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Top Inbound Call Center Services in Manila

Ratings Updated: May 17, 2026
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15 Leaders 15 Contenders

104 Companies

Country: Philippines
City: Manila

List of the Top Manila Inbound Call Centers Services

  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Parañaque, Philippines

    Services provided

    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services
    15% Customer Service Outsourcing +4 services
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

    See all 44 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Unity Communications has received positive feedback for their effective support in revenue cycle management. Clients appreciate their organized approach, timely communication, and respectful team culture. Notably, one client highlighted a consistent collection performance despite staff changes, attributing this success to Unity's diligent efforts. While initial attendance issues were noted, the company swiftly implemented improvements, achieving a 99.59% attendance rate. Overall, sentiment towards Unity Communications is highly favorable.
    Read 1 Recent Review

    Industry Experience

    Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.

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    Select Industry to see insights

    Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)
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  • Remote CoWorker Logotype

    4.8 185 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.

    See all 185 projects

    Reviews mention Accessible

    Clients consistently commend Remote CoWorker for their accessibility and responsiveness. One client noted, 'Princess J. P. has been a pleasure to work with...always willing to do whatever it takes to get the job finished,' highlighting their dedication to understanding client needs. Another client emphasized their 'remarkable time management skills' and promptness in delivering tasks ahead of deadlines. Overall, the sentiment reflects a strong appreciation for the company's commitment to being available and attentive to client demands.
    • Back Office Outsourcing for Defense Products Reseller
      5.0 May 24, 2024

      We were pleased with their availability and willingness to understand my needs and demands. Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished.

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    • Call Center & Lead Generation Services for Tear Out Company
      5.0 Aug 2, 2023

      What was most impressive to me was their wide range of professionals that are available to assist you. First and foremost, I was immediately impressed by their remarkable time management skills. Not only were they always on time, but they consistently delivered completed tasks well ahead of the designated deadlines.

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    Industry Experience

    Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.

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    Select Industry to see insights

    Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal Medical

    View projects from:

    United States (113) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

    Taguig, Philippines

    5th Ave & 26th St
    Taguig, Philippines

    1001 - 2000

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  • Outsourced Logotype

    4.9 12 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    15% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4 services
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing
    10% Call Center Services

    Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

    See all 12 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback highlights a positive sentiment towards Outsourced's recruitment solutions, particularly praising their effective integration into the client's team and streamlined processes. A CEO noted significant improvements in efficiency and cost reduction, attributing success to the Client Success Director, Michelle. However, frustrations with staff operating controls were mentioned, indicating an area for improvement. Overall, the collaboration has been beneficial, fostering growth for the client company.
    Read 1 Recent Review

    Industry Experience

    Outsourced has demonstrated strong expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Arts. Feedback emphasizes their commitment to project timelines, effective communication, and adaptability. Clients in the Legal and Telecommunications sectors noted successful staff recruitment and project management, while those in eCommerce and IT highlighted efficiency and quality of talent. Overall, feedback reflects a positive sentiment, indicating that Outsourced is a reliable partner for industries seeking efficient staffing and development solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting

    View projects from:

    Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

    This provider is fluent in 1 language:

    • English

    Quezon City, Philippines

    18 Floor, Citibank Square, Eastwood City Cyberpark, Quezon City, Metro Manila
    Quezon City, Philippines 1800

    401 - 500

    +61 2 8073 4162

    Quezon City, Philippines

    SM North EDSA Tower 1, North Avenue, Quezon City, Metro Manila
    Quezon City, Philippines 1105

    76 - 100

    +61 2 8073 4162

    See All Locations (10)
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  • Staffwiz LLC Logotype

    4.8 3 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Services provided

    30% Recruiting
    15% Customer Service Outsourcing
    15% Sales Outsourcing +4 services
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

    See all 3 projects

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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    More responsive than most other service providers

    Staffwiz LLC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Makati, Philippines

    7F, Finman Centre131 Tordesillas Street St. Salcedo Vill, Bel-Air
    Makati, Philippines 1227

    21 - 30

    02-7823-3949

    See All Locations (2)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    4.5

    Manila clients appreciate Staffwiz LLC's healthcare staffing solutions, including clinician hiring and medical coding support. They highlight the company's prompt, assertive project management and effective virtual updates, resulting in successful placements and strong client satisfaction.
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  • Big Outsource Logotype

    5.0 52 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Santo Tomas, Philippines

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

    See all 52 projects

    Reviews mention Professional

    Overall, client sentiment regarding Big Outsource's professionalism is overwhelmingly positive. Clients consistently highlight their structured approach, timely deliverables, and adaptability to brand communication styles. For instance, one client noted their ability to integrate seamlessly with internal teams, enhancing client satisfaction. Another emphasized their responsiveness and professionalism, describing the team as a 'direct extension' of their own. Overall, Big Outsource is recognized for its commitment to quality and professionalism in service delivery.
    • Business & IT Consulting Services for Haircare Company
      5.0 Aug 5, 2023

      Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.

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    • Bookkeeping Services for Accounting Firm
      5.0 Jul 31, 2023

      Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.

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    • Back-Office Outsourcing for Legal Company
      5.0 Jul 25, 2023

      Project management was very nice, responsive, and professional. They delivered on time, every time.

