Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT services company offering software development, DevOps support, customer service, and technical support. They demonstrate strong project management, communication, and flexibility, receiving overwhelmingly positive feedback for their technical know-how and team integration. Approximately 90% of reviewers commend their value for cost and alignment with company values, while some suggest potential improvements in communication and developer retention.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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$1,000+$25 - $49 / hrFreelancer
Services provided
See all 1 projectsHello! I'm Abdul, a highly experienced Full-Stack WordPress developer with over 10 years in the field.I specialize in a wide range of WordPress services, including: Theme development &
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$1,000+< $25 / hr2 - 9
Services provided
See all 1 projectsAt EchoEdge, we don’t just build websites — we craft digital experiences that perform, inspire, and convert. With over six years in the industry, we’ve become trusted partners
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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$1,000+Undisclosed50 - 249Boston, MA
Services provided
See all 1 projectsOutbound Sales Pro (OSP) is the top appointment setting and lead generation company helping B2B founders and sales leaders scale for a fraction of the cost of an in-house team. We generate hundreds
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UndisclosedUndisclosed2 - 9
Services provided
See all 1 projects24GO is a specialist marketing team for high-growth B2B businesses. We engineer the systems that make marketing more measurable, scalable and effective. From CRM implementation to
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UndisclosedUndisclosed10 - 49
Services provided
See all 1 projectsMost IT providers focus on fixing problems as they happen. DistribuCloud was built to eliminate those problems in the first place. We combine managed IT services, cybersecurity, and Cloud Computing
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Undisclosed$50 - $99 / hr2 - 9
Services provided
See all 1 projectsPro-How is an AI training, strategy, and automation company founded in 2016 and headquartered in Myrtle Beach, South Carolina. Serving clients online nationwide, Pro-How helps small business owners
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Undisclosed$25 - $49 / hr2 - 9
Services provided
See all 3 projectsEtoo Khan offers a range of services including website development, e-commerce solutions, custom form creation, WordPress troubleshooting, and website speed optimization. Clients consistently commend Etoo Khan for their timely delivery, excellent communication, and effective problem-solving skills, highlighting their professionalism and ability to deliver projects on schedule with impressive results. Overall, the reviews reflect a high level of satisfaction with Etoo Khan's services and customer support.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 34 projectsDreamix is a technology consulting company specializing in software development, UX/UI design, and cloud infrastructure, with expertise across various industries. They are highly praised for their project management, communication, and ability to integrate seamlessly into teams. Reviews highlight their impressive cultural fit and technical competence, with over 90% of clients expressing satisfaction with their work quality and responsiveness.
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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$1,000+$25 - $49 / hr50 - 249Greater Noida, India
Services provided
See all 2 projectsXorance Solutions Pvt. Ltd. specializes in web and e-commerce development, offering services such as website design, development, and app creation utilizing technologies like Microservices and WordPress. The reviews highlight their professional project management, effective communication, and significant improvements in client traffic and sales, with clients particularly appreciating their expertise and responsiveness.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
See all 1 projectsXYMAX Technologies specializes in website development with a focus on creating engaging front-end designs and user-friendly back-end systems. Their reviews highlight exceptional customization capabilities and effective communication practices. Clients commend their reliability and ability to understand and achieve project goals, establishing them as a trusted partner for complex web solutions.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
Building Teams That Deliver 99brightminds is an IT services and software outsourcing company based in Amman, Jordan, with additional capabilities in Egypt and Palestine (West Bank). We help
Read more$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 96 projectsPeeklogic, LLC is a Salesforce development and consulting firm specializing in CRM implementation, customization, and integration. They receive overwhelmingly positive feedback, with approximately 100% of reviewers highlighting their strong project management, responsiveness, and ability to adapt Salesforce solutions to client needs. Clients also frequently commend Peeklogic, LLC for their clear communication and efficient delivery of projects.
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Undisclosed< $25 / hr10 - 49Ahmedabad, India
Services provided
See all 1 projectsSoftcare Solutions provides programming, API connections, and SEO services. Their reviews reflect a high level of professionalism, meticulous attention to detail, and a strong commitment to project timelines, resulting in user-friendly solutions with significant ROI. Clients have consistently praised the company's responsiveness and ability to deliver quality outcomes on time.
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$1,000+$25 - $49 / hr10 - 49
Services provided
See all 1 projectshireva.co specializes in providing virtual assistance services and has proven to be a valuable partner for startups. Clients commend their professional and efficient team, excellent project management, and responsiveness, resulting in significant productivity gains and cost reductions. The company's attention to detail and personalized approach are highlighted, though there is a suggestion for expanding their service offerings.
