5% IT Staff Augmentation5% RecruitingIbex. Pakistan is a call center launched in 2002. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Services provided
100% Call Center ServicesSpan BPO, a call center, is in Rawalpindi, Pakistan. They provide Call Center Services and were founded in 2012.
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$5,000+< $25 / hr10 - 49Rawalpindi, Pakistan
Services provided
50% Call Center Services20% Search Engine Optimization10% Content Marketing +2 services10% Social Media Marketing10% Web DesignIntellicom Solutions is an answering service. They specialize in Call Center Services and Search Engine Optimization and were established in 2019. The agency is located in Rawalpindi, Pakistan.
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$1,000+Undisclosed50 - 249Rawalpindi, Pakistan
Services provided
30% Call Center Services35% Back Office Outsourcing35% Customer Service OutsourcingLETS OUTSOURCE SMC PRIVATE LIMITED, a Back Office Outsourcing company, was established in 2019. The agency provides Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$5,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
Services provided
20% Call Center Services20% Back Office Outsourcing20% Commercial Property Management +2 services20% Customer Service Outsourcing20% Sales OutsourcingLead Incorporation, a midsize call center service, is located in Islamabad, Pakistan. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Rawalpindi, Pakistan
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Finance & Accounting Outsourcing (FAO)10% AccountingWePay Technologies - BPO and Call Center is a phone answering service. Based in Rawalpindi, Pakistan, their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Islamabad, Pakistan
Services provided
25% Call Center Services15% Search Engine Optimization10% Enterprise App Modernization +9 services10% SMS Marketing5% Application Management & Support5% Cybersecurity5% E-Commerce Development5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentDyanmowebs is an answering service company. Their small team is headquartered in Islamabad, Pakistan and offers Call Center Services and Search Engine Optimization. The agency was established in
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Services provided
10% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Sales Outsourcing20% Web DesignNord Assist is a Back Office Outsourcing company launched in 2024. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Rawalpindi, Pakistan
Rawalpindi Punjab
Rawalpindi, Pakistan 4600031 - 40
+18667503146
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% TranscriptionChat Support Service, a Customer Service Outsourcing company, is based in Lahore, Pakistan. The team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Supply Chain Management +2 services15% Back Office Outsourcing15% Logistics & Supply Chain ConsultingEstablished in 2024, Voltron Operations is a call center company. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
30% Call Center Services10% Back Office Outsourcing5% AI Agents +11 services5% Affiliate Marketing5% Custom Software Development5% Graphic Design5% IT Managed Services5% Market Research5% Marketing Strategy5% Mobile App Development5% Product Marketing5% UX/UI Design5% Web Design5% Web DevelopmentEstablished in 2024, Global Acts Solutions SDN Bhd is an answering service. Their team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (3)Lahore, Pakistan
88 J Gulberg 3
Lahore, Pakistan 5466041 - 49
+923334777518
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Undisclosed< $25 / hr50 - 249Lahore, Pakistan
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Sales OutsourcingFounded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49Lahore, Pakistan
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Executive Search20% StaffingCall center service Talent Trellis is headquartered in Toronto, Canada and Lahore, Pakistan. The team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Lahore, Pakistan
28-A MM Alam Road
Lahore, Pakistan31 - 40
+923036999079
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UndisclosedUndisclosed2 - 9Islamabad, Pakistan
Services provided
20% Back Office Outsourcing20% Business Consulting20% Customer Service Outsourcing +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingSMD Networks, a Business Consulting company, is in Islamabad, Pakistan. Launched in 2024, the team focuses on Business Consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
10% Branding10% Mobile App Development10% Sales Outsourcing +10 services10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Development5% Corporate Photography5% Custom Software Development5% Digital Strategy5% Graphic Design5% Video Marketing5% Video ProductionBranding firm Digital Mandee is located in Boulder, Colorado and Lahore, Pakistan. They focus on Branding and Social Media Marketing.
Read moreSee All Locations (2)Lahore, Pakistan
Ofc # 415, near iqbal park, Gulshan Block
Lahore, Pakistan 5400041 - 49
03094443339
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Ability to Deliver considers three criteria:
- Client feedback and reviews
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Best Call Center Companies & Voice Services for Telecommunication Companies in Pakistan
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Ability to deliver
29.4/40.016.8/20 Reviews6.6/10 Clients & Experience6/10 Market PresenceService focus
20% Call Center Services60% Sales Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Lahore, Pakistan
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$10,000+< $25 / hr10 - 49Karachi, Pakistan
Ability to deliver
22.8/40.016.4/20 Reviews0.7/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$10,000+< $25 / hr50 - 249Lahore, Pakistan
Ability to deliver
14.2/40.00/20 Reviews8.9/10 Clients & Experience5.3/10 Market PresenceService focus
70% Call Center Services30% Other -
$250,000+< $25 / hr1,000 - 9,999Lahore, Pakistan
Ability to deliver
7.6/40.00/20 Reviews0/10 Clients & Experience7.6/10 Market PresenceService focus
35% Call Center Services15% Sales Outsourcing50% Other -
Undisclosed< $25 / hr10 - 49Islamabad, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services40% Sales Outsourcing20% Other -
$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Ability to deliver
8.1/40.00/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$1,000+< $25 / hr2 - 9Sialkot, Pakistan
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Call Center Services20% Sales Outsourcing35% Other -
UndisclosedUndisclosed250 - 999Islamabad, Pakistan
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
55% Call Center Services45% Other -
$1,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
10.7/40.00/20 Reviews4.7/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Call Center Services -
$5,000+< $25 / hr10 - 49Rawalpindi, Pakistan
Ability to deliver
5.2/40.00/20 Reviews0.6/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+Undisclosed50 - 249Rawalpindi, Pakistan
Ability to deliver
6.3/40.00/20 Reviews1.5/10 Clients & Experience4.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Rawalpindi, Pakistan
Ability to deliver
6.7/40.00/20 Reviews1.6/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr10 - 49Islamabad, Pakistan
Ability to deliver
6/40.00/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other
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