      Read Full Review
    • Call Center Services for Logistics Company
      5.0 Jul 23, 2023

      Big Outsource's project management has been top-notch. They consistently delivered on time, meeting all agreed-upon deadlines and project milestones. Their responsiveness to our needs was truly impressive.

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    • Customer Service Outsourcing for EdTech Company
      5.0 May 20, 2025

      BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well. The employees at this company, from the top down, are amazing people who are extremely professional, are a pleasure to work with, and have been a great partner.

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    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

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    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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    Santo Tomas, Philippines

    Brgy. San Roque
    Santo Tomas, Philippines 4234

    50 - 75

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  • Connext Logotype

    5.0 7 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +1 service
    20% IT Staff Augmentation

    Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

    See all 7 projects

    Reviews mention Receptive

    The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.
    • Recruitment Services for Expense Management Software Company
      5.0 Jul 25, 2022

      Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised Connext for their effective call center services, noting a significant reduction in guest complaints and improved reservation processes. One client highlighted their impressive hiring practices and timely project delivery, while suggesting enhancements in employee training. Overall, the sentiment reflects satisfaction with Connext's alignment of values and performance, indicating they are a reliable partner for ongoing projects.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
    Read All Reviews

    View projects from:

    Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 7 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Phoenix Standard Time (PNT)
    • Mountain Standard Time (MST)
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  • Helpware CX Logotype

    4.8 47 reviews
    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware is a business process outsourcing (BPO) company offering a wide range of services, including customer support, IT services, and back-office operations. The company consistently receives high praise for its project management, adaptability, and dedication to client success. Approximately 90% of reviewers highlight Helpware's proactive communication, ability to exceed expectations, and seamless integration with clients' internal teams, underscoring its reputation as a reliable and valued partner.

    See all 47 projects

    Reviews mention Patient

    Clients have expressed high satisfaction with Helpware's patient and professional approach to customer support. One reviewer noted their technicians are 'patient, professional, and polite,' effectively building strong relationships with clients. Additionally, Helpware consistently meets operational goals, such as exceeding ticket closure quotas. Overall, the sentiment surrounding Helpware's patience in handling client issues is notably positive, contributing to an ongoing partnership since 2018.
    • Customer Service Outsourcing for Parking Software Company
      5.0 Feb 12, 2024

      We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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    More responsive than most other service providers

    Helpware CX is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
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  • Enshored Logotype

    4.8 11 reviews
    Verified
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    30% Content Moderation Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +5 services
    10% Call Center Services
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Enshored is a business process outsourcing company that specializes in customer service, back-office support, and data management. Their reviews highlight a 90% success rate in achieving SLAs and emphasize their flexibility, adaptability, and proactive problem-solving capabilities. Clients commend Enshored for saving costs, enhancing workflow efficiency, and seamlessly integrating into business operations, with no significant areas for improvement noted.

    See all 11 projects

    Reviews mention Customized support

    Clients have expressed high satisfaction with Enshored's customized support, highlighting their ability to tailor teams to specific needs. One client noted that Enshored effectively created a better workflow and increased productivity, while consistently meeting project requirements. The managing director of a logistics company emphasized the impressive adaptability of the team to their unique requests, indicating a strong alignment with client objectives and a commitment to delivering personalized solutions.
    • Back Office Outsourcing for Freight Forwarding Company
      5.0 Oct 25, 2023

      They can tailor the team to our specific needs and requests.

      Read Full Review
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    Industry Experience

    Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.

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    Select Industry to see insights

    Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
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    Pasig, Philippines

    16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    286318857

    Pasig, Philippines

    27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    +63 02 8876 1973

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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Easy to work with

    Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.
    • BPO Services for E-Commerce Company
      5.0 Mar 31, 2022

      The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.

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    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

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    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
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  • Booth Logotype

    4.8 18 reviews
    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    20% Back Office Outsourcing
    20% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO) +8 services
    10% IT Staff Augmentation
    10% Other Digital Marketing
    5% Content Marketing
    5% Data Annotation Services
    5% HR Outsourcing
    5% IT Managed Services
    5% PEO/Employee Leasing
    5% Recruitment Process Outsourcing

    Booth & Partners is an outsourcing service provider offering a range of services including operations support, talent acquisition, and employer of record services. Overall, 90% of reviews reflect positive feedback, with clients highlighting their commitment to continuous improvement and customer service. Booth & Partners is praised for their cultural fit, responsiveness, and tailored solutions, though some reviews note areas for improvement in HR processes and performance tracking.

    See all 18 projects

    Reviews mention Great project management

    Clients consistently commend Booth & Partners for their exemplary project management. One client noted the team's timely responses and effective communication, stating, "I usually get answers in due time... they always do their best to understand and answer our needs." Another client highlighted their efficiency, mentioning that tasks were completed significantly faster than anticipated. Overall, the sentiment is strongly positive, with clients expressing satisfaction in timely deliverables and proactive engagement.
    • Accounting Services for Equity Firm
      5.0 Aug 16, 2024

      Booth & Partners has performed well in terms of project management. They deliver on time and within budget and communicate well with us. We primarily communicate through Microsoft Teams, and she replies within seconds.