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$5,000+$25 - $49 / hr50 - 249Ahmedabad, India
Services provided
See all 1 projectsGlobeSync Technologies provides comprehensive services including iOS/Android app development, web development using React/Next.js, and AWS architecture design. Reviews highlight their ability to deliver complex projects within tight timelines and their effective project management skills. Clients appreciate their high-quality work and responsiveness, although there is a suggestion for more detailed planning in the initial phases.
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$10,000+$25 - $49 / hr2 - 9Espoo, Finland
Services provided
See all 1 projectsNeavant is a Finnish software company founded on the premise that quality is imperative. We are your one-stop digital partner, from web and mobile apps to AI integration and system architecture.
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$1,000+Undisclosed10 - 49Rancho Cucamonga, CA
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See all 1 projectsFounded in 2007, NerdTek Inc. has established itself as a global leader in software services, offering cutting-edge technology solutions across diverse industries. As an ISO-certified, mid-sized IT
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$1,000+< $25 / hr10 - 49Navi Mumbai, India
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See all 1 projectsAt AppZime Technologies, we deliver comprehensive IT solutions that empower businesses to thrive in a digital-first world. Specializing in app and web development, IT and non-IT staffing, product
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Undisclosed$25 - $49 / hr2 - 9
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See all 1 projectsAt Bhardwaj Solutions, we are a leading digital marketing company specializing in performance marketing, website development, and search engine optimization (SEO). As
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$1,000+< $25 / hr2 - 9Navi Mumbai, India
Services provided
See all 1 projectsTechnobizzar software solutions offers website design and SEO marketing services aimed at increasing website traffic and improving conversion rates. Clients have praised the company for delivering quality and affordable services and noted excellent workflow effectiveness. Overall, feedback indicates that Technobizzar software solutions effectively meets client expectations and provides significant benefits.
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$1,000+Undisclosed10 - 49
Services provided
See all 1 projectsTechOps Services specializes in cloud infrastructure, blockchain nodes, and automated CI/CD implementations. Reviews highlight their efficiency, adaptability to changing requirements, and clear communication. Overall, clients are impressed with their fast response times and the supportive nature of their team.
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Undisclosed$25 - $49 / hr2 - 9
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See all 1 projectsExplunt offers live chat support services, helping businesses like American Climbers enhance customer interaction and support. The reviews highlight their ability to deliver projects on time and their provision of highly customized scripts. Clients appreciate their value for cost, although there is a suggestion for reducing human error in chats. Overall, Explunt is commended for improving client engagement metrics.
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UndisclosedUndisclosed50 - 249
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See all 1 projectsRetail Scrape provides advanced competitor price monitoring and intelligent pricing solutions for e-commerce businesses. The platform offers real-time data insights, efficient price tracking, and a
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$5,000+$100 - $149 / hr50 - 249
Services provided
See all 1 projectsHelios Tech Solution is a new-age technology firm committed to serve the automation needs of every business segment-traditional and emerging, across industries.
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UndisclosedUndisclosed2 - 9Delhi, India
Services provided
Brainwork is a website development firm founded in 2007. Their services include Web Development and Web Design.
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UndisclosedUndisclosed2 - 9Hyderabad, India
Services provided
Dezignartworks is a web design company launched in 2007. The firm provides Web Design and Web Development.
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UndisclosedUndisclosed2 - 9Nagpur, India
Services provided
Website development firm Software Genius is located in Woodbridge Township, New Jersey and Nagpur, India. They focus on Web Development and Custom Software Development and were established in 1999.
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UndisclosedUndisclosed10 - 49Madurai, India
Services provided
Lavish Technologies is a web design company. They provide Web Design and Web Development and were established in 2010. The agency is based in Madurai, India.
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Undisclosed$50 - $99 / hrFreelancerLos Angeles, CA
Services provided
AMULET Analytics is a small big data company established in 2012. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49New Delhi, India
Services provided
Founded in 2003, D-Wits is an ERP consulting and SI company. The team offers ERP consulting and SI and is in New Delhi, India.
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UndisclosedUndisclosed50 - 249Ahmedabad, India
Services provided
Techfreak Communication, a mobile app development company, was founded in 2003. The team offers Mobile App Development and Custom Software Development and is located in Ahmedabad, India.
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$5,000+< $25 / hr50 - 249Pune, India
Services provided
Dynamisch IT is an e-commerce development company. The Pune, India-based agency offers E-Commerce Development and IT managed services.
