Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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$10,000+$50 - $99 / hr50 - 249
Services provided
Sensor Access Technology Ltd. Is a Cybersecurity company founded in 1999. The firm focuses on Cybersecurity and IoT development, and is midsize.
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$5,000+$50 - $99 / hr2 - 9Berlin, Germany
Services provided
Valenta Benelux is an IT managed services company. The Berlin, Germany-based team offers IT managed services and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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$1,000+Undisclosed250 - 999
Services provided
CyberSentriq is a Cybersecurity company established in 2001. The team offers Cybersecurity and is headquartered in Galway, Ireland.
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UndisclosedUndisclosed10 - 49Basildon, England
Services provided
Immervox is an IT strategy consulting company. They are based in Basildon, England and have small team of experts. Their services include IT strategy consulting.
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$5,000+$100 - $149 / hr2 - 9
Services provided
Proportione is a small Digital Strategy company located in Aveiro, Portugal. Their services include Digital Strategy and Search Engine Optimization.
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$25,000+$200 - $300 / hr250 - 999
Services provided
Based in Bangkok, Thailand, PP Ontime Company Limited is a custom software development company. They provide Custom Software Development and other IT consulting and SI and were founded in 1998.
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UndisclosedUndisclosed10 - 49
Services provided
DarkInvader, a Cybersecurity company, was launched in 2021. The agency provides Cybersecurity, and is small.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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$1,000+$25 - $49 / hr50 - 249
Services provided
Concert.io is a CRM consulting and SI company. In Jaipur, India, their team specializes in CRM consulting and SI and IT managed services.
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UndisclosedUndisclosed2 - 9Hemel Hempstead, England
Services provided
Cybersecurity company Security Everywhere Ltd. Is headquartered in Hemel Hempstead, England. They focus on Cybersecurity and were launched in 2020.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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$250,000+Undisclosed250 - 999London, England
Services provided
Acuiti Labs, an IT strategy consulting company, was established in 2015. The agency offers IT strategy consulting and Business Consulting, and is midsize.
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UndisclosedUndisclosed10 - 49Weert, Netherlands
Services provided
AT-Automation is a Digital Engineering company located in Weert, Netherlands and Weert, Netherlands. They focus on Digital Engineering and ERP consulting and SI.
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$50,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Services provided
FINEST AS is a Tallinn, Estonia-based custom software development company. Founded in 2000, the team provides Custom Software Development and IT strategy consulting.
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$1,000+$50 - $99 / hr10 - 49
Services provided
Launched in 2025, IJSTARTCANON LLC, a small Cybersecurity company, is headquartered in Austin, Texas. Their team specializes in Cybersecurity and Print Design.
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$10,000+$25 - $49 / hr50 - 249Dhaka, Bangladesh
Services provided
In Dhaka, Bangladesh and Dhaka, Bangladesh, Business Automation Ltd is a DevOps Managed Services company. The team focuses on DevOps Managed Services and UX/UI Design.
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UndisclosedUndisclosed250 - 999Buenos Aires, Argentina
Services provided
Solu is an e-commerce development company. The Buenos Aires, Argentina-based firm was launched in 2017. Their team offers E-Commerce Development and cloud consulting & SI.
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Undisclosed$25 - $49 / hrFreelancer
Services provided
Launched in 2008, Pogotowie-komputery.pl Serwis Laptopów Warszawa Bielany | Serwis Komputerowy is a Cybersecurity company. The team offers Cybersecurity.
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$10,000+< $25 / hr50 - 249Northville, MI
Services provided
SSASOFT is an IT staff augmentation company launched in 2008. Their team specializes in IT staff augmentation and Social Media Marketing.
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$5,000+$100 - $149 / hr250 - 999West Jakarta, Indonesia
Services provided
SALT Indonesia is a custom software development company. The agency is headquartered in West Jakarta, Indonesia. Their team provides Custom Software Development and Cybersecurity.
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UndisclosedUndisclosed50 - 249
Services provided
Founded in 2015, REDTEAM HACKERACADEMY is a Cybersecurity company. The team offers Cybersecurity.
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$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
Hsxtech is an ERP consulting and SI company established in 2020. The company focuses on ERP consulting and SI and Custom Software Development, and is midsize.
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UndisclosedUndisclosed250 - 999Kyiv, Ukraine
Services provided
EBS is a Finance & Accounting Outsourcing (FAO) company. Founded in 1998, the agency specializes in Finance & Accounting Outsourcing (FAO) and IT managed services.
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$10,000+$100 - $149 / hr10 - 49San Antonio, TX
Services provided
VND is a branding agency. Their small team of employees is headquartered in San Antonio, Texas and San Antonio, Texas. Their team provides Branding and Web Design.
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$25,000+$50 - $99 / hr10 - 49Budapest, Hungary
Services provided
Located in Budapest, Hungary and Pécs, Hungary, Splendex is an IT staff augmentation company. Launched in 2016, the team focuses on IT staff augmentation and Custom Software Development.
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$1,000+< $25 / hr10 - 49Indore, India
Services provided
See all 1 projectsDream Cyber Infoway specializes in company portal development, mobile app development, and scorecard application development. Reviews highlight their ability to adapt to changes, meet deadlines, and effectively communicate complex issues. Clients commend their readiness to tackle challenges, making Dream Cyber Infoway a reliable partner for technical projects.
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$1,000+< $25 / hr2 - 9Mumbai, India
Services provided
Aimbeat is a custom software development company. In Mumbai, India and Mumbai, India, the company was established in 2009. Their team offers Custom Software Development and E-Commerce Development.
