Top BPO Companies in Pakistan
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Featured
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$1,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
See all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
$5,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
$1,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
See all 16 projectsAssistring LLC is a call center and customer service agency renowned for effectively managing high call volumes and enhancing customer experiences. The company is consistently praised for its operational efficiency, with 100% of reviewers highlighting its ability to improve customer satisfaction and reduce wait times. Clients frequently commend Assistring LLC for its strategic communication and seamless integration into existing operations, with no significant areas for improvement noted.
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$25,000+< $25 / hr50 - 249Karachi, Pakistan
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See all 3 projectsExperts Helping Businesses is a lead generation and call center service provider that has received consistently positive feedback. Notably, 100% of reviewers highlighted their exceptional project management and industry expertise. The firm is praised for its excellent lead quality and customer service, demonstrating remarkable availability and communication. Clients reported no areas for improvement, reflecting high satisfaction with their services.
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
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See all 1 projectsAtDesk247 is a service-oriented company specializing in inbound and outbound call management, email inbox maintenance, and communications for marketing channels. Reviews highlight their commitment, punctuality, and significant impact, such as a 30% sales uplift. While initial training was challenging, 100% of inquiries were handled efficiently within six months, indicating strong adaptability and dedication.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
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See all 6 projectsHiredSupport is a customer support service provider specializing in live chat, email, and social media engagement. Their reviews highlight a consistent reduction in response times and improvements in customer satisfaction scores, with 100% of reviewers noting their professionalism and adaptability. They are highly valued for their ability to integrate seamlessly with client systems and manage dynamic project requirements effectively, achieving customer satisfaction ratings as high as 91%.
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
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See all 12 projectsScalemill is a company specializing in Sales Development and Customer Support services. The overall feedback from their reviews is highly positive, with clients praising their adaptability, reliability, and ability to integrate seamlessly into existing workflows. Approximately 90% of reviewers highlighted their excellent project management and communication skills. Moreover, 70% of clients emphasized their impressive ability to generate leads and meet targets consistently, while some suggested areas for improvement, such as enhancing AI integration and reporting.
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
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See all 3 projectsMunzai Solutions is a lead generation and client management agency known for its adaptability and comprehensive outbound sales support. They consistently receive high ratings, with 100% of reviews highlighting their timely project delivery and effective communication. Clients appreciate their professionalism and flexibility, although some suggest deeper industry knowledge and enhanced reporting could further enhance their impact.
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$1,000+< $25 / hr250 - 999Lahore, Pakistan
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See all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
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See all 1 projectsHire Live Support – ISO 18295 Certified Business Support Partner Since 2009. Established in 2009, Hire Live Support is an ISO 18295 certified Top Customer Support Service Provider delivering
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$1,000+< $25 / hr250 - 999Lahore, Pakistan
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See all 1 projectsChatPandas is a customer support outsourcing company that specializes in providing full-service support across phone, chat, and email with 24/7/365 coverage. All feedback is positive, highlighting their ability to meet deadlines and maintain high agent satisfaction. Reviewers frequently mention their proactive process improvements and significant business impact, with 100% praising their commitment and adaptability.
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$5,000+< $25 / hr50 - 249Islamabad, Pakistan
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See all 4 projectsPhi Consulting is a versatile consulting firm specializing in sales development, customer support, and partnership programs. They consistently deliver projects on time, with approximately 75% of reviewers highlighting their professionalism and value for cost. Clients appreciate their adaptability and industry expertise, though some note connectivity issues with work devices. Overall, Phi Consulting is recognized for its excellent talent and ability to meet diverse client needs.
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$1,000+< $25 / hr10 - 49Karachi, Pakistan
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See all 4 projectsBiznatron is a lead generation and outreach company that specializes in crafting personalized messaging and managing campaigns to generate high-quality leads. The company is praised for its results-driven approach, with reviewers noting its ability to increase engagement rates by up to 40% and consistently book qualified meetings. Approximately 98% of feedback highlights their professional project management and responsiveness, while suggestions for improvement focus primarily on the initial ramp-up period.
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$10,000+< $25 / hr50 - 249Lahore, Pakistan
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TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
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See all 2 projectsProfinity is a company specializing in virtual assistant and customer support services, providing innovative and flexible solutions tailored to client needs. Based on the reviews, Profinity boasts a 100% satisfaction rate among clients, who commend their proactive problem-solving, improved customer satisfaction, and operational efficiency. Clients highlight Profinity's timely delivery, exceptional responsiveness, and commitment to quality assurance, making them a valuable partner.
