Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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$5,000+$150 - $199 / hr2 - 9
Services provided
Two Five One Consulting is a Business Consulting company. The team provides Business Consulting and IT strategy consulting, and the agency is located in Berwyn, Pennsylvania.
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$1,000+< $25 / hr50 - 249Hyderabad, India
Services provided
Located in Hyderabad, India, Interakt Techsol is a midsize Cybersecurity company. Their services include Cybersecurity and Custom Software Development.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a technology company specializing in AI-driven software development and digital transformation, with notable proficiency in creating custom web applications and enhancing operational efficiency. The reviews reflect an overwhelmingly positive reception, with approximately 100% of clients highlighting Notch's dedication, technical expertise, and effective project management. Clients consistently praise their collaborative approach and ability to integrate seamlessly with internal teams.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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Undisclosed$25 - $49 / hr10 - 49
Services provided
Located in Jaipur, India, KBM INFOTECH is a SEO company. They provide Search Engine Optimization and ERP consulting and SI.
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Undisclosed< $25 / hr10 - 49
Services provided
EverythingEasy Technology is a social media marketing company based in dehradun , India. They offer Social Media Marketing and CRM consulting and SI and were established in 2024.
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$25,000+$25 - $49 / hr50 - 249
Services provided
Lyt24 Technologies is a Product Design company in Abuja, Nigeria. The team provides Product Design and Cybersecurity.
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$1,000+$25 - $49 / hr50 - 249Bohemia, NY
Services provided
IT strategy consulting company Ai Growth Solutions was established in 2020. The agency specializes in IT strategy consulting and Call Center Services, and is midsize.
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$1,000+$50 - $99 / hr2 - 9
Services provided
Headquartered in Allentown, Pennsylvania, Easy Balance LLC is a business intelligence company. They provide BI & big data consulting & SI and ERP consulting and SI and were founded in 2024.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a software development company providing services such as software solutions, data management platforms, DevOps, UX/UI design, and AI integration. Reviews from clients highlight their exceptional engineering expertise, strong cultural fit, and effective project management. All feedback is overwhelmingly positive, with clients frequently praising Dreamix's high-quality deliverables, proactive communication, and ability to exceed expectations.
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$10,000+< $25 / hr10 - 49
Services provided
Emperia Suite is an ERP consulting and SI company. The Sfax, Tunisia-based agency provides ERP consulting and SI and IT managed services.
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UndisclosedUndisclosed10 - 49
Services provided
Cloud Orbit technologies, an unified communications consulting & SI company, was founded in 2020. The company provides unified communications consulting & SI and IT managed services, and is small.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a specialized Salesforce development company delivering customized solutions in CRM integration and app development. They consistently receive positive feedback for their project management and responsiveness, with 100% of reviews highlighting their expertise in Salesforce and timely delivery. Clients repeatedly commend their practical, solution-oriented approach and efficient communication, making them a reliable partner for Salesforce-related projects.
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$1,000+$25 - $49 / hr10 - 49Birmingham, England
Services provided
Verity Partners is an IT strategy consulting company. Located in Birmingham, England, their small team provides IT strategy consulting and Tax Law. The company was launched in 2024.
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$100,000+$25 - $49 / hr10 - 49
Services provided
BeGop Solutions is a social media marketing firm. The small Chennai, India-based team specializes in Social Media Marketing and BI & big data consulting & SI. The agency was launched in 2024.
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$1,000+$100 - $149 / hr2 - 9
Services provided
Dozekar Security is a small Huntsville, Alabama-based Cybersecurity and Application Testing company. The team offers Cybersecurity and Application Testing.
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$10,000+$25 - $49 / hr2 - 9
Services provided
Custom software development firm BOUTIQUE19 is headquartered in Sofia, Bulgaria. Their services include Custom Software Development and Web Development.
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Undisclosed< $25 / hr10 - 49Bengaluru, India
Services provided
BLG Technologies (P) Ltd., a custom software development company, was launched in 2017. They offers Custom Software Development and cloud consulting & SI.
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Undisclosed$100 - $149 / hr10 - 49
Services provided
Creative Ignition Hub Ltd is a branding firm. The Abuja, Nigeria-based agency was founded in 2025. Their services include Branding and Product Design.
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$5,000+$50 - $99 / hr10 - 49
Services provided
CodeFortress is a Cybersecurity company. In Sheridan, Wyoming, the firm was founded in 2021. Their team provides Cybersecurity.
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UndisclosedUndisclosed250 - 999
Services provided
JBB Technologies Private Limited is an IT strategy consulting company. Based in Chhatrapati Sambhajinagar, India, the company focuses on IT strategy consulting and Custom Software Development.
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$5,000+$50 - $99 / hrFreelancer
Services provided
Riverdune, a small IT strategy consulting company, is in Camillus, New York. The team focuses on IT strategy consulting and CRM consulting and SI.
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$1,000+$50 - $99 / hr2 - 9
Services provided
Headquartered in Dąbrowa Górnicza, Poland, Secureright is a Cybersecurity and Application Testing company. Established in 2023, the team provides Cybersecurity and Application Testing.
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$5,000+$50 - $99 / hrFreelancer
Services provided
Devops Odyssey Studio, a DevOps Managed Services company, offers DevOps Managed Services and cloud consulting & SI. The company is in Bangalore, India.
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$1,000+Undisclosed250 - 999
Services provided
Launched in 2013, Seczone Group is a midsize Cybersecurity company in Shenzhen, China. Their team provides Cybersecurity.