      Read Full Review
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    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Booth & Partners is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and strong alignment with budgetary constraints. For instance, one client noted that their pricing fit within their budget while delivering good value, leading to successful hiring outcomes. Overall sentiment reflects satisfaction with cost-effectiveness, as many clients appreciate the affordability of services combined with quality support and responsiveness.
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    More responsive than most other service providers

    Booth is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (8) Australia (5) Canada (1) Portugal (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • Central African Time (CAT)
    • Eastern African Time (EAT)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    View all time zones
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  • Aidey Logotype

    5.0 32 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Services provided

    75% Customer Service Outsourcing
    15% Call Center Services
    10% Back Office Outsourcing

    Aidey is a customer support and back-office solutions provider known for seamlessly integrating into client operations across various sectors, such as finance, retail, and SaaS platforms. Feedback from clients highlights Aidey's efficient project management and strong cultural alignment, with 100% of reviews praising their responsiveness and the positive impact on metrics like response times and customer satisfaction scores. While some mentions of onboarding improvements exist, their attention to detail and proactive approach to process enhancements are consistently commended.

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    Industry Experience

    Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.

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    Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (13) Less than $10,000 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2)

    What Clients Have Said

    Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.
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    United States (18) India (2) Australia (1) England (1)
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  • Boldr. Logotype

    4.8 10 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2 services
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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    Reviews mention Timely

    Clients have expressed a highly positive sentiment regarding Boldr.'s timeliness, noting their consistent delivery of items on schedule and effective project management. One client highlighted their commitment to meeting deadlines and responsiveness to evolving needs, which contributed significantly to overall satisfaction. However, an area for improvement mentioned was the hiring time for non-English language support agents, indicating a desire for quicker recruitment processes to enhance service delivery.
    • Customer Service Outsourcing for GPS Pet Tracker Provider
      4.5 Jan 15, 2024

      BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, BoldR.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.

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    Industry Experience

    Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.

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    Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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    Pasig, Philippines

    5F Hanston Building, Ortigas Center
    Pasig, Philippines 1600

    501 - 750

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  • Fusion CX Logotype

    4.6 16 reviews
    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    20% Sales Outsourcing +1 service
    10% Back Office Outsourcing

    Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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    Reviews mention Communicative

    Clients have consistently praised Fusion CX for their strong communication skills, noting their ability to effectively handle customer issues and maintain relationships. One client highlighted their agents' experience and networking capabilities, emphasizing that communication is a key strength of the service provider. Overall, the sentiment regarding Fusion CX's communicative approach is highly positive, with clients feeling supported and well-informed throughout their engagement.
    • IT Services Lead Generation
      5.0 Aug 18, 2017

      The service provider's strengths include their communication, networking, and problem-solving skills.

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    Industry Experience

    Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.

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    Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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    Pasig, Philippines

    601 & 602 Orient Square Bldg
    Pasig, Philippines 1600

    301 - 400

    02-5068932

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  • Welsend Logotype

    4.9 11 reviews
    $50,000+
    < $25 / hr
    10,000+
    Taguig, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing +1 service
    10% CRM Consulting and SI

    Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

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    Reviews mention Transparent

    Clients have consistently praised Welsend for its transparency and professionalism throughout the project lifecycle. One client noted that Welsend never hides problems or makes excuses, demonstrating strong problem-solving capabilities and superior coordination. Their receptiveness to feedback and proactive approach in providing suggestions were also highlighted as key strengths. Overall, the sentiment reflects a high level of satisfaction with Welsend's transparent communication and commitment to addressing challenges effectively.
    • Staffing Support & Analytics for Manufacturing Company
      5.0 Feb 15, 2022

      They have strong project management capability. They never hide problems or find excuses if there are any. Both the project manager and account manager demonstrate superior coordination ability, strong problem-solving.

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    Industry Experience

    Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.

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    Telecommunications Government Transportation Manufacturing Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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    China (5) Germany (1)
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  • PartnerHero Logotype

    4.9 6 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    60% Customer Service Outsourcing
    10% Application Testing
    10% Back Office Outsourcing +2 services
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)

    PartnerHero is a Business Process Outsourcing (BPO) company providing customer support, analytics, and call center services. Their clients commend them for their professionalism, commitment to client satisfaction, and ability to adapt services to meet evolving needs. Approximately 100% of reviews highlight their impressive project management and responsiveness, with a notable emphasis on timely service delivery and a strong cultural alignment with clients.

    See all 6 projects

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
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    Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

    Quezon City, Philippines

    60 General Aguinaldo Avenue
    Quezon City, Philippines 1109

    201 - 250

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  • Emapta Logotype

    4.7 3 reviews
    Undisclosed
    Undisclosed
    10,000+
    Makati, Philippines

    Services provided

    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    25% IT Staff Augmentation +3 services
    15% Call Center Services
    5% Engineering
    5% HR Consulting

    Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

    See all 3 projects

    Reviews mention High-quality work

    Clients express a strong sentiment of high-quality work from Emapta, highlighting their effective human resource management and supportive work environment. One CEO noted that Emapta met expectations and improved team productivity, especially during the transition to remote work. They praised Emapta's attentive communication and reliable services, stating, 'Emapta is probably one of the best out there.' Overall, client feedback reflects satisfaction with the quality and efficiency of Emapta's services.
    • BPO Services for Health Company
      4.0 Nov 11, 2020

      Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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    Australia (2) United States (1)

    Makati, Philippines

    4th, 5th, 6th, 10th, and 11th, PNB Makati Bldg., 6754 Ayala Avenue, Makati City
    Makati, Philippines 1229

    201 - 250

    +63 2 8540 0032

    Makati, Philippines

    4th Floor, BDO Equitable Tower, 8751 Paseo de Roxas, Bel-Air Makati City
    Makati, Philippines 1227

    151 - 200

    +63 2 8540 0032

    Makati, Philippines

    2nd Floor & 7th Floor, 6780 Building, 6780 Ayala Avenue, Makati City
    Makati, Philippines 1229

    151 - 200

    +63 2 8540 0032

    Makati, Philippines

    2nd Floor, Goodland Building, 377 Senator Gil Puyat Avenue, Makati City
    Makati, Philippines 1200

    201 - 250

    +63 2 8540 0026

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  • Acquire Intelligence Logotype

    4.6 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    60% Back Office Outsourcing
    16% Customer Service Outsourcing
    14% Call Center Services +1 service
    10% Sales Outsourcing

    Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

    See all 4 projects

    Reviews mention Autonomous

    Clients express a positive sentiment regarding Acquire BPO's autonomy in handling outbound services. One client noted that the team is competent and requires minimal supervision, effectively saving operational costs and allowing focus on market expansion. The efficiency in processing calls and managing data was highlighted as a significant benefit, enabling better response times and reduced internal workload. Overall, clients appreciate the independence and effectiveness of Acquire BPO in managing their outbound operations.
    • Telemarketing for Consumer Products Company
      5.0 Aug 12, 2017

      They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.

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    Industry Experience

    Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.

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    Consumer Products Other Industry Nonprofit Hospitality & leisure

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
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    New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)
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  • TRU29 Solutions Inc. Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines

    Services provided

    40% Employer of Record (EOR) Services
    25% Back Office Outsourcing
    25% Call Center Services +1 service
    10% IT Strategy Consulting

    TRU29 Solutions Inc. is a versatile business process outsourcing company offering services in HR management, outbound sales, customer support, and social media management. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and adaptability. Approximately 100% of reviewers highlight their effective management and exceptional service delivery, although some note minor areas for improvement in communication timeliness.

    See all 4 projects

    Reviews mention Easy to work with

    Clients consistently express that TRU29 Solutions Inc. is easy to work with, highlighting their effective communication and responsiveness. One client noted the seamless workflow facilitated by having an Operations Manager coordinating efforts, which significantly streamlined collaboration. Additionally, the company's proactive approach to identifying and addressing issues without needing client prompts was particularly praised. Overall, the sentiment surrounding TRU29 Solutions reflects a high level of satisfaction regarding their ease of collaboration and commitment to improvement.
    • Social Media Marketing for Marketing & Advertising Agency
      5.0 Jan 15, 2021

      The workflow between our team and theirs was very easy. They work during our time zone / office hours and have one Operations Manager that coordinates everything for us.

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    Industry Experience

    TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.

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    Information technology Telecommunications Financial services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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    Poland (1) South Africa (1) United States (1) England (1)
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  • Penbrothers Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    15% Back Office Outsourcing
    15% PEO/Employee Leasing
    15% Recruiting +5 services
    15% Staffing
    10% Customer Service Outsourcing
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

    See all 1 projects

    Industry Experience

    Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.

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    Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% HR Outsourcing +2 services
    10% Customer Service Outsourcing
    10% IT Staff Augmentation

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

    See all 1 projects

    Industry Experience

    Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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    Taguig, Philippines

    19/F Uptown Place Tower 2 11th Drive, Uptown Mall
    Taguig, Philippines 1634

    1001 - 2000

    +63287796540

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  • Customer Umbrella Logotype

    5.0 20 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Pasay, Philippines

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    20% IT Managed Services +4 services
    15% Customer Service Outsourcing
    10% IT Staff Augmentation
    10% Staffing
    5% Recruiting

    Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.

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    Reviews mention Communicative

    Customer Umbrella has consistently received high praise for their communicative approach, with clients highlighting their flawless communication and prompt responses to inquiries. One client noted, 'Communication was flawless, and they had a thorough understanding of our requirements and priorities,' while another emphasized their 'excellent communication skills and a thorough comprehension of our requirements.' Overall, the sentiment reflects a strong appreciation for their proactive and effective communication, which significantly contributed to successful collaborations.
    • Customer Support Services for Sports Betting & Gambling Firm
      5.0 Mar 3, 2024

      The cooperation between our team and theirs was extremely effective. Communication was flawless, and they had a thorough understanding of our requirements and priorities. Their prompt response to our inquiries, as well as their forward-thinking approach to problem solving, contributed to a successful collaboration.

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    • Back Office Support for Photo Organization Platform
      5.0 Mar 1, 2024

      Our team and theirs worked together in a very efficient manner. They showed a thorough awareness of our safety and compliance requirements and had flawless communication. We had a successful working relationship because of their prompt response to our questions and proactive problem-solving.

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    • Back Office Outsourcing for Electronics Manufacturer
      5.0 Feb 28, 2024

      There was a very efficient collaboration between our team and theirs. They showed a thorough awareness of our repair service specifications and client expectations, and communication was easy. We had a successful working relationship because of their prompt reply to our questions and effective handling of scheduling conflicts.

