Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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UndisclosedUndisclosed50 - 249
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ImagineX is a midsize business intelligence company and Cybersecurity company founded in 2015. Their team offers BI & big data consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
SandTech Solutions is a Cybersecurity company. They were founded in 2012, and their services include Cybersecurity and IT managed services.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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UndisclosedUndisclosed10 - 49Corpus Christi, TX
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CoreRecon, an IT managed services company, is headquartered in Corpus Christi, Texas. Their services include IT managed services and Compliance Consulting.
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UndisclosedUndisclosed250 - 999Edinburgh, Scotland
Services provided
Cybersecurity company Adarma Security is located in Edinburgh, Scotland and City of London, England. Their services include Cybersecurity and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Plano, TX
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Gailey Solutions, a Cybersecurity company, is located in Plano, Texas. They provide Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49City of London, England
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SSL247 is a Cybersecurity company. Founded in 2003, the team focuses on Cybersecurity and BI & big data consulting & SI. The agency is located in City of London, England.
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UndisclosedUndisclosed50 - 249Castle Rock, CO
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Based in Castle Rock, Colorado, CyTech International is a Cybersecurity company. Launched in 2017, the team provides Cybersecurity and Corporate Training & Coaching.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed50 - 249Englewood, CO
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Established in 2022, Rio Bravo Systems, Inc. Is a Cybersecurity company. Their team provides Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9
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BL King Consulting LLC is a Methuen, Massachusetts-based Cybersecurity company. They provide Cybersecurity and IT managed services.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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UndisclosedUndisclosed10 - 49Riverview, FL
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Headquartered in Riverview, Florida, Dogwood Management Partners LLC is a Cybersecurity company. They offer Cybersecurity and ERP consulting and SI and were founded in 2001.
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UndisclosedUndisclosed10 - 49North Palm Beach, FL
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NH&A, LLC is a Cybersecurity company. They were established in 1989, and their services include Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Fort Lauderdale, FL
Services provided
Alewho IT Solutions is a Cybersecurity company. Their small team is located in Fort Lauderdale, Florida. Their services include Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Castelfranco Veneto, Italy
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Distline is a Cybersecurity company. They were launched in 2006 and specialize in Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Jacksonville, FL
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IT strategy consulting and big data analytics company My Prime Squad was launched in 2023. The agency offers IT strategy consulting and BI & big data consulting & SI, and is small.
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UndisclosedUndisclosed50 - 249
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Web Screen Scraping is a website development firm. They are located in Texas, Texas and have midsize team of experts. Their services include Web Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Bengaluru, India
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PromptCloud is a business intelligence company. They are headquartered in Lewes, Delaware and Bengaluru, India. Their team offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Toronto, Canada
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InfoSec Global, a Cybersecurity company, was founded in 2013. The small team focuses on Cybersecurity and Blockchain Marketing.
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UndisclosedUndisclosed10 - 49High Ridge, MO
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Diggernaut, a business intelligence company, is in High Ridge, Missouri. They offer BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Beaverton, OR
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DOSYAGO is a data analytics company. They are headquartered in Beaverton, Oregon, and their services include BI & big data consulting & SI and Cybersecurity.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Cloud9 Security, a Cybersecurity company, is located in Toronto, Canada. Launched in 2023, the team specializes in Cybersecurity and Artificial Intelligence.
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UndisclosedUndisclosedFreelancerToronto, Canada
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DNC Cybersecurity is a Cybersecurity company launched in 2010. The team provides Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Markham, Canada
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In Markham, Canada, Coolidge Solutions is a small Cybersecurity company. The team focuses on Cybersecurity and Market Research.
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UndisclosedUndisclosedFreelancerMilton, Canada
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Based in Milton, Canada, TrussInfo is a Cybersecurity company. They provide Cybersecurity and IT strategy consulting and were established in 2012.
