Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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$1,000+$50 - $99 / hr2 - 9
Services provided
CREADINET (CREADISEÑO S.C.) is an IT managed services company. Their team is headquartered in Puebla, Mexico. The company offers IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
Medcal Consulting is a small call center service. They provide Call Center Services and IT strategy consulting and were launched in 2016.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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$1,000+$25 - $49 / hr2 - 9
Services provided
MaddieTech Consulting is an other IT consulting and SI company. They are headquartered in Midland Park, New Jersey. Their team focuses on other IT consulting and SI and IT strategy consulting.
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$1,000+$100 - $149 / hr2 - 9London, England
Services provided
Blue Icon IT is a Cybersecurity company. They are located in London, England, and their services include Cybersecurity and IT managed services.
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$5,000+$200 - $300 / hrFreelancerMeguro City, Japan
Services provided
MKUltraman is a small Meguro City, Japan-based IT managed services company. The team focuses on IT managed services and IT strategy consulting.
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$1,000+$150 - $199 / hr10 - 49San Francisco, CA
Services provided
Wands & Hammers, an IT managed services and IT strategy consulting company, was established in 2019. The small team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
Stamina is a CRM consulting and SI company. In Dubai, United Arab Emirates, their small team provides CRM consulting and SI and IT strategy consulting. The company was launched in 2020.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 34 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Nubys Technology is an IT strategy consulting company founded in 2019. The team specializes in IT strategy consulting and CRM consulting and SI and is headquartered in Noida, India.
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$1,000+$100 - $149 / hr2 - 9Meyrin, Switzerland
Services provided
Avepto is an IT managed services company launched in 2023. The company offers IT managed services and Cybersecurity.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 101 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed50 - 249Jaipur, India
Services provided
EGAllied is an IT strategy consulting company in Jaipur, India. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
We+ Asia is a midsize IT staff augmentation company in Singapore, Singapore and hong kong, Hong Kong. Their services include IT staff augmentation and Custom Software Development.
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$10,000+$200 - $300 / hrFreelancer
Services provided
Established in 2026, primeITAD is an IT strategy consulting company. The agency provides IT strategy consulting and IT managed services, and is small.
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UndisclosedUndisclosed50 - 249Palo Alto, CA
Services provided
DataTerrain is a big data analytics company. The midsize Palo Alto, California-based team focuses on BI & big data consulting & SI and IT managed services. The firm was launched in 2009.
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$1,000+Undisclosed50 - 249Noida, India
Services provided
Email Marketing company Goodpick Technologies is headquartered in Noida, India. They offer Email Marketing and SMS Marketing and were launched in 2010.
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$5,000+$50 - $99 / hr50 - 249
Services provided
INCEPTIO SC, an IT staff augmentation company, is based in Leon, Mexico. They focus on IT staff augmentation and Enterprise App Modernization.
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$1,000+$100 - $149 / hr10 - 49Oxford, England
Services provided
Web development firm OWA Digital is based in Oxford, England and Fitzrovia, London, England. Their services include Web Development and Mobile App Development.
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$100,000+$100 - $149 / hr10 - 49Denver, CO
Services provided
Intelligent Demand is a Marketing Strategy company. In Denver, Colorado, the team provides Marketing Strategy and Digital Strategy.
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$5,000+$50 - $99 / hr50 - 249
Services provided
Founded in 2020, MIROTECH GROUP is a midsize Cybersecurity company. Their team offers Cybersecurity and Custom Software Development.
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$5,000+$100 - $149 / hr50 - 249Joharabad, Pakistan
Services provided
In Joharabad, Pakistan and Dublin, Ohio, Cyber Espial Pvt Ltd is a Cybersecurity and Application Testing company. The team specializes in Cybersecurity and Application Testing.
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$1,000+Undisclosed2 - 9Puteaux, France
Services provided
See all 1 projectsINTERTRADE CONSULTING specializes in market research, partner analysis, negotiation support, and international business development, particularly for Eastern European companies expanding into the French market. Client feedback highlights the company's pragmatism, integrity, and tailored approach, with specific praise for their effective communication and professionalism.
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$5,000+$25 - $49 / hr2 - 9Dehiwala-Mount Lavinia, Sri Lanka
Services provided
Launched in 2020, Codimite is a small software development firm. Their team provides Custom Software Development and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9
Services provided
ARM Infoway is an UX company. Their small team is located in India. Their team offers UX/UI Design and cloud consulting & SI.
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$1,000+$100 - $149 / hr2 - 9Amman, Jordan
Services provided
Cloud consulting & SI company CloudVests is in Amman, Jordan and delware, Delaware. Their services include cloud consulting & SI and Blockchain.
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$10,000+$200 - $300 / hr2 - 9
Services provided
Kazap Technologies LTD, a software development firm, was founded in 2012. The firm provides Custom Software Development and Enterprise App Modernization.
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$1,000+$50 - $99 / hr2 - 9Schaumburg, IL
Services provided
Aelias Consulting, an IT strategy consulting company, was established in 2021. The team focuses on IT strategy consulting and BI & big data consulting & SI and is based in Schaumburg, Illinois.