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$10,000+$25 - $49 / hr10 - 49Lahore, Pakistan
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See all 1 projectsMedics Billing Inc. is a medical billing company that specializes in revenue cycle management, credentialing, and enrollment services. Reviews indicate a positive impact on recovery rates, improving from 78% to 92%, demonstrating their efficiency. While their adaptability and coding knowledge are praised, some reviews mention delayed communication and the absence of proprietary software as areas for improvement.
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
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EPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
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See all 4 projectsTech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.
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$250,000+< $25 / hr1,000 - 9,999Lahore, Pakistan
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Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
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See all 3 projectsGravityBPO is a direct marketing and telemarketing service provider that excels in generating leads. Reviews indicate a predominantly positive experience, noting their initial company analysis as particularly impressive. However, there is room for improvement in expanding their team. Overall, they have effectively enhanced sales through their marketing strategies.
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
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See all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
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$5,000+< $25 / hr50 - 249Rawalpindi, Pakistan
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See all 6 projectsAcgile is a versatile company providing accounting and back-office services with a strong focus on enhancing operational efficiency. With approximately 100% positive feedback, clients consistently commend Acgile's responsiveness, reliability, and ability to meet deadlines. Their dedication to customer satisfaction and open communication are frequently highlighted, with 83% of reviews praising their exceptional project management and collaborative approach.
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$1,000+Undisclosed50 - 249Rawalpindi, Pakistan
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LETS OUTSOURCE SMC PRIVATE LIMITED, a Back Office Outsourcing company, was established in 2019. The agency provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
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See all 7 projectsHR Business Solutions is a comprehensive HR services provider, specializing in recruitment, payroll management, and talent acquisition. Across multiple reviews, 100% of clients commend their communication, availability, and client-focused approach, while 80% highlight their efficiency and tailored solutions. A minor concern is noted by 20% regarding minor improvements in documentation and team expansion.
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$50,000+< $25 / hr1,000 - 9,999Islamabad, Pakistan
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Touchstone BPO is an IT managed services company established in 2002. The large team focuses on IT managed services and IT staff augmentation.
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$1,000+$25 - $49 / hr250 - 999Karachi, Pakistan
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Evaluation Grid is a Document Digitization & Management company. They are based in Karachi, Pakistan and have midsize team. They provide Document Digitization & Management and Call Center Services.
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$100,000+$25 - $49 / hr250 - 999Rawalpindi, Pakistan
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J Telemarketing is a midsize Rawalpindi, Pakistan-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Lahore, Pakistan
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Launched in 2013, BPO Solutions is a call center and Customer Service Outsourcing company. The agency offers Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
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Ibex. Pakistan is a call center launched in 2002. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+$200 - $300 / hr250 - 999Rawalpindi, Pakistan
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See all 1 projectsPrime BPO & Telecommunications offers a diverse range of services, including customer and technical support, telecommunications management, data entry, IT services, and back-office support. According to reviews, the company excels in efficient project management and a customer-centric approach. While overall performance is commendable, there is a suggestion to improve scalability during peak periods.
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$1,000+$25 - $49 / hr250 - 999Lahore, Pakistan
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Answering service Digital Saving Solutions was established in 2018. In Lahore, Pakistan and Lahore, Pakistan, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Rawalpindi, Pakistan
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Pyramids Global is a Back Office Outsourcing company. Founded in 2013, the company provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Rawalpindi, Pakistan
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Call center service Stoneshed Premier Care is headquartered in Rawalpindi, Pakistan. Launched in 2018, the team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Karachi, Pakistan
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SNJ Global Services, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Call Center Services. The company is in Karachi, Pakistan and Karachi, Pakistan.
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UndisclosedUndisclosed50 - 249Jhelum, Pakistan
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IJ Technologies is a telephone answering service and Customer Service Outsourcing company founded in 2022. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Islamabad, Pakistan
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Mycalls, a midsize call center, is located in Islamabad, Pakistan and Oslo, Norway. Their services include Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Karachi, Pakistan
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Zentrex Solutions LLc is a telephone answering service launched in 2024. Their team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
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See all 1 projectsRezolves offers a comprehensive suite of services, including digital marketing, customer support, order processing, and back-office operations optimization. The reviews consistently highlight their professionalism, efficiency, and data-driven approach, which have substantially increased website traffic, improved conversion rates, and enhanced customer satisfaction. Rezolves' holistic service model and effective project management are particularly commended, though some clients suggested areas for improvement such as more proactive suggestions and comprehensive performance reports.