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UndisclosedUndisclosedFreelancerBrampton, Canada
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Cyberlavender Inc. Is a Cybersecurity company. The team is headquartered in Brampton, Canada, and their services include Cybersecurity and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Escondido, CA
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Prakat Solutions, a data analytics company, was established in 2009. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Irvine, CA
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MSB Docs is an Irvine, California-based cloud consulting & SI company. The team offers cloud consulting & SI and Application Testing.
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UndisclosedUndisclosedFreelancer
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DPS Consulting Group is a small Orange County, California-based Cybersecurity company. Their services include Cybersecurity and IT strategy consulting.
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
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GoprimeHost Kenya is a Nairobi, Kenya-based web design company. They offer Web Design and Custom Software Development and were established in 2024.
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UndisclosedUndisclosed10 - 49Santa Clara, CA
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IT Management Corporation is a Santa Clara, California-based IT strategy consulting company. Their services include IT strategy consulting and Digital Strategy.
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UndisclosedUndisclosed10 - 49Blue Bell, PA
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Cordicate IT is a small IT strategy consulting and IT managed services company. Established in 2001, the team specializes in IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Folsom, CA
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Founded in 2001, Introlligent is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9
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IT North Texas is an IT strategy consulting and IT managed services company. Their small team is located in Arlington, Texas. Their team offers IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Bloomingdale, IL
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IT managed services company TechVoo® provides IT managed services and IT strategy consulting. They are in Bloomingdale, Illinois.
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UndisclosedUndisclosed10 - 49San Antonio, TX
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Founded in 2007, It Consulting Group, Inc. Is an IT strategy consulting and IT managed services company. The team offers IT strategy consulting and IT managed services and is in San Antonio, Texas.
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UndisclosedUndisclosed2 - 9McKinney, TX
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Converging IT Solutions is a small IT strategy consulting and IT managed services company based in McKinney, Texas. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Burr Ridge, IL
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IT managed services company CSC Consulting Group is headquartered in Burr Ridge, Illinois. Launched in 1988, the team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Winter Garden, FL
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Lek Technology Consultants Inc is an IT strategy consulting and IT managed services company launched in 1993. Their team offers IT strategy consulting and IT managed services.
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UndisclosedUndisclosed250 - 999Chicago, IL
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K2 Services is a midsize IT strategy consulting and IT managed services company. Established in 1985, the team specializes in IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Houston, TX
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Established in 1992, The Frontline Group - TFG is an IT strategy consulting and IT managed services company. The agency provides IT strategy consulting and IT managed services, and is small.
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UndisclosedUndisclosed10 - 49
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Small IT strategy consulting company StrateGenix Solutions, is in. The team provides IT strategy consulting and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9West Melbourne, FL
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Established in 2008, iCIO, Inc is a small West Melbourne, Florida-based IT strategy consulting company. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Columbus, OH
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Manifest Solutions is an IT strategy consulting company. Their team is located in Columbus, Ohio and focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9
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Shift IT is an IT strategy consulting and IT managed services company. They were established in 2007 and provide IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Founded in 2023, Ashgur Consulting is an IT strategy consulting company. The team offers IT strategy consulting and IT managed services and is located in Toronto, Canada.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Digitally Decluttered is an IT strategy consulting company located in Toronto, Canada. They focus on IT strategy consulting and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Southport, Australia
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Streamline Partners, a small artificial intelligence company, is located in Southport, Australia. The team provides Artificial Intelligence and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Morrisville, NC
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IT People Corporation, a midsize UX agency, is based in Morrisville, North Carolina and Hyderabad, India. The team provides UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosedFreelancer
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Olympic Consulting Group (OCG) is a Federal Way, Washington-based Market Research company. Their services include Market Research and IT strategy consulting.
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UndisclosedUndisclosed10 - 49
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Established in 2004, Atlanta IT Services is a small IT strategy consulting and IT managed services company. Their team provides IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Atlanta, GA
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Established in 2002, MONET IT CONSULTING LLC is an IT strategy consulting and IT managed services company. Their team focuses on IT strategy consulting and IT managed services.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.