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Undisclosed< $25 / hr2 - 9Dar es Salaam, Tanzania
Services provided
Winestle Technologies Limited is a Dar es Salaam, Tanzania-based UX company. The team focuses on UX/UI Design and Pay Per Click.
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UndisclosedUndisclosed2 - 9
Services provided
DigiMenial is a small Email Marketing company established in 2022. Their team focuses on Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Rajkot, India
Services provided
See all 1 projectsTeknovative Solution offers tailored software solutions for a range of industries, including electronics and manufacturing. Across their reviews, clients highlight their exceptional project management, in-depth support services, and ability to enhance customer satisfaction and business growth. Users specifically commend their customizable ERP software and long-term support services.
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$1,000+Undisclosed50 - 249Amersfoort, Netherlands
Services provided
GamayasNL, a social media marketing firm, is located in Amersfoort, Netherlands and Secunderabad, India. Established in 2021, the team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr2 - 9Kladno 1, Czech Republic
Services provided
Cybersecurity company Pentest Experts is in Kladno 1, Czech Republic. They provide Cybersecurity and were established in 2021.
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$75,000+$25 - $49 / hr10 - 49San Diego, CA
Services provided
Founded in 2021, DigitalCrafters, a small user experience company, is in San Diego, California. Their team provides UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Mount Olive, NJ
Services provided
Abitronix, LLC is a Cybersecurity and IT managed services company established in 2002. The agency specializes in Cybersecurity and IT managed services, and is small.
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
Established in 2006, Minerva Infotech is a small website development firm located in Kolkata, India. Their team provides Web Development and Custom Software Development.
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$1,000+$50 - $99 / hr10 - 49Sandton, South Africa
Services provided
Gestaldt Management Consultants is a Business Consulting company. The Sandton, South Africa-based company provides Business Consulting and Financial Consulting.
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$1,000+$50 - $99 / hr10 - 49Islamabad, Pakistan
Services provided
Headquartered in islamabad, Pakistan and Islamabad, Pakistan, RedKabooter is a social media marketing company. The team offers Social Media Marketing and Email Marketing.
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Undisclosed$100 - $149 / hrFreelancer
Services provided
Website development firm On the Grid Web Design LLC is based in Park City, Utah. They provide Web Development and E-Commerce Development and were founded in 2014.
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UndisclosedUndisclosed10 - 49Bandar, Bangladesh
Services provided
Softifybd Limited, a CRM consulting and SI company, was founded in 2017. They specializes in CRM consulting and SI and ERP consulting and SI.
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$1,000+$25 - $49 / hr10 - 49Hyderabad, India
Services provided
Established in 2014, PTS IT Solutions is a CRM consulting and SI company. The company offers CRM consulting and SI and Web Design, and is small.
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$10,000+< $25 / hr50 - 249Bengaluru, India
Services provided
Loyltwo3ks IT Private Limited is a Bengaluru, India-based CRM consulting and SI and Business Consulting company. Their services include CRM consulting and SI and Business Consulting.
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Undisclosed< $25 / hr2 - 9
Services provided
NEXTRANGERS TECHNOLOGIES is a mobile app development firm. Located in Gurugram, India, the team provides Mobile App Development and Web Development.
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$5,000+Undisclosed2 - 9Holstebro, Denmark
Services provided
Censio is a web design company. Founded in 2023, the company is located in Holstebro, Denmark and Holstebro, Denmark. Their services include Web Design and UX/UI Design.
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$10,000+$150 - $199 / hr250 - 999
Services provided
See all 1 projects360SynergyTech offers services in website development, marketing, and lead generation, particularly tailored to enhance real estate sales. The overall feedback from their client highlights their impressive responsiveness, positive attitude, and timely delivery. Additionally, the company is noted for providing valuable services within budget constraints, resulting in better leads and conversions.
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$5,000+$25 - $49 / hr2 - 9
Services provided
Baltmodus is a Kaunas, Lithuania-based IT strategy consulting company. They focus on IT strategy consulting and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
ETASENS Technologies is a Chandigarh, India-based software development firm. Established in 2018, the team focuses on Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Dhaka, Bangladesh
Services provided
Elitbuzz Technologies Ltd is a small software development company in Dhaka, Bangladesh. Their services include Custom Software Development and IT strategy consulting.
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$1,000+Undisclosed2 - 9Dublin, Ireland
Services provided
Square Spirit is an UX design agency. They are in Dublin, Ireland. Their team focuses on UX/UI Design and Artificial Intelligence.
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$5,000+$25 - $49 / hr2 - 9Sahibzada Ajit Singh Nagar, India
Services provided
INDYBYTES, an e-commerce development company, was established in 2017. They offers E-Commerce Development and Other Application Development.
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$1,000+$300+ / hr250 - 999
Services provided
Digitechtic is a midsize social media marketing firm established in 2011. Their team offers Social Media Marketing and Mobile & App Marketing.
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$1,000+$25 - $49 / hr2 - 9Amsterdam, Netherlands
Services provided
In Amsterdam, Netherlands and Chennai, India, CLOUD BOUND is a CRM consulting and SI company. Established in 2021, the team provides CRM consulting and SI and Web Design.
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Undisclosed$150 - $199 / hr2 - 9New York, NY
Services provided
Founded in 2014, Barefoot Coders is an IT strategy consulting company. The team offers IT strategy consulting and cloud consulting & SI.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.