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    • Customer Support Services for Gaming Machines Company
      5.0 Feb 17, 2024

      They have fantastic communication skills and were very aware of our needs and priorities. Working with them was a genuine team effort because they were fast to handle any concerns and receptive to our suggestions.

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    • Back Office Outsourcing for Gaming Company
      5.0 Feb 9, 2024

      Our teams' collaboration was very productive. The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (2)

    What Clients Have Said

    Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
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    United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

    Pasay, Philippines

    Roxas Boulevard
    Pasay, Philippines

    101 - 150

    +359885379385

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  • Sourcefit Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Accounting
    10% Back Office Outsourcing
    10% Call Center Services +7 services
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Sourcefit is a comprehensive outsourcing solutions provider that specializes in recruitment, office space provision, and various backend services including HR, IT, and accounting. Reviews highlight Sourcefit's responsiveness, effective communication, and value for cost, with about 95% mentioning successful outcomes like team growth and service satisfaction. However, a small number (approximately 5%) noted room for improvement in recruiting speed and proactive communication.

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    Reviews mention Transparent

    Clients have noted Sourcefit's strong commitment to transparency and open communication, with regular meetings to ensure alignment. One client highlighted their accommodating nature and the ability for employees to share feedback directly. However, there were instances of delays in the recruiting process, indicating a need for improvement in efficiency. Overall, the sentiment reflects a positive experience, with transparency being a significant strength, despite occasional challenges in timeliness.
    • Recruitment Services for Bookkeeping Company
      4.0 Dec 10, 2025

      We communicate with Sourcefit through virtual meetings, emails, and messaging apps. The team is very open, transparent, and accommodating. However, recruiting through Sourcefit can be a bit on the slower side, depending on who your recruiter is.

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    2 of 4 reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews of Sourcefit indicate a generally positive sentiment, highlighting their effective project management and responsiveness. Clients appreciated the speed and quality of service, with one noting a 100% staffing achievement within 60 days. However, some feedback pointed to slower recruitment processes and the need for improved training among certain recruiters. Overall, Sourcefit is recognized for its strong communication and alignment with client values, making it a reliable partner for various project needs.
    Read 4 Recent Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
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    United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)
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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

    See all 1 projects

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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    Caloocan, Philippines

    4th Floor Araneta Square Mall
    Caloocan, Philippines 1400

    76 - 100

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  • Open Access BPO Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Transcription +1 service
    10% Translation

    Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

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    Industry Experience

    Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.

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    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
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    Makati, Philippines

    19/F 6783 Robinsons Summit Center, Ayala Avenue,
    Makati, Philippines 1200

    501 - 750

    1-888-888-1519

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  • Catalyst BPX Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    30% Finance & Accounting Outsourcing (FAO)
    20% Employer of Record (EOR) Services
    20% Recruitment Process Outsourcing +2 services
    15% Back Office Outsourcing
    15% Customer Service Outsourcing

    Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

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    Industry Experience

    Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.

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    Social Networking Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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    Taguig, Philippines

    29F, Brgy, World Plaza, 5th Ave
    Taguig, Philippines 1634

    101 - 150

    +1 (415) 943-4050

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  • STAFFVIRTUAL Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Services provided

    26% Back Office Outsourcing
    24% Call Center Services
    20% Accounting +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Recruiting

    STAFFVIRTUAL is a customer support outsourcing company that provides 24/7 service tailored to enhance customer satisfaction and operational efficiency. Analyzing reviews, 100% of clients reported a 25% increase in customer satisfaction, commending their project management and adaptability, though suggesting more proactive process improvements could be beneficial.

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    Reviews mention Efficient

    Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.
    • Call Center Services for Online Beauty Brand
      5.0 Oct 7, 2023

      Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.

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    Industry Experience

    STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.

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    Wellness & Fitness Beauty & Cosmetics

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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    Mandaluyong City, Philippines

    Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
    Mandaluyong City, Philippines 1605

    501 - 750

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  • hammerjack Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    30% Accounting
    30% Finance & Accounting Outsourcing (FAO)
    15% Back Office Outsourcing +4 services
    10% Call Center Services
    5% CRM Consulting and SI
    5% IT Managed Services
    5% Other IT Consulting and SI

    hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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    Reviews mention Professional

    The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.
    • Business Services for Digital Marketing & Consulting Agency
      5.0 Aug 23, 2021

      Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.

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    Industry Experience

    hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.

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    Human Resources Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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    Makati, Philippines

    10 Jupiter
    Makati, Philippines 1209

    201 - 250

    1300 788 451

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  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines

    Services provided

    30% Back Office Outsourcing
    16% Customer Service Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3 services
    15% PEO/Employee Leasing
    14% Call Center Services
    10% Sales Outsourcing

    Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

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    Reviews mention High-quality work

    Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.
    • Payment Processing for Mid-sized IT Firm
      3.5 Aug 12, 2017

      The service provider's strength is that they must process accurately.

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    Industry Experience

    Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.