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UndisclosedUndisclosed2 - 9
Services provided
Digiverse Technologies is a small CRM consulting and SI company. They specialize in CRM consulting and SI and IT managed services and were launched in 2025.
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$1,000+$100 - $149 / hr2 - 9Tiranë, Albania
Services provided
ITAKA7 is a Cybersecurity company. Based in Tiranë, Albania, the agency focuses on Cybersecurity and Internet & Technology Law.
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UndisclosedUndisclosedFreelancer
Services provided
Cyber Padlocking is a Cybersecurity company launched in 2025. Their services include Cybersecurity.
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$1,000+$100 - $149 / hr10 - 49
Services provided
Cybersecurity company GuardianBytes offers Cybersecurity and Building Security Services. They were launched in 2022.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Moltis LLP is a small CRM consulting and SI company in Ahmedabad, India. Their services include CRM consulting and SI and ERP consulting and SI.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
DevinIT, a CRM consulting and SI company, was launched in 2024. The small team provides CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed2 - 9Bratislava, Slovakia
Services provided
Haxoris is a Cybersecurity company founded in 2024. In Bratislava, Slovakia, the team specializes in Cybersecurity.
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$1,000+$50 - $99 / hr2 - 9
Services provided
Launched in 2001, Briva Alarm is a small McKinney, Texas-based unified communications consulting & SI company. Their team provides unified communications consulting & SI and IT managed services.
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$1,000+$50 - $99 / hrFreelancer
Services provided
Hoft Works is a Loveland, Ohio-based business intelligence company. They provide BI & big data consulting & SI and ERP consulting and SI and were established in 2025.
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$5,000+Undisclosed2 - 9
Services provided
Deep Woods Security, a Cybersecurity company, was founded in 2024. The agency specializes in Cybersecurity and Application Testing, and is small.
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$25,000+$50 - $99 / hr10 - 49
Services provided
Headquartered in Bengaluru, India, Cognition Edge Private Limited is a cloud consulting & SI company. Their services include cloud consulting & SI and Custom Software Development.
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$1,000+$50 - $99 / hr250 - 999London, England
Services provided
BrightBench, a midsize cloud consulting & SI company, is located in London, England and Lahore, Pakistan. The team offers cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed50 - 249
Services provided
Silicon Tech Studio is a midsize branding firm. They focus on Branding and Web Design and were launched in 2019.
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Undisclosed$100 - $149 / hr10 - 49
Services provided
FoxiHost is an IT managed services company. Launched in 2021, the team provides IT managed services and other IT consulting and SI.
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$5,000+$50 - $99 / hr2 - 9
Services provided
Data analytics company ForgeSight Analytics was founded in 2024. The team focuses on BI & big data consulting & SI and Email Marketing.
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$50,000+$50 - $99 / hr50 - 249
Services provided
Test Heroes Consulting is an user experience design agency in Cape Town, South Africa. The team provides UX/UI Design and Cybersecurity.
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$1,000+Undisclosed2 - 9
Services provided
Founded in 2024, Streaming Nations Media LLC is a small web design company based in Rockville, Maryland. Their team focuses on Web Design and UX/UI Design.
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Undisclosed< $25 / hr10 - 49
Services provided
Founded in 2025, Neointelli Technologies is a small data analytics company. Their services include BI & big data consulting & SI and IT managed services.
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$5,000+$25 - $49 / hr250 - 999
Services provided
Founded in 2006, Wildnet Edge, a midsize cloud consulting & SI company, is headquartered in Lewes, Delaware. Their services include cloud consulting & SI and Web Development.
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
Cybersecurity company Bloktan was launched in 2023. The agency provides Cybersecurity and Product Marketing.
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$5,000+$25 - $49 / hrFreelancer
Services provided
Lyte Technologies is a cloud consulting & SI company founded in 2025. The firm specializes in cloud consulting & SI and Cybersecurity, and is small.
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$5,000+$50 - $99 / hr50 - 249
Services provided
Eastencher Software Private Limited is an user experience agency founded in 2019. The team specializes in UX/UI Design and cloud consulting & SI.
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$5,000+$25 - $49 / hr10 - 49
Services provided
Interceptica Technologies Pvt ltd is a Cybersecurity company. Based in Hyderabad, India, the firm was established in 2024. Their services include Cybersecurity.
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$1,000+$50 - $99 / hr2 - 9punta del este, Uruguay
Services provided
IT strategy consulting company Redwood Group was established in 2019. The team focuses on IT strategy consulting and UX/UI Design and is based in punta del este, Uruguay and Buenos Aires, Argentina.
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$1,000+< $25 / hr2 - 9
Services provided
Tresvance Softwares is an IT managed services company. The Kollam, India-based company was founded in 2021. Their team provides IT managed services and other IT consulting and SI.
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$1,000+$50 - $99 / hr10 - 49Dubai, United Arab Emirates
Services provided
Keinsta Solutions is a big data company founded in 2024. Their team focuses on BI & big data consulting & SI and IT managed services.
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$1,000+< $25 / hrFreelancer
Services provided
MEAN Stack individual freelancer is a cloud consulting & SI company located in surat, India. The team offers cloud consulting & SI and Custom Software Development.
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$1,000+$25 - $49 / hr2 - 9
Services provided
MeshaSec, a Cybersecurity company, was launched in 2025. The company offers Cybersecurity, and is small.
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UndisclosedUndisclosed2 - 9North Charleston, SC
Services provided
Launched in 2025, APT SECURITY MANAGEMENT is a Cybersecurity company. The company focuses on Cybersecurity.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.2/40.018/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.5/40.017.8/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.