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Undisclosed< $25 / hr10 - 49Dehradun, India
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Planeer Technologies Pvt. Ltd., a software development company, specializes in Custom Software Development and E-Commerce Development. The firm is located in Dehradun, India.
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$5,000+$25 - $49 / hr2 - 9Hannover, Germany
Services provided
Appcuisine GmbH is a mobile application development company. The team is located in Hannover, Germany, and their services include Mobile App Development and UX/UI Design.
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$5,000+$25 - $49 / hr10 - 49Kaunas, Lithuania
Services provided
Source Bridge is an IT managed services company. Their team is in Kaunas, Lithuania and specializes in IT managed services and Web Design.
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$5,000+$25 - $49 / hr2 - 9Tel Aviv-Yafo, Israel
Services provided
Website development firm Netgow is based in Tel Aviv-Yafo, Israel. They specialize in Web Development and Search Engine Optimization and were launched in 2005.
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$1,000+$150 - $199 / hr2 - 9Gainesville, VA
Services provided
Founded in 2002, RevBuilders Marketing is a small Email Marketing company located in Gainesville, Virginia and. Their team provides Email Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr2 - 9San Diego, CA
Services provided
GREEN BIRD MEDIA is a small branding firm established in 2005. Their team provides Branding and Social Media Marketing.
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$5,000+$100 - $149 / hr2 - 9Irvine, CA
Services provided
Located in Irvine, California and , Jub Jub Interactive is a small Digital Strategy company. The team offers Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
Blackchalk IT Services is a custom software development firm. Established in 2009, the team focuses on Custom Software Development and ERP consulting and SI.
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$1,000+$25 - $49 / hr2 - 9
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CRM consulting and SI company CloudTechy specializes in CRM consulting and SI and Mobile App Development. They were founded in 2013.
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$1,000+$25 - $49 / hr2 - 9Mar del Plata, Argentina
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Custom software development firm Advenio Software was established in 2007. The team focuses on Custom Software Development and Application Management & Support and is in Mar del Plata, Argentina.
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$10,000+$150 - $199 / hr50 - 249New York, NY
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Headquartered in New York, New York and Paris, France, iHorse is a web design agency. Established in 2007, the team specializes in Web Design and Mobile App Development.
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$5,000+$150 - $199 / hr2 - 9Bournemouth, England
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Chittak Ltd, a software development company, is in Bournemouth, England. Founded in 2008, the team specializes in Custom Software Development and Web Development.
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$1,000+Undisclosed50 - 249Dubai, United Arab Emirates
Services provided
Enzapps: Virtual Reality and Augmented Reality Developments is a branding company. The team focuses on Branding and Digital Strategy, and the agency is in Dubai, United Arab Emirates.
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$5,000+$100 - $149 / hr2 - 9Charlotte, NC
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Founded in 2009, Klik Marketing is a pay per click agency. Their team focuses on Pay Per Click and Search Engine Optimization.
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$5,000+$100 - $149 / hr2 - 9Mount Pleasant, SC
Services provided
F22 Internet Solutions is a Mount Pleasant, South Carolina-based web design company. The team focuses on Web Design and E-Commerce Development.
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$5,000+$25 - $49 / hr10 - 49
Services provided
GOD is a CRM consulting and SI company. The company is in Mexico City, Mexico. Their team specializes in CRM consulting and SI and Digital Strategy.
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$5,000+$100 - $149 / hr2 - 9Newport News, VA
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Fresh Look Web Design LLC, a SEO services firm, was founded in 2009. They focuses on Search Engine Optimization and Web Design.
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$1,000+$50 - $99 / hr2 - 9Portsmouth, England
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Small graphic design company Serenity Digital, is located in Portsmouth, England. Their services include Graphic Design and Web Design.
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$10,000+$150 - $199 / hr2 - 9Hyde, England
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Branding company DOWO Digital was founded in 2015. Based in Hyde, England, the team offers Branding and Pay Per Click.
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$5,000+Undisclosed10 - 49
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Launched in 2017, Elevated AI, a small IT managed services company, is headquartered in Freehold, New Jersey. Their team specializes in IT managed services.
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$5,000+$50 - $99 / hr50 - 249Mannheim, Germany
Services provided
Trio-interactive is a midsize Marketing Strategy company headquartered in Mannheim, Germany. The team focuses on Marketing Strategy and Web Development.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
34.1/40.017.2/20 Reviews7.5/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
35.8/40.017.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.4/40.016.8/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.8/40.016.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.9/40.017.2/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
How to Create a Budget for BI & Analytics Services [With Template]
Use our custom template for your business intelligence and analytics needs.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.