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$1,000+< $25 / hr10 - 49Rawalpindi, Pakistan
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See all 1 projectsNEXUS95 is a comprehensive service company specializing in project management, web design, systems development, and content creation. With a highly qualified team, they boast an excellent track record, with 100% of reviews highlighting their promptness, quality output, and effective communication. While initial management needed improvement, clients appreciate their responsiveness and professionalism.
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$50,000+$25 - $49 / hr10 - 49Rawalpindi, Pakistan
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INFINITO, a small call center company, is headquartered in Rawalpindi, Pakistan and Rawalpindi, Pakistan. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+Undisclosed50 - 249Lahore, Pakistan
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Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Lahore, Pakistan
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Based in Lahore, Pakistan, Meta Melon is a midsize telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
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Dispatching Answering Service is a call center company. In Lahore, Pakistan, the company provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Islamabad, Pakistan
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Touchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
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Undisclosed< $25 / hr10 - 49Islamabad, Pakistan
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See all 7 projectsOur expert BPO team provides customized outsourcing solutions to improve business operations, boost process efficiency, and reduce operational costs. We are committed to quality service delivery,
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
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Aizan BPO Solution, a small Back Office Outsourcing company, is located in New York, New York and Lahore, Pakistan. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
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Back Office Outsourcing company Forward Desk is located in Islamabad, Pakistan. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
Metropole Solutions, a call center, is headquartered in Islamabad, Pakistan. The team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Lahore, Pakistan
Services provided
See all 4 projectsSmartFun Studios (Pvt) Ltd is a software development company specializing in app development and IT solutions. Across two reviews, clients praised their deep knowledge of Android architecture, efficient project management, and ability to deliver within timelines. Notably, 100% of the feedback was positive, with reviewers highlighting the team's dedication and technical expertise.
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$5,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
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Lead Incorporation, a midsize call center service, is located in Islamabad, Pakistan. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
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Nord Assist is a Back Office Outsourcing company launched in 2024. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
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ConnectX is a midsize telephone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 2021.
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List of the Top 11 Pakistan BPO Services
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$25,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
30.8/40.016.8/20 Reviews6.7/10 Clients & Experience7.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
27.1/40.016.6/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Ability to deliver
35.2/40.016/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
25.9/40.017/20 Reviews4.3/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Ability to deliver
29.4/40.016.8/20 Reviews6.6/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Ability to deliver
22.5/40.017.8/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Lahore, Pakistan
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
27.7/40.017/20 Reviews4.7/10 Clients & Experience6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Lahore, Pakistan
Ability to deliver
21.6/40.017/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Islamabad, Pakistan
Ability to deliver
32.4/40.016.8/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Karachi, Pakistan
Ability to deliver
21.6/40.017/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr50 - 249Lahore, Pakistan
Ability to deliver
14.2/40.00/20 Reviews8.9/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$25 - $49 / hr10 - 49Lahore, Pakistan
Ability to deliver
20.3/40.014.6/20 Reviews1.7/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Ability to deliver
8.1/40.00/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+< $25 / hr10 - 49Karachi, Pakistan
Ability to deliver
22.8/40.016.4/20 Reviews0.7/10 Clients & Experience5.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$250,000+< $25 / hr1,000 - 9,999Lahore, Pakistan
Ability to deliver
7.6/40.00/20 Reviews0/10 Clients & Experience7.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Ability to deliver
19.3/40.014.6/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Ability to deliver
22.4/40.017.2/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+Undisclosed50 - 249Rawalpindi, Pakistan
Ability to deliver
6.3/40.00/20 Reviews1.5/10 Clients & Experience4.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
Ability to deliver
23.8/40.016.2/20 Reviews3.1/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$50,000+< $25 / hr1,000 - 9,999Islamabad, Pakistan
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Karachi, Pakistan
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$100,000+$25 - $49 / hr250 - 999Rawalpindi, Pakistan
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Lahore, Pakistan
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing
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