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    IT Services Manufacturing

    View projects from:

    Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

    Quezon City, Philippines

    30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
    Quezon City, Philippines 1800

    31 - 40

    63.917.559.0169

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  • Reliasourcing Inc Logotype

    4.8 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Manila, Philippines

    Services provided

    40% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing +2 services
    10% Back Office Outsourcing
    10% HR Outsourcing

    Reliasourcing Inc is a business process outsourcing company that excels in sales development and customer service. The company has received highly positive feedback, with 100% of reviewers noting their efficiency and high-quality service. Clients commend their proactive approach and impressive project management, contributing to significant business growth and operational improvements.

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    Reviews mention Timely

    Clients have consistently praised Reliasourcing Inc for their timeliness and reliability in project management. One client noted, 'They always met deadlines set forth to them,' highlighting their commitment to timely delivery. Regular weekly meetings for progress checks further demonstrate their proactive approach. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no suggestions for improvement in this area.
    • Sales & Customer Service Outsourcing for Healthcare Company
      5.0 Nov 30, 2024

      Yes. They always met deadlines set forth to them. We meet on a weekly WBR calls to review progress and complete status checks.

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    Industry Experience

    Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.

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    Healthcare IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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    Manila, Philippines

    5th Avenue, corner 25th St, Taguig, Metro Manila
    Manila, Philippines

    50 - 75

    +639688559429

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  • MainSource 365 Tech LLC Logotype

    4.9 4 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Pasig, Philippines

    Services provided

    40% IT Managed Services
    20% Back Office Outsourcing
    20% Call Center Services +2 services
    10% Search Engine Optimization
    10% Web Design

    MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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    Reviews mention Knowledgeable

    MainSource 365 Tech LLC has received overwhelmingly positive feedback regarding their knowledgeable approach. Clients highlighted the team's expertise in various areas, such as IT support and digital marketing, with one reviewer noting their 'wide-ranging knowledge base' and another emphasizing their 'passion' and 'fast execution.' Clients appreciated the team's ability to provide clear guidance and support, which significantly contributed to their project's success. Overall, the sentiment reflects a strong confidence in the company's capabilities and proficiency.
    • Managed IT Services for Feline Adoption Center
      5.0 Feb 17, 2021

      Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.

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    • Business Management for E-Commerce Firm
      5.0 Nov 6, 2020

      Relentless, passionate, knowledgeable.

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    • Managed IT Services & Marketing for Home Liquidation Firm
      5.0 Jul 30, 2020

      Everyone I’ve spoken to has been really knowledgeable and patient. Main Source 365 has such a wide-ranging knowledge base. They also have a lot to offer a company like mine that’s just starting out.

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    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
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    United States (3) Canada (1)

    Pasig, Philippines

    Tycoon center bldg
    Pasig, Philippines 1600

    10 - 15

    +63 9175470365

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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    25% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2 services
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

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    Reviews mention Accommodating

    Clients have expressed positive sentiments regarding Magellan Solutions Outsourcing Inc's accommodating nature, particularly their ability to adapt quickly to changing business needs. One client noted, 'Being able to quickly adapt to changing business needs is a strength.' However, there is a suggestion for improvement in providing a more personalized approach to enhance customer service. Overall, feedback indicates a strong willingness from Magellan to meet client requirements effectively.
    • Claims Processing for Enterprise Consumer Products Firm
      4.0 Aug 12, 2017

      Being able to quickly adapt to changing business needs is a strength.

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    Industry Experience

    Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.

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    Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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  • Dynamic Business Outsourcing Solutions Logotype

    4.0 1 review
    $5,000+
    Undisclosed
    50 - 249
    Quezon City, Philippines

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    20% Customer Service Outsourcing +2 services
    20% IT Staff Augmentation
    20% Staffing

    Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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    Industry Experience

    Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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  • Concert 8 Solutions Inc. Logotype

    3.5 3 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    65% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +1 service
    10% Sales Outsourcing

    Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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    Reviews mention Communicative

    Concert 8 Solutions Inc. has received high praise for their communicative approach, with clients noting their 'extremely effective' workflow and responsiveness. One client highlighted the seamless transition from weekly meetings to effective communication via Slack, emphasizing the team's readiness to engage as needed. Their professionalism and pleasant demeanor further enhance client interactions, leading to a positive overall sentiment regarding communication capabilities.
    • Helpdesk Services for AI Company
      5.0 Apr 26, 2022

      Extremely effective. At the beginning our DevOps Team Leader had weekly meetings with the team, afterwards these meetings became redundant and we moved to communicating through Slack. They were always extremely responsive and ready to jump to a meeting if needed. Their professionalism and understanding of our complex product, as well as their responsiveness. In addition, everyone in Concert8 were extremely pleasant to communicate with.

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    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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    Israel (1) Philippines (1) United States (1)

    Makati, Philippines

    Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
    Makati, Philippines 1209

    76 - 100

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  • NICE inContact Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    50% Call Center Services
    40% Customer Service Outsourcing
    10% Business Consulting

    NICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.

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    Reviews mention Communicative

    Clients have consistently praised NICE inContact for their strong communication skills, noting their proactive approach and minimal disruptions. One client highlighted that the service provider only reaches out when necessary, indicating effective communication management. Despite some concerns regarding high turnover affecting consistency, overall sentiment remains positive, with communication and convenience recognized as key strengths. The ability to empower agents to make decisions further enhances client satisfaction.
    • Inbound Calling Services for Business Service
      3.5 Nov 2, 2017

      The service provider's communication, convenience, and ease of use are their key strengths.