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UndisclosedUndisclosed2 - 9
Services provided
YNAPS is a Digital Strategy company. The team specializes in Digital Strategy and IT strategy consulting, and the firm is located in Noida, India and Noida, India.
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$5,000+$150 - $199 / hr2 - 9Norman, OK
Services provided
Moonswitch is a DevOps Managed Services company. They are headquartered in Norman, Oklahoma and have small team of experts. Their services include DevOps Managed Services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Kaunas, Lithuania
Services provided
BOTIS, a data analytics company, is located in Kaunas, Lithuania. Founded in 2021, the team focuses on BI & big data consulting & SI and Artificial Intelligence.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Acceleratetech limited, a social media marketing company, was established in 2024. The small team specializes in Social Media Marketing and Web Design.
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$5,000+Undisclosed2 - 9Ljubljana, Slovenia
Services provided
DIGITAL SOLUTIONS is a Ljubljana, Slovenia-based IT strategy consulting company. They focus on IT strategy consulting and Cybersecurity and were established in 2023.
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$50,000+$50 - $99 / hr50 - 249Vilnius, Lithuania
Services provided
Reiz Tech is a software development company located in Vilnius, Lithuania. They focus on Custom Software Development and Low/No Code Development and were founded in 2004.
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$1,000+Undisclosed250 - 999Noida, India
Services provided
BuildPiper is an IT strategy consulting company launched in 2019. The firm offers IT strategy consulting and Application Testing.
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Undisclosed< $25 / hr2 - 9
Services provided
Established in 2021, Delphic is an IT strategy consulting company. The team specializes in IT strategy consulting and Accounting.
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$50,000+$200 - $300 / hr10 - 49
Services provided
PreviousNext, a website development company, provides Web Development and cloud consulting & SI. The company is based in Avalon Beach, Australia.
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$25,000+$25 - $49 / hr2 - 9Tiranë, Albania
Services provided
ICom shpk is a website development firm. They were founded in 2011, and their services include Web Development and API Development.
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$1,000+< $25 / hr10 - 49
Services provided
Srchout software is a software development firm. Founded in 2018, the company provides Custom Software Development and Web Development.
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$1,000+$25 - $49 / hr10 - 49Bengaluru, India
Services provided
SecureDApp is a Cybersecurity company launched in 2023. The team provides Cybersecurity and Blockchain and is in Bengaluru, India.
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Undisclosed$25 - $49 / hr10 - 49Pune, India
Services provided
Mobile application development firm Leftshift Technologies Pvt Ltd was launched in 2007. Based in Pune, India, the team provides Mobile App Development and UX/UI Design.
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$250,000+$300+ / hrFreelancerToronto, Canada
Services provided
Devinity Corp. Is a website development firm established in 2017. The agency provides Web Development and Custom Software Development, and is small.
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$10,000+Undisclosed250 - 999Udupi, India
Services provided
Niveus Solutions is a midsize Udupi, India-based cloud consulting & SI company. Their services include cloud consulting & SI and Artificial Intelligence.
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$1,000+$25 - $49 / hr250 - 999Nanakaramguda, India
Services provided
Established in 2017, IVEOND Consultancy Services is a midsize Dubai, United Arab Emirates-based IT managed services company. Their team offers IT managed services and IT staff augmentation.
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$10,000+$50 - $99 / hr10 - 49Providencia, Chile
Services provided
Magnet is a small web development firm. Launched in 2012, the team focuses on Web Development and IT staff augmentation.
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$1,000+$50 - $99 / hr10 - 49Gurugram, India
Services provided
Nfilade Security Solutions is an IT strategy consulting company headquartered in Gurugram, India. The team focuses on IT strategy consulting and Cybersecurity.
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$5,000+$50 - $99 / hr2 - 9Terrugem, Portugal
Services provided
Web development company CHITAS WEBSOLUTIONS is based in Terrugem, Portugal. They specialize in Web Development and Digital Strategy and were established in 2016.
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UndisclosedUndisclosed10 - 49Gurugram, India
Services provided
IT managed services company Linkup Networks Pvt. Ltd. Is based in Gurugram, India. The team provides IT managed services and other IT consulting and SI.
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$25,000+$50 - $99 / hr250 - 999Dallas, TX
Services provided
[x]cube LABS is an AI company. Headquartered in Dallas, Texas and Kondapur, India, the company provides Artificial Intelligence and AR/VR development.
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$25,000+Undisclosed50 - 249Holborn, England
Services provided
Bookmark Content and Communications, a Content Marketing company, is based in Holborn, England and Toronto, Canada. They offer Content Marketing and CRM consulting and SI and were launched in 1986.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
ANNUITAS is a Marketing Strategy company. The Atlanta, Georgia-based company was founded in 2013. Their services include Marketing Strategy and Digital Strategy.
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UndisclosedUndisclosed50 - 249London, England
Services provided
Codurance Ltd, a custom software development company, was launched in 2013. They offers Custom Software Development and Enterprise App Modernization.
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UndisclosedUndisclosed50 - 249Rīga, Latvia
Services provided
Delska is an IT managed services company. Founded in 1999, their team provides IT managed services and Business Continuity Management.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
How to Create a Budget for BI & Analytics Services [With Template]
Use our custom template for your business intelligence and analytics needs.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.