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    Industry Experience

    NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.

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    Other Industry Business services Information technology Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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    Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)
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  • OptimumSource Logotype

    3.9 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Pasig, Philippines

    Services provided

    25% Back Office Outsourcing
    24% Call Center Services
    13% Customer Service Outsourcing +3 services
    13% HR Outsourcing
    13% Sales Outsourcing
    12% Recruiting

    OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.

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    Reviews mention Reliable

    OptimumSource has consistently received positive feedback regarding their reliability from clients. A notable review emphasized their ability to deliver quality work and maintain strong communication, with the client stating, 'They are trusted and reliable. They have proven it over the time we have worked with them.' Another client highlighted their ease of collaboration, reinforcing the sentiment of dependability and satisfaction with the services provided.
    • Data Entry and Payment Services for Business Services Firm
      4.5 Nov 2, 2017

      They are trusted and reliable. They have proven it over the time we have worked with them. They are reliable and easy to work with.

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    Industry Experience

    OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.

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    Manufacturing Business services Financial services Human Resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
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    Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)
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  • Motif Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    100% Call Center Services

    Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.

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    Quezon City, Philippines

    4/F, E-Commerce Plaza, 1 Garden Road Eastwood Cyberpark, Bagumbayan, Libis
    Quezon City, Philippines 1110

    21 - 30

    63.2.900.1158

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  • Centro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mandaluyong, Philippines

    Services provided

    30% HR Outsourcing
    15% Call Center Services
    15% Customer Service Outsourcing +5 services
    10% CRM Consulting and SI
    10% IT Managed Services
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% ERP Consulting and SI

    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.

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    Mandaluyong, Philippines

    Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
    Mandaluyong, Philippines 1552

    101 - 150

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  • Everise Logotype

    Not yet reviewed

    $250,000+
    Undisclosed
    10,000+
    Taguig, Philippines

    Services provided

    10% AI Development
    10% Application Testing
    10% Blockchain +7 services
    10% Branding
    10% Call Center Services
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% Generative AI
    10% IT Managed Services
    10% Mobile App Development

    Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.

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    Taguig, Philippines

    West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
    Taguig, Philippines 1634

    2001 - 5000

    See All Locations (8)
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  • VXI Global Solutions Inc. Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    10,000+
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +3 services
    10% Custom Software Development
    5% AI Development
    5% AR/VR Development

    VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.

    Read more

    Makati, Philippines

    SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
    Makati, Philippines 1226

    2001 - 5000

    1639177775555

    See All Locations (4)
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  • HSN Philippines, Inc. Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Manila, Philippines

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Sales Outsourcing
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Social Media Marketing

    In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.

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    Manila, Philippines

    1172 Quirino Avenue Extension
    Manila, Philippines

    151 - 200

    See All Locations (2)
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  • Premier NX Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Back Office Outsourcing
    10% Call Center Services
    10% Customer Service Outsourcing +12 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services
    5% API Development
    5% Accounting
    5% Application Management & Support
    5% CRM Consulting and SI
    5% Custom Software Development
    5% Ecommerce Marketing
    5% Graphic Design
    5% Social Media Marketing
    5% Unified Communications Consulting & SI
    5% Video Production

    IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.

    Read more

    Quezon City, Philippines

    E-Commerce Road
    Quezon City, Philippines 1800

    1001 - 2000

    +1 931-551-8888

    See All Locations (5)
    View Profile
  • ePerformax Contacts Center and BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Pasay, Philippines

    Services provided

    100% Call Center Services

    EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.

    Read more
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Pasay, Philippines

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Pasay, Philippines

    Macapagal Avenue, Mall of Asia Complex, Pasay City
    Pasay, Philippines 1300

    301 - 400

    See All Locations (52)
    View Profile
  • Omada One Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Finance & Accounting Outsourcing (FAO)

    Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • TSA Group Logotype

    Not yet reviewed

    $250,000+
    $25 - $49 / hr
    1,000 - 9,999
    Pasay, Philippines

    Services provided

    65% Customer Service Outsourcing
    20% Call Center Services
    15% Sales Outsourcing

    TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.

    Read more

    Pasay, Philippines

    14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
    Pasay, Philippines 1300

    501 - 750

    See All Locations (5)
    View Profile
  • Firstsource Solutions Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    1,000 - 9,999
    Muntinlupa, Philippines

    Services provided

    45% Call Center Services
    35% Customer Service Outsourcing
    10% Business Consulting +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Muntinlupa, Philippines

    Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
    Muntinlupa, Philippines 1781

    76 - 100

    +63 2 858 2000

    See All Locations (4)
    View Profile
  • iSupport Worldwide Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Pasig, Philippines

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    20% Customer Service Outsourcing +2 services
    20% Recruitment Process Outsourcing
    20% Staffing

    ISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Datacom Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    100% Call Center Services

    Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.

    Read more

    Quezon City, Philippines

    Level 23F IBM Plaza 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Ave. (C-5) Bagumbayan
    Quezon City, Philippines 1110

    41 - 49

    63.2.802.6600

    See All Locations (6)
    View Profile
  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4 services
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

    Read more

    Taguig, Philippines

    16F Three World Square, Upper McKinley Road, Fort Bonifacio,
    Taguig, Philippines 1634

    201 - 250

    See All Locations (5)
    View Profile
  • MicroSourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Pasay, Philippines

    Services provided

    25% Back Office Outsourcing
    25% Transcription
    15% Customer Service Outsourcing +3 services
    15% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services
    10% HR Outsourcing

    MicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.

    Read more

    Pasay, Philippines

    Ocean Drive
    Pasay, Philippines

    2001 - 5000

    +63 2 34371000

    See All Locations (5)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Unity Communications
2 Remote CoWorker
3 Helpware CX
4 Aidey
5 Boldr.
6 Fusion CX
7 Welsend
8 PartnerHero
9 Outsourced
10 Enshored
11 Emapta
12 Acquire Intelligence
13 TRU29 Solutions Inc.
14 TDCX
15 Booth

List of the Top 15 Manila Inbound Call Centers Services

  1. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Parañaque, Philippines

    Ability to deliver

    38.4/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  2. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  3. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    36.3/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    160% Inbound Voice Services
    View Profile Visit Website
  4. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    195% Inbound Voice Services
    View Profile Visit Website
  5. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    145% Inbound Voice Services
    View Profile Visit Website
  6. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    180% Inbound Voice Services
    View Profile Visit Website
  7. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Taguig, Philippines

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    190% Inbound Voice Services
    View Profile Visit Website
  8. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    35.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  9. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    32.4/40.0
    18.8/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  10. Enshored Logotype

    Enshored

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    90% Inbound Voice Services
    10% Other
    View Profile Visit Website
  11. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Makati, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    45% Inbound Voice Services
    55% Other
    View Profile Visit Website
  12. Acquire Intelligence Logotype

    Acquire Intelligence

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    30.9/40.0
    15/20 Reviews
    6.8/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    74% Inbound Voice Services
    26% Other
    View Profile Visit Website
  13. TRU29 Solutions Inc. Logotype

    TRU29 Solutions Inc.

    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    75% Inbound Voice Services
    25% Other
    View Profile Visit Website
  14. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    130% Inbound Voice Services
    View Profile Visit Website
  15. Booth Logotype

    Booth

    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32.1/40.0
    17.2/20 Reviews
    8/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    40% Inbound Voice Services
    60% Other
    View Profile Visit Website
  16. Penbrothers Logotype

    Penbrothers

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    20% Inbound Voice Services
    80% Other
    View Profile Visit Website
  17. Satellite Office Logotype

    Satellite Office

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    31.8/40.0
    15/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    20% Inbound Voice Services
    80% Other
    View Profile Visit Website
  18. Customer Umbrella Logotype

    Customer Umbrella

    $1,000+
    < $25 / hr
    250 - 999
    Pasay, Philippines

    Ability to deliver

    28/40.0
    17/20 Reviews
    6.1/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    90% Inbound Voice Services
    10% Other
    View Profile Visit Website
  19. Sourcefit Logotype

    Sourcefit

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    28.5/40.0
    18.8/20 Reviews
    2.3/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  20. vlbpo cx Logotype

    vlbpo cx

    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Ability to deliver

    26.5/40.0
    16.4/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    195% Inbound Voice Services
    View Profile Visit Website
  21. Open Access BPO Logotype

    Open Access BPO

    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    0.6/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    100% Inbound Voice Services
    View Profile Visit Website
  22. Catalyst BPX Logotype

    Catalyst BPX

    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Ability to deliver

    31.3/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  23. STAFFVIRTUAL Logotype

    STAFFVIRTUAL

    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Ability to deliver

    23.7/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    92% Inbound Voice Services
    8% Other
    View Profile Visit Website
  24. Staffwiz LLC Logotype

    Staffwiz LLC

    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Ability to deliver

    30/40.0
    16/20 Reviews
    8.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  25. hammerjack Logotype

    hammerjack

    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Ability to deliver

    26.5/40.0
    16.4/20 Reviews
    4.5/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  26. Premier BPO Logotype

    Premier BPO

    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines

    Ability to deliver

    22/40.0
    13/20 Reviews
    2.1/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    74% Inbound Voice Services
    26% Other
    View Profile Visit Website
  27. Reliasourcing Inc Logotype

    Reliasourcing Inc

    Undisclosed
    Undisclosed
    250 - 999
    Manila, Philippines

    Ability to deliver

    21.1/40.0
    15.6/20 Reviews
    0.9/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    80% Inbound Voice Services
    20% Other
    View Profile Visit Website
  28. MainSource 365 Tech LLC Logotype

    MainSource 365 Tech LLC

    $5,000+
    $100 - $149 / hr
    10 - 49
    Pasig, Philippines

    Ability to deliver

    24.3/40.0
    15.8/20 Reviews
    3.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  29. Magellan Solutions Outsourcing Inc Logotype

    Magellan Solutions Outsourcing Inc

    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Ability to deliver

    20.5/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    110% Inbound Voice Services
    View Profile Visit Website
  30. Dynamic Business Outsourcing Solutions Logotype

    Dynamic Business Outsourcing Solutions

    $5,000+
    Undisclosed
    50 - 249
    Quezon City, Philippines

    Ability to deliver

    20.6/40.0
    13/20 Reviews
    2.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% Inbound Voice Services
    View Profile